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Minnesota CRS Chapter News November 2013


TABLE OF CONTENTS: Message from President Dan Boman………..……..….3 Realtor Holiday Party………………………………….……..5

MN CRS Chapter of the Year Award…….….…........…6 Medallion Award-Gary Williams…………..……............7 Register for Sell-A-Bration 2014…………......….......…8

Upcoming Classes 2014…………………….……….………9 Pillar to Post Article……………………………………...…..11 Wintrust Mortgage Article………………………………….12

Benefits CRS and Local Chapter Involvement……….13 New MN CRS Chapter Designees and Members…….14 MN CRS Chapter Board of Directors……….…………...15 Minnesota CRS Chapter Designees and Members 2013……………………………………………….…………...….16 Support Our Sponsors………………………………………..19 2

President’s Message: As we gear up at MN CRS to finish out the 2013 year we have so much to be grateful for that has taken place in the chapter this past year. We have been fortunate enough to have had doors and opportunities open up for us to reach out and meet so many new people. We’ve cultivated many new relationships at the various events that we can build on and grow the MN CRS organization with. We had great success in San Francisco at the NAR/CRS convention with the MN Chapter being named the midsized Chapter of the Year which is no easy task to do. It is with the help of the board of directors and chapter members support we were able to achieve this milestone! Our own board member Gary Williams was awarded the highest personal achievement award given to a CRS member with the “Medallion” award for his years of dedication and service to the MN chapter and the national council, way to go Gary! Then our past president Steve Stewart was appointed to a Regional Vice Presidents position starting in 2014! We are blessed to have both of them as part of the MN team. We are proud and thankful for all the accomplishments that the MN members were recognized for at the annual convention. I think our presence was felt by everyone at the gala event! 3

President’s Message (cont.) I am personally thankful to have been given the opportunity to be the 2013 MN CRS President and would encourage other members to get involved with the state chapter. I can assure you that you will be rewarded by the people and relationships you make along the way in the call of duty! I would also like to welcome Scott Norton to the MN CRS Board of Directors as a new area representative for the Fergus Fall district. Scott brings a wealth of knowledge and education to the table and we look forward to working with Scott in 2014 and bringing MN CRS to the Fergus Falls area. We would like to remind you of our 21st Realtors Holiday event coming up 12/5/13 at the Fort Snelling Officers Club from 5 – 8 pm. Come help us support our charities, network, and get in some early holiday shopping. To your continued success with CRS!

Daniel D Boman, 2013 MN CRS President


Minnesota CRS Chapter News October, 2013


Congratulations to MN CRS Chapter!

(Steve Stewart, Gary Williams, Daniel Boman, Tom Slupske)

MN CRS Chapter Awarded the 2013 Midsize Chapter of the year Award

The Minnesota Certified Residential Specialist Chapter "CRS" was recently presented the Midsized CRS Chapter of the year award at the National Association of Realtors convention for CRS in San Francisco! It is a privilege and honor to be given this prestigious award. Under the leadership and direction of Daniel D Boman the 2013 President of the Minnesota CRS Chapter this achievement was accomplished. All of the MN CRS Chapter Board Of Directors members helped support this efforts in making this possible! Our motto for the year was to “Reach out to our membership” and we did. We went to many of the state Realtor association’s expo’s, trade shows and talked with them about the value of earning the CRS Designation and becoming a CRS member. Those who hold the CRS Designation are among the top 3% of all Realtors in the Country! We also provided high quality education classes within the state. This award is given by the National Council Of Residential Specialist to recognize the chapter’s outstanding efforts to advance the Council’s mission and further the organization’s goals and objectives at the chapter level. The Council of Residential Specialists is a not for profit affiliate of the National Association of Realtors comprised of more than 30,000+ members worldwide. The CRS Designation is earned by Realtors who have completed advanced professional training and demonstrated outstanding achievement in residential as well as International real estate. Congratulations MN CRS Chapter on a job well done, and deserving in receiving this prestigious award!


Council of Residential Specialists Announces Medallion Award Winners Recipients Honored at NAR Conference in San Francisco

Mary McCall, CRS, Gary Williams, CRS

CHICAGO, Nov. 9, 2013 — Three outstanding members of the Council of Residential Specialists were named recipients of the 2013 Medallion Award. The winners were honored during the Council’s inaugural and awards ceremony on Nov. 9, 2013 during the National Association of REALTORS® annual Conference and Expo in San Francisco and one is Minnesota CRS Chapter’s own, Gary Williams, CRS. The Medallion Award recognizes CRS Designees who have excelled in their real estate careers and have also volunteered their time and expertise to serve the Council and its members. To be eligible for this award, nominees must have 15 years of continuous membership with the Council and tangible volunteer work at the state and local levels. This year’s winners truly embody these values. Gary Williams, CRS, is an associate with Coldwell Banker Burnet Realty in Edina, M.N. Gary served as president of the Minnesota CRS Chapter in 2007 and served two terms as a CRS regional vice president before serving as RVP Vice and moving up to RVP Chair in 2013. He has also been involved nationally, serving on multiple CRS committees including the Council’s Executive Committee and Board of Directors. The Council of Residential Specialists is a not-for-profit affiliate of the National Association of REALTORS® comprised of more than 30,000 members. It awards the CRS designation to experienced REALTORS® who have completed advanced professional training and demonstrated outstanding professional achievement in residential real estate. 7

Minnesota CRS Chapter News November, 2013

Save the Dates for 2014! Sell-a-bration

Registration is Open! Bring a Buddy and Save!


Grow Your Business with These Upcoming Classes! Negotiations: The Games People Play Jackie Leavenworth Monday, January 13th - Negotiations: The Games People Play 8:30am-5:00pm @ GLAR (Greater Lakes Area Association Realtors Office) 15344 Pearl Dr. Baxter, MN Cost: $99 (8 CRS credits; 7.5 RE CE credits PENDING) For more information or to register, contact (218) 828-4567 or The overall objective of this course is to learn to implement collaborative vs. adversarial negotiations and to practice skilled counseling, conflict intervention and conflict resolution for the benefit of real estate customers & clients. Program Learning Objectives: Implement win-win strategies for mutual gain and a fair outcome Recognize when real estate professionals become too emotionally involved and recognize how agent emotions can sabotage transactions and hurt the consumer Look at transactional issues from the perspective of the customer or client Ask strategic questions and practice active listening skills to determine critical needs Earn buyer loyalty through excellent service and real estate knowledge Coach sellers to make wise choices regarding their expectations of a real estate professional

Jackie Leavenworth, ABR, CRB, CRS, GRI, SFR is from the Cleveland, Ohio area and was licensed in 1984. She quickly became her company’s top producer and was constantly asked to share the secrets of her success. Jackie has been sharing those secrets for more than 25 years. Jackie is married to a real estate broker and is the owner of "Jackie Leavenworth Seminars," a real estate coach to agents around the United States and has worked her way up to the prestigious title of Certified CRS Instructor.

Developing and delivering quality programs that are not the "same old thing" is Jackie’s specialty. Real estate is Jackie’s passion and enhancing peoples’ lives is her purpose. Coach Jackie’s humorous, comfortable and engaging style will awaken the inner you to strive for behavioral change that will make a difference. Why go along with the crowd when you can enjoy finding your individual points of difference and pathways to excellence that will create a great life, not just a living! Website: 9

Grow Your Business with These Upcoming Classes! Jackie Leavenworth Returns to Minnesota CRS 202: Effective Buyers Sales Strategies, Jan. 15th & 16th, 2014 Wednesday, January 15, 2014 to Thursday, January 16, 2014 12 pending MN CE Hours Edina Realty Education Facility, 6600 France Ave. S., Edina, Minnesota Top sales associates enjoy a competitive advantage because they understand what motivates and influences their customers. Sales Strategies gives students the inside track to win over prospective buyers by teaching them the necessary strategies that make their sales quick and efficient. Students will learn how to work with today’s new buyer through counseling, salesmanship and negotiation. These effective strategies will give agents customers for life. Wednesday, January 15th & Thursday, January 16th, 2014 8:30am-5:00pm each day. Earns 16 hours toward the CRS designation. Earns 12 hours MN Real Estate CE PENDING. COST: $249.00 Have you preciously taken the CRS 202 class or want to Audit the class: Contact Peg Anderson to register for the discounted rate. or call 952-912-2664. Students receive all materials, however, they will earn NO CRS Credits. DOC Rules require that you can not be more than 10 minutes late for each class - or NO CE can be given

CRS 202: Sales Strategies This two-day course is designed to assist real estate licensees in the art of negotiating for their client and to recognize the unique lifestyles, behaviors and generational differences for each client. The course also focuses on proper qualifying and counseling, home selection, preparing offers, presenting offers and handling objections. Excellent negotiation skills are perhaps one of the most needed skills to protect today’s consumers in a home purchase. Register Here!

Edina Realty Education Facility Edina Realty Education Facility 6600 France Ave. S. Edina, MN 55436 Map & Directions


Minnesota CRS Chapter News November, 2013

Pillar to Post Bathroom Sense The bathroom is a great place to start if you’re considering making smart improvements to your home. This room affords many opportunities for simple yet effective changes that will not only add value to your home, but also make your bathroom safer and more environmentally sound. Here are just a few ideas: Water Conservation Low-Flow Fixtures Cut down on the amount of water used in your bathroom by switching to a low-flow, aerating shower head and faucets. These fixtures can reduce your home’s water consumption by as much as 50 percent. Low-flow shower heads will use just 1.2 gallons of water per minute as opposed to the 2.5 gallon average, but the aerating feature makes the water flow seem just as strong. Dual-flush Toilets Dual-flush toilets allow users to select the amount of water flushed to correspond to the task at hand. There are two options; for solid waste there is a handle for a full 1.6 gallon flush, and for liquid you can choose a 0.8-1.1 gallon flush. You could save your family as much as 1,500 gallons a year with a dual-flush toilet – that’s 60 percent to 80 percent less when compared with high volume toilets. Safety First Twenty-five percent of all household accidents occur in the bathroom. Take precautions and select nonslip materials for floors, tubs, and showers, and use bath mats with nonskid backing. Make sure your electrical outlets are protected with GFCI circuit interrupters, which cut off power immediately if the case of a current surge. These should be installed by a qualified electrician. Choose shatterproof or tempered materials when possible, and avoid installing wall fixtures at eye level. Finally, lower the setting of your water heater to avoid scalding and energy waste. Solar Water Heaters Water heating represents 15 percent of your home’s overall energy consumption. Reduce your household’s water heating costs with a solar water heater that utilizes the sun’s natural resources to give water temperature a head start. Putting a solar heater on your roof can offset 15 kilowatts of energy per day from other sources and could save you $450 a year.


Minnesota CRS Chapter News November, 2013

Wintrust Mortgage QUOTE OF THE WEEK... "After all is said and done, more is said than done." --Aesop, Greek story teller

INFO THAT HITS US WHERE WE LIVE... Plenty was being said last week about Existing Homes Sales, down 3.2% for October. The talk among some analysts was that the drop indicates a slowdown in the housing recovery. But October sales appear to have been somewhat affected by the government shutdown (remember that?), with closings delayed because the IRS couldn't verify income. Even with that, October posted the fifth highest level for any month since late 2009, when the home buyer tax credit was about to go away. In fact, October sales came in at a 5.12 million annual rate, up 6% from a year ago. The National Association of Realtors (NAR) feels a lack of inventory is holding down sales, However, the median existing home price is up 12.8% over a year ago, which should bring more sellers into the market. Rising prices also make buyers more willing to commit than when they feared values could keep dropping. Plus, the National Association of Home Builders confidence index held at 54 in November, near its highest levels in eight years, which should boost the new home supply. For the week ending November 15, mortgage applications for purchase loans jumped 6%. BUSINESS TIP OF THE WEEK..."Touch it once" is a time-tested time management strategy. Act on an item the moment you touch it, instead of going back to it again and again before actually completing it. Happy Thanksgiving!

Craig Anderson – 952-908-9420 John Parkinson – 952-908-9403 Chris Spencer – 952-915-5310 Jeff Smith – 952-820-3232


Benefits of Local CRS Chapter Membership and Volunteer Leadership Get More Out of CRS… Joining your local CRS Chapter is a great way to get even more value out of being a CRS general member or designee. While being a part of a national network can result in many benefits, being active in your local Chapter can produce even more value for your membership. You can even choose to join more than one. By joining a CRS Chapter, you will receive additional benefits of: • NETWORKING OPPORTUNITIES. Network with local, top-performing CRS Designees, exchange business cards at meetings and events while helping expand your referral network. • SHARING USEFUL IDEAS THAT WORK. Learn what works, and doesn’t, in your part of the state. Our Chapters help facilitate the sharing of ideas and local resources. • CHAPTER NEWSLETTERS. All CRS Chapters produce newsletters that go out on a monthly or quarterly basis, giving you up-to-date news and announcements.* • TOP LEVEL NATIONAL SPEAKERS. Speakers at all Chapter-sponsored CRS courses must have significant experience, undergo rigorous auditions and be at the top of their industry nationwide. • INCREASE YOUR PROFESSIONALISM. Watch and learn from the best agents in the industry, right in your own market area! • INCREASE YOUR MEETING ATTENDANCE. Joining your local Chapter gives you the opportunity to attend meetings/social/networking events and courses closer to home, rather than traveling long distances and incurring additional expenses. • EDUCATION. Sponsored and Co-Sponsored CRS courses at reduced rates for members/designees.* • ADVERTISING. Your contact information is listed on your Chapter’s website and you will receive the opportunity to be included in newsletter/print/online advertising promotions.* • INTEGRITY. Chapters help police the improper use of the CRS designation. Our high standards keep the CRS designation the strongest in the industry. • GIVING BACK TO THE COMMUNITY. Chapters give back each year through their Chapter with a Heart Programs, whose time, hard work and donations benefit many organizations. The MN CRS 2013 charities are: Children’s Hospitals and Clinics, Hunger Solutions of MN, and Ascension Place, Inc. *Specific benefits will vary


New Minnesota CRS Chapter Designees 2013

Please welcome new members to our MN CRS Family! Show them the way to “Proven Success”. Rhonda Green, CRS Kevin Bumgardner, CRS Bob Elliot, CRS Scott Chapman, CRS Sandy Erickson, CRS Donna Vanneste, CRS Christopher Fellerman, CRS Mary Alice Beevore, CRS Stephanie Boegeman, CRS Jeff Nagorski, CRS Judy DeGreeff, CRS Marilyn Farinella, CRS Dan Pflugshaupt, CRS

Linda Splettstoeszer, CRS Craig Mische, CRS Nancy Adsem, CRS Mike C. Klemesrud, CRS Sandra Warfield, CRS Susan Wahman, CRS Craig Dullum, CRS Cindy Bramwell, CRS Roman Cantu, CRS Bradley Wadsten, CRS Elizabeth Johnson, CRS Susan Patterson, CRS Adekunie Mafe, CRS


Please welcome new CRS ‘Members” who are working toward their designation and have joined the Minnesota CRS Chapter to begin sharing in the benefits. Ben Ganje Steve Kraft Ann Smothers Geri Theis Shannon Lindstrom

Towanda Brunson Jeffrey Cameron


2013 Minnesota CRS Chapter Board of Directors Please feel free to contact us with questions and/or ideas for improvement or if you would like to become a MN CRS Board of Directors member

President: Daniel Boman President Elect: Thomas Slupske Secretary: Sandy Maxwell Treasurer: Dar Vosburg Past President: Stephen Stewart Director: Jason Gorman Director: Eric Kodner Director: Linda Johnson Director: Karen Pavlicek Director: Fred Schramm Director: Gary Williams Director: James Geisinger District Representative: Ron Hanger District Representative: Charlotte McDermott District Representative: Melanie Schmidt District Representative: Dinah Sundberg District Representative: Scott Norton Regional Vice President: Michelle Epps MNAR Support Staff: Chris Galler MNAR Support Staff: Peg Anderson 15

Minnesota CRS Chapter Designees 2013 Nancy Adsem Linda Akenson James G Albers Jocelyn Allen Mark Allen John Ampe John W Anderson Larry Anderson Mauritz E Anderson Donna M. Anfinson Nancy J Argo Jim Armstrong Lisa M Ash Kerry Bader Sally J Bader-Hoagland Sheryl Bakewell Marilyn L Barnes Delinda M Beattie LeRoy J Bendickson Deanna Bennett Lance P Berwald Terry Bishop Dewayne Bloem Diane M Bloem Karla A Blomberg Tom E Blomberg George Bodnia Daniel D Boman Julie A Borgen Emily M. Bowers Cindy A Bramwell Bruce A Braun Yoko Breckenridge Fritz Bredenbeck Tom Bridge Carolyn Brooks Charles C. Brooks Jr Steven A. Bruggeman Mildred L Bruss Timothy E Buffham Shawn M Buryska Sue E Busch

Kathleen L. Cantazaro Roman J Cantu Sandra A. Carlson Wendy Carson Debra Casper Debbie J Caylor Jasminka Chan Sue Chesley David L. Christensen Linda Christianson Audrey I Cole Elizabeth L Cole Sue Coulter Linda Creurer John D Danyluk Heather M Dawe Judy DeGreeff Carol L Dietman Bill Dobbins Gordon N Doggett Craig M Dullum Gina Dumas Therese M Dutton Jo Ebbert Robert G Ebbert Scott Ebel Thomas I Edelstein Jessica S Edwards-Smith Tim Ehorn Jim Eisler Michelle Epps Ken Erickson Sandy Erickson Dixie R Ewing George Farkas L. Robert Faundeen Lynn Feldhege Orville F Fillbrandt Ann J. Finder Steven C Fiorella Holly Firehammer Jennifer A Forliti Jerry R Foss

David A Foy Mary Jo Franzen Chris Fritch Dave M Froyd Sam H Fudenberg M. Susan Fuhrman Anderson Mary F Gallivan Steven G. Ganz Craig Gass Mary Gaulke Jim Geisinger John Gellerman Cindy Gerke Bobbi Germond Nancy K. Giacomuzzi Lynda L Giesler Barry L Gillespie Cynthia Gillette-Hurd Barbara A Goerss Jason Gorman Clarke T Goset Patricia A. Gould-St. Aubin

Sherry S Graham Rhonda Green Bill E Grunewald Joan A Grunewald James P Gruver David C Guimont Dean Haagenson Garry H Haas Todd Haigh Ronald J Hanger Richard P Hansen Chris V Hanson Kale A Hassan Christopher C Hauck Steve Havig Shirlee L Heitz Sharlene H Hensrud Richard J Herrmann Thomas L Herzog Carol Hesch


Minnesota CRS Chapter Designees Dale L. Hildestad Steve Hinrichs Frederick W. Hoelzel Diane Holland Philip D Holm Carol Hong Jim Hughes Michael R Hunstad Beth Iverson Faye E Jacobson Wilhelmine T Jacobson Jeffery Jasper Judy E Jensen Syd Jensen Craig Johnson DuWayne L Johnson Erin D Johnson Garth H. Johnson Linda A Johnson Rick S Johnson Sue Johnson Nicole L Johnsrud Mike D Jorgensen Christy Joyer Jeffery J Joyer Jerome C. Juelich Vicky L Kaczmarczyk Judy Kindseth Mike C Klemesrud Connie B Knutson Rosemary A Knutson Eric M Kodner Steve T Kraft Mary Krieter Kathy Kueppers Jodi A Laliberte Carol L Lambrecht Bruce K Larson Christine Larson Larry T Lauer Sandra J. Lauer Richard B Leibold Mary Leizinger

Brian J Leonard Ann Leviton Dennis L Libby Patti K Lindberg Mary L Lindgren Lance Lindstrom Karen E Littlejohn Karen E Littlejohn Kyle L Litwin Brion D Loftsgard Sandra B Luedtke Michelle Lundeen Patricia Lutterman Laurel J Mahan Donna Marie Manthei Kary Marpe Dennis A. Mathis Lynn W. Mathis Vicky A Matson Sandra A Maxwell Patrick M. McBride Charlotte B McDermott Sean M McDonald Patrick G. McGill Mary McNaney Mark B Meixner Kim Melin Letty M Meyer Michael L Meyer Nancy Middleton Ronald Mikolai Kevin S. Miller Mary Miller Natalie Miller Gail R Mirviss Terry Mitchell Sandy L Modene Karen Moe D. Craig Moen Steven P Mollner Kevin R Monson Liz Muir

Craig E Murphy Jeff Nagorski Jeanette S Nelson Tab S Nesser Richard A. Norland Bettijo Norman Scott T. Norton Joel D Oakland Judith Odegaard Michael C Olsen Gerald E Otto Kimm Pastrana Susan P Patterson Grace C Paulsen Emelie J Paulson Karen Pavlicek Sherri Pearson Carol A Pech Stephen B Pemberton Amy Peterson Neoma K Peterson Janis Powers John J. Radde Jan Rapheal Colleen J Ratzlaff-LaBeau Lisa J Rawson Paul A. Redlinger Bob Reidell Jim C Rettinger Debra J RichmondJohnson Marilyn Richter Sylvia J Rogers John R Rohan Ralph Rooney Koleen J Rosenberg Sharon A. Ross Dana K Ross-Arlt Carl Rudnitski Sandra Russen Philip D Rustad Randall P. Ryan Lolly McNeely Salmen


Minnesota CRS Chapter Designees Jaclyn M. Sathers Julie A Sathers Duane Sauke Kathy Sawicki Rebecca J Schaust Dave Scheidl Brenda S Schiemo-Smith Karen A Schlaefer Melanie J Schmidt Frederick W Schramm Duane P Schroeder Jeff Scislow Jason M Semler Lisa Seymour Paul Sigurdson Radhey L Singhal Thomas J Slupske Karel Smith Lorraine Smith Scott R Smith Judy Snow Glenn R Solberg Judy Solstad James W. Sommerfeld Mary Sommerfeld Peggy A Sparr Louise Speck Gleni Sprague Janet G Stevens Patricia A. Stevens Stephen D Stewart George W Stickney Karen A Stiles Thomas Strombeck Dinah B Sundberg C.L. Swenson Eva l Tangen Decklynn A Theisen Joel Thiem Aaron J Thompson William H Towey Dee J Tweed Todd Urbanski

Stan A Utley Wendy J Uzelac Steve G Valeri Karla Van Eman Sharon Harris Vannelli Donna M Vanneste Tom Verhelst Patricia Von Mosch Dar Vosburg Joyce Walker Deborah A Wallace Sandra Warfield Jon Weber Susan K Wells Jan Wentland John W Wichmann Bretta B. Wilbur Gina Y. Willard Arlene Williams Gary E Williams Michael A. Williams Carol Winskowski Valentina P Yarr Jeff Young Marie Zellmer Ann Zickert Patricia M Zuzek


Minnesota CRS Chapter News October, 2013

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