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urban solutions


We are all aware of the growing prominence that cities have in the global economy and of the strategic importance of the so-called urban solutions as an economic sector with an important future. Never before in the history of humanity have cities grown and transformed themselves as much as during the start of the 21st century. For a number of years now, the city-state of Singapore has been committed to strengthening this productive sector of its economy and is developing, in particular, highly creative initiatives to export solutions for ports, airports, social housing, technology parks, solutions for the treatment of water and waste, transport, energy, etc. to other cities and regions of the world. Within this context it makes sense for Singapore to create the World Cities Summit -which is becoming a major gathering at a global level on the subject of cities- the Mayors Forum and the Lee Kuan Yew World Cities Prize, possibly the most prestigious international distinction awarded in the field of urban excellence. In 2010 Bilbao had the privilege of receiving a prize at the first edition of the LKY-WCP and this is what has encouraged Singapore to organise the World Cities Summit Mayors Forum 2013 in our city. Over time Europe has been capable of developing some of the world’s most attractive and human cities, and Bilbao is a clear example of a European city that has reinvented its economic model and has carried out a formidable urban transformation. The transformation of Bilbao, which is today an international reference, has been possible thanks to the support of our public institutions, but to a large extent also thanks to the effort, innovation and technical quality of the professionals and companies that work in Bilbao and in the Basque Country. The companies that figure in this document are a clear example of the potential of our urban solutions industry to play a relevant international role. We would like to take the opportunity given by this World Mayors Forum Singapore-Bilbao and in particular the Business Summit to share Bilbao’s urban transformation experience and to give our companies the opportunity to open new markets, being the examples of knowledge, excellence, innovation and technology that they are in the context of the global economy.

IĂąaki Azkuna Mayor of Bilbao

urban solutions


Contact Nora Sarasola Irizar Bilbao Ekintza CEO Navarra, 5. 48001. Bilbao. Bizkaia (Spain) Telephone: (34) 944 205 304 E-mail address:


































urban solutions


BBVA Headquarters address Plaza de San Nicolรกs 4. 48005 BILBAO Bizkaia (Spain) Contact Telephone: (34) 944 87 52 01 E-mail address: Website Brief corporate description Founded in 1857, BBVA is a customer-centric global financial service group. The group holds a strong leadership position in Spain, is the largest financial institution in Mexico and has leading franchises in South America and the Sunbelt region of the United States. Its diversified business is geared towards high-growth markets and relies on technology as a key competitive advantage. Corporate responsibility is at the core of its business model. BBVA fosters financial education and inclusion and backs scientific research and culture. It prides itself on operating with the greatest integrity, long-term vision and applying best practices. It is quoted on the main sustainability indexes.


Innovation and entrepreneurship are two strategic pillars for BBVA and most of those endeavours are focused in the BBVA Innovation Centre

BBVA Innovation Centre Its operations reflect its aspiration to be a major meeting point of a knowledge network with 10,000 experts from different cutting-edge institutions and companies worldwide, including Google, MIT (Massachusetts Institute of Technology), Stanford University or the Fraunhofer Gesellshaft. Its objectives include developing trail-blazing technology projects and promoting collective talent, at the same time as facilitating the application of those advances to BBVA operations.

Aims of the urban analysis project •

Discover new perspectives on the reuse of anonymized data from payment and cash withdrawal transactions in the city, taking into account the space-time component.

Understand how people relate to the city through interaction with different types of retail outlets.

Evaluate the predictive capacity that this new type of analysis has on future behavior.

Combine these data with other sources of information so that new perspectives may be extracted.

Create new services that improve the quality of life in urban environments.

The urban analysis project Among the lines of work of the New Technologies team at the BBVA Innovation Centre, the Big Data Work Group has embarked on a research and development pathway. Its goal is to provide the institutions working in urban management with new efficient government tools that help them to make proposals and adopt decisions to improve economic activity. They also have enabled the institutions to use all the opportunities to gather and interpret the large volumes of data that technology currently offers. Our bank has a valuable layer of information that can contribute to this goal. It involves monitoring and logging the commercial transactions performed by anonymous BBVA cards at any point of sale (hereinafter TPV) and using the records of any bank’s card transactions carried out at BBVA points of sale. The level of representativeness of the payment information processed by BBVA is around 20% of all card payments in Spain. In a territory such as Bizkaia, that would mean more than 100,000 citizens who “tell” us every day where they are and on what they spend money, and in an anonymous way and aggregated by population groups. This leaves a continuous data flow with temporary space coordinates. In addition to these two data sources, the data mining from ATM cash machines can be used to describe how intensively cash is used. Establishing the economic behaviour of a territory is useful for society as a whole. It allows companies to adopt expansion policies in keeping with the demand detected in a zone. It can be used to configure a supply of products and

services in line with the profiles of the residents or visitors identified in an area. It also results in dynamic prices to offset tourist seasonality, which is something that results in direct improvements for entrepreneurs and consumers alike. Furthermore, governments can thus focus their tourist promotion campaigns on countries where there may be the greatest impact and attraction of visitors,. They can therefore plan the location of new amenities that take into consideration the mobility patterns noted among their potential users and they can assess the impact of their decisions to invest in new infrastructures on the economy of a neighbourhood. These are just some examples of what can be achieved by analysing the many types of data generated in the city. However, it is only when the data is processed and interpreted using advanced tools that nonintuitive correlations emerge and provide us with a new reading of what is happening in our cities. At a time where our society’s greatest concerns are related to the economy and employment, we believe that showcasing the BBVA data generated to drive improvement in the socio-economic sphere is an excellent way of helping to enhance the quality of life of the general public. To help us configure that tool, we have had the valuable backing of Bilbao City Council and specifically the Trade Division, Bilbao Ekintza, right from the start. It has proven to be a leading partner along with other local governments such as Madrid or Barcelona, whose requirements have helped us to understand the value of studying our data and to shape and prioritise the urban analysis services.

At a time where our society’s greatest concerns are related to the economy and employment, we believe that showcasing the BBVA data generated to drive improvement in the socio-economic sphere is an excellent way of helping to enhance the quality of life of the general public.


urban solutions


Construcciones y Auxiliar de Ferrocarriles, S.A. Headquarters address JosĂŠ Miguel Iturrioz, 26 Apdo. de Correos, 2. 20200 BEASAIN Gipuzkoa (Spain) Contact Telephone: (34) 943 88 01 00 Fax: (34) 943 88 14 20 E-mail address: Website Brief corporate description Since 1917, the CAF Group has designed, manufactured and refurbished railway vehicles (trams, LRVs, heavy and light metros, tram-trains, electrical and diesel regional, commuter, intercity, high speed, variable gauge, coaches), components, maintenance servicing, development and management of integral railway projects and to the supply of the different aspects of those systems (signalling, communications, energy, tanks, etc.). CAF has several international and domestic plants (USA, Brazil, Mexico and France). The CAF Group also has subsidiaries in Europe, Asia, Africa, Oceania and America for railway fleet warranty, maintenance and refurbishing activities.


A cutting-edge means of transport that is silent, on-time and economically and environmentally sustainable that has created nearly 2.000 new indirect and direct jobs.

Zaragoza (704,000 inhabitants) has made a firm commitment to sustainable mobility, to which CAF has made a decisive contribution. In March 2013, Line 1 of the Tramway, a cutting-edge means of transport that is convenient, silent, on-time and economically and environmentally sustainable, was opened. With a reliability rate of 99.91% and clearly welcomed by the users (rated 8.07/10), it is exceeding the expected demand (80,000 people/day). Other neighbourhoods are now asking for the lines to be extended. Its coming into service reduced the traffic in the city centre by 60%. The TomTom Annual Congestion Index rates it as the least congested European city. The pedestrian area has been expanded and 42,000 m2 of green areas created between the rails (12% lower CO2 emissions).

The work to construct the line was carried out in two phases and scrupulously complied with the budgets and time lines. The work and the CAF Urbos 3 units were even completed ahead of schedule, as the result of a first-rate integrating approach to ensure the success of the project. It took 20 months from the start of construction to the first phase coming into service.

Energy savings Urbos 3 has a Rapid Charge Accumulator (ACR) using super condensers that enable smart energy management and its regenerative braking, leading to savings of 35%. The Zaragoza Tramway is the first worldwide to obtain a Product Environmental Declaration (ISO 14025).

Other data

An ambitious project 25 stops and 31 CAF Urbos 3 trams (32 metres, capacity for 200 people - 52 seated), which operation with catenary except for two kilometres in the old town where the Rapid Charge Accumulator (ACR) systems and the SIL4 maximum safety integrity level (both developed by CAF) allow the trams to circulate without overhead cables. They run every five minutes at an average speed of 20 km/h in the rush hour, thanks to the Traffic light Priority implemented by Zaragoza City Council (13 crossroads/ km).

Public Sector-Private Partnership company Zarazoa City Council (20%) and the private sector (80%: CAF, Transportes Urbanos de Zaragoza –TUZSA--, FCC and ACCIONA construction companies, IBERCAJA and CONCESSIA financial constitutions) male up the “Los Tranvías de Zaragoza” public sector-private partnership company, that will manage, as a public service, the construction, operating and maintenance of Line 1 of the Zaragoza Tramway for 35 years, involving an initial investment of 355.7 million euros. This formula has become a benchmark for many other international and national projects interested in a “Turn-key” system. The Tramway has created nearly 2,000 new indirect and direct jobs, an unusual situation in the current economic climate.


Collaboration by the ONCE (Spanish Organisation for the Blind) and the DFA Foundation (reduced mobility) in the design of fixed and mobile equipment (finger touch equipment, Braille vending machines, low floor and 20% of the length of the Urbos 3 as doorways). Visits from more than one hundred cities in 44 countries and eight international and national awards (Best Customer Initiative at the Light Rail World Awards 2013; finalist for the Smart City award, along with London and Madrid; Best World Project at the Light Rail Awards 2012; UITP prize for the Best Urban Integration Project 2012; among others) endorse the project.

CAF Scope • Stake in the public sector-private partnership company • • •

(integration, construction, operation, maintenance and management of the system for 35 years). 21 Urbos3 tramways with ACR system and their maintenance. Maintenance workshop equipment. Electrification of the system (5 sub-stations for traction power, 6 power switching systems for centenary-free sections, recharge stations from the floor of the ACR at stops and energy supply networks). Solutions aimed at the infrastructure of the system.

Zaragoza Tram is the first worldwide to obtain a Product Environmental Declaration with a 35% of energy savings.

urban solutions

GREEN TECHNOLOGY FOR MANUFACTURING LEAD-FREE STEEL Gerdau Headquarters address Barrio Ugarte s/n 489470 BASAURI Bizkaia (Spain) Contact Telephone: (34) 944 87 15 00 E-mail address: Website Brief corporate description Gerdau is the largest manufacturer in Spain of special steels, forgings and castings, as well as one of the main manufacturers of drop forging pieces. Because of its size and specialisation, Gerdau is a reference point for steel manufacture in the European special steels sector. The Company, whose strategy is centred on the production of special steels for the automotive industry, currently undertakes the production of high alloy steels with the manufacture of stainless steels.


GERDAU, specifically the R&D centre and the Basauri plant, have been the trail-blazers worldwide in the development and honing of special lead-free steels with improved machinability and is leading projects in Spain and Europe.

GREEN TECHNOLOGY FOR MANUFACTURING LEAD-FREE STEEL Every morning, most of us start up 1000 kg of steel. In an average car, over 50% of the total weight is made up of steel parts, including the bodywork, chassis and other components. Steel continues to be the main material used for vehicles and the car industry uses over 15% of the steel manufactured worldwide. The critical parts, used in the engine, gearbox or for the suspension are manufactured using the special steel produced at the GERDAU plant. Over 60% of the special steel produced by GERDAU is used by the car industry and the rest by other industries including wind power axis, machinery, mechanical

components, nuts and bolts, etc. As far as the car industry is concerned, this steel is the preferred material to make the parts and components of the engine or the gearbox, involving the power transmission and high mechanical resistance and great reliability to a long life in service are needed. The majority of parts need to be machined to be shaped to be manufactured using bars of special steel. The machining operations (turning, drilling, milling, etc.), which cut away the excess material to obtain the final shape desired, are very expensive and increase the costs of manufacturing the parts, where they can account for up to 50% of the total.


Transformation of steel bars into gears and shafts of the gearbox.

GERDAU, specifically the R&D centre and the Basauri plant, have been the trail-blazers worldwide in the development and honing of special lead-free steels with improved machinability and is leading projects in Spain and Europe. MECAMAX®MB technology to improve machinability is a green and specific process to manufacture special steels using bismuth as the alloy element as the alternative to lead steels. Bismuth is a non-toxic metal that does not dissolve in the steel, but rather, thanks to a specifically designed secondary metallurgy process, is uniformly distributed. It has a low fusion point that produces steel that is “selflubricated” when being machined. It means that the steel can be cut and the excess material can be eliminated as swarf, which reduces the wear of the cutting tools and encourages fragmented swarf. The innovation of this technology lies in the following aspects:

• Elimination of lead by the use of another nonpolluting chemical elemens.


• Improving the mechanical properties of the end product in terms of durability.

• A quality, competitive product and apt for new car design is created.

Another of the major impacts of this technology is the safety of the operators of the companies that machine steel parts. There is a notable reduction on the machining lines of incidents requiring medical care, cuts and other effects from handling the swarf generated during the machining process. MECAMAX®MB steels generate short and small swarf that are easy to handle and eliminate the need for operators to clean and unclog the lathes and machine tools. In short, despite the significant changes in the automobile sector, with the introduction of electric and hybrid cars or new materials, special steel is in a good position in the sector given that it is a safe material, 100% recyclable, easy to shape and with a competitive price. Finally, it should be noted that, apart from in the car industry, special steel is used in numerous applications for which the above account is totally valid.

MECAMAX®MB technology to improve machinability is a green and specific process to manufacture special steels using bismuth as the alloy element as the alternative to lead steels.

urban solutions

SMART GRID IN THE CITY OF BILBAO BIDELEK SAREAK Iberdrola Headquarters address Plaza Euskadi, 5. 48011 BILBAO Bizkaia (Spain) Contact Eduardo Navarro AzcĂşnaga Telephone: (34) 944 15 14 11 E-mail address: Website Brief corporate description IBERDROLA is a private company with a wealth of experience in producing and distributing energy built up over the more than 150 years of history in the serve of energy development, guaranteeing supply, quality and innovation. Thanks to the internationalisation process embarked on in 2001, Iberdrola is currently one of the top five European electricity companies in terms of market capitalization and operates in over 30 countries. It has around 31,300 employees and over 31.5 million customers. Nowadays, Iberdrola has an installed capacity of over 46,000 MW worldwide and is the world leader in renewable energies, a sector where it already has 14,000 MW.


BIDELEK SAREAK: public-private participation as a driving force for a smart grid in the city of Bilbao IBERDROLA DISTRIBUCIÓN ELÉCTRICA and EVE have embarked on the BIDELEK project, involving an investment of €60 million, to deploy a state-of-the-art smart grid between 2011 and 2014. The project is being deployed in the Gran Bilbao metropolitan area and 400,000 people will benefit from the technological advances, thus improving their quality of life. Furthermore, the project is an opportunity to develop the electronic and electrical equipment to be used in smart grid developments in the future. This development is an initial step towards smart power grids. They are taken to be a technological evolution of the current electricity system, with the incorporation of electronic systems, telecommunications and information systems. This will benefit all the members of the business value chain: • Customers as a result of the services that they receive from the energy supply companies and the management of their consumption. • Distributed generation and electric vehicle given how easily they can be integrated. • The distribution grid as a result of the technological evolution of its elements and the way it is managed.

Iberdrola is firmly committed to developing a sustainable energy model capable of responding to a triple economic, social and environmental target. Iberdrola Distribución Eléctrica delivers energy to 10.8 million supply points in Spain.

The smart grid as a driving force in Bilbao to sustainably achieve the targets to cut CO2 by 20%, increase the generation of renewable energies by 20% and reduce energy consumption by 20% by 2020.

BIDELEK’s success is based on two cornerstones First, it has fostered innovation by developing the equipment to be used in future smart grid deployments and by introducing technological innovations into the electricity grid. Local industry can thus access a booming market. This has sparked great interest, as can be seen from the countries who have visited us, including Brazil and Canada, eager to learn about the project and its potential opportunities for the zones where it is implemented. Technology aimed at:

• • • • • • • •

Improving the information for customers. Enabling more active participation of customers. Enabling active management of domestic demand. Improving service quality. Fostering the integration of distributed renewable energy in the grid. Enabling the wide-scale integration of electric vehicles Reducing grid losses. Giving impetus to the active operation of the grid and improving planning.

Second, it has deployed a smart grid based on an initiative between a private company, Iberdrola Distribución Eléctrica, and the public sphere, the Basque Government through the EVE, with the support of Bizkaia Provincial Council and Bilbao City Council. The technological advances are thus showcased and the citizens perceive the benefits. It is thus an opportunity to foster greater commitment to an even more sustainable electricity grid model for the future that:

• • • •

Provides benefits for the users, system, society, city and business fabric. Contributes to improving environmental and energy efficiency. It is a catalyst for the sector. It places the city of Bilbao as having one of the most ambitious smart grid deployments worldwide. The city is thus positioned to use the potential of the project to drive new services that can benefit local residents and their quality of life.

The deployment implies a huge management challenge, ranging from the standardisation of the equipment, to its supply and subsequent installation, while trying to minimise any inconvenience to the general public. Emphasis is thus placed on: • Meters using open and public standards that guarantee interoperability and competitive market prices. • Mainstreaming of smart grid equipment focused on enhancements transferred to the market (quality, cutting losses, efficiencies). • Focus on future standards and technologies. • Encouraging manufacturers and the conversion of installers to the new technologies. A technical showroom has been set up with operational and real equipment where the interested stakeholders can learn about the advantages for the electricity system that, in short, benefits the final user, the city and the economy as a whole. In short, a successful experience that is an international benchmark and can be adapted to other cities and their environments. It likewise drives all the services that use the electricity supply to improve the quality of life of the citizens and the sustainable growth of the region.


Smart electricity grids are a technological evolution of the electricity system. By incorporating information, telecommunications and electronics system, they will enable new services to be provided to the customers and optimise the management of the electricity grid itself as a cornerstone towards a more sustainable city.

urban solutions

NETWORK TO FACILITATE INTERNET ACCESS TO PEOPLE Ibermรกtica Headquarters address Paseo Mikeletegi, 5. 20009 DONOSTIA Gipuzkoa (Spain) Contact Telephone: (34) 943 41 35 00 E-mail address: Website Brief corporate description IBERMรTICA is one of the main Information Technologies (ICT) service companies on the Spanish market. Founded in 1973, it operates at different levels of the value chain of the IT services. The company provides solutions for all sectors and is particularly geared to the ICT consultancy areas, infrastructure services, information systems integration, outsourcing and implementation of business management integrated solution. The Ibermรกtica competitive strategy is based on innovation as the core area for value creation. The Ibermรกtica Innovation Institute is working to provide the market with innovation solutions based on the use of the ICTs.


As one of the most ambitious initiatives aimed at integrating the general public into the Information Society, Ibermática is working with the Basque Government on the KZgunea project, whose main aim is to eliminate the divide between the people who can use the digital environment and those being left behind. In 2001, a network of free public telecentres was therefore set up to train the general public in the use of ICTs and which has been managed with the help of Ibermática right from the start. The aim is to adapt Basque society to the new digital era, by fostering cultural change and make the new technologies accessible to everyone, to achieve a better quality of life and social balance, and to generate value and wealth in the economy. The KZgunea project has decisively contributed to the deployment, establishment and driving ICTs in the Basque Country. Over that period, KZgunea has helped achieve that over half the population of the Basque Country now regularly uses Internet. It has a total of 279 telecentres, distributed in 251 Basque municipalities, and which have trained 343,051 people. A total of 386,784 users have used those centres.



In recent years, the telecentre network has continued to work to reduce the digital divide, but it has also been getting ready to embark on a new stage based on E-Government. This change means that the use of ICTbased services will significantly increase the quality of life, efficiency and quality of the services provided at all levels of government.

The KZgunea project is particularly geared up to providing a broad range of very practical and accessible training (which can be adapted to the needs of the demand and society at any given time), with that being deemed to be an essential aspect to meet its goal of making the Information Society available to everyone. Different training models divided into blocks of courses have been set up and which teach the basic notions in different disciplines: e-Government, KZgunea has therefore been training both Basque public Google Apps, Basic Internet, Sound and Image, Social sector employees and the general public who want to Networks 2.0, Free Software, etc. use applications on the local government, provincial council or Basque Government websites, or collectives of professionals to deploy electronic transactions (electricians, contractors, etc.)

Sectoral programmes and other activities KZgunea collaborates with other projects, by facilitating the use of its telecentre network to run their own courses. Special mention should be made of the sectoral programmes, specific for women or pensioners, who are the main KZgunea target audience as they are the profiles most vulnerable to the digital divide, or for the self-employed and microcompanies.

Main functions of the project •

It also works with institutions, professional entities and social collectives by allowing them to use the centre network to run different courses related to the new technologies. It has set up a programme of active users or virtual communities to foster grassroots cooperation in the creation of local contents and services. It also hosts digital meetings, takes part in congresses, and interacts in the social networks, among other activities.

• • •

KZgunea brings new technologies to people as a way of achieving social balance and a higher quality of life, and to add value to the economy.


Set up computer rooms (in civic centres, cultural centres, libraries or in the local councils themselves) with browsing areas and training rooms. Provide comprehensive training on Internet and ICT applications. Foster the use of email, browsing online and encourage the setting up of virtual communities among non-profit social associations. Help other projects in aspects related to the new technologies, such as the deployment of electronic cards, ICT skills exams and sectoral courses for small companies. Act as a facilitator for E-Government, with the latter being taken to mean the way of the general public dealing with all levels of government by means of the ICTs.

urban solutions


IDOM Ingeniería, Arquitectura y Consultoría Headquarters address Avda. Zarandoa, 23 - 48015 BILBAO Bizkaia (Spain) Contact Antonio Fernández Rodríguez Telephone: (34) 944 79 76 00 E-mail address: Website Brief corporate description IDOM is an integrated professional services company, multidisciplinary in nature and operating in the international arena. It is independent from any commercial or financial interest and it is fully owned by its workforce. Within the four main lines of work Industry & Energy, Infrastructures, Architecture and Consultancy -, Idom has a proven track record in practically all the service and production sectors of the market. Set up in Bilbao in 1957, Idom has recently focused on its international expansion and by 2012 over 80% of the turnover came from the non-Spanish market. Furthermore, Idom has an architectural division, ACXT, specialised in architectural design and is widely acclaimed internationally.


The new challenges of the emerging cities Sustainability and overcoming the housing deficit play a prominent role in the urban planning strategies of the expanding cities. The energy savings and efficiency concepts mark the path of urban development, in a setting dominated by the climate change perspective. The administrations focus their endeavours on management formulas that allow both the feasibility of the projects and the effective application of the measures needed to generate a stimulating and inclusive policy for all development agents. The shared challenge is the construction of a competitive and sustainable city that is embodied in a habitable, dense, compact city that generates interchange and social cohesion.

The Nuevo Mayab DUIS contributed to sustainable and integral planning of the region by reconciling the plans to increase the 25,000 hotel beds available, with the residential, employment, service and infrastructure needs by means of creating a sustainable development hob in keeping with the growth needs of the city.

Desarrollo Urbano Integral Sustentable Nuevo Mayab. Cancún. México.

Contributing to the quality of life in Mexican cities Mexico is a country immersed in an important social and economic growth process with over 110 million inhabitants. Over recent decades, it has undergone unprecedented urban development and Mexican cities grow on average 50 hectares per day and 900,000 housing units are built in the country per year, with 71.6% of the total population currently living in towns with over 15,000 inhabitants. This situation requires integral policies that avoid the appearance of the negative dynamics that may be associated to this process: speculation and high cost of land, huge consumption of territory, peripheral growth, exclusively residential and socially excluding developments, lack of the minimum necessary infrastructures and services. The DUIS (Sustainable Integral Urban Developments) federal initiative emerged out of this policy, focused on: Control of the urban integral quality and sustainability of the developments by means of a certification process.

Materialising the collaboration commitment of the different stakeholders involved (administrations, secretaries, financial institutions, local and regional administrations, developers and users) by means of a range of initiatives subject to the effective development of the project. IDOM has contributed right from the start to this initiative within its City Strategic Management programme, which includes a comprehensive package of directives to meet the city’s needs and lines of work regarding New Developments and Urban Regeneration. The consistent institutional backing of the programme has resulted in over 389,000 certified housing units, 1.5 million beneficiaries and 10,300 Ha developed, costing an estimated investment of $75,200 million.

New Developments - Shaping the sustainable city of tomorrow. Cancún Nuevo Mayab The most important experience in new sustainable developments is condensed in the proposal for Cancún, an example of a city with accelerated urban expansion with breakneck growth since it was set up “ex novo” as a tourist destination in 1974 to the current 677,000 inhabitants. The Nuevo Mayab DUIS contributed to sustainable and integral planning of the region by reconciling the plans to increase the 25,000 hotel beds available, with the residential, employment, service and infrastructure needs by means of creating a sustainable development hob in keeping with the growth needs of the city.

Urban regenerations Updating yesterday’s city. Aguascalientes City regeneration operations have special importance for urban sustainability as they are paradigm for urban reuse, recycling and efficiency, and minimising the costs and resources used. The Aguascalientes DUIS intervenes in the heart of the city with a proposal focused on generating a new centrality area where new leisure, professional, commercial and residential users coexist over 15 km of land released by high voltage facilities, and which aspires to trigger a revitalising impact on its whole environment.


Urban regenerations.

urban solutions

OPERATIONS CONTROL CENTRE FOR MONTERREY AIRPORT Ikusi Headquarters address Pº Miramón, 170 -20014 San Sebastián (Spain) Contact Telephone: (34) 943 44 88 00 E-mail address: Website Brief corporate description Ikusi is characterised for offering turnkey projects that resolve the management needs of infrastructures and security, information and entertainment, communications and operations of such varied markets as Airports, Public Administration and Companies, Traffic, Railways and Health. An extensive field of action to which we must add remote control systems and solutions, and the design and manufacture of equipment for the capture and distribution of TV signals aimed at TV Operators and the professional distribution sector (electrical and electronic warehouses and installers). A full range of solutions that Ikusi offers its clients from its headquarters in San Sebastián (Spain), the other nine countries in which it is present through subsidiaries (Germany, Australia, Brazil, Chile, Colombia, United Arab Emirates, France, India and Mexico) and multiple delegations, agents and distributors in the rest of the world. 28

Baseline situation

Products/Systems installed

In 2008, the project was launched to set up a new airport terminal with infrastructure, security and communication services that would enable it to be run using the cuttingedge technology at that time.

Communication and data services • Data Network (DNE) • Digital Telephony (ToIP) for over 80 connection points Flight Information (FIDS) • Flight Information Display System, not only in the new terminal but also in the existing terminals. Services and Infrastructures • Monitoring Service by means of setting up an Operations Control Centre (OCC) • Optical Fibre and Structured Cable Network (SCN) Facility Control and Security Systems • Video surveillance system (CCTV) with over 160 cameras • Public address system (PAS) with over 180 loudspeakers • Security Access Control System (SACS) at over 50 points • Fire Alarm System (FAS) with nearly 200 smoke detectors throughout the terminal

Solution The integration of all the systems in a Central Management Platform in an Operations Control Centre, including the operations of all the terminals at Monterrey International Airport. The installation of the communication infrastructure and the systems that enable any possible incidents to be controlled, handled and a rapid response to be provided in order to increase security inside the complex and the physical safety of the passengers, along with providing telecommunication services for the efficient exchange of information.

Results Low Voltage Systems were successfully implemented for the Mexican Airport Operator (OMA) at the New Terminal B at the City of Monterrey (Nuevo Léon). Each of the aforementioned systems are being run and managed in a new Operations Control Centre that includes operations of all the terminals at Monterrey International Airport. The implementation of this Integral Management System, which enables “one window” management of the airport systems by integrating the Security, Infrastructure, Communications and Operations module, has opened up a gap in the airport market in Mexico.

An ongoing partnership The Centro Norte Airport Group (OMA) again trusted Ikusi in 2011 to replace the closed circuit television system in all its airports, except for Monterrey that already had an Ikusi system. It is true that OMA took the low voltage system project that the Company installed in Terminal B at Monterrey Airport into account when awarding this new project. Furthermore, Ikusi had already installed security systems at other airports belonging to OMA, including Torreón and Culiacán. OMA invited nine of its main suppliers to bid for the new project and three made it through to the final cut. Finally, the contract was awarded to Ikusi, based on technical, as the OMA executives trusted the technological quality of the Ikusi bid, and economic grounds, as Ikusi’s bid was the most competitive. On the other hand, this new contract has meant a significant increase in the number of airports worldwide using Ikusi systems. A figure that now stands at 120 airports. There are already 29 airports using the Ikusi systems in Mexico. Acapulco (ACA) Monterrey (MTY) Aguascalientes (AGU) Morelia (MLM) Bajío (BJX) Puebla (PBC) Chihuahua (CUU) Puerto Vallarta (PVA) Ciudad Juárez (MEX) Reynosa (REX) Culiacán (CUL) San José del Cabo (SJD) Durango (DGO) San Luis Potosí (SLP) Guadalajara (GDL) Tampico (TAM) Hermosillo (HMO) Tijuana (TIJ) La Paz (LPA) Toluca (TLC) Los Mochis (LMM) Torreón (TRC) Manzanillo (ZLO) Tuxla (TGZ) Mazatlán (MZT) Zacatecas (ZCL) Mexicali (MXL) Zihuatanejo (ZIH) México DF (MEX)


This Integral Management System enables “one window” management of the airport by integrating the Security, Infrastructure, Communications and Operations module.


The Basque Country


San Sebastian

Demography • Population: 2.17 million people. Education • 66,000 university students. • 3 universities. • 42.6 % graduates of higher education. Basque industry • 166,000 companies. • 890,000 employees. • GDP of 65,500 million Euros.


The Basque economy • GDP per capita exceeds 30% of the European Union average. • It belongs to the European group of regions with the highest wealth per capita . It has its own tax system. Global projection • 31% of GDP goes to international markets. • Trade balance with international markets is positive (6% of GDP).

Business clusters • Fields of action: Machinery, Tools, Car Industry, Research and development (R+D) IT and Electronics, the Environment, Energy, • 2.1% of GDP, above the European Union Aeronau­tics, Household Appliances, Paper, Marine average. Industries, Audiovisual and the Port of BIlbao. • 1.7% of the population employed in R + D. • 1,100 companies. • Among the 40 most innovative regions of the • 100,000 workers. European Union. • 30,000 million euros a year in turnover. Science, Technology and Innovation Infrastructures • 4 Technology Parks. • 9 BERCs (Basic and Excellent Research Centres). • Two commercial ports, Bilbao and Pasaia. • Three airports. The airport of Bilbao is the most • 7 CICs (Corporate Research Centres). important with 4 million passengers per year. • 3 Public Investigation Bodies. • An important network or dual-carriageways and • 2 Technology Corporations. motorways that connect the urban centres. • 4 Sectorial Centres. • In 2016 it will be connected, internally and externally, by a high-speed network.

NEW ECONOMY FOR THE FUTURE Bilbao is now committed to a new economy, which contributes value and future to the city. We have qualified human resources, an industrial tradition over the average, experience in public-private partnership and a transparent and rigorous management of the resources. The challenge for the coming decades involves development an economic policy, linked to urban industrial solutions and strategic sector, such as:

Advanced services

Eco-technology and urban solutions

Art, technology and design

Tourism, health and quality of life

In societies with a high level of life, economic development and well-being are directly linked to the existence and generation of business activities with a high added value in knowledge and technology. Advanced services are therefore a core area of a forward-looking and modern society.

Bilbao has a long list of companies that have been involved in the urban transformation of the city, by contributing experience, technology and excellence. The worthy international recognition of this process is now an economic dimension, offering its stakeholders business opportunities on new markets.

Creativity, culture, technology and design are assets that Bilbao has incorporated into the economic fabric of the city. Bilbao Bizkaia Design and Creativity Council is an initiative linked to graphic and industrial design, fashion, furniture, video-games and the digital and audiovisual economy, which is key in the promotion, internationalisation and competitiveness of those sectors.

Tourism is a sector with great potential for growth. Its evolution and expansion generate new opportunities for the development of regional and urban destinations, that are strengthening their presence as preferred places for their differentiation and uniqueness. Bilbao connects with the new trends that favour experiential and unique trips.

The capital of Bizkaia is well-positioned to deal with a growing demand for services and infrastructures linked to sustainability, habitability, mobility and recovery of urban areas. Its business fabric is strong in fields such as clean energies, waste water and water treatment, public transport, etc.

In this field, Bilbao offers a level of higher qualified technicians over the Spanish and European average, and a clear vocation to create and consolidate creative hubs in the city. Incorporating technology, digital culture and design to all urban and economic processes is, in fact, a hallmark of Bilbao.

Tourism accounts of over 5.6 % of the city’s GDP and will play an even more important part, which coincides with the setting up of a more competitive industry, the boom in business travel and the consolidation of new fields such as health, quality of life, art, culture, the avant-garde, knowledge and the Basque landscape.

They generate 27% of the GDP of Bilbao and their contribution to employment stands at 16.5%. It is a sector with perspectives for growth and is a key factor to foster territorial competitiveness, attract investment and strengthen the productivity of companies and industries. Further, they are associated to location factors where Bilbao is a European benchmark, which include international connections, internal mobility, urban density and diversity, creative and qualified human resources, good public government, social cohesion, attractive environment, own identity and a first-rate health and educational system.


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TRANSPORT: ENVIRONMENT AND ENERGY EFFICIENCY SYSTEMS Ingeteam Headquarters address Parque tecnológico de Bizkaia, edif 106 48170 ZAMUDIO Bizkaia (Spain) Contact Eduardo Giménez Telephone: (34) 944 03 97 10 E-mail address: Website Brief corporate description Ingeteam is a market leader specialising in electrical engineering and the development of electrical equipment, motors, generators and frequency converters. The company primarily serves four key sectors: energy; industry; marine, and rail traction, seeking to optimise energy consumption whilst maximising generating efficiency. The company operates on four continents – Asia, Europe, Africa and America -, employs over 3,000 people and has a turnover of 400 million euros. Its activity is structured on R&D, to which it allocates over 7% of its turnover each year.


Transport, the Environment and Energy Efficiency systems There is currently a growing interest in improving the energy efficiency of the rail transportation. systems The reasons for this trend are clear: • To strengthen the positioning of the railway as the ecological means of transport as a result of the introduction of technological developments which are contributing to a reduction in energy consumption and in emissions of atmospheric pollutants. • To reduce the operating costs of the operators.

Energy efficiency Over recent years, one of the improvements to energy efficiency in rail transport by means of applying regenerative braking to the rolling stock, so that the kinetic energy generated braking is converted into electricity which can be used. Ingeteam is aware of the challenges currently facing railway operators. As expert in the development and manufacture of systems and equipment providing energy exchanges in strategic sectors, it supplies the rail sector with equipment which contributes to improving energy

efficiency both in terms of greater efficiency of the power train of the vehicle and of maximum utilisation of the electricity present in the railway system.

Use of the energy from the braking It is now normal for the rolling stock to incorporate regenerative braking systems which enable the energy generated during braking to be returned to the catenary. However, in d.c. systems this kinetic energy cannot be used to the optimum degree because, since they are equipped with unidirectional electrical substations, the use of the energy is limited to cases where there is another rail vehicle in the vecinity consuming energy at the same time that the other vehicle is generating it whilst the non-recoverable energy is burnt off in the brake resistors of the vehicle. The operators must optimise the traffic management operations by attempting to ensure that the braking operations of some vehicles coincide with the starting of others so as to maximum energy utilisation. However, the percentage of non-recoverable energy is currently high. A range of technologies aimed at maximising this energy saving potential has been developed in recent years, including both solutions onboard the rolling stock and solutions aimed at the infrastructure of the system.


substations and the operation and type of rolling stock The system consists of power electronics equipment so that the number, location and optimum power of the installed in the substation and connected to the main systems to be installed can be defined both from the equipment that already exists in the substation, such as the technical point of view and from the point of view of the return on investment. transformer and rectifier. The system continuously monitors the catenary until it Advantages of the INGEBER system detects the point at which there is braking energy from one vehicle that is unable to be used by another vehicle. At this • Its use does not result in a modification of the current installations of the substation, making use of high time the system extracts this energy from the catenary and cost components such as the transformer. transforms it according to the quality parameters of the • Its operation is transparent to the existing system; so supply grid so that this energy can be injected into the grid. that it can be isolated in the case of damage without interrupting the operation of the system. Depending on the legislation of each country, this returned • The system´s power is planned based on the energy can then be discounted from the invoice for the anticipated savings and not on the total installed energy consumed (regulations already in force, e.g. in power, hence costs are adjusted. Spain), or it can be used in other infrastructures of the • The current contributed to the three-phase grid is railway operator. of high quality and is generated from a stable d.c. voltage. Preliminary Study • It can be used in high grid voltage environments without affecting the quality parameters of the The step preceding installation of the system is an analysis energy fed back. of the existing network with software developed by • The device enables the energy saving function to Ingeteam, taking into account both the locations of the be separated from the train operation, with no link between the energy recovery operations and consumption of the same.

Electric Grid

Energy Consumption

Acceleration Process


Electric Substation

A system to recover kinetic energy via regenerative braking. When installed in traction substations, its reversibility is possible, allowing for the transmission of recovered energy to the main distribution grid, the operator´s grid or to the storage system.

Ingeteam System

Energy Recovery

Braking Process

It is the first company that has already implemented this innovative development in a railway system and with results that gives you access to a large market with the experiences of a network of transportation such as Metro Bilbao.

Studies carried out show that a saving of 30% to 50% of the energy consumed by the system can be achieved.

urban solutions

NEW MODEL OF ROAD PASSENGER TRANSPORT LKS, S.Coop. Headquarters address Goiru Kalea 7 GARAIA Innovation Centre. 20600 ARRASATE-MONDRAGÓN (Spain) Contact Ane Bustinduy Ojanguren Telephone: (34) 902 54 09 90 E-mail address: Website Brief corporate description It is part of LKS Group, integrated in MONDRAGON Corporation, leading Basque business group and one of the main worldwide cooperative groups. It has a professional team made up of over 440 people aimed at supporting the development of companies and institutions by means of improving their management system as a way to tackle change. We are therefore committed to ongoing innovation and development, being orientated to solving customers’ problems, quality of the work and service that we offer and team work.


LKS, S. Coop has made a decisive contribution to the current structuring of the passenger interurban public transport network in Gipuzkoa under Gipuzkoa Provincial Council, by defining the management structure and laying the foundations of the current fare system.

This contribution has involved a seven-year long partnership with our customer. This collaboration has involved participation in five main milestones, where the whole pathway from a declining and precarious transport system to a modern system and with increased uptake has been developed individually and on occasions by working with other companies. The first of the milestones, which could be considered as the one that underpinned the whole process, consisted of preparing a proposal to structure a new passenger road transport network that would stop the progress loss of passengers that was happening in Gipuzkoa. The second milestone was to establish a new fare system that was in line with the socio-economic situation of the province. The third focused on analysing the cost and economic impact on the companies of a new transport fare and supply system and setting up an adoption and compensation process for the new system. The fourth milestone involved considering a technological approach that would allow the system to be implemented. In the implementation, which would be the fifth of the milestones, the involvement of LKS S. Coop was focused on preparing the criteria and conditions for getting the new concessions up and running.

The aim of the proposed system is for the transport network to decisively contributed to establishing the population in the territory, thus maintaining a territorially balanced population structure. It was therefore necessary in turn to scale the economic results of the companies and the unit cost of the kilometre for each of the established lines. This approach led to a proposal to compensate the service providers to be designed, according to the operating costs and the income generated by the system itself. This information was used to prepare a series of scenarios that allowed the operating and economic results of the new approaches to be discerned, by working with the operators that would achieve the objective of the administration to foster the use of public transport while ensuring the economic sustainability of the companies. One of the greatest contributions of the project was to propose and introduce a fare system with progressive discounts according to the use made of the transport system, which was all based on a ticketing system based on where the passengers gets on and off. This has become a key aspect of the management based on the information that the system can therefore handle.

This process has led to an incredible increase in the number of people using public transport, thus contributing to sustainability and using Lurraldebus as the benchmark for laying the foundations both to set the fares and to introduce the progressive fare structure, the immediate predecessor and benchmark for the current system of the Single Ticket that has been set up for all the means of transport of Gipuzkoa.


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Cooperativa Mondragón Headquarters address Goiru kalea, 7. GARAIA Innovation Centre 20600 ARRASATE-MONDRAGÓN (Spain) Contact Telephone: (34) 943 50 77 02 E-mail address: Website Brief corporate description MONDRAGON Corporation is the embodiment of the co-operative movement that began in 1956, the year that witnessed the creation of the first industrial cooperative in Mondragón in the province of Gipuzkoa; its business philosophy is contained in its Corporate Values: Co-operation, Participation, Social Responsibility and Innovation. In terms of organization it is divided into four areas: Finance, Industry, Distribution and Knowledge, and is today the foremost Basque business group and the seventh largest in Spain.  LKS Ingeniería is a part of Mondragon Corporation, it develops integral services of Architecture and Engineering in Spain, China, India, Colombia, Uruguay, Costa Rica, Peru, Poland and in other many countries.


SOLUTIONS Approach of the solutions and its definition has been made in a coordinate way and finally solutions have been defined in thematic areas as:


Areas lacking sanitation will be provided of sufficient and adequate facilities. Raw sewage plugging by laying interception and diversion mains on the riverbanks that will be connected to the network.


Defining a new profile of the riverbed that will reduce the water level up to a depth of 0.8m during flash floods.

Social assesment

Slums dwellers living in areas under the risk of flooding will see their conditions improved by sanitation facilities and water supply, regularised housing condition and new neighbourhoods integrated into the city.

Ecological flow

Creating a baby canal, an ecological flow will be maintained in the upper part of the river.

Ecosystem restoration

Tree and herb planting along the riverbanks will help restore the natural ecosystem.

Solid waste management

Modern methods must be adopted with new equipment and techniques.Through public participation, composting and recycling will be possible An improved waste management will reduce the quantity of garbage and disease carrying rodents in the city

INTRODUCTION AND PROJECT SCOPE The Government of Tamil Nadu has recently announced Interconnection of Rivers and establishment Smart Water Ways in Tamil Nadu that will be carried out by Chennai Rivers Restoration Trust (CRRT). CRRT approached TNUIFSL for technical assistance for Cooum River and hired LKS Ingeniería for developing Integrated Cooum River Eco Restauration Plan in Tamil Nadu. This project has been financed by KfW towards the cost of providing Technical Assistance for Sustainable Municipal Infrastructure Financing in Tamil Nadu (SMIF-TN) and applies a portion of this grant to payments under this consultancy services. The scope of the project comprises 32 km. of the Cooum river starting from its mouth. The Cooum river constitutes an important structural axis in Chennai Metropolitan Area (8.8 million inhabitants). Solutions for the whole river

basin have been developed from different points of view. The object of the project is focused on a integral planning and management of the riverine environment that will allow achieving hydraulics, environmental, urban and social goals. Interventions are proposed in the following fields:

• Improvement of sewage network. • Improvement of flood carrying capacity of the river and flooding risks abatement.

• River front improvement wherever is possible. • Interventions for environmental recovery and •

reforestation. Development of a study on the social impact of the project.

METHODOLOGICAL APPROACH The development of the Cooum River Restoration Plan aims at restoring the riverine system in a holistic manner, joining the recovering of damaged fresh water ecosystems into sustainable ones whilst protecting downstream and coastal systems and improving the urban open spaces, mobility and leisure areas. The development of the banks along the river should also consider the flooding areas, in order to reduce the urbanised areas in this zone. In order to meet these objectives it will be carried out a layered analysis based on future scenarios risk analysis with an essential participatory approach of the solutions, from which a priority matrix is been developed. Environmental: • Pollution abatement (solid waste management, sewage plan, ). • Restoration of the River (flora and fauna analisys). Hydraulics: • Identify minimum ecological flows through mathematical models (Mike 21 & Ecolab sofwares). • Modeled analysis to improve the flood-carrying capacity of the river (HecRas & Mike 21). • Considering the impact of the climate change (Vulnerability analysis-Mike 21) .


Social: • Integration of the unplanned settlements. • Participatory approach for public awareness and project implementation. • Business developments opportunities analysis (recreation and other activities). Territorial: • Social, Environmental and Economical layered analysis. • Rediscovering the Cooum: once unpolluted will improve live standard. Planning of coming activities: • Master Plan phased implementation plan (Viability, Detailed Design, Construction). • Considering a Whole Life Cycle analysis and including a Financial Plan. As the study is intended to be undertaken in a participatory manner, an operational working group has been assigned, in which, representatives from the main agencies involved (Metro-Water, PWD, CRRT, CoC, CMA, CMDA, TNPCB, TNPSCB) as well as civil society representatives will participate as day-to-day counterparts for the consultants.

Riverfront development

Leisure open spaces such as parks, pathways and cycle tracks are proposed along the banks of the river for the benefit of Chennaites.

Within the actions planned and designed on the project, the recovery of the riverfront at areas with a strong institutional nature has been contemplated, among others, as well as the recovery of the mouth with the development of an environmental recovery plan by using mangroves.

urban solutions

ELECTRICAL DISTRIBUTION FOR URBAN AREAS Ormazabal Headquarters address Parque Tecnol贸gico de Zamudio, Edif. 104, ES-48170, ZAMUDIO Bizkaia (Spain) Contact Telephone: (34) 944 31 77 77 E-mail address: Website Brief corporate description Velatia is an international industrial and technological group which operates in the areas of electrical networks, electronics and communication networks along with consulting, security and aviation sectors, where security, efficiency and reliability are valued. Velatia is made up of companies with more than hundred years of experience, committed to innovation to meet present and future needs of our Customers wherever they may be. Ormazabal, a Velatia company, encourages the development of the electrical sector and is the leading provider of personalized solutions to electrical utilities, to energy end users and renewable energy systems applications based on our own technology.


Electrical distribution for urban areas Any city of the world grows, develops and raises new daily Sustainability, understood as the best compromise between necessities. Consequently its energy demand grows at, satisfying social demands, environmental care and minimum, the same pace. economy is the key factor that fulfil this approach. Efficient, reliable, and lately, sustainable power supply for densely populated urban areas is one of the main concerns of Public Administrations when discussing with Electrical Utilities.

Ormazabal, as a leader in energy efficient solutions, has been, since its foundation in 1967, taking into consideration environmental sustainability in each of our products, until finding the most suitable solution for power distribution in cities.

Urban Distribution: Prefabricated Transformer Substations Bustling urban centres need efficient and reliable electricity, but usually space for large electrical installations is a challenge. Placing the electric substation underground reduces space requirements at downtown sites, since the free surface area can be used for other purposes. Moreover, by using prefabricated type ones, time and hassle for its installation is minimized. Ormazabal’s long experience in this type of substations comes when we developed our first PFS type underground transformer substation in 1996; followed by the compact version, miniSUB, in 1998. Since then, more than 10,000 prefabricated underground transformer substations have been installed worldwide.

Summarising, Ormazabal’s prefabricated underground transformer substations used in Medium Voltage electrical distribution networks provide Users with the following benefits: • Minimum visual impact, critical for city areas with cultural our touristic landmarks. • Integration with the area’s surroundings due to the variety of aesthetic finishes. • Minimum disturbance of the city life because of the minimum installation time required. • Flexibility in the power required because of the many choices of electrical capacities and schemes. • Safety for the citizens. No risk for people, proofed by testing according to internationally recognized standards. • Reliable electrical supply by using cutting-edge technology.

Ormazabal Worldwide Experience Our competence is being acknowledged all around the world by many different Users having many different necessities to be met. • Estavayer du Lac (Switzerland) Tourist industry is an important part of the economy of the village, so maintaining the historical landmark was a must. • Santiago de Compostela (Spain) Final destination of the Way of St. James, a major historical pilgrimage route since the Early Middle Age, Santiago de Compostela’s Cathedral surroundings had to keep the scent of the old times for the millions of pilgrims. • Ballonti Shopping Mall (Spain) Being one of the biggest shopping malls of Biscay, its substation represented a challenge because of the amount of energy being demanded by the facilities. It has been achieved with just one single prefabricated substation.


• Vila-Real (Portugal)

Once more thanks to our experience working together during many years with our Customers, Ormazabal has designed and supplied a specific solution for not to disturb this fascinating area. • Izmir (Turkey) Izmir, the third most populous city of Turkey, underwent a crucial renovation during the period 2004-2007. It included the creation of green areas and promenades which count with nearly 30 Ormazabal’s PFS substations. • Cité Universitaire Internationale - Paris (France) Founded in the early 1920s with the goal of providing quality accommodation and facilities to talented young people from all over the world, it counts with 40 houses that welcome some 10,000 residents/year. The quality accommodation required a reliable electricity supply.

NEXT GENERATION: ormaDIS-S The ormaDIS-S is Ormazabal’s latest innovative milestone in prefabricated underground transformer substations. ormaDIS-S is the answer for public power distribution networks of the future as it implements all advantages of “traditional” underground substations plus it has been developed taking into account all future smart-grid requirements.

urban solutions


SENER Grupo de Ingeniería, S.A. Headquarters address Cervantes, 8 – 48930 GETXO Bizkaia (Spain) Contact Telephone: (34) 944 81 75 00 E-mail address: Website Brief corporate description SENER is a private engineering and technology group founded in 1956, which seeks to offer its clients state-of-the-art technological solutions and which enjoys international recognition, thanks to its independence and its commitment to innovation and quality. SENER has a workforce of more than 5,000 professionals and a turnover of 1,160 million Euros (2011 figures). SENER engages in the specific activities of Engineering and Construction and also holds industrial company shares in firms involved in the field of Energy and Environment, as well as in Aeronautics.


Zabalgarbi plant For the last 20 years, SENER has been developing different state-of-the-art technologies for energy recovery of urban waste (UW) and biomass, in the search for solutions that offer high energy efficiency and high availability.

Today, Zabalgarbi is a company that processes the nonrecycable urban waste from more than one hundred municipalities of the province of Bizkaia, and it is also a plant of the same name, which began to operate using an innovative SENER system in 2005.

Zabalgarbi produces 40% of the domestic electricity consumed in Bizkaia.

SENER technological developments are patented, are independent from capital goods manufacturers and Apart from contributing the technology, SENER carried out suppliers and can be adapted to the specific features of the turnkey construction of the plant, which included the each site. implementation of the design, supply, construction and commissioning of all the facilities.

An Innovative Technology The innovative proposal that SENER commissioned in the Zabalgarbi plant - the SENER system - consisted of adapting the technology of the modern combined cycle power stations to urban waste energy recovery plants, by means of a new design and a new industrial process. Thus, the slag in the boiler along with the natural gas in the gas turbine is used as fuel at Zabalgarbi, in a highly-efficient integrated thermodynamic single cycle, which allows the traditional corrosion phenomenon to be significantly

reduced and, therefore, the time dedicated to maintenance and operation tasks. In short, this modern technology qualitatively and quantitatively improves the results of the energy recovery plants. It was thus recognised by the General Directorate XCII of the European Commission, which granted the maximum recognition and the best economic aid to the project, through the Thermie Programme (BAT/best available technology).

Good Practices Benchmark in Sustainability In environmental terms, Zabalgarbi has become a solution for Bizkaia for the final treatment of its urban waste. During the nearly nine years that it is has been operating, the plant has avoided, in total, the dumping of over 1,500,000 tons of urban waste, which has led to a better quality of life for the municipality. This infrastructure, along with the other actions carried out during the urban regeneration of Bilbao, is a good practices benchmark in sustainability. The excellent results obtained by Zabalgarbi during its first six years operating, as envisaged in the Review of the II Bizkaia Urban Waste Management Plan 2005-2016, are added to the fact that it is complementary with other UW treatment systems. This means that the province of Bizkaia is closer to meeting its final target of “zero dumping� and, also, guarantees that a part of the production of the electricity generated that we consume comes from renewable energy sources.

Primary energy is saved by the use of the biomass contained in MSW.

Furthermore, the issues of contaminating substances by the Zabalgarbi stack are controlled in real time by the Basque Government. The imposed emission threshold values are stricter than for any other industry and the values logged are comfortably under those required. For the last seven years, Zabalgarbi has likewise been conducting an external epidemiological study, whose results reflect the null impact of the Zabalgarbi emissions and immisions on the human health.

Highly Efficient Technology Evolution SENER has designed a variant of the process which maintains advantages of reducing corrosion, in the same way that it manages to improve energy efficiency without using natural gas as a fuel.

SENER now applies these high performance waste and biomass recovery technologies in other projects, both in Spain (MĂŠrida biomass power plant for ENCE) and abroad (the United Kingdom, Latin America).

Section of Zabalgarbi plant

The use of MSW in conjunction with efficient performance of the plant entails a reduction of CO2 emissions into the atmospher.


urban solutions


TECNALIA Headquarters address Parque Científico-Tecnológico de Bizkaia C/ Geldo. Edificio 700 E-48160 DERIO (Spain) Contact Telephone: (34) 902 76 00 00 E-mail address: Website Brief corporate description TECNALIA is the first private applied research centre in Spain and ranks 19th in Europe (European Research Ranking). With a workforce made up of 1,500 experts and over 4,000 customers, TECNALIA works to transform knowledge into GDP in order to improve people’s quality of live by generating business opportunities for companies. In fields such as Climate Change, Future of the Cities, Low Carbon Energy, Ageing, Factory of the Future, Hyperconnected-Digital World or Sustainable Transport. TECNALIA is in a strategic alliance with Fundación Metrópoli, Plataforma B_Solutions Cities, to drive the Urban Solutions Sector locally and internationally.


In Sisak (Croatia) TECNALIA is working to establish a global strategy that reduces total consumption of urban energy and improves the natural surroundings of citizens. An initiative that aims to become a pioneering case in the country.

“Smart Energy City SISAK (Croatia)” The city of Sisak, with around 50,000 inhabitants, seeks to be an urban transformation pilot case for its subsequent replication throughout Croatia, where sustainability is the cornerstone for that transformation. Sisak emerged from an industrial crisis (heavy industry) similar to the one in Bilbao that is the benchmark for this urban transformation project as Bilbao has been transformed into a modern technological city, with many green areas and with rational urban planning, along with interesting architectural solutions, that is applicable to the city of Sisak. This pilot project has been co-funded by The Global Environmental Fund and the Croatian government, with the coordination of the United Nations Development Programme in Croatia. It was executed by TECNALIA, the successful bidder in an international public tender, that sought to define and develop the transformation of the city of Sisak into a Smart Energy City by means of:

• Increasing the efficiency of the energy, water and transport system in the city.

• Increasing the stake of the renewable energy sources in the city.

The sustainable transformation of Sisak was underpinned by the following focal points: 1. Water system 2. Traffic flow and transport system 3. Building policy and urban design 4. Energy system 5. Telecommunications system 6. Socio-economic development The defining the different development scenarios of the city, with sustainability being the vector for transformation, required an initial organic (different systems to be found in the city: mobility, energy, transport, etc.) and geographical (9 districts) analysis. Once the initial situation had been analysed in depth, different future development scenarios were defined for the city taking the global macro-trends into account. The scenarios raised were studied with


local representatives, with whom the future development scenario for the city was established. After a global analysis of the city, a detailed study was performed for each of the 9 districts of the city. Key variables were therefore identified that allow the districts to be assessed against the best global practices and to monitor the transformation process itself. Variables such as percentage of green spaces, levels of accessibility, building density, wooded and other areas, enabled a detailed analysis of the districts, when different actions were assessed. The expert analysis of the different systems present in the city enabled different priority deployment projects to be proposed to ensure that the urban infrastructure would be in line with the sustainable development of the city. The analysis of the transport system in the city was priority fundamentally due to its importance for the city’s economic development, given its geographical situation. The presence of important logistic and energy generation centres has consolidated the key role that energy will play in the future of the city. The analysis of the different available local generation sources allowed renewable energy generation to be optimised in the city. International best practices, along with the environmental impact (quantified in emissions) and the associated development costs, were taken into account to generate possible future scenarios. Furthermore, the optimum funding schemes for the deployment of scenarios were identified. Making the city’s old town a traffic free zone, constructing a new bridge, setting up a new “zero-emissions” district or a new waste water treatment plant were some of the projects identified, by means of which the city could cut its emissions by nearly 30% and at a cost that could be funded.

The final objective of the project is to demonstrate that substantial energy savings and reductions in CO2 emissions are possible through city-level strategic planning, technology integration, and awareness rising.

urban solutions

MANAGING THE MOBILITY OF PANAMA CITY Telvent Headquarters address Torre Iberdrola, Plaza Euskadi, 5 - 5ª Planta. 48009 BILBAO Bizkaia (Spain) Contact Asier Rueda Telephone: (34) 630 05 02 68 E-mail address: Website Brief corporate description Telvent, part of Schneider Electric, is a global IT solutions and business information services provider dedicated to helping improve efficiency, safety and security for the world’s leading companies. Telvent serves markets that are critical to the sustainability of the planet, including energy, transport, agriculture and the environment. In the Transport sector, we provide advanced ITS solutions, based on our SmartMobilityTM, which helps to improve the mobility of citizens around the world, by means of improving the efficiency of operations and high value added information services.


The Panama Land Transport and Traffic Authority (ATTT), aware of the traffic flow problems in the City of Panama, began work on an ambitious Transport Infrastructure Improvement Plan over 5 years ago with the final aim of providing the city with better transport infrastructures and services. As a starting point, the decision was taken to centralise the city’s traffic management and ATTT chose to rely on the proven track record of Telvent, part of Schneider Electric, and its SmartMobility technology. The implementation of the project has resulted in:

• The protection of the environment, reducing

atmospheric pollution and noise thanks to the streamlined system. • A reduction of up to 15% in the journey times, which has led to better traffic flow in the city, along with fuel savings. • Enhanced safety levels minimising the likelihood of accidents and allowing traffic operators to react promptly and efficiently to any incident occurring on the roads. • Better air quality, thanks to the cut in polluting emissions. After the city’s traffic flow had been successfully completed, the decision was taken to create a digital model to minimise the impact on the mobility of the new transport infrastructures, such as the Metro underground network or the new airport. The introduction of that model has resulted in:

• Minimising the impact of the construction work of the

Panama City Metro underground and the ensuing road reorganisation, on the daily transport and traffic flow, by offering the drivers alternative routes and information. • Cooperating with the ATTT in a technical advisory role regarding the changes that the new road works

included in the “Road Reorganisation of Panama City Master Plan“ will have on the current traffic flow pattern. • Helping to plan the works by foreseeing the consequences of the deviations and street closures. • Prioritising the use of public transport over other means of transport to help offset the impact of the works. Likewise, the decision was taken to add more smart technology to the mobility management systems and to develop information systems to provide the general public with real time traffic information in the city, so that they can take better decisions about their journeys. To achieve that goal, the Telvent SmartMobility platform for the Integral Management of the City, by means of which, using field units that provide traffic data and with the input of other systems, or manual contributions, the users are provided with information on the traffic flow and any incidents. This helps them to take decisions about their journey and avoid traffic build-up in the city as far as possible. This platform brings together and merges many sources of transport and traffic information and provides useful information in a single environment, facilitating access to that information for the user and the authorities. Thanks to this, Panama City is going to have a mobility integral management module along with an information portal managing and disseminating travel information, events and incidents, travel times and traffic status.

Thanks to this, Panama City is going to have a mobility integral management module along with an information portal managing and disseminating travel information, events and incidents, travel times and traffic status.


INVEST IN THE BASQUE COUNTRY, BISCAY & BILBAO The Basque Country, Biscay region and their economic capital, Bilbao, are attractive places for foreign investment. Their tradition of industry and their know-how combine with strategic location, communications network, business framework for highly specialized subcontracting and network of energy and technology infrastructures. There are many transnational companies that have opted for the Basque Country, Biscay and Bilbao for many years now, with the greatest degree of satisfaction, making them the best ambassadors of these places to the rest of the world.

More than 400 foreign companies trust in us

Investment Support SPRI SPRI, S.A. is the business development agency of the Autonomous Region of the Basque Country. Its main aims are to promote the country as an attractive place to invest in, and the promotion of business dealings between foreign and Basque companies. It constitutes a gateway to a wide variety of financial backing schemes, both public and private, for the promotion of projects for starting businesses, with attractive and competitive deals for companies.

BEAZ Beaz Bizkaia is a division of the Department of Economic Promotion of Biscay's County Council. Its main aim is to contribute to the growth of economic activity and job creation through the development of innovative business projects. It participates in the definition and development of aid programs of the Department of Economic Promotion to support businesses and entrepreneurs. In addition, it has the knowledge of the whole network of supports to business and entrepreneurs, both institutional and private.

Bilbao Ekintza Bilbao Ekintza is a Local Business Public Entity (EPEL), which aims to generate economic and social wealth to the city, enhancing its capabilities as a destination for investment, business creation and growth, attracting visitors and talent. It is responsible for promoting the city’s future strategic economic sectors based on knowledge, excellence and innovation.

Tax and Self-financing Systems The tax and financing system of the Basque Country, based on historical regional rights, has its own individual characteristics. Its uniqueness lies in the Statute of Autonomy, which states that relations of tax and finance matters between the Spanish State and the Basque Country should be regulated by the traditional regional system of the Special Economic Agreement or Conventions. The Economic Agreement rules that the Basque Country has its own tax collecting system with the legislative and administrative capability that is normally held by the tax authorities of a state. It is the Agreement itself that contains all the appropriate rules for fiscal harmonization that guarantee the even development of the different tax systems of the Basque Country and the rest of Spain.



Published and edited by: Bilbao Ekintza Bilbao City Hall

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Bilbao Urban Solutions  
Bilbao Urban Solutions