__MAIN_TEXT__
feature-image

Page 1




ËQGLFH*HUDO 3UHIiFLR;,,,  1RWDGR$XWRU;9  &DStWXOR,±,QWURGXomRjJHVWmRGDPDQXWHQomR  $PDQXWHQomR  $JHVWmR  *HVWmRGDPDQXWHQomR  &XVWRVGHPDQXWHQomR  6RIWZDUHGHJHVWmRGDPDQXWHQomR  ,QIRUPiWLFDQDPDQXWHQomRHDVPRGDV  5HTXLVLWRVOHJDLVHGHTXDOLGDGH  2EMHWLYRVHH[SHWDWLYDVGDJHVWmRGDPDQXWHQomR   $OJXQVIDFWRVHQ~PHURV  1RUPDVGHPDQXWHQomR   1RUPDGDWHUPLQRORJLDGHPDQXWHQomR(1   1RUPDGRVLQGLFDGRUHVGHPDQXWHQomR(1   1RUPDGRVFRQWUDWRVGHPDQXWHQomR(1   1RUPDGDGRFXPHQWDomRGHPDQXWHQomR(1   2XWUDVQRUPDVGHPDQXWHQomR 5HVXPRGR&DStWXOR  &DStWXOR,,±7HUPLQRORJLDGHILQLo}HVHFRQFHLWRV  &RQFHLWRVIXQGDPHQWDLV  7HUPRVUHODWLYRVDRVEHQV   %HP   %HPLPRELOL]DGR   &RQVXPtYHLVVREUHVVDOHQWHVHURWiYHLV  3URSULHGDGHVGRVEHQV   'LVSRQLELOLGDGH   )LDELOLGDGH   0DQXWLELOLGDGH 

‹/,'(/(GLo}HV7pFQLFDV

9


*HVWmRGD0DQXWHQomRGH(TXLSDPHQWRV,QVWDODo}HVH(GLItFLRV

  9LGD~WLO   7D[DGHDYDULDV  $YDULDVHDFRQWHFLPHQWRV   $YDULD  (VWDGRVGHDYDULDHHVWDGRGRVEHQV   (VWDGRVGHLQGLVSRQLELOLGDGH   (VWDGRVGHGLVSRQLELOLGDGH   2XWURVHVWDGRVGRVEHQV  7LSRVHHVWUDWpJLDVGHPDQXWHQomR   0DQXWHQomRSURJUDPDGD   0DQXWHQomRQmRSURJUDPDGD  $WLYLGDGHVGHPDQXWHQomR  7HUPRVUHODWLYRVDRWHPSR   7HPSRUHTXHULGR   7HPSRGHIXQFLRQDPHQWR   7HPSRVGHPDQXWHQomR   7HPSRVGHGLVSRQLELOLGDGHHGHLQGLVSRQLELOLGDGH   2XWURVWHPSRVHPPDQXWHQomR  /RJtVWLFDHIHUUDPHQWDVGHPDQXWHQomR ,QGLFDGRUHVWpFQLFRVHHFRQyPLFRV 2XWURVHOHPHQWRVGHULJRUQDOLQJXDJHPHQDH[SUHVVmR   $YLVRVHREVHUYDo}HVGHVHJXUDQoD   *UDXVGHXUJrQFLD 5HVXPRGR&DStWXOR  &DStWXOR,,,±,QGLFDGRUHVGHJHVWmRGDPDQXWHQomR  3RUTXrLQGLFDGRUHVQDJHVWmRGDPDQXWHQomR"  )DWRUHVSDUDFiOFXORGHLQGLFDGRUHV   )DWRUHVUHODFLRQDGRVFRPRWHPSR   )DWRUHVUHODFLRQDGRVFRPHVIRUoR++   )DWRUHVUHODFLRQDGRVFRPTXDQWLGDGHVRXQ~PHURGHHYHQWRV   )DWRUHVUHODFLRQDGRVFRPFXVWRV   )DWRUHVUHODFLRQDGRVFRPYDORUHV  7HPSRVGHIXQFLRQDPHQWRHFRQWDGRUHV   )XQFLRQDPHQWRHQWUHGDWDVFRPUHJLVWRVUHJXODUHV   )XQFLRQDPHQWREDVHDGRHPUHJLVWRVLUUHJXODUHV   3URMHo}HVGHIXQFLRQDPHQWR  ,QGLFDGRUHVWHyULFRVGHPDQXWHQomR   7D[DGHDYDULDV   7HPSRPpGLRGHFDOHQGiULRHQWUHDYDULDV   7HPSRPpGLRGHIXQFLRQDPHQWRHQWUHDYDULDV07%)   7HPSRPpGLRGHUHSDUDomR0775   7HPSRPpGLRGHHVSHUD0:7 9,

‹/,'(/(GLo}HV7pFQLFDV


ËQGLFH*HUDO

  8WLOL]DomRSUiWLFDGRVLQGLFDGRUHVWHyULFRVGHPDQXWHQomR  &RQFHLWRGDVDQiOLVHV$%&  ,QGLFDGRUHVQRUPDOL]DGRVGHPDQXWHQomR   ,QGLFDGRUHVHFRQyPLFRV H[HPSORV    ,QGLFDGRUHVWpFQLFRV H[HPSORV    ([HPSORVGHLQGLFDGRUHVRUJDQL]DFLRQDLV   )DWRUHVTXHLQWHUYrPQRVLQGLFDGRUHV  $QiOLVHVJUiILFDVHYROXWLYDV   $QiOLVHGHDFRQWHFLPHQWRV   $QiOLVHGHHVIRUoR  $QiOLVHVGHLQFLGrQFLD  (PFRQFOXVmRTXHLQGLFDGRUHVXWLOL]DU" 5HVXPRGR&DStWXOR  &DStWXOR,9±0DQXWHQomRGHHGLItFLRV  5HTXLVLWRVOHJDLVHUHJXODPHQWDUHVQDJHVWmRGHHGLItFLRV   'HILQLo}HVDEUHYLDWXUDVHVLJODV   5HTXLVLWRV56(&(UHODFLRQDGRVFRPDPDQXWHQomR   %RDVSUiWLFDVGHJHVWmRGDPDQXWHQomR  2EMHWLYRVGHJHVWmRHLQGLFDGRUHV   ,QGLFDGRUHVGHGHVHPSHQKR   4XDGURGHERUGRGDJHVWmRGHXPHGLItFLR  2VLVWHPDGHJHVWmRGDPDQXWHQomR   &DGDVWURGRSDUTXHREMHWRGHPDQXWHQomR   (VSHFLDOLGDGHVGDiUHDGHLQWHUYHQomRWpFQLFD   3ODQRVGHPDQXWHQomRHSURFHGLPHQWRV   +LVWyULFRGRWUDEDOKR  0RQLWRUL]DomRGHFRQVXPRVHHILFLrQFLDHQHUJpWLFD   &ROKHLWDGHLQIRUPDomRVREUHFRQVXPRVGHHQHUJLD   4XDGURGHDQiOLVHHQHUJpWLFD   3UHYLVmRGHFXVWRVGHHQHUJLD   &RQVXPRGHiJXD   $QiOLVHVDRFRQVXPRGHiJXD  $XGLWRULDV   $SUHHQVmRJHUDOGDRUJDQL]DomRDQWHVGDDXGLWRULD   $XGLWRULDHQHUJpWLFD   $XGLWRULDj4$, 5HVXPRGR&DStWXOR  &DStWXOR9±2UJDQL]DURVLVWHPDGHJHVWmR  (OHPHQWRVGDHPSUHVD   ÈUHDGHLQWHUYHQomRWpFQLFD   &XVWR++ ‹/,'(/(GLo}HV7pFQLFDV

9,,


*HVWmRGD0DQXWHQomRGH(TXLSDPHQWRV,QVWDODo}HVH(GLItFLRV

  3HVVRDO   )RUQHFHGRUHV  &XVWHLR   &HQWURVGHFXVWR   5XEULFDV  2UJDQL]DomRGRSDUTXHGHREMHWRVGHPDQXWHQomR   2UJDQL]DomRIXQFLRQDO   1RUPDGHFRGLILFDomRGRVREMHWRVGHPDQXWHQomR   )DPtOLDVGHHTXLSDPHQWRV  7LSLILFDomRGRVWUDEDOKRVGHPDQXWHQomR  1RUPDGHFRGLILFDomRGHPDWHULDLV  2XWURVHOHPHQWRVGDRUJDQL]DomR 5HVXPRGR&DStWXOR  &DStWXOR9,±5HJLVWRGRVHTXLSDPHQWRVHSODQRV  &RQFHLWRVDVVRFLDGRVDRVEHQV  5HJLVWRGHREMHWRVGHPDQXWHQomR  ,QIRUPDomRDVVRFLDGDDXPREMHWRGHPDQXWHQomR   'RFXPHQWDomRWpFQLFDGHPDQXWHQomR   $VVRFLDomRGHGRFXPHQWDomRWpFQLFDDRUHJLVWRGRREMHWR   &HQiULRRSHUDFLRQDO   6REUHVVDOHQWHVDSOLFiYHLV  0HWRGRORJLDSDUDSUHSDUDomRGRSODQRGHPDQXWHQomR  $OJXPDVTXHVW}HVSUiWLFDVDRSODQHDUDPDQXWHQomR   'HVFULomRGDVWDUHIDVQD)03   3UHYLV}HVQRSODQHDPHQWR   4XDQGRQmRVHGLVS}HGHLQIRUPDomRGHWDOKDGD   3HULRGLFLGDGHVGDPDQXWHQomRVLVWHPiWLFD   4XHWUDEDOKRVGRFXPHQWDU  %LEOLRWHFDGHSUHSDUDo}HV  5RWLQDVGHLQVSHomRWLSR³SDVVHLR´ 5HVXPRGR&DStWXOR  &DStWXOR9,,±3URJUDPDomRHJHVWmRGRVWUDEDOKRV  'HILQLo}HV  *HVWmRGRVWUDEDOKRV  7UDEDOKRVSURJUDPDGRV   27VLVWHPiWLFD   5RWLQDGHLQVSHomRWLSR³SDVVHLR´   27SUHYHQWLYDFRQGLFLRQDGD  7UDEDOKRVQmRSURJUDPDGRV   5HSDUDomR   5HSDUDomRXUJHQWH 9,,,

‹/,'(/(GLo}HV7pFQLFDV


ËQGLFH*HUDO

 6LQWRPDVyUJmRVHFDXVDVGDVDYDULDV  3HGLGRVjPDQXWHQomR  5HSRUWDURHVIRUoRGHPmRGHREUD  5HSRUWDULPSXWDUSHoDVHPDWHULDLVXWLOL]DGRV  5HJLVWDURXWURVUHFXUVRVQRVWUDEDOKRV 5HSRUWDUDUHDOL]DomRHRVWHPSRV 5HJLVWRVGHIXQFLRQDPHQWRGRVHTXLSDPHQWRV 5HVXPRGR&DStWXOR  &DStWXOR9,,,±1RUPDGHFRGLILFDomRGHPDWHULDLV  'HILQLo}HV  5HTXLVLWRVGDJHVWmRGRVPDWHULDLVGHPDQXWHQomR  1RUPDGHFRGLILFDomRGHPDWHULDLV   &ODVVHV   )DPtOLDVHVXEIDPtOLDV   'HVLJQDo}HVHLQIRUPDomRDVVRFLDGDDRVDUWLJRV  (OHLomRGRVDUWLJRVGRILFKHLURPHVWUH  &RQVXPRGHPDWHULDLVQDPDQXWHQomR 5HVXPRGR&DStWXOR  &DStWXOR,;±*HVWmRGRDUPD]pP  'HILQLo}HV  )XQo}HVGDJHVWmRGRDUPD]pP   2SHUDFLRQDLV   *HVWmR  $UUXPDomRItVLFD   /RFDOL]DomRGRVDUWLJRVQRDUPD]pP   (WLTXHWDJHP  5HFHomRItVLFDGHPDWHULDLV  (QWUDGDVSDUDDUPD]pP  6DtGDVGHDUPD]pP   3URFHVVRQRUPDO   6DtGDVVLPSOLILFDGDVXPDXP  (OHLomRGRVDUWLJRVGHDUPD]pPHGHILQLomRGHTXDQWLGDGHV  $UWLJRVUHFRQGLFLRQDGRV  ,QYHQWiULR  ,QIRUPDomRHDQiOLVHVGDJHVWmRGHVWRFNV 5HVXPRGR&DStWXOR  &DStWXOR;±$SURYLVLRQDPHQWRVjPDQXWHQomR 'HILQLo}HV 3URFHVVRGHHQFRPHQGD )RUQHFHGRUHV ‹/,'(/(GLo}HV7pFQLFDV

,;


*HVWmRGD0DQXWHQomRGH(TXLSDPHQWRV,QVWDODo}HVH(GLItFLRV

&RQWUDWRVGHPDQXWHQomR   (OHPHQWRVJHUDLV   ÆPELWRGDVWDUHIDV   'LVSRVLo}HVWpFQLFDV   'LVSRVLo}HVFRPHUFLDLV   'LVSRVLo}HVRUJDQL]DFLRQDLV   'LVSRVLo}HVOHJDLVHMXUtGLFDV   &RQWUDWDUIRUDRXID]HUPRVQyV" $SURYLVLRQDPHQWRGHPDWHULDLV   4XDQGRHQFRPHQGDU   4XHTXDQWLGDGHHQFRPHQGDU   0RGDOLGDGHVGHIRUQHFLPHQWR 5HVXPRGR&DStWXOR  &DStWXOR;,±&RQWURORGHFXVWRVGHPDQXWHQomR 2VFXVWRVGDPDQXWHQomR   &RQFHLWRQRUPDOL]DGRGRFXVWRGHPDQXWHQomR   &XVWRVLQYLVtYHLV $SXUDPHQWRGRVFXVWRV   &XVWRVGHPmRGHREUD   &XVWRVGHPDWHULDLV   &XVWRGRVVHUYLoRV   &XVWRVGHLQGLVSRQLELOLGDGH 2UoDPHQWRVGHPDQXWHQomR   (VWUXWXUDGHUXEULFDVHFHQWURVGHFXVWR   (VWLPDWLYDVGHFXVWRSDUDRRUoDPHQWR   (VWUXWXUDURRUoDPHQWR   &XVWHDUDPDQXWHQomR   5HODWyULRVGRFRQWURORRUoDPHQWDO 5HVXPRGR&DStWXOR  &DStWXOR;,,±,PSOHPHQWDUDJHVWmRHPHGLItFLRV 2UJDQL]DomRGRVHGLItFLRVHPVLVWHPDV   9DQWDJHQVGDVLVWHPDWL]DomRIXQFLRQDO   *UDQGHVJUXSRV   6XEJUXSRVVLVWHPiWLFRV   'HVFULomRGRVVLVWHPDV   5HJUDVSDUDXWLOL]DomRGDVLVWHPDWL]DomRIXQFLRQDO  ([HPSORVWtSLFRVGHRUJDQL]DomR   (GLItFLRGHHVFULWyULRV   &DPSXVXQLYHUVLWiULR   &DGHLDGHKRWpLV   6HGHGHXPEDQFRHUHGHGHDJrQFLDV ;

‹/,'(/(GLo}HV7pFQLFDV


ËQGLFH*HUDO

  3UHVWDGRUGHVHUYLoRVGHPDQXWHQomR  3ODQHDPHQWRHSURJUDPDomRGRSURMHWR &DGDVWURGHREMHWRVGHPDQXWHQomRHSODQRV&DVRVWtSLFRV   (GLItFLR   &RQWDGRUGHYLVLWDQWHV   &RQWDGRUGHHOHWULFLGDGH   ([WLQWRUHV   8QLGDGHGHWUDWDPHQWRGHDU 87$  5HVXPRGR&DStWXOR  $SrQGLFH,±(VWUXWXUDGHVLVWHPDVSDUDHGLItFLRV  $SrQGLFH,,±'HVHQKRVGHILFKDVWpFQLFDV  $SrQGLFH,,,±%LEOLRWHFDGHSUHSDUDo}HVSDGUmR  %LEOLRJUDILD  ËQGLFHGH)LJXUDV  ËQGLFHGH7DEHODV  ËQGLFH5HPLVVLYR  *ORVViULRGH7HUPRV&RUUHVSRQGHQWHV      

‹/,'(/(GLo}HV7pFQLFDV

;,




3UHIiFLR

(LVXPOLYURVLPXOWDQHDPHQWHRSRUWXQRHLQRYDGRUVREUHXPWHPDMiFOiVVLFRRGDJHVWmR GD PDQXWHQomR GH HTXLSDPHQWRV H GH LQVWDODo}HV R TXDO VH Yr DODUJDGR j JHVWmR GRV HGLItFLRVSRUYLDOHJLVODWLYDGHVGH2SRUWXQRSRUTXHLQWHJUDHFODULILFDRWHPDGD FHUWLILFDomRHQHUJpWLFDGHHGLItFLRVHDUHJXODPHQWDomRWpFQLFDSDUDRSURMHWRHDH[SORUD omRGDVLQVWDODo}HV,QRYDGRUSRUTXHXVDDIRUPDGHDQRWDo}HVHFRPHQWiULRVjVQRUPDV UHFHQWHPHQWHSXEOLFDGDVVREUHJHVWmRGDPDQXWHQomR WHUPLQRORJLDLQGLFDGRUHVFRQWUD WRVHGRFXPHQWDomR SUiWLFDSRXFRIUHTXHQWHHPOLYURVGHHQJHQKDULD $UHFHQWHOHJLVODomRDGHTXDGDPHQWHGHVFULWDQHVWDREUDUHFRQKHFHDLPSRUWkQFLDFUHVFHQWH GHXPDERDJHVWmRGRVFDSLWDLVIL[RVGDVHPSUHVDVHYHPGDUXPFRQWULEXWRLPSRUWDQWH SDUD D LQWHJUDomR GD GLPHQVmR HFRQyPLFD MXQWDPHQWH FRP D GLPHQVmR WpFQLFD QXPD YHUGDGHLUD JHVWmR GH DWLYRV 2 JUDQGH REMHWLYR GHL[DUi DVVLP GH VHU DSHQDV D HILFiFLD WpFQLFD H LQWHJUDUi SURJUHVVLYDPHQWH WDPEpP D HILFLrQFLD GD XWLOL]DomR GRV UHFXUVRV SHVVRDVPDWHULDLVGLQKHLURHWHPSR  2(QJHQKHLUR6DUDLYD&DEUDOHPSUHVWDDRTXHHVFUHYHJUDQGHFUHGLELOLGDGHUHVXOWDQWHGH XPDYLGDGHHVWXGRHGHYDVWDH[SHULrQFLDHPPXLWRVHYDULDGRVDPELHQWHVGHWUDEDOKRHP PDQXWHQomR±GHVGHDJUDQGH³HVFROD´WHFQROyJLFDGRVQDYLRVGD0DULQKD0HUFDQWHDWpj FRPSOH[LGDGH H H[LJrQFLDV GD JHVWmR GRV VLVWHPDV GH SURGXomR LQGXVWULDO HP IiEULFDV H GRVJUDQGHVHGLItFLRVGHVHUYLoRVDWXDLV5HILQDGDWDPEpPSHODQHFHVVLGDGHGHWUDQVPLWLU GXUDQWH DQRV FRQFHLWRV H WpFQLFDV GH IRUPD HVWUXWXUDGD H GLGiWLFD DRV VHXV DOXQRV GD (VFROD1iXWLFD0DVQmRVyDVXDSURVDSUHFLVDHFRQFLVD SUySULDGHXP(QJHQKHLUR p WDPEpP HQULTXHFLGD ± SDUD PDLV IiFLO OHLWXUD H DVVLPLODomR ± SHOR TXH GHVLJQD SRU ³OLQJXDJHPGRGLDDGLD´DTXDOID]UHFRUGDUDROHLWRUTXHIH]GDPDQXWHQomRXPSRXFR GD ³SDL[mR´ GD VXD YLGD HSLVyGLRV HP FLUFXQVWkQFLDV VHPHOKDQWHV R TXH WRUQD HVWH XP SRXFR³F~PSOLFH´GDTXHOHHID]GDOHLWXUDGDREUDXPDWRSDUDDOpPGH~WLODJUDGiYHO



‹/,'(/(GLo}HV7pFQLFDV

;,,,


*HVWmRGD0DQXWHQomRGH(TXLSDPHQWRV,QVWDODo}HVH(GLItFLRV

'HIRUPDPXLWRSHVVRDOJRVWDULDGHPDQLIHVWDUDPLQKDVLQFHUDDGPLUDomRSHORIDFWRGR (QJHQKHLUR6DUDLYD&DEUDOVHUFDSD]GHHVFUHYHUVREUHWHPDVQHFHVViULRVHLQWHUHVVDQWHV TXDVHVHPIRUPXODomRPDWHPiWLFD±DOJRGHTXHHXMDPDLVVHULDFDSD] (P UHVXPR HVWD REUD FRQVWLWXL XPD FRQWULEXLomR yWLPD SDUD R GHVHPSHQKR FRPSHWHQWH GDJHVWmRGRVDWLYRVIL[RVGDVHPSUHVDV  )HYHUHLURGH  5XL$VVLV (QJHQKHLUR0HFkQLFR3K'SHOR,67 $VVHVVRUGR'HSžGH,QWHJULGDGH(VWUXWXUDOGR,64 3URIHVVRUFRQYLGDGRGD)(8&3HGD8/+7 

;,9

‹/,'(/(GLo}HV7pFQLFDV




1RWDGR$XWRU

3URYpUELR GH RULJHP GHVFRQKHFLGD /RQJR p R FDPLQKR GR HQVLQR DWUDYpV GH WHRULDV %UHYHHHILFD]DWUDYpVGHH[HPSORV6XEVFUHYR &RPRRUJDQL]DUHS{UHPSUiWLFDXPVLVWHPDGHJHVWmRGHPDQXWHQomRLQIRUPDWL]DGRpR WHPD GHVWH OLYUR $ SDUWLU GD  HGLomR YLX UHIRUoDGD D FRPSRQHQWH UHODWLYD j JHVWmR GH HGLItFLRVTXHIXQFLRQDPFRPRFDVRGHHVWXGRSDUDLOXVWUDUDPHWRGRORJLDGHLPSOHPHQ WDomRGRVLVWHPDGHJHVWmR 1DYHUGDGHXPHGLItFLRRXXPDFRQVWUXomRFLYLOWLQKDPDWpKiSRXFRWHPSRH[LJrQFLDV GH PDQXWHQomR UHODWLYDPHQWH PRGHVWDV +RMH p GLIHUHQWH LQVWDODo}HV FRPSOH[DV SDUD FRQIRUWR GDV SHVVRDV FOLPDWL]DomR QHFHVVLGDGH GH UDFLRQDOL]DomR HQHUJpWLFD TXDOLGDGH GR DU LQWHULRU VHJXUDQoD FRQWUD LQFrQGLR H LQWUXVmR JHVWmR GH HPHUJrQFLDV RV SUySULRV FRPSRQHQWHV GH FRQVWUXomR FLYLO D LPDJHP H XPD H[WHQVD VpULH GH UHJXODPHQWRV H FHUWLILFDo}HV TXH WrP TXH VHU FXPSULGRV H HYLGHQFLDGRV FRQVWLWXHP XP FHQiULR PXLWR GLYHUVLILFDGRTXHMXVWLILFDXPDDERUGDJHPGHJHVWmRWpFQLFDHVFODUHFLGDHUREXVWD $ JHVWmR GD PDQXWHQomR WHP XP FRQMXQWR GH UHJUDV H FRQFHLWRV TXH VmR OLQHDUPHQWH DSOLFiYHLVDTXDOTXHUWLSRGHRUJDQL]DomRYDULDQGRDSHQDVDVSDUWLFXODULGDGHVGRSDUTXH REMHWRGHPDQXWHQomRDVSHVVRDVDFXOWXUDGDRUJDQL]DomRHDHQYROYHQWHGHH[LJrQFLD VRFLDO2VHGLItFLRVVmRPDLVXPFDVRTXHSDUWLOKDHPSOHQRDVUHJUDVEiVLFDVGDJHVWmRGD PDQXWHQomR 2 OLYUR SURFXUD LQGX]LU R OHLWRU D RUJDQL]DU D JHVWmR GH PDQXWHQomR YROWDGD SDUD FDVRV UHDLVFRPHoDQGRSRUGHEDWHUTXDLVRVUHVXOWDGRVHDVPpWULFDVTXHVHGHYHVHUFDSD]GH PDQLSXODU QD JHVWmR SDUD MXVWLILFDU H VXVWHQWDU DV RSo}HV GH RUJDQL]DomR TXH WrP TXH ID]HUVHORJRQRLQtFLRGDLPSOHPHQWDomRGRVLVWHPD 7RGDDH[SHULrQFLDVXEMDFHQWHjHODERUDomRGHVWDREUDIRLDGTXLULGDDRORQJRGHDQRV QDHPSUHVD1DYDOWLNGHTXHRDXWRUIRLIXQGDGRUHJHUHQWHHXWLOL]DQGRDVXDDSOLFDomR LQIRUPiWLFDGHJHVWmRGDPDQXWHQomR0DQ:LQ:LQDWXDOPHQWHQDVXDTXLQWDJHUDomR 2V SULQFtSLRV H PHWRGRORJLDV XWLOL]DGRV QmR GLIHUHP VXEVWDQFLDOPHQWH FRP D DSOLFDomR LQIRUPiWLFD SHOR TXH DV SDUWLFXODUL]Do}HV TXH VH ID]HP VHUmR IDFLOPHQWH WUDQVSRVWDV 2 OLYURSURFXUDGDULGHLDVHQmRWDQWRSURSRUUHFHLWDVHPERUDHVWDV~OWLPDVHVWHMDPOiFRPR DPDQLIHVWDomRGDVLGHLDVGRDXWRU



‹/,'(/(GLo}HV7pFQLFDV

;9


*HVWmRGD0DQXWHQomRGH(TXLSDPHQWRV,QVWDODo}HVH(GLItFLRV

$JUDGHoR ¬1DYDOWLN0DQDJHPHQWHDRVVHXVWpFQLFRV-RVp)HUQDQGHV$OH[DQGUH&DUYDOKR7LDJR 0DUWLQV 5RGULJR &DEUDO 3DWUtFLD &RUUHLD )LOLSH &RVWD H 1XQR &DVWUR FXMDV RSLQL}HV FRQKHFLPHQWR H H[SHULrQFLD VmR DTXL WUDQVPLWLGRV H SDUWLOKDGRV VHP PHQomR SDUD DOpP GD UHIHUrQFLD TXH DJRUD VH ID] DR HVWtPXOR TXH WHP VLGR WUDEDOKDU FRP XPD HTXLSD WmR JHQHURVD¬6HQKRUD'0DULD+HOHQD7RPD]HPSDUWLFXODUTXHUHDOL]RXDFRPSRVLomR JUiILFDGRWH[WR $R6HQKRU(QJHQKHLUR5XL$VVLVTXHWHYHDDPDELOLGDGHGHSUHIDFLDUROLYURFXMDRSLQLmR PHpWmRPDLVLPSRUWDQWH TXDQWRRUHFRQKHoRFRPRXPGRVDXWRUHVFRPTXHP PDLVVH SRGH DSUHQGHU VREUH PDQXWHQomR H DR 6HQKRU (QJHQKHLUR -RmR %DUUHWR TXH GH PHX DQWLJRDOXQRQD(VFROD1iXWLFDSDVVRXDHVSHFLDOLVWDQDJHVWmRWpFQLFDGHHGLItFLRVHWHYH GLVSRQLELOLGDGHSDUDPHGDUVXJHVW}HVPXLWR~WHLVVREUHDIRUPDGHRUJDQL]DURVHTXLSD PHQWRVGHXPHGLItFLRSDUDDVXDJHVWmR $RVFOLHQWHVHIRUPDQGRVFXMDVG~YLGDVLGHLDVHH[LJrQFLDVWrPVLGRXPDIRQWHLPSRU WDQWHGHHQVLQDPHQWRV ¬/LGHOFXMDIRUPDGHHVWLPXODURVVHXVDXWRUHVYDLEHPDOpPGRTXHVHSRGHULDDUUXPDU VRERWtWXORERPSDUDRQHJyFLR ( GHGLFR HVWD HGLomR D XP FRQMXQWR GH DPLJRV TXH FRQWULEXtUDP GHFLVLYDPHQWH SDUD D REUD&ULVWLQD-RmR6XVDQD&DUYDOKR$QWyQLR$OPHLGD$QWyQLR6DQWRV&DVWURDHQFDEHoDU XPDOLVWDFXMRVQRPHVSUySULRVTXDVHHVJRWDPRDEHFHGiULR 6XJHVW}HVHRSLQL}HVVHUmREHPYLQGDV 2DXWRU -RVp3DXOR6DUDLYD&DEUDO VFDEUDO#QDYDOWLNFRP

;9,

‹/,'(/(GLo}HV7pFQLFDV

Profile for Grupo Lidel

Gestão da Manutenção de Equipamentos, Instalações e Edifícios  

Como organizar e implementar um sistema de gestão da manutenção com apoio da informática

Gestão da Manutenção de Equipamentos, Instalações e Edifícios  

Como organizar e implementar um sistema de gestão da manutenção com apoio da informática

Profile for lidel

Recommendations could not be loaded

Recommendations could not be loaded

Recommendations could not be loaded

Recommendations could not be loaded