Page 78

SD4 | Support collaboration, knowledge sharing and re-use

Performance criteria

Knowledge and understanding

Information and Library Services, Archive Services and Record Management staff:

Information and Library Services, Archive Services and Record Management staff know and understand:

7 Identify the factors that encourage or impede knowledge sharing in your organisation and their impact on its operations and identify where improving knowledge sharing will be of most benefit.

KU8

8 Select appropriate approaches for sharing knowledge and stimulating its reuse. 9

 nsure that the knowledge assets of the E organisation are visible to all who need to use them.

 he organisation’s working practices and T how these affect knowledge-sharing and reuse.

KU9 Regulatory, social, and commercial constraints that apply to knowledge-sharing and re-use. KU10 How to manage the records management issues arising from collaborative working.

10 Establish processes and tools to enable people to find expertise, experience and knowledge, e.g. expertise databases or links to project people profiles, social computing tools, and facilitate links with expertise and knowledge outside the organisation. 11 Establish formal and informal sharing events appropriate to the style and culture of the organisation. 12

 rovide skills, training and support for P sharing approaches and tools.

13 Monitor processes and tools for team and virtual working and identify and implement improvements. 14 Provide guidelines, training, coaching and support to facilitate and encourage effective use of team and and virtual working tools and processes. 15 Ensure that team members and remote workers understand and adhere to regulatory, social or commercial constraints that may apply. 16

Identify networks, processes and systems that allow people to connect to information and knowledge from wherever they are working.

17 Ensure that collaborative teams and groups have access to knowledge assets and information and facilities to record and reflect on their activities. 78

National Occupational Standards for Information and Library Services, Archives Services and Record Management

NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

Advertisement