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SH1

Provide leadership for your team

Area H – Managing people to deliver service This standard is B5 imported from the Management Standards Centre suite of standards Standard H1:

Provide leadership for your team   What this standard is about This standard is about providing direction to the members of your team and motivating and supporting them to achieve the objectives of the team and their personal work objectives.

  The standard Performance criteria

Knowledge and understanding

Information and Library Services, Archive Services and Record Management staff:

Information and Library Services, Archive Services and Record Management staff know and understand:

1 Set out and positively communicate the purpose and objectives of the team to all members.

General knowledge and understanding

2

Involve members in planning how the team will achieve its objectives.

3 Ensure that each member of the team has personal work objectives and understands how achieving these will contribute to achievement of the team’s objectives. 4 Encourage and support team members to achieve their personal work objectives and those of the team and provide recognition when objectives have been achieved. 5

 in, through your performance, the trust W and support of the team for your leadership.

6

 teer the team successfully through S difficulties and challenges, including conflict within the team.

KU1 Different ways of communicating successfully with members of a team. KU2

 ow to set objectives which are SMART H (Specific, Measurable, Achievable, Realistic and Time-bound).

KU3 How to plan the achievement of team objectives and the importance of involving team members in this process. KU4 The importance of being able to show team members how personal work objectives contribute to achievement of team objectives. KU5 That different styles of leadership exist.

National Occupational Standards for Information and Library Services, Archives Services and Record Management

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NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

NOS_LAIS_Eng_Final  

National Occupational Standards for Information and Library Services, Archives Services and Record Management National Occupational Standard...

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