in diverse workforces…
Talent Inclusive teams support new recruits by offering role models, support and understanding. They are consistent with higher staff retention and it has been shown that in a competitive market prospective employees favour more diverse teams.
Innovation More diverse teams can be more innovative. According to a 2014 Scientific American article, individuals in homogenous teams tend to assume they have the same information and share the same perspective. They do not work as hard to anticipate dissent and search for novel solutions. On the other hand, being part of a diverse team “jolts” people in to action and can ultimately result in better decision making.
Connection LGBT diversity matters to colleagues, clients, investors and regulators. Inclusive teams that better reflect the diverse and international insurance market are better placed to reach out to new and existing connections.
The Centre for Talent Innovation; “How Diversity Makes Us Smarter” (Scientific American 2014)