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GFT Group Overview The only ServiceNow partner specialized in Financial Services 

Strong international presence

 

Proven Global Delivery Model 

International team with 2100+ employees

Integrated near-shore/offshore hubs in Spain and Brazil

International pool of experts 

On-demand access to the best specialists available

1200 freelance IT and engineering experts on client projects worldwide

Germany Spain

Switzerland

32 locations in 8 countries

France UK Brazil USA Italy

Global innovation platform

CODE_n @ CeBIT: Europe’s largest startup initiative


GFT Group Overview The only ServiceNow partner specialized in Financial Services Revenues

Staff (at year-end)

$m

Shareholder structure Ulrich Dietz

28 %

Maria Dietz

10 %

Dr. Markus Kerber

5%

LBBW

5%

Free float

52 %


GFT Group Overview The only ServiceNow partner specialized in Financial Services

Proven FSI technology and expertise

 6 FS update sets ready to deploy, plus 3 UX/CMS designs  100+ Business Analysts with deep domain knowledge  Authorized Professional Services and Training Partner  35+ certified SysAdmin and 15+ Implementation Specialist staff  500+ live consulting development and maintenance projects  Broad range of cutting-edge technology skills –one-stop shop for Financial Services  25+ years providing strategic and innovative IT solutions to 30+ top-tier financial institutions  Financial Services prebuild apps that Business Analysts can adapt to individual client needs


Adding value over time How GFT can help today, tomorrow, and into the future‌.


Financial Services Applications Ready to deploy and solve business problems

Trade Reconciliation Management

 Leveraging ServiceNow PaaS capabilities to assist the operations department of an asset management firm with their daily financial trade reconciliation process

 Automatic assessment and assignment of breaks to the relevant resolution groups

 Graphical dashboard with real-time information provides valuable MIS reporting

 Time and cost savings through straight-through processing (STP


Financial Services Applications Ready to deploy and solve business problems

Risk Event Management

 Analyzing and documenting risk events with the aim of reducing risk, lowering costs, and improving operational effectiveness in a highly regulated environment

 Based on ServiceNow ITGRC to provide a clear structure for reporting a bank’s risk events

 Includes approvals tied to the nature of events and appropriate differential handling

 Incorporates “lessons learned” process


Financial Services Applications Ready to deploy and solve business problems

Business Continuity Management Application

 Set up individual governance programs for business continuity, including specific programs such as Call Tree, Disaster Recovery, Business Continuity Plan, Crisis Management, Capability Management, and more

 Automatically calculates the due date for each program and enables the governance team to keep track of current status for all programs


Financial Services Applications Ready to deploy and solve business problems

Testing

 Functional Regression testing: designed to uncover functional defects in application and platform enhancements

 Testing Automation tools: customized regression testing packages

 GFT’s certified ServiceNow, ITSQB, and ITIL consultants work with clients to deliver customized value-added testing services


Financial Services Applications Ready to deploy and solve business problems

Exception Handling

 Exception Handling app registers exceptions thrown out by an application and creates resolution workflows based on the exception nature, to finally republish again into the original system

 Helps clients to move beyond spreadsheets and manual emailbased workflows while reducing the operational risk

 GFT’s applications make use of OOTB platform features like rich user interface, mobile access, full audit trail, reporting and much more without additional coding


Financial Services Applications Ready to deploy and solve business problems

Reputational Risk Management - Twitter/Social Media Integration

GFT provides three modules:

 Load Configuration: users can see which keywords ServiceNow is looking for in Twitter; new keywords can also be defined

 Loaded Messages: users can see which messages are loaded from Twitter into ServiceNow

 Words and Actions: users can identify words that will trigger a specific action within ServiceNow


GFT financial services specialists will explain you how to speed up your implementation by 40%


GFT ServiceNow Company Presentation