Tough love: Internship at global leader guides student’s future by Katie Staats ’09, MBA ’11
Headquartered in Mentor, Ohio, Cardinal Commerce
by Visa & MasterCard SecureCode) and alternative
has become a global mobile and e-commerce leader
payment brands online such as PayPal, Google
in implementing authentication initiatives and securing
Checkout, Amazon Payments and Bill Me Later. I had to
transactions and alternative payment brands. With a
learn a lot of new terms and acronyms,” Armbruster said.
developed market background and expertise in the industry, Cardinal Commerce continues to expand
The importance of internships is to gain insight into
their business globally and strives to be a major player
networking and receive real job experience. In a
in the international market.
successful company such as Cardinal Commerce,
Senior Gus Armbruster first arrived at Cardinal Commerce with another intern, Michael Lechner. Armbruster and Lechner began training for three
Armbruster was able to learn from CEO Michael E. Keresman III, also a member of the Lake Erie College Board of Directors.
weeks together until Lechner was brought on board
“At company meetings, Keresman would acknowledge
as a full-time employee in the merchant services
all employees, no matter their rank in the company,”
department. Training was grueling because the
Armbruster said. “I felt special even though I was
content was new, but it helped Armbruster learn about Centinel, a product based on credit card authentication. At Cardinal Commerce, Armbruster worked closely with Vice President of Merchant Services Mary Ballard, as well as the sales and marketing departments. Maggie O’Neil, sales support coordinator, also was instrumental in Armbruster’s learning, teaching him the internal and external components of the business.
an intern.” Not only has Cardinal Commerce acted as a stepping stone and foundation for Armbruster’s professional career, but Lake Erie College has done so as well. Armbruster was shy when he first came to the College, but he learned how to build relationships through his classmates and professors. “These were one of the many skills I needed to
Cardinal Commerce is a young and fast-growing
succeed at Cardinal Commerce. I felt comfortable
company. For two weeks, Armbruster was charged
speaking with vice presidents, which helped me
with researching major competitors in the Australian
complete my assigned projects,” Armbruster said.
market. The strategy was to partner with these players in order to get Cardinal Commerce’s name out in this particular market.
As a linebacker on Lake Erie’s football team, Armbruster contributed to the September 2011 win over top rival Gannon University.
Although he enjoyed his research of Australian competitors, Armbruster was faced with a few
Double majoring in business administration and
challenges while at Cardinal Commerce. “My greatest
human resources management, Armbruster will
challenge was learning about the company itself. I
graduate in May 2012. He hopes to continue his career
was unfamiliar with credit card authentication (verified
at Cardinal Commerce or join in his family’s business.
| FALL ‘11