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Develop productive working relationships with colleagues | SH5

Performance criteria

Knowledge and understanding

Information and Library Services, Archive Services and Record Management staff:

Information and Library Services, Archive Services and Record Management staff know and understand:

7 Exchange information and resources with colleagues to make sure that all parties can work effectively.

KU7 H  ow to get and make use of feedback on your performance from colleagues.

8

 rovide feedback to colleagues on their P performance and seek feedback from colleagues on your own performance in order to identify areas for improvement.

KU8 How to provide colleagues with useful feedback on their performance. Information and Library Services, Archive Services and Records Management specific knowledge and understanding KU9 Regulations and codes of practice that apply in the industry/sector. KU10 Standards of behaviour and performance in the industry/sector. KU11 Working culture of the industry/sector. Context specific knowledge and understanding KU12 Current and future work being carried out. KU13 C  olleagues who are relevant to the work being carried out, their work roles and responsibilities. KU14  Processes within the organisation for making decisions. KU15  Line management responsibilities and relationships within the organisation. KU16  The organisation’s values and culture. KU17 P  ower, influence and politics within the organisation. KU18  Standards of behaviour and performance expected in the organisation. KU19 Information and resources that different colleagues might need. KU20 Agreements with colleagues.

National Occupational Standards for Information and Library Services, Archives Services and Record Management

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NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

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