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Zenoti Jackson House Sibson Rd, Sale, Cheshire M33 7RR

Tel: +44 1482 429 330 Email: Twitter: @gozenoti linked in: Facebook: Instagram: Blog:

Background After experiencing the difficulties in running spas, salons and fitness centers without a software solution, Zenoti’s founders leveraged their professional roots in enterprise software. In 2010 our best-in-class solution made its grand entrance. Today, Zenoti powers over 15,000 businesses worldwide.

Main products and services Zenoti offers spas a cloud-based solution for all their needs. Zenoti customers can access everything they need remotely, and are able to offer their clients touchless options – a must-have and non-negotiable guest expectation in our current environment. Zenoti’s key features include: ■ Appointment book – optimal scheduling minimises wait-times for guests, and even prioritises specific requests, enabling guests to easily book their favourite provider. ■ Group bookings – enables the front desk to book multiple appointments with different services from one screen. ■ Upfront deposits for bookings – ability to collect deposits for bookings reduces cancellations and no-shows. ■ Employee scheduling and performance management – view at a glance where your team needs support and recognise top achievers.

Sudheer Koneru, CEO

■ Inventory management – never fall short or over-order again. ■ Membership services – no matter how complex your membership strategy is, Zenoti has it covered. ■ Smart marketing – target the right segments, at the right time, with the right products and services. ■ Consumer and employee mobile apps – touchless transactions at your service. ■ Gift cards – enables your customers’ guests to give the gift of feeling great.

USPs More well-established spa and salon brands are powered by Zenoti than any other software solution. In fact, a majority of the global enterprise market trusts its tech to Zenoti. As an all-in-one solution, Zenoti enables spas and salons to elevate, unify and automate their offering using artificial intelligence (AI). Touchless options are essential. Zenoti’s remotely accessible and cloud-based platform provides the perfect touch-free solutions. Say goodbye to clunky desktop terminals and scattered figures – Zenoti harnesses data and streamlines operations across all stores within the brand. Automated employee scheduling and a booking wizard simplify everyday tasks. Zenoti’s AI-powered intelligent marketing

ensures brand messages reach the right people at the right time, engaging customers and increasing clientele.

Top clients Hand & Stone Massage and Facial Spa, Face Gym, European Wax Center, MGM Resorts, Skin Laundry, Face Haus, Massage Heights, Rush Salons, Gene Juarez Salon.

Where in the world? Zenoti is a global solution, powering spas, salons and medspas across the United States, Canada, Europe, India, Southeast Asia, the Middle East and Africa.

Future plans Zenoti’s mission has always been to help people achieve their greatness. The Go Zenoti brand campaign brings that mission to life and pays tribute to the therapists in our world who make a difference in people’s lives every day. “This campaign is not just an ad, it’s a reaffirmation of our commitment to you and your business.” – Sudheer Koneru To celebrate the beauty, wellness and fitness industries with Zenoti – see video on advert.

Who’s who? Sudheer Koneru, CEO; Amy Douglas, ales manager, UK & Europe. SPA BUSINESS HANDBOOK 2021 – 2022 295