Spa_Business_Handbook_2021-2022

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Industry insights

PHOTO: Kevin Sauzeat

How operators treat staff will have an impact on how guests conduct themselves

Guests are increasingly seeking destinations which are environmentally friendly, have sustainability awareness programmes, are plastic free, conscious of local food production and waste and treat staff with respect

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egenerative travel is inviting us to explore a higher level of consciousness, responsibility and awareness on how to live in and of this world. It is asking us to be deeply aware of the interconnectedness which is a part of our reality, and it is encouraging us to make choices to support each other towards the wellbeing of all, together. Operators who wish to remain competitive are called on more and more www.spahandbook.com

to reassess how firmly their environmental ethos is rooted in the practical day to day reality of running a profitable business. Guests are increasingly seeking destinations which are environmentally friendly, have sustainability awareness programmes, are plastic free, conscious of local food production and waste and treat staff with respect. As part of spa operations it is important to build awareness around the subject of consumerism and waste in

all its forms. We cannot go through life without producing waste – it is a natural part of life’s many cycles of regeneration and renewal – however, we do have a choice about the kind of waste we produce, what we buy and who we buy it from. Put this into practice for your operation and then educate guests about how their actions and choices influence the local economy and environment. If guests buy plastic, more plastic is produced and thrown away. If they buy spa business HANDBOOK 2021 – 2022

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