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Introduction

invited him to dinner. They spent most of the evening complaining about the problems they had to endure in the real estate transaction. It appears Jeremy, their agent, was virtually nonexistent from the time they went under contract until closing. It also turns out that he had sold the Crandalls his own listing and represented the seller in the transaction. He had refused to enter into a contract to represent the buyers because he said it was “against company policy,” and the Crandalls did not press the issue. Jeremy did recommend a home inspector, and on one of her trips to Colorado, Alice Crandall met with the inspector to go through the house, but Jeremy did not attend the inspection. There were a number of items that needed to be repaired, including a failing heating system, and after returning home, Alice wrote Jeremy asking him to request the sellers make the repairs. The response from the sellers was that a number of the items would be taken care of prior to closing. The Crandalls left the responsibility of overseeing those items to their “trusted” agent. The Crandalls arrived in Colorado on the day of the closing. Before arriving at the closing, however, they drove by the house. In the driveway, directly in front of the garage, there was a huge pile of garbage, equivalent to two or three pick-up truck loads. The Crandalls were shocked and told Ken they had a sense of foreboding about the transaction, but they still didn’t know what they were in for. At the closing, they learned the sellers had come earlier and signed the closing documents. According to Jeremy, it was because they were completing the cleanup of the home and hauling away the offending garbage before they left town. They had people scheduled to assist and that made it necessary for them to sign early. Jeremy told them, “Everything has been taken care of. It’s all right.” Feeling somewhat reassured, the Crandalls 24

Profile for Linda DeVlieg Real Estate

How to Make Your REALTOR Get You the Best Deal - Albuquerque, New Mexico edition  

A guide through the real estate purchasing process - co-authored by Linda DeVlieg and Ken Deshaies

How to Make Your REALTOR Get You the Best Deal - Albuquerque, New Mexico edition  

A guide through the real estate purchasing process - co-authored by Linda DeVlieg and Ken Deshaies

Profile for lindadev