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SD7 | Foster knowledge management culture, behaviours and skills

Performance criteria

Knowledge and understanding

Information and Library Services, Archive Services and Record Management staff:

Information and Library Services, Archive Services and Record Management staff know and understand:

6

 rticulate the KM skills, competencies, A and behaviours required throughout the organisation and influence appropriate stakeholders to embed them in working activities and through processes such as appraisal.

7 Train and coach people in the use of KM processes and tools. 8 Provide guidelines, templates and other aids for KM processes and tools. 9 Identify and implement processes that promote the use of information and knowledge and communicate benefit. 10

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 eview progress in embedding knowledge R capture and behaviours and improvements and plan essential change.

National Occupational Standards for Information and Library Services, Archives Services and Record Management

NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

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