Spa_Business_Handbook_2021-2022

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COMPANY PROFILES

Book4Time Inc. 306 Town Centre Boulevard, , Suite 400, Markham, Ontario, L3R 0Y6, Canada

Tel: +1 905 752 2588 Email: info@book4time.com LinkedIn: www.linkedin.com/company/book4time/ Twitter: https://twitter.com/Book4Time Facebook: www.facebook.com/book4time/

Roger Sholanki, founder and CEO

www.Book4Time.com

Background

compliance by assisting with local tax laws, data and privacy regulations.

Founded in 2004, Book4Time is a global leader in spa, wellness and leisure activity management solutions for the hospitality market. As the only enterprise SaaS technology in the hospitality wellness industry, Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs.

Top clients Leading day spa chains such as Clarins and Cowshed. Top global hotel brands including Fairmont, Marriott, Four Seasons, Accor, Hyatt, Hilton, Equinox, and Shangri-La.

Where in the world?

Main products and services Spa software with all the features needed to efficiently manage and grow your spa business: Tablet App: easily manage bookings, customers and check-ins without ever needing to be at a computer. Online Booking: A centralised, fully integrated booking system that makes it easy for guests to book appointments online, and helps you keep track of bookings in real-time. Marketing & Retention: From loyalty points and referral incentives to gift cards and spa packages, they have what you need to improve guest experience and drive revenue. Revenue Management: Their comprehensive POS system seamlessly integrates with your preferred payment processor; or you can streamline your business using their fully compliant Book4Time Payments. Guest Experience: Manage guest profiles,

www.spahandbook.com

Book4Time analytics dashboard

purchases and customer activity across all your locations to personalise each visit. Reporting: With over 200 sales and financial reports, it’s easy to forecast revenues, discover trends, track KPIs and more.

USPs Book4Time is the first cloud-based software for the wellness industry to provide a centralised multi-location platform. It has over 50 integration partners for a seamless customer and business management experience. Book4Time publishes new updates every 4-8 weeks, has the industry’s highest uptime at 99.99%, supports 12 languages in over 85 countries worldwide, and has LIVE 24/7 phone and email support through strategically located global customer support centres. It also helps businesses maintain

In over 85 countries – major markets include North America, Europe, Middle East, Asia-Pacific, India, Latin America and the Caribbean.

Future plans Book4Time recently launched its all-in-one payment solution, Book4Time Pay. It’s also working on a platform that connects spas with leading marketplaces.

Who’s who? Roger Sholanki, founder & CEO; Sean Anderson, CRO, VP Global Sales.

What the clients say “Book4Time has been a god send! It has made everything easier – scheduling appointments, inventory, and adding services and products. It simplified everything that we did and put it into one single location.” Sarah Garland, senior manager of planning, Equinox SPA BUSINESS HANDBOOK 2021 – 2022 201