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Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

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Search Search for requests:

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School District 18

Active technician

All Technicians Start Date (yyyy-mm-dd)

2009-03-01

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Inactive technician

All Technicians End Date (yyyy-mm-dd)

2009-03-30

Your search returned 599 results. ID

1 of 24

Site

Description

Opened

Closed

626490 Fredericton High School (DT18)

Accessed Marks program from another computer, but

2009-3-30

2009-3-31

626489 Fredericton High School (DT18)

Can not access Marks program for entering reprot c

2009-3-30

2009-3-31

626487 Leo Hayes High School (DT18)

Tricia Holmesdale needs immediate access to 2009-3-30 Guidan

2009-3-31

626478 Fredericton High School (DT18)

I need "admin rights" to install a new printer for

2009-4-7

626474 Fredericton High School (DT18)

Hi Neil, Just checking to see if you have found 2009-3-30 t

2009-3-31

626450 Leo Hayes High School (DT18)

chelsey.morse Student account does not work.

2009-3-30

2009-4-1

626443 Nashwaaksis Middle School (DT18)

Hannah's computer will not access the internet. W

2009-3-30

2009-4-2

626438 Nashwaaksis Middle School (DT18)

Logan Moir # 283817 laptop still won't turn on.

2009-3-30

2009-4-2

626437 Fredericton High School (DT18)

3 programs of Reading Rabbit to be installed on co

2009-3-30

2009-3-31

626424 Park Street School (DT18)

could I have smart installed on my desktops please

2009-3-30

2009-3-31

626411 Nashwaaksis Memorial School (DT18)

Her laptop froze. She can't do nothing.

2009-3-30

2009-3-30

626404 Barkers Point School (DT18)

Speakers are not working at my computer.

2009-3-30

2009-4-9

626394 Harvey High School (DT18)

Nicoli Allen's laptop (sorry do not know number) h

2009-3-30

2009-3-31

626390 Harvey High School (DT18)

The mydocuments function does not work on 2009-3-30 my machi

2009-3-30

2009-4-2

4/13/09 9:00 PM


Helpdesk

2 of 24

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

626358 District 18 Education Centre

Hi Neil - I no longer have access (that I can see)

2009-3-30

2009-3-31

626322 District 18 Education Centre

Cannot open any Adobe pdf files, or videos

2009-3-30

2009-4-7

626302 Harvey Elementary School (DT18)

Internet is not connected, therefore cannot get in

2009-3-30

2009-4-1

626294 Connaught Street School (DT18) My report cards are printing on two pages. If 2009-3-30 this

2009-4-7

626284 Alexander Gibson Memorial School (DT18)

set up and deliver Brenda Scott's laptop

2009-3-30

2009-3-30

626279 Montgomery Street School (DT18)

I have a Word file that cannot be opened and 2009-3-30 it ha

2009-3-31

626267 Albert Street Middle School (DT18)

people who I am still replying to, are still recei

2009-4-8

626266 Fredericton High School (DT18)

I went to load Marksbook and it tells me that 2009-3-30 my s

2009-3-31

626265 Nashwaaksis Middle School (DT18)

#11 Junho's comp will not start up. Disk drive 2009-3-30 wil

2009-4-3

626259 Fredericton High School (DT18)

My computer will not work with Mark Booka nd I am

2009-3-30

2009-3-31

626243 Park Street School (DT18)

I would like adobe shockwave on my laptop and desk

2009-3-28

2009-3-30

626235 Liverpool Street School (DT18)

Hi Richard. The Picture It program you installed

2009-3-27

2009-3-30

626231 Park Street School (DT18)

I would like Java installed on my laptop and deskt

2009-3-27

2009-3-30

626227 Fredericton High School (DT18)

please inventory and install K5400DTN printer 2009-3-27 for

2009-4-7

626220 George Street Middle School (DT18)

My laptop will not synchronize and has inconsisten

2009-3-27

2009-3-27

626217 Park Street School (DT18)

I cannot find eClass anymore. The shortcut does no

2009-3-27

2009-3-30

626213 Connaught Street School (DT18) We would like you to deliver and install the new l

2009-3-27

2009-4-7

626201 Barkers Point School (DT18)

Need a browser update and SMART tools upgrades.

2009-3-27

2009-4-9

626194 Liverpool Street School (DT18)

Would like to have Adobe Shockwave Player installe

2009-3-27

2009-3-30

626190 Doaktown Consolidated High School (DT18)

I'm having a problem with middle school report car

2009-3-27

2009-4-1

626171 McAdam Avenue School (DT18)

Please load Shockwave on my laptop- I can't access

2009-3-27

2009-3-30

626167 Upper Miramichi Elementary School (DT18)

Her laptop is not able to boot up.

2009-3-27

2009-3-31

626146 Harvey High School (DT18)

The battary will not stay in because the clip is 2009-3-27 b

2009-4-2

626127 Nashwaaksis Middle School (DT18)

Gabrielle Guitard, cannot word file. Please check

2009-3-27

2009-4-1

626126 George Street Middle School (DT18)

Through the Assistive Technology Program, Josh Cle

2009-3-27

2009-3-31

2009-3-30

4/13/09 9:00 PM


Helpdesk

3 of 24

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

626125 George Street Middle School (DT18)

Through the Assistive Technology Program, Destiny

2009-3-27

2009-3-31

626123 George Street Middle School (DT18)

Through the Assistive Technology Program, Kendal S

2009-3-27

2009-3-31

626118 South Devon School (DT18)

I tried to play an online video and was told that

2009-3-27

2009-4-2

626105 Liverpool Street School (DT18)

Would like to have Notebook 10 updates installed o

2009-3-27

2009-3-30

626098 Forest Hill School (DT18)

Would like to have Notebook 10 installed on my Lap

2009-3-27

2009-3-30

626095 Fredericton High School (DT18)

The Smartboard in room C028 appears to be defectiv

2009-3-27

2009-4-2

626084 Montgomery Street School (DT18)

e-mail is "offline" and not working this morning

2009-3-27

2009-3-30

626070 South Devon School (DT18)

I am in need of Smart Notebook undate please. I am

2009-3-27

2009-4-2

626065 Fredericton High School (DT18)

Install MicroSoft Office and set up computer to pr

2009-3-27

2009-4-7

626057 Leo Hayes High School (DT18)

I have the mobile lab booked on Wednesday April 1s

2009-3-27

2009-4-1

626051 New Maryland Elementary School (DT18)

Message reads: You have reached the maximum numbe

2009-3-27

2009-3-30

626034 Nashwaaksis Middle School (DT18)

Could I get an email address for Danika Letourneau

2009-3-27

2009-3-27

626033 George Street Middle School (DT18)

My internet access has been very inconsistent 2009-3-27 for

2009-3-31

626016 Nashwaaksis Middle School (DT18)

Can't get rid of active recovery desktop on intern

2009-3-27

2009-4-2

626015 District 18 Office

I have purchased a Sony Reader and I need the soft

2009-3-27

2009-3-30

626014 Douglas School (DT18)

My e-class has disappeared. Tends to freeze up on

2009-3-27

2009-3-30

625993 Leo Hayes High School (DT18)

I need to update Adobe Flash Player into my Mozill

2009-3-26

2009-4-2

625991 Harvey Elementary School (DT18)

Got into my report cards. Thanks, Danny. Willa sho

2009-3-26

2009-3-27

625987 District 18 Education Centre

Password for Nick Wilson, LHHS #2619000471, Thank

2009-3-26

2009-4-1

625982 Forest Hill School (DT18)

Please inventory and deliver 4 Hitachi CPX 253 pro

2009-3-26

2009-3-31

625948 Leo Hayes High School (DT18)

I can't view video projects that my students are d

2009-3-26

2009-4-2

625931 District 18 Office

Sony eReader Software Install Software download f

2009-3-26

2009-3-27

625922 Park Street School (DT18)

My computer will not work with the markers on my s

2009-3-26

2009-3-30

625898 Fredericton High School (DT18)

Please allow students full rights to C:\documents

2009-3-26

2009-3-31

625887 McAdam Avenue School (DT18)

I have Smart Notebook 10 trial version

2009-3-26

2009-3-27

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

installed o

4 of 24

625883 Nashwaaksis Middle School (DT18)

No connectivity

2009-3-26

2009-3-27

625870 Nashwaaksis Memorial School (DT18)

Is there an update for Excel so that I can view sp

2009-3-26

2009-3-30

625862 Harvey High School (DT18)

Student intern using school laptop to teach. She'

2009-3-26

2009-4-7

625858 Harvey High School (DT18)

Ceiling mounted projector not working

2009-3-26

2009-3-27

625847 Nashwaaksis Middle School (DT18)

Bree Norad's computer screen is so dark you can ba

2009-3-26

2009-3-27

625843 New Maryland Elementary School (DT18)

Please inventory and deliver 2 CPX201 projectors

2009-3-26

2009-4-3

625838 Montgomery Street School (DT18)

Please inventory and deliver a CPX 201 Linda 2009-3-26 Bamf

2009-3-31

625781 Nashwaaksis Middle School (DT18)

When my laptop goes to sleep, the screen stays bla

2009-3-26

2009-4-2

625755 Devon Middle School (DT18)

Urgent! Tracey's drives are not all there and she

2009-3-26

2009-3-27

625751 Albert Street Middle School (DT18)

Please install the software, from "Enhancing Profe

2009-3-26

2009-3-31

625732 Nashwaaksis Memorial School (DT18)

printer connected to laptop

2009-3-26

2009-3-30

625714 Nashwaaksis Middle School (DT18)

Since my computer has been upgraded...things have

2009-3-26

2009-3-26

625704 Leo Hayes High School (DT18)

My computer will no boot up at all. It worked 2009-3-26 fine

2009-3-26

625678 Harvey Elementary School (DT18)

I am unable to access the portal at home. When I

2009-3-26

2009-3-31

625671 Albert Street Middle School (DT18)

I keep getting a message on my laptop "Error 2009-3-25 on li

2009-3-31

625654 George Street Middle School (DT18)

Tried saving marks using Marks program and 2009-3-25 it keep

2009-4-1

625632 Park Street School (DT18)

I am trying to use interactive literacy games on a

2009-3-25

2009-3-26

625595 Nashwaaksis Middle School (DT18)

Kaitlyn Lachapelle is missing some keys on her lap

2009-3-25

2009-3-26

625593 George Street Middle School (DT18)

Third Mac near the window in the office (the color

2009-3-25

2009-3-30

625591 Kingsclear Consolidated School (DT18)

The screen is yellow and she can't get it back 2009-3-25 to

2009-3-30

625583 McAdam Elementary School (DT18)

Unable to print to photocopier.

2009-3-25

2009-3-31

625572 Nashwaaksis Middle School (DT18)

Shae-Lee's #4. Control key came off. I have it.

2009-3-25

2009-3-27

625569 Nashwaaksis Middle School (DT18)

Junho's #11. Disc drive will not slide back into l

2009-3-25

2009-3-27

625548 Park Street School (DT18)

She does not have access to Report Card. She 2009-3-25 need

2009-3-26

625545 Harvey Elementary School

Logged off and on and have a blank report

2009-3-27

2009-3-25

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

(DT18)

5 of 24

card onl

625540 Harvey Elementary School (DT18)

Will not display portal, internet, nbed pages....

2009-3-25

2009-3-31

625523 Fredericton High School (DT18)

My CD door will not open.

2009-3-25

2009-3-31

625522 Leo Hayes High School (DT18)

Hi, My battery charger quit yesterday.

2009-3-25

2009-3-26

625518 Nashwaaksis Middle School (DT18)

I think I may be missing an adaptor for the laptop

2009-3-25

2009-4-2

625517 Fredericton High School (DT18)

Hi Neil, I need my markbook checked. When you're

2009-3-25

2009-3-26

625516 Fredericton High School (DT18)

Hi Neil, Debbie McIntyre needs help. She needs t

2009-3-25

2009-3-26

625510 Devon Middle School (DT18)

Hi Marty, I will need install for the iworks 09

2009-3-25

2009-4-8

625507 Nashwaaksis Middle School (DT18)

can't get signal on smartboard

2009-3-25

2009-3-25

625499 Leo Hayes High School (DT18)

Hello again, I need your help again:0) I got marr

2009-3-25

2009-3-26

625489 Doaktown Consolidated High School (DT18)

The printer in the office needs cleaning. It is a 2009-3-25

2009-4-9

625458 Harvey Elementary School (DT18)

Can get last year's report cards but I need a copy

2009-3-25

2009-3-27

625424 Harvey Elementary School (DT18)

HELP! I cannot get into my eclass, the portal, 2009-3-25 nb

2009-3-31

625395 Fredericton High School (DT18)

Need Essentials for educators and lesson activity

2009-3-25

2009-3-31

625374 Alexander Gibson Memorial School (DT18)

The HP 2600 color printer in the office is not all

2009-3-25

2009-3-30

625366 Nashwaaksis Middle School (DT18)

Brett Dickie is having trouble with his laptop. 2009-3-25 WH

2009-3-25

625361 Leo Hayes High School (DT18)

Senteo reciever will not connect to the new versio

2009-3-25

2009-3-26

625346 Fredericton High School (DT18)

Hi Neil, My markbook wouldn't back up. I sent 2009-3-25 ou

2009-3-26

625339 Leo Hayes High School (DT18)

I have a Sony e-reader that I am using to apply fo

2009-3-24

2009-3-26

625338 Albert Street Middle School (DT18)

Hi Jeff - I have a Sony e-reader that I am using f

2009-3-24

2009-3-30

625322 New Maryland Elementary School (DT18)

Unable to access the Portal. Trying to get to Rep

2009-3-24

2009-4-3

625320 Leo Hayes High School (DT18)

I have a used monitor that can be picked up. 2009-3-24

2009-3-26

625296 Fredericton High School (DT18)

Room E132 -- third row, second computer (Inventory

2009-3-24

2009-3-26

625275 New Maryland Elementary School (DT18)

Requesting administrative rights to access Sean Mc

2009-3-24

2009-3-24

625265 Fredericton High School (DT18)

I need network connection for new Imacs. Bryan F

2009-3-24

2009-3-26

625263 Fredericton High School (DT18)

Station 28 no network access Station 30 Cannot log

2009-3-24

2009-3-26

625257 Leo Hayes High School (DT18)

Katlyn Campbell's account is not working.

2009-3-24

2009-3-25

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

Student

6 of 24

625242 District 18 Education Centre

Hi Paula, need passwords for the following student

2009-3-24

2009-3-26

625234 Fredericton High School (DT18)

Hi Neil, There are still some things I need on my

2009-3-24

2009-3-26

625209 Garden Creek School (DT18)

Merge Heather Cairns 1st term report card to 2009-3-24 Trici

2009-3-25

625205 Harvey High School (DT18)

Casey Jamieson 7B- when her computer has been clos

2009-3-24

2009-4-2

625201 George Street Middle School (DT18)

Set up and deliver laptop

2009-3-24

2009-3-24

625195 Fredericton High School (DT18)

Room E132 -- Computer on teacher's desk -- 2009-3-24 malfunc

2009-3-31

625166 Nashwaaksis Middle School (DT18)

Logan Moir #14 283817 - his laptop willnot turn o

2009-3-24

2009-3-26

625163 Albert Street Middle School (DT18)

Jacob Bartlette's laptop does not always turn on.

2009-3-24

2009-3-25

625153 Leo Hayes High School (DT18)

Hi, I am applying for an ILF Grant that is bas 2009-3-24

2009-3-26

625147 Albert Street Middle School (DT18)

I am still having issues with my email. When I 2009-3-24 re

2009-3-25

625140 Nashwaaksis Middle School (DT18)

Computer 16's (new vista one in front of cabinet

2009-3-24

2009-3-27

625101 New Maryland Elementary School (DT18)

She changed her password this morning and it will

2009-3-24

2009-3-24

625098 New Maryland Elementary School (DT18)

She changed her password but now she can't 2009-3-24 get log

2009-3-24

625066 Devon Middle School (DT18)

Andre has no drives showing and only a partial des

2009-3-24

2009-3-30

625053 Barkers Point School (DT18)

Upgrade Notebook software. Download newer 2009-3-24 version

2009-3-30

625046 Upper Miramichi Elementary School (DT18)

The Wiat II was supposed to be installed on the pc

2009-3-24

2009-3-27

625044 Upper Miramichi Elementary School (DT18)

The Wiatt II that was installed is not accessible

2009-3-24

2009-3-27

625043 Harvey Elementary School (DT18)

I am unable to access my report cards!?!

2009-3-24

2009-3-25

625042 Devon Middle School (DT18)

WIATT II software installed on laptop

2009-3-24

2009-4-8

625041 Devon Middle School (DT18)

Would like "WIAT II" software installed on my 2009-3-24 lapt

2009-4-8

625040 South Devon School (DT18)

set up computer in lobby to run slide show.

2009-3-24

2009-3-31

625031 Devon Middle School (DT18)

Lost all ICONS on my desktop. When rebooting, I g

2009-3-23

2009-4-7

625004 McAdam Avenue School (DT18)

Would like Senteo and Notebook 10 installed and up

2009-3-23

2009-3-23

624997 Nashwaaksis Middle School (DT18)

TaeWoo Shin's laptop will not start up.

2009-3-23

2009-3-24

624993 New Maryland Elementary School (DT18)

The software installed last week on her laptop 2009-3-23 is

2009-4-7

4/13/09 9:00 PM


Helpdesk

7 of 24

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

624964 Fredericton High School (DT18)

The wall jack for the phone in my office is not 2009-3-23 wo

2009-4-1

624959 Nashwaaksis Middle School (DT18)

Alex Hansen is unable to access Internet Explorer.

2009-3-23

2009-3-24

624958 Nashwaaksis Middle School (DT18)

Shauna MacIvor is unable to log onto her computer.

2009-3-23

2009-3-24

624950 Harvey Elementary School (DT18)

Cannot find eclass for attendance.

2009-3-23

2009-3-24

624941 Alexander Gibson Memorial School (DT18)

My eClass has not worked for the past two weeks.

2009-3-23

2009-3-24

624926 Leo Hayes High School (DT18)

I would like to run a Rocket Stick on my lap top.

2009-3-23

2009-3-26

624911 Fredericton High School (DT18)

Debbie McIntyre in room 108 can't get her Markbook

2009-3-23

2009-3-26

624907 Liverpool Street School (DT18)

Need to have Java installed on the classroom 2009-3-23 deskt

2009-3-24

624899 Park Street School (DT18)

Laptop is dead again!! It will not go past the Wi

2009-3-23

2009-3-30

624885 Nashwaaksis Middle School (DT18)

Teacher laptop: Lisa Cormier. Markbook entries are

2009-3-23

2009-3-23

624880 Priestman Street School (DT18) Report Card information needs to be transfered fro

2009-3-23

2009-4-1

624869 Leo Hayes High School (DT18)

Can we get winschool loaded ont he office 2nd comp

2009-3-23

2009-4-3

624868 Leo Hayes High School (DT18)

Can I have a Label in report manager that just has

2009-3-23

2009-4-1

624866 Keswick Ridge School (DT18)

My E-class won't open. It hasn't worked in over a

2009-3-23

2009-3-30

624816 Leo Hayes High School (DT18)

CRISIS!!!!!! My laptop won't charge!!!! I believ

2009-3-23

2009-3-23

624813 Nashwaaksis Middle School (DT18)

Internet does not always connect to web sites 2009-3-23

2009-3-24

624734 Douglas School (DT18)

Richard, I,ve received an email from Connie at Mc

2009-3-23

2009-3-30

624716 McAdam Avenue School (DT18)

Please install Notebook 10 software with Senteo

2009-3-23

2009-3-23

624715 McAdam Avenue School (DT18)

Please install Notebook 10 software with Senteo

2009-3-23

2009-3-23

624714 McAdam Avenue School (DT18)

Please install Notebook 10 software with Senteo

2009-3-23

2009-3-23

624701 Douglas School (DT18)

E-class not working

2009-3-23

2009-3-30

624698 Keswick Ridge School (DT18)

Upgrade to notebook 10

2009-3-23

2009-3-30

624696 Barkers Point School (DT18)

Carole McMurtrie's computer crashed when she was w

2009-3-23

2009-3-30

624672 Liverpool Street School (DT18)

M. Fiset can open his report cards but cannot 2009-3-23 type

2009-3-23

624671 Leo Hayes High School (DT18)

Cannot install e-class on computer. It says it ne

2009-3-23

2009-3-23

624664 George Street Middle School

The printer in the grade six annex is not

2009-3-23

2009-3-23

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

(DT18)

8 of 24

working.

624657 Harvey Elementary School (DT18)

Bad Hard Drive, will not boot up. ***No data 2009-3-22 need

2009-3-31

624655 Fredericton High School (DT18)

Inputting marks, beeped, blue screen of death and

2009-4-7

624654 Leo Hayes High School (DT18)

Could you please install the newest version of 2009-3-22 Sam

2009-3-22

2009-3-23

624637 Connaught Street School (DT18) When doing my report cards, I learned the hard way

2009-3-21

2009-3-24

624634 Leo Hayes High School (DT18)

My InFocus is not working.

2009-3-21

2009-3-23

624610 Albert Street Middle School (DT18)

the problem with my computer is the power cord. I

2009-3-20

2009-3-25

624600 Albert Street Middle School (DT18)

my computer is continuing to crash. It will turn

2009-3-20

2009-3-25

624597 District 18 Education Centre

please setup and inventory iMac for Philip Sexsmit

2009-3-20

2009-3-26

624596 Devon Middle School (DT18)

Please setup macbook for Chris Piers Macbook 2009-3-20 curr

2009-4-7

624588 McAdam Avenue School (DT18)

Smart Board 10

2009-3-20

2009-3-23

624586 Harvey Elementary School (DT18)

I need access to my Grade 3 report cards which wer

2009-3-20

2009-3-25

624571 McAdam Avenue School (DT18)

I would like Smartboard 10 loaded on my labtop.

2009-3-20

2009-3-23

624569 Barkers Point School (DT18)

For the Report Cards for Barkers Point School: Co

2009-3-20

2009-3-30

624568 Park Street School (DT18)

Computers two and four on my classroom will 2009-3-20 not lo

2009-3-24

624566 Fredericton High School (DT18)

my marks will not print on mark book.They did this

2009-3-20

2009-3-24

624555 Nashwaaksis Memorial School (DT18)

Outlook Express settings

2009-3-20

2009-3-20

624547 Fredericton High School (DT18)

Neil, Katie Doran finally got her password from P

2009-3-20

2009-3-24

624531 McAdam Avenue School (DT18)

Hi Richard. We all need you to install Smart Noteb

2009-3-20

2009-3-23

624500 George Street Middle School (DT18)

The Notebook program on my laptop will not work. S

2009-3-20

2009-3-20

624490 Albert Street Middle School (DT18)

His adapter for the laptop needs to be replaced.

2009-3-20

2009-3-25

624483 Kingsclear Consolidated School (DT18)

Our library computers will not hold the printer 2009-3-20 in

2009-3-30

624478 Leo Hayes High School (DT18)

Printer in my office is running red ink down the p

2009-3-20

2009-3-26

624467 Leo Hayes High School (DT18)

Can Peter be added to the LHHS list

2009-3-20

2009-3-20

624462 South Devon School (DT18)

Please inventory and deliver monitor, usb hub,wire

2009-3-20

2009-3-31

624451 Nashwaaksis Middle School (DT18)

Lori I am not set up with the printer in our room

2009-3-20

2009-3-20

4/13/09 9:00 PM


Helpdesk

9 of 24

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

624448 McAdam Avenue School (DT18)

I need Adobe Flash put on my new laptop. Many sma

2009-3-20

2009-3-20

624447 Harvey High School (DT18)

aj lab top cant get on the interenet

2009-3-20

2009-3-25

624435 District 18 Office

Memo board is frozen and I can't get it close. 2009-3-20

2009-3-25

624434 McAdam Avenue School (DT18)

Laptop

2009-3-20

2009-3-23

624432 Leo Hayes High School (DT18)

Please install MS 2007 compatibility pack which is

2009-3-20

2009-3-20

624422 Doaktown Consolidated High School (DT18)

Technician did not log out of her laptop yesterday

2009-3-20

2009-3-20

624421 Fredericton High School (DT18)

Forwarding e-mail problems. Had them before 2009-3-20 but it

2009-4-7

624406 Upper Miramichi Regional High School (DT18)

Would like system reimaged for Judith Spencer

2009-3-19

2009-3-19

624405 Doaktown Consolidated High School (DT18)

Would like laptop update to the latest software an

2009-3-19

2009-3-19

624400 Royal Road School (DT18)

Unable to access SEP since GNB account discontinue

2009-3-19

2009-3-20

624394 District 18 Office

Please image 5 notebooks - they will require offic

2009-3-19

2009-3-31

624379 Park Street School (DT18)

All computers in the school are not allowing us to

2009-3-19

2009-3-23

624375 Park Street School (DT18)

Hi Richard, I am not able to play any CD's on 2009-3-19 my

2009-3-23

624372 Park Street School (DT18)

USB issues, no internet connection, all programs a

2009-3-19

2009-3-24

624359 Nashwaaksis Middle School (DT18)

Alyssa Quartermain's computer screen is grey. She

2009-3-19

2009-3-19

624357 Park Street School (DT18)

My laptop will not read cds.

2009-3-19

2009-3-23

624341 Alexander Gibson Memorial School (DT18)

I would like to have Google Earth installed for 2009-3-19 my

2009-3-30

624338 District 18 Office

Computer needs to be setup for printer 453-3820

2009-3-19

2009-3-23

624337 Nashwaaksis Memorial School (DT18)

Laptop - no icons appearing - screen white 453-5

2009-3-19

2009-3-20

624336 Montgomery Street School (DT18)

changing report card names for new IF class

2009-3-19

2009-3-25

624308 Doaktown Consolidated High School (DT18)

We have a new grade 12 student at our school who r

2009-3-19

2009-3-20

624301 Leo Hayes High School (DT18)

New password won't work the following error 2009-3-19 comes

2009-3-19

624298 District 18 Education Centre

Password needed for Shannon Nagle, FHS student #26

2009-3-19

2009-3-25

624292 McAdam High School (DT18)

paid site - to get material for classroom - it won

2009-3-19

2009-3-25

624288 Harvey High School (DT18)

Danny, I was trying to get the new laptops to 2009-3-19 work

2009-3-24

624270 Leo Hayes High School (DT18)

Computer ran out of battery - when I plugged 2009-3-19 it in

2009-3-20

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

624262 Fredericton High School (DT18)

Room E132 -- Printer (which was delivered to 2009-3-19 the c

2009-3-24

624261 Fredericton High School (DT18)

please setup and inventory 2 hp laptops one is for

2009-3-19

2009-3-31

624248 Park Street School (DT18)

My laptop does not have sound installed on it...

2009-3-19

2009-3-23

624236 Park Street School (DT18)

My computer is not working with the classroom smar

2009-3-19

2009-3-24

624235 Nashwaaksis Memorial School (DT18)

Karen's room

2009-3-19

2009-3-20

624230 Leo Hayes High School (DT18)

please supply a mouse for Deborah Ward - TA 2009-3-19 @ LHHS

2009-3-20

624228 New Maryland Elementary School (DT18)

SHE WANTS "WIAT 2" TAKEN OFF HER DESKTOP AND PUT O

2009-3-19

2009-4-3

624225 Harvey Elementary School (DT18)

For some reason Kathy's Szo's computer won't work

2009-3-19

2009-3-25

624224 Harvey Elementary School (DT18)

I've run into this problem with 3 teachers ina 2009-3-19 row

2009-3-25

624212 Connaught Street School (DT18) student laptop cannot be logged in at all (server

2009-3-19

2009-3-26

624178 Albert Street Middle School (DT18)

Her computer just died won't start. (Danny lawson)

2009-3-19

2009-3-19

624168 Garden Creek School (DT18)

1) in resource room one computer is not working;

2009-3-19

2009-4-1

624148 Fredericton High School (DT18)

System is not allowing her to enter her password.

2009-3-19

2009-3-24

624146 George Street Middle School (DT18)

I had applied for a laptop for a student through a

2009-3-19

2009-3-31

624144 District 18 Office

Printer in his office is low on toner.

2009-3-19

2009-3-23

624127 South Devon School (DT18)

Hey Jeff! I am big, big trouble! I hope you can h

2009-3-19

2009-4-7

624123 Leo Hayes High School (DT18)

Same problem as before. My laptop is freezing, an

2009-3-18

2009-3-19

624122 Leo Hayes High School (DT18)

Still having the same problems. My laptop freezes

2009-3-18

2009-4-8

624117 Devon Middle School (DT18)

update senteo 1.0 to 2.0

2009-3-18

2009-3-23

624084 Leo Hayes High School (DT18)

Station f13 Video card porblems? My tech support

2009-3-18

2009-3-19

624080 Nashwaaksis Middle School (DT18)

The computer screen is very faded, almost silver a

2009-3-18

2009-3-19

624068 Leo Hayes High School (DT18)

I was told by tech mentors that I need the new Sma

2009-3-18

2009-3-23

624054 Doaktown Consolidated High School (DT18)

Can I get the senteo driver installed on my laptop

2009-3-18

2009-3-19

624048 Albert Street Middle School (DT18)

please inventory and deliver senteo kit for scott

2009-3-18

2009-3-19

624043 McAdam Avenue School (DT18)

please configure, inventory and deliver hp noteboo

2009-3-18

2009-3-31

2009-3-18

2009-3-24

624042 Connaught Street School (DT18) VP is without working capability in her VP

10 of 24

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

office

11 of 24

624040 District 18 Education Centre

Hi Paula, I get passwords for the following studen

2009-3-18

2009-3-19

624035 Doaktown Consolidated High School (DT18)

Please inventory and deliver 2 Hitachi CPX 201 Pro

2009-3-18

2009-3-19

624025 Leo Hayes High School (DT18)

password problem - needs to reset it

2009-3-18

2009-3-19

624022 Nashwaaksis Memorial School (DT18)

Hello, I need version 10 of the smartboard too

2009-3-18

2009-3-19

624019 Fredericton High School (DT18)

Two Students came to me at separate times during t

2009-3-18

2009-4-7

624016 Nashwaaksis Middle School (DT18)

"When I turn it on it still says 'Non-system disk

2009-3-18

2009-3-19

623998 Nashwaaksis Middle School (DT18)

Megan Placktis' #21 usb ports do not accept memory

2009-3-18

2009-3-19

623984 Nashwaak Valley School (DT18) Install Boardmaker v.6 on Resource teacher's 2009-3-18 lapto

2009-3-30

623960 Nashwaaksis Memorial School (DT18)

Senteo has a newer version, 2.0. A friend who uses

2009-3-18

2009-3-20

623947 Douglas School (DT18)

We have a student computer belonging to Jelani Mun

2009-3-18

2009-3-30

623946 Fredericton High School (DT18)

The public health nurse has a new laptop and 2009-3-18 needs

2009-4-2

623942 Leo Hayes High School (DT18)

Can you install Skype and the new version of 2009-3-18 Quick

2009-3-23

623938 Leo Hayes High School (DT18)

Recently installed software (WIAT II testing scori

2009-3-18

2009-3-18

623929 Nashwaaksis Memorial School (DT18)

Questions for Tammy RE:Winschool CDSR

2009-3-18

2009-3-19

623915 Leo Hayes High School (DT18)

User drive is not showing up.

2009-3-18

2009-3-18

623912 Garden Creek School (DT18)

cannot access report cards. Also needs to amalgama

2009-3-18

2009-3-25

623896 Royal Road School (DT18)

Need to install update package for microsoft offic

2009-3-18

2009-3-25

623862 Devon Middle School (DT18)

One of the students computers (#7) has the letter

2009-3-18

2009-3-23

623859 Nashwaaksis Middle School (DT18)

First floor printer not working.

2009-3-18

2009-3-18

623850 District 18 Office

Laser Jet Printer

2009-3-18

2009-3-18

623846 Fredericton High School (DT18)

Lap top - all programs closing - won't stay open -

2009-3-18

2009-4-2

623843 Nashwaaksis Middle School (DT18)

Junki (Paul) Ahn received his "new" laptop yesterd

2009-3-18

2009-3-18

623837 Priestman Street School (DT18) Miss Spin was planning on working on her report ca

2009-3-18

2009-3-18

623828 Doaktown Consolidated High School (DT18)

Shelley Carson's laptop asks for original install

2009-3-18

2009-3-19

623824 Nashwaaksis Middle School (DT18)

Pat Pollard's laptop will not start up. The same

2009-3-18

2009-3-19

4/13/09 9:00 PM


Helpdesk

12 of 24

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

623818 Devon Middle School (DT18)

Update Internet Explorer from 6 to 8 on HP noteboo

2009-3-18

2009-3-30

623817 Devon Middle School (DT18)

Uninstall and then re-install learning essentiels

2009-3-18

2009-3-30

623816 Devon Middle School (DT18)

Update Notebook software to latest version on HP n

2009-3-18

2009-3-30

623812 Devon Middle School (DT18)

IDVD won't load on Macbook

2009-3-18

2009-4-8

623807 Montgomery Street School (DT18)

Cannot log on to computer in classroom which is co

2009-3-18

2009-3-19

623781 Keswick Ridge School (DT18)

My e-class is not there and has not been there sin

2009-3-18

2009-3-30

623779 Leo Hayes High School (DT18)

Hi, Could Jeff stop by D-127 and take a look a 2009-3-18

2009-3-18

623765 Leo Hayes High School (DT18)

Computer not working with Projectors. See request

2009-3-18

2009-3-17

623755 Priestman Street School (DT18) Students are not able to log onto two student 2009-3-17 lapt

2009-4-1

623743 Devon Middle School (DT18)

When I try and open various applications within En

2009-3-17

2009-3-23

623742 Devon Middle School (DT18)

Garage band on the iMac won't load - we need it fo

2009-3-17

2009-3-23

623740 Upper Miramichi Elementary School (DT18)

Please install Wiatt II, No-flamour social languag

2009-3-17

2009-3-17

623721 Fredericton High School (DT18)

She has problem with her password

2009-3-17

2009-3-24

623708 Keswick Ridge School (DT18)

megan peterson in grade 3 password doesn't 2009-3-17 work, p

2009-3-20

623707 Leo Hayes High School (DT18)

set up and deliver laptop

2009-3-17

2009-3-17

623702 Leo Hayes High School (DT18)

follett program, the books are not showing in 2009-3-17 OPAC

2009-3-18

623699 Leo Hayes High School (DT18)

setup and deliver laptop

2009-3-17

2009-3-17

623675 Harvey Elementary School (DT18)

Danny -HELP AGAIN! I couldn't believe it when I g

2009-3-17

2009-3-24

623670 Leo Hayes High School (DT18)

Katlyn's password will not work. The following 2009-3-17 is

2009-3-19

623669 Park Street School (DT18)

Set up of a lap top for a student who will be rece

2009-4-2

623667 Leo Hayes High School (DT18)

Laurie Bidlake cannot acces shared calendar . 2009-3-17

2009-3-18

623655 Fredericton High School (DT18)

Room E132 -- computer on teacher's desk -won't b

2009-3-18

623644 Devon Middle School (DT18)

I need Senteo 2 software A.S.A.P. Thank you! 2009-3-17

2009-4-8

623639 District 18 Education Centre

calendar option on outlook, she has 3 calendars...

2009-3-17

2009-3-31

623632 Nashwaaksis Middle School (DT18)

Student: Mallory Smith. Cannot connect to the inte

2009-3-17

2009-3-18

623618 Albert Street Middle School (DT18)

Smart Board Airliner not working.

2009-3-17

2009-3-25

623610 Albert Street Middle School (DT18)

Need IE 7 for access to application

2009-3-17

2009-3-19

2009-3-17

2009-3-17

4/13/09 9:00 PM


Helpdesk

13 of 24

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

623603 Doaktown Consolidated High School (DT18)

reference: 623017 she called yesterday. www.exch

2009-3-17

2009-3-17

623597 District 18 Office

Black Ink Smudge on pages

2009-3-17

2009-3-20

623557 District 18 Office

unable to print

2009-3-17

2009-3-17

623485 Doaktown Consolidated High School (DT18)

I need the chem cd loaded that goes with our 2009-3-17 new t

2009-3-19

623469 Fredericton High School (DT18)

This is a follow up to the request I sent on March

2009-3-17

2009-3-18

623461 Devon Middle School (DT18)

Danielle is getting a language file error for ecla

2009-3-17

2009-3-20

623435 Priestman Street School (DT18) Urgent !! Report Cards are not working. Have 2009-3-17 a su

2009-3-18

623434 Harvey Elementary School (DT18)

EClass does not work

2009-3-17

2009-3-24

623421 Albert Street Middle School (DT18)

Even after all that you did last week I still cann

2009-3-17

2009-3-19

623417 Keswick Ridge School (DT18)

want to have i tunes 8 (updated version) install o

2009-3-17

2009-3-19

623413 Fredericton High School (DT18)

Zhonghui (Bill) Liang, new Grade 9 student (studen

2009-3-17

2009-3-25

623402 Albert Street Middle School (DT18)

Hi Danny, At a Tech PD last Wed. we used headphone

2009-3-17

2009-3-19

623390 New Maryland Elementary School (DT18)

Please install Picasa 3 on my laptop. I would like

2009-3-16

2009-3-19

623387 Park Street School (DT18)

I cannot access my report cards from last year. I

2009-3-16

2009-3-23

623373 Leo Hayes High School (DT18)

Losing items from markbook, items seem to be disap

2009-3-16

2009-3-18

623359 Priestman Street School (DT18) Hi, We have new students in our classes who 2009-3-16 each

2009-4-1

623330 Fredericton High School (DT18)

Last week, we had 6 users on DynEd. They were all

2009-4-7

623325 Stanley Regional High School (DT18)

password problem - expired and it locked her 2009-3-16 out

2009-3-17

623314 Montgomery Street School (DT18)

Ji elly Choi can no longer open her project that i

2009-3-16

2009-3-31

623310 Leo Hayes High School (DT18)

Need the Latest Version of SmartBoard software ins

2009-3-16

2009-3-26

623308 Nashwaaksis Memorial School (DT18)

I have purchased a new scanner and it needs 2009-3-16 to be

2009-3-20

623307 Doaktown Consolidated High School (DT18)

All grade 4 PassWords not working

2009-3-16

2009-3-25

623296 District 18 Office

When I go to print labels the sheet comes up 2009-3-16 blank

2009-3-19

623286 Leo Hayes High School (DT18)

Request student user account for Jae Park. He 2009-3-16 has

2009-3-19

623268 Royal Road School (DT18)

got a teacher there that was transfered from alexa

2009-3-16

2009-3-17

623257 Kingsclear Consolidated School

my laptop will not syncronize.

2009-3-16

2009-3-19

2009-3-16

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

(DT18) 623254 Alexander Gibson Memorial School (DT18)

I would like to have the Adobe Flash Player 10 upd

2009-3-16

2009-3-19

623214 New Maryland Elementary School (DT18)

She wants the Wiat 2 CD installed on the laptop.

2009-3-16

2009-3-18

623213 Nashwaaksis Middle School (DT18)

Travis LeBreton (16) says that his scroll on his t

2009-3-16

2009-3-16

623206 District 18 Education Centre

Need passwords for: - Loretta Rosborough, #26190

2009-3-16

2009-3-17

623205 Garden Creek School (DT18)

She's having difficulties opening attachment with

2009-3-16

2009-3-19

2009-3-16

2009-3-19

623198 Leo Hayes High School (DT18)

Computer 1 Mobile Lab 1. Corrupt file will not 2009-3-16 bo

2009-3-18

623196 Leo Hayes High School (DT18)

Computer 3 of Mobile Lab 1 Computer turns on but

2009-3-16

2009-3-20

623193 Fredericton High School (DT18)

Need student user account for new student Abigail

2009-3-16

2009-3-25

623190 Nashwaaksis Middle School (DT18)

computer running very slowsly and not responding t

2009-3-16

2009-3-17

623180 Upper Miramichi Regional High School (DT18)

We need probably 6 new mouses/mices Not the ones

2009-3-16

2009-3-19

623176 Upper Miramichi Regional High School (DT18)

Computer in BBT takes a long time/forever to 2009-3-16 log i

2009-3-17

623174 Upper Miramichi Regional High School (DT18)

Computer in BBT lab has black screen requesting re

2009-3-16

2009-3-17

623172 Upper Miramichi Regional High School (DT18)

Computer in BBT lab will not start up Black scree

2009-3-16

2009-3-17

623168 Nashwaaksis Middle School (DT18)

Need access to School CashNet on portal.

2009-3-16

2009-3-16

623160 Nashwaaksis Middle School (DT18)

Kennedy's notebook is not allowing her programs to

2009-3-16

2009-3-16

623149 Nashwaaksis Middle School (DT18)

Matthew Perry says that his laptop is still just 2009-3-16 a

2009-3-17

623135 Fredericton High School (DT18)

Hi Neil, I am getting the same problem with E-Cla

2009-3-16

2009-3-17

623120 Nashwaaksis Memorial School (DT18)

Install WIAT-II on laptop.

2009-3-16

2009-3-19

623112 Fredericton High School (DT18)

Evan Stewart is unable to login to his computer -

2009-3-16

2009-3-17

623108 Leo Hayes High School (DT18)

Computer #33 in Library Media Center--No mouse and

2009-3-16

2009-3-23

623106 Leo Hayes High School (DT18)

Computer #19 in Library Media Center--No operating

2009-3-16

2009-3-18

623104 Leo Hayes High School (DT18)

Computer #21 in Library Media Center--No operating

2009-3-16

2009-3-18

623102 Leo Hayes High School (DT18)

Computer #20 in Libarary Media Center--MS Word won

2009-3-16

2009-3-18

623100 Leo Hayes High School (DT18)

Computer #24 in Library Media Center--No

2009-3-16

2009-3-23

623202 Nashwaak Valley School (DT18) password has expired for everything.

14 of 24

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

operating

15 of 24

623098 Leo Hayes High School (DT18)

Computer #11 in Library Media Center--No operating

2009-3-16

2009-3-18

623097 Leo Hayes High School (DT18)

Computer #14 in Library Media Center--MS Word will

2009-3-16

2009-3-18

623094 Leo Hayes High School (DT18)

Computer #3 in Library Media Center-Monitor does

2009-3-16

2009-3-18

623091 George Street Middle School (DT18)

Password: Nick Poinier students #: 2619001029

2009-3-16

2009-3-16

623089 Leo Hayes High School (DT18)

Require user account for new student who came from

2009-3-16

2009-3-19

623087 Fredericton High School (DT18)

Meyer Victoria Victoria.Meyer ViMe03507@student.nb

2009-3-16

2009-3-16

623083 Leo Hayes High School (DT18)

Needs to have data updated for winschool.

2009-3-16

2009-3-20

623082 Leo Hayes High School (DT18)

Winschool needs to have data updated.

2009-3-16

2009-3-19

623070 Priestman Street School (DT18) I tried getting onto the portal over the weekend

2009-3-16

2009-3-16

623067 Nashwaaksis Memorial School (DT18)

Hi Richard, Could you please get a replacement ba

2009-3-16

2009-3-18

623061 Nashwaaksis Middle School (DT18)

Savanna Potter is having trouble getting her lapto

2009-3-16

2009-3-17

623043 Park Street School (DT18)

Wiring around AC Adapter stripped - will not work

2009-3-16

2009-3-17

623038 Park Street School (DT18)

I turned on all 4 desktops this morning to restart

2009-3-16

2009-3-24

623031 Harvey High School (DT18)

Distance Ed laptop "dies" shortly after bootup, ev

2009-3-16

2009-4-3

623022 Liverpool Street School (DT18)

Could you please install a "Picture It" program on

2009-3-16

2009-3-24

623020 Nashwaaksis Middle School (DT18)

Marcel's laptop will not save any documents and he

2009-3-16

2009-3-16

623014 New Maryland Elementary School (DT18)

Lap top coming in student - Jessica McCarthy 2009-3-16 - nee

2009-4-3

623009 Fredericton High School (DT18)

Hi, One of the students in my homeroom does not h

2009-3-16

2009-3-25

623004 Harvey High School (DT18)

Good morning, Danny. I have 4 laptops which 2009-3-16 need

2009-3-25

623000 Park Street School (DT18)

Computer will not work - when turned on it says th

2009-3-16

2009-3-19

622994 Albert Street Middle School (DT18)

When I reply to an email, it is received blank 2009-3-16 and

2009-3-19

622989 Leo Hayes High School (DT18)

Hello Jeff. It looks like I lost my profile on

2009-3-15

2009-3-18

622980 Devon Middle School (DT18)

Hey Marty, I am unable to play DVD's on my comp

2009-3-15

2009-4-8

622970 New Maryland Elementary School (DT18)

I am unable to add data to the second term report

2009-3-14

2009-3-24

622964 New Maryland Elementary School (DT18)

I need connection added for internet. Default 2009-3-14 ??

2009-3-16

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

622960 Nashwaak Valley School (DT18) Grade 3 teacher needs a new laptop screen. His la

2009-3-19

622956 New Maryland Elementary School (DT18)

Computer continues to not read DVDs placed 2009-3-13 in the

2009-4-3

622945 Albert Street Middle School (DT18)

I would like an update to Internet Explorer 7 and

2009-3-13

2009-3-19

622943 District 18 Office

She cannot make calls from her phone but she can r

2009-3-13

2009-3-16

622930 Montgomery Street School (DT18)

the student's smart board presentations are contin

2009-3-13

2009-3-25

622924 Devon Middle School (DT18)

U Drive would not connect

2009-3-13

2009-3-13

622922 Harvey High School (DT18)

My french tool option with the accents on Educator

2009-3-13

2009-3-17

622917 Park Street School (DT18)

Unable to log onto one of the classroom computers

2009-3-13

2009-3-13

622916 Upper Miramichi Elementary School (DT18)

Install WIATT II - Scoring Assistant

2009-3-13

2009-3-17

622900 Devon Middle School (DT18)

I am supposed to request Senteo software download.

2009-3-13

2009-4-7

622894 Fredericton High School (DT18)

We need WIAT -II scoring software installed on all

2009-3-13

2009-3-17

622887 Alexander Gibson Memorial School (DT18)

She is not able to access her report cards, she is

2009-3-13

2009-3-16

622885 District 18 Education Centre

Password for: - Kaitlyn Dumaresq, FHS, #26190004

2009-3-13

2009-3-17

622884 Harvey High School (DT18)

We have a student starting Monday at HHS: Samantha

2009-3-13

2009-3-16

622878 New Maryland Elementary School (DT18)

Requires program (Wyat2) to be installed in to her

2009-3-13

2009-3-16

622866 Harvey High School (DT18)

Please install new smart 10 + senteo software 2009-3-13 so N

2009-3-17

622839 Forest Hill School (DT18)

PW is not working.

2009-3-13

2009-3-13

622820 Keswick Ridge School (DT18)

I need to obtain administrative priveledges to 2009-3-13 ins

2009-3-19

622819 Fredericton High School (DT18)

I need to have software installed on scanner compu

2009-3-18

622818 Fredericton High School (DT18)

I need to install software for new color printer 2009-3-13 o

2009-4-2

622759 George Street Middle School (DT18)

Row 3 Computer 1 will not boot ???

2009-3-13

2009-3-20

622722 Nashwaaksis Middle School (DT18)

install markbook data.

2009-3-13

2009-3-13

622719 Doaktown Primary School (DT18)

Need Installation of Software for Logitech QuickCa

2009-3-13

2009-3-27

622701 Park Street School (DT18)

Windows will not open up on my laptop. A screen p

2009-3-12

2009-3-14

622672 Albert Street Middle School (DT18)

You said you would come back and to take a look at

2009-3-12

2009-3-31

2009-3-12

2009-3-16

622656 Priestman Street School (DT18) Sophie Caissie cannot log onto portal to

16 of 24

2009-3-13

2009-3-13

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

access re

17 of 24

622651 Doaktown Consolidated High School (DT18)

Please install Senteo software on Rob Strange's La

2009-3-12

2009-3-19

622627 Fredericton High School (DT18)

Please create a student account for: Weon Jun O

2009-3-12

2009-3-25

622624 Royal Road School (DT18)

The power cord for my laptop seems to be broken -

2009-3-12

2009-3-25

622623 Douglas School (DT18)

Download Adobe Flashpoint 10.

2009-3-12

2009-3-30

622597 Leo Hayes High School (DT18)

Please install Dyned Software on the computers in

2009-3-12

2009-3-23

622592 District 18 Education Centre

Need password for: - Bailey Elliott, #2604000182

2009-3-12

2009-3-17

622589 Doaktown Consolidated High School (DT18)

Please add SMART Software 10 with Essentials and T

2009-3-12

2009-4-5

622584 Nashwaaksis Middle School (DT18)

Johanna Eatmon's laptop will not start up.

2009-3-12

2009-3-13

622568 Fredericton High School (DT18)

Needs programs installed to run msart board tablet

2009-3-12

2009-3-18

622560 Park Street School (DT18)

Transfer report cards from Mary Ann to me.

2009-3-12

2009-3-12

622550 Upper Miramichi Regional High School (DT18)

Computer in back corner of distance ed lab (black

2009-3-12

2009-3-17

622545 Upper Miramichi Regional High School (DT18)

Computer in DE lab (2nd closest to door as you ent

2009-3-12

2009-3-17

622525 District 18 Office

Please order 22 HP6530b laptops for Bliss Carman.

2009-3-12

2009-3-12

622524 Fredericton High School (DT18)

hi Neil, more problems: - at boot up at home, 2009-3-12 t

2009-4-7

622514 Devon Middle School (DT18)

The wireless hub hasn't been working properly sinc

2009-3-12

2009-3-23

622511 Fredericton High School (DT18)

(Please disregard previous message). I contacted D

2009-3-12

2009-3-16

622506 Fredericton High School (DT18)

I need to upgrade the older computers to Newer ver

2009-3-12

2009-3-24

622493 Fredericton High School (DT18)

need next year's database created and put on 2009-3-12 my co

2009-3-12

622480 George Street Middle School (DT18)

I would like to have the Smart Board Software inst

2009-3-12

2009-3-12

622477 McAdam Elementary School (DT18)

When logon, does not receive any icons & if they d

2009-3-12

2009-3-17

622471 Fredericton High School (DT18)

I contacted Dyned tech support regarding a series

2009-3-12

2009-3-16

622451 Nashwaaksis Middle School (DT18)

Need a laptop for Junki Ahn (Paul) in 7E (Fournier

2009-3-12

2009-3-17

622450 Harvey High School (DT18)

1. Trusten Hansen's DVD player will not open 2009-3-12 (8B).

2009-3-25

622448 Doaktown Consolidated High School (DT18)

there are 2 network drops that haven't been used i

2009-3-12

2009-3-19

622445 Doaktown Consolidated High School (DT18)

ed180901r203c5 - when students try to log onto thi

2009-3-12

2009-3-19

4/13/09 9:00 PM


Helpdesk

18 of 24

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622435 Fredericton High School (DT18)

E-class: add to my last request that a message com

2009-3-12

2009-3-19

622433 Harvey High School (DT18)

Cindy Drummond's laptop will not turn on, Over the

2009-3-12

2009-4-2

622426 Fredericton High School (DT18)

e class will not allow me to submit work station

2009-3-12

2009-3-17

622416 Fredericton High School (DT18)

E-class will not let me submit attendance. It does

2009-3-12

2009-3-19

622414 Albert Street Middle School (DT18)

Software needed to install local printer

2009-3-12

2009-3-19

622413 Albert Street Middle School (DT18)

Need SmartBoard software added to desktop 2009-3-12 and scho

2009-3-13

622412 Albert Street Middle School (DT18)

Projector overheading - mentioned that there 2009-3-12 may b

2009-3-13

622402 Fredericton High School (DT18)

I am having a problem with EClass. It will not 2009-3-12 le

2009-3-17

622401 Park Street School (DT18)

My inbox is full and it want let me send any e-mai

2009-3-12

2009-3-12

622385 Nashwaaksis Middle School (DT18)

I have a new student today. His name is Junki 2009-3-12 Ahn.

2009-3-17

622384 Alexander Gibson Memorial School (DT18)

The printer in room 10 that is used by the teacher

2009-3-12

2009-3-30

622383 McAdam High School (DT18)

Took 45 minutes to boot up then once it booted I w

2009-3-12

2009-3-25

622379 McAdam Avenue School (DT18)

2 computers need word q 3 computers need kidspira

2009-3-12

2009-3-12

622375 Douglas School (DT18)

2 classroom computers need to be checked to 2009-3-12 make s

2009-3-30

622374 Harvey High School (DT18)

Hi. I require E-class on my computer so that I 2009-3-12 ca

2009-3-17

622365 Keswick Ridge School (DT18)

Eclass won't work properly

2009-3-11

2009-3-30

622361 Connaught Street School (DT18) Library now requires a network drop where the comp

2009-3-11

2009-4-7

622352 Liverpool Street School (DT18)

I can not access the report cards as the teacher w

2009-3-11

2009-3-12

622348 Leo Hayes High School (DT18)

Computer #18 from Mobile Lab #2 won't boot 2009-3-11 up. A

2009-4-1

622345 Leo Hayes High School (DT18)

Station G15-2 will not boot. D112 Middle Lab 2009-3-11 The

2009-3-26

622344 Priestman Street School (DT18) Samantha Etheridge cannot log on on her laptop.

2009-3-11

2009-3-16

622336 George Street Middle School (DT18)

She cannot email because it is stating it is to fu

2009-3-11

2009-3-12

622309 Park Street School (DT18)

Please download software upgrades and upgraded no

2009-3-11

2009-3-11

622308 Alexander Gibson Memorial School (DT18)

My class desktop will not allow me to download Ado

2009-3-11

2009-3-11

622297 Devon Middle School (DT18)

download firefox browser

2009-3-11

2009-3-23

622295 Devon Middle School (DT18)

download firefox browser

2009-3-11

2009-3-23

4/13/09 9:00 PM


Helpdesk

19 of 24

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622260 Devon Middle School (DT18)

Update Internet Explorer 6 to Internet Explorer 8.

2009-3-11

2009-3-30

622257 Upper Miramichi Elementary School (DT18)

Please check to make sure that ALL teachers have b

2009-3-11

2009-3-17

622255 Leo Hayes High School (DT18)

laptop crashed - working and then completely 2009-3-11 shut

2009-3-17

622252 Albert Street Middle School (DT18)

Shelley Keeling's computer is not starting again.

2009-3-11

2009-3-19

622224 Devon Middle School (DT18)

update explorer to 8.0 (currently I have 6.0 and I

2009-3-11

2009-3-23

622221 Fredericton High School (DT18)

I require a password for He Yang ( Renee) in order

2009-3-11

2009-3-19

622210 Harvey High School (DT18)

Hi Danny, I need Word 2007 comp. pack loaded on my

2009-3-11

2009-3-25

622198 Park Street School (DT18)

microphone won't work

2009-3-11

2009-3-14

622196 Devon Middle School (DT18)

My projector is saying "check air flow" after bein

2009-3-11

2009-3-23

622195 Leo Hayes High School (DT18)

Lines on screen

2009-3-11

2009-3-23

622192 Upper Miramichi Elementary School (DT18)

The power adapter for my computer does not 2009-3-11 work. I

2009-3-17

622177 District 18 Education Centre

The intern from UNB is having a problem connectin

2009-3-11

2009-3-18

622165 Fredericton High School (DT18)

Hi Neil, Can you help me with the airliner?

2009-3-11

2009-3-11

622158 Devon Middle School (DT18)

Update to Senteo 2.0 from 1.0 - free download from

2009-3-11

2009-3-23

622157 Devon Middle School (DT18)

Update my smart notebook software to notebook 10 (

2009-3-11

2009-3-30

622156 Kingsclear Consolidated School (DT18)

Can you please install Tax software to my laptop.

2009-3-11

2009-3-19

622155 Kingsclear Consolidated School (DT18)

The picture is projecting upside down and orange.

2009-3-11

2009-3-19

622154 Kingsclear Consolidated School (DT18)

The screen is staying blue and is not projecting t

2009-3-11

2009-3-19

622143 Fredericton High School (DT18)

Laptop for Matt King - can you add the printer 2009-3-11 in

2009-3-17

622133 Nashwaaksis Memorial School (DT18)

The Video cable for the new SMARTboard (downstairs

2009-3-11

2009-3-14

622124 Nashwaaksis Middle School (DT18)

Teacher Laptop Like to have the latest Microsoft p

2009-3-11

2009-3-16

622118 George Street Middle School (DT18)

I need to get the report card programme installed

2009-3-11

2009-3-12

622104 Harvey High School (DT18)

My computer does not have internet.I'm using Parti

2009-3-11

2009-3-25

622101 Liverpool Street School (DT18)

I have a few things that are popping-up when 2009-3-11 I tur

2009-3-14

622099 Harvey High School (DT18)

Jane Briggs needs printers installed on her laptop

2009-3-11

2009-3-17

622080 Fredericton High School (DT18)

computer keeps sutting down. Weather station is

2009-3-11

2009-3-24

4/13/09 9:00 PM


Helpdesk

20 of 24

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622070 Leo Hayes High School (DT18)

Need WIAT - II Scoring Assist and BOSS (Behavioura

2009-3-11

2009-3-17

622064 George Street Middle School (DT18)

Michaela Finnamore (Moved from International Priva

2009-3-11

2009-3-16

622045 Harvey Elementary School (DT18)

I am not able to e-mail, getting message over 2009-3-11 limi

2009-3-17

622044 Nashwaaksis Memorial School (DT18)

I dropped my laptop yesterday afterschool. The scr

2009-3-11

2009-3-14

622042 Nashwaaksis Memorial School (DT18)

Can you please download Senteo 2 software on my la

2009-3-11

2009-3-12

622041 Stanley Regional High School (DT18)

I can't syncronize.

2009-3-11

2009-3-17

622039 Stanley Regional High School (DT18)

Colleen can't get on the internet

2009-3-11

2009-3-17

622036 Upper Miramichi Elementary School (DT18)

Laptop unable to synchronize for approx 3 weeks -

2009-3-11

2009-3-17

622032 Fredericton High School (DT18)

I do not have "Lesson Activity Tool Kit" on my 2009-3-10 sma

2009-3-17

622025 McAdam Elementary School (DT18)

can't go to internet - school website - no e-mails

2009-3-10

2009-3-12

622023 Fredericton High School (DT18)

need email function for MarkBook

2009-3-10

2009-3-11

622011 Leo Hayes High School (DT18)

Hi, I need some software - Smart notebook and S

2009-3-10

2009-3-12

622008 Harvey High School (DT18)

Could you please install SMART Notebook 10 on my l

2009-3-10

2009-3-17

622005 Albert Street Middle School (DT18)

my land locked computer in the classroom is not wo

2009-3-10

2009-3-12

621996 Harvey High School (DT18)

I would like to have Notebook 10 installed on 2009-3-10 my l

2009-3-17

621986 Leo Hayes High School (DT18)

Please install senteo 2 software and notebook 2009-3-10 10 f

2009-3-12

621945 Nashwaaksis Middle School (DT18)

Lorie, I am unable to open a Powerpoint file th

2009-3-10

2009-3-11

621932 Nashwaaksis Middle School (DT18)

When Lauren opens her computer, often she sees the

2009-3-10

2009-3-13

621925 Fredericton High School (DT18)

Room E132 -- 2nd row, last computer in the row (at

2009-3-10

2009-4-7

621919 Park Street School (DT18)

Would it be possible to get a mouse for the comput

2009-3-10

2009-3-12

621900 Stanley Elementary School (DT18)

Unable to access.

2009-3-10

2009-3-17

621895 Liverpool Street School (DT18)

I cannot access my report cards as the teacher who

2009-3-10

2009-3-11

621869 Stanley Regional High School (DT18)

The printer in our BBT lab will not turn on.

2009-3-10

2009-3-17

621867 Albert Street Middle School (DT18)

Require a new power cord.

2009-3-10

2009-3-13

621833 Nashwaaksis Middle School (DT18)

Brittany Currie's computer screen is full of lines

2009-3-10

2009-3-10

4/13/09 9:00 PM


Helpdesk

21 of 24

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621787 Connaught Street School (DT18) Can no longer use Microsoft Word. The program does

2009-3-10

2009-3-12

621775 Harvey High School (DT18)

My laptop keeps turning off. It won't stay charged

2009-3-10

2009-3-25

621772 Harvey High School (DT18)

The installed Dragon Naturally speaking cannot be

2009-3-10

2009-3-24

621768 Stanley Regional High School (DT18)

I would like to find out who and when was logged o

2009-3-10

2009-3-17

621759 Stanley Regional High School (DT18)

She cannot get on to the internet wireless or non-

2009-3-10

2009-3-17

621746 Leo Hayes High School (DT18)

I am attempting to email progress reports to paren

2009-3-10

2009-3-17

621745 Leo Hayes High School (DT18)

Require student account be enabled for Matthew McI

2009-3-10

2009-3-16

621744 New Maryland Elementary School (DT18)

Battery will not charge. Case # 621557 should hav

2009-3-10

2009-3-30

621718 Fredericton High School (DT18)

She has a laptop and she cannot get on the network

2009-3-10

2009-3-10

621717 Nashwaaksis Middle School (DT18)

The screen on this computer is not functional. 2009-3-10

2009-3-10

621715 Fredericton High School (DT18)

Kurzweil 3000 read only software has to be install

2009-3-10

2009-3-18

621713 Fredericton High School (DT18)

station 16 will not log in and we need to move sta

2009-3-10

2009-3-18

621711 Devon Middle School (DT18)

Some teachers have been unable to connect using wi

2009-3-10

2009-3-23

621710 Nashwaaksis Memorial School (DT18)

Please remove HP automatic updates

2009-3-10

2009-3-10

621702 Alexander Gibson Memorial School (DT18)

She needs the progam Right Type installed on 2009-3-10 the c

2009-3-30

621692 Stanley Elementary School (DT18)

Nancy's laptop not working properly, very slow.

2009-3-10

2009-3-17

621688 Fredericton High School (DT18)

I am trying to access the Aliant Videos (which 2009-3-10 Ih

2009-3-12

621687 Harvey High School (DT18)

Need admin rights to install microscope camera dri

2009-3-10

2009-3-17

621685 Royal Road School (DT18)

please install smartboard 10 on laptop

2009-3-10

2009-3-12

621680 District 18 Office

She needs toner.

2009-3-10

2009-3-12

621668 Nashwaaksis Middle School (DT18)

Her computer will turn on and then after she enter

2009-3-10

2009-3-11

621651 George Street Middle School (DT18)

laptop screen has a vertical thin green line runni

2009-3-10

2009-3-24

621647 Royal Road School (DT18)

She had put in a request yesterday and it is URGEN

2009-3-10

2009-3-12

621634 Park Street School (DT18)

eclass is still not working. Drive is unavailable 2009-3-10

2009-3-11

621629 Barkers Point School (DT18)

Tammy - By mistake I marked March 23rd as 2009-3-10 a weathe

2009-3-10

621628 Park Street School (DT18)

3 of my desktops do not work. They power on 2009-3-10 , yet

2009-3-10

4/13/09 9:00 PM


Helpdesk

https://portal.nbed.nb.ca/Helpdesk/,DanaInfo=intranet2.nbed.nb....

621605 Nashwaaksis Middle School (DT18)

22 of 24

New student 2601001046 - Mekayla Clark transferr

2009-3-9

2009-3-10

621602 Priestman Street School (DT18) Inquiring who her tech mentor is?? 453-5424 2009-3-9 sch or

2009-3-10

621601 George Street Middle School (DT18)

My laptop isn't synchronizing again. I backed 2009-3-9 up m

2009-4-8

621599 Montgomery Street School (DT18)

Update smart board on class computer. Install 2009-3-9 sca

2009-3-12

621597 George Street Middle School (DT18)

My SmartBoard was recently not interactive but was

2009-3-9

2009-3-12

621589 Leo Hayes High School (DT18)

Hi Jeff, I am having trouble with my computer 2009-3-9 w

2009-3-20

621569 District 18 Office

LAP TOP won't boot up - won't turn on URGENT - n

2009-3-9

2009-3-9

621557 New Maryland Elementary School (DT18)

Battery Charger will not hold charge.

2009-3-9

2009-3-30

621552 Alexander Gibson Memorial School (DT18)

COuld you add shock wave or whatever so the kids c

2009-3-9

2009-3-30

621540 Harvey High School (DT18)

Jacob Paul's laptop (DOE number missing) will not

2009-3-9

2009-4-2

621537 District 18 Office

XP Laser Jet 4000 Printer - Toner Low

2009-3-9

2009-3-20

621533 Fredericton High School (DT18)

help! I accidentally saved over my notebook prese

2009-3-9

2009-3-9

621527 Alexander Gibson Memorial School (DT18)

When trying to open e-class all that comes up 2009-3-9 is a

2009-3-11

621525 District 18 Education Centre

Password for: - Jessie Brooks, ID #2605000479,

2009-3-9

2009-3-17

621513 Leo Hayes High School (DT18)

DAvid Garland logging in a david.garland2 (02355)

2009-3-9

2009-3-9

621512 George Street Middle School (DT18)

Computer #10-needs a replacement mouse-wire is bro

2009-3-9

2009-3-18

621509 George Street Middle School (DT18)

Computer #5 allows you to log on and begins 2009-3-9 the lo

2009-3-20

621507 George Street Middle School (DT18)

The classroom desktop computer has not switched ov

2009-3-9

2009-3-12

621499 Albert Street Middle School (DT18)

Smart Board Software

2009-3-9

2009-3-12

621489 Nashwaaksis Middle School (DT18)

Aleata is unable to connect to the network. The w

2009-3-9

2009-3-9

621477 Royal Road School (DT18)

I have been blocked from a website that I have usi

2009-3-9

2009-3-25

621465 Upper Miramichi Regional High School (DT18)

logging password - problem with it

2009-3-9

2009-3-17

621457 Montgomery Street School (DT18)

I am running a chess club at lunch and I need 2009-3-9 to i

2009-3-12

621456 Stanley Regional High School (DT18)

computer (lap top) - not functionning anymore - j

2009-3-9

2009-3-17

621447 Connaught Street School (DT18) Just a reminder that I made a request in early 2009-3-9 Feb

2009-3-12

4/13/09 9:00 PM


Helpdesk

23 of 24

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621444 Kingsclear Consolidated School (DT18)

My notebook computer is very slow again.

2009-3-9

2009-3-19

621432 Leo Hayes High School (DT18)

Computer #27 has no sound. If I recall it has 2009-3-9 2s

2009-3-10

621430 Leo Hayes High School (DT18)

Computer #23 won't boot up and has broken 2009-3-9 mouse.

2009-3-10

621429 Harvey Elementary School (DT18)

My CD drive does not work....... and I need a 2009-3-9 pri

2009-3-25

621428 Leo Hayes High School (DT18)

Computer #3 won't boot up and red light comes on C

2009-3-9

2009-3-10

621425 Leo Hayes High School (DT18)

Computer #18 won't boot up and has broken 2009-3-9 CD ROM.

2009-3-10

621422 Leo Hayes High School (DT18)

Computer #8 has no printer driver.

2009-3-9

2009-3-10

621419 South Devon School (DT18)

I need the new Smart Board 10 program installed on

2009-3-9

2009-3-11

621413 Fredericton High School (DT18)

to install Mircosoft Reader on my laptop

2009-3-9

2009-3-9

621386 Leo Hayes High School (DT18)

Notebook.exe is not working - an error message com

2009-3-9

2009-3-10

621381 Fredericton High School (DT18)

Hi....I need SmartBoard software installed on 2009-3-9 my n

2009-3-17

621379 New Maryland Elementary School (DT18)

install RAM in Lindsey's computer

2009-3-9

2009-3-9

621376 George Street Middle School (DT18)

Yoon Song Password Emily Lavigne moved from Suss

2009-3-9

2009-3-16

621368 Nashwaaksis Middle School (DT18)

Danielle Brewer's computer takes forever to start.

2009-3-9

2009-3-9

621361 Nashwaaksis Middle School (DT18)

Matthew Perry's computer takes forever to get goin

2009-3-9

2009-3-9

621360 Leo Hayes High School (DT18)

He cannot enter his attendance in E-Class.

2009-3-9

2009-3-19

621341 Fredericton High School (DT18)

Hi Neil, Would you please install the latest no 2009-3-9

2009-3-11

621339 Nashwaaksis Middle School (DT18)

Lori, my Smart Board will not change from the Blue

2009-3-9

2009-3-9

621338 Fredericton High School (DT18)

Debbie McIntyre has no eclass and cannot connect t

2009-3-9

2009-3-26

621319 Nashwaaksis Middle School (DT18)

Laptop will not print after updates have been 2009-3-9 made

2009-3-9

621285 New Maryland Elementary School (DT18)

Computer has gone completely black. Unable 2009-3-9 to acc

2009-3-9

621282 McAdam High School (DT18)

Nolonger able to use yearbook program on my laptop

2009-3-9

2009-3-11

621275 District 18 Education Centre

Can't print

2009-3-9

2009-3-9

621272 Leo Hayes High School (DT18)

Laptop from Glen Carolls set of extra laptops #5 i

2009-3-9

2009-3-10

621271 McAdam High School (DT18)

I am having problems logging on to my laptop - say

2009-3-9

2009-3-11

621269 Fredericton High School (DT18)

1.) Flash Player installed on laptop. 2.) Printer 2009-3-9

2009-3-24

621265 Nashwaaksis Middle School (DT18)

Patrick Pollard's laptop (#20 in the nest) will no

2009-3-10

2009-3-9

4/13/09 9:00 PM


Helpdesk

24 of 24

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621229 Royal Road School (DT18)

URGENT -- network connection not working

2009-3-9

2009-3-12

621220 District 18 Education Centre

need software loaded on new/refurbished hard drive

2009-3-9

2009-3-9

621217 Fredericton High School (DT18)

She just recieved her laptop from another teacher

2009-3-9

2009-3-11

621198 Nashwaaksis Middle School (DT18)

I have a new student in my class who needs a 2009-3-9 lapto

2009-3-17

621189 Leo Hayes High School (DT18)

My computer is reacting very slowly and sometimes

2009-3-8

2009-3-10

621186 McAdam Elementary School (DT18)

Cannot open anything on the portal

2009-3-8

2009-3-17

621184 Nashwaaksis Middle School (DT18)

enable wireless access when using Windows in VMWar

2009-3-8

2009-3-9

621183 Nashwaaksis Middle School (DT18)

Transfer / Load Dreamweaver software to new 2009-3-8 Mac la

2009-3-10

621162 Devon Middle School (DT18)

I need the digital blue software added onto all 2009-3-6 of

2009-4-7

621159 Keswick Ridge School (DT18)

My laptop has been having a lot of difficulty boot

2009-3-6

2009-3-19

621136 Nashwaaksis Middle School (DT18)

Lap top will not even start successfully. "We apo

2009-3-4

2009-3-5

621133 Stanley Regional High School (DT18)

Trying to get into GNB Outlook express - User 2009-3-4 name

2009-3-17

621130 McAdam High School (DT18)

All computers in the BBT Lab are supposed to 2009-3-4 suppo

2009-3-11

621128 Stanley Regional High School (DT18)

She is in need of assistance with her babysitting

2009-3-4

2009-3-10

621119 Forest Hill School (DT18)

her power adapter is burned out; she would like to

2009-3-3

2009-3-10

621115 Doaktown Consolidated High School (DT18)

needs to have the hours access to internet during

2009-3-3

2009-3-10

621108 District 18 Office

Laser Jet 4000

2009-3-3

2009-4-9

621104 Leo Hayes High School (DT18)

I am attending a smartboard training session 2009-3-2 on Ma

2009-3-10

621027 Alexander Gibson Memorial School (DT18)

Hi. I am having difficulty with my laptop. It is 2009-3-2

2009-3-19

620854 Devon Middle School (DT18)

I will need the following software install on my M

2009-3-2

2009-3-19

620852 Alexander Gibson Memorial School (DT18)

Need software for Smartboard 10 installed on 2009-3-2 lapto

2009-3-23

620846 Park Street School (DT18)

Chris is getting several email attachments from Wo

2009-3-2

2009-3-1

4/13/09 9:00 PM

Helpdesk Test  

Testing issuu

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