Spa_Business_Handbook_2021-2022

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COMPANY PROFILES

Agilysys 1000 Windward Concourse, Suite 250, Alpharetta, GA 30005

Tel: +44 1753 972265 Email: EMEAsales@agilysys.com LinkedIn: https://www.linkedin.com/company/agilysys/ Facebook: https://www.facebook.com/agilysys Instagram: https://www.instagram.com/agilysys_inc/ www.agilysys.com

Background Agilysys is a public corporation that has been in business since 1963. The company is a leader in hospitality software, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for spas, hotels, resorts and other hospitality operations. Agilysys acquired ResortSuite in January 2022, enhancing its ability to deliver comprehensive hospitality solutions.

Main products and services Agilysys’ industry-leading solutions include spa management (Agilysys Spa), PMS (Agilysys LMS, Visual One and Stay), POS (InfoGenesis and IG Flex), inventory and procurement (Eatec, SWS), document management (Agilysys DataMagine), analytics and loyalty (Agilysys Analyze and Engage), as well as a complete suite of mobile and self-service lodging and food & beverage solutions (rGuest® Book, rGuest® Express, IG Buy, IG OnDemand and IG Quick Pay) that complement the modern guest’s experience. And our robust support infrastructure brings reliable, 24x7 service - precisely when hospitality professionals need it most. Agilysys offers over 35 modern cloudnative technology solutions to manage front

www.spahandbook.com

Matthew Prosser

and back of house operations. Expectations of today’s guests have changed and Agilysys has well-integrated technology to support operational initiatives for SaaS or on-premise environments.

USPs Agilysys is an end-to-end hospitality solutions provider known for its world-class customer-centric service. In recent years, Agilysys has made major investments in R&D and has successfully modernised virtually all its longstanding trusted software solutions. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Unique among hospitality providers, Agilysys has a dedicated team of technical Services engineers who can help enhance and customise Agilysys products if required, providing a unique competitive edge. These custom solutions are supported just like any other product ensuring Agilysys clients are covered in the future.

Top clients Atlantis Casino Resort Spa, Barons Eden Hotel and Spa, Dubai Marine Beach Resort & Spa, Whittlebury Park Hotel & Spa

Where in the world? North America, Europe, the Middle East, Asia-Pacific and India

Future plans Agilysys continues to lead the industry in R&D investment, ensuring that our customers always have access to cutting-edge, end-to-end hospitality solutions that drive increased revenue and guest satisfaction.

Who’s who? Matthew Prosser, senior sales director - EMEA.

What the clients say “With a modern tightly integrated suite of products, Agilysys understood our vision and offered a comprehensive flexible solution suite that others could not. Agilysys will help us to improve guest management and continue to deliver a 5-star experience.” Jenn Clements, general manager of guests and recreation, Three Fork Ranch “Agilysys is a partner who, like us, understands the importance of the guest experience and is capable of evolving with our future ambitions.” Mohamad Arnaout, general manager, Mount Falcon Estate SPA BUSINESS HANDBOOK 2021 – 2022 185