Travel and Hospitality (TnH) - June 2018

TnH June 2018--final_Layout 1 6/4/2018 10:02 PM Page 1

www.tnhglobal.com

Greece

A Classy Destination

ISSUE 09 | VOLUME IX | JUNE 2018 | `50

PA G E S 5 2

GOING BEYOND CONVENTION 'We aim to expand our tourism beyond traditional segments’

H.E. MR. PANOS KALOGEROPOULOS

Greek Ambassador to India

ALSO READ

Applying for Greece visa

becomes LUXURIOUS Page 14

Indaba 2018

concludes

successfully Page 16

TnH June 2018--final_Layout 1 6/4/2018 9:39 PM Page 2

TnH June 2018--final_Layout 1 6/4/2018 9:39 PM Page 3

FROM THE EDITOR

Greece: A Classy Destination

Publisher & Editor Srishti Rai Director Bharat S. Rai Managing Editor Prem Kumar General Manager - Marketing Prem Sagar premsagar@tnhindia.com (M) +91 99106 81111 Art Director Sunny Singh Web Designer Mohit Chaudhary Senior Reporter Archana Sharma Correspondent (Kolkata) Swaati Chaudhury Accounts Chander Shakher Balodi Administration Executive Sarwat Jahan

For any query, write to us at: info@tnhindia.com

www.tnhglobal.com Printed, published and owned by Srishti Rai. Printed at Somsons Printing Works, 1/7, DoctorĂŠs Lane, Gole Market, New Delhi - 110001, and published at P- 23/90, Connaught Circus, New Delhi 110001; Editor: SRISHTI RAI

History and culture of Greece dates back thousands of years, having its influence even in the modern age. Considered the birthplace of Western Civilization and democracy, ancient Greece has given the world many great ideas.

Adored for its rich culture and heritage, Greece has 18 UNESCO worldheritage sites. The finest and most distinctive buildings in the entire ancient world were located in the ancient Greece; remains of many of them are still part of the rich architectural heritage of the country. Greek literature abounds with myths and fables, besides great classic literature that influenced and inspired not only Europe but the world.

All aforementioned facts tell an unparalleled glorious story of Greece.

Besides, Greece is also blessed with stunning natural beauty that includes many beautiful islands and beaches.

Modern Greece, while preserving its traditional charm and natural beauty, has much more to offer. Not surprisingly, Greece is an all-time favorite destination for tourists. The country now wants to expand its tourism sector beyond its traditional tourism. In this issue, read our INTERVIEW OF THE MONTH (page 28) with H.E. MR. PANOS KALOGEROPOULOS, Ambassador of Greece to India, who talked about the immense tourism potential of his country.

And there is another good news for Indians planning to visit Greece. Now applying for the Greek visa in India has become more comfortable. Greece Visa Centre World (GVCW), the organization mandated to operate Greek Visa Application Centres across India, has launched premium lounges at its major GVACs in India. The new lounges have all modern facilities that visa applicants may need at the centres. Besides this, GVACs are now also open on Saturdays for the convenience of visa applicants. For more, read the exclusive interview of Mr. YANNIS–ALEXIS ZEPOS, Regional Manager for South Asia, GVCW on page 14. This issue also carries a feature on wellness trends on page 18.

Enjoy reading!

Srishti Rai Editor

TnH June 2018--final_Layout 1 6/5/2018 12:14 PM Page 4

28 INTERVIEW OF THE MONTH ‘We aim to expand our tourism beyond traditional segments’ 18 SPECIAL FEATURE Emerging wellness trends to watch out for 06 NEWS SCTDA appoints Think Strawberries its India office 10 NEWS VFS Global to facilitate FAN IDs for the 2018 FIFA World Cup

18

12 NEWS India’s millennial business travelers are changing corporate travel 14 INTERVIEW Applying for Greece visa becomes luxurious 16 REPORT INDABA 2018: 'Greatest Indaba of all time'

16

28

21

38

TnH June 2018--final_Layout 1 6/5/2018 12:10 PM Page 5

21 NEWS First ever Taiwan Expo in India concludes successfully 34 BITE CORNER Digging into culinary extravaganza 38 INTERNATIONAL Monaco hosted Formula 1 Grand Prix 47 INTERNATIONAL Sharjah: one of the world's most attractive and family-friendly destinations

34

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 6

NEWS

SCTDA appoints Think Strawberries its India office Think Strawberries has been appointed as the Sales, Marketing, PR & Media Office in India for Sharjah Commerce & Tourism Development Authority (SCTDA) to develop the consumer and trade markets for India. The objective will be to increase length of overnight stays in Sharjah and to promote it as a complete tourism destination in the Middle East.

by TNH DESK

IndiGo continues to lead TRAVELYAARI TEAMS UP WITH HIKE Travelyaari teams up with Hike to provide the messaging platform’s users a seamless bus booking experience.

Ensuring spontaneous travel plans made during chatting sessions do not remain buried in chat boxes anymore, Travelyaari, India’s leading bus booking platform, recently teamed up with the messaging platform Hike to offer its users a seamless bus booking experiences. Post the partnership, Hike users can easily book bus tickets from the platform itself, and use cashbacks or Hike currency to make payments.

With Travelyaari’s vast network spread across various Tier-3 and Tier-4 cities acting as a catalyst, Hike users can now book bus tickets online across 1 lakh plus routes. The association is expected to mutually benefit the platforms.

by TNH DESK

6

TRAVEL AND HOSPITALITY | JUNE 2018

Recorded highest on-time performance of 86.6 per cent amongst all flights operating out of Bangalore, Delhi, Hyderabad and Mumbai, according to DGCA Traffic Report April 2018.

Following the recent increase in IndiGo flight frequencies for business and leisure travelers across the 6E network, - IndiGo continues to record the highest On Time performance of 86.6% in April 2018, as per the Traffic Report released by Directorate General of Civil

Aviation. On Time Performance of the scheduled domestic carriers has been computed for four metros including Bangalore, Delhi, Hyderabad and Mumbai by the regulator.

Expressing his thoughts, Sanjay Kumar, Chief Commercial Officer, IndiGo said, “On-Time performance is core to our business and is one of the three values that IndiGo stands for.

We are happy to record 86.6 per cent OTP for 6E flights.”

by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 7

NEWS

EMIRATES SKYWARDS REVAMPS ITS FAMILY OFFERING Emirates Skywards has revamped its family offering to provide a richer, more rewarding programme called ‘My Family’. Family members can now pool up to 100% of Skywards Miles earned on Emirates flights, allowing them to redeem rewards faster than before.

Each member can pool up to 100% of their miles earned on Emirates flights and the nominated contribution of Miles from each member can be adjusted at any time. Emirates Skywards has a global membership of 20 million and all members are eligible to join ‘My Family’. Each account can have up to 8 family members including a nominated Family Head.

“We’re always working to enhance our offerings

to ensure our members are given greater value, choice and flexibility at every touchpoint across the Emirates Skywards programme. The new enriched ‘My Family’ programme will provide our members with a better, more intuitive customer experience, allowing them to consolidate up to 100% of Skywards Miles.

by TNH DESK

Indore and Bhopal become the cleanest cities of India

RADISSON DEBUTS INTO VIETNAM International upscale brand enters Vietnam on idyllic tropical resort island.

Radisson Hotel Group has continued to expand its footprint in Vietnam with the signing of the country’s first Radisson resort, located on the paradise island of Phu Quoc.

Radisson Phu Quoc is nestled on Truong Beach, on the island’s sunset-facing west coast with its long stretches of powder-soft sand, lapped by warm turquoise seas.

by TNH DESK

It is a proud moment for Madhya Pradesh, as Indore and Bhopal have been ranked first and second position respectively in the category of cleanest cities in India, announced under the ‘Swachh Sarvekshan 2018’ for the 2nd consecutive year. This survey has been conducted in around 4200 cities all over India. The survey aimed at assessing all the municipal cities in the country for their progress on the government’s flagship Swachh Bharat Mission that was announced by Minister of State for Housing and Urban Affairs- Hardeep Singh Puri.

by TNH DESK

TRAVEL AND HOSPITALITY | JUNE 2018

7

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 8

NEWS

Apeejay Surrendra Park Hotels to manage India’s oldest hotel ‘The Denmark Tavern’ in Kolkata Apeejay Surrendra Park Hotels has entered into an agreement with the Government of West Bengal to manage the historic The Denmark Tavern, the oldest hotel in India, in Serampore.

The 232-year-old hotel was established in 1786 in what was then Fredricksnagore. The two-storeyed structure by the Hooghly is the place where the Danes had kept their flagstaff and cannons. The Tavern was a place to meet and stay for traders, clergy and travby TNH DESK ellers exploring Bengal.

HYATT CENTRIC BRAND COMES TO INDIA

Hyatt Centric MG Road Bangalore marks the arrival of Hyatt’s seventh brand in India.

Hyatt Hotels Corporation recently announced the rebranding of Hyatt Bangalore MG Road to the Hyatt Centric brand, marking the brand’s first hotel in India and twenty-third worldwide. Located in prime destinations across world-class cities like New York, Miami, Madrid, Tokyo and Chicago, the Hyatt Centric brand is thoughtfully designed to enable exploration and discovery, and targets millennial-minded travelers who want to be in the middle of the action.

by TNH DESK

AN INTERESTING MONSOON DESTINATION Goa is vibrating with life during rains and the growth in the flow of tourists shoots up during monsoon in Goa. Come monsoon and the 365-day amazing travel destination of Goa bursts into whirlwind of activities with Ayurveda, yoga, monsoon festivals and a delectable range of delicacies making it an ideal eco-tourist holiday point. by TNH DESK

CKGS opens Thai Visa Application Centre in Chennai Cox & Kings Global Services (CKGS), has opened a new Thai Visa Application Centre (VAC) in Chennai last week. The centre located at Wellingdon Estate Building, Portion 1A, 3rd Floor, No.53, Ethiraj Salai Chennai will serve as the Hub VAC for our South India Operations. The Centre will cater to all categories of Visas such as Tourist, Transit, Non-Immigrant, Business, Work, Crew and Medical visa. The new centre in Chennai was inaugurated by Her Excellency Ms. Krongkanit Rakcharoen, the Consul- General, Royal Thai Consulate-General, Chennai on 2nd May, 2018 in presence of the senior CKGS officials.

by TNH DESK

8

TRAVEL AND HOSPITALITY | JUNE 2018

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 9

NEWS

Palladium Hotel Group appoints Blue Square Consultants as India Representative

AirAsia India increases workforce to 2,000 AirAsia India said it has increased its workforce to 2,000, as the no-frills carrier is set to spread its wings overseas from later this year.

Talent recruitment has been one of the key focus areas for the airline since last year, and it will continue to grow to gear up for rapid expansion, AirAsia India said in a statement. The Bengaluru-based airline's former managing director and chief executive officer, Amar Abrol, had earlier said that the carrier was aiming a three-fold rise in headcount by 2020. "AirAsia India is proud to achieve another milestone as its employee headcount reaches the 2,000 mark. The airline increased its headcount significantly in the last one year and will continue to grow to gear up for expansion," it said. AirAsia India, a 51:49 joint venture between the Tata group and Malaysian carrier AirAsia, began its operations in June 2014, and currently flies to 20 domestic destinations, with a fleet of 18 Airbus A320 planes. "The airline has been growing in leaps and bounds. As we continue to grow, talent will be a key quotient for our overall success," said Pawan Setty, head for people and culture, AirAsia India.

by TNH DESK

Palladium Hotel Group has appointed Mumbai-based Blue Square Consultants (BSC) as its representative in India. Palladium Hotel Group is an internationally renowned Spanish Sergio Zertuche hotel chain with 50 Chief Sales & Marketing Officer Palladium Hotel Group diverse properties located across Spain, Mexico, Dominican Republic, Jamaica, Sicily (Italy) and Brazil. As Palladium Hotel Group’s representative in India, Blue Square Consultants will conceptualize, implement and promote PR and sales strategies for three of their Spanish properties in India - Hard Rock Hotel Ibiza, Hard Rock Hotel Tenerife and Ushuaïa Ibiza Beach Hotel in Spain. Ushuaïa Ibiza Beach Hotel is the first of its kind in the world to pioneer the concept of party hotel/ beach club. The hotel has non-stop music and entertainment with DJ performances, fashion shows, live concerts, festivals, pool parties, and product launches with the world’s leading celebrities.

by TNH DESK

IIT Madras joins hands with Airports Authority of India for research on Air Navigation Systems The Indian Institute of Technology, Madras and the Airports Authority of India (AAI) have joined hands to take up collaborative research on air navigation systems.

This would support AAI in addressing aviation infrastructure

and air traffic management challenges for the common good of Indian economy.

A Memorandum of Understanding (MoU) was signed between Prof Ravindra Gettu, Dean (Industrial Consultancy and Sponsored

Research), IIT Madras and Sri A.K. Dutta, Member (Air Navigation Services), AAI, to seal the agreement.

by TNH DESK

TRAVEL AND HOSPITALITY | JUNE 2018

9

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 10

NEWS

VFS Global to facilitate FAN IDs for the 2018 FIFA World Cup FAN ID will also entitle its holder visa free entry to the Russian Federation.

As Russia looks forward to welcoming football enthusiasts for the FIFA World Cup 2018, VFS Global offers extra convenience to football fans by providing access to more than 165 of its Visa Application Centres across the globe as FAN IDs distribution points.

FAN ID is a personalized spectator’s card, which provides fast and convenient access to the stadium for all spectators. Fans have the option of selecting their nearest most convenient Visa Application Centre for delivery of their FAN IDs. In addition, with a FAN

ID foreign spectators can enter Russia visa-free. It also entitles spectators to free travel on special trains connecting the host cities and on public transportation of the host cities on match days. Entry and exit to the Russian Federation with a FAN ID will be possible starting ten days prior and after to the date of the first and last matches of the 2018 FIFA World Cup. Prabuddha Sen, Chief Operating Officer - CIS & Eastern Europe, VFS Global, said, “We are delighted to be working with the Ministry of Foreign Affairs of the Russian Federation and offer our services to facilitate FAN IDs for the upcoming 2018 FIFA World

InterGlobe Hotels commences construction of its new ibis property in Hebbal InterGlobe Hotels announced commencement of construction of another ibis hotel in Bengaluru. The property is being developed in the important suburban location of Hebbal which over the last few years has transformed into a key hotel micro market for the city.

The ibis in Hebbal, will cater to hotel demand generated both from large IT parks such as Manyata Tech Park and Karle Town Centre and will feature 153 rooms and approximately 250 sq. meters of meeting

by TNH DESK space.

10

TRAVEL AND HOSPITALITY | JUNE 2018

Cup. Fans can collect the spectator’s card from our 165 application centres across 72countries worldwide. Vast network of centres, easy accessibility, online tracking, amongst other advantages, will make it much more convenient for visitors, providing them with greater speed and transparency in the process, thereby enhancing their overall World Cup experience.”

by TNH DESK

MATTA embarks upon sales mission in East India MATTA has teamed up with Tourism Malaysia to scout for new tourism markets in India and to push the tourist hotspots of Malaysia.

In a first of a kind, Malaysian Association of Tour and Travel Agents (MATTA) has joined hands with Tourism Malaysia to host Sales Mission for aggressive promotion of Malaysian destinations in the eastern region of India and Bangladesh sometime from March 18 to 24, this year. This comes in the wake of the Malaysian government declaring 2020 as Visit Malaysia. The event was held in Kolkata and Bhubaneswar on March 21 and 23.

Speaking on the sidelines of the event, Ganneesh Ramaa, Executive Council Member, MATTA said, “We are working together to explore new tourism markets in India.” by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 11

NEWS

L-R Wolfgang Will, Senior Director Sales South Asia for Lufthansa Group Airlines and Rajesh Magow, Co-founder & CEO India, MakeMyTrip

Lufthansa Group and MakeMyTrip enhance their partnership

The Direct Connect cooperation between Lufthansa Group and MakeMyTrip gives customers access to innovative and even more competitive flight products.

Wolfgang Will, Senior Director Sales South Asia for Lufthansa Group Airlines and Rajesh Magow, Cofounder & CEO India, MakeMyTrip jointly signed the cooperation. Direct Connect is a distribution functionality that enables partners to use the Lufthansa Group’s API (application programming interface) for a direct access to the airlines’ inventories and rich content. The API software facilitates the travel partner to provide an enhanced customized offer for third parties.

MakeMyTrip will be able to offer Lufthansa Group Airlines’ differentiated travel content to consumers

by TNH DESK with personalized flight products.

Lemon Tree Hotels enters Baddi Opens a stylish and modern hotel in Solan district.

Lemon Tree Hotels announced the opening of its new hotel, Lemon Tree Hotel, Baddi, marking its entry into this industrial town of Himachal Pradesh. Carnation Hotels Private Limited, the hotel management arm of Lemon Tree Hotels, will be managing this midscale hotel. The management agreement was signed

by Rattan Keswani, Deputy Managing Director – Lemon Tree Hotels & Whole Time Director – Carnation Hotels, and M/s Royal Park (Owner). Speaking on the occasion, Rattan Keswani, said, “We are pleased to add Lemon Tree Hotel, Baddi to the growing fleet of hotels and thank the promoters for their trust in us.

This property enhances our portfolio mix and helps us enter the lucrative industrial town of

by TNH DESK Baddi.”

Kerala Tourism targets over 8 Lakh tourist arrivals in Munnar It’s soon to be Neelakurinji season in Kerala’s Munnar and Kerala Tourism expects over 800,000 travellers to visit the picturesque hill station during the July -October 2018 period. It is during these months that the Neelakurinji flowers will blossom after 12 years across the hills of Munnar in Idukki district. Neela in local parlance translates to the colour blue and Kurinji is the local name for the flower.

Neelakurinji commonly found across the Western Ghats, blooms in all its glory unleashing a visual extravaganza once in every 12 years. The decadelong blooming cycle of the flower is what makes it a rare spectacle. Last time, the flower had flourished in 2006. Munnar has the largest concentration of the Strobilanthes out of the 46 varieties found in India. The mass flowering of Neelakurinji will begin in July for

next three months, and will paint the hills blue.

Kerala Tourism has been undertaking several steps to improve the tourism infrastructure in Munnar to accommodate the maximum number

by TNH DESK of vacationers.

TRAVEL AND HOSPITALITY | JUNE 2018

11

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 12

NEWS

India’s millennial business travelers are changing corporate travel Millennial business travelers in India are driving an evolution in corporate travel by demanding both cutting-edge digital support throughout their trips and on-demand advice from human consultants, according to an independent global study commissioned by Travelport, the leading Travel Commerce Platform.

The research, which surveyed 11,000 travelers in 19 countries who took at least one return flight in the last year, revealed that: - Half (47%) of India’s millennial business travelers now count being unable to access booking information across their devices 24/7 as one of their biggest gripes, compared to two fifths (40%) of Gen X2 travelers and one third (35%) baby boomers

- Three fifths (56%) say they get frustrated when companies don’t use data analytics to provide highly personalized travel recommendations based on their past preferences, compared to two fifths of both Gen X (43%) and baby boomer (41%) travelers - Two fifths (43%) say not being able to get expert advice from human consultants during the booking process is a major pain point Millennials escalating thirst for ‘bleisure’ – itineraries combining both business and leisure – is also driving change. Three quarters (72%), for example, now regularly extend their business trips by a few days so they can see local attractions, almost twice as many as baby boomers (44%).

To satisfy their ‘bleisure’ needs,

SHANGRI-LA'S - EROS HOTEL, NEW DELHI PRESENTS ITS NEWLY REFURBISHED GUEST ROOMS Shangri-La’s - Eros Hotel, New Delhi presents the new age luxury in the heart of Delhi, for the modern travellers. With the recent refurbishment, the guestrooms and suites have been accentuated with luxurious amenities and a chic and classy ambience in hues of silver dove grey and muted beige colors for a splendid, relaxing experience. The timeless ar-

12

TRAVEL AND HOSPITALITY | JUNE 2018

chitecture, legendry hospitality, award-winning cuisine and signature spa treatments combine to offer the world-class Shangri-La experience.

by TNH DESK

Sandeep Dwivedi Chief Operating Officer, InterGlobe Technology Quotient

most of India’s millennial business travelers are now doing their own research before finalizing their travel plans. Among the most common tools used to build their perfect itinerary are review sites (used by 95%) and general travel advice sites (used by 92%).

by TNH DESK

Ginger forays into Jhansi Ginger is pleased to announce the signing of a new hotel in Jhansi, Uttar Pradesh. This will be Ginger’s first hotel in Jhansi.

Jhansi was selected among 98 cities for the smart city initiative

by Government of India. The Ginger portfolio has 45 operating hotels and 8 hotels in the pipeline.

by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 13

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 14

INTERVIEW

APPLYING FOR GREECE VISA BECOMES LUXURIOUS

GVCW launches premium lounges at its key Greece Visa Application Centres in India to make experiences of visa applicants more comfortable and welcoming. v B PREM KUMAR Y

I

n an another major step towards improving facilities for Greek visa applicants, Global Visa Center World (GVCW) has launched Premium Lounges at its all major Greece Visa Application Centres across India. The new Premium Lounges have all modern facilities that visa applicants may need while doing their paper work and waiting for their turn to submit the documents. GVACs across India were launched in January this year.

Speaking to TnH after inaugurating the Premium Lounge in Delhi, Mr. YANNIS – ALEXIS ZEPOS, Regional Manager For South Asia, GVCW said, "We de-

14

TRAVEL AND HOSPITALITY | JUNE 2018

cided that we need a better and a larger premium lounge with more space and amenities for our customers visiting the centre to apply for a Greece visa, as they

have to do paperwork and wait for their turn to submit their visa applications. We are very pleased that today we have introduced these lounges."

Zepos assertively said that when visa applicants will come here to apply for visa, they will enjoy their visit at this lounge.

"This lounge is designed for those who desire more comfort at our visa application centre when they come to apply for a visa. The beautiful premium lounge will also help promote travel to Greece," said the former Greek Ambassador.

The new premium lounges have facilities such as a pleasant ambience to relax and fill their forms, priority in providing their biometrics, a wide range of complementary chilled soft drinks, tea and coffee. as also the undivided attention of polite staff attending to you. At present, besides Delhi, Greece Visa Application Centres in Mumbai, Kolkata and Banglore have premium lounges.

Greece has emerged as a yearround destination due to its beautiful weather throughout the year, besides its rich history and cul-

TnH June 2018--final_Layout 1 6/4/2018 9:40 PM Page 15

INTERVIEW

ture. "I wish to emphasize that Greece is a year-round destination for Indians. We have lovely winter that is warmer and pleasant unlike what the rest of Europe has. You can spend your time in Athens, the capital of the country and beyond to explore antiquities, plethora of archaeological and anthropological sites and museums, besides enjoying sumptuous food and lively nightlife. Summer is an equally great time to visit Greece. In Summer, you can have options to enjoy the sunshine, the sea, its islands, local cuisine, nightlife, etc, besides many other amazing things. Because not all Indians have same have same taste, (like some are very fond of sunshine, while others are not), they can travel to Greece in different seasons . Athens is also famous for its shopping options at highly affordable prices ," said Zepos.

Since the launch of Greece Visa Centre, Delhi in January this year, the number of Indian visitors to Greece has dramatically

increased. "I understand from our embassy and consulate in Delhi and from our GVACs here that the number of Indians travelling to Greece is growing steadily. Since we opened our office in January this year, the number of Indians travelling to Greece has increased by 60-65% which is a phenomenal boost," said Zepos. He added that "Today Indians are more interested in Greece than before. We are leveraging different media platforms to create awareness about modern Greece in India.

Indians know very well about ancient Greece since their childhood, but now i think it is high time they should also know the contemporary Greece. Travel to Greece will offer them a great opportunity to experience both ancient and modern Greece."

Zepos admitted that the number of Indians travelling to Greece is still very low, and in order to increase this number, Indians need to make Greece one of their preferred destinations. "As

you know Greece and India have always been friendly from eons.

We need to enhance this friendship by knowing each-other well in modern times, and the best way to do this is travelling. So we request Indians to travel to Greece in large numbers to discover a world full of pleasant surprises," said Zepos.

Greece is now also focusing on tourism segments other than leisure, such as meeting, conferences, wedding, etc. "We would definitely like to promote other aspects of tourism besides culture and leisure. As we have not been very focused on the business dimension of relations in past, nonleisure facets of tourism from India has not been very good.

But now as business to business contacts between the countries improve, business travel will also improve. Therefore, we are pushing for every aspect of tourism," said the ex-ambassador.

Considering the growing interest of Indians in Greece and the convenience of the visa applicants, GVCW has started opening its visa application centers across India on Saturdays as well. "We found that there are enough people who would prefer to come to our centers on Saturdays to submit their visa applications as they are too busy on weekdays to come to the VAC to apply for a visa," said Zepos, "Therefore, we decided that we should keep our centres open on Saturdays as well for those who could not submit documents from Monday to Friday. We are now open on Saturdays and getting a great response."

TRAVEL AND HOSPITALITY | JUNE 2018

15

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 16

REPORT

INDABA 2018 'GREATEST INDABA OF ALL TIME'

Held from 8th to10th May in Durban, Indaba 2018 attracted a record number of exhibitors and buyers. South Africa's Tourism Minister called Indaba 2018 as the 'greatest Indaba of all time'. v B PREM KUMAR Y

he biggest travel trade show of Africa, Africa’s Travel Indaba was a big success this year.

A record number of exhibitors and buyers besides a large number of media persons from across the world participated in the show. This year the theme of Indaba was 'Africa's Stories, Your Success'. Organized by South African Tourism, Africa's Travel Indaba, previously known as Indaba, was held from 8th May to 10th May 2018 in Durban at the Durban Inkosi Albert Luthuli Convention Centre. Indaba is Africa's largest annual travel trade show organized by South African Tourism with an aim to promote tourism in Africa, a continent of hidden gems and stunning diversity.

On 8th May 2018, Derek Hanekom, Tourism Minister of South Africa formally marked the start of the trade floor at Africa’s Travel Indaba in Durban by way of ringing the bell. Welcoming exhibitors, buyers and people

T

16

TRAVEL AND HOSPITALITY | JUNE 2018

Derek Hanekom Tourism Minister of South Africa (R)

from media at the show, the minister said that ringing the bell not only signals the start of trading at the Indaba, and but it also symbolizes that the continent is open for tourism business. A day be-

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 17

REPORT

fore on 7th May, the 'Business Opportunity Networking Day' (BONDay) was held, providing delegates an opportunity for networking and learning the new industry trends.

Africa's share in international tourism is still very low. Last year 62 million international tourists visited Africa, which is 5% of total global tourist arrivals.

“Africa’s share of the global tourism pie has not yet reached its potential, so, buyers, you are ahead of the curve and I have no doubt that you will reap rich rewards from your buying decisions in the next days. And, sellers from all over the continent, we know that increased demand is the engine for growth of the tourism economy in our different countries,” the Minister said. He informed that South Africa’s President Ramaphosa has identified tourism as one of three priority sectors. He quoted the president as saying, “we will enhance support for destination marketing in key tourism markets and take further measures to reduce regulatory barriers and develop emerging tourism

businesses.”

This year a record number of exhibitors and buyers participated in Indaba. 1747 buyers (200 more than 2017) participated in the Indaba 2018 from countries all over the world. The buyers experienced the spirit and soul of Africa and immersed themselves in the culture and traditions of no less than 22 exhibiting African countries.

The number of exhibitors at the show was 1120; 228 of them were the first timers. The trade show was attended by around 7,000 participants including exhibitors, buyers, government officials, media persons and others.

South Africa's tourism minister said that sellers were present there to capture the interest of buyers with their unique products

allowing tourism to double, treble and quadruple its contribution to economic growth and job creation. The sellers met ‘qualified buyers who were really interested in selling Africa.’ The buyers had access to the biggest variety of products on the continent, from the hidden gems in South Africa to luxury experiences across Africa.

The minister requested the media to write the story of how tourism is changing Africa and benefitting its people. Over the years, Indaba has established itself as one of the world’s leading travel trade show, attracting thousands of delegates from all over the world. Indaba 2018 was preceded and followed by Fam trips for hosted buyers and media persons.

TRAVEL AND HOSPITALITY | JUNE 2018

17

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 18

SPECIAL FEATURE

EMERGING WELLNESS TRENDS TO WATCH OUT FOR It would be an understatement to state that the beauty and wellness industry in India is booming. India is the second largest consumer market in the world. According to reports, the industry is said to be growing twice as fast as markets in the United States and Europe, and is set to hit a whopping 1.4 trillion rupees by 2020. Further, the wellness and preventive healthcare sector as a whole is expected to nearly double by the same year.

v B NEHA KIRPAL Y

ue to these reasons, the Indian government has set up a dedicated Department of Ayurveda, Yoga and Naturopathy, Unani, Siddha and Homoeopathy (AYUSH) with the aim of providing impetus to these ancient healthcare systems with a targeted thrust. 100% Foreign Direct Investment (FDI) is permitted in the AYUSH sector. The government is also launching a number of other programmes to promote the wellness industry in India.

The Make in India initiative is pushing the wellness as well as other industries much far ahead so as to bring much more investments and opportunities to the country.

The global health and wellness market is often cited as the “next trillion dollar industry”. The repercussions of this on tourism are paramount. India has over 8,000 medicinal plants found in

D

18

TRAVEL AND HOSPITALITY | JUNE 2018

the Himalayan region—around its coastline, deserts and rainforest eco-system. India is also home to several traditional health practices like yoga, Ayurveda as well as many other alternative medicines. More than 32 million people practice yoga in the US alone.

The demand for yoga across the world is growing exponentially— and India is the land of its origin.

Some of the biggest trends in wellness tourism to watch out for include the following: Wellness destination: Destination management companies will use their extensive local knowledge, expertise and resources to ensure the locations they represent give the impression of a being the ideal wellness destination in the eyes of this market.

Taglines that tempt travellers to “trek through nature at sunrise”, “visit village artisans”, “meditate in a treehouse” and “move to

ocean cliffs for hours of treatments” are being used. For instance, at the Six Senses Bhutan, guests will journey across five lodges and have various experiences at each destination—from design to food to spa/wellness.

Preventive health holidays: As people become increasingly aware of how unhealthy habits and lifestyle can significantly increase the risks of illness, including heart disease, diabetes and cancer, there has been an increase in preventative health holidays to keep one’s well-being in check.

Medi-spas, involving check-ups, spa therapies and counseling, will likely increase in popularity.

Crystal and energy healing, reiki

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 19

SPECIAL FEATURE

humanitarian efforts with a focus on community, environmental preservation and self-sustainability.

and light therapy will be the order of the day.

Architectural wellness: This focuses on providing spaces not just physically beautiful but also comfortable, functional and sustainable. Hotels, airports and other travel spaces are increasingly designed and constructed with materials addressing the physical and mental health of those inside. Singapore Changi Airport, for example, houses more than 500,000 plants, and resorts like Aro Ha in New Zealand and Canyon Ranch in Tucson incorporate calming aesthetics into their wellness offerings.

cal and psychological benefits of exercise. Hotels and resorts will increasingly offer classes and private instruction combining physical and psychological exercises.

Mindful movement: With mindfulness as the major buzzword in the wellness world over the last few years, this year is the year of ‘mindful movement’.

With increased awareness of the connection between the mind and body, a shift towards mindful exercise is occurring, bringing attention and focus to one’s workout, while reaping the physi-

Community wellness: By utilizing locally made commodities, supporting local farmers by procuring home-grown harvests and arranging community exercises to nearby villages, schools or orphanages, travel companies will focus more and more on the overall wellbeing of communities around the world. The rise of ecotourism will complement these

Happy retreats: Wellness vacations begin with a postural assessment and then prescribe suitable therapies like aromatherapy, recovery, de-stress, reflexology, Vedic spice or invigorating massage and yogic kriyas. Personal trainers help with personal yoga sessions. Activities like morning hikes, beach yoga and meditation will work their way onto more and more itineraries. Further, there is TRX, stretching sessions, spinning, dance, laughter therapy, pranayama, meditation and more to do some mind, body and soulsearching.

Break-up breaks: More and more people are planning wellness holidays following the breakdown of a relationship. The stress and anxiety caused by major life changes, such as divorce, lead many individuals on a solo wellness trip in order to tap

TRAVEL AND HOSPITALITY | JUNE 2018

19

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 20

SPECIAL FEATURE

“

Quirky food offerings (menus that suit one’s mood, allergies and blood group), fitness accessories or innovative amenities that aim to help guests stay fit are vogue

into the transformative power of travel. Retreats are responding to this growing trend, with an array of emotional healing therapies, stress management and life coaching services.

Wellness specialties: Quirky food offerings (menus that suit one’s mood, allergies and blood group), fitness accessories or innovative amenities that aim to help guests stay fit even when on a business trip or on vacation are in vogue. Further, hotels will provide a variety of unique spa offerings and spa-inspired bathrooms with rain showers to ensure their guests feel rejuvenated.

Art and creativity: As creative pursuits are key to mental wellness, there will be more emphasis on programming that encourages people to embrace their creative side—whether that is dancing, drawing, writing or learning. Initiatives such as complimentary in-room colouring books found at hotels or nights of painting under

20

TRAVEL AND HOSPITALITY | JUNE 2018

incorporated by more and more spa and wellness facilities.

the stars offered at retreats will be given greater prominence at wellness destinations.

Infrared saunas: Infrared light detoxifies one's body of environmental toxins seven times more than a traditional sauna in 45 minutes. The temperature in these saunas ranges from 120 to 140 degrees. The unique heating system provides immense health benefits and soothes the muscular-skeletal system properly. It not only aids in detoxification but also provides deep relaxation.

The treatment is expected to be

Audiovisual wellness: While some spas are turning to silence, others are using sound waves to induce wellness states with a rising popularity of “sound baths” and other vibrational treatments using gongs and singing bowls.

Certain patterns of music are found to induce more relaxing or mindful brainwave patterns. Visual patterns can also help transport us to new states by using natural imagery, sacred geometry and fractal patterns.

Silence: As digital noise and connectivity reaches an all-time high, there is increased focus on silence, mindfulness and nature.

From new ‘silent spa’ models to silent zones at restaurants, gyms and even airports, some of the scarcest luxuries of the modern age are space, silence, and time for contemplation.

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 21

NEWS

First ever Taiwan Expo in India concludes successfully v B ARCHANA SHARMA Y

The first ever ‘Taiwan Expo 2018’ held from 17th May- 19th May at Pragati Maidan, New Delhi took the country’s business community by storm. Taiwan Tourism Bureau also participated in this exhibition to promote the country as an ideal destination for travel. At the launch of the event, Chung-Kwang Tien, Representative of the Taipei Economic and Cultural Center (TECC) in India said, “On behalf of my government of Taiwan, I am very excited and delighted to participate in the inaugural section of the first ever Taiwan Expo being held in New Delhi. The exhibition has over 130 companies from Taiwan which include a mix of companies related to smart application technology, green energy, med-

ical, electrical, health, education and tourism. I would like to take this opportunity to thank each and every participant from Taiwan for their efforts to bring the two countries together.”

The exhibition had eight themed pavilions - Meet Taiwan,

Taiwan EV Alliance, Taiwan Food Processing Machinery, Taiwan Green Products, Taiwan Healthcare, Taiwan Tourism, Taiwan Excellence and Taiwan Smart City. The exhibit areas included agriculture & food, EV, Auto parts & Fasteners, Home Products, ICT & Green Products, Mandarin education & business services, Medical Devices, Health & personal care, Sports & Outdoor and Textiles.

The event was attended ChungKwang Tien, Representative of the Taipei Economic and Cultural Center (TECC) in India and other respected delegates & dignitaries of India and Taiwan.

TRAVEL AND HOSPITALITY | JUNE 2018

21

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 22

NEWS

ATLANTIS THE PALM LAUNCHES A WEDDING LOUNGE Atlantis makes it even easier to plan a wedding at one of the most popular venues for Indian guests Atlantis, The Palm will continue to enhance its renowned credentials as a world-class wedding destination with the launch of the resort’s exclusive Wedding Lounge. Home to a leading team of experts versed in the important traditions and culinary expectations of Indian nationals, the lounge will provide the ultimate haven for couples to create their dream wedby TNH DESK ding.

Alila Diwa Goa takes eco-friendly measures to reduce carbon footprint

Alila Hotels & Resorts creates experiences for intimate cultural interactions for guests with the people, cultures and natural beauty of each destination, at the same time, show dedication to being responsible members of the host communities and treading lightly on the environment.

Alila Diwa Goa as the first Alila in India takes pride in supporting sustainable tourism and reducing carbon footprint by the use of biodegradable material.

by TNH DESK

PHI TA KHON FESTIVAL 2018 TO BE HELD IN JUNE Every year, Dan Sai district in Loei province in Thailand’s Northeastern Region, or Isan, stages a colourful event known as ‘Bun Luang’ or ‘Bun Pawat’ and the famous Phi Ta Khon Festival.

This is a unique celebration of the province and the colourful processions and masked villagers ensure that a large number of visitors come to the little village to enjoy the three-day fun. This year, the Bun Luang and Phi Ta Khon Festival will take place from 16-18 June.

The most recognised feature of the Phi Ta Khon, or Ghost festival, is the colourful parade of locals who dance and strike poses

22

TRAVEL AND HOSPITALITY | JUNE 2018

while wearing huge masks creatively made from carved coconut-tree trunks, topped with wicker sticky-rice steamers that make them appear taller and more grotesque. It is thought the event has its origins in a fertility festival but these days it’s part of

a two-day merit-making event. It is one of the most popular festivals of Isan alongside other events, such as, the Bun Bang Fai rocket festival.

As well as the unique masked parade through the town, there are other activities including several traditional rituals and Buddhist ceremonies relating to this festival at Wat Phon Chai temple, such as, a recitation of the thirteen sermons of Phra Vessandorn – about a previous life of the Lord Buddha. In addition, there will be several contests including a Phi Ta Khon mask dance competition, special markets selling food and local handicrafts.by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 23

INTERNATIONAL

Emaar offers outstanding summer stays choices this summer

HH Sheikh Ahmed bin Saeed

Emirates Group announces 2017-18 profit results The Emirates Group announced its 30th consecutive year of profit and steady business expansion. In its 2017-18 Annual Report, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion) for the financial year ended 31 March 2018, up 67% from last year. The Group’s revenue reached AED 102.4 billion (US$ 27.9.billion), an increase of 8% over last year’s results, and the Group’s cash balance increased by 33% to AED 25.4 billion (US$ 6.9 billion) supported by the bond issued in March and strong sales due to the early Easter holidays at the end of March. In line with the overall profit, the Group declared a dividend of AED 2.0 billion (US$ 545 million) to the Investment Corporation of Dubai. His Highness (H.H.) Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said, “Business conditions in 2017-18, while improved, remained tough. We saw ongoing political instability, currency volatility

by TNH DESK and devaluations in Africa.”

Downtown Dubai by Emaar

Emaar Hospitality Group is offering unrivalled hospitality experiences this summer with highly competitive rates specially tailored for the season at its three distinctive hotel brands until September 30, 2018. Guests are invited to beat the heat and enjoy the perfect blend of entertainment, relaxation and dining experiences across Dubai. The special summer rates can be availed through rewarding hotel

stays at Emaar Hospitality Group’s premium luxury brand Address Hotels + Resorts, upscale lifestyle Vida Hotels and Resorts, and contemporary midscale Rove Hotels. At both Address Hotels + Resorts and Vida Hotels and Resorts, guests can stay one night for free, for every two nights booked.

Awe-inspiring participating hotels include Address Boulevard attached to The

by TNH DESK Dubai Mall.

DCT Abu Dhabi concludes successful participation at ATM 2018 The participation of the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) at Arabian Travel Market (ATM) 2018 concluded after four successful days showcasing distinct business growth, increased tourist arrivals and significant new partnership deals.

by TNH DESK

TRAVEL AND HOSPITALITY | JUNE 2018

23

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 24

INTERNATIONAL

Mandarin Oriental announces New Hotel in Ho Chi Minh City Mandarin Oriental Hotel Group has announced that it will manage a new hotel in Ho Chi Minh City in Vietnam, scheduled to open in 2020. The property, which will be called Mandarin Oriental, Saigon, will form part of Union Square Saigon, a commercial building in the heart of the city that is currently under renovation. The hotel will be situated on the upper floors of this mixed-use complex, which will also house a variety of international luxury retail outlets. The project owner is Union Square Company Limited.

Mandarin Oriental, Saigon will comprise 227 guestrooms and suites, six restaurants and bars, a range of meeting and banqueting

spaces, a fitness centre, a Spa at Mandarin Oriental and an outdoor swimming pool.

“Ho Chi Minh City is the leading commercial hub in Vietnam and at the heart of the country’s rapidly growing economy. We are delighted to be opening a hotel in such a prime location in the city.”

by TNH DESK

Rove Hotels signs agreement with Al Hamra for 250room Rove Manar Mall hotel Rove Hotels has strengthened its operations in Ras Al Khaimah, with a management agreement to operate the Rove Manar Mall, directly linked to one of the most popular retail and leisure destinations in the emirate. A joint venture between Emaar Properties and Meraas, Rove Hotels signed the agreement with Al Hamra, the developer of Manar Mall and Ras Al Khaimah’s (RAK) largest real estate developer and investment company, for

by TNH DESK the 250-room hotel.

One&Only Dubai welcomes guests to celebrate Ramadan This Ramadan, guests and visitors alike can experience the very best of Arabian hospitality at One&Only resorts in Dubai. One&Only Royal Mirage, the chic and buzzing beach resort overlooking Palm Island Bay in the heart of new Dubai, offering guests a blend of fantasy and Arabian tradition, comprising of three distinctive properties along one kilometre of private beach and within 65 acres of landscaped gardens. A short boat-ride away from One&Only Royal Mirage, One&Only The Palm, a boutique resort perched on the tip of The Palm’s Crescent, feels

24

TRAVEL AND HOSPITALITY | JUNE 2018

like a hideaway in a city that never sleeps.

Throughout the Holy month of Ramadan, One&Only Royal Mirage will welcome guests at the renowned Ramadan Majlis at Arabian Court, the Ramadan Café Courtyard at The Palace, as well as serving both Iftar and Suhoor at the atmospheric Moroccan restaurant Tagine. At One&Only The Palm, guests can enjoy Iftar at ZEST, the resort’s central restaurant run by Michelin-starred Chef Yannick Alléno.

by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 25

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 26

NEWS

Israel bullish on Agritourism boom in the country Government officials, Ministers and 3000 agriculturalists from India visit Agritech, 2018 in Israel Tapping on the success story of great advancements achieved by Israel in the agricultural sector over the years, Israel Ministry of Hassan Madah Director Israel Ministry of Tourism, Tourism is now bullish on India and Philippines the growth of Agritourism in the country. Israel is hosting the 20th edition of Agritech Israel 2018, one of the world’s most important exhibitions in the field of agricultural technologies, innovations and food processing. From May 8 to 10, the exposition is held at the Israel Trade Fairs and Convention Center in Tel Aviv and is attended by the Minister of State for Agriculture from the Government of India. Government officials, including representatives from the states of Maharashtra, Punjab, Haryana and Gujarat are also present at Agritech Israel 2018.

Moreover, around 3000 travellers belonging to industries like Dairy, Irrigation, Organic Farming, Natural Fertilizers/ Pesticides and Water Harvesting are in atby TNH DESK tendance from India.

Alila Hotels & Resorts expands into Kuala Lumpur Opened on 17 May 2018, Alila Bangsar is elevated above the hustle and bustle of Kuala Lumpur’s most vibrant and cosmopolitan district.

The hotel, which is the group’s first property in Malaysia, is a modern, urban retreat that combines a haven for relaxation with a lively city vibe and world-class restaurant and bars.

Occupying the top floors of a mixed-use development known as The Establishment, Alila Bangsar celebrates Alila Hotel & Resorts signature charms and is set to be an instant destination for local urbanites and international travelers alike. Meticulously designed by internationally renowned duo Lyndon Neri & Rossana Hu, the hotels 143 gueby TNH DESK strooms balance privacy.

Mandarin Oriental announces a new project in Muscat Mandarin Oriental Hotel Group has announced that it will manage a new resort and branded residences in Muscat, the capital of Oman, which is expected to open in 2021.

Mandarin Oriental, Muscat will feature 150 guestrooms and suites, five restaurants and bars, a Spa at Mandarin Oriental and an outdoor swimming pool. A variety of ban-

26

TRAVEL AND HOSPITALITY | JUNE 2018

queting and meeting spaces will accommodate social and business events.

The Group will also manage 155 Residences at Mandarin Oriental, which will feature some of the most select private apartments in the capital ranging from 75 to 260 square metres.

The property will be located on the beach in a prime city location

and the low-rise architectural design will take full advantage of the views over the Arabian sea. The developer is Eagle Hills Muscat, a private real estate investment and development company.

by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:50 PM Page 27

NEWS

Stuba officially launched by roomsXML and getabed After announcing the merger of their businesses earlier this month, it was revealed that the combined group will be branded as Stuba.

Stuba made its first official appearance at the Arabian Travel Market held in Dubai last week.

The stand and the smiles were all lit up during the 4 days of the show. It was a truly successful debut as the Stuba stand looked busy throughout.

Ruchir Bang, CEO of Stuba, said, “Finally Stuba is a reality! I am very happy to be representing this brand, which though new, it carries incredible amount of heritage and reputation from the two businesses from which it is born. I am also relieved that the brand was positively

received during the ATM by our clients and suppliers alike and it was so nice to see teams from both roomsXML and getabed already working harmoniously together under Stuba.”

Over the course of 2018, the Stuba brand will be introduced across the markets in which the group operates with the aim to make it the flagship brand of the company.

by TNH DESK

TIRUN offers all-inclusive

‘Fly - Cruise’

packages to Hong Kong Packages available during the holiday season in May-June and extend until August 2018.

From the primitive beauty of the coasts of Nha Trang, Vietnam to the tranquility of Okinawa, Japan, exotic oriental destinations are just a cruise away as TIRUN, the exclusive India representative of Royal Caribbean International, now extends its allinclusive fly-cruise holiday packages to Indian guests travelling to Hong Kong.

Royal Caribbean International in association with Hong Kong Tourism

Abdullah Al Abdooli Al Marjan Island & Olivier Harnisch, Emaar Hospitality Group

Board and Cathay Pacific Airways, recently announced fly-cruise packages from Hong Kong to exciting ports in the SouthEast Asian region. For the first time, these cruises will commence during the Indian holiday season in May and June, extending until August 2018.

by TNH DESK

Rove Hotels expands presence to Ras Al Khaimah Rove Hotels, the contemporary mid scale hotel brand and a joint venture between Emaar Properties and Meraas, announced its expansion to Ras Al Khaimah, with the first Rove hotel in the emirate in Al Marjan Island.

A spectacular four-island development, Al Marjan Island is at the heart of Ras Al Khaimah’s transformational growth. Extending 4.5 kilometres into the sea and covering an

by TNH DESK area of 2.7 square kilometers.

TRAVEL AND HOSPITALITY | JUNE 2018

27

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 28

INTERVIEW OF THE MONTH

‘We aim to expand our tourism beyond traditional segments’

H.E. MR. PANOS KALOGEROPOULOS Ambassador of Greece to India

28

TRAVEL AND HOSPITALITY | JUNE 2018

Greece, officially known as the Hellenic Republic and an all-time favorite tourist destination in Europe, remains a popular destination among globetrotters. A yearround destination for holidaymakers, this beautiful country is visited by millions of tourists every year. The number of visitors to Greece continues to rise, with the country receiving around 27 million foreign visitors annually. The beautiful country, considered as the cradle of Western civilization, wants to expand its tourism going beyond traditional tourism products such as classic tourism, sightseeing, beaches, and promoting segments like medical tourism, religious tourism, cruise tourism, sports tourism, etc. In an exclusive interview with , H.E. MR. PANOS KALOGEROPOULOS, Ambassador of Greece to India talked about the immense tourism potential of his country and related issues.

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 29

INTERVIEW OF THE MONTH

Syros, near Mykonos

v B ARCHANA SHARMA Y

Kindly tell us how tourism in Greece is growing? What are the new initiatives to promote tourism?

The number of tourist arrivals in Greece is rising continuously. Last year, we received around 27 million visitors. Tourism is becoming a very dynamic industry in Greece. We want to expand tourism not only in traditional segments like classic tourism, sightseeing, beaches but also in other kinds of tourism such as Medical Tourism, Religious Tourism, Cruise/ Sea Cruise Tourism and Sports Tourism. Just to give an example: Greece has so many steep rocks and slopes which is a kind of challenge for young climbers!

Q

Meteora

Stoa of Attalos Athens

As far as the new initiatives are concerned, Greece is a free market economy and the government encourages all private initiatives for improving infrastructure. Greece is a year round destination. It has sights not only related to antiquity but also of medieval and contemporary times. Therefore, we want to add elements to compose a multifaceted picture of Greece that makes a visitor fall in love with our country.

What is the current number of foreign tourists visiting Greece? How many are Indians?

As I mentioned earlier, Greece was chosen as a destination by around 27 million tourists in 2017. According to records, the total number of tourist visas issued last year by the Embassy of Greece in Delhi was 28,000. But as you know, many Indian citizens travel abroad on a ‘Schengen Visa’ from another Country members of the Schengen Visa and can visit Greece multiple times through this visa. For Indians, the trend is very much rising these days. If 28,000 visas were issued last year then the first four and a half months of 2018 shows that we have issued 16,400 visas, registering around 50% increase. We hope that the number will further increase soon.

Q

TRAVEL AND HOSPITALITY | JUNE 2018

29

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 30

INTERVIEW OF THE MONTH

What are the key source markets for tourism in Greece? How important is Indian market for tourism sector in Greece?

Mostly, the traditional big source markets for Greek tourism are Britain, Germany, France and Russia with each of them accounting to around 1.5 million visitors. The next is the Arabian market which is a rapidly growing in terms of numbers. Some of the other key source markets are Turkey, Israel, Italy, Netherlands and the United States. In case of Indian market, as I mentioned earlier, the number of visitors is growing and I hope that with this trend, more Indians will come to enjoy the beauty and hospitality of Greece.

Q

What are the main reasons for Greece being a popular tourist destination across the world including India?

Greece has a unique geology with various factors including scenic landscapes, unique beaches and beautiful Islands. Then, the country has an absolutely wonderful climate which is moderate and temperate and remains pleasant throughout the year. The lights of Greece have a particular quality that cannot be found elsewhere. Additionally, what makes it a popular destination is its rich cultural heritage. In fact,

Greece has given many things to the world civilization, such as theatre, poetry, democracy and philosophy. Therefore, people want to come and see what they had read in their education and to explore mythical and legendary places like Olympia and Athens.

Another equally important thing to experience here is the warmth and hospitality of the people.

When you are in Greece, you feel that you are amongst friends. As a matter of fact, there is a word in Greek language ‘Xenos’ which means foreign/stranger and guest. It simply means that once you come to Greece you become our guest. The Greek word of hospitality is ‘Philoxenia’ which literally translated means 'friendliness to the stranger' and this is a special quality of hospitality that you will find only in Greece!

What is the visa process for Indians?

The standard visa application process applies to all kinds of visitors. One can apply for visa through our new visa partner, GVCW. Through them, all required and genuine documents supporting their visa applications come to us and go through the process of scrutiny. 48 hours (during low season) and 3-4 days (during high season) is the standard time we take for visa processing. However, I need to add here that Greece is also a party to the Schengen Agreement. It could take just a bit longer time to process visa applications in the peak season.

Q

Q

30

TRAVEL AND HOSPITALITY | JUNE 2018

Rhodes

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 31

INTERVIEW OF THE MONTH

How is the air connectivity between India and Greece?

As of now there is no direct link between the two countries but we hope that it will be established soon, even if it’s a seasonal arrangement.

While discussing this idea with the relevant companies, I got the impression that Indian tourists don’t mind taking a longer route with stopover at another country. It is only the business travelers who want to travel directly. I hope that the rise in flow of tourists will make airline companies to consider this positively and establish a direct air link for the benefit of travellers.

Q

Athens

Tell us about the cultural relations between the two countries? How important are these relations for tourism?

It might take another interview to speak about the immense cultural relations between India and Greece (he smiles). Well, I don’t know about any other European nation that has more and deeper ancient cultural relations with India. I also think that Greeks have a genuine and keen interest in the cultural connection between our Countries. We have deep appreciation for the fact that India also has an ancient civilization.

Q

Knossos, Crete

Historically, the first link established between the two countries was Alexander’s expedition to India. But, strategically it continued throughout the centuries. There is also a deep appreciation in Greece for the Indian culture, its richness and originality. Recently, there was a scientific congress held here about the father of Greek Indology, ‘Demetrios Galanos’, who was the earliest recorded Greek Indologist. His translations of Sanskrit texts into Greek made knowledge of the philosophical and religious ideas of India available to many Westerners.

He spent 47 years in India, where he translated many Hindu sacred texts into Greek and compiled a Sanskrit-English-Greek dictionary of over 9000 words.

There are two Orthodox churches in Kolkata which are visited by Greeks living there and other Christians of Orthodox lineage. Also, as independent countries post 1947, India and Greece share a set of values and want to uphold UN principles based on the current world order. We both respect the international law with no use of force or threats. Both the countries are thriving democracies that respect the freedom of speech and expression, and freedom for their citizens to pursue their happiness.

TRAVEL AND HOSPITALITY | JUNE 2018

31

TnH June 2018--final_Layout 1 6/4/2018 9:49 PM Page 32

NEWS

Rishi Puri Vice President, Lords Hotels & Resorts

MATATO hosts Maldivian night P R Bansal COO, Lords Hotels & Resorts

Lords Hotels & Resorts to launch its fifth property in Nepal Lords Hotels & Resorts has announced plans of launching its fifth hotel in Nepal. To be introduced as Kalptaru Lords Inn in the sub -metropolitan city of Nepalgunj, the hotel will cater to the ever growing tourist footfall in the region. The seven storied premium property has seventy-seven rooms including five premium suites and one presidential suite. An existing hotel property, it will commence operations under the Lords Hotels & Resorts brand by the end of May 2018. Located only 6 km away from the airport, the hotel is well connected to the many places of interest in the region and will offer full services and amenities at budget friendly tarby TNH DESK iffs for the exploring tourist.

in Mumbai

A destination showcase for Maldives is hosted in Mumbai, India, on 11th May 2018, branded as Maldivian Night, organized by Maldives Association of Travel Agents and Tour Operators (MATATO). More than 200 travel professionals from the two countries attended this exclusive event, hosted at the Four Seasons, Mumbai.

Maldivian Night was presented in part as a business networking event, where Maldivian hoteliers and Travel agents had the opportunity to meet with more than 150 prominent travel agents and tour operators from India. 08 Maldivian companies took part in the business networking. ÂŹThe event was concluded with an entertainment evening, to promote and feature Maldives Travel Awards. ÂŹis event was joined Indian media by representatives from International travel brands based in Mumbai. Organized as part of destination marketing efforts by MATATO, this event marks the 03rd Travel Trade event lead by MATATO in India in 2018

by TNH DESK alone.

On the path of exploring the potential of amazing beaches Beaches form the lifeline of Puducherry Tourism and the bygone French colony presents a delightful blend of Tamil and French culture.

There are a host of beach destinations in India that are hot-selling points for tourists but the erstwhile French colony of India has some unexplored, amazing beaches that will truly blow away

32

TRAVEL AND HOSPITALITY | JUNE 2018

tourists. Puducherry Tourism is trailing on the path of unravelling the potential of beaches and focusing on developing these beaches.

R Mounissamy, Director, Tourism Department, Government of Puducherry, informed, “Travellers on a trip to Puducherry are in quest for fascinating beaches and beach-related activities. The beaches at Dubrayapet, Arkan-

medu, Cheena Veerampattinam, Chunnambar, Manapet, Kalapet, Nalavadu and Narambai have been proposed for development into

by TNH DESK tourist destinations.

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 33

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 34

Bite Corner

Seasonal tastes, day seating

Sor

Seasonal tastes buffet

Chi

Doi murgi

DIGGING INTO CULINARY EXTRAVAGANZA v B SWAATI CHAUDHURY

I Y

for the second time since I would not only get a nterested to go on a gastronomic adplethora of options to savour my taste buds with venture and satiate your taste buds in the widest array of healthy, tantalizing treats but the vicinity of Netaji Subhas Chanalso to gape at the interiors of the highest dra Bose International Airrestaurant in the city. The seating area of port, Kolkata? Look no the restaurant overlooks the atrium further beyond. You read with an exposed height up to 22nd it right. There is Seafloor that is a rare kind of architecsonal Tastes, the only all-day finetural landmark. Moreover, the interidining restaurant at The Westin ors of the restaurant exude vibrant Kolkata Rajarhat, nestling on the ambience and the centre of the 10th floor of the property. The best restaurant has walls done up with illuAssiette of tomato 24 hour-restaurant in New Town area and bocconcini minated shlokas in Sanskrit adding a that came to existence sometime in Septouch of spiritualism. tember, last year and is the most sought-after The restaurant has two live stations including by global, luxury and corporate travellers visitOriental and Italian and its salad counter boasts ing Kolkata. of the largest offerings in the city with a salad I was in for luck when the I received an opbar, cold cuts and a number of global variety of portunity to dine for lunch at Seasonal Tastes

34

TRAVEL AND HOSPITALITY | JUNE 2018

r u r

TnH June 2018--final_Layout 1 6/4/2018 9:41 PM Page 35

Bite Corner

Sorshe maach with bhaja moonger daal and aloo jhuri bhaja

Bengali style mutton curry

Chicken breast

cheese served with condiments. The highlight of the restaurant is the presence of Jain food counter, the first-of-a-kind in the city with three choices including hot and spicy Gujarati delights. One should not miss out on the chaat counter. Another distinguishing feature of the restaurant is it churns out delights depending upon the particular region of guests.

As part of its promotional campaign, the restaurant hosted Mango Mela sometime from

Verdict: This is the latest five-star restaurant with the largest buffet and highest number of offerings in Kolkata focusing upon the demand and taste of the guests.

There is the largest number of dessert delights on offer and the restaurant stands tall with the best dessert buffet in the city.

May 18 to 27. Diners sampled as many as six different kinds of mangoes from West Bengal at the counter along with mango-based recipes like mango bhelpuri, mango lassi, mango cappuccino, mango smoothie, Aam Ras and mango milk shake.

Weekend visitors can enjoy the chilled-out, elaborate Sunday brunch on offer. Vikash Prasad, Executive Chef, The Westin Kolkata Rajarhat said, “Variety is the key for our valued guests. A variety of menus need to be designed based on the preferences of our guests. We have a delectable spread of an array of Paranthas and Puris at our live counter on Sundays.�

Address: The Westin Kolkata Rajarhat Plot no: CBD/2, Action Area - ll, New Town, Rajarhat, Kolkata-700156 Phone: (033) 4037-1234 Food for two: ` 2,000/- approx plus taxes Rating Food Service Ambience

3.5/5

3.5/5 4/5

TRAVEL AND HOSPITALITY | JUNE 2018

35

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 36

EVENT ALERT

KILIFAIR Moshi June 1-3, 2018 Location: Moshi, Tanzania

In the Kilimanjaro region, on the grounds of Moshi Golf Club sports ground in the shanty town, the international fair of the tourism industry, the KILIFAIR, takes place. About 180 exhibitors, including tourism organisations, tour operators, owners of hotels and lodges as well as equipment suppliers involved in the tourism industry present their products and services to an audience of more than 3,000 trade visitors and the public.

Parallel to the exhibition the exhibition comes up with a varied entertainment programme including workshops. On the whole, the trade fair is an excellent opportunity to network.

36

Korea World Travel Fair June 14-17, 2018 Location: Seoul, South Korea

Korea World Travel Fair (KOTFA) aims at introducing the variety of the touristic climate and develops the environment of tourism in the region in order to attract as much visitors and tourists as they can to visit the outstanding features of our country. This fair will provide the pleasant atmosphere for the exchange of views and the latest trends of tourism industry of the world.

With its 33 years history, it the largest and the only international travel fair in Korea where the official tourism organizations at home and abroad participate.

This year around 70 countries are participating to promote their tourism resources and cultures.

TRAVEL AND HOSPITALITY | JUNE 2018

ITE International Travel Expo Hong Kong June 14-17, 2018 Location: Hong Kong, China

The ITE International Travel Expo in Hong Kong attracts with its wide range not only Chinese but also a number of international exhibitors from the travel industry. This exhibition is communication and information platform in the industry and offers the exhibiting companies the opportunity to present to an audience of experts here. Visitors can find in depth and comprehensive information here about the latest developments, trends, products and services in various fields. ITE Hong Kong 2018 integrates successfully leisure focused 32nd ITE and 13th ITE MICE, maintains separate trade/MICE days and public/FIT days.

BBTF 2018 June 26-30, 2018 Location: Nusa Dua, Indonesia

Bali & Beyond Travel Fair (BBTF) is renowned as Indonesia’s leading international travel and tourism fair, which brings sellers and buyers together in a single forum. The annual event is now in its 5th year. The event is initiated and organised by the Bali branch of the Association of Indonesian Tours and Travel Agencies (ASITA BALI) and is consistently one of the most important tourism fairs in Indonesia. The theme of the BBTF 2018 is “Exploring the Colours of Indonesia”, including its mesmerizing dances, cultures, traditions and its tempting natural attractions .

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 37

INTERNATIONAL

Jordan announces Visa on Arrival for Indian nationals Jordan now offers 'Visa on Arrival' to Indian nationals at all border crossings valid for a period of 30 days. The only document they should possess is proof of onward journey or return ticket.

If they wish to, Indians can also continue to receive visas directly through Jordanian diplomatic missions before they

by TNH DESK travel.

Jumeirah at Saadiyat Island Resort to open doors on 11 November Luxurious and sustainable beachfront resort arrives in Abu Dhabi.

Jumeirah at Saadiyat Island Resort will open its doors on 11 November 2018, bringing a breath of fresh air and under-

stated luxury to the shores of Abu Dhabi. Surrounded by natural beauty, this contemporary beachfront resort is just 10 minutes from downtown Abu Dhabi and 20 minutes from Abu Dhabi Airport. by TNH DESK

The blend of golf and adventure in Mauritius For outbound Indian tourists craving to experience the feeling of “home away from home” and practice golf in world-renowned golf courses, the island destination of Mauritius is the best bet.

For the island destination of Mauritius, tourism is booming and forms the third pillar of Mauritian economy. The current year marks the golden jubilee celebration of the country’s independence and Mauritius Tourism Promotion Authority (MTPA) is stressing a lot on golf, MICE and wedding segments in the Indian travel trade. by TNH DESK

El Al Sale flights from Mumbai to Tel Aviv El Al Israel Airlines is offering roundtrip flight tickets for travel between May to August 2018 with all-inclusive prices starting at INR 33,000 from Mumbai to Tel Aviv.

Israeli Carrier El Al has introduced attractive fares for economy class passengers on the Mumbai – Tel Aviv route for all travel undertaken between May through August, 2018. The special all-inclusive fare is available until 2nd June will offer tickets at low prices starting at INR 33,000 round trip.

by TNH DESK

TRAVEL AND HOSPITALITY | JUNE 2018

37

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 38

INTERNATIONAL

Monaco hosted Formula 1 Grand Prix 76th Monaco Grand Prix World Championship concluded on May 27, 2018.

Conquering the Formula 1 on the Circuit of Monaco is a lifetime victory for each participating pilot. The Formula One Track exceptionally well known as Circuit de Monaco, showcased a spectacular city race in a highly-charged atmos-

phere. The 76th edition of the Grand Prix Automobile de Monaco was the most anticipated events in the Formula 1 Championship, and this year's race flagged off on the 24 May 2018, concluded on 27 May 2018.

Contested in the Principality of Monaco, the F1 Grand Prix remains one of the oldest and

Lion Air signs GDS agreement with Sabre to fuel its growth strategy Sabre adds highly-valued content from leading lowcost carrier in Asia to its global marketplace.

Sabre Corporation announced a new content distribution agreement with Lion Air, the largest privatelyowned airline in Indonesia, and its subsidiary, Wings Air, as the preferred global distribution system (GDS) to offer Lion Air content in the carrier’s home market.

Sabre has served as a strategic partner to Lion Air and supported both the airline’s reservations and planby TNH DESK ning and scheduling capabilities.

38

TRAVEL AND HOSPITALITY | JUNE 2018

most prestigious motor races on an urban circuit, designed in 1929, by the son of the President of the Automobile Club of Monaco.

The most testing stage of the Drivers' World Championship, the slowest bend in the race and the fastest breakdown service in the world left onlookers awestruck!

by TNH DESK

Turespaña launches International Tourism Promotion Campaign Turespaña organization dependent on the Ministry of Energy, Tourism and Digital Agenda has launched "Spain in 10 seconds", a new tourism promotion campaign which is based on personal recommendations and motivations to visit Spain expressed by a dozen of Spanish personalities related with culture, cinema, fashion, sports and gastronomy. Each one from his/her personal approach shows his/her favorite experiences and destinations of the Spanish geography through short videos in

by TNH DESK selfie format.

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 39

INTERNATIONAL

NORWEGIAN BLISS BECOMES LARGEST PASSENGER SHIP TO TRAVERSE PANAMA CANAL Norwegian Bliss completed yet another milestone, as she makes her way to her home port of Seattle, becoming the largest passenger ship to transit the Panama Canal since the completion of the canal’s expansion project in 2016.

As the newest and largest Norwegian Cruise Line ship at over 168,000 gross tons and a capacity of 4,004, double occu-

pancy, she passed through the new set of locks, on both the Atlantic and Pacific sides. The new locks were constructed as part of the biggest enhancement project since the canal’s opening in 1914. Norwegian Bliss cruised through the canal, on her way to Los Angeles, California, and completed her first Panama Canal cruise on Friday, May 25.

Norwegian Cruise Line took delivery of Norwegian Bliss in Bremerhaven, Germany on April 19, 2018, after which she began her inaugural tour.

by TNH DESK

Sochi gains more visibility from Modi’s recent visit to the city Russia’s biggest tourism hotspot, the resort city of Sochi has also emerged as a prominent place for key international summits and meeting place of world leaders in the country PM Narendra Modi’s love affair with Russia is growing stronger with time.

Modi visited Russia’s largest resort city of Sochi, located in the Krasnodar Krai region, on May 21 for an informal summit level meeting with the Russian President Vladimir Putin.

The visit made Russia one of the three countries, along with Germany and China, that has been visited four times by the Indian Prime Minister in the four years

that he has been in office.

Modi twice visited Russia in 2015, first for the 2015 BRICS Summit in Ufa that was followed by a State Visit to Moscow in December the same year. In 2017 the Indian Prime Minister visited the country for the India-Russia Annual Summit in St. Petersburg.

by TNH DESK

New tourism minister envisions Seychelles as a model for sustainable tourism The new Minister for Tourism, Civil Aviation, Ports and Marine, Didier Dogley, moved into his new office at Botanical House on May 4, 2018. Formerly the minister of Environment, Energy and Climate Change, he was assigned the new portfolio in a Cabinet reshuffle announced by President Danny Faure on April 26. Minister Dogley has welcomed his appointment as the new minister responsible for tourism, adding that it provides him with an excellent opportunity to shift his efforts, from taking care of the bedrock of Seychelles tourism -- the natural environment -- to ensuring that discerning visitors get to discover and experience the true qualities

by TNH DESK of the Seychelles islands.

TRAVEL AND HOSPITALITY | JUNE 2018

39

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 40

EVENT WATCH

GVCW celebrates launch of its Indian centers The Embassy of Greece in India and "Global Visa Center WorldGVCW" held a reception event on March 28, 2018 to mark the launching of GVCW's presence in India and the commencement of its operations. The event was organised at the Embassy of Greece, Chanakyapuri, New Delhi. GVCW has a total of 15 Greek Visa Centers across major cities in India including New Delhi, Mumbai, Chennai and Kolkata.

40

TRAVEL AND HOSPITALITY | JUNE 2018

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 41

INTERNATIONAL

Rove Dubai Marina opens doors to stylish marina A refreshing new hospitality experience that celebrates the inspired setting of its waterfront location opens doors today in Dubai Marina. Rove Dubai Marina, the fifth hotel in Dubai under the contemporary midscale Rove Hotels brand, will welcome its first guests – leisure and business – with its vibrant setting, central location and techsavvy environment for the socially connected new generation.

Rove Dubai Marina brings a new hospitality choice to

visitors to the city, with its stylish marina-front setting and is designed for the new generation traveller who recognises value, stays connected through technology and cherishes culturally-inspired surroundings. A differentiating factor of Rove Dubai Marina is its technohub, which creates lively social places for the connected generation.

It is a joint venture between Meraas and Emaar Properties PJSC.

by TNH DESK

PALLADIUM HOTEL GROUP ANNOUNCES ‘BLESS COLLECTION HOTELS’ Palladium Hotel Group has revealed plans for a new hotel brand, ‘BLESS Collection Hotels’, targeted at the contemporary luxury market.

The group has signed a management contract with investment groups, Grupo Didra and AINA Capital, for the first property in central Madrid due to open in November 2018.

Palladium Hotel Group is a Spanish hotel company with 48 hotels in six different countries. The BLESS Collection Hotels brand fits into Palladium Hotel Group’s strategy of expanding its contemporary luxury hotel offering around the world.

by TNH DESK

Ethiopian Airlines wins 2018 Africa's outstanding food services award Ethiopian Airlines has announced that it has won the 2018 ‘Africa’s Outstanding Food Services by a Carrier’ Award as voted by PAX International readers at a ceremony held at the Radisson Blu Hotel in Hamburg, Germany in April 2018. Tewolde GebreMariam, Ethiopian Group CEO remarked, “It is very gratifying to receive this prestigious award, which is based on the vote of the traveling public.

by TNH DESK

TRAVEL AND HOSPITALITY | JUNE 2018

41

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 42

NEWS

SilkAir to undergo major cabin product upgrade and be merged into SIA

SilkAir, is to undergo a significant investment programme to upgrade its cabin products as part of a multi-year initiative that will ultimately see it merged into SIA. The programme will comprise investment of more than $100 million to upgrade the wholly owned subsidiary’s cabins with new lie-flat seats in Business Class, and the installation of seat-back in-flight en-

tertainment systems in both Business Class and Economy Class.

This will ensure closer product and service consistency across the SIA Group’s full-service network.

Aircraft cabin upgrades are expected to start in 2020 due to lead

times required by seat suppliers, including to complete certification processes. The merger will take place only after a sufficient number of aircraft have been fitted with the new cabin products.

by TNH DESK

Taiwan launches Summer Solstice 235 for the first time The Taiwan Tourism Bureau, through the concept of brand management, is committed to the planning and marketing all kinds of festivals in Taiwan. This year, among the myriad of international activities and events in the tourism calendar, known as “Time for Celebration Taiwan Tourism Events”, had the launch of the “Summer Solstice 235” for the first time. The “Summer Solstice 235 (Fall in Love with me)“ refers to a series of activities that are a part of Taiwan’s summer festival campaign. Amongst these activities is "Chapter 2 of Taste Buds Travel the Tropic

42

TRAVEL AND HOSPITALITY | JUNE 2018

Lufthansa introduces new in-flight menu

of Cancer - a Gourmet Voting Campaign", which was officially broadcasted on the "Taiwan Fun on the Tropic of Cancer” website from 1st to 30th May.

by TNH DESK

The airline continues its partnership with The Leela Palaces, Hotels and Resorts.

Lufthansa India this month unveiled a brand-new menu that has again been curated in collaboration with The Leela Palaces, Hotels and Resorts and its Master Chef Vinod Saini. The new menu offers a selection of nutritious meal options, based on innovative recipes but still use traditional ingredients.

by TNH DESK

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 43

NEWS

Snapdeal launches Travel Store Snapdeal has set-up a travel store that helps buyers with travel necessities at affordable prices. With the holiday season ahead, the store is aimed at helping users with a one-stop destination to buy must have products and the good to have ones for a vacation in mountains, beaches and more. The newly launched store consists of products across categories like hiking, luggage, entertainment, travel accessories, road trip, toiletries and clothing for travel.

Following are the highlights of the latest online store: Luggage & Accessories: Pack the right items for your travel and make yourself feel comfortable. Grab travel pillows, eye masks, earplugs in different colours and patterns at Rs.229, Rs.159 and Rs.259 respectively.

The classy yet simple luggage bags and travel duffels start from Rs. 999 Go Hiking: Hiking boots and active wear (both men & women) available at just upto 70% off. First time hikers especially must not forget to purchase the hiking tents starting from Rs. 399. Its also wise to carry headlamps available at a starting price of Rs. 220, rucksacks which start from Rs. 899 and sleeping bags under Rs. 1999.

Entertainment: You can spend those long hours of travel by documenting your travel, clicking pictures and listening to music. You can opt for DSLRs at a discount of up to 20% off.

by TNH DESK

Offering the best of Goan luxury Huge banqueting space for MICE tourists along with the bygone culinary extravaganza make Vivanta by Taj the perfect address for MICE travellers.

Adapting to the dynamic hospitality industry with changing times in the capital city of Goa is none other than Vivanta by Taj, Panaji that has now emerged as the most preferred

by TNH DESK destination for MICE travellers.

FERN HOTELS & RESORTS OPENS ECOTEL HOTEL AT BELAGAVI The Fern Hotels & Resorts, India's leading environmentally sensitive hotel chain has opened UK 27 The Fern - An Ecotel Hotel at Belagavi (Belgaum), Karnataka. With this opening, the tally of the hotels managed by The Fern Hotels & Resorts goes up to 53 hotels.

UK 27 The Fern is an upscale 90 room hotel which is situated in the heart of the city. It offers rooms in different categories such as Winter Green, Winter Green Premium, Fern Club Studio, Fern Club Premium Studio, Hazel Suite and Fern Club Suite. All the rooms are equipped with modern

amenities suiting the requirements of a business traveler.

Some of the comforts which the guests can enjoy in the room include LED television, eco friendly bathroom amenities and lighting arrangements, in-room dining, digital safe, in-room tea & coffee facility. Various other facilities available to the discerning guests are express check-in & checkout, car parking, 24-hour front desk, banquet and meeting rooms, health club, swimming pool and many more.

The hotel offers many dining and entertaining

by TNH DESK options.

TRAVEL AND HOSPITALITY | JUNE 2018

43

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 44

FESTIVAL CORNER

Popular festivals around the world to see in July Steveston Salmon Festival July 1, 2018 Location: Richmond, British Columbia, Canada

The people of Steveston have come together every year since 1945 to celebrate Canada’s birthday and the rich heritage of our community. On average, over 80,000 people from across Richmond, Metro Vancouver and the Pacific Northwest spend Canada Day in Steveston.

After the official opening, the stage bursts with great entertainment all afternoon to evening hours. Festival highlights include the Japanese Cultural Show, Trade Show, Horticultural Show, an awesome Children’s Festival, Youth Festival and Martial Arts Demonstrations.

HOUSTON CARIBBEAN FESTIVAL July 3-8, 2018 Location: Houston, TX

Authenticity is at the heart of the Houston Caribbean Festival, where warm, island vibes and unique culture create an immersive experience.

Summer is all about traveling and embracing different cultures. If you can’t afford to fly to a sunny paradise in the middle of the ocean, not all hope is lost. Your backup plan may be a spot along Florida’s 1,350 miles of coastline, but you should consider a place you don’t normally associate with Caribbean culture.

44

TRAVEL AND HOSPITALITY | JUNE 2018

Farr Festival July 5-8, 2018 Location: Hertfordshire, England

Farr Festival is an electronic music and arts festival held within an uninhabited forest in Hertfordshire, England. From humble beginnings in 2009 Farr Festival has evolved from a small gathering of like-minded friends into one of UK’s leading electronic music festivals. Bringing an array of international musical talent to the tranquil environment surrounding Farr Festival. Taking place between Thursday 5th – Sunday 8th July 2018 the ninth edition of Farr Festival will witness venture deeper into the woods, boasting new stages, daytime experiences and of an eclectic medley of producers, selectors and performers to warm your ears. Key to the success of Farr Festival is its size.

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 45

FESTIVAL CORNER

Levitate Music & Arts Festival July 7-8, 2018 Location: Marshfield, MA

The Levitate Music & Arts Festival is a two day homegrown music and arts event, just 30 minutes south of Boston at the historic Marshfield Fairgrounds. Deeply rooted in surf, skate, art and music, Levitate Music and Art Festival was first organized in 2013 as a ten year anniversary party, bringing together the community to celebrate music and the arts. LMF has grown into one of New England's premier grassroots festivals thanks to ongoing support from a wonderful community. This festival is truly honored to have the opportunity to bring world class music, art, food, and culture to the backyards for its people.

Kandy Esala Perahera July 18 – 28, 2018 Location: Kandy, Sri Lanka

TELLURIDE YOGA FESTIVAL July 19-22, 2018 Location: Telluride, CO

The Kandy Esala Perahera is a grand festival celebrated with elegant costumes and is held in July and August in Kandy, Sri Lanka. This historical procession is held annually to pay homage to the Sacred Tooth Relic of Lord Buddha, which is housed at the Sri Dalada Maligawa in Kandy. A unique symbol of Sri Lanka, the procession consists of many traditional local dances such as firedances, whip-dances, Kandyan dances and various other cultural dances, in addition to the elephants who are usually adorned with lavish garments. The festival ends with the traditional diya-kepeema ritual, a water cutting ceremony which is held at the Mahaweli River at Getambe, Kandy.

The Telluride Yoga Festival is a unique and special gathering unlike any other. This inspirational 4-day event features over 100 offerings including yoga, meditation, music, hiking, dining, SUP yoga, social gatherings and more. Find yourself deeply immersed with inspiring and motivating presenters in intimate venues with gorgeous & inspiring, views throughout the towns of Telluride and beyond. Nestled at the end of a lush canyon and surrounded by some of Colorado's most rugged peaks, Telluride is majestic, beautiful and removed from the usual. The pure mountain air and blue-bird skies inspire you to realign with nature and breathe life in full.

TRAVEL AND HOSPITALITY | JUNE 2018

45

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 46

EVENT WATCH

SKAL DELHI FOR A NOBLE CAUSE Skal Delhi had its monthly lunch meet on 10th May 2018 at Vivanta By Taj, Dwarka, New Delhi. Sunil Ghadiok, President of Skal Delhi spoke about the Rohini Ghadiok Foundation (RGF), an organization founded in 2011 as a tribute to Rohini for her work and passion. RGF is working for all those who may seem less than equal, but their empowerment can make the world a better place to live.

Skal Delhi towards its CSR commitment is helping RGF in its endeavours by supporting a child named Hemant, who is now in grade X. Dr Gayatri Ghadiok shared a presentation on RGF. The meet concluded with a delicious lunch hosted by Vivanta By Taj Dwarka.

46

TRAVEL AND HOSPITALITY | JUNE 2018

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 47

INTERNATIONAL

Sharjah: one of the world's most attractive and family-friendly destinations Interview with H.E. Khalid Jassim Al Midfa, Chairman, SCTDA

v B PREM KUMAR Y

India has emerged as a key market for tourism in the Middle-East, especially for the UAE. How important is India for Sharjah Tourism?

Sharjah’s strong ties with India and the Indian community within the emirate reflects our deeplyrooted engagement with India.

Many visitors from the subcontinent seeking to meet their relatives in the UAE or to explore the country have been travelling through Sharjah with direct flights to 13 key cities through Air Arabia. Among these cities, Bengaluru, Hyderabad, New Delhi, Mumbai and Chennai are currently leading in terms of arrivals to the emirate. We are keen to further strengthen this growth.

What is Sharjah’s offerings for the Indian market?

Sharjah offerings are distinctly designed to complement the various touristic attractions throughout the UAE. The demands of the market are continuously evolving, and we are proactively taking these developments to present novelty in terms of offerings to Indians and expand our product range. We continue to ensure our efforts meet the demand of visitors seeking cost-effective options and optimum experience.

What are the tourism products you are highlighting in this market?

We maintain our international reputation as one of the most attractive and family-friendly tourism destinations, which is a

huge factor driving our success.

We believe this is one of the key segments that highly attracts Indian travellers, where family comes first. This is complemented by a wide range of leisure activities along with unique historical sites and ecotourism projects.

MICE, another key segment, is continuously expanding across the Middle East, tripling in numbers in the last 10 years. We have been promoting Sharjah’s developments in this sector and the advantages of holding MICE activities in the emirate. We have been constantly working to meet investors seeking growth areas in the Arab Gulf, and Sharjah is a perfect launch pad for MICE. With the ongoing five-star resort developments in the emirate, growth in gastronomic offerings and tourism infrastructures, we believe Indian businesses will find Sharjah as an attractive choice to reach out to regional markets.

Please share the number of Indian tourist arrivals in Sharjah in 2017?

From 110,400 in 2016, the number has increased to 138,000 Indian guests in 2017. This growth highlights increasing

“

HE Khalid Jassim Al Midfa SCTDA Chairman

We maintain our international reputation as one of the most attractive and family-friendly tourism destinations, which is a huge factor that drives our success.

awareness among Indians about Sharjah as an ideal place to stay in the UAE. The top choices for visiting the emirate include beaches, family events, natural heritage and adventure activities such as desert and water sports. Many travellers are also keen enthusiasts on particular lifestyle trends such as value shopping, green living, travel, health and fitness, sports, technologies, family-oriented hobbies, media and entertainment, and business profession.

TRAVEL AND HOSPITALITY | JUNE 2018

47

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 48

MOVING ON

Ramzy Fenianos Chief Development Officer, Asia Pacific, Radisson Hotel Group Radisson Hotel Group has appointed Ramzy Fenianos as Chief Development Officer, Asia Pacific. Ramzy will be based at the company’s Asia Pacific headquarters in Singapore. He will also be a member of the Asia Pacific executive committee. In this key role, he will oversee all aspects of the group’s regional development activities, including leading the Asia Pacific development team in identifying new opportunities to drive growth and strategic expansion of our hotel portfolio. With more than 15 years of experience in the real estate and hospitality sectors, Ramzy has held key positions with several major companies, including Dubai Holding Group, Starwood Hotels & Resorts Worldwide and Minor Hotel Group.

Ignace Bauwens Regional Vice President for Middle East, Eurasia and Africa (MEA), Wyndham Hotel Group Wyndham Hotel Group announced the appointment of Ignace Bauwens as the Regional Vice President for Middle East, Eurasia and Africa (MEA). Based out of Wyndham Hotel Group’s office in Dubai, Bauwens has led the Middle East and Africa region since 2016.

His newly expanded role underlines the Company’s strategic plan to unite the broader region, in recognition of the strong economic ties between India and the Middle East. In this new role, Bauwens will be responsible for driving Wyndham Hotel Group’s continued growth in both established and new markets across this larger region.

Devesh Rawat General Manager, Indore Marriott Hotel Indore Marriott Hotel has appointed Devesh Rawat as its new General Manager. His role includes overseeing and monitoring all departments, managing the commercial and operational strategy & performance of the hotel, ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards and safeguarding the quality of operations both (internal & external audits). He brings in 18 years of rich experience of working with luxury hotels & resorts. Throughout his career, he proved to be one of the strongest pillars of the F&B industry as he simultaneously won many awards and accolades year-on-year Devesh is an alumni of Institute of Hotel Management, Lucknow.

48

TRAVEL AND HOSPITALITY | JUNE 2018

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 49

MOVING ON

Siva Kumar Corporate HR Manager, Lords Hotels & Resorts Lords Hotels & Resorts has appointed Siva Kumar as its Manager – Human Resources, Corporate. Kumar has over 22 years of industry experience and carries a generalist profile in Human Resources - Operations and Employee Engagement. A Post Graduate in Human Resources Management, he has previously served at The Trident Hotel – Chennai, Holiday Inn Group of Hotels, INOX Leisure Limited and Oakwood Premier & Residence and Accor. His immediate last profile was that of Deputy Head – Human Resources with Della Adventure and Resorts. Lords Hotels & Resorts is one of India’s fastest growing hospitality chain in the mid-market segment. Since its inception in 2007, it has grown to be a chain of twenty-seven hotels and resorts across seven states in India.

Pranay Verdia Multi-Property General Manager, Marriott International Marriott International has appointed Pranay Verdia as Multi Property General Manager for Courtyard by Marriott Bengaluru Outer Ring Road, Fairfield by Marriott Bengaluru Outer Ring Road and Fairfield by Marriott Bengaluru Rajajinagar. Pranay brings over 19 years of rich experience in hospitality to his new posting. He has been associated with various properties of Marriott International across India. He graduated from the Institute of Hotel Management Catering & Nutrition, Pusa, New Delhi. He joined the Marriott family in 2000 at Renaissance Mumbai Hotel & Convention Centre and Marriott Executive Apartments. Pranay’s most recent assignment was at Goa Marriott Resort and Spa as General Manager.

Nishendra Kashyap Director of Food and Beverage, The Den Bengaluru The Den Bengaluru has appointed Nishendra Kashyap as the Director of Food and Beverage. In this role, he will provide strategic leadership and execution for the hotel’s food and beverage. He will work closely with the core team and chefs to manage the overall operations for The Creek, The Nest, The Coldpress, The Deli and Layla. Nishendra comes with an experience of over 15 years in handling F&B operations with some of the most renowned properties in India. Prior to joining The Den, he worked at The Middle East with The Ramee Grand and Hotels and Spa in Bahrain. He started his journey with TGI Friday’s and his last stint was with Movenpick Hotel and Spa Bengaluru.

TRAVEL AND HOSPITALITY | JUNE 2018

49

TnH June 2018--final_Layout 1 6/4/2018 9:53 PM Page 50

TECH CORNER

Nepal launches interactive website in Chinese language Nepal government launched an interactive tourism website in first of its kind in Chinese language to lure more Chinese tourists. Nepali Minister for Culture, Tourism and Civil Aviation Rabindra Adhikari launched a customized website, which is an initiative of Nepal Tourism Board, the main tourism promotion body to

by TNH DESK communicate in Chinese language.

RYANAIR APP HAS NOW STARTED SUPPORTING GOOGLE PLAY

It was recently announced by Ryanair that its Android app is now supporting Google Pay. With this move the customers will have even more ways to book and pay for the lowest fares on the Ryanair app. Till now this has been downloaded over 31 million times. The customers of Ryanair with Google Play accounts can easily secure private way to pay for their Ryanair flights using Google Pay.

by TNH DESK

Amadeus enables instant search for online travel agency Trip.com Trip.com an OTA of the Ctrip Group has partnered with Amadeus and adopting Amadeus Master Pricer Instant Search to deliver the ultimate search and shopping experience to customers. Used by the world’s leading online travel agencies and metasearch companies, the solution serves up the best available airfares within milliseconds.

by TNH DESK

TOURISM AUTHORITY OF THAILAND LAUNCHES MOBILE APPLICATION FOR TOURISTS The Tourism Authority of Thailand (TAT) through their mobile application ‘Family Fun Thailand’ is going all out to promote Thailand as a family destination, targeting families from India and rest of Asia. The app highlights the familyfriendly side of this beautiful destination.

by TNH DESK

ETHIOPIAN HOLIDAYS LAUNCHES ITS REVAMPED WEBSITE Ethiopian Holidays, the tour operator wing of Ethiopian Airlines, is pleased to announce the launching of its newly revamped website. The new website avails accessible, affordable and attractive tour packages to Ethiopian Airlines’ major tourist destinations in Ethiopia and its vast international network.

by TNH DESK

50

TRAVEL AND HOSPITALITY | JUNE 2018

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 51

TnH June 2018--final_Layout 1 6/4/2018 9:42 PM Page 52

DL (ND)-11/6167/2017-18-19 | DATE OF POSTING: 5-6 OF MONTH | RNI NO.: DELENG/2010/33723 | DATE OF PUBLISHING: 4 th OF THE MONTH