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Lianne Lami CEO, Bocci Engineering

FEATURES Corporate spotlight: UNITED/PITNEY BOWES Avis Budget Group & Dell opportunities SUMMIT & SALUTE Recognition 2013 America’s Top Corporations


THIS CALENDAR INCLUDES EVENTS HOSTED BY WBENC’S REGIONAL PARTNER ORGANIZATIONS AND STRATEGIC PARTNERS. VISIT WBENC’S ONLINE CALENDAR FOR MORE EVENTS. WBENC 2014 Summit & Salute March 18-20, 2014 New Orleans, LA Click here for details. US Hispanic Chamber of Commerce 2014 Legislative Summit March 25-27, 2014 Washington, District of Columbia Click here for details. Women Construction Owners & Executives Women Build America 2014 Annual Leadership Conference March 30 – April 1 Washington, District of Columbia Click here for details. California Public Utilities/Southern California Edison LA Small Business Expo April 2, 2014 Los Angeles, CA Click here for details. WBC-Southwest businessWORKS! April 10, 2014 Irving, TX Click here for details. BMW Supplier Diversity Matchmaker Conference April 10, 2014 Greenville, SC Click here for details. WBEC South Louisiana 20th Anniversary Celebration April 10-11, 2014 New Orleans, LA Click here for details. ORV~WBC 5th Annual Catch the Wave Conference April 13-15, 2014 Columbus, OH Click here for details.

Count Me In Women Veteran Entrepreneur Corps Conference & Competition April 14-15, 2014 Arlington, VA Click here for details.


MLB Diversity Business Summit April 14-15, 2014 New York, NY Click here for details.

Allison Gibson

The DiversityInc 2014 Top 50 Announcement Event April 22, 2014 New York, NY Click here for details.

Production and Design

The WOSB Opportunity Luncheon April 23, 2014 Washington, District of Columbia Click here for details.


WPO 17th Annual Conference April 23 – 25, 2014 New Orleans, LA Click here for details. CWE Annual Auction & Gala Celebration April 26, 2014 – 6pm Boston, MA Click here for details.

Editor-in-Chief Pat Birmingham

Editorial Assistant Project Manager, Marketing Laura Rehbehn Limb Design


Linda Johnson Life Touch Portrait Studios Visionista Paige Adams Senior Director, Development and Corporate Relations Judy Bradt Government Programs Manager Kim Jones Manager, Corporate Member Services Brenda Loube Principal/Founder of Corporate Fitness Works Jean Poling Contributing Writer Pamela Prince-Eason President and CEO Lynthia Romney RomneyCom, LLC Candace Waterman Chief of Staff LaKesha White Senior Compliance Manager


Table of Contents: FEBRUARY/MARCH Edition of the President’s Report President’s message



Features United/Pitney Bowes, WBE Development & Mentoring


Corporate Spotlight: B2B & B2C Programs-Avis Budget Group & Dell


Women’s History Month


Government Spotlight


Mallinckrodt LLC


Veolia Environment

CFJ Manufacturing

Skanska USA Inc.

Focus on the Forum



Lianne Lami Opportunities Summit & Salute Keynote Speaker


Summit & Salute: Enhance Your Results in New Orleans


Tuck-WBENC Application Announcement


National Conference and Business Fair Silent Auction Open Call


Recognition 5

2013 Top Corporations Host Committee Profiles


Summit & Salute Sponsors


Resources Women on Wellness: Food: Relationship, Addiction, Balance


Advertisers’ Index: National Conference and Business Fair 19 WBENC Store 24 Legacy Bracelet 29 Wine Club





Message CELEBRATING WOMEN….EVERYDAY March is a month of many celebrations. Our host city for this year’s Summit & Salute, New Orleans, just celebrated Mardi Gras – known for its colorful floats, costumes and parades – a tradition that dates back to medieval Europe . Every year on March 17, the Irish and the Irish-at-heart across the globe celebrate St. Patrick’s Day. What began as a religious feast day for the patron saint of Ireland has become an international festival celebrating Irish culture with parades, dancing, special foods and a whole lot of green dates back to the 1800s. All month long there is a global celebration of women – as March is officially known as Women’s History month, and March 8th was International Women’s Day. In this issue, we highlight women entrepreneurs from New Orleans that were ahead of their time and helped pave the future for all women. These are just a few of the thousands of examples of women that have shaped the landscape for the women of the 21st century and beyond – women who are truly changing the world, shaping the economic and political landscape through vision, leadership and passion. At WBENC, we celebrate women and their accomplishments every day, dedicated to our mission of being the leader in women’s business development. While at Summit & Salute, we will celebrate two groups of honorees that are integral to our mission: the 2013 America’s Top Corporations for Women’s Business Enterprises and the 2014 Women’s Business Enterprise Stars. The 14 Women’s Business Enterprise Stars to be honored have each made their respective mark on the history of women in business. I encourage you to read their stories outlined in the program book you will receive in New Orleans and take the opportunity to meet them during one of the many networking opportunities at Summit & Salute. These WBEs, selected by their RPOs, are leaders in their industries and communities, and their accomplishments are truly legacies which underscore our collective mission and vision. The 45 Top Corporation honorees all have demonstrated their excellence in building programs that focus on growth for women-owned businesses. These leading programs create opportunities and break down barriers so that women business owners can continue to bring innovative solutions to the supply chain, create jobs and fuel economic growth. We will be sharing our latest whitepaper at the Summit, Building and Measuring Success in Corporate and Government Procurement, “Doing Business With Women’s Business Enterprises”, which details the journey of the leading programs of Top Corporations and provides a comprehensive assessment of the components and philosophies that are elevating diversity and inclusion to new levels. I am excited to see many of you at the Summit & Salute as we celebrate all of our honorees and continue to Join Forces to Succeed Together on our commitment to women’s business development.

Best, Pamela Prince-Eason WBENC President and CEO


Congratulations to the 2013 America’s Top Corporations for Women Business Enterprises Accenture

Lockheed Martin Corporation


Macy’s, Inc.



Allstate Insurance Co.

Marriott International, Inc.

Altria Group, Inc.

MGM Resorts International


Office Depot

Avis Budget Group, Inc.

Pacific Gas and Electric Company

Bank of America

PepsiCo, Inc.

BP America Inc.

Pfizer Inc

Bristol-Myers Squibb

Pitney Bowes Inc.

Capital One

Raytheon Company


Sandia National Laboratories

Chrysler Group LLC


Dell Inc.

Target Corporation

Energy Future Holdings

The Coca-Cola Company

Ernst & Young LLP


Exxon Mobil Corporation

United Airlines

Ford Motor Company

United Technologies Corporation

General Mills


General Motors Company

URS Corporation

IBM Corporation


Johnson & Johnson

Walmart Stores, Inc.

Kelly Services, Inc.



Corporate Spotlight

WBE Development and Mentoring Part II WBENC President’s Report explores this important topic with two corporations for which it is a key women’s business development strategy, Pitney Bowes and United Airlines. Q1. Please describe the driving principles and goals of your WBE development or mentoring program? Pitney Bowes: The principles and goals of our supplier development program are to provide Women’s Business Enterprises (WBEs) with the skills and knowledge to grow their business. At the same time, WBEs and diverse businesses must be able to demonstrate tangible benefits and measurable business results to support the success of our Supplier Diversity program. Suppliers are being asked to expand their service offerings and capabilities to support corporations as supplier bases continue to shrink. It means that the expectations and requirements are expanding as well. It’s not enough to produce component parts or unique individual services. A WBE needs to improve the manufacturing process or expand the breadth of service to create efficiencies and enhance productivity for us as a corporate client. Look for the pressure to deliver a greater breadth of product and services to increase as supply chains continue to shrink. Pitney Bowes firmly believes that it is important to provide WBEs with the tools to respond to the changing needs of the marketplace and compete for this business. That is why WBE development is a key component of a supplier diversity program. With these pragmatic goals in mind, Pitney Bowes WBE development focuses on three key areas: capacity building, process improvement, and quality metrics.

United Airlines: We believe that diversity is a very important part of our culture. The richness of different backgrounds and experiences brings enormous value to us. In 2012, 41.1 percent of our employees were women and 39.2 percent ethnic minorities . Our Female C-Suite Executives saw the need to ensure the future success of our emerging female talent and launched an informal Women’s Network. Gatherings are hosted by groups of participants, giving emerging leaders access and opportunity to ask questions and learn key leadership and career strategies. Additionally, we are launching a Women’s Business Resource group that will enable our women employees’ voices to be heard across all lines of the business. We want to do the same with our suppliers. For over 40 years, we have worked with WBEs to build strong partnerships that will meet the various needs of our critical lines of business. This year we are taking this to the next level with our Supplier Diversity Mentoring and Development Program which will provide a current WBE access to senior female executives. This is part of a broader initiative that matches up business owners and executives – women with women, minority with minority, and veteran with

PRESIDENT’S REPORT veteran- and will align to our overall corporate Business Resource Group effort and allow the business owner to provide valuable feedback to the business groups.

Q2: W  hat do you see as the most valuable outcomes of your program(s) for the WBEs you reach? United Airlines: The WBEs we work with bring fresh ideas and perspectives, cost savings and innovation to our business, and we have seen a number of successes with our WBE strategic partners. One key area is process efficiencies. Our WBEs have helped us achieve process efficiencies in transportation, utilities and telecom services, just to name a few. Costs savings are also important to United and our WBEs have partnered with United’s buyers to leverage their knowledge and expertise to help achieve significant savings in our supply chain.

Pitney Bowes: We want to see that WBEs can demonstrate improvement in their specific areas of focus with an eye to capacity building, process improvement, and quality metrics. For example, process improvement can result in cost savings or reduced flow time.  Capacity building allows the WBE to take on additional work.  Because we are devoting valuable resources to WBE development, we tie developmental work to these clear indicators of success.  

Q3: Who is engaged in WBE development and mentoring in your organization?   How do you cultivate participation? Pitney Bowes: Our WBE development is anchored by Supplier Diversity, which generates support and excitement about the program among our category managers and key stakeholders across the organization. We keep our sights on delivering greater value to the WBE and meeting the business needs of Pitney Bowes. We start by identifying a select group of WBEs from our current supply base that have the potential for growth. If they are doing $200,000 in revenues with us today, do they have the capabilities to expand to $1-million? Then we take a five-step process to ensure the kind of internal engagement and WBE success we need to sustain our program: 1. Conduct a needs assessment of select WBEs in our current supplier base. This includes the WBEs’ own self-assessment of their shortcomings and areas of need. 2. Review the assessment with the WBE and Supplier Diversity executive, together mapping out a targeted development plan towards measureable results. 3. Identify internal and external resources needed to achieve the results. We can rally Pitney Bowes resources to create a workshop on quality expectations, or call upon our Six-Sigma Black Belts to design process improvements. Or if it makes sense, we can go outside the organization, to the SBA’s SCORE organization and counselors, or provide scholarships to the WBENC-Tuck Executive Education program. 4. All parties agree upon the project plan. 5. Implement the WBE Development Plan for six months to a year.



We incorporate touch points along the way to see how the WBEs are doing, what goals they are achieving, and if they are not hitting the mark, find out why.

United Airlines: At United, everyone is committed to our diversity strategies, working together culture and the determination it takes to ensure we are successful. Success is a team effort and requires everyone being engaged, including our officers, procurement team and business units. Our supplier diversity strategy is an integral part of our procurement process and our contract managers and buyers are enthusiastic about participating. They are responsible for working with the supplier diversity team to ensure their bid opportunities have diverse suppliers included, and they work with us to drive our 2nd tier strategy. Equally as important is the buyer’s participation in WBE MatchMaker opportunities. This is a great way for our buyers to meet and learn about new WBE’s for their business opportunities as well as a great opportunity for WBE’s to pitch their products and services directly to our procurement team. Our employees are excited to learn about and support our supplier diversity program and the impact it has on their communities. To work for a company that’s supportive of employees, businesses, customers and communities that represent various cultures, ages, ethnicities and lifestyles fosters an environment of inclusiveness, which is important to United. Updates on our supplier diversity progress are provided to the United Leadership Team, the Board of Directors and the Public Responsibility Committee of the Board of Directors. A recap of our program is also included in the United Corporate and Social Responsibility Annual Report.

Q4: What are the benefits to your organization? United Airlines: WBEs are an important part of the supply chain and provide solutions to our mission-critical and customerfacing lines of business including: Airport Operations, On-Board, Technical Procurement, IT and Corporate and Professional Services. Through our supply chain consolidation, we identified opportunities to build capacity with our WBEs where appropriate and as a result, some WBEs grew their business with us significantly.

Pitney Bowes: Internal stakeholders across our organization such as manufacturing, market research, security, IT and electrical work, have experienced better outcomes in working with WBEs. These include increased completion and better pricing; improved quality; reduction in flow times; better-managed suppliers, and ultimately a positive impact to the supplier diversity program. At the same time, our WBE Development program provides opportunities to reach beyond our existing suppliers and host a broader community of WBEs and diverse suppliers, such as the WBE luncheon Pitney Bowes held with WPEO-NY. We conduct an Annual Supplier Diversity Summit where we bring together WBEs and MBEs to meet with procurement decision makers and offer workshops to enable them to learn more about Pitney Bowes’ needs and how to work with us.  

PRESIDENT’S REPORT Q5: From your perspective, how has the changing business environment affected WBEs’ need for this kind of guidance? Pitney Bowes: There is pressure for WBEs to constantly improve as corporations continue to streamline supply chains, reduce costs, and improve their operational efficiency. We believe our mentoring approach to WBEs is a great way to help equip them to better serve our needs while helping us get more of what we need.

United Airlines: The environment is changing constantly and putting pressure on WBEs to review their capabilities and the value add they bring to their customers. One of the factors that we look at in selecting suppliers is mitigating risk. It’s critical for WBEs to bring well thought-out strategies as well as great products and services to support our goal of delivering the best experience to our customers. United’s procurement leadership participated in a workshop hosted by our Regional Partner Organization (RPO) the Women’s Business Development Center (WBDC) – Chicago. This workshop educated WBE’s on the factors we consider when selecting suppliers to work with United. At the same time, our goal is to make sure that WBEs have the capacity to compete and thrive in the marketplace. Our expectation is that they will become a partner to us, not just a supplier, and that will in turn stimulate a long-term relationship. The goal of our Supplier Diversity Development and Mentoring program will help facilitate and strengthen these long-term relationships.

Q6: How do you anticipate these activities evolving in the future? United Airlines: As we expand our destinations, upgrade our facilities, modernize our fleet and service offerings, we see a number of initiatives underway for 2014 and 2015. We have strong processes in place that keep our focus on our supplier diversity goals up front, ensuring that our diverse business owners continue to be a critical component of our supplier base. We are also giving more focus to WBE education and development. Currently we support the Tuck-WBENC Executive Education program and Dorothy B. Brothers Scholarship .

Pitney Bowes: Now and in the future continuous improvement is key to winning in the global marketplace. This increases the value of development opportunities like Pitney Bowes WBE Mentoring Program. A supplier needs to be more than a manufacturer – it needs to an assembler also. We need more then IT staffing – we need cloud computing and hosting. We need more than logistics – we need warehousing and kitting. WBEs that differentiate themselves with expanded capabilities and offerings will be better positioned to compete and win Tier 1 and Tier 2 supplier status. For more information, please see: Pitney Bowes: Supplier-Diversity.shtml United’s Supplier Diversity Program:



Corporate Spotlight

B2B and B2C Strategies: How Marketing to Women Makes Good Business Sense Avis Budget Group and Dell Inc. have taken leadership roles in marketing to women as business and consumer audiences. WBENC President’s Report shares what we learned in delving into the business case for working with women suppliers.

Women are a powerful component of your consumer base. Do you think that women as consumers are more likely to do business with WBE-friendly companies? And if so, how do you make those consumers aware of your leadership in WBE growth? Dell: Investing in women is a winning business strategy for Dell. Women are critical partners in every aspect of Dell’s business – employees, leaders, customers, suppliers and partners. The spending power they wield can determine the shape and growth of markets today, and the investments they make in their families and communities determine their economic prospects tomorrow. A Boston Consulting Group study estimates that over the next five years, global incomes of women will grow from $13 trillion to $18 trillion. The incremental $5 trillion is almost twice the growth in GDP expected from China and India combined. And when it comes to purchasing power, women are responsible for $20 trillion in spending globally, a figure expected to rise to $28 trillion by 2014 (The Daily Beast). In addition, 75.1 percent of women globally identified themselves as the primary shoppers for their households. And, according to a Deloitte study, women’s earning power is growing faster than men’s in the developing world, where their earned incomes have increased by 8.1 percent compared with men’s 5.8 percent. Through groundbreaking research, global women’s networks and business mentoring programs, we are driving sustainable, grassroots growth. Our engagements through social media have allowed us to raise awareness of efforts to WBEs and industry partners such as WBENC.

Avis Budget Group: Women’s purchasing power - known to exceed 80% of U.S. households – spans the buying decisions for the entire family, from homes to sports equipment – to vacation planning. What’s more, women are increasingly creating and controlling wealth in the U.S.: 45 percent of American millionaires are women; 60 percent of high net worth women have earned their own fortunes; and women represent over 40 percent of all Americans with gross investable assets above $600,000. By 2030, women will control as much as two-thirds of the nation’s wealth.

PRESIDENT’S REPORT This makes the clear business case for any company marketing to women. At Avis Budget Group, we reach a variety of markets through our car rental brands – including Avis, Budget, Zipcar and Payless – and our Budget truck rentals that are used by women relocating their families and moving children to college. For each of these brands, women represent a crucial audience. Avis Budget Group has long been a Women’s Business Enterprise (WBE)-friendly company. We are very focused on doing business with women entrepreneurs both as customers and as suppliers. We partner closely with WBENC, and its Regional Partner Organizations such as WBEC PA-DE-sNJ, WBDC-Chicago, and WPEO-NY. In fact, we were instrumental in the first WPEO certification committee. We believe that it is important for us to participate fully in this vital work, so we can develop business together. We serve as a member of the WBENC Board of Directors and we make sure to have executives from procurement, sales, marketing and diversity at our Business Fair booth. Every year, we dedicate ourselves to attaining and sustaining our position as a WBENC Top Corporation for WBEs. We watch our progress all year – regarding our results and the innovations we are driving to achieve them. We also seek to make women consumers aware of our respect for their needs and preferences. For example, we offer a wide range of vehicle rental options to suit their specific occasion – from business to leisure. And for added peace of mind, our Avis Chauffer Drive service can be particularly attractive to women business travelers. This service provides a dedicated driver in an Avis rental car to transport the renter to a series of appointments at lower rates than available on a black car service. For women on business travel, this service offers efficiency, safety and security.

How does your WBE program support your corporate or government business? Are your B2B and B2C strategies related? Avis Budget Group: Our WBE program is a differentiator in attracting and sustaining the business of corporate and government clients. As women entrepreneurs are key customers, our B2B and B2C strategies at Avis Budget Group are closely aligned.

Our program was established in 1996 and is robust enough to support all our clients and customers. From the top of our organization, our senior management’s commitment to women’s business development extends throughout our culture. This matters to corporations that think like us about the value of diversity and women in the supply chain. With that in mind, our Supplier Diversity executives are deepIy involved in supporting corporate and government business development. We are active participants in RFPs, conference calls and sales meetings. Our participation in WBENC and the women’s and diverse business community reinforces this commitment to our Fortune 500 companies and government clients. We are the only car rental company in the Billion Dollar Roundtable, which we joined in 2009. Additionally, we drive diversity throughout the supply chain through a dedicated Tier 2 program, managed by Appliedinfo Partners, Inc., using a product called DivTRAKTM, a software solution to enable companies to manage and measure their supplier diversity programs in various markets. It provides seamless execution from compliance reports for car rental offices in airport locations, to government requirements. Government business can be a tremendous catalyst for WBE growth. If the federal government is a customer, a womanowned business is 23 times more likely to be a million dollar business, and women and diverse small business contractors can take divergent paths to equal success.

Dell: Women-owned businesses bring unique value and solutions that help us better serve our corporate and public customers. Dell has spearheaded research and created diagnostic tools to help remove barriers and enable growth. In 2013, Dell released the results of its first genderfocused, global entrepreneurship index based on the Global Entrepreneurship and Development Index (GEDI). The Gender-GEDI is the only global index to measure highpotential female entrepreneurship based on individual aspirations, business environments and entrepreneurial ecosystems. Most existing research in this field does not identify areas where countries should concentrate their efforts to remove barriers to female entrepreneurship such as access to the capital, technology, networks WWW.WBENC.ORG » FEBRUARY/MARCH EDITION 2014 »


and knowledge needed to start and grow a business. The Gender-GEDI provides this unique contribution to understanding the development of high-potential female entrepreneurs worldwide supported by a diagnostic tool to help affect change. The research clearly supports the assertion that key strategies need to be put in place for female entrepreneurship to survive and flourish: increased access to knowledge, networks, capital and technology are critical if countries are to empower female entrepreneurship and create a culture of success. Unleashing the power of female entrepreneurship can have a dramatic effect on a country’s economy.

Avis Budget Group: We have a new award that we are launching this year. We are presenting the Diverse Business Enterprise Award to a certified WBE, MBE and ACDBE (Airport Concession Disadvantaged Business Enterprise). Winners will have an opportunity to come to our Avis Budget Group World Headquarters in New Jersey, to meet with our senior leadership team and be mentored in a one-on-one program taking place over two days. They will have the chance to really interact with our team, listen and learn. The winners will be selected based upon growth, consistent quality, creativity and community contribution.

What innovations or new directions for WBE development do you have in store?

Any other thoughts on how to better leverage the buying power of women in WBE development and business growth?


Avis Budget Group:

Dell’s Women Powering Business (WPB) initiative is one of our key business priorities that underscore our primary goal of enabling human potential. Over the past four years, we’ve focused on creating and fostering a community of likeminded women founders who are looking for ways to grow primarily by expanding into fast-growth, emerging countries like China, India, Brazil, Turkey - and who need a venue to exchange ideas, learn and do business with one another to make it happen. Today, we have hundreds of women who have attended our annual, invitation-only Dell Women’s Entrepreneur Network (DWEN) event and thousands more connecting through our LinkedIn Group. They call themselves DWEN sisters and they are growing together! In 2013, WBENC’s Chief of Staff Candace Waterman along with WEConnect President and CEO Elizabeth Vazquez joined the DWEN sisters in attending the annual event. They hosted an interactive discussion with Dell’s Cyndi Hopkins on how to effectively access the global value chains. By connecting women to sources of capital, technology, knowledge and networks, we’ve helped them enter new markets in countries with growing economies. Our members have made valuable business connections through the network that have led to breakthroughs that have enhanced their success. And we have passed on our knowledge around technology to provide them with ideas for new ways to scale their businesses.

Corporations themselves have the opportunity to leverage the capabilities of their own women; and Avis Budget Group is doing just that. The company taps into the strategic thinking and creative power of its senior women, including Jeannine Haas, Chief Marketing Officer, North America; Beth Kinerk, Senior Vice President of Sales, among others. As women businesses travel themselves, they understand the needs of the market and partner together to ensure Avis Budget Group is well positioned to attract, retain and support women business owners. The company also recently sent 20 female leaders from all over the world to a conference in San Francisco, the World’s Leadership Institute – Linkage, for an immersive learning and development experience. It was the third year that Avis Budget Group supported this event.

Dell: Dell understands that women entrepreneurs have a “multiplier” effect on their communities, creating jobs and investing in other businesses and services; in the case of emerging economies, helping to reduce poverty and improving access to education and healthcare. We are actively engaged with more than 10,000 women leaders worldwide, through the DWEN LinkedIn community, the Women Powering Business community and our supplier diversity in buying from women-owned businesses. Working

PRESIDENT’S REPORT with these communities and our partners, Dell’s goal is to grow the ranks of entrepreneurs around the world and to help those entrepreneurs grow their businesses faster by helping more women get started on their entrepreneurial journeys and connecting them with one another and the resources they need throughout their journeys. Much like the “multiplier effect” women entrepreneurs have on their communities as important drivers of economic and social progress, Dell is putting the “multiplier effect” to work through its 10,000-strong network of women entrepreneurs through the Pay It Forward campaign.

A pledge to help one million up-and-coming entrepreneurs by 2015 take the next step toward starting their own businesses, Dell is challenging the women in its networks to each help 10 aspiring women entrepreneurs by providing mentorship, networking, technology know-how or capital. In 2013 WBENC and WEConnect joined forces with Dell for our Pay it Forward campaign. dell-blogs/direct2dell/b/direct2dell/archive/2013/10/15/ members-of-women-s-business-enterprise-nationalcouncil-wbenc-and-weconnect-international-partner-withdell-to-quot-pay-it-forward-quot.aspx

For more information on Avis Budget Group:

For more information on Dell’s WBE initiatives, please see




Women’s History Month – The Women of New Orleans

New Orleans has a captivating history, a history teeming with stories of women who made an unforgettable impact on their communities and the development of their city. Each of these women faced different barriers, and overcame challenge after challenge. With determination they established institutions that still operate today, they challenged societal rules, and dedicated their lives to helping others. As we gather together this month, be inspired by some of the women who left their mark on New Orleans:

Justine Couvent – 1757-1837 Born in Africa, Couvent was brought to New Orleans as a slave and given the name Justine. She was given her freedom as an adult either as a gift from her master, or potentially her husband purchased her freedom. Throughout her life Couvent was concerned with the treatment and lives of young people of color. Upon the death of her husband, a successful carpenter, Couvent founded a school for the orphans of free black people in New Orleans, a difficult task considering the pre-civil war landscape. The school opened after Couvent’s death, but was open to any black child regardless of race or class.

Henriette Delille – 1813-1862

Statue of Margaret Haughery - one of the first statues in the United States to honor a woman, at the intersection of Prytania and Camp Streets in New Orleans. Source: Library of Congress

A free woman of color, Henriette Delille, was a feminist, educator, social worker and one of the founders of the Catholic order of the Sisters of the Holy Family in New Orleans. DeLille was a fourth-generation freewoman, as a young woman she was trained to enter into the placage system where she would be the commonlaw wife of a wealthy white man. Instead she was drawn into the teaching of the Catholic Church which criticized the placage system for not following Catholic beliefs. DeLille rebelled against her upbringing and along with Juliette Gaudin, established a small order of nuns for free woman of color. The order taught slaves, cared for the elderly and supported the poor – and still exists today.

Margaret Haughery – 1813-1882 Starting off as penniless widow, Margaret Haughery became a wealthy business woman and beloved philanthropist. Shortly after moving to New Orleans Haughery lost both her husband and newborn during the cholera epidemic of 1835. She began to work as a laundress and began volunteering at an orphanage run by the Sisters of Charity. Haughery set aside as much of her paycheck as she could to support the orphans. When she saved enough she purchased two dairy cows to provide fresh milk to the orphans, and used the extra milk to sell to the community. Her business thrived and her herd quickly expanded to 40 cows. She would reinvest some of her profits back in her business, but she also provided low-interest loans to other businesses. Through these loans she eventually became the owner of a bankrupt bakery which she took over and began to run operations, turning it into a successful business.


She provided care and support to people of all races, religions and classes, built several new orphanages, and supported businesses of all kinds. A keen business woman, upon her death Haughery gave over $600,000 to New Orleans’ orphanages. Her pallbearers included the current and previous governors of Louisiana, the city closed for the day and the crowd stretched out for over a block outside of the church.

Kate (1861-1932) and Jean (1865-1932) Gordon The Gordon sisters were suffragists and social reformers, two of the few Southern suffragists. Kate Gordon worked to secure the vote for women, leading Louisiana’s women suffrage efforts. She founded the Era Club (for Equal Rights Association), spoke at the National American Woman Suffrage Association convention in 1900, led the Louisiana state suffrage association from 1904-1913 and influenced the Democratic National Convention in 1916. Kate Gordon favored obtaining voting rights through state constitutions. In addition to voting rights, Kate fought for admission of women to Tulane University as well as supported efforts to treat Tuberculosis and helped establish the first juvenile court.

Suffragette Kate Gordon, 1913 Source: Library of Congress

Her sister, Jean Gordon, worked to reform child labor laws after being exposed to the realities of child labor while volunteering with the Charity Organization Society. She lobbied for over ten years to the Louisiana legislator to improve the labor conditions for working children. In 1906 the legislature passed a new child labor act which for the first time also allowed women to serve as factory inspectors. Jean became the first female factory inspector in New Orleans which enabled her to further understand and advocate improvement of the state of factories, and also allowed her work on a national level.

Factory Inspectors, 1914, including Jean Gordon (second from the right) Source: The Library of Congress




GOVERNMENT SPOTLIGHT: DEPARTMENT OF ENERGY John Hale III, Director of the Office of Small and Disadvantaged Utilization (OSDBU) at the Department of Energy (DOE), is energized about his Department’s growing achievements in awarding business to woman-owned small business (WOSB).

While Hale says that “across the board cuts complicated every agency’s ability to meet missions,” in 2013 DOE was at 13.1% achievement for their WOSB goal at the subcontracting level, the highest since they started tracking in FY2000. DOE has the second-largest contracting budget in the federal government, second only to the Department of Defense. DOE fulfills it four-fold mission of energy security, nuclear security, environmental responsibility, and scientific discovery and innovation through Program Offices, National Laboratories, Power Marketing Administration, and Operations Offices. Last year, contract awards to WOSB’s were concentrated in computer systems design services, administrative management and general consulting services, environmental and remediation services, engineering and construction services, facilities support, and information technology services. The OSBDU office at the DOE advocates for contracts to be set aside for small and disadvantaged businesses, and encourages DOE small business program managers to meet with small businesses to provide more opportunities. The program managers and contracting officers in the program office and site office may also be involved in developing. Clearly there are plenty of big dollar business opportunities for WBEs as well as WOSBs within the department’s programs as subcontractors. In 2013, the department’s $23 billion in contract spending supported approximately 40 managed facilities, 17 of which are National Laboratories, in addition to headquarters operations. That’s important to remember: most of DOE’s spending takes place beyond Washington DC. The vast majority of the department’s prime contract dollars awarded to the contractors that manage those sites and facilities. Such a structure creates a unique challenge for DOE in reaching its 5% goal for WOSB prime contract awards. DOE awarded only 1.24% of its contract dollars to WOSBs in 2012. That’s also why DOE has one of the highest subcontracting goals of any federal department: to ensure that small business, including woman-owned small business, benefit from participating in its programs despite its unusual contracting profile. This year, Hale’s team plans to keep following through with program offices to ensure they’re focused on market research, especially for WOSB. They’ll not only consider setting aside new bids right from the contract planning process, they’ll also go over expiring contracts line by line to get a sense of which recompetes can now be set aside.

PRESIDENT’S REPORT The OSBDU office at the DOE advocates for contracts to be set aside for small and disadvantaged businesses, and encourages DOE small business program managers to meet with several businesses to provide more opportunities. The program managers and contracting officers in the program office and site office may also be involved.

Hale advises: Know the mission of the facility you want to do business with. Build relationships with the program managers. Expect to invest one to two years before you win your first contract. Be sure to respond to “Sources Sought” notices so they know you can do the job. And engage your Procurement Technical Assistance Center for help.

Who should WOSBs call on at the Department of Energy to propose that a contract be set aside for WOSB?

How can WBE’s build relationships with DOE decision-makers?

Contact the Small Business Program Manager in the Program/Site Office(s). They have small business contacts by site and program, and you can find them all listed through the links on DOE’s web page for the Office of Economic Impact and Diversity (see resource box).

What can WOSBs do to make it easier for Contracting Officers to set aside contracts for WOSB? Do everything you can to raise awareness of the capabilities of your business. Bring proactive marketing materials (use the WBENC logo) to industry days or conferences, and provide names of other WOSBs in the relevant NAICS code. Successful DOE primes and subcontractors reach out for help to the small business specialists in Hale’s office and their counterparts in each facility. But before they do that, they start by drilling down through DOE’s web site to dig up the missions and requirements of those 40-odd facilities and labs. Which ones have needs that are most similar to the clients and customers you are serving today? When you do have the chance to be in front of a Program Manager, focus on how you’ll add value. Look at the requirement and line that up with your skill set and unique value proposition. Look at the challenges they’re having executing the mission, and ask to schedule an in-depth meeting so you can demonstrate how your products or services will help. “I’ve actually done that,” said Hale, “A woman business owner came into our office a couple weeks ago, scheduled a meeting like that, and we made it happen.”

DOE hosts regular business opportunity sessions in Washington DC, and participates in many regional and national events where you can meet its small business team and program managers. Hale’s team is hard at work on their major event of the year: the 13th Annual DOE Small Business Forum & Expo on June 10-12 in Tampa, Florida. Other 2014 events include the National Reservation Economic Summit in Las Vegas, March 17-20, the Government Procurement Conference April 16th in Washington DC, and a WOSB matchmaking event in the works for April 17th.

Key Contacts • John Hale III, Director, Office of Small and Disadvantaged Business Utilization (OSDBU) (202) 586-4620 • Anita Anderson, WOSB Advocate, OSDBU (202) 586-2907

Key Online Resources • Department of Energy (DOE): • DOE Office of Economic Impact & Diversity (links to small business program managers) diversity/small-business-support-doe-mission • DOE Office of Small and Disadvantaged Business Utilization: • DOE Acquisition Forecast:




CFJ Manufacturing: Working in South Korea Sharon Evans, Founder and CEO of CFJ Manufacturing, is characterized by her “can do” attitude and determination to overcome any obstacle in the way of supplying products to her clients, which include a number of Fortune 500 companies across the globe. She instills in her employees the importance of using every tool at their disposal to meet the needs of their clients. In particular, Evans says that the effectiveness of face-to-face interactions should never be underestimated. This fact was driven home when a major retailer selected CFJ Manufacturing to produce a limited edition stuffed animal, the proceeds of which would benefit the Susan G. Komen Breast Cancer Foundation. Since her company is a WBENC-Certified Women’s Business Enterprise (WBE), this project especially appealed to Evans, who put the plan into action immediately.

Sharon Evans Founder and CEO CFJ Manufacturing

As the CFJ Manufacturing team began the task of establishing the production schedule to meet the client’s launch date, the most arduous portion was getting the exact preproduction sample they needed. In typical fashion, Evans decided that the phone calls, emails, and scans were proving insufficient; she needed to travel to her facility in Seoul, Korea to meet directly with the personnel there. On the fifteen-hour flight to Seoul, Evans brushed up on the intricacies of Korean culture and business etiquette, and determined to accomplish in one eight-hour workday what had not been accomplished in weeks of longdistance communication. Although she arrived at her hotel looking tired and disheveled from the long flight, a quick trip to the spa helped her prepare for the meeting with her Korean business associates. Her meeting at the Korean facility met her expectations. As she had anticipated, they were able to map out the details needed to obtain a perfect production sample in just one day. She attributes their success to being able to use and interpret facial expressions, hand gestures, voice tone, and other non-verbal cues to enhance their communication and understanding. Her Korean business partners were impressed with the dedication and drive that this “Westerner” had demonstrated in order to meet production and marketing campaign strategies. She, in turn, appreciated their understanding of her need to achieve a perfect production sample.

“Such meetings,” Evans says, “provide the opportunity to establish good business relationships, resolve problems expeditiously, and gain insight into the culture and nuances of working with a variety of companies, especially those in other countries.” Since its inception in 1983, Evans has diversified her company’s portfolio to include employee recognition programs, branded merchandise, fine jewelry, kitting and fulfillment services, and custom solutions. She understands that clients, from government entities to large and small corporations, want to do business with qualified WBEs. In order to meet the needs and expectations of such diverse clients, Evans says that businesses must utilize the best that technology has to offer while not forgetting the vital importance of face-to-face encounters. Face to face interactions achieved as a member of WBENC on a regional and national level are priceless. Membership provides endless opportunities for business growth. From domestic to global expansion, WBENC has been a major contributor to the growth of CFJ Manufacturing. Further information on her company is available at




June 23 - 25, 2014 Philadelphia, PA



Focus on the forum

Lianne Lami Lianne Lami is not only a successful entrepreneur she is a champion, mentor, advocate and a leader across many communities including WBENC, WEN, and Houston.

Lami was working at Enron during its collapse. At first she started off consulting before launching Bocci Engineering in 2006, an environmental and energy consulting firm that specializes in asset risk management. During her tenure at Enron Lami participated in the Supplier Diversity mentor program, where she worked with Women Business Enterprises and was exposed to the WBENC community. As a new business owner, already aware of the benefits of being a part of the WBENC community, Lami’s first priority was getting Bocci WBENC-Certified. Lami immersed herself into the WBENC community, “The number one thing I gained from WBENC is strong relationships. There is a dynamic of being able to meet with other business owners, they’ve gone through the same trials and tribulations, they have scuff marks, and are there when you need to pick up the phone and call someone.”

In 2012 Lami joined the National Forum and is also the chair of the WBEA Forum committee. She says participating in the Forums has influenced her business, “I found my local relationship with corporate clients has improved through my presence at national events and volunteering with the national Forum.” Participating in the Forum also helps Lami deepen her WBE connections. As Bocci has begun to grow, establishing a new presence in Pittsburgh, Lami has utilized her networks, especially WBENC, to build partnerships, “We found that we could not grow dynamically at the rate that the large corporates wanted us to. We weren’t able to capitalize that, so we instead have done a significant amount of partnering in order to build capacity and deliver quality services.” In 2013 Bocci was also one of five companies Shell selected to participate in their capacity building program. “They emphasized recognizing what you can and cannot do and they coached Bocci to be in a Tier 2 position.” Together they began looking into opportunities for Bocci, and Lami leveraged her small business advocate connections to introduce her CH2M Hill client to the Shell Supplier Diversity team. Together they landed a big win with Bocci as sub and CH2M Hill as prime. During the 2013 National Conference and Business Fair Shell invited Lami to participate in the Student Entrepreneur Program, mentoring young women throughout the conference. She says the experience was rejuvenating, helping refresh her point-of-view. After the conference Lami continued to mentor and even helped one of the students land her first engineering job post-graduation. This year Lami was reappointed to the Women’s Energy Network’s (WEN) Advisory Council, an international organization of women who work across the energy value chain with a mission to engage and develop the leaders of tomorrow.

Previously Lami chaired the Outreach committee for WEN’s annual Young Women Energized, a program that reaches out to high school students to engage them in the energy sector. Lami also helps mentor women as they progress through their careers and navigate the pressures of careers, family and life-balance. Today Lami works to pull other WBEs into the WEN community, “We as WBEs bring the benefits of WBENC’s training programs and connections into WEN and give back through leadership development activities with the WEN women looking to excel in their careers, and maybe even become entrepreneurs.” Both WEN and WBENC believe in the power of reaching back to pull women into C-level roles, and positions of influence on fortune 500 Boards.

Lianne Lami Bocci Engineering

Lami’s pink hard-hat wearing network came in handy last year when the need for a vocal advocate for women construction contractors emerged. In December 2008, a lawsuit settlement against the City of Houston’s MWDBE programs required the removal of women-owned businesses (WBEs) from the construction program goals, until a comprehensive industry disparity study was completed. As a result WBEs’ construction work with the city dropped by half. The study, published in 2012, revealed a measureable disparity, and defined need to include WBEs and increase participation substantially, and the City of Houston began considering just how far to go. Lami led a public effort to help inform the decision makers, “We were advocating and educating around the fact that there is a known disparity, we provided anecdotal data to demonstrate what the damages were, my own business included, as to the loss of opportunity.” As a result in May of 2013 the Houston City Council with Mayor Parker unanimously voted to reopen contract goals to certified women businesses in construction, and increased the city’s previous overall goal of 22% to 34%. “We had a risk to our businesses of being ostracized, but look where we are now. It has been a wonderful ride for me.” In 2014 Lami was honored and named one of Houston’s 50 most influential women by the Houston Woman Magazine. The award recognizes Lami’s efforts to support women of all kinds in Houston through mentoring, education and advocacy. For more information on Lianne Lami and Bocci Engineering:




Meet the 2014 Summit & Salute Keynote Speaker – Judy A. Smith WBENC is excited about our keynote speaker for this year’s Summit & Salute in New Orleans – Judy A. Smith. Many of you are familiar with the ABC television series, Scandal, a drama about the world of crisis management inspired by Ms. Smith. The series revolves around the life and work of a professional fixer. Ms. Smith serves as Co- Executive Producer of the project and provides insight and technical expertise on crisis management issues.

Ms. Smith is the founder and President of Smith & Company, a leading strategic and crisis communications firm with offices in Washington D.C. and Los Angeles. Over the last 25 years, Ms. Smith has brought her unique combination of communication skills, media savvy, legal and political acumen to clients facing a wide array of issues and challenges throughout the United States and abroad.

JUDY A. SMith Founder and President Smith & Company

Ms. Smith honed her skills through her experiences with some of the most historic and sensational events of our time, including the Iran Contra investigation, the prosecution of former Washington D.C. Mayor Marion Barry, the 1991 Gulf War, the Los Angeles riots, the Supreme Court confirmation hearings of Justice Clarence Thomas, the President Clinton scandal involving Monica Lewinsky, the congressional inquiry of Enron, the General Petraeus CIA scandal, and the United Nations Foundation and World Health Organization response to the SARS epidemic. Perhaps best known in media circles for her expertise as a crisis management advisor, Ms. Smith has served as a consultant for a host of high profile, celebrity and entertainment clients over the course of her career including, but not limited to, Monica Lewinsky, Senator Craig from Idaho, Congressman Jesse Jackson Jr., actor Wesley Snipes, NFL quarterback Michael Vick, and the family of Chandra Levy. In addition to her work as a communications advisor during high profile engagements, Ms. Smith also serves as a counselor to Fortune 500 corporations and has provided strategic advice on a variety of corporate communications issues such as mergers and acquisitions, product recalls, intellectual property litigation, corporate positioning, diversity and other challenges. She has assisted leading companies on a range of corporate, investor, and public relations matters. Prior to founding Smith & Company, Ms. Smith was a partner at several Washington D.C.- based public relations firms. Before that, Ms. Smith served as Senior VicePresident of Corporate Communications at NBC where she reported directly to the President and CEO and was responsible for the network’s strategic global communications strategy. Additionally, she served as NBC’s chief spokesperson for domestic and international programming and business ventures, and also helped with the groundbreaking launch of one of the nation’s first cable news stations, MSNBC.

PRESIDENT’S REPORT In 1991, Ms. Smith joined the White House with her appointment as Special Assistant and Deputy Press Secretary to President George H. W. Bush. During her tenure she provided the President and his Cabinet with communications advice on a wide range of foreign and domestic issues. Ms. Smith has been featured in numerous national publications including: the Washington Post, National Journal, New York Times, Wall Street Journal, Forbes, Fortune, Fast Company and writes regularly on current events for the Huffington Post and the Daily Beast. Smith is an experienced and sought after commentator as a crisis management expert. Prior to her legal career, Ms. Smith worked as a writer and public affairs specialist for several publications and private organizations headquartered in Washington, D.C. She received a Bachelor of Science degree in Public Relations from Boston University and graduated from the American University Washington College of Law where she was the first African-American woman to serve as Executive Editor of the Law Review. Ms. Smith is the author of the book, Good Self, Bad Self, published by Free Press, an imprint of Simon & Schuster, Inc. She has received numerous communications and leadership awards and is active in community service.




Summit & Salute – Five ways to enhance your results in New Orleans Use these tips to maximize your time and energy during your trip to the city of jazz, gumbo and charm. There are many ways to approach Summit and Salute, and these tips are a sure way to help you achieve your business goals and have an enriching experience. This is your opportunity to build new relationships and create business opportunities that will serve as a platform for success when you attend the National Conference and Business Fair in June.

Have a game plan and come prepared – Identify potential clients by visiting to view the list of sponsoring companies and those that are being honored. One of the most important facets of networking is being knowledgeable about the individuals and corporations you connect with, especially those on your target list. Distinguish yourself by doing thorough background research on each of your prospects by visiting their websites, reading their annual reports, and reviewing press releases. The more homework you do, the more prepared you are, and the more you will have to offer when you speak with potential clients.

Make sure to listen – The best conversations are balanced and two-sided. With each connection you make be sure to also ask questions and listen carefully to the responses. If you have done your homework, you can add value with educated questions that help you uncover potential pain points and understand specific goals of an organization. Not only will you come away with more extensive information, but by asking questions and actively listening you’ll make deeper and more personal connections which will make you even more memorable.

Keep an open mind – While you certainly have a prospect strategy in mind, be open to the possibilities that may present themselves during the course of a conversation with another woman business owner. Many WBEs do business with each other, and some go one step further and actually form joint ventures when they find their capabilities have a powerful synergy. A trend in corporate America is supply chain consolidation, and the opportunity to team with another should never be overlooked.

Help others – Look for opportunities to help make introductions, answer questions for a new attendee or contribute your wisdom during workshops. Each of these actions could result in everything from a boost of inspiration to lifelong friendships to making an invaluable business connection. By joining forces everyone can make the most of their two days.

Don’t forget to stay in touch – Keep your new connections alive by reaching out as soon as you get home. Send a personal hand written note or email that includes not only your firm’s capabilities but also a detail from your conversation. The tidbit not only helps your new contact place you, but it also shows you were engaged in your conversation. Maintain regular contact and you’ll be ready for the next conversation when you see them again at WBENC’s National Conference & Business Fair in June!

We are excited to launch our premier line of WBENC products to engage our community and bring awareness to the WBENC brand. We invite you to shop on our newly designed website and feel free to contact our exclusive provider for even more creative ideas on how to brand your business!


APPLY NOW FOR THE 2014 TUCKWBENC EXECUTIVE PROGRAM Don’t miss this great opportunity! Our exclusive Tuck- WBENC Executive Program, sponsored and hosted by IBM, is a weeklong executive management learning program that is specifically designed to make a substantial impact on how you think about and operate your business. Through a collaborative learning environment you will gain knowledge from a dynamic group of women business owners and world-class instructors. This program offers step-by-step tactics designed to help women entrepreneurs grow their business with a focus on improving strategic planning, organization, resources as well as systems and processes. The network you will create in this environment is invaluable, and one that will continue for years to come. The 2013 program was a huge success that brought together 50 WBEs through the Dorothy B. Brothers scholarship as well as 15 corporate sponsors.

PRESIDENT’S REPORT “Not all Executive Training Programs are created equal. The Tuck-WBENC program was so much more. In one short week the approach to my business was transformed. The financial analysis processes and tools gave me QUANTIFIABLE DATA for better financial decision making. The Strategy Sessions helped me develop a clearer direction and STRATEGIC VISION. The relationships established with the other WBEs themselves, have now become my NATIONAL NETWORK and PARTNERS. We have just finished our graduation ceremony – but I know- without a doubt- it is only the beginning.” Susan Watts, Managing Partner, SpaceCraft International, 2013 Tuck-WBENC Graduate

Take this opportunity to join over 600 WBEs who have attended this program. We invite you to join us at the 2014 program being held on October 5-10, 2014 in the Palisades, NY. If you are Tuck-Alumni, we encourage you to pass the word to fellow WBEs who may also benefit from this outstanding opportunity! The application is now available on our website: ( Opportunities/Tuck-WBENC-Executive-Program/).The application deadline for the 2014 Tuck-WBENC Executive Program is Monday, August 4, 2014. Please note: The Dorothy B. Brothers Scholarships are also available and applications can also be found on our website. The Dorothy B. Brothers application deadline is July 3, 2014. For more information or questions email




OPEN CALL FOR SILENT AUCTION DONATIONS WBENC is pleased to announce the Open Call for Donations towards the annual Silent Auction. This year’s Silent Auction will take place on Monday June 23, during the 2014 National Conference & Business Fair in Philadelphia, Pennsylvania.

We are seeking donations that generate excitement, unique interest and great bids. An early and generous commitment helps WBENC build excitement for the Auction, and offers another outstanding reason to attend the 2014 National Conference & Business Fair. Help us achieve our 2014 Auction goal of $190,000 and make this very special event a success.

We welcome a variety of unique items, but some suggestions for donations include:




• Theatre/movie tickets • Painting/photography • Restaurant certificates

• Computers/tablets • Cameras • Photo Printers

• Various retailers • Any value



• ‘C’ level executives • Procurement Teams

• Hotel/timeshare getaways • Airline/transportation tickets

• Furniture • Kitchen Appliances • Projectors




• Spa-related • Jewelry/handbags • Care Baskets

• High-end training • Time management • Capacity development

• Game tickets • Skybox/suite access • Memorabilia


Your donation guarantees national exposure reaching thousands of businesses and may be tax deductible. By committing no later than Monday, May 26, your donation is guaranteed to be listed in the Silent Auction Exhibitor Directory which will be distributed to over 1,500 conference attendees. If you have an opportunity you would like to donate to the National Conference & Business Fair Silent Auction, please request a donation form via email from Helen Avery at Use subject line: WBENC 2014 Auction Donation. The proceeds from the Silent Auction support the programs and services provided by WBENC and its 14 Regional Partner Organizations. With your support, this year’s event and reception will surpass 2013! For more information on the 2014 National Conference & Business Fair, visit our website at

build your own

The Bracelet as individual as you are. WBENC has created the Legacy Bracelet as a statement of your participation and ongoing support of our organization. Each beautiful hand-crafted sterling silver bead represents different aspects of WBENC that have made it the progressive and respected organization that it is today. Whether you are new to certification, membership or supplier diversity and women’s entrepreneurship, you can build your own beautiful piece of jewelry that will tell the story of how you’re engaged with WBENC.

Isn’t it time to start your Legacy®?

Order Your WBENC Legacy® Online 1-800-704-0546


Host Committee Profiles Maureen O’Connor CEO, LEM Products Inc. Maureen O’Connor is CEO of LEM Products Inc., a global leader in industrialstrength warning, safety and identification solutions. Made in America since 1967, LEM’s labels, tags and signs are designed and customized to serve the widely varied needs of major clients in the world’s utility, transportation and construction markets, to name a few. “From space shuttles to military tanks, from automobiles to pleasure yachts, from wind turbines to telephone poles LEM marks the spot for safety and instructional information!” O’Connor says.

LEM also serves as a strategic manufacturing partner to major industrial supply chain companies and Fortune 500 original equipment manufacturers (OEMs). Drawing upon its decades of highly technical experience and knowledge, LEM enables its clients to achieve objectives such as inventory reduction, cost savings, vendor consolidations and diversity initiatives. Common themes in O’Connor’s conversations are ‘rapid customer response’, ‘customer service’, and ‘customer satisfaction’. ” Price gets you in the game but excellence in response keeps the customer for a lifetime,” she states.

O’Connor is equally enthusiastic about her role on the Host Committee. In keeping with LEM’s partnership approach to clients, she works closely with regional manufacturing experts to deepen her competitive positioning. To maintain the competitive edge LEM Products Inc., works closely with DVIRC (Delaware Valley Industrial Resource Center) an Economic Development organization committed to assisting manufacturing enterprises to compete and grow in the global economy. O’Connor came to LEM as an investment partner in 1990 and assumed the role of President and CEO as a majority stock-owner in 1996. She has steered the company in an ever-changing economic landscape, transforming the business model in 2007 from a creator of stock identification products to highly customized products for client specific applications. This important shift continues to result in sustainable growth. In 2014 LEM is positioned to invest in state-of-the-art equipment to expand its manufacturing capabilities and create more jobs in Pennsylvania. O’Connor has been an advocate for regional and national manufacturing for over 23 years. One-hundred percent of LEM’s manufacturing occurs at its Doylestown, PA facility, located one hour north of Philadelphia. “We are dedicated to the education, development and preservation of our workforce and to maintaining essential manufacturing jobs in the Unites States of America,” she says. A WBENC certified business since 2001, LEM Products Inc. is also certified by the PA Department of General Services and the California Public Utility Commission.

PRESIDENT’S REPORT Maureen serves on numerous Boards and Committees in her community including Women Build (Habitat for Humanity) and the Comprehensive Learning Center, a private school for the education of Autistic children. She is a Life Member of the Union League of Philadelphia. Maureen thrives on spending time with her six grandsons, soaking in their energy and curiosity of life. “They are my greatest teachers. They show me how to relax. They help me discover just how much energy I am capable of creating. They keep my sense of humor alive and well. They help me recognize what is really important in life.” Maureen and her husband Tim reside in Bucks County PA. For more information on Maureen O’Connor and LEM Products:

Peggy Del Fabbro CEO - MDavis Peggy Del Fabbro is CEO of MDavis, an industrial construction company that builds, installs and maintains corporate plants and facilities for national and international companies. A fifth generation family business owner, Del Fabbro developed her appreciation of intricate industrial design as a child when she would accompany her father in visiting paper mills, steel mills and recycling plants. The company’s legacy inspires her today as she continues the MDavis tradition of discovering and driving the next innovation in industrial construction. Working across industries, MDavis’ credentialed staff is accustomed to upholding safety and construction standards for its clients – from the dirtiest water treatment plants to the most pristine pharmaceutical labs. With expertise in mechanical, electrical, fabrication and instrumentation, MDavis offers its clients a single source of diverse capabilities delivered as part of a strategic process. The MDavis team assesses the scope of a project up front so it can map out this process to ensure efficiencies, cost savings and quality for the client. “We bring together the best of both worlds: our long-standing reputation for integrity in the business, and our 21st century, state-of-the-art capabilities,” Del Fabbro says. “Our vision is to sustain this value to our customers through the next evolutions of their industries and in meeting whatever challenges they face.”

She has seen the company grow from six full-time and ten part-time employees in her grandfather’s day – when as a child she would spend time in his shop – to 283 full time employees today. They serve major corporations spanning pharmaceutical, food and beverage, manufacturing, energy, oil and gas, and chemical fields. A WBENC-Certified WBE since 2009, Del Fabbro is an enthusiastic member of the Host Committee. In meeting fellow member Ginny Heron Doerr, President of ProShred, Del Fabbro was so impressed that she hired her company to help with MDavis’ document and equipment management and disposal. WWW.WBENC.ORG » FEBRUARY/MARCH EDITION 2014 »


MDavis is engaged in the community, cultivating a pipeline of talented young people through its cooperative work program with vocational and technology schools in Delaware, Maryland and New Jersey. “We want the students to see what it is really like to work in construction; so we give them tours of our shop, hold pizza lunches with our staff and train high school students in our business,” she says. “We need to invest in these schools as much as we can. These kids are really good.” A second degree black belt in Tang Soo Do, a Korean form of karate, Del Fabbro craves the physical exercise as a stress-buster. She also teaches karate to four-toseven-year old children at the Korean Martial Arts Institute. She is married with two sons, one at the University of Delaware majoring in marine biology, and one in high school. For more information, see

Ginny Heron-Doerr President, PROSHRED Ginny Heron-Doerr is President of PRO SHRED, a customer-focused on-site document and electronics destruction company that protects its clients from the scourge of identity theft and data breach. “Over 13 million people are victims of identity theft every year and this translates into 25 new victims every minute of every day,” Heron-Doerr declares. In addition to harming individuals, identity theft leaves corporations, governments, schools and medical facilities vulnerable to unintended breaches of legislation and regulatory compliance.

Using a comprehensive program for shredding and sustainably destroying private information when and where its clients need its services, PRO SHRED guards individuals and organizations against a full range of invaders. Its “PRO SHRED Protect” plan is a customized five-part approach to ensure ongoing protection and savings. In accordance with that plan, PRO SHRED can then deploy its fleet of stateof-the-art shredding vehicles and trained and certified professionals to secure its clients’ privacy, their information and their reputations. The PRO SHRED Protect plan, updated annually, begins with a client Audit to determine vulnerabilities and service needs, and followed by a senior-level Client Review. PRO SHRED then presents Recommendations centered on compliance, optimization of resources and sustainability goals. It provides ongoing Documentation of the action plan and Ongoing Monitoring by a dedicated PRO SHRED Consultant.

PRESIDENT’S REPORT PRO SHRED is eminently equipped to offer this plan, as the company was the first mobile shredding company to meet the rigorous standards of the International Organization for Standardization and earn ISO 9001 certification. It is also the only shredding company in the industry to hold both NAID AAA Certification and ISO 9001 together. Owned and operated by Heron-Doerr, PRO SHRED services the PA-NJ-DE area but through the PRO SHRED partner network can serve customers nationally. Heron-Doerr brings her extensive business knowledge and experience to each client engagement and has been responsible for driving the company’s business growth and service innovations. Prior to starting PRO SHRED in 2006, she had held numerous executive roles at MG Industries with responsibilities for finance, sales, quality management and marketing. Today she is an enthusiastic member of the Host Committee, having become WBENCCertified in 2009. She is a speaker at WBEC PA-DE-sNJ events, and is part of the WBEC Envoy team. “WBENC and WBEC have opened many doors and opportunities, “ she says. The company has been named a Top Women Owned Business in 2011 and 2012 by In her free time Ginny enjoys reading, theater, yoga, and time with her family, including her husband and six children.




Thank you to all of our 2014 Summit & Salute Sponsors Presenting sponsors



wbe diamond

tribute to education patrons


PRESIDENT’S REPORT SILVER Supporters A Kroll Company

president’s circle

WBENC Enterprise Leadership Forum

Welcome reception sponsors

Media sponsors little

book R

WBE Special Option sponsors Artémia Communications, Inc. ASAP Solutions Group, LLC Dynamic Events EventMover, Inc.

Integrated Installations, Inc. KellyMitchell Group OLSA Resources, Inc. Private Eyes, Inc.

Superior Workforce Solutions, Inc. The Locator Services Group Ltd. Women’s Business Enterprise Alliance

Friends of WBENC Advance Group Centaur Building Services Chrysler Group LLC Cracker Barrel Old Country Store® Enterprise Holdings, Inc. Ford Motor Company

General Motors Company Harley-Davidson Motor Company Honda of America Mfg, Inc. JPMorgan Chase & Co. Kelly Services, Inc.

Limb Design Nissan North America, Inc. Robert Half Sun Services LLC Women’s Business Council- Southwest in memory of Lillie Knox




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The behaviors you might explore your relationship with food, take a moment to answer have relative to eating are “yes or No” to the following questions: The behaviors you Explore your relationship with food, take a moment to answer affected by manytofactors yes No might have relative “Yes or No” to the following questions: in life: emotions, hunger, eating are affected by 1. Can you eat when you are hungry and quit when you are Y N 1. Can you eat when you are hungry and quit when you are satisfied? daily activities and even many factors in life: satisfied? Y N 2. D  o you stop eating because you think you should (as opposed to your body being satisfied)? emotions, hunger, the proximity wedaily have to Y N 3. D 2. Do you on stop eating because you think you should (as  o you make food choices based foods you enjoy? activities and even the your food. After evaluating to your body being satisfied)? Y N 4. D  o you become physicallyopposed uncomfortable (such as weak, tired, dizzy, or headache) when you proximity we have to food the relationship with under-eat or diet? 3. Do you make food choices based on foods you enjoy? food. After evaluating are a combination of healthy foods and pleasurable foods? N 5. Do you feel that your food questions become: “How Ywill 4. selections Do you become physically uncomfortable (such as weak, your relationship with Y N 6. D  o you have to eat in a certain pattern –always three meals a day or always at a certain time of we change the way we feel tired, dizzy, or headache) when you under-eat or diet? food the questions a day? about food?” and “How will we 5. Do you feel that your food selections are a combination of Y N 7. D  o you trust that if you eat when you are hungry and stop when you are satisfied, you will not become: “How will we make healthy food choices?” healthy foods and pleasurable foods? get fat? change the way we Y N 8. D 6. Doeat you to that eat you in aare certain –always three meals  o you feel guilty when you to have the point stuffedpattern and uncomfortable? feel about food?” and Y N 9. C  an you balance the time you give to thoughts about food, weight and dieting a day or always at a certain time of a day? with other “How will we make important aspects of7. your such as relationships, work and self-development? Dolife, you trust that if you eat when you are hungry and stop healthy food choices?” Y N 10. D  o you watch what other people eat and use that to determine what and how much you will eat? when you are satisfied, you will not get fat?  an you leave some cookies on the plate because you know you can have some tomorrow? Y N 11. C 8. Do you feel guilty when you eat to the point that you are  o you usually pick foods based on their calorie content? Y N 12. D stuffed and uncomfortable? Scoring – 9. Can you balance the time you give to thoughts about food, weight dieting with other important aspects of your life, • Add up all of the “No” responses to the and odd numbered questions • Give 1 point for each No and write it down. such as relationships, work and self-development? • Add up all of the Yes responses to the numbered questions 10. Do youeven watch what other people eat and use that to • Give 1 point for each of the Yes determine what and how much you will eat? • Total both of the numbers above. 11. Can you leave some cookies on the plate because you know you can have some tomorrow? Interpretation 12. Do ayou usually pick toward foods based oneating. their calorie content? Scores between 0 and 3: Indicates healthy attitude food and Scores between 4 and 8: Suggests cultural pressures about appearance and ideas as to how – to eat may be negatively affecting self-acceptance and overall much and whatScoring kinds of foods happiness. Exploring these may“No” be helpful. • Add up issues all of the responses to the odd numbered questions Scores between•9 and 12: Suggests serious issues food ranging from food obsession to an Give 1 point for each No andwith write it down. eating disorder. These issues could be interfering with daily life and may negatively affect overall • Add up all of the Yes responses to the even numbered questions health. Professional assistance is recommended to deal with thoughts, feelings, and behaviors • body Give image. 1 point for each of the Yes related to food and • Total both of the numbers above. Resource: Wellness USF,


Most people know about addictive substances such as alcohol but we really don’t hear much about food addiction. It is hard to view food as a drug but we now have the science to support that people can be addicted to sugar in the same way that some are addicted to the more known addictions: alcohol, heroin, cocaine, or nicotine. Unfortunately it is not common to hear a lot about sugar addictions while the amount of unhealthy sugar consumption is increasing every day. Most know sugar is in obvious foods, like the ice-cream and candy; but there is a lack of awareness that all types of sugar is also used in a lot of processed foods. Many people are addicted to sugar or diet drinks without realizing that those drinks are sweetened using some of the most addictive agents known. As a result, many people have developed a kind of dependency on food without even knowing it. Excess amounts of sugar can be found in a surprising range of foods, including everyday foods like cereal. Sugary ingredients actually signal pleasure to our brain, a reward, so the body wants more because of how good it feels – but we all know sugar impacts the body in many negative ways.

Types of Sugars:

Refined: Hidden: White flower White rice Corn syrup Maltose Cane sugar Artificial sweeteners Liquid sugar Brown rice syrup Sucrose Mannitol

Establishing a Balance

The first thing you can do is eliminate foods that cause inflammation – hydrogenated fats and refined sugars. You can also take steps to increase your Serotonin levels. Serotonin is a relaxing chemical in your brain and increased levels of it have a positive impact on weight loss. When levels of Serotonin are low there is a higher chance of craving alcohol, sweets and carbohydrates.

Boost your Serotonin by Eating: Nuts Greek Yogurt Tuna Grilled Chicken Breasts Quinoa Cottage Cheese Peanut Butter Egg Whites Salmon Turkey

Balancing your blood sugar results in reduced inflammation in the body, but also impacts many aspects of your day to day life: Balanced Blood Sugar: • Energetic • Tired when appropriate • Focused and relaxed • Clear • Good memory • Able to concentrate • Can solve problems effectively • Easygoing • Even-tempered

Unbalanced Blood Sugar: • Tired all the time • Tired for no reason • Restless, can’t keep still • Confused • Trouble remembering • Trouble concentrating • Easily frustrated • More irritable than usual • Getting angry unexpectedly

(Chart from Is Your Lifestyle Killing You by Dr. Karen Wolfe)

Some of the keys to releasing fat and then letting go of excess weight and inflammation is to better understand the role of sugar in our overall nutritional plan and the ways to balance blood sugar. You can make the shift and begin your journey towards making small changes to eat healthy and appreciate the food choices you make along the way. Start by following one or two of these tips on a monthly basis so that you can confidently move towards a goal of nourishing your body in a more healthy way.

Food Tips

1. Eliminate all processed foods from your food plan or dietary intake. 2. Remove crackers, chips, pastries, bread from your kitchen 3. Always eat breakfast 4. Never skip meals 5. Add fiber daily to your daily intake 6. Avoid fried foods 7. Eat every 3 to 4 hours to keep blood sugar and insulin levels balanced

8. Prepare your salads and chicken breast on Sundays 9. Consume fresh steamed green vegetables daily 10. Avoid eating 2-3 hours before bedtime 11. Develop a healthy snack habit, mid-morning and mid-afternoon 12. Eat protein with every meal 13. Drink ½ your body weight in ounces of water daily 14. Find a Low-Glycemic Cookbook that speaks to you and make it a habit to prepare one recipe a week.



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WBENC President's Report Feb/Mar 2014  

WBENC President's Report for February and March 2014

WBENC President's Report Feb/Mar 2014  

WBENC President's Report for February and March 2014