Spa Business Insider issue 388

Page 1

spa business insider 18 January 2022 Issue 388

A Spa Business publication

B Corp Beauty Coalition launches


Twenty-six Certified B Corporations across eight countries have formed a new coalition to improve the beauty industry and personal care sector’s sustainability standards. Named the B Corp Beauty Coalition, the organisation’s mission is to enable collaboration and exchange between best practice, implementing improvement actions and publishing outcomes. The coalition will also aim to help the B Corps category and work to influence the beauty industry to trigger broader changes that can improve its

photo: Davines

beauty consumers more easily navigate

Shutterstock/Katerina Morozova

companies, while identifying and sharing

■■ B Corporations balance profit with purpose

social and environmental footprint. Aromatherapy Associates, Davines and

“We’ve concluded that our respective

Made for Life Organics are among the

positions can be enhanced through a

brands signed up to the new coalition.

partnership, so have formed a coalition

Davide Bollati, president of Davines, commented: “As Certified B

to leverage our combined strengths

Corporations, we’ve become increasingly

and deliver tangible benefits to beauty

uncomfortable with the beauty industry’s

customers and the planet we share.”

social and environmental footprint.


Cleveland Clinic's chief of wellness talks longevity



Peninsula Hot Springs opens 24/7 New midnight bathing package launches for guests


"90 will be the new 40," says Michael Roizen

Davide Bollati


photo: GWS


We formed a coalition to leverage our combined strengths


Fairmont Windsor Park reveals major new spa


Property is third in the UK for the Accor brand


The Johnstown Estate Johnstownbridge, Ireland

Triple Detox Therapy



TECHNOLOGIES La Butte aux Bois Lanaken, Belgium


Mandarin Oriental Doha Qatar

Body Contouring Binaural Vibroacoustic Psammo Therapy Therapy Potent Anti-inflammatory

Potent Anti-inflammatory


spa business people Read the latest issue of Spa Business online:

Longevity is the next disruptor says Michael Roizen – 90 will be the new 40


Michael Roizen & Victor Koo Q&A

he Cleveland Clinic’s

them how the choices

chief wellness officer,

they make now can

Michael Roizen, predicts

impact their future.

longevity will become

“The most important thing

the next major disruptor,

to learn is how to manage

according to his recent

stress,” he urges, “stress

interview with Spa Business.

ages you in every system.”

“There will very likely be a

“It was the spa and

major change in longevity in

wellness industry that got

the coming decade,” he says.

us to change our emphasis photo: GWS 2021

“Medicine and public health have expanded the average lifespan – through sanitisation, immunisation ■■ Roizen predicts there will be a great age reboot by 2035

and management of chronic

on stress management, for example and that brought mindfulness and healthy eating to the forefront. “The spa and wellness

diseases – by about 2.5 years

industry has had a huge

The spa and wellness industry has a major role to play in teaching people how to manage stress

every ten years since 1890. “We think, based on the research, that there’s an 80

impact on people’s wellbeing and can continue to do so in the future.”

per cent chance that by 2035,

For more insights, head

there’ll be a great age reboot.

40, but in the near future,

“I’ve told people in the past that 60 can be the new

Roizen is busy working

to our interview at www.

you could be 90 and have a

on an app to help people

physiological age of 40.”

understand this and show


Neil Jacobs reveals new Six Senses Places concept for major world cities


lobal hotel and spa operator Six Senses is incubating the launch of

The problem with destination spas is that guests visit and then within two months they can be back where they started

a new global wellness concept have more time and want

driven by wellness and guests

CEO Neil Jacobs and his

a healthier lifestyle, which

who travel to Six Senses

team have indicated that new

bodes well for properties

resorts globally will then

‘clubs’ could open at urban

with strong spa, health

have access to these urban

Six Senses properties in

and wellness provisions.

locations when they return

called Six Senses Place.


■■ Neil Jacobs has served as Six Senses CEO since 2012

New York, London, Bangkok, Shanghai, the Loire Valley,

destination spas is that guests

benefit from the programming

Istanbul, Rome and Lisbon.

visit to clean up their act,

they need to stay healthy.

and then within two months

wellness has increased

they can be back where they

foster long-term changes to

significantly as a result of

started,” says Jacobs.

their wellness routines and

“as many people find they

The goal is to help guests

“People’s interest in

the pandemic,” he said,


home, so they can continue to

“The problem with

He describes Six Senses Place as a concept that's

maintain a healthy lifestyle. More:

©Cybertrek Ltd 2022

sBinsider Issue 388

spa business people

spa business insider Contents issue 388 04



A fresh feel


Worldwide ambitions



■■ Aguilar wants to bring more traditional Mexican rituals to RLP

As a practitioner and leader, we're certain Luis will continue our innovation

Cleveland Clinic chief wellness officer Michael Roizen is predicting a great age reboot by 2035

Soneva launches a brand new spa and wellness concept at its global resorts

QC Terme's Saverio Quadrio Curzio tells Spa Business about plans to expand the company's footprint in the US and Europe

Wellness traditions

A hydrothermal day spa, inspired by Finnish wellness, launches in Ontario this month

Spa Business insights


Wellness in 2030

Luis Arturo Aguilar is Rancho La Puerta's new spa manager


A one-stop wellness space



Supplier innovation

uis Arturo Aguilar has been

his interest in manual physical

appointed the new spa

rehab, a type of kinesiology.

manager at Rancho La

Puerta (RLP) in Tecate, Mexico. In his role, Aguilar will

This drove him to pursue further education at institutions including the School of

oversee the property's three

Hospitality at Cornell University,

health centres and manage a

the Osho Meditation Resort

team of health specialists.

in India and Sowa Rigpa

He’ll also help curate bespoke holistic itineraries to best suit guests' individual needs.

Tibetan Monastery in Nepal. Aguilar has also worked in a range of spa and managing

“As a practitioner and leader, we’re certain Luis will continue

director positions in Mexico. He joins RLP with

our innovation and enable

certifications in massage,

us to stay at the forefront

reflexology, janzu aqua massage

of industry trends, practices

and Thai massage, and is

and offerings,” said Roberto

a practitioner of Osho-style

Arjona, CEO and GM of RLP

meditation, Chinese cups

Aguillar began his career as a tennis player which kickstarted sBinsider Issue 388

and Tibetan Moxibustion. More:

©Cybertrek Ltd 2022

McKinsey predicts the hot wellness trends of the future

Fairmont Windsor Park’s innovative new destination wellness sanctuary is major addition to the UK spa scene

The latest in products and innovation from ISM Spa, Thalgo, Living Earth Crafts, La Rue Verte and Gharieni

Sign up to Spa Business insider: Online: Email: Tel: +44 (0)1462 471930 Annual subscriptions: International £114, UK £80 and UK students £42. @spabusinessmag Read Spa Business and Spa Business insider free online:


spa business news concepts

Soneva launches new wellness concept Barefoot luxury hotel brand

Chinese Medicine (TCM) and

Soneva has created a new

herbalism – with the use

spa and wellness concept

of medicinal mushrooms,

combining ancient healing

therapeutic biomodulation,

wisdom with modern science.

including heart rate variability therapy, nutrient IV therapy,

at the brand’s two existing

cryotherapy, ozone therapy and

locations in the Maldives and

hyperbaric oxygen therapy. As part of the concept, each

its Thailand destination.

spa now features an Ayurvedic

In future, it will encompass branded wellness and

doctor, TCM practitioner,

lifestyle retail products.

integrative medicine doctor

The Soneva Soul philosophy is evident throughout the

photo: SONEVA

testing, platelet-rich plasma

Named Soneva Soul, the concept has been rolled out

■■ The Soneva Soul philosophy is evident throughout the resorts

and highly-trained therapists.

resorts and informs the

pioneering an approach

design and operation of

that combines apparent

Soneva’s spas, wellness

opposites to offer our

programming and cuisine.

guests a transformative

New treatment menus

and personalised wellbeing

at Soneva Soul spas unite

experience,” says co-founder

traditional wellness disciplines

and CEO, Sonu Shivdasani.

– such as Ayurveda, Traditional



“At Soneva Soul we’re

We're pioneering an approach that offers guests a transformative experience Sonu Shivdasani


Montage Hotels and Resorts has photo: MONTAGE BIG SKY

unveiled an all-season alpine resort and spa in Southwest Montana. The destination is 7,000sq ft above sea level and sits against a backdrop of The spa offers rituals from Valmont, Oxylight in an alpine-inspired space. Design touches include surfaces

Alan J Fuerstman


■■ The destination sits 7,000sq ft above sea level

Montana’s alpine Big Sky Country region. Arcona Facials, HydraFacial and

Montage is a firstof-its-kind resort experience in Montana


Montage unveils alpine spa retreat amid Rocky Mountains

appearing like alpine rocks, angled

pools, steamrooms, relaxation spaces, an indoor pool, boutique and salon. Programming highlights include a ritual to help guests acclimatise to the altitude. “Montage Big Sky brings a first-of-its-kind

millwork mimicking the angles of snowy

resort experience to the Rocky Mountains

mountaintops and calming cove lighting.

of Montana,” said Alan J Fuerstman,

The facility is home to 12 treatment rooms, heated plunge

founder, chair and CEO of Montage. More:

©Cybertrek Ltd 2022

sBinsider Issue 388

spa business news

spa business

Read the latest issue of Spa Business online:


Saverio and Andrea Quadrio Curzio Interview


MEET the team

QC Terme announces expansion plans Milan-based wellness

Italy's Lake Garda and a the

thermal spa operator QC

opening of a second spa

Terme Spas & Resorts is

hotel destination in Milan. photo: qc terme

on track to open three new spa destinations in Europe. The business is led by brothers Saverio and

Editorial director

“We’re currently also in the

Liz Terry

process of opening our first

+44 (0)1462 431385

US location in New York in 2022, called QC NY” he says.

Andrea Quadrio Curzio,

“We plan to develop other

who've built a wellness

spas around the model of QC

business based on the

NY in other cities in the US.

European bathing tradition.

For email use:

Spa Business editor

Katie Barnes +44 (0)1462 471925

“At our spas in Milan and

Speaking exclusively to Spa Business, Saverio Quadrio Curzio revealed the business will grow its portfolio of 10 spas, with new locations in Engadine in Switzerland,

We plan to develop other spas around our QC NY model in other US cities

Rome, we already have many

Saverio Quadrio Curzio

will work in other US cities.”


American customers who

Astrid Ros

greatly appreciate our model,

+44 (0)1462 471911

so we know this approach More:

Head of news

Tom Walker +44 (0)1462 431385

PROGRAMMING Assistant editor

Peninsula Hot Springs launches midnight bathing

Megan Whitby +44 (0)1462 471906 photo: PENINSULA HOT SPRINGS

Peninsula Hot Springs (PHS) in Victoria, Australia, has unveiled an overnight bathing benefits of hydrotherapy, to offer the gift of hot springs

social wellness rituals.

bathing to guests who are


nature immersion and Costing AUS$65 (€41, US$47, £35) per person, the package invites guests booked into PHS accommodation to enjoy a moonlit bathing experience

shift workers or insomniacs,” said Charles Davidson, PHS founder and creative director. He revealed the package has proven popular with couples looking for a

with friends or family between

completely different

the hours of 11pm-5am.

relaxation experience.

introduced to provide our overnight guests with the opportunity to bathe under the Southern stars and also sBinsider Issue 388

Tim Nash +44 (0)1462 471917

■■ The package has proven popular with couples

experience drawing on the

“Midnight Bathing was

Head of digital

We wanted to offer the gift of bathing to shift workers and insomniacs Charles Davidson

©Cybertrek Ltd 2022

Created for guests over 18, Midnight Bathing is available seven-nights-a-week thanks to PHS' 24-hour operation. More:

Spa Business insider is published fortnightly by The Leisure Media Company Ltd, PO Box 424, Hitchin, SG5 9GF, UK. The views expressed in this publication are those of the author and do not necessarily represent those of the publisher The Leisure Media Company Ltd. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by Preview Cromatic Ltd. Distributed by Royal Mail Group Ltd and Whistl Ltd in the UK and Total Mail Ltd globally. ©Cybertrek Ltd 2022. ISSN: Print: 1753-3430 Digital: 2397-2408 Subscribe to Spa Business and Spa Business insider at to, email: or call +44 1462 471930.


All the Features You Need to Manage Your Spa and Delight Your Customers Online Booking • Staff Scheduling • Integrated POS • CRM • And More

All the Features You Need to Manage Your Spa and Delight Your Customers Online Booking • Staff Scheduling • Integrated POS • CRM • And More

Learn why Bookerisisthe theleading leading spa software Learn why Booker spamanagement management software

spa business news NEW OPENiNGS

Finnish wellness culture arrives in Ontario A hydrothermal day spa

and the opportunity to

designed to offer a taste

unplug for a while.”

of Finnish wellness will be

Launching in phases, Vettä

launched in a grand opening

will open with a 12-treatment-

ceremony on 23 January

room spa and a host of

2022 in Ontario, Canada.

indoor/outdoor thermal

The goal behind the day

wellness experiences.

spa is to help guests restore

steamrooms, a hot stone room,

through the emotional and

four warm pools, two cold

physical benefits of Nordic

plunge pools, three relaxation

bathing traditions, namely

rooms, outdoor fire pits, a

contrast bathing therapy.

spa bistro and a coffee bar.

Vettä Nordic Spa is the

photo: Vettä Nordic Spa

Facilities will include two

their health and wellbeing

■■ Vettä will have a forest theme and setting and foraged cuisine

In keeping with Finland’s

brainchild of Eric Harkonen,

integral tradition of sauna

president and founder,

bathing, the spa will be

surroundings of Horseshoe

showcasing forest foraged

and a proud Finn.

anchored by four Finnish

Valley’s hardwood forests,

produce and ingredients.

Harkonen said: “Coming

saunas – one of which is

experiencing the changing

from a Finnish family, it

claimed to be one of North

seasons, and fresh country air.

stood out to me that people

America’s largest wood-

in Canada – and especially

burning commercial saunas.

Ontario – are missing out

Guests will be able to enjoy

on the sauna experience

hydrotherapy in the natural

In keeping with the forest

Harkonen has high hopes for the Vettä brand and revealed there are plans to expand

theme, Vettä’s culinary

the concept in future, with

offering will consist of three

more locations in Ontario.

distinct experiences, all


Dorchester Collection to make Middle East debut in 2022 Hotel group Dorchester Collection photo: Dorchester Collection

and real estate development group Omniyat have joined forces to create a new luxury hotel named The Lana. The 225-room destination will open in inside a 30-storey tower designed The hotel’s spa, wellness centre

Christopher Cowdray

sBinsider Issue 388

■■ The wellness centre will be located on the 29th floor

Q4 2022 in Dubai’s Burj Khalifa district by architects, Foster + Partners.

The Lana is one of hte most anticipated openings of 2022

photo: Dorchester Collection


Christopher Cowdray, CEO of Dorchester Collection, said: “The Lana is one of the most anticipated openings

and state-of-the-art gym will be located

of 2022, given its incredible design-led

on the tower’s 29th floor, promising

credentials and superb location.

striking views of the Burj Khalifa and richly coloured sunsets. Meanwhile, the

“We’re looking forward to bringing our luxury hospitality combined with Omniyat’s

floor above will accommodate a rooftop

real estate vision to a new region.”

pool area featuring cabana services.


©Cybertrek Ltd 2022


spa business news VALUATIONS

Myzone sets a course for unicorn status Speaking to Spa Business,

US$17.2m worth of

Wright said the investment

investment from growth capital

and appointment of Vin Murria

investor BGF – a move that

as chair is a logical step in

values the brand at US$102m.

the brand's journey towards

The deal is all equity-based.

further growth – which is

The BGF cash injection

likely to include an IPO. "I was really keen to bring

£2.5m investment by Vin

someone in who I can learn

Murria, which will also

with and from – and someone

see the renowned tech

who can help us further

entrepreneur join Myzone

professionalise our business,"

as non-executive chair.

Wright said of Murria.

Founded in 2011 by

"In three to five years'

entrepreneur Dave Wright,

time, we're looking to have

Myzone specialises in

achieved a US$400-500m

wearable fitness technology

valuation and are likely

for the business to business

to do an IPO. Ultimately

activity and wellness markets

we're aiming to become

and has grown to serve

one of the first unicorns in

more than 9,000 facilities

our industry [achieving a

in 84 countries, reaching

billion-dollar valuation].

two million consumers.


photo: MYZONE

is coupled with a separate

■■ Myzone specialises in wearable fitness technology

photo: MYZONE

Myzone has secured

We're looking to become one of the first unicorns in the industry Dave Wright

Vinotherapy inspires treatments at Four Seasons Napa Valley The spa at the new Four Seasons Napa Valley in Calistoga, California, has been influenced by the resort’s on-site vineyard and local Native American healing wisdom. The 13,050sq ft Spa Talisa has



■■ Curry Spa Consulting helped realise the new spa

been designed as a homage to

The signature treatment showcases the area's mineral-rich mud

Calistoga’s 150-year history as a

cleansing ritual using a sage-infused

holistic spa and wellness destination.

flower spritz and feather wisp.

Spa treatments and services incorporate grape seeds and olive

with marine algae and the application of

oil produced on-property, as well as

detoxifying thermal mud and nourishing

the local area’s mineral-rich mud.

body balm from Seed to Skin. The

The spa’s signature treatment


This is followed by a salt scrub enriched

treatment is completed with a restorative

– Brave Spirit Ritual – begins with

body and craniosacral massage.

a grounding foot soak and an aura


©Cybertrek Ltd 2022

sBinsider Issue 388


WHERE PARTNERSHIPS BEGIN. Come together with more than 200 exhibitors who are expected to be on hand to share the most innovative products and services with a diverse group of motivated spa buyers from all sectors of the spa industry.


sBinsider Issue 388

©Cybertrek Ltd 2022


Spa Business insights

Wellness in 2030 McKinsey predicts the hot wellness trends of the future and assesses how the pandemic will drive these


OVID-19 is accelerating interest in wellness as more consumers have been faced with the importance of taking care of their health and wellbeing. As a result, the

market’s abuzz with growth as more businesses look to satisfy new demand with innovative solutions. Data is showing that people are increasing their spending on wellness and a recent report published by the Global Wellness Institute forecasts the global wellness economy will reach nearly us$7trn in value by 2025. Recent predictions from McKinsey suggest the future of wellness will be tech-heavy, personalised, interconnected and dominated by the following six wellness categories:

the use of sleep tech will continue to be a hot consumer trend


■■ McKinsey suggests

Health According to Mckinsey associate partner Anna Pione, the future of wellness will see consumers take their health into their own hands. she envisages “offerings that let consumers triage

Think critically about strategies to engage consumers and continue to innovate to stand out from the crowd 12 26

their own medical issues” becoming increasingly more mainstream. As part of this, Pione believes devices and technology from the doctor’s office will be integrated into the home.

©Cybertrek Ltd ©Cybertrek 2022 Ltd sBinsider 2022 Issue 388

■■ Wearables and tech are expected to be major driving forces in the future evolution of the wellness market


Mindfulness – and the pursuit of mindfulness – will become an essential aspect of how we live our lives Fitness

anticipates that beauty retailers will

partner in McKinsey’s New York office.

Bricks and mortar fitness businesses

expand their offering to keep up with

He feels that by 2030, mindfulness

are here to stay, predicts eric Falardeau,

new consumer demands and that

will be more deeply ingrained into

partner in McKinsey’s Montreal office.

procedures such as injectable services

people’s routines via wearables and tech,

He also anticipates that the future

and clinical treatments will become

allowing for digital yoga or meditation

of fitness will feature an increasing

more commonplace and easier to access.

sessions throughout the day.


Final advice

sleep technology will continue to

McKinsey analysts reminded wellness

amount of technology to help people track their fitness progress.


be a hot wellness trend in 2030,

businesses that to keep up in the next

Consumer habits and relationships with

according to scott Hayton, associate

generation of the wellness market and

food are shifting, as more people are

McKinsey partner in Toronto.

make lasting change, they need to nail

becoming aware of the impact of our

In his opinion, future innovation in the

down their e-commerce and marketing

field could lead to sleep performance

strategies, pursue data partnerships,

data being used to inform and best

reinvigorate the shopping experience,

McKinsey’s London office, thinks the

optimise our routines and daily

update their value propositions and

reduction in sugar and an increase

capabilities, such as diet and exercise.

consider consumers as a whole person.


also advised both new and existing

“I believe that mindfulness – and the

companies in the sector to think

pursuit of mindfulness – will become

critically about strategies to engage

emma spagnuolo, a partner in

an essential aspect of how we live our

consumers and continue to innovate

McKinsey’s New Jersey office,

lives,” says Manish Chopra, senior

to stand out from the crowd.■●

diet on our short- and long-term health. Jessica Moulton, senior partner at

in sustainable eating will be two major trends going forward.


sBinsider Issue 388Issue ©Cybertrek 388 Ltd ©Cybertrek 2022 Ltd 2022

A previous 2021 McKinsey report

27 13

Spa Business insights ■■ The opening represents the Accor-owned Fairmont brand's third UK property


A one-stop wellness space Fairmont Windsor Park’s innovative new destination wellness sanctuary is a major addition to the UK spa scene


rivate property development

spa and wellness director and also

The spa

company, Arora Group, has

an independent spa consultant.

The new spa features 18 treatment rooms

opened an extensive spa

Barden described the new opening

– including three for couples – plus a VIP

and wellness centre at its

as “a one-stop wellness and spa

spa suite with a rasul, hot tub, private

new 200-room Fairmont

space for all” that’s inspired by the

dining area and dressing room.

Windsor Park property

hotel’s 40-acres of lush grounds.

in southern england.

Fairmont spa & Wellness is a two-

The facility welcomes day and hotel guests, and also operates

All are equipped with Lemi’s Florence treatment beds and BC softwear. The centrepiece of the spa is a

floor 2,500sq m wellness facility,

with an annual membership service

naturally-lit indoor pool area, complete

designed to cater to guests’ spa,

including exclusive perks and events.

with bespoke hand-carved marble

wellbeing, fitness and aesthetic needs. The centre has been conceived by spa industry figure Lisa Barden – Arora’s

14 28

Annual membership pricing

loungers – created by Fabio Alemanno

starts at £2,430 (us$3,292,

– ergonomically designed and float just

€2,909) per person.

above the surface of the pool. ©Cybertrek Ltd ©Cybertrek 2022 Ltd sBinsider 2022 Issue 388

■■ The 272sq m Wellness Suite at Fairmont Windsor has studios, a luxury pool, treatment rooms and recovery spaces

This space connects to a thermal suite

Mecotec cryotherapy chamber. Claimed

Wellness treatments and therapies

including a Finnish sauna, steamroom,

to be the uK’s first multi-person cryo

include skincare, massages and

experience showers, ice fountain,

chamber, the appliance accommodates

Ayurvedic rituals supplied by Comfort

Japanese Ashiyu foot ritual bath, hot tub

up to five guests at a time.

Zone and Mauli Rituals, as well as

and a heated tepidarium bench. Guests can also access a dry flotation

Both the chamber and Japanese foot bath were incorporated to fulfil Barden’s

IV infusions, osteopathy, nutritional therapy and acupuncture. Additional facilities include a large

room, hammam, IV infusion space,

vision of an inclusive spa, as these

complementary therapy room and colon

therapies are suitable for use by guests

fitness suite, wellness cafe, boutique,

hydrotherapy suite, topped off with an

with life-limiting conditions.

changing rooms and relaxation rooms,

outdoor courtyard featuring an outdoor

As part of this vision, Barden and spa

ranging from a halotherapy suite with

39°C hydrotherapy pool and fire pit.

and wellness director Carlos urrutigoity

infrared sommerhuber loungers to a

Barden told Spa Business she’s

have appointed five therapists trained in

softly lit post-treatment suite fitted with

cancer touch therapy to join their team.

Gharieni’s evo relaxation beds. ●

particularly excited about the location’s sBinsider Issue 388Issue ©Cybertrek 388 Ltd ©Cybertrek 2022 Ltd 2022

29 15


A 26 year-old legacy of building the best quality solutions for whole-body cryotherapy is the foundation to offer our electricity driven high performance cryo chambers - The Art of Cryo Vaultz®. Offering real room temperatures of -75 °C, -85 °C & -110 °C our products are 100% made in Germany and are made to the highest quality standards - extremely efficient and eco-friendly. Vaultz® - keep your health save.


Art of Cryo ©Cybertrek Ltd 2022 sBinsider Issue 388 / +49 (0) 2935 96 520 /


Raising the bar

Cold gold

Art of Cryo is a market leader in wholebody cryotherapy solutions and offers evidence-based products underpinned by 30 years’ experience in the field. Its elegant chambers for whole body cryotherapy come in three lines: Single Vaultz, Vario Vaultz and Unical Vaultz. All the high-performance chambers are powered by electricity and made to sBinsider Issue 388

©Cybertrek Ltd 2022





Depending on the model, operators can deliver up to 150 cryotherapy treatments per day Rainer Bolsinger, Art of Cryo


Backed by science



on-invasive, gentle, yet effective, cryotherapy can help ease numerous chronic health conditions, as well as disorders such as anxiety and depression. Its positive effects have been scientifically proven in three main areas; health and prevention; sport and fitness; and anti-ageing and beauty, making it ideal as a service for customers in the spa and wellness sector. Cryotherapy exploits the difference in temperature between the user and the cryo chamber to cool the body and stimulate important body functions. During a session – which typically lasts just three to four minutes – cooling happens extremely quickly, activating thermoreceptors in the body and causing blood vessels to contract. After leaving the chamber, blood vessels dilate, the blood flows back and a rush of beneficial endorphins is released.


Introducing cryotherapy can be lucrative for spas, as well as offering customers a cutting-edge therapy with powerful benefits for both body and mind


The Alpenresort Schwarz in the Austrian Tirol is one of the first in Europe to offer cryotherapy to guests

Delivering holistic, sustainable health and wellbeing experiences has always been central to the philosophy of the Me Sense Spa at Austria’s five-star Alpenresort Schwarz. The spa offering has recently been enriched and elevated by the introduction of cryogenic chambers in the form of Art of Cryo’s new highperformance Vaultz V1 Lux. Thanks to the newlyinstalled Art of Cryo technology, The Alpenresort Schwarz is one of the first spas in Europe to offer sophisticated cryotherapy treatment technology to its guests.

The resort has invested in the V1 lux chamber from Art of Cryo

the highest quality standards, making them both efficient and eco-friendly. Each is designed and built with advanced technology, so it provides even temperature distribution to ensure the delivery of first-class treatments. Rainer Bolsinger, Art of Cryo chief sales and marketing officer, says the brand’s solutions offer an exciting opportunity for spas: “The initial investment can

be quickly repaid, due to the fact it’s possible to deliver a huge number of treatments in a short time and at an extremely low marginal cost,” he explains. “Depending on the model, operators can deliver up to 150 treatments per day.” l Art of Cryo is part of industrial group L&R Kältetechnik – refrigeration tech specialists with a 30-year pedigree. l More: issue 4 2021 4117

SUPPLIER NEWS Suppliers tell Spa Business insider about their latest

For the latest supplier news and company information, visit

product, design and technology launches

Shutterstock/Jacob LunD

■■ Spa Space Chicago credits its success to the personal relationship guests have with therapists and the elimination of a static spa menu

ISM Spa's new management technology matches clients with therapists based on treatment needs

photo: ISM spa


ellness tech platform,

Southeast US, and early results

“Now more than ever, the

Spa Space, has launched

show Spa Space has delivered

world is seeking the power of

a turnkey technology

a 60 per cent reduction in

touch but the demand is for

fixed operating expenses.

more personalisation. Spa

solution to improve operating efficiencies and increase guest and therapist satisfaction. The new patent-pending

■■  Ilana Alberico, ISM Spa co-founder

by Spa Space Chicago, which

Space makes that possible.” Spa Space was designed

credits its success to the

to alleviate spa operation

algorithm matches guest

personal relationship the guests

headaches by handling

preferences to therapists best-

have with its therapists and

recruitment, staffing, quality

suited to their needs, who

the fact it eliminated the use

control, scheduling and real-

will then tailor personalised

of a static spa menu. Instead,

time payroll to therapists.

treatment plans for each client.

therapists create personalised

Spa Space was created by ISM Spa founders, Ilana Alberico

treatment plans for guests.

It's also been developed to help resort spas implement

“The intent was to create a

a personalised experience

and Christina Stratton and

technology solution to address

to drive local capture while

their partner Nathalie Malkoff.

the customer, therapist, and

streamlining operations.

The software is in beta-

sBinsider Issue 388

The platform was inspired

spa facility challenges we

testing within the group’s 14

observed as spa owners and

hotel and resort spas in the

operators,” explained Alberico.

©Cybertrek Ltd 2022

More on


SUPPLIER NEWS Ayurveda inspires Thalgo's new ritual and retail line a new five-step spa treatment and retail range

in collaboration with Ayurvedic specialist Nordine Meguelatti.

■■ The range includes a scrub, massage oil, shower oil and balm

Marian Harvey, Thalgo’s UK MD explained the principles

on points of energy blockage

underpinning the treatment.

at junctions between muscles,

gently rocked and stretched

tendons, bones and nerves.

by therapists before enjoying a soothing cup of herbal tea.

“The Mer Des Indes ritual

To conclude, guests are

draws on Ayurvedic practices

The treatment journey

■■ Maria Harvey,

already well known within spa

includes a warming hand

Thalgo's UK MD

circles,” she says, “namely

and purification ritual, a head

four retail body products

Abhyanga and Shirodhara via

massage, exfoliation and a

to help guests continue

a head and body massage,

harmonisation massage inspired

the rituals of Ayurveda

along with the science of

by Marmatherapy. Stretching

following the treatment.

Marmas and Marmatherapy.”

manoeuvres from Hatha yoga

Marmatherapy is an Ayurvedic massage technique that works photo: LIVING EARTH CRAFTS

photo: THALGO

photo: THALGO


halgo has formulated

Thalgo has also created

and musical frequencies to relax the mind are also incorporated.

More on

Living Earth Crafts unveils the Mind-Sync Harmonic Sleep Lounger to support stress reduction,

of proprietary brainwave

launched the Mind-Sync

meditation and enhanced sleep.

entrainment frequencies,

Harmonic Sleep Lounger –

The lounger offers six

masked by gentle music

a zero-gravity lounger featuring

immersion programmes utilising

and nature sounds to help

clinically-tested, Mind-Sync

four full-spectrum transducers

move clients to the relaxed,

vibroacoustic resonance therapy

to flow Quantum Harmonic

parasympathetic state.

sound waves through the body. Noise-cancelling headphones also deliver two channels



iving Earth Crafts (LEC) has

Users can choose between programmes lasting between 25-60 minutes via the lounger's interactive touch-screen. Designed for guests pre-

■■  Blake Feeney, LEC's VP of business development

and post- spa treatments, the chair is claimed to offer

are seeking unattended,

significant unattended revenue

effective experiences to

potential as both an add-on

augment their traditional spa,

or standalone service.

medical and beauty services.

Blake Feeney, LEC’s VP of business development,

Sleep Lounger is a perfect

sees great potential in the

addition to their offerings.”

lounger’s application. “In these tight labour markets, my spa clients


The Mind-Sync Harmonic

More on

©Cybertrek Ltd 2022

sBinsider Issue 388

Yon-Ka Your Spa partner

French family-owned skin care brand since 1954. Pioneer in phyto-aromatic care, creator of experiences. A unique and renowned know-how featured in more than 60 countries. A partnership grounded on a common vision for quality and performance. Le Vallon de Valrugues & Spa 5* France

Four Seasons Hotel Jakarta - Indonesia

The expertise of personalized skin care, the commitment to visible results.

The Experience of Phyto-Aromatic Skincare Laboratoires Multaler - 1 rue Ambroise Croizat - 95100 Argenteuil - France - Tel. + 33(0)1 41 19 56 56 Contact: -

Live. Virtual. At Home


With high season fast approaching, are you set up for success to attract new members and give them what they are craving? Latest research* shows 60:40 is the magic blend members are now looking for when it comes to keeping fit in your gym but also in their homes. Does your full membership mix keep them working out with you, wherever they are? Find out more about an omnichannel membership solution today. *Les Mills 2021 Global Fitness Report

SUPPLIER NEWS La Rue Verte partners with Aman Spa at The Connaught Verte has developed a new treatment for the Aman Spa



BD wellness brand La Rue

at The Connaught in London – the only Aman Spa in the world outside an Aman resort. The CIBTAC-accredited ritual has been created to ground guests through a lymphatic photo: LA RUE VERTE

drainage massage, designed to eliminate toxins, release muscle tension and manage pain. La Rue Verte has also incorporated reflexology body

■■ Emma O’Neil, MD and founder of La Rue Verte

mapping to target key areas of concern across mind and

bergamot, moringa, ho wood,

deliver our CBD journeys with

body, drawing on the non-

actives and potent CBD

The formula incorporates

cedarwood, cypress, eucalyptus,

knowledge and expertise –

psychotropic properties of CBD

blended together to soothe,

rosemary and myrcene.

ensuring industry compliance

to help promote inner balance.

uplift, ease pain and support

During the massage, therapists

the respiratory system.

Emma O’Neil, MD and founder of La Rue Verte,

use a professional massage oil,

La Rue Verte has infused

adds: “We’ve trained The

developed exclusively for Aman.

the oil with essentials oils from

Connaught’s therapists to

and innovation for the spa.”

More on

Sammy Gharieni to receive “A Life of Beauty” award in 2022


ammy Gharieni, CEO and

“I’m driven by passion and I absolutely love what I do – and

Group, will receive the 'A

this decides on the avenue

Life of Beauty' Award at industry

you opt for at the end of the

event Beauty Düsseldorf, in 2022

day,” comments Gharieni.

Gharieni helms a company

“Despite the initial uncertainty

that manufactures spa and

due to the pandemic, we

medical equipment, providing

were able to cope well in

equipment for resorts,

the last two years.”

hotels, spas and hospitality groups in 120 countries.


founder of the Gharieni

The Gharieni Group team

■■ Gharieni will receive the award in March 2022 at Beauty Düsseldorf

places a huge emphasis on active networking at national and

Born in Tunisia, Gharieni

accolade honours personalities

international levels and has used

established his first company

series into the physiological

with special merits in

this to grow its business globally.

in 1992, called Electro-Medical

effects of its concept beds.

Gharieni, which engineered

The recent report focused on

beds for medical treatments.

Gharieni’s MLX I³Dome table

The “A Life of Beauty”

professional cosmetics

“The principles of successful

who are considered driving

companies are innovation,

forces in the industry.

investment in research and

The award ceremony will take

multi-disciplinary cooperation.

In 2005 he moved into the wellness sector,

“A worldwide network

specialising in wellness

mark Gharieni's second receipt

is indispensable for this,”

and spa treatment beds.

of the 'A Life of Beauty' award.

concludes Gharieni.

place on 4 March 2022 and

sBinsider Issue 388

©Cybertrek Ltd 2022

In other news, Gharieni has

launched an ongoing research

and found that the bed aids recovery and wellbeing.

More on


spa business insider

WEB ADDRESS BOOK Connect with spa organisations from around the world. We welcome your entries – write to Asia-Pacific Spa & Wellness Coalition (APSWC) ■■

Association of Malaysian Spas (AMSPA) ■■

Bali Spa and Wellness Association ■■

Brazilian Spas Association ■■

Bulgarian Union for Balneology and Spa Tourism (BUBSPA) ■■

Association of Spas of the Czech Republic ■■

Estonian Spa Association ■■

European Historic Thermal Towns Association ■■

European Spas Association ■■

Federation of Holistic Therapists (FHT) ■■

Romanian Spa Organization



Global Wellness Institute (GWI)

Salt Therapy Association



Green Spa Network (GSN)

Serbian Spas & Resorts Association



Hungarian Baths Association

South African Spa Association



Hydrothermal Spa Forum

Spanish National Spa Association



The Iceland Spa Association

Spa and Wellness Association of Africa (SWAA)


The International Medical Spa Association ■■

International Sauna Association ■■

International Spa Association (ISPA) ■■

Irish Spa Association ■■

Japan Spa Association ■■

Leading Spas of Canada ■■


Spa Association of India ■■

Spa Industry Association ■■

Spa & Wellness International Council ■■

The Sustainable Spa Association (SSA) ■■

Taiwan Spa Association ■■

Thai Spa Association ■■

FEMTEC (the World Federation of Hydrotherapy and Climatotherapy)

National Guild of Spa Experts Russia

The UK Spa Association




French Spa Association (SPA-A)

Portuguese Spas Association

Ukrainian SPA Association




©Cybertrek Ltd 2022



German Spas Association

sBinsider Issue 388

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