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TOURISM VICTORIA PHOTO


The Local Government Management Association of British Columbia (LGMA) is a non-profit organization dedicated to promoting professional management and leadership excellence in local government. The LGMA strives to make the B.C. local government manager’s quality of working life more enjoyable and meaningful by providing professional development products and services that help managers do their jobs better, make the right connections, and advance their careers.

OUR ONGOING COMMITMENT TO HELPING MEMBERS LEARN, LEAD, GROW

1

2

3

WE ADAPT

WE DELIVER

WE ENSURE

to the needs and demands of our members and adjust our programs and services to create value and respond to the evolving conditions that are impacting their work

on our core strengths of professional training and networking

our program and service offerings contribute to stable growth for the Association within a sustainable funding model

LGMA VISION To be a responsive, innovative and dynamic organization promoting professional excellence for local government professionals in B.C.

LGMA PURPOSE/MISSION LGMA is dedicated to supporting excellence in local government by providing high quality, practical training and resources; encouraging the development of professional networking and connections; and facilitating the exchange of ideas and best practices among members

TABLE OF CONTENTS

PRESIDENT’S MESSAGE BOARD OF DIRECTORS EXECUTIVE DIRECTOR’S MESSAGE STRATEGIC RESULTS Education and Professional Development Board of Examiners Report Professional Networking Local Government Resource Materials Services for Members Membership and Volunteer Development, Engagement and Retention

LGMA VALUES Professionalism: Supporting and encouraging members to be the best they can be Ethical behaviour: Promoting the expectations for ethical conduct as expressed in the Association Code of Ethics and demonstrating honesty and integrity in management Quality: Committing to the highest quality of professional programs and services Inclusiveness: Serving the diverse needs of our membership, respecting both size and geography Innovation: Seeking improvement, applying ingenuity and advancing new ideas Accountability: Being responsive to the needs of members, transparent and resourceful Forward thinking: Scanning and anticipating future trends

3 4 5 6 6 10 12 13 14 16

SUSTAINABLE FINANCIAL MODEL CHAPTER REPORTS North Central Rocky Mountain Lower Mainland Thompson Okanagan Vancouver Island West Kootenay Boundary MINUTES OF THE 2017 ANNUAL GENERAL MEETING

18 20 20 21 22 23 24 25 26


President’s Message On behalf of the LGMA Board of Directors, I am pleased to present the 2017 Annual Report to the membership for approval. The Board continues to be focused on ensuring that local government professionals have the tools and skills to assist them to be the best they can be in the rapidly changing environment that we all work in. As all of you can attest, those evolving changes are political, social, technical, and legislative. The LGMA remains committed to assisting both the new generation of managers and those with deep experience with the development of new tools and programs to address these challenges. This report provides an overview of the work of the LGMA over the past year, including a progress report half-way through the five-year Strategic Plan (2014-19). The key measures of success for 2017 are also highlighted, and we hope you are encouraged by both the significant changes that have been under way to respond to the programming and resource requirements local government professionals have demanded, as well as the successes noted. The strategies being implemented to meet these targets and the successful outcomes are only possible because of the hard-working, creative and dedicated LGMA staff team, the incredible volunteers and sponsors who support our work, and the commitment of our many partners. I am so proud of the professional development we are providing to local government staff around B.C., particularly through our regional Chapters. You will see that the range of training, the content of the programs, and the speakers they are attracting are outstanding and truly benefitting the development and support of regional networks. Throughout 2017, the Board has continued to focus on enhancing its governance role, completing the mid-term review of the Association’s five-year Strategic Plan and developing a board renewal strategy to recruit candidates for Board elections that reflect leading board practices. We have also continued to focus on ensuring the financial and strategic stability of the Association over the medium- to long-term.

2017 marked the 98th year of the Association’s mandate, and as the longest serving association of its kind in Canada, we have much to be proud of. Thank you for your support and for doing the wonderful work you do each and every day in your communities. It has been my privilege to serve the Association. On behalf of the staff and your Board of Directors, it is my pleasure to present the 2017 Annual Report.

Patti Bridal President

President’s Message LGMA 3


Board of Directors The Local Government Management Association of British Columbia is governed by a 13-member Board of Directors. The positions of President, Vice President, Treasurer, and the

Directors at Large are elected by the regular membership during the Annual General Meeting held in conjunction with the Annual Conference.

The six Chapter Director positions are elected by the local Chapter members during their respective Annual General Meetings and appointed to the Provincial Board of Directors.

PATTI BRIDAL

MARK KOCH

RON BOWLES

BILL FLITTON

President

Vice President

Treasurer

Director at Large

Governance Committee

Chair, Governance Committee

Chair, Audit and Financial Management Committee

Governance Committee

HEATHER NELSON-SMITH

MADELINE McDONALD

PAUL MURRAY

THERESA LENARDON

Director at Large

Past President

Director at Large

Professional Development and Education Committee

Governance Committee

West Kootenay Boundary Chapter Director

Audit and Financial Management Committee

Governance Committee

WALLACE MAH

RAELEEN MANJAK

DON SCHAFFER

KARLA JENSEN

CURTIS HELGESEN

Lower Mainland Chapter Director

Thompson Okanagan Chapter Director

Vancouver Island Chapter Director

North Central Chapter Director

Rocky Mountain Chapter Director

Audit and Financial Management Committee

Chair, Professional Development and Education Committee

Professional Development and Education Committee

Professional Development and Education Committee

Audit and Financial Management Committee

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LGMA Board of Directors


Executive Director’s Message As 2017 came to a close, it was with a great deal of pride and satisfaction that the team took stock of what had been delivered over the course of the year and progress towards the goals, objectives and metrics set in the Association’s Strategic Plan 2014-19. As we prepared for the mid-term review of the Strategic Plan, it was evident during that we are well on our way to successfully meeting our targets. The LGMA added new members to the staff team in 2017. We welcomed Janet Hawkins, Administrative Assistant, who brings a wealth of local government experience and has done a tremendous job coordinating our new membership database system and providing support to the Board, the staff, and Chapters. We were also very lucky that Ryan Hunt joined the team as Communications and Membership Engagement Coordinator. He has contributed significantly to an enhanced presence for the LGMA this past year in social media channels and is leading the activities in preparation for our 100th anniversary year. Sonia Santarossa, formerly the corporate officer with the Capital Regional District and a former LGMA Board member, also joined us on contract in 2017 to support the delivery of education and professional development resources for corporate officers, and we have been grateful for her expertise in this critical program area. In addition to the accomplishments highlighted in this year’s Annual Report, work has been completed on a number of other significant activities: 2017-2019 Education Plan – The Board approved a threeyear education plan based on member inputs through 2014 and 2016 engagement surveys to identify key changes in educational and professional development programs to focus on a broader range of both technical and leadership competencies and more online offerings. Long Range Financial Forecast 2018-2020 – The Audit and Financial Management Committee worked with staff to finalize a three-year financial plan to support the business and budgetary requirements to support new educational programming.

Policy Review – The extensive review of the LGMA policies was completed in 2017 to align with the bylaw changes made to bring the Association into compliance with the Societies Act. This included new Records Management, Privacy, and Communications policies, and the completion of Privacy Impact Assessments for the Association’s membership database and survey tool. Responsible Conduct of Elected Officials – Staff worked throughout 2017 with representatives from UBCM and the Ministry of Municipal Affairs and Housing to develop a series of recommendations, including both legislative and non-legislative tools, to address incidents of conflict among and between elected officials, inappropriate behaviour towards staff, questionable behaviour at council/board meetings or in interactions with the public, conflict of interest violations and breaches of other procedures and regulations. The recommendations were approved at the UBCM Convention in September 2017. I want to thank the Board of Directors for all their support and guidance this past year and to acknowledge our partners and sponsors and the countless volunteers who have been essential to the success of our programs and the achievements over this past year. I especially want to acknowledge the talents and commitment of the LGMA team: Program Managers Ana Fuller and Elizabeth Brennan, Program Advisors Allison Habkirk and Sonia Santarossa, Finance Officer Randee Platz, Event Coordinator Shannon Gustafsson, Administrative Assistant Janet Hawkins, and Communications and Membership Engagement Coordinator Ryan Hunt.

Nancy Taylor Executive Director

The LGMA team (left to right): Ryan Hunt, Randee Platz, Nancy Taylor, Janet Hawkins, Ana Fuller, Allison Habkirk, Sonia Santarossa, Elizabeth Brennan and Shannon Gustafsson.

Executive Director’s Subhead Message of title LGMA 5


Strategic Results for 2017 Since 2014, the work of the LGMA has been guided by the 2014-19 Strategic Plan, which reflects the goals and objectives set for the Association by the Board of the LGMA based on feedback and inputs from our members. 2017 was the mid-way point for the Strategic Plan, and the Board undertook a mid-term review at its September board meeting. This year’s Annual Report provides a snapshot of the progress in reaching the goals of the Strategic Plan, as well as a roll up of the key metrics achieved in 2017. Each Core Strength is reviewed, and progress against each strategy is reflected by a colour-coded system, along with key elements that still require additional work. Progress colour coding:

On target

In progress

Not yet started

Core Strength 1: Educational and Professional Development STRATEGIES AND PROGRESS

GOAL To enhance best-in-class educational and professional development offerings for local government professionals in BC

OBJECTIVE Provide relevant high-quality, practical educational and training programs, conferences, workshops and seminars to meet the current and emerging professional development needs of the local government management community

HOW WE MEASURE SUCCESS

1

STRATEGY: Focus on LGMA’s competitive advantage as the recognized resource for practical, professional training and development for local government in BC DETAILS: Areas of continued work are required on new educational programming to address the special needs of new entrants and young professionals to the local government system

2

STRATEGY: Increase access to professional development and training through expanded delivery options DETAILS: More webinar and online training options are in development, along with train-the-trainer, new in-person locations and co-delivery partnership opportunities

3

STRATEGY: Enhance current First Nations programming to strengthen engagement and collaboration within the local government system DETAILS: Significant efforts have been undertaken to offer opportunities for cultural training and local government-First Nations service provision and delivery

90% of full course enrolment for every educational program 80% or above program satisfaction with content, materials, speakers, accessibility and value for fees for every educational program

SUCCESS INDICATORS FOR 2017 90% ENROLLMENT

> 90%

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• • • • • • • • •

CAO Forum Administrative Professionals Annual Conference Clerks and Corporate Officers Forum MATI Foundations MATI Statutory Approving Officers Labour Negotiations Workshop Bylaw Drafting Workshop Effective Fire Administration

LGMA Strategic Results

CONTENT / MATERIALS / SPEAKER QUALITY

> 80% Excellent or Very Good

• • • • • • • •

CAO Forum (86%) Administrative Professionals (90%) Annual Conference (93%) MATI Foundations (89%) MATI Statutory Approving Officers (96%) Labour Negotiations Workshop (93%) Bylaw Drafting Workshop (94%) Effective Fire Administration (89%)


SUCCESS INDICATORS FOR 2017 VALUE FOR MONEY

PARTICIPANT FEEDBACK:

• • • • • • • • •

“As a newer CAO, I found all the topics beneficial and it goes without saying that the networking opportunities were invaluable.”

CAO Forum (98%) Administrative Professionals (96%) Annual Conference (93%) Clerks and Corporate Officers Forum (90%) MATI Foundations (92%) MATI Statutory Approving Officers (100%) Labour Negotiations Workshop (93%) Bylaw Drafting Workshop (89%) Effective Fire Administration (95%)

> 80%

“The ability to have open conversations and hear how others are dealing with similar situations is excellent. All sessions provided an opportunity to look at issues from a different perspective. I think this allows growth and professional development.” “This was probably the best LGMA annual conference I’ve attended. Every session I attended was valuable, and the scheduling was spot-on.”

Strongly Agreed or Agreed

FIRST NATIONS-LOCAL GOVERNMENT LAND USE PLANNING WORKSHOP First Nations engagement is a key strategic priority for the Association. Over the past several years, a number of training and professional development initiatives have been delivered to increase understanding of First Nations protocols and conditions for successful relationship-building. Since 2016, the LGMA has worked on an initiative to develop a series of regional, two-day pilot workshops building on the success of previous efforts. Information on respective land use frameworks was identified as an important subject that could assist in building understanding between local governments and First Nations and provide opportunities for collaboration and improved relationships.

The LGMA undertook its first pilot to develop a program deliberately designed to improve working relationships and build trust and collaboration between local governments and First Nations, with the aim to identify and implement specific economic, social or other educational opportunities that can demonstrate reconciliation and improve services to communities. The LGMA delivered a Local Government & First Nations Pilot Workshop: Understanding & Sharing Land Use Frameworks program in Campbell River Nov. 29-30, 2017. The pilot workshop attracted 48 participants, including nine from First Nations communities.

Participants reported that they developed an appreciation and better understanding of the history and challenges faced by Indigenous people and First Nations communities and the relationship to land and land development. Participants also said they felt “safe” and supported to engage in respectful discussions of complex and challenging issues. Participants expressed optimism about moving forward on building relationships with their counterparts.

“Wow! Local Government Management Association just had an amazing two-day pilot workshop on First Nations and local government land use planning... one of the best workshops I’ve been to!” PARTICIPANT

Strategic SubheadResults of title LGMA 7


CAPILANO UNIVERSITY PARTNERSHIP: MATI The LGMA and Capilano University have partnered to offer several advanced MATI programs. These programs can be taken as a credited Capilano University course and as a credit toward the Provincial Board of Examiners’ Certification or can be taken as a non-credit program.

SUCCESS INDICATORS FOR 2017 ENROLLMENT

> 90%

• • • • •

MATI Advanced Communications MATI Managing People MATI Leadership MATI Community Planning MATI The Successful CAO

CONTENT / MATERIALS / SPEAKERS QUALITY

> 90% Excellent or Very Good

• • • • •

MATI Advanced Communications (99%) MATI Managing People (100%) MATI Leadership (99%) MATI Community Planning (98.5%) MATI The Successful CAO (98%)

LGMA SCHOLARSHIPS

21

$

Scholarships were awarded by LGMA in 2017, totaling

$26,000

“As someone who independently funds their education, it is a huge relief to receive financial aid. In the years to come I look forward to obtaining my desired career in the local government field and a public administration master’s degree so that I may able to help students of the future with their educational endeavors like you have done for me today.” SCHOLARSHIP RECIPIENT FROM SMALL LOCAL GOVERNMENT

“I was so appreciative and excited to receive your scholarship. By awarding me the Ken Dobell Public Service Education Fund, you have lightened my financial burden. I will ensure I stay committed to my studies, as this scholarship is very important to me. Lastly, your generosity has inspired me to help others and give back to the community. I hope that one day I will be able to help students achieve their goals just as you helped me.” FIRST NATIONS SCHOLARSHIP RECIPIENT

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LGMA Strategic Results


2017 PROGRAMS

23

7

6

Technical Training & Workshops

Resource Manuals

398 trained

392 sold

158 trained

264 trained

programs delivered

1,540

4 Webinars

720 trained

trained local government professionals

5

7 Courses

Signature Programs

TRAINING PARTNERSHIPS LOCAL GOVERNMENT LEADERSHIP ACADEMY

The LGMA partnered once again in 2017 with LGLA to develop a session at the annual Leadership Forum on successful communications for elected officials. The session focused on ways to communicate effectively. Constructive communication can lead to moving a community’s agenda forward while negative communication styles can cause a council or board to get stuck in conflict and disagreement. Tips for how to use communication to move council/ board priorities forward were also shared by participants.

71%

Evaluation results indicate that 71% of elected officials who participated found it helpful

Strategic SubheadResults of title LGMA 9


BOARD OF EXAMINERS REPORT FOR THE PERIOD: APRIL 2017 - MARCH 2018 The Provincial Board of Examiners operates under the Local Government Act and is responsible for awarding certificates to local government employees in municipalities, the City of Vancouver, regional districts and

improvement districts who meet the standards of qualification in local government administration as prescribed by the Board’s Regulation. In conjunction with the Union of British Columbia Municipalities, the Board awards

scholarship funding to eligible local government employees. The principal goal of the Board is to improve the professional skills of local government employees in British Columbia.

Certification Program Four categories of certification are available – Certificate in Local Government Service Delivery, Certificate in Local Government Administration, Certificate in Local Government Statutory Administration, Certificate in Local Government Executive Management – each requiring a level of competency in local government administration and management, services, finance, law, policy, and economics, as well as relevant work experience. A Professional Development Endorsement, to encourage a commitment to ongoing learning of CAOs and Deputy CAOs, is also offered to holders of the Certificate in Local Government Executive Management. In 2017/18, seventeen (17) certificates were awarded.

SIXTEEN (16) CERTIFICATES IN LOCAL GOVERNMENT SERVICE DELIVERY

ASHLEY BEVAN, Executive Assistant, Regional District of North Okanagan NICOLE BROWN, Executive Assistant, City of Castlegar TASHA BUCHANAN, Deputy Corporate Officer, District of Barriere MARIA DOYLE, Senior Executive Assistant, City of Vernon DANIEL FISH, Corporate Officer, North Coast Regional District LORNE FLETCHER, Manager, Community Safety and Municipal Enforcement, City of Langford HAYLEE GOULD, Administrative Assistant, District of Mission ROBERT HICKS, Senior Engineer, Metro Vancouver Regional District BRIANNE HILLSON, Deputy Corporate Officer, Town of Osoyoos DEBRA HOPKINS, Senior Committee Clerk, District of Saanich JENNIFER MILES, Planner / Planning Assistant, Regional District of North Okanagan JANICE NICOL, Legislative Committee Clerk, City of Vernon CLAYTON POSTINGS, Director of Parks, Recreation and Culture, Town of Ladysmith ADRIANA PROTON, Deputy Corporate Officer, Village of Cumberland NICOLE THURMAN, Executive Assistant, City of Kimberley RACHAEL WARD, Bylaw Clerk, Corporation of Delta

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LGMA Board of Examiners Report


BOARD OF EXAMINERS REPORT

CAROL NEWSOM, Chief Administrative Officer, District of Chetwynd

ONE (1) CERTIFICATE IN LOCAL GOVERNMENT ADMINISTRATION

17 certificates awarded in 2017/2018

Scholarship Program The scholarship program received a total of ninety-nine (99) applications in the 2017-18 fiscal year. Applications Withdrawn – One (1) application was withdrawn before the board meeting as the applicant moved to a new job and new location.

SCHOLARSHIP

TOTAL

UBCM Commemmorative

86

Jeff McKelvey

Awards Declined – Three (3) applicants were not able to complete the courses they were awarded scholarships for so declined their award. The funds were reallocated to other applicants. Funding remains at $50,000 from the UBCM Commemorative Scholarship fund and $7,500 for the Jeff McKelvey Scholarship fund.

BREAKDOWN OF MATI COURSES

ALL OTHER COURSES

PADM 204

PADM 205

PADM 207

PADM 208

PADM 308

6

6

7

2

5

12

-

-

-

-

-

13

Applications denied

0

-

-

-

-

-

0

Applications withdrawn

1

-

-

-

-

-

1

Total Applications considered in 2017-18

99

Awards declined

3

1

1

-

-

-

1

99

57

scholarship applications considered in 2017-18

Respectfully submitted, Gary Paget, Chair Ron Poole, Member and LGMA Representative Marie Crawford, Member and UBCM Representative

Board of Examiners Subhead Report of title LGMA 11


Progress colour coding:

On target

In progress

Not yet started

Core Strength 2: Professional Networking GOAL

HOW WE MEASURE SUCCESS

To support professionals in the local government sector to make connections and build enduring, mutually beneficial professional relationships

80% Excellent/Very Good evaluation feedback on formal networking events

OBJECTIVES

80% Excellent/Very Good evaluation feedback confirming opportunities were created for mentor connections

STRATEGIES AND PROGRESS

1. Deliver well-organized and recurring opportunities throughout the province to increase the prospects for local government professionals at all levels to effectively network as a catalyst for personal and professional success

1

STRATEGY: Program and dedicate sufficient time and space at annual professional development events to encourage successful networking DETAILS: More efforts to offer online virtual networking and events to support succession planning still needed

2

STRATEGY: Leverage dedicated networking opportunities at LGMA events in order to accelerate and sustain the success of the Association DETAILS: Identification of Association ambassadors and engagement by larger, urban local governments could be improved

2. Sustain LGMA’s liaison role within the broader local government system to strengthen and leverage sectoral relationships

SUCCESS INDICATORS FOR 2017 NETWORKING OPPORTUNITIES

> 80% Excellent or Very Good

• • • • •

CAO Forum (82%) Administrative Professionals (81%) Annual Conference (81%) MATI Foundations (83%) MATI Statutory Approving Officers (85%)

MENTORING

> 80%

• • • •

Clerks and Corporate Officers Forum (91%) Administrative Professionals (84%) Annual Conference (93%) MATI Foundations (92%)

Excellent or Very Good

PARTICIPANT FEEDBACK:

“Definitely networking and comparing stories with colleagues are important – I learn a ton from these interactions.”

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LGMA Strategic Results

“Learning that other people are dealing with the same challenges and finding out tools/approaches they are using to address them is so valuable.”


Progress colour coding:

On target

In progress

Not yet started

Core Strength 3: Local Government Resource Materials GOAL

STRATEGIES AND PROGRESS

To anticipate current and future professional resource needs in the local government sector

OBJECTIVE Develop and distribute manuals, publications and other best-practice resource tools to meet the specialized needs of local government professionals in BC

1

STRATEGY: Refine, update and redevelop manuals and toolkits based on legislative changes, legal rulings and best practices DETAILS: Four manuals were updated in 2017: Records Management Manual, FOIPPA Toolkit, BC Local Elections Manual and Executive Compensation Toolkit

HOW WE MEASURE SUCCESS 80% or above level of satisfaction in professional resource materials based on evaluation feedback 100% cost recovery achieved for each resource material produced

2

STRATEGY: Develop new professional resources to support emerging program areas DETAILS: New resource was completed in 2017: Board of Variance Manual

3

STRATEGY: Evaluate demand, pricing, and format of publications and resources from the local government professional community

SUCCESS INDICATORS FOR 2017

100% COST RECOVERY

100%

• • • • •

Records Management Manual FOIPPA Toolkit Executive Compensation Toolkit BC Local Elections Manual Board of Variance Manual

“Thank you! Even after 24+ years of service and managing 8 elections and 1 by-election, I still look to this manual for guidance and confirmation of what I’m doing to prepare for the next one. Shout out to the amazing group of professionals who collaborated to put all the information together for us!” LGMA MEMBER

SUPPORTING LEGISLATION In addition to providing resource materials, the Association has benefitted from the expertise of a number of our members to support provincial committees reviewing legislation and regulatory frameworks for local government in 2017. Our deepest thanks go to the following:

Fire Services Act DAVID STUART, CAO, District of North Vancouver Building Act

PAUL GIPPS, CAO, Fraser Valley Regional District DAVID TRAWIN, CAO, City of Kamloops

Elections Act

KARLA GRAHAM, City Clerk, City of North Vancouver

Strategic SubheadResults of title LGMA 13


Progress colour coding:

On target

In progress

Not yet started

Core Strength 4: Services for Members GOAL

HOW WE MEASURE SUCCESS

To offer member services that deliver a return on their membership investment

10% improvement in satisfaction levels year over year with services over 2013 baseline

OBJECTIVE

50% increased awareness of member services in 2018 over 2013 baseline

Make member services available that meet the specialized needs of local government professionals in BC

STRATEGY AND PROGRESS

1

The LGMA offers a range of services designed to address the professional needs of our members. These services range from career transition counselling to deal with involuntary termination,

STRATEGY: Deliver valuable membership services DETAILS: Value of services remains to be surveyed with membership and work to develop additional value-added services, particularly for GenX/Y still needs to be undertaken

to pension consulting services, to the New Zealand overseas exchange program with the Society of Local Government Managers of New Zealand.

SUCCESS INDICATORS FOR 2017

14

46

15

3

members accessed the Temporary Assistance Database

members accessed Pension Consulting Services

members accessed Transition Counselling Services

LGMA Strategic Results


NEW ZEALAND OVERSEAS EXCHANGE The LGMA collaborates with the New Zealand Society of Local Government Managers (SOLGM) to provide an exchange of local government professionals. The annual Overseas Exchange Program offers LGMA members the opportunity to exchange best Regina Sadilkova practices, build relationships and travelled to New focus on their management skills, Zealand in 2017. competencies, knowledge and career development. Recipients can tailor their exchange to areas of study that interest them. The two-week visits are timed around the annual conference of each host association. Regina Sadilkova, Director of Development Services, Thompson-Nicola Regional District, was the 2017 Overseas Exchange recipient and travelled to New Zealand in September, when she attended the SOLGM Annual Summit in Queenstown. The visit of her New Zealand counterpart – Liam Nolan, Head of Vertical Capital Delivery and Professional Services-City Services, Christchurch City Council – coincides with the LGMA’s 2018 Annual Conference in May.

Regina’s New Zealand counterpart Liam Nolan and his family.

A former subdivision approving officer, Regina set out to critically examine how subdivision is handled in New Zealand – not only the legislative framework but also the common practice (especially their idea of what should be best practices), case law, and future challenges with respect to subdivision of limited agriculture lands near urbanized or desirable vacation areas. While she found many similarities between the two regimes, she determined the New Zealand legislation to be both more onerous and more comprehensive than British Columbia’s. To read Regina’s full report or learn more about the program and the application process (held each spring), go to www.lgma.ca > Membership > Benefits & Services > Overseas Exchange Program.

Downtown Christchurch is still visibly and economically affected by the 2010 and 2011 earthquakes.

“My exchange was a unique and memorable privilege, and I am grateful to the LGMA and my employer, Thompson-Nicola Regional District, for facilitating this opportunity.” REGINA SADILKOVA, 2017 NEW ZEALAND EXCHANGE RECIPIENT

Strategic SubheadResults of title LGMA 15


Progress colour coding:

On target

In progress

Not yet started

Core Strength 5: Membership and Volunteer Development, Engagement & Retention GOAL

STRATEGIES AND PROGRESS

To ensure a sustainable operating model with sound governance and fiscal health that delivers value to a strong membership base

1

STRATEGY: Ensure membership is open and affordable to local government managers who want to join

2

STRATEGY: Improve communications and outreach with membership DETAILS: Work on engaging new professionals and First Nations requires additional effort, and volunteer recruitment and recognition needs improvement

3

STRATEGY: Enhance internal operations to support organizational stability and good governance

OBJECTIVES 1. Sustained membership numbers in the Association with active members from both urban and rural local governments 2. Greater Association visibility and profile with local government professionals in BC to promote financial growth and operational sustainability

HOW WE MEASURE SUCCESS 100% of local governments have a membership in LGMA by 2019 (100th anniversary) 15% increased non-member awareness of LGMA in 2018 over 2013 baseline Defined member market

SUCCESS INDICATORS FOR 2017 MEMBERSHIP NUMBERS & MAKEUP

16

177

3

826

local governments with members

First Nation organizations with members

local government professional members

LGMA Strategic Results


SUCCESS INDICATORS FOR 2017 EXTERNAL SUPPORT

200+

23

volunteers contributed their time to successful programs, events and resource materials

sponsors contributed

$102,641 for professional development programming

MEMBERSHIP ENGAGEMENT

673

383

Twitter followers at end of 2017. Change from 2016:

LinkedIn followers at end of 2017. Change from 2016:

+39%

+54%

EXCHANGE QUARTERLY The LGMA’s quarterly magazine Exchange remains a popular service and method of educating and engaging members.

Strategic SubheadResults of title LGMA 17


Sustainable Financial Model Local Government Management Association of BC Statement of Financial Position (Unaudited) December 31

2017

2016

ASSETS Current Cash and cash equivalents

$ 1,173,566

$ 1,069,476

Cash and cash equivalents – restricted for Chapter Standing Committees

199,041

202,267

Investments

226,238

220,290

54,573

66,684

Accounts receivable Accounts receivable – Chapter Standing Committee contributions

3,180

63

112,403

110,575

5,918

885

1,774,919

1,670,240

179,308

138,881

$ 1,954,227

$ 1,809,121

$ 182,662

$ 190,254

6,026

6,921

139,873

134,467

328,561

331,642

991,723

1,001,223

Internally restricted for Capital purchases

83,000

83,000

Internally restricted for Chapter Standing Committees

202,113

196,295

Invested in capital assets

179,308

138,881

Prepaid expenses and deposits Prepaid expenses – Chapter Standing Committee contributions Property and equipment

LIABILITIES Current Accounts payable and accrued liabilities Accounts payable – Chapter Standing Committee Deferred revenue

Net assets Internally restricted for Operating

Externally restricted for endowment purposes

-

14,500

169,522

43,580

1,625,666

1,477,479

$ 1,954,227

$ 1,809,121

Unrestricted Commitment

APPROVED ON BEHALF OF THE BOARD:

PRESIDENT

TREASURER CHAIR, AUDIT AND FINANCE MANAGEMENT COMMITTEE

18

LGMA Sustainable Financial Model


Sustainable Financial Model Local Government Management Association of BC Statement of Operations (Unaudited) For the year ended December 31

2017

2016

$ 278,802

$ 259,795

Municipal Administration Training Institute programs (MATI)

636,924

551,179

Membership fees

219,876

214,090

Advertising

43,339

41,940

Investment income

15,348

15,224

Professional development

455,401

323,960

Job posting revenue

241,514

394,201

Manual sales

159,041

74,684

Chapter Standing Committees Revenue

82,274

46,836

2,132,519

1,921,909

Administration

557,728

503,904

Annual conference

243,651

233,238

Board of Directors

37,857

38,896

533,137

445,019

REVENUE Annual conference

EXPENSES

MATI programs Newsletter

48,890

49,377

Promotions, scholarships, other

24,732

82,560

350,668

278,947

-

175,083

107,830

62,838

3,383

1,858

Professional development Job posting Manuals Membership fee registration Chapter Standing Committee expenses

Excess of revenue over expenses – operations Excess of expenses over revenue – Chapter Standing Committee operations Excess of revenue over expenses

76,456

47,229

1,984,332

1,918,949

142,369

3,353

5,818

(393)

$ 148,187

$ 2,960

These condensed financial statements are derived from the financial statements of the Local Government Management Association of BC for the year ended December 31, 2017, for which a review engagement report was issued on April 13, 2018.

Sustainable Subhead Financial of Model title LGMA 19


Chapter Report: North Central GOALS & OBJECTIVES The NCLGMA continues to present the goals and objectives for the society moving forward. The provision of local government professional development opportunities continues to be a main objective as emerging issues present themselves. The society values its long-standing relationship with UNBC and its political science students which provides the opportunity to raise awareness for local government career opportunities. EVENTS AND PROJECTS Each year the NCLGMA hosts its annual conference and AGM in April. In 2017 56 registrants (including speakers) were treated to a wine and cheese at the Northern Lights Estate Winery in Prince George and a series of engaging sessions including as a keynote Jeff Mowatt on the “Art of Public Speaking – Influence with Ease.” The banquet entertainment was provided by a local Ukrainain Dance Group that served to energize the audience. To encourage higher attendance at all sessions and to add an element of fun, a Passport program, which was introduced in 2016, was once again provided and UNBC students stamped session attendees’ “Passports”. All entries that met the minimum session attendance were entered into a draw for a donated wine and cheese basket. In 2017 the Executive continued with an increase in the number of sessions but a decrease in session length in an effort to touch on a larger variety of topics. In 2018, the Executive has again strived to meet the suggestions of 2017 attendees and looks forward to another successful and engaging conference with the theme “Be Prepared”.

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The Northern Lights seen from Fort St. John KEY SUCCESSES & SIGNIFICANT ACCOMPLISHMENTS The Annual Conference continues to be the key success for the society with the fortune of strong sponsorship funding from a variety of organizations which affords the opportunity to offer current and relevant sessions at a reasonable price. The NCLGMA Chapter Executive is a well-rounded dedicated group of individuals from all corners of the association’s geographic area. New members continue to provide fresh insight on professional development while long-term members provide stability through knowledge of the association’s history as well as past practice. Karla Jensen North Central Chapter Director


Chapter Report: Rocky Mountain

VILLAGE OF RADIUM HOT SPRINGS PHOTO

The Rocky Mountain Chapter (RMLGMA) sends warm greetings to our colleagues across the Province. As Chapter Director for our region, I am pleased for this opportunity to provide an update on our activities for 2017. Our members come from the Village of Canal Flats, City of Cranbrook, District of Elkford, City of Fernie, Town of Golden, District of Invermere, City of Kimberley, Village of Radium Hot Springs, Regional District of East Kootenay (RDEK) and the District of Sparwood. The continuing goal of our Chapter is to bring educational opportunities to our member municipalities. The Chapter is in the process of updating our Scholarship Policy, and the amended policy will be reviewed at the 2018 AGM. We also continued our engagement with First Nations in our region and look forward to finalizing some local training opportunities. 2017 was a relatively quiet year for Chapter activity, other than the Town of Creston hosting the Joint East-West Kootenay/ Boundary Annual Conference. The conference included training sessions on risk management, aboriginal relations, bullying and harassment, staff and council relations, and several miscellaneous local government topics.

After the sessions during the day, the 4th annual east versus west softball game broke out at the bowling alley, with much fun had by all, and RMLGMA taking the much-coveted trophy back to the East Kootenays. As Chapter Director, it was my pleasure to be appointed to the LGMA’s 100th Anniversary Committee, with many planned activities in the works for 2018 and 2019 as we celebrate 100 years as an association providing service to the citizens of British Columbia. Curtis Helgesen Rocky Mountain Chapter Director

Chapter SubheadReports of title LGMA 21


DISTRICT OF SQUAMISH PHOTO

Chapter Report: Lower Mainland During 2017 Bill Flitton continued in his role as Chapter President as the Chapter continues its journey of building a strong future for our Lower Mainland membership. We look for every opportunity to look at the Chapter goals, as well as past accomplishments and evaluate what we can do to enhance opportunities and diversity for our members to learn and grow within the association. “Unless you try to do something beyond what you have already mastered, you will never grow.” – Ronald E. Osborn. Our Executive strives to find ways for our membership to grow. We continue to identify needs from our members and then develop programming to achieve those results. The Chapter continues its focus on doing things a little different than some of the other associations in local government. We wanted to host a more informal event in the Fall and to encourage our younger generation members to be more engaged with networking opportunities and connecting with our “X” Generation, and of course the outgoing Baby Boomers who are still hanging in there prior to retirement. Although we were unable to host a Fall evening session as was held in 2016, the Chapter will continue to schedule sessions that are learning opportunities and fun, interactive for our participants, attractive to all age ranges and to all members no matter what level of management they are administering in the public sector. We want to leave an everlasting impression that the Lower Mainland chapter is committed to inspiring confidence in local government management staff.

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Although 2018 will see the General Local Elections in the Fall, and for some local government professionals, time may be limited we look forward to an engaging Spring Conference and Annual General Meeting. This year’s theme focuses on mental health in the workplace and how to de-stress under the continued pressures of local government management. It will also be an opportunity to adopt the Society’s new Constitution and Bylaws in compliance with the new Societies Act. The event will be held at New Westminster City’s beautiful Anvil Centre. This packed agenda will include experts in the area of mental wellness and legal matters related to this important area of staff wellbeing. Speakers will include a lawyer to provide an overall framework of mental wellness and obligations in the workplace to consultants to help direct people who need assistance in these areas to appropriate resources and how to manage stress in this ever changing environment. As public sector managers and leaders for our community, we are privileged to be positioned to be able to help influence others and our political masters. We can also be positive role models and help shape public venues and conferences that will benefit our colleagues and our future. Wallace Mah Lower Mainland Chapter Director


Chapter Report: Thompson Okanagan What a year it has been! So many goals reached, successful events planned, and key achievements reached. As Chapter Director for the beautiful region of the Thompson Okanagan, I offer heartfelt salutations to our colleagues across the Province. I am pleased to provide an update on our activities for 2017 and to recognize our members from Osoyoos to Salmon Arm, Revelstoke, Lillooet, and Clinton. We are also so very fortunate to encompass many municipalities, First Nations, Regional Districts, and the resort community of Sun Peaks! CITY OF VERNON PHOTO

The 2017 Annual Conference and AGM was hosted in Kamloops, B.C. The conference theme was “The Evolving Landscape: Cutting through the Complexity of Conflict.” Our sessions began with a pre-conference half-day session on “Cultural Connections: Reconciliation in Action.” This trending topic was extremely well-received and was presented by Elders from Cowichan, as part of “Cultural Connections: Social Planning.” Cultural Connections had a story to share about reconciliation; its highs and its lows, the emotions that it stirs up, and the unimaginable gifts that are offered. This particular topic continues to resonate with the conference attendees.

The membership supported the annual conference and so, for 2018, the TOLGMA Annual Conference and AGM will be held April 19 – 20, 2018 at the Spirit Ridge Resort in Osoyoos, BC. This year’s theme is particularly timely and addresses many issues related to the law, “The Challenge of Change: Law in Action.” One of the focused areas of discussion is preparing for the legalization of cannabis. Perspectives range from both a legal and industry insider view and ends with an insightful panel discussion on the impending issues of legalization.

We were delighted to begin the first full day with a welcome from Kukpi7 Fred Seymour – Tk;emlúps to Secwépemc and from a Member of Kamloops Council. Directly afterward, we launched into many interesting and relevant conversations around conflict and the tools required to navigate through the issues.

Two Keynote Speakers round out our agenda. We are pleased to host Valerie Cade, a workplace bullying expert on “Handling the Politics of Workplace Bullying: Especially for Local Government Management” and Terry Small, a brain health expert who will be speaking with us on “Healthy Brain, Healthy Workplace: The Role of your Brain in a Healthy Workplace.”

Keynote Speaker Carol Boothroyd had the participants in stitches throughout her presentation of “Humour, Wellness, and Stress.” Although grounded in science, the application of a humorous approach to manage wellness was embraced, wholeheartedly!

Without our conference sponsors, we would not be able to offer the quality conference options that we do. A big THANK YOU to each of you for your continued financial support.

The Annual Conference and AGM was a highlight and accomplishment for 2017. An election for members of the Executive was held and we continue to welcome innovative and diverse members as part of our Executive team. The Thompson Okanagan Local Government Management Association (TOLGMA) Executive initiated a survey to better understand the needs of the membership regarding the desire to attend an annual conference or to have a series of professional development opportunities staggered throughout the year.

On behalf of the Executive for the TOLGMA, thank you for the opportunity to service. Raeleen Manjak Thompson Okanagan Chapter Director

Chapter SubheadReports of title LGMA 23


TOURISM VICTORIA PHOTO

Chapter Report: Vancouver Island On behalf of the Vancouver Island Local Government Management Association Board I would like to extend our warmest regards and thank our colleagues across the province for their service. The Vancouver Island Chapter of the Local Government Management Association (VILGMA) held its 2017 annual conference in Langford in early November, hosted by Bear Mountain resort community. The theme of the conference was: “Building Meaningful Relationships: First Nations and Local Governments” and took participants on a curated learning journey, where each participant went away with a deeper understanding of the many facets and complexities of reconciliation, developed a set of tools local governments can use to authentically engage with neighbouring First Nations governments, and were given a glimpse of a pathway forward to become civic allies in support of Indigenous reconnection, restoration and resurgence. Some of the great seminars and sessions included: • A meaningful and moving seminar on “What is Reconciliation” and how civil servants can foster an authentic culture of reconciliation in a local government setting, and the critical factors for effecting the muchneeded change. • A talk on how First Nations and Local Governments have many common interests – from land use planning, infrastructure projects, economic development strategies to treaty negotiations. Local and regional solutions can be advanced with strong government to government relationships – starting with an understanding of the laws First Nations operate under, and how they interact with local governments’ regulatory tools.

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LGMA Chapter Reports

• An examination of a historic partnership between the Beecher Bay First Nation, the District of Metchosin and the City of Langford who all came together with a shared vision for job growth, environmental stewardship and First Nation prosperity. The multi-step journey required community consultation and approvals from various levels of government which resulted in long term preservation of parks and economic enhancement of the entire region. • A session on how to get everyone in your organization working effectively with Indigenous peoples in their day-today jobs and lives. • A course on how to make a culturally sensitive introduction to First Nations leadership and start a business relationship off on the right foot. A respectful and authentic approach acknowledges Traditional Territories, cultural practices and leads with face-to-face introductions. This session explored ways to help build meaningful relationships with First Nations that can lead to authentic, successful partnerships. This year’s conference is in the spring to coincide with the LGMA Elections Workshop and is being hosted by the City of Parksville and Tigh-Na-Mara Seaside Spa Resort & Conference Centre on April 19th & 20th; everyone is welcome to attend. The VILGMA board would like to thank outgoing Chapter Director Don Schaffer for his many years of service to both the Board and Chapter members. Finally, on behalf of the VILGMA executive, I thank all the folks who attended last year’s conference, encourage members and nonmembers to attend this year’s event, and thank our conference sponsors for their support. Darren Kiedyk Vancouver Island Chapter Director


Chapter Report: West Kootenay Boundary The West Kootenay Boundary Chapter is comprised of local governments in the Regional Districts of Kootenay Boundary (RDKB) and Central Kootenay (RDCK). Collectively, this includes 10 villages, six cities, 16 unincorporated Electoral Areas and one town. There is an overall population of approximately 100,000. In 2017, the members of the WKB Chapter were very busy working in their respective local governments, hence it was difficult to find the time to connect, troubleshoot and share ideas. However, at our AGM last March 2017 and during our Joint Chapter meeting with the Rocky Mountain Chapter in Creston, we established two goals for 2017. The first goal was to commit to mentorship activities between our members in our individual local governments, and the second goal was to move forward with arranging a session that was to be dedicated solely to leadership and what it truly means to be a leader in local government. The activities for reaching our mentorship goals were simple and involved just “being there” for one another via email, telephone and/or face-to-face meetings for coffee or lunch. This goal was recognized more by our members who work in administration/corporate through sharing templates and samples of our work such as writing service establishment bylaws, policies, report writing and interpretations of certain and specific clauses of the Local Government Act and Community Charter. We also had individuals who became involved with mentoring younger chapter recruits through providing support, references, and guidance for their new careers in local government. Thank you to the City of Castlegar who helped us reach our second goal by hosting a Leadership Development Training Session with Faith Wood at our one-day Fall Chapter session. The session included teachings and guidance on how to create an environment and work-culture that stimulates high performance and productivity, commitment and a high level of interest and pride in the work that we do. Attendees learned tips and tricks on motivating, rewarding and mentoring employees as well as communication skills such as conflict resolution and positive reinforcement. We received an abundance of positive feedback on this session.

The Village of Salmo’s new pedestrian bridge Our Chapter members also continue to build on our 2017 goals related to discussions and meetings around possible regional collaboration of IT, Records Management, GIS data sharing and bylaw enforcement services. Although we have not been able to meet or participate collectively face-to-face, individual members have been able to work together on records management and bylaw enforcement matters via email and sharing information on USB keys. Our Annual Joint West Kootenay Boundary/Rocky Mountain Spring Chapter Conference will be held April 25-27 and will be hosted by Invermere. The theme is “BE Extraordinary” and the sessions range from presentations on “Relationships and Reconciliation,” “Personal Development and Great Leadership” and “Inspiring Workplaces.” The conference also includes the 2018 Elections Workshop. Our “joint” spring chapter event with the members of the Rocky Mountain Chapter continues to be a big success with excellent attendance from both Chapters. Chapter members will continue to engage in mentorship opportunities as well as partnerships amongst our communities to provide support and help build confidence both personally and professionally. Members continue to maintain interactions with the Columbia Basin Trust, BC Assessment, FortisBC, CivicInfo BC and Columbia Power Corporation. Theresa Lenardon West Kootenay Boundary Chapter Director

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Minutes of the 2017 Annual General Meeting

Penticton Trade & Conference Centre 273 Power Street, Penticton B.C. Wednesday, May 17, 2017 IN ATTENDANCE BOARD OF DIRECTORS

President, Paul Murray Vice President, Patti Bridal Secretary-Treasurer, Ron Bowles Director at Large, Mark Koch Director at Large, Bill Flitton Director at Large, Heather Nelson Smith

Vancouver Island Director, Don Schaffer Rocky Mountain Director, Curtis Helgesen Thompson Okanagan Director, Raeleen Manjak West Kootenay Boundary Director, Theresa Lenardon Past President, Kelly Ridley

STAFF

Elizabeth Brennan Ana Fuller Shannon Gustafsson Janet Hawkins

Randee Platz Sonia Santarossa Nancy Taylor

MEMBERS

Approximately 120

CALL TO ORDER AND CONFIRMATION OF NOTIFICATION OF THE AGM President Paul Murray called the meeting to order at 9:16 a.m. It was confirmed that the Notice of the Annual General Meeting had been given in accordance with the Bylaws of the Association sent February 20, 2017.

UPDATE ON THE WORKING GROUP ON RESPONSIBLE CONDUCT Nancy Taylor, Executive Director, provided an update on the Working Group on Responsible Conduct.

2016 ANNUAL REPORT Nancy Taylor, Executive Director, presented the 2016 Annual Report.

MINUTES OF THE 2016 ANNUAL GENERAL MEETING AS CIRCULATED IN THE ANNUAL REPORT MOVED by Deborah Sargent, Seconded by Sarah Jones, That the minutes of the 2016 Annual General Meeting held on June 22, 2016 be adopted.

CARRIED

PRESIDENT’S REPORT Moved by Patrick Robins, Seconded by Dawn Low, That the President’s Report be adopted as circulated in the 2016 Annual Report.

CARRIED

FINANCIAL STATEMENTS MOVED by Kevin Cormack, Seconded by Sheryl Worthing, That the 2016 Financial Statements be adopted as circulated in the 2016 Annual Report. MOVED by Al Radke, Seconded by Joan Harrison, That BDO be approved as the auditor for the 2017 fiscal year.

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LGMA AGM Minutes

CARRIED


REPORTS OF BOARD OF EXAMINERS AND CHAPTER DIRECTORS MOVED by David Allen, Seconded by Janet Prestley, That the reports of the Board of Examiners and Chapter Directors as circulated in the 2016 Annual Report be adopted.

CARRIED

ADOPTION OF THE 2016 ANNUAL REPORT MOVED by Janet Prestley, Seconded by Tom Kadla, That the 2016 Annual Report be adopted as presented.

CARRIED

SPECIAL RESOLUTION MOVED by Sarah Jones, Seconded by Daniel Sailland, That the Constitution of the Society be amended by inserting the following as new paragraph 3, immediately after the provisions of paragraph 2: “This society is a member-funded society. It is funded primarily by its members to carry on activities for the benefit of its members. On its liquidation or dissolution, this society may distribute its money and other property to its members.”

CARRIED UNANIMOUSLY

While this Special Resolution has been approved, it will come into effect when the Society files a transition application to a member-funded Society, which will occur as soon as possible after the AGM. Until such time, the current Constitution remains as currently written.

NOMINATING COMMITTEE REPORT Past President Kelly Ridley presented the report of the Nominating Committee. The Nominating Committee is pleased to nominate the following individuals for consideration as members of the Board of Directors for the Local Government Management Association of BC for the 2017/2018 year under the bylaws of the Association: President Vice President Treasurer Director at Large

PATTI BRIDAL, Director of Corporate Services and Deputy CAO, City of Vernon* MARK KOCH, Director of Community Services, District of Lake Country* RON BOWLES, General Manager, Corporate Services, City of Campbell River* BILL FLITTON, Director, Legislative Services/City Clerk, City of Abbotsford MADELINE MCDONALD, Chief Administrative Officer, Village of Harrison Hot Springs ANNE YANCIW, Chief Administrative Officer, Town of Smithers

* Positions filled by acclamation. There were no further nominations for the position of Director at Large. With three candidates for two Director-at-Large positions, an election is required. CARRIED

MOVED by Sarah Jones, Seconded by Peter Wipper, That Christy Malden be appointed as Returning Officer.

ADJOURNMENT MOVED by Diane Vaykovich, Seconded by Ron Neufeld, That the meeting be adjourned at 10:02 a.m. and reconvene at 1:00 p.m. on May 18, 2017.

CARRIED

MEETING RECONVENED THURSDAY, MAY 18, 2017 AT 1:10 P.M. On behalf of the Returning Officer, Gillian Cramm announced the Board election results. Bill Flitton and Madeline McDonald were elected to the two-year Director-at-Large position. MOVED by Paul Gipps, Seconded by Joan Harrison, That the results of the election be accepted.

CARRIED

ADJOURNMENT MOVED by Paul Gipps, Seconded by Kelly Ridley, That the meeting be adjourned at 1:12 p.m.

CARRIED

Subhead AGM Minutes of title LGMA 27


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2017 LGMA Annual Report  
2017 LGMA Annual Report  
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