They're the day-to-day conversations that your business relationships and your office environment. Understanding why and how to have these conversations is crucial for developing an open and honest culture among staff, encouraging dialogue instead of counterproductive sniggering. Some helpful tips to consider before and during a crucial conversation: • Change your mindset, approach the conversation positively! • Breathe, being calm allows a better perspective • Plan the conversation, but don't script it • Acknowledge your counterpart's perspective often • Be compassionate • Slow down and listen • Give something back • Reflect and learn
Ask Anthony
Anthony Kettle Anthony Kettle is a true serial-entrepreneur always taking on new business opportunities with passion and zeal. He is the co-owner of West Coast Personnel, a successful recruitment agency that has been around for going on 21 years in the Table View, Western Cape area. He co-founded Skills Café, an online platform for Recruiters and corporates looking for Manufacturing and Engineering staff. He is also co-owner of Equip-Yourself, where job seekers can increase their chances of finding their dream job by up to 80%.
Have the conversation, it's a must!
anthony@wcp.co.za
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