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CONSULTANCY PROFILES

The Spa Collaborative 1 the Grange, Bristol, BS9 2rd, UK

Tel: +44 7816 817778 Email: hello@thespacollaborative.com LinkedIn: www.linkedin.com/company/the-spa-collaborative/ Instagram: www.instagram.com/thespacollaborative/ Facebook: www.facebook.com/thespacollaborative www.thespacollaborative.com

Background We are a leading global spa company based in the UK, which supports luxury hotels with spa and wellness strategy, helping spas, hotels and wellness brands grow.

Main products and services We support luxury hotels with spa concept creation, pre-opening, business development, quality assessment, operational support and training services. One of our specialities is developing globally scalable multi-site spa and wellness concepts with luxury hotel groups designed to be implemented worldwide.

USPs Operating worldwide in over 40 countries, we understand from great experience the complex challenges of a spa business, which is why we offer a creative and dynamic blend of partnership, support, resources and solutions. Our purpose is to create positive change through our enterprise - we believe in challenging the status quo to develop exceptional spas which benefit all stakeholders and the environment, with profitable sustainably focused wellness experiences.We believe in empowering hotels and spa professionals with the knowledge

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and tools to create success independently. Through sharing exceptional resources and support we aim to cultivate an expert educated community of professionals to serve and fuel the spa industry. Deeply committed to equality, diversity and inclusivity, The Spa Collaborative is a certified woman-owned business. Our carefully selected team are seasoned spa experts each with more than 20 years of experience having all worked in luxury hotel spas and more than 10 years in global spa consultancy.

Top clients St Regis Hotel Group - worldwide W Hotel Group - worldwide

Where in the world? Worldwide: US + CALA, South America, Europe, Middle East, Asia Pacific and Oceana

Future plans We have three further group spa concepts that are under development and due to launch during 2022 as well as 10 pre-openings across Europe, Middle East and Australia.

Who’s who? Lauren Moloney, CEO & founder; Kathryn Cousins, director of operations;

Lauren Moloney, CEO and Founder

Emma Astell, director of training and implementation.

What the clients say “The Spa Collaborative are experienced operators with a unique way of project management and supporting a project on every level through to completion. From the operational and commercial detail to the more extensive picture innovations and touchpoints, The Spa Collaborative commits to every element. They offer an honest and proactive approach to each aspect of the project and are accountable for their input and ensuring success. They have become a natural extension of my team on many projects and have fitted into our global network seamlessly. We have tremendous confidence in the service provided by The Spa Collaborative and their ability to drive projects across continents and communicate through complex systems. Their attention to the details and ability to follow up and follow through is second to none. The Spa Collaborative has provided us with expert knowledge of Spa and Wellness space and reflected our commitment to delivering luxurious and award-winning hospitality experiences. It is truly a pleasure to work with Lauren and The Spa Collaborative teams.” Kenneth Ryan, vice president - Spa, Fitness and Online Retail · Marriott International SPA BUSINESS HANDBOOK 2021 – 2022 163