Spa Opportunities 8th November 2019 Issue 332

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spa opportunities Jobs start on page 27



Chiva-Som to open Qatar resort Chiva-Som International Health Resort has announced the 2020 launch of its Zulal Wellness Resort in Qatar. Expected in Q2 next year, the Middle Eastern wellness destination will feature traditional Arabic Integrative Medicine (TAIM). Qatar-based developer Msheireb Properties appointed Chiva-Som to operate and manage the resort at the private coastal location of Khasooma in North Qatar. Chiva-Som International Health Resort chair and CEO, Krip Rojanastien, said: "It's the first time we've embarked on a management and

■ Ancient Arabic medicine will be available

operating contract since 1995."

at a new wellness destination in Qatar

The resort will cater to guests of Ali Al Kuwari, Msheireb Properties

all ages and includes a 120-room family wellness resort, as well

acting CEO, said: "This partnership

as an adults-only wellness resort

enables us to provide the best in ancient

offering 60 suites and villas.

Arabic medicine – contributing to the

The development, with its ponds and water features, will operate sustainably.

growth of wellness tourism in Qatar."

This partnership enables us to provide the best in ancient Arabic medicine Ali Al Kuwari





Cambodia’s Anantara resort launches Khmer journeys New experiences themed to reflect Khmer culture


Starpool launches zerogravity spa at Rome airport Travellers offered weightlessness to de-stress

























spa opps people Grief sanctuary to be opened in Australia by the family of London Bridge attack victim Sara Zelenak


he parents of 21-year-old

counsellors, physiotherapists,

Sara Zelenak, who died in

kinesiologists, reiki therapists,

the London Bridge terror

massage therapists,

attack in 2017, have set up

dietitians, personal trainers,

a charity in memory of their

yoga instructors, naturopaths

daughter which will launch

and aromatherapists.

Australia’s first traumatic

Mark Wallace told Spa

grief healing sanctuary.

Opportunities "Sarz Sanctuary

The charity, Sarz sanctuary,

is bringing together positive

was founded by Julie and

communities to help those

Mark Wallace. They want

who suffer from traumatic

to dedicate their lives to

grief to find their own peace".

help people suffering from

A site for the sanctuary

traumatic grief to heal, share their experiences – and

has been identified in ■■Sara Zelenak with her mother, Julie Wallace – the charity founder

ultimately find peace.

charity is still working

"Sarz Sanctuary is bringing together positive communities to help those who suffer from traumatic grief"

While struggling with the loss of their daughter, they found no institution that provided ‘a comprehensive range of therapies to treat

Noosa, Australia, but the to fund the project and looking for investors. In future, the Wallaces have hopes to expand Sarz

The sanctuary will offer

cope with grief, including

Sanctuary into a network

grief in one place’, and this

traditional and non-traditional

support from general

across Australia, the UK

inspired the charity’s creation.

therapies to help people

practitioners, psychologists,

and then the world.

A five-star appointment: Sequoia at The Grove hotel appoints Kirsty MacCormick as spa director


he Sequoia spa at five-star The Grove hotel has appointed Kirsty

Sequoia are hiring! See Page 27

Five star The Grove hotel is welcoming award-winning Kirsty MacCormick as Sequoia spa director

MacCormick as spa director. Mandarin Oriental Spa

own nail salon brand, The

spent 25 years in the wellness

Division Golden Fan Award

Nail Yard, in Edinburgh.

industry, previously worked

for personal excellence.

MacCormick, who has

in the Asia Pacific region,

MacCormick also worked

MacCormick has also worked for Hilton, Champneys Health Resorts and Kohler.

spending 10 years as spa

with spa management and

■■Kirsty MacCormick has been

director at the Mandarin

consultancy firm, Spatality,

appointed as spa director at

Oriental Hotel Group in

as well as Onyx Hotel

Sequoia spa’s £300,000

Sequoia spa at The Grove hotel

Beijing and also working in

Group, where she rebranded

refurbishment, which added

Tokyo, Japan. During this

their spa offerings.

fitness facilities and new


The appointment follows

wellbeing offerings, including

time, MacCormick launched

On returning to the

the spa at the hotel group’s

UK, she continued with

treatments from ESPA,

Tokyo property, which resulted

consultancy and pre-opening

Natura Bissé, Aesthetics

in her being awarded the

projects and developed her

Collective and OSKIA.

©Cybertrek Ltd 2019

Issue 332

Jobs start on page 26 >>>

spa opportunities ConTenTS iSSue 332 4







Spa Opps insights

Bastien Gonzalez’s podiatry brand expands into Portugal


Spa and wellness careers



Web address book

■■The company was founded by French podiatrist Bastien Gonzalez

The new studio at Corinthia Lisbon will join 20 other Pedi:Mani:Cure Studios located in hotels worldwide

odiatry brand BGA

trained by Gonzalez and

Corp has opened

previously worked at BGA

its first Portuguese

Corp’s Pedi:Mani:Cure

location at the five-star hotel Corinthia Lisbon. BGA Corp was founded

Treatments are delivered using Révérence de Bastien products, and the

Bastien Gonzalez.

spa menu offers a range

The company designs

of signature treatments

and develops treatments

– including the Bastien

in France for hands,

pedicure, Refoundation

nails and feet.

Foot/Hand Massage

Corinthia Lisbon will join 20

and the Bastien Duo. Corinthia Lisbon has 518

other Pedi:Mani:Cure Studios

rooms and suites and also

located in hotels worldwide.

offers guests a 3,500sq m

The studio is managed

spa with 13 treatment

by Laurine Boulard,

rooms and a Technogym-

who was personally

equipped fitness space.

Issue 332

©Cybertrek Ltd 2019

Mirbeau opens European-style spa in New York, Starpool launches dry float spa at Rome Airport and new Eco Resort Network to launch with an event in 2020

Upcoming conferences, exhibitions and trade shows around the world

New "uber-luxury" Aston Martin tower to feature large wellness element and Civana reveals plans to use horses as part of mindfulness treatments

The latest job vacancies from the world of spa and wellness

Studio in Malaysia.

by the French podiatrist,

The new studio at

Family of London Bridge attack victim open grief sanctuary, The Grove hotel appoints Kirsty MacCormick as spa director and wellness expert Sophie Benge opens three-day menopause retreat

Job opportunities


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spa opps people

Jobs start on page 26 >>>

Following her own experience with the menopause Sophie Benge has launched a special three-day retreat


pa writer and consultant, Sophie Benge, will run a three-day menopause

Spa writer and consultant Sophie Benge has designed a three-day menopause retreat

retreat between 28 November – 1 December at

hormones, nutrition, feminine

Feldenkrais method – which

Goodnestone Park, UK.

energy, the way we move

reorganises connections

and the magic of sound.

between the brain and

Benge has 20 years of experience in the wellness

the body – will also help

Benge has enlisted the

host the retreat.

industry and set up the

help of gynaecologist Dr Annie

retreat, named Aging

Neill, nutritional therapist

Gracefully, three years ago,

Jackie McCusker, sound

consists of movement

■■Acclaimed wellness expert

following her own experience

therapist Susan Winchester

classes, sound sessions,

Sophie Benge has launched a

with the menopause.

and Kalindi Jordan, a

group workshops and

specialist in human energy,

outdoor activities.

three-day menopause retreat

Designed to help navigate the biological and emotional ups and downs of this life stage, the retreat will focus on

The retreat programme

An individual retreat booking

psychology and sexuality.

starts at £1,250 and includes

Paola Ferretti Johnson, a

accommodation and meals.

qualified practitioner in the

KNESKO skin appoints Sciote Skin founder Aldo Celeste as national sales director


brand KNESKO has

and create distinctive

appointed Aldo Celeste

and extraordinary spa

as national sales director

experiences, while

for its spa division.

cultivating lasting industry

S-based skincare

"My passion is to evolve

Founded by Reiki master

relationships," Celeste said.

Lejla Cas, KNESKO has

"Our plan is to work

international spa partnerships

strategically with each

with brands including Canyon

property & hotel group

Ranch, The Ritz-Carlton,

and successfully integrate

Fairmont, Four Seasons,

KNESKO360 to increase

MGM Resorts and St.Regis.

the bottom line, create

Celeste has 25 years of

excellent services and

industry experience and is the founder of the face and body line, Sciote Skin. He previously worked as an international educator for gloProfessional, the professional division

unique experiences for ■■Celeste is the founder of the face and body line, Sciote Skin

both the guests and teams working with our products."

"My passion is to evolve and create distinctive and extraoridnary spa experiences"

Lejla Cas added: "We are beyond excited to have Aldo on the team. We have aggressive growth plans—

of skincare and makeup line, Glo Skin Beauty.

company strategically,

and implement KNESKO’s

adding Aldo’s experience and

Celeste has been

foster strong business

preferred vendor programme,

passion to the team we know

relationships and execute

KNESKO360, nationally.

we will accomplish our goals."

tasked with growing the Issue 332

©Cybertrek Ltd 2019


All the Features You Need to Manage Your Spa and Delight Your Customers Online Booking • Staff Scheduling • Integrated POS • CRM • And More

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spa opps people

MEET THE TEAM For email use:


Liz terry +44 (0)1462 431385 Publisher

astrid ros +44 (0)1462 471911

Head of news

tom Walker +44 (0)1462 431385 Product editor

Lauren Heath-Jones +44 (0)1462 471927

■■The 2019 award was given to Cascade Spa's Martha Zyla

"Danielle was an inspiration to so many people and it was an honour to create an award in her memory"


Megan Whitby +44 (0)1462 471906

Advertising sales

industry award launched in memory of Danielle Knerr


gurpreet Lidder +44 (0)1462 471914 Advertising sales

paul thorman ulie Pankey, founder

to so many people. It was

of SpaHive and spa

my great honour to create

consultancy firm

an award in her memory

JMPankey and Partners, has

so we can recognise other

created ‘The Danielle Knerr

exemplary industry leaders,

Spa Leadership Award’ in

while celebrating Danielle’s

memory of Danielle Knerr.

legacy," said Pankey.

The award honours

Jennifer Boisclair, spa

leaders in the spa industry

director at the Norwich Spa

who exemplify four traits:

at Foxwoods, Connecticut,

humility, compassion,

received the award in 2018

empathy and discipline.

and the 2019 award was

Knerr spent 20 years in

given to Martha Zyla, spa

the industry, having worked

director at Cascade Spa at

her way up from an entry-

Mill Falls, New Hampshire at

level housekeeper to be

the recent SpaHive event.

spa director at The Spa at Norwich Inn, Connecticut, US.

"Our team works tirelessly to give guests the ultimate spa

"Danielle was a true

experience, offering the best-

leader and an inspiration

in-class services," said Zyla.

Issue 332

©Cybertrek Ltd 2019

+44 (0)1462 471904

Advertising sales

sarah gibbs +44 (0)1462 471908 Advertising sales

Chris barnard +44 (0)1462 471907

Spa opportunities is published fortnightly by The Leisure Media Company Limited, Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ, uK The views expressed in this publication are those of the author and do not necessarily represent those of the publisher The Leisure Media Co Ltd. All rights reserved. no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means, electronic, mechanical, photocopying, recorded or otherwise, without the prior permission of the copyright holder, Cybertrek Ltd. Printed by Preview Cromatic Ltd. Distributed by Royal Mail Group Ltd and Whistl Ltd in the uK and Total Mail Ltd globally. ©Cybertrek Ltd 2019. iSSn Print: 1753-3430 Digital: 2397-2408 To subscribe to Spa opportunities log on to or email: or call +44 1462 471930.


spa & wellness news NAtUre SPA

Onsen and forest bathing at Aman's third Japanese site Aman has opened its third resort in

■■The 80-acre Aman Kyoto site comprises 72 acres

Japan with a minimalist spa, themed

of permanent forest and eight acres of gardens

around the property's natural spring water and ethereal forest bathing.

an authentic yet strikingly minimalist

The 26-room Aman Kyoto is situated in a hidden garden close to Kinkaky-ji

Vladislav Doronin

The natural spring water that flows

Temple, a UNESCO World Heritage Site,

near Aman Kyoto will be central to the

near the centre of the prefecture.

philosophy at the resort’s Aman Spa.

It's been brought to life by the late

Aman Kyoto embodies the true spirit of Aman

and contemporary Kyoto sanctuary.

Aman chair and CEO Vladislav Doronin

architect Kerry Hill and his team, who

says: "Aman Kyoto embodies the true

worked on Aman's two other resorts in

spirit of Aman, blending our profound

the country – in Tokyo and Ise-Shima.

respect for nature with adherence

Hill, an iconic designer, drew on the

to simple, yet striking, principles

country's ryokan (traditional inn) and

of aesthetics and structure."

onsen (hot spring) concepts to provide

More: Read moRe online


Sothys launches Caribbean spa at Club Med Spa brand Sothys

The spa menu offers

has opened Spa by

facials, body escapes, nail

Sothys at Club Med La

services, and customisable

Caravelle, Guadeloupe,

massages and exfoliations.

French West Indies. With decor inspired by

Guests can personalise the customisable treatments

the geology of the local

by selecting a fragrance and

La Soufrière volcano, the

texture from the spa menu.

spa has four individual

Sothys are also

treatment rooms, one double

retailing "do it yourself"

treatment room and two

kits to spa clients.

massage palapas (a west

This is the second Spa

Mexican open-sided hut with

by Sothys opened this

a palm leaf roof) located

year, following the launch

at the end of a pier for a

of the brand at the Villa

massage above the water.

Cosy Hotel & Spa, in

Additional facilities include two aquatic treatment spaces with a steamroom and experience shower, a

Saint-Tropez, France which opened this March. With the addition of La Caravelle, the brand now has

shaded open relaxation

12 Spa by Sothys properties.

area and beauty salon.

More: Read moRe online


■■The spa features two massage palapas (open-sided huts)

Guests at the spa can personalise the customisable treatments by selecting a fragrance and texture from the spa menu

©Cybertrek Ltd 2019

Issue 332

Jobs start on page 26 >>> UrBAN SPAS

Kohler Waters adds to US portfolio with Chicago spa

■■Designed by Kohler’s executive chair, Herb Kohler, the experience pool has five half-circle coves

Kohler has opened its fifth spa in Chicago. The Kohler Waters Spa Lincoln

The spa has 21 treatment rooms and joins five other Kohler Company wellness destinations

Park has a 20,000sq ft spa, designed to

Illinois, and the Old Course Hotel

leverage the healing powers of water.

and Spa in St Andrews, Scotland.

Spas director, Nicole Miller, told

With 21 treatment rooms,

Spa Opportunities: "Kohler is a global

including two couple’s massage

leader in plumbing products and we

suites, the Chicago spa offers

used our internal team to build our

hydrotherapy treatments, facials,

brand in Chicago, including the design,

massages and body treatments.

spa offerings and treatments."

Facilities include two Kohler

This site joins five other Kohler

custom Vichy showers, a thermal

Company wellness destinations: Kohler

suite, steamroom, sauna, cool

Waters Spa at the American Club in

plunge pool and Kohler’s exclusive

Kohler, Wisconsin; Lodge Kohler in

hydro-massage experience pool.

Green Bay, Wisconsin, and Burr Ridge

More: Read moRe online


sheraton Maldives Full Moon spa to undergo redesign A $470,000 (€422,000, £362,000) spa renovation is being carried out by Topo Design Studio at the

■■The spa renovation follows a larger $20m redevelopment carried out last year

Sheraton Maldives Full Moon All of the spa's treatment

Resort, with treatment villas

to continue to ensure that

being revamped and an

villas are being updated, with

the property goes above

upgrade to the VIP suite.

an outdoor deck being added

and beyond the standards

Topo's work follows a

to each. Its two hydrotherapy

expected of a five-star resort

larger $20m (€18m, £15m)

pools, two relaxation

without losing the feel of

renovation it carried out

lounges and steamrooms

their surroundings," general

at the resort last year,

are also being updated.

manager Emilio Fortini

A brand new yoga

which saw room categories

told Spa Opportunities.

revised, gardens restyled and

pavilion is being built and

events spaces updated.

a steamroom, outside area

1937 so the design team

and relaxation zone are being

has focused on maintaining

added to the VIP suite.

the resort's rich and unique

They also introduced a contemporary twist on Maldivian architecture to the resort, which is being pulled through into the spa. Issue 332

©Cybertrek Ltd 2019

The design is focused on the resort's rich and unique heritage emilio Fortini

"The team at Sheraton

"The resort dates back to

Maldivian heritage, while also

Maldives Full Moon Resort &

modernising the property."

Spa believes it is important

More: Read moRe online


spa & wellness news SUPPlIer SPAS

Caudalie opens fourth London boutique spa French beauty brand Caudalie

diagnosis by Vinotherapists

is opening its fourth London

including advice tailored

Boutique Spa in Notting Hill.

to their specific needs.

The new spa has two

The diagnosis involves

treatment rooms and

a skin scanner which

offers facials, massages

produces a skin analysis

and body scrubs.

in just a few minutes.

Caudalie has 39 boutique

Clients can find out about

spas worldwide and has

their skin’s hydration/elasticity,

already opened three London

sebum, melanin, acne and

locations: Covent Garden,

wrinkles – and will be given

Northcote Road and Islington.

bespoke advice on the best

Co-founded by Mathilde and Bertrand Thomas, the brand

skincare routine to follow according to their needs.

originates from a vineyard in

Jean-Christophe Samyn,

Southern France which uses

director of Caudalie UK and

residual grape products from

Ireland said: "The boutiques

the vineyard’s harvests.

make visitors feel as if they

On arrival at the Notting

■■ Caudalie currently has 39 boutique spas worldwide

are at the Vinotherapie Spa

Hill spa, guests receive

in Bordeaux," adding: "They

a complimentary instant

are true havens of wellbeing

beauty mini facial and

in the middle of the city."

Clients are offered a skin

More: Read moRe online

Visitors will feel as if they are at the Vinotherapie Spa in Bordeaux Jean-Christophe Samyn


Cambodia’s anantara resort launches Khmer journeys Anantara’s Angkor resort in Cambodia has introduced wellness experiences themed on the Khmer culture’s seven

The resort spa is home to four treatment rooms and uses MSpa as product house

ways of enlightenment: mindfulness,

■■The resort's experiences are themed on the

investigation, energy, rapture, tranquillity,

Khmer culture’s seven ways of enlightenment

concentration and equanimity. The pathways are governed by a

individual wellness journeys of four to

harnesses local wellness techniques.

five-hours on a day spa basis, with a

The resort spa is home to four treatment rooms and uses MSpa as product house. The treatment menu offers massages, facials, body scrubs and wraps


Khmer packages are offered as

thematic enlightenment concept, which

starting price of US$225 (€203, £175), or as a two-day accommodation package. Linked to Cambodia’s cultural heritage, each different journey celebrates Khmer

and hand and foot care. Facilities include a

healing practices and traditions.

steamroom, sauna, soaking tub and salon.

More: Read moRe online

©Cybertrek Ltd 2019

Issue 332

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Discover at

spa & wellness news BrANDeD SPAS

Chavana Spa adds Malaysian location Chavana Spa has opened

The spa houses a total

its latest site at the Pullman

of 10 treatment rooms,

Kuala Lumpur Bangsar

male and female relaxation

hotel in Malaysia.

lounges, a large retail area,

Chavana, a Balinese

manicure-pedicure area,

"affordable wellness"

steam showers and a wet

concept aimed at four-

area with spa pools.

and five-star hotels and

British skincare brand

resorts, is operated by

Elemis has been chosen

health and wellness service

as product house and the

company OneSpaWorld.

treatment menu offers

This is the third Malayasian Chavana spa, and joins 12 other Chavana Spa locations worldwide, including sites in the Maldives, Egypt, Russia and Indonesia.

This is the third Malaysian Chavana spa and joins 12 other Chavana Spa locations worldwide

clients massages, body scrubs and facials. The 513-room hotel also includes a fitness centre and swimming pool.

04 15 20 Develop

More: Read moRe online

a talent INNOvAtIve SPAceS


starpool launches zero-gravity spa at rome airport


Italian wellness supplier


Starpool has launched an airport dry float spa at Rome’s Fiumicino

■■The dry float spa provides relief from jet-lag

Airport in Italy. Newark Liberty International

The RestArt spa has

airport, New York.

two private rooms where

The dry float spa is

clients can experience feelings of weightlessness

claimed to provide relief

on a Zerobody bed.

from jet-lag, flight anxiety, swollen feet and legs, and

Unlike traditional flotation

muscle and joint pain.

tanks, there’s no need to

Riccardo Turri, Starpool CEO

undress, as the Zerobody bed places a membrane

said: "We strongly believe

between 400 litres of warm

dry floatation represents the

water and the client. RestArt is a concept produced by Starpool. The company also recently launched its RestArt spa at Issue 332


Dry floatation represents the future of wellness Riccardo Turri

future of wellness and we’re ready to offer a regenerating break to passengers from all over the world". More: Read moRe online

LEARN MORE: events

©Cybertrek Ltd 2019

spa & wellness news eveNtS

Conforma LE™ Automated Breast Comfort System

Eco Resort Network conference for 2020 The launch of the Eco

Business magazine, the

Resort Network has been

event will be limited to 70

announced for 2020, with an

people working in eco-resort

event to be held in Ljubljana,

operation and finance, as

Slovenia from 18-20 June.

well as investors in green projects, tour operators,

The dedicated networking conference for professionals

government representatives,

working in the eco-resort

journalists and consultants. "I could see there was

sector will consist of curated conversations, where

a gap in the market for a

attendees will contribute their

small event where delegates

opinions and experiences. Organised by Maja Dimnik, co-founder of tour operator, World of Glamping, and Steph

Luxuriously padded alcove

Curtis-Raleigh, publisher

I could see there was a gap in the market for a small event Steph Curtis-Raleigh

could share their experiences about running luxury resorts in some of the most difficult environments on the planet," Curtis-Raleigh said. More: Read moRe online

of International Glamping

mAjOr PrOject

Carden park to open a standalone luxury spa in 2020 Carden Park in Cheshire, UK, has confirmed that its upcoming spa, The Spa at Carden Park, will open its

One-touch, continuous motorized adjustments

■■The Spa at Carden Park will open on 6 January 2020

doors on 6 January 2020, and has opened a hotline to

be incorporated into some

accommodate early bookings.

of the treatments – and a Bollinger champagne bar.

The spa, which is located on the grounds of the privately-

Steve Ewing, director of

owned hotel, is housed in a

spa at The Spa at Carden

4,500 sq m (48,000sq ft)

Park, said: "Creating a

standalone facility that boasts

world-class spa takes time

a wide range of experiences

as we wanted to make sure

such as a vitality pool, ice

that everything is perfect and

fountain, foot baths, snow

offers our guests a unique

shower, thermal cabins

Maximize comfort & optimize spinal alignment

and heated loungers. Other facilities include a spa garden – planted with fresh herbs that will

Creating a world-class spa takes time Steve ewing

and rewarding experience. "We're extremely pleased to have set an opening date and to be now taking bookings." More: Read moRe online

©Cybertrek Ltd 2019

Issue 332

spa opportunities


11-12 NoveMBeR 2019 Spa life international (UK) Hilton doubleTree Hotel, Coventry, UK Now in its 10th year, the agenda of the event will be composed of scientific and business conferences and panels.

13-15 NoveMBeR 2019 Cosmoprof Asia Hong Kong Hong Kong Convention & exhibition Centre Asia's leading international beauty trade show in returns to Hong Kong this year

■■The event will highlight approaches to solving workforce challenges in the industry

for the show's 24th edition. The event will offer exhibitors the opportunity to

14-15 ApRIL 2020

is set to focus solely on workforce

reach out to new markets, while visitors

iSPA Talent Symposium and Resource Partner Summit The Ritz-Carlton Bacara Santa Barbara, California, US

issues. Featuring keynote speakers,

The two-day event will be the first


of its kind for the spa industr y. It

will be exposed to all that the diverse and innovative supplier market has to offer.

18-19 NoveMBeR 2019

among the event's main focuses is to highlight energetic and innovative approaches to solving workforce

european Health Prevention Day Chamber of Commerce Wiesbaden, Germany An event that charts innovation in

01-03 DeceMBeR 2019

26-29 JANUARY 2020

preventative health measures. This

Green Spa network Congress The oaks, ojai, California, US

with a particular focus on markets and

Green Spa network Self-Care Summit Kripalu Center, New York, US

opportunities for medical spas.

This is a first for GSN, focusing on

theme of this year's congress will be

caring for the care-givers (including Spa

“Transformation”. The Congress aims

Managers, therapists, and practitioners)

to bring spa professionals together

28 NoveMBeR 2019

We are thrilled to par tner with Kripalu

from across the industr y and around

Bali Wellness Summit alila Seminyak, Indonesia

for this first-time event and the program

the world to talk about work, business

will be published as par t of Kripalu’s

and the future, while creating a

Exclusive conference discussing the

curriculum for more than 5,000 people.

positive vision for themselves – both

business of wellness – wellness

professionally and personally.

year's topic will be health and travel,

The GSN's signature event, the

tourism, retreats, fitness/wellness/spa facilities, business trends, international

8-9 DeceMBeR 2019

investment, consumer demand,

16-17 FeBRUARY 2020

Includes keynote presentations, panel

Spa & Beauty Forum a. Roma Lifestyle Hotel, Rome, Italy

discussions, interactive Q&A, a sunset

The event is marketed as "the reference

The World Spa & Wellness Dubai is

cocktail reception and a second day

point for the spa industry". It offers

marketed as the leading networking event

of optional wellness activities (yoga,

operators and entrepreneurs the

for top-tier executives and owners of

meditation, mindfulness and fitness

opportunity to come together with the

spas, hotels and wellness centres.


entire wellness market. /e/wswdubai/

technology and market innovation.

Issue 332

©Cybertrek Ltd 2019

World Spa & Wellness Dubai Festival arena, dubai, Uae



(re)connect (re)connect WITH WITHA AFRENCH FRENCHBEAUTY BEAUTYHOUSE HOUSE PHYTOMER PHYTOMER is is thethe story story ofof 3 generations 3 generations born born inin thethe Brittany Brittany region region ofof France France and and driven driven byby a dream: a dream: toto transform transform thethe seasea into into skin skin care. care. Our Our family-run family-run company company remains remains profoundly profoundly attached attached toto itsits region region and and itsits incredible incredible marine marine biodiversity, biodiversity, using using natural, natural, organic, organic, wild wild and and sustainably-grown sustainably-grown marine marine ingredients. ingredients. InIn itsits own own laboratory, laboratory, PHYTOMER PHYTOMER discovers discovers and and cultivates cultivates thethe purest purest and and most most powerful powerful natural natural ingredients ingredients turning turning them them into into safe safe and and highhighperforming performing products, products, that that revitalize revitalize thethe skin skin and and deliver deliver natural natural beauty. beauty.

(re)breathe (re)breathe

(re)join (re)join THE THEBEST BESTPROFESSIONALS PROFESSIONALS AtAt PHYTOMER, PHYTOMER, wewe build build and and strengthen strengthen a one-on-one a one-on-one relationship relationship based based onon trust, trust, and and understanding understanding toto help help you you grow grow your your business, business, train train your your staff, staff, develop develop and and enhance enhance your your space space and and make make thethe most most ofof our our longstanding longstanding brand brand reputation. reputation. On-site On-site oror online online training training sessions sessions will will quickly quickly turn turn you you into into experts. experts. You You can can shine shine inin thethe treatment treatment room room and and deliver deliver impactful impactful advice advice toto your your clients. clients. More More than than 10,000 10,000 spas spas and and hundreds hundreds ofof 5-star 5-star hotels hotels have have already already chosen chosen PHYTOMER. PHYTOMER. Just Just like like them, them, choose choose a strong a strong and and reliable reliable partnership, partnership, underpinned underpinned byby products products and and treatments treatments ofof exceptional exceptional quality. quality.

(re)design (re)design A AVIBRANT VIBRANTSPA SPAMENU MENU PHYTOMER PHYTOMER works works hand-in-hand hand-in-hand with with thethe spaspa team team toto build build anan appealing appealing menu menu tailored tailored toto match match your your concept, concept, motivate motivate your your teams teams and and delight delight your your clientele. clientele.


New New PHYTOMER PHYTOMER Spa Spa Étoile Étoile in Paris, in Paris, Champs-Élysées Champs-Élysées

Thanks Thanks toto PHYTOMER’s PHYTOMER’s manual manual expertise expertise you you will will deliver deliver maximum maximum results results through through a collection a collection ofof sophisticated sophisticated treatments treatments inin a remarkable a remarkable sensorial sensorial experience: experience: anti-age anti-age solutions, solutions, targeted targeted facials, facials, contouring contouring techniques techniques and and relaxing relaxing massages. massages. Through Through your your hands, hands, transform transform each each beauty beauty ritual ritual into into a well-being a well-being ritual. ritual.

Reinvigorate Reinvigorateyour yourbusiness business bybyworking workingwith withPHYTOMER. PHYTOMER.


Spa Opps Insights

After a decade transforming lives at our location in Spain, we dreamt of crossing the seas to new continents Alejandro Battaler, vice president of sHA Wellness Clinic

Going Global SHA Wellness Clinic has revealed plans to expand internationally, with a Mexican location slated for 2021


HA Wellness Clinic, a destination spa in spain focused on integrated medical and holistic wellness, has announced plans to take its concept

worldwide, with the opening of two new properties on different continents within the next three years. Building on the success of the original clinic in spain, sHA Mexico will open in 2021, and a second location will be announced imminently, with longer-term plans to open properties across all continents. The original sHA first opened in 2008, and uses the sHA Method, which integrates advanced scientific medicine treatments – especially in the field of preventive, genetic and


■■SHA Mexico will be located in the Quintana Roo

anti-ageing medicine – with the natural

state of Cancun across the bay from Isla Mujeres

therapies, giving special attention to

©Cybertrek Ltd 2019

Issue 332

■■The new location in Mexico will follow the principles of the original site in Spain

We want more people to benefit from our philosophy of integrative health and wellbeing highly therapeutic nutrition. Different

the bay from Isla Mujeres, 30 minutes

health programmes are personalised

from Cancun’s international airport.

and adapted for each guest upon

The property will include 100 suites

arrival, following expert medical

and private residences with views of

and therapeutic evaluations.

the Pacific Ocean, and will stay true to

The expansion plan has been developed

the brand’s principles of sustainability,

by sHA’s founders, the Bataller family,

employing natural construction materials

to reflect the consumer demand to place

and renewable energy sources in order

health and wellbeing at the forefront of

to minimise environmental impact.

all areas of life – business and personal. “After a decade transforming the

Conceptualised by Mexican architecture studio sordo Madaleno

lives of thousands of people from

and led by interiors architect Alejandro

around the world at our current location

escudero, the property will be located

■■SHA Wellness Clinic offers personalised

in spain, we dreamt of crossing the

in seven hectares of abundant flora

programmes for each guest

seas to new continents,” Alejandro

and fauna steps away from a stretch

Battaler, vice president of sHA

of white sandy beach and ocean.

Wellness Clinic, told Spa Opportunities.

“For years we travelled to dozens of

“We want more and more people

locations in search of the perfect nature,

to benefit from our philosophy of

warm weather, and accessibility to

integrative health and wellbeing.”

replicate sHA,” said Battaler. “Finally we

sHA Mexico will be located in the Quintana Roo state of Cancun across Issue 332

©Cybertrek Ltd 2019

found the perfect spot in the north of the Riviera Maya, facing Isla Mujeres.” l


Spa Opps Insights ■■Residents will have access to 42,275sq ft of amenities, ranging from wellness to arts

Residential wellness The new "uber-luxury" Aston Martin Residences tower will pack plenty of spa, health and relaxation amenities under its bonnet


onstruction work of Aston

ranging from 700sq ft (65sq m) to

Martin's first real estate

19,000sq ft (1,765sq m) in size.

project is now well underway, with eight levels expected to

42,275sq ft (3,927sq m) of amenities

be complete by end of this

spread between floors 52 and 55.

year (2019) and four floors of amenities planned among the

tower's upper floors. Developed by G and G Business

■■Martin Marek Reichma


Residents will have access to

According to Aston Martin's plans, levels 53 and 54 will be mostly given over to a luxury spa, wellness and fitness centre. Facilities include

Developments, Aston Martin

day spa treatment suites, a lounge

Residences will rise 818ft (249m)

area, an indoor cycling space, a

and 66 storeys in its Miami location.

boxing room, a Finnish sauna and

It will contain around 390 apartments

a calming meditation room. ©Cybertrek Ltd 2019

Issue 332

■■Facilities include a luxury day spa and wellness centre with wet areas and relaxation spaces

Most recently, a superyacht marina

Level 53 will also house a beauty salon and a barbershop, while level

has been added to the facilities, able

54 will accommodate a virtual golf

to accommodate crafts of us to 490ft

setup and two cinema screens. The uppermost of the amenity levels, floor 55, will focus more on relaxation, with an infinity pool and an accompanying deck, cabanas, a bar and lounge, a chef's kitchen and a private dining room. elsewhere, on Level 52, residents will find a curated art gallery, a business centre and a conference room. Issue 332

©Cybertrek Ltd 2019

One of the greatest joys of design is seeing your work come to life

(149m) with a draft depth of 15ft (5m). Chief creative officer at Aston Martin, Marek Reichma, said: "One of the greatest joys of design is seeing your work come to life. As this is Aston Martin's first foray into real estate we are especially keen to see the tower start to take shape." Construction is expected to be complete in 2022. l


Spa Opps Insights

As you observe how horses react to you, and how you react to them, your self-awareness increases, bringing more meaning and choice to your life Christine Badoux, equine experiential Coaching founder

Equine therapies Civana has revealed plans to use horses to give its guests a unique opportunity to reflect on their "self"


ffordable wellness resort Civana is running a womenonly equine retreat this year, called "Creative soul Retreat – A Meditation, Writing and equine

experience". Hosted jointly at the CIVANA spa and Resort and the Tierra Madre Horse and Human sanctuary – both located in Arizona – the retreat uses equine Assisted Learning (eAL), a technique where horses are used as natural learning partners.

NO HORSING AROUND The method does not involve any horse riding, but instead consists of "treatment sessions" where horses reactions to humans are


■■The first equine retreat is women-

used to provide "honest insight

only, but the organisers plan to offer

into actions and behaviour giving a

the therapy to men in the future

deeper understanding of yourself". ©Cybertrek Ltd 2019

Issue 332

■■The method does not involve any horse riding

We want to create a safe environment that serves as a catalyst for healing and empowerment The event will be led by Christine

The retreat will include equine

Badoux, equine experiential coach

Assisted Learning activities,

and founder of equine experiential

mindfulness practices, as well

Coaching, and co-facilitated by

as time to meditate and journal

author and meditation retreat

in the presence of horses.

leader, sarah McLean. Badoux uses eAL to help her clients


practise mindful interaction with

Overnight guest bookings cost

horses to improve their quality of life.

us$1,600, while a day participant’s

Badoux said: “As prey animals, horses live in the present moment, are guided

package costs us$1,200. "We want to create a safe

by their intuition and senses and are

environment that serves as

masters of non-verbal communication.

a catalyst for healing and

■■During the therapy sessions,

empowerment,” McLean added.

horses' reactions to humans are

"As you spend time with them, they not only teach these skills but

“In our experience, we’ve noticed

they also help reveal your thoughts,

men are more comfortable sharing

feelings, history, belief systems and

in the company of men, and

behavioural patterns. As you observe

women with women. Of course, we

how horses react to you, and how you

want men to express themselves

react to them, your self-awareness

authentically and deeply too, so we

increases, bringing more authenticity,

are looking forward to offering this

meaning and choice to your life."

retreat for men in the future”. l

Issue 332

©Cybertrek Ltd 2019

used to provide "honest insight"



spa opportunities Recruitment headaches? Looking for great people? Spa Opportunities can help Tell me about Spa Opportunities

I hear you're part of Leisure Media

Whatever spa facilities you're responsible for,

Yes, we give you access to Leisure Media's

Spa Opportunities can raise your recruitment to

entire network of print, digital, online and social

another level and help you find great people.

brands, enabling you to build your profile as an Employer of Choice™ via Spa Opportunities /

How does it work?

Spa Business, Leisure Opportunities, Health

We work in partnership with you to get

Club Management, Sports Management, Leisure

your job vacancies in front of qualified,

Management and Attractions Management.

experienced industry people via specially

What packages are available?

customised recruitment campaigns.

We offer everything you need, from rolling Powerpack

There are loads of recruitment services, how is Spa Opportunities special?

campaigns which earn you extra job marketing goodies and discounts, to targeted ad hoc campaigns, reputation

We're the only recruitment service in the industry

management promotions, executive job marketing,

offering job marketing in print, on digital, social,

open days at schools and apprenticeship marketing.

email, via an online job board and on video, so you get the best of all worlds for one competitive price.

Is there more? Yes, we also offer a range of HR services through our

What are the most powerful features?

sister company, HR Support, such as cv screening,

We position your job vacancy listings right next to our popular industry news feeds, so your career

shortlisting and interviewing to final shortlist.

opportunities catch the eye of those hard-to reach

What now?

candidates who aren't currently job hunting.

We have packages to suit all budgets and

In addition to the 'new look' Spa Opportunities,

requirements and we'd love to talk to you about

we've also relaunched the website with fantastic

how we can partner to bring inspirational people

enhanced search functionality which enables you

into your organisation to give you that competitive

to target the best candidates with a laser focus.

advantage you know will make a difference.

Meet the Spa Opportunities team

Liz Terry

Astrid Ros

Gurpreet Lidder

Katie Barnes

Megan Whitby

Hope to hear from you soon on +44 (0)1462 431385 or email




Nationwide Competitive Salary plus Benefits We are looking for talented Spa Therapists to join the Hand Picked Hotels team. We have a range of Full Time & Part Time positions available to include weekend shifts on a rota basis and live in accommodation available at some of our sites starting from only £52 per week. Our spa teams are passionate and dedicated to their profession. They aim to optimise the effectiveness of the treatments and therapies offered. When guiding our clients towards the right choice of treatment and product we take into account their overall lifestyle and its requirements and also their individual circumstances on the day and how they wish to feel. Working at the spa is fun and we want you to love your job and embrace the warm, friendly personalities of our guests and be focused on delivering first-class experiences and exceeding their expectations at every turn. We are a family and we treat our team like family. What we need from you:

What we can offer you: ● Competitive salary ● Live in accommodation is available at

some of our Hotel properties

● Annual leave rising with service ● Free car parking ● Discounted hotel accommodation across

the Hand Picked group of hotels

● Employee of the month/year awards ● Full Elemis product and treatment training

and development opportunities

● To be passionate about delivering the very

● Uniform and Meals on duty

● To be smart and well presented ● To have previous experience in a similar role or a real

Hand Picked Hotels is a collection of 19 country house hotels throughout the United Kingdom and Channel Islands. With a welcoming and charming service delivered in inspirational surroundings, our guests are encouraged to feel at home, relax, kick off their shoes and indulge! Our core values of family, individuality, initiative, welcoming and local engagement are not just words - it’s what we do - every day.

best spa experience each and every day

desire to prove yourself as a first-time therapist

● NVQ Level 3 or similar level spa related qualifications


Spa Therapists

and be fully qualified as a minimum in manicures, pedicures, waxing, massage and facials ● Excellent level of spoken and written English ● To be able to work shifts as required that will include weekends and bank holidays ● Proof of eligibility to live and work in the UK

Candidates must be eligible to live and work in the UK.

For more information, scan QR code or click apply now 27


TO ADVERTISE: CALL +44 (0)1462 431385 EMAIL LIVE CHAT click here


New and exciting opportunities have arisen to join the team at Sequoia, our award-winning, luxury spa and deliver an exciting, inspirational, rewarding and professional service to all members and guests.

Wellbeing Manager The role will take responsibility for the day to day running of our gym, home to the latest hitech exercise equipment, as well as overseeing our new services such as Nutrition, Physiotherapy and Remedial Sports Massage which make Sequoia a true holistic Wellness destination. The Wellbeing Manager will manage our team of Fitness Instructors as well as external practitioners so management experience is essential, in addition to a passion for motivating the team to achieve their personal and combined goals.

Spa/Holistic Therapist As a Grove Therapist, you will need relevant qualifications (BTEC, NVQ, ITEC, CIDESCO, CIBTAC or equivalent), preferably with ESPA training and product knowledge. Your spa experience will certainly have included delivering predominately massage treatments. But more than that, we’re looking for a positive focus on customer care, the flexibility to work shifts and weekends, the ability to communicate and interact with guests, in English, and the desire to play your part in a fantastic team.

For more information and to apply, click below or scan QR code. 28



■ Location: Dunblane, UK ■ Competitive salary

Hilton Ranked #2 Best Workplace for Millennials!

A Beauty Therapist is responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targets. What will I be doing? As a Beauty Therapist, you will be responsible for managing and carrying out professional spa and beauty treatments to deliver an excellent Guest and Member experience. Our beauty treatments include massages, body treatments, facials, manicures, pedicures and a range of other treatments. A Beauty Therapist will also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: • Offer Guests a high level of service while embracing the Company's brand standards • Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards • Ensure client experience is proficient including bookings, payments, and consultation cards • Interact and communicate effectively with clients, members, team members, guests, and management team


Beauty Therapist

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

For more information and to apply, click below or scan QR code. 29


To AdverTise: cAll +44 (0)1462 431385 emAil live chAT click here

Spa & WellneSS careerS

VACANCIES Knightsbridge, London, Competitive Salary and Benefits From the creators of Urban Retreat, ‘The White House’ a new hair, beauty and hospitality concept is set to open in Knightsbridge this Spring. Be a part of this amazing team set to redefine the London beauty scene. We are currently recruiting for 2 roles and are looking for individuals who are hardworking, highly skilled and professionals! If you are someone who has real passion for the beauty industry, who would like to be part of the best team in luxury surroundings, and able to provide services of the highest standards then we’d love to hear from you!

Beauty Therapist Essential key skills: • Minimum of 2 years’ experience in a professional salon environment • Professionally recognised qualification equivalent to NVQ Level 2 and have certifications or comparable • Experience in manicure, pedicure, gel, everlasting and acrylic services • Demonstrable experience of delivering customer excellence • Excellent organisational and time management skills • Fluency in English and excellent communication skills

• Sales-driven with the ability to achieve targets • Sales / retail ability or experience • Ability to work cohesively with other employees as part of a team • A high level of professionalism and understanding of client confidentiality • Must be flexible and prepared to work evenings weekends and Bank Holidays • Must adhere to salon standards of exceptional personal grooming, representing the Urban Retreat brand to the highest of standards

Hair Specialist For the right candidate, The White House are offering the opportunity to spend three weeks training in the Frederic Fekkai salon in NY. Essential key skills: • Minimum 3 years shop floor and column generating experience • Excellent all-round colour skills; possess the ability to perform classic, contemporary and trend styles • Excellent all-round knowledge and experience with colour techniques • Ability to blow-dry and finish in a modern way

To find out more about these roles click apply now or scan QR code 30

• Good command of English both verbally and in written communication • Level 3 NVQ or equivalent • Documented professional development over your career • Certified training with any of the major providers such as L’Oreal • Ability to work in areas such as session work, shows, competitions, seminars etc.



Therapist LONDON COMPETITIVE SALARY AND BENEFITS Strip Wax Bar is a pioneer in hair removal industry, specialising in waxing and laser hair removal.



Established in 2005, Strip Wax Bar has grown to become one of the most respected beauty brands in luxury hair removal with a market leading presence. The company now boasts a customer base across 6 London boroughs with an international reach. Strip Wax Bar offers excellent customer service and champions both new and renowned waxing and laser hair removal techniques, as well as stocks a broad range of beauty and lingerie brands online and in-stores. We have an inclusive and supportive company culture, and believe in getting the right fit when it comes to people joining the company. We place a high value on people and believe we can offer a fun and friendly environment to work in, as well as a great place to learn and develop. We offer competitive rates of pay with built in commission on treatments and retail as well as staff perks along the way to show how much we appreciate the hard work. On top of that we offer different contract opportunities for senior or part time therapists. We warmly welcome freelance therapists as well. Strip Wax Bar is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. Please mention Spa Opportunities when applying for this job.

For more information, scan QR code or click apply now 31

spa opportunities

WEB ADDRESS BOOK Connect with spa organisations from acround the world. We welcome your entries – write to

Association of Malaysian Spas (AMSPA)

German Spas Association

Salt Therapy Association



Hungarian Baths Association

Serbian Spas & Resorts Association



The Iceland Spa Association

South African Spa Association



The International Medical Spa Association

Spanish National Spa Association


Bali Spa and Wellness Association ■

Brazilian Spas Association ■

Bulgarian Union for Balneology and Spa Tourism (BUBSPA) ■

Association of Spas of the Czech Republic ■

The Day Spa Association (US) ■

Estonian Spa Association ■


International Spa Association (ISPA) ■

Japan Spa Association ■

Leading Spas of Canada ■

National Guild of Spa Experts Russia


Spa Association of India ■

Spa & Wellness International Council ■

Taiwan Spa Association ■

Thai Spa Association



Portuguese Spas Association

The UK Spa Association

European Spas Association ■



Federation of Holistic Therapists (FHT)

Romanian Spa Organization

Ukrainian SPA Association




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