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CALL OF DUTY The way we communicate in our social lives has changed drastically over the past 10 years, but more often than not, how we communicate at work hasn’t. We take a look at what’s new in the world of staff communication software

HUGO BRAAM CEO, Virtuagym

Virtuagym is an all-in-one fitness software system for health clubs, with tools to handle every aspect of a fitness business, from exercise and nutrition coaching, invoicing and payments to communication, scheduling and staff management. The staff management module contains files on all staff members and their recent usage of the system, including personal information, clients they coach, products bought via Virtuagym and connected invoices. User roles and access privileges allow the operator to manage which features staff can use.

JOHN COLDICUT CMO, Planday

Planday has helped fitness and leisure businesses around the world to reduce administration time – by up to 75 per cent – as well as saving on staffing costs and increasing employee engagement. Our online platform and app enable managers to create and share a constantly up-todate employee schedule, manage HR processes and communicate with staff. One of our most significant customers is one of the largest fitness chains in the Nordics: Fitness World, which has almost 5,000 employees across 150 centres. In fact, several Planday features were developed specifically with Fitness World,

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In the scheduling module, operators can handle staff planning and time management – setting up schedules for instructors, creating staff schedules to plan internal meetings and workshops. Couple this with class participant and occupancy tracking and you have a clear indicator of class and instructor popularity.

Class popularity is trackable

Barry’s Bootcamp and other Planday fitness customers in mind, making it a natural fit for businesses of any size in the fitness and leisure industry. For example, Planday has the option of skill-based scheduling. Managers can recognise specific skills – like certified yoga instructor – and assign this to people in the system, meaning only employees with the relevant skills can claim certain shifts. In addition, our app allows employees to clock in from any device – but managers can control where they’re allowed to clock in from, which is especially helpful if staff members are running bootcamps or classes from remote locations. When it comes to communication, Planday makes it easy to get everyone on the same page. Managers can send updates to all employees when they clock in, so everyone knows about any upcoming changes for that particular shift.

healthclubmanagement.co.uk October 2016 ©Cybertrek 2016

Tasks can be created for staff which show up in their online profile, and staff communication is supported via a private messaging system or private discussion groups in the mobile community, accessible through the mobile app. In fact, the mobile community is a key element in our toolset, enabling communication between staff and members too. Bodymentors is a Dutch chain of premium personal training clubs. We helped them to significantly reduce time spent on staff management and scheduling, with the schedule module alone saving their team 40 hours a week. We’re now expanding our mobile communication tools with WhatsApplike chat functionality to make communication even more flexible, meaning management and staff can get in touch whenever, wherever.

James Curry, GM of Tone Leisure, tells us the trust’s employees – and especially the younger staff – “absolutely love” Planday, because it allows them to check when they’re working or communicate with their colleagues whenever they want. Planday reduces admin time

Profile for Leisure Media

Health Club Management October 2016  

Health Club Management is the magazine and online community for decision-makers in the global health club, fitness and gym industry.

Health Club Management October 2016  

Health Club Management is the magazine and online community for decision-makers in the global health club, fitness and gym industry.