Issuu on Google+

The Learning Institute Handbook 2011-2012

www.learninginstitute.qmul.ac.uk


If you require this publication in a different format (Large print, electronic, audio, etc.) we will endeavour to provide this where possible. For further information and assistance, please contact: Nicole Nathan on n.a.nathan@qmul.ac.uk or (0)20 7882 2808.


Welcome The Learning Institute Handbook For 2011 to 2012

Introduction by Professor Simon Gaskell, Principal Once again I am pleased to have this opportunity to introduce the Learning Institute Handbook for Queen Mary staff for the new academic year. The year ahead brings many new challenges for all of us. As we move towards a new era of increased student fees, we need to be sure that we offer the best possible experience to our students to meet fully their expectations. This will apply to all Queen Mary staff, whatever their role. At the same time we are striving to assure excellence in the research that we do across all schools and institutes. Perhaps more than ever in our past, we need to ensure we can offer a full range of development opportunities for all staff that can support them in delivering their full potential. Naturally these things will happen in schools, institutes and within the Professional Service areas. At institutional level, The Learning Institute has developed a comprehensive programme for the year ahead that will form a sound base for staff to fine tune and enhance their own skills and abilities, according to their individual context and need. I am sure that colleagues will have taken the opportunity in their personal appraisals to reflect how they can best meet the emerging challenges over the forthcoming year. For many this may mean considering mentoring and coaching arrangements working with trusted colleagues. This is just one example of the specialist advice that The Learning Institute can provide. On behalf of the Senior Executive I commend this handbook to you.

Professor Simon Gaskell

3


Contents Welcome from the Principal

3

Postgraduate Research Student Development Programme Professional Development and Consultancy for Academic and Research Staff Programmes in Academic Practice

The Learning Institute at Queen Mary, University of London Learning Institute staff contacts Where to find the Learning Institute

6 7

Services offered by the Learning Institute Professional Development Services Advice for all Staff Personal Effectiveness Workshops and Courses Leadership and Management Development Appraisal Support Queen Mary Induction Events Confidential Consultancy and Support for Senior Staff Tailored Services Professional Development Fund and Professional Development Loans

8 8 9 10 10 10 10 11

Learning, Teaching and Assessment Services Accredited Programmes and Workshops to Support Learning, Teaching and Assessment Recognising and Rewarding Excellence in Teaching Small Grants for Learning and Teaching Sharing Good Practice in Teaching and Assessment Support for those who teach part time PhD Supervision Supporting Curriculum Design and Development Support for the Periodic Review Process Institutional and Practice-Based Research

12 13 14 14 14 14 15 15 15

E-Learning Services Development Programme E-Learning Production Scheme E-Learning Studio Practitioner’s Network Strategy, Planning, Projects Distance Learning For Students

Researcher Development Services

16 16 16 16 16 16 16

18 19

Graduate Attributes and Entrepreneurship Services Accrediting Students’ Development of Graduate Attributes Incorporating Graduate Attributes in Curricula Supporting Student Learning from Extra-Curricula Activities Career Diagnosis Site for Medical Students Website to Support Dental Students’ Career Decision Making Mind The Gap: a Website to Enhance Students’ Engagement with Employability Enhancing Students’ Engagement with Business Supporting Student Entrepreneurs in Starting a New Enterprise

20 20 21 21 21 21 22 22

Professional development and training opportunities offered by other Queen Mary providers Advice and Counselling Service

25

Finance

26

Occupational Health and Safety

27

Human Resources

30

Information Compliance

32

IT Services

33

Language Learning

34

Library

35

Thinking Writing

36

The Learning Institute working with Queen Mary Innovation Ltd

37

Courses and Course Booking The LI course booking database Index of courses LI short courses programme - Booking Arrangements

4

17

39 40 56


The Learning Institute at Queen Mary, University of London

www.learninginstitute.qmul.ac.uk

5


The Learning Institute

The Learning Institute at Queen Mary Contact us: Director:

Dr Steve Ketteridge e: s.w.ketteridge@qmul.ac.uk

Deputy Director:

Mr Sam Brenton e: s.brenton@qmul.ac.uk

Head of Academic Practice: Senior Education Adviser: Educational Development Adviser: Graduate Student Development Adviser: Development Adviser – Early Career Teachers:

Mr David Andrew e: d.andrew@qmul.ac.uk Dr Matthew Williamson e: m.williamson@qmul.ac.uk Dr Giles Martin e: g.martin@qmul.ac.uk Dr Jo Cordy e: j.m.cordy@qmul.ac.uk Vacant

Head of Leadership and Management Development: Staff Learning and Development Manager: Development Adviser for Research Staff:

Dr Fiona Stephen e: f.stephen@qmul.ac.uk Ms Cheryl Measures e: c.l.measures@qmul.ac.uk Dr Ian Forristal e: i.forristal@qmul.ac.uk

Head of E-Learning: Senior Learning Technologist: Learning Technologist: Learning Technologist: E-learning Services Manager: E-learning Policy Manager: E-learning Student Support Adviser: E-learning Support Adviser: ITunes U Project Officer: VLE Project Officer:

Mr Sam Brenton e: s.brenton@qmul.ac.uk Mr Eoin McDonnell e: e.mcdonnell@qmul.ac.uk Ms Stella Ekebuisi e: s.ekebuisi@qmul.ac.uk Mrs Alysa Bramble e: a.bramble@qmul.ac.uk Ms Gill Ritchie e: g.ritchie@qmul.ac.uk Mr Brett Lucas e: b.lucas@qmul.ac.uk Mr Manoj Singh e: manoj.singh@qmul.ac.uk Mr Lawal Muhammad e: l.muhammad@qmul.ac.uk Vacant Vacant

Head of Skills and Employability: Employability Development Adviser: Enterprise Education Coordinator:

Dr Graham Thomas e: graham.thomas@qmul.ac.uk Dr Caroline Walker e: c.e.walker@qmul.ac.uk Dr Kevin Byron e: k.c.byron@qmul.ac.uk

Institute Administration Institute Manager: LI Administrator (Resources): LI Administrator (Operations): Administrative Assistants:

Visiting Professor in Leadership and Management Development:

Mrs Nicole Nathan e: n.a.nathan@qmul.ac.uk Mr Hassan Mahmud e: h.mahmud@qmul.ac.uk Ms Ayesha Khanam e: a.khanam@qmul.ac.uk Miss Samantha Harding e: s.harding@qmul.ac.uk and one vacant post Prof. Stephanie Marshall e: s.w.ketteridge@qmul.ac.uk

Contact li@qmul.ac.uk with any questions related to practical matters e.g. about LI services, events and courses.

6

www.learninginstitute.qmul.ac.uk


The Learning Institute

Where to find the Learning Institute The LI is situated in The Bancroft building (circled on the map below) on the Mile End Campus Bradwell Street

Bancroft Road

49

Massingham Street

Moody Street

Portelet Road

Leatherdale Street

Longnor Road

48 45

46

47 Holton Street

45

Bancroft Road

Carlton Square

Grantley Street

55

43

Mile End Hospital

44

42 40

50 Alderney Road

39

41

38

18 53

26 54

19

The Curve

41

37 36

10 9

57

8

59

Bancroft Road

Mile End Place

West Square

2

7

4

15

7

Stepney Green Tube Station

i

34

Nuevo Burial Ground

20

Arts Quarter

61

52

22

62

24 27

51

28

30

31

Mile End Tube Station

rd Place

Educational / Research

32

29

Mile End Road

M

33

25

21 7

2

16

14

13

3 1

35

60 58

5

Library Square

Westfield Way

6

11

Regents Canal

17 Geography Square

23

Residential

Facilities

Arts One

29

Albert Stern Cottages

3

Advice and Counselling Service

17

Arts Two

27

Albert Stern House

1

Bookshop

51

Arts Research Centre

31

Beaumont Court

43

Clock Tower

62

Bancroft Road Teaching Rooms

60

Chapman House

35

Curve

53

Drapers’ Bar

58

Ground Café

52

Health Centre

18

Hive

21

Computer Science

6

Engineering Building

7

Chesney House

37

Creed Court

46

France House

45

Environmental Health and Safety

10

Fogg Building

11

Francis Bancroft Building The Bancroft Building G.O. Jones Building

26

Feilden House

41

Hub

24

20

Hatton House

32

Infusion

59

Geography

19

Ifor Evans Place

2

Mucci’s

54

IRC

13

Lodge House

38

Police Box

30

5

Lindop House

23

Post Room

14

48

QMotion Fitness Centre

57

Residences Reception

44

Security

61

St Benet’s Chapel

22

Informatics Teaching Laboratories Joseph Priestley Building

34

Library

25

Law

28

Lock-keeper’s Graduate Centre

33

Mathematical Sciences

4

The People’s Palace / Great Hall Queens’ Building / Octagon

i

15 16

Lynden House Maynard House

36

Maurice Court

47

Pooley House

49

Selincourt House

40

Varey House

39

Students’ Union

50

Village Shop

42

Westfield Nursery No Smoking policy on campus CCTV operates on this campus

No Smoking policy on campus CCTV operates on this campus

8

Students’ Union Offices / Blomeley Centre

9

World Marché

55

Bicycle parking

3

Cash machine

3

Staff car park

)

www.learninginstitute.qmul.ac.uk

7


The Learning Institute

Professional Development Maintaining a programme of career and personal support for all staff is identified as a strategic enabling aim for Queen Mary and the participation of staff in career learning and development programmes is a measure of this commitment. We offer a range of opportunities for all Queen Mary staff to become more effective in their current roles and to prepare for new projects and possible career progression. The focus is on you as an individual in developing your knowledge and skills, whilst building on your experience. This can then be applied to your learning in your personal work context, the College as a whole and the wider environment. In addition to classroom based teaching and discussion, our approach combines a variety of learning experiences including faculty-led case studies, work-based projects, one to one coaching and leadership development groups. For more professional development opportunities around your research and teaching activities, see also the sections on Researcher Development and Learning, Teaching and Assessment.

Advice for All Staff You may not see a course that seems right for you, or you are aware of an area where you wish to develop but are unsure whether a course is what you need. If this is the case, please do get in touch with us and we will endeavour to advise you. We know that attending a course is not the only way to learn. There are many different ways of meeting developmental needs and some of the most effective will be informal, quick and easy to access. These include being coached or mentored, reading, distance learning and using web resources, work-shadowing (working alongside colleagues), etc. We can help you to identify how to close the gap between where you are now and where you would like to be, so please do make use of us.

Personal Effectiveness Workshops and Courses This series of open courses and workshops provides one way to meet your developmental needs. The topics covered by the programme focus on four key areas: • Communication Influencing skills, managing conflict, presentation skills, effective writing, assertiveness • Administration Accredited programmes for administrators, note taking, chairing meetings, supporting students, data protection • Organisation Performance management, project planning, managing multiple priorities, stress management • Personal development Negotiation skills, enhancing your personal presence, career planning, planning for retirement. For: All categories of staff and Research Students (Please be aware that if you are a PhD student, researcher or academic, we may offer courses specifically for you in some of these areas; please check the full course listing for details). Contact: Ms Cheryl Measures c.l.measures@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/prodev/ Courses: See the Personal Effectiveness section of the courses index

For: All staff Contact: Professional Services Staff: Ms Cheryl Measures e: c.l.measures@qmul.ac.uk Academic Staff: Dr Fiona Stephen e: f.stephen@qmul.ac.uk Research Staff: Dr Ian Forristal e: i.forristal@qmul.ac.uk Postgraduate Research Students: Dr Jo Cordy e: j.m.cordy@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/prodev/

Successful graduates of the OCN accredited ‘Professional Administrative Support’ receive their certificates from the Principal.

8

www.learninginstitute.qmul.ac.uk


Professional Development

Leadership and Management Development In 2005 the College introduced a framework for leadership and management development along with a new series of programmes for research and academic staff. We offer an incremental series of management development programmes, on a pathway from Introduction to Leadership and Managing Teams finishing at MBA level, which are all accredited or endorsed by an appropriate body (Figure 1). Professional Support Pathway

We can offer advice on which pathway may be best for you. The majority of leadership and management programmes are delivered internally and the course team includes the Institute’s Visiting Professor. The approach of the programmes is contextually grounded using the actual leadership challenges and experiences of participants as a source for case studies and leadership development groups.

Academic and Research Pathway

MBA (Part 2)

MBA in HE Management

MBA in HE Management

OU Business School

Institute of Education

Short course provision from Institute of Directors and Harvard Business School Senior Strategic Leadership (Leadership Foundation for Higher Education) Preparing For Strategic Leadership (Leadership Foundation for Higher Education)

MBA (Part 1) OU Business School

Post-Graduate Certificate in Professional Practice in HE Administration Association for University Administrators (60 credits at M level)

Leadership and Management: A Strategic Perspective For Senior Staff (Institute for Leadership and Management)

Professional Certificate of Management (CMS) OU Business School or Birkbeck College

Leading and Managing Your Research Team: Managing the Human Factor (Institute for Leadership and Management)

Professional Leadership and Management For Support Staff (National Open College Network)

Professional Leadership and Management Award University Administrators (Institute for Leadership and Management)

Certificate For First-line Supervisors (National Open College Network)

Introduction to Leadership and Managing Teams (Institute for Leadership and Management)

Future Leaders: Introduction to Leadership and Managing Teams (Institute for Leadership and Management)

Figure 1 Leadership and Management Development Framework

Resources The Leadership Programme also provides a variety of other resources for the whole community of Queen Mary staff such as the Ashridge Business School Virtual Learning Resource Centre which you can access from the LI website.

Contact: Ms Cheryl Measures e: c.l.measures@qmul.ac.uk Dr Ian Forristal e: i.forristal@qmul.ac.uk Dr Fiona Stephen e: f.stephen@qmul.ac.uk Courses: See the Management Development section of the courses index

For: All staff

To book a course: www.learninginstitute.qmul.ac.uk/booking

9


Professional Development

Queen Mary Welcome Event for New Staff All new members of staff are invited to a Queen Mary welcome event upon joining the College and we run these three times a year. The day includes presentations from senior members of the College and a lunchtime information fair with Professional Service departments and trades union representatives. New staff will automatically receive personal invitations from The Learning Institute in advance of the next induction event. An updated version of our on-line introduction to the College is available and may be of interest. Link: www.learninginstitute.qmul.ac.uk/prodev/induction For: All new staff Contact: li@qmul.ac.uk Principal and Vice Principal with participants on the first High Potential Leaders programme at Chicheley Hall, 2011.

Appraisal Support

Confidential Consultancy and Support for Senior Staff

The Queen Mary Performance Appraisal Scheme (QMPAS) has been implemented throughout the College and involves all staff as a contractual requirement. All appraisers need to be inducted into the scheme before conducting any appraisal meetings. Full details of the scheme and many supporting materials (including the relevant forms) are available on the website from the link below.

Delivering results, dealing with change and emerging agendas, brings a raft of challenges for those with leadership responsibilities. Advice, information, personal consultancy and support is available in strictest confidence with us or our Visiting Professor.

There is a series of workshops throughout the year for staff who need to qualify as new appraisers, or for those who would like to improve their appraisal meeting skills. If you are new to Queen Mary and would like to find out more about the scheme, there is also an ‘Introduction to Appraisal using QMPAS’ available online at the link below.

Contact: Dr Fiona Stephen e: f.stephen@qmul.ac.uk

For: Senior Managers and Heads of Schools and Institutes.

Tailored Services Whilst individual development is vital for both the person concerned and Queen Mary, improvements in performance can be achieved through more subtle organisational development.

For: All staff Contact: Ms Cheryl Measures e: c.l.measures@qmul.ac.uk Link: www.learninginstitute.qmul.ac.uk/prodev/qmpas Courses: See the Appraisal section of the courses index

This might mean a department or research group reviewing and developing their effectiveness in key areas: • Strategy – clarity of direction and values, business and operational planning, learning and development plans, departmental communications • Management – a shared understanding of expectations, an agreed and consistent approach to managing people and finance, team building, special consideration of the issues and practicalities in managing research teams. We work in conjunction with Faculties, Schools, Institutes and Professional Services and support development plans leading to Investors in People status. For further details please contact us. For: Directors, Heads of Schools, Services, Institutes and Centres. Contact: Dr Fiona Stephen e: f.stephen@qmul.ac.uk

Queen Mary Welcome Event for New Staff 2011.

10

www.learninginstitute.qmul.ac.uk


Professional Development

Drapers’ Award for Outstanding Service The Drapers’ Awards for Outstanding Service to the College are intended to recognise and honour people whose contribution has had an outstanding and significant impact either beyond their immediate School/Institute/Centre or over a sustained period of time. All members of staff- except academics - are eligible for nomination for these awards. (Academic staff are eligible for awards awarded through separate schemes for academic staff.) Nominations may be made by members of staff or students and should be for outstanding performance which contributes significantly to the Queen Mary’s mission. The awards for the 2011 session will be for £1000 each. The judging panel will be chaired by the Principal, Professor Simon Gaskell, and each of the winners will be presented with their award by him at the annual Award Presentation Reception in November 2011. Every nominated candidate will receive a Certificate of Recognition.

Professional Development Fund and Professional Development Loans We are sometimes able to contribute towards the cost of award bearing professional development programmes for individual members of staff provided there is a strong business case and support from the relevant Head of School. In some cases we may also be able to offer Interest Free Loans to enable members of staff to fund course fees outside the College provided that the individual member of staff meets the criteria for funding.

Mrs Julie Pinborough, School of Law, receiving her Drapers’ Award for Outstanding Service 2010 from the Principal.

See our relevant guidelines through the link below For: All eligible staff Contact: Mrs Nicole Nathan n.a.nathan@qmul.ac.uk Link: www.learninginstitute.qmul.ac.uk/prodev/

To book a course: www.learninginstitute.qmul.ac.uk/booking

11


Learning, Teaching and Assessment

Learning, Teaching and Assessment We offer services to support academic staff and other staff who support student learning in the development of learning, teaching and assessment and to enhance the student experience at Queen Mary. These include workshops on learning and teaching matters, accredited programmes for staff who teach, schemes to recognise and reward excellence in teaching, and support for the development of local teaching and assessment strategies across the College. Through these services we support the implementation of the Learning, Teaching and Assessment Strategy and the College’s Strategic Aim 2: ‘To disseminate knowledge through the presentation of inspirational and authoritative teaching programmes to a diverse constituency of talented undergraduate and postgraduate students’. Whether you are interested in your own development as a practitioner, good practice in the College and beyond, the development of strategy, or particular issues around - for example – good practice in assessment or observation of teaching, we hope you will find our services useful.

Accredited Programmes and Workshops to Support Learning, Teaching and Assessment We offer programmes and workshops to help you develop and deliver the innovative and inspirational teaching programmes that are crucial to the College’s success. These are free for academic staff and others in trust who teach our students at Queen Mary.

The Postgraduate Certificate in Academic Practice (PGCAP) is aimed primarily at new members of academic staff, but is open to any other members of College who wish to gain a qualification in academic practice (spanning teaching, research, academic management etc.). The PGCAP is worth 60 Level 7 credits. It is a four module programme intended to develop the knowledge, skills and principles required to be effective in academic practice. It places emphasis on the development of practice at disciplinary level and combines workshops, independent study and work-based activity such as teaching observation. It has been designed to enable new academic staff who have not taught before to meet their probationary requirements. Successful completion of PGCAP also entitles participants to membership of the Higher Education Academy (HEA) (Standard Descriptor 2). Contact: PGCAP Programme Director: Dr Matthew Williamson e: m.williamson@qmul.ac.uk The Postgraduate Diploma in Academic Practice is aimed at anyone who is teaching at Queen Mary and has more than three years’ relevant experience, or has completed PGCAP (or a similar Postgraduate Certificate at another institution). Anyone can undertake the programme, and we have tried to make it as simple as possible for colleagues to enrol, study and complete the assessment for it. There are two modules, each of which is worth 30 credits at Level 7. If you are interested in enrolling on the programme, or want more information, all you need to do is contact the Programme Director, David Andrew e: d.andrew@qmul.ac.uk Please get in touch with us if you’re interested in joining any of these programmes. You can also find more details on our website (link below).

Our workshops, which are open to all staff, cover a range of issues around learning and teaching and programme design. For more details, see the index at the back of this book and our online course booking system, which you can reach from our website. In addition to the advertised workshops, we can also work with you to design and run bespoke sessions around particular topics, for example to explore issues that may be a priority within your own subject area. If you would like to take advantage of these, please do get in touch.

Links: www.learninginstitute.qmul.ac.uk/lta

We offer three accredited programmes designed to help in your role as an academic practitioner, and to improve the student experience:

Courses: See the Learning, Teaching and Assessment sections of the index

The Certificate in Learning and Teaching (CILT) is a programme for new or inexperienced staff with limited teaching responsibilities. It is a two module introduction to the knowledge, skills and principles required to be an effective teacher. It combines workshops, independent study and work-based activity such as teaching observation. CILT is worth 30 Level 7 credits and successful completion also entitles participants to Associate Membership of the Higher Education Academy (HEA) (Standard Descriptor 1). Contact: CILT Programme Director: Dr Giles Martin e: g.martin@qmul.ac.uk

12

www.learninginstitute.qmul.ac.uk

For: All staff engaged in learning teaching and assessment. Contact: PGDip Programme Director: David Andrew e: d.andrew@qmul.ac.uk


Learning, Teaching and Assessment

Programme

Who for

Length

Modules

Certificate in Learning and Teaching (CILT)

For new or inexperienced staff with limited teaching responsibilities

1 year long

The programme has two corequisite core modules: Fundamentals of Learning and Teaching in Higher Education Developing Learning and Teaching in the Disciplines

Postgraduate Certificate in Academic Practice (PGCAP)

18 months New members of academic staff, but is open to any other members of College who wish to gain a qualification in academic practice

Learning and Teaching in Higher Education Developing the Curriculum in the Disciplines Academic Practice (running over two semesters) Developing an Academic Career (normally taken last)

Postgraduate Diploma in Academic Practice

1 year Anyone who is teaching at Queen Mary and has more than three years’ relevant experience, or has completed PGCAP (or equivalent)

Professional development in learning and teaching Researching higher education practice

Recognising and Rewarding Excellence in Teaching The recognition and reward of teaching excellence is central to the aim of improving student satisfaction at Queen Mary. We run internal schemes for the recognition and reward of excellence in teaching. The Drapers’ Awards for Teaching will seek student nominations, and one Award may be made per School for the best teacher. In 2011/12 we will be launching the Drapers’ Teaching Fellows scheme, which will invite applications from those members of staff who wish to make a case for excellence in teaching. It is hoped that this scheme will enable us to identify potential nominees for the National Teaching Fellowships Scheme, run by the Higher Education Academy. This prestigious national scheme allows every Institution which teaches at degree level or above to nominate up to three members of staff. Each year, 50 National Teaching Fellowships are awarded to those judged the best performing of the applicants. Queen Mary has an enviable track record in being awarded National Teaching Fellowships, having received at least one fellowship each year since we began to submit nominations in 2006 and QMUL now has won a total of 8 fellowships, making it the institution with the highest success rate among the 1994 Group institutions and also the most successful institution in Greater London. The Learning Institute offers support, mentoring and coaching for potential and actual nominees for the National Teaching Fellowships Scheme. We also offer Drapers' Prizes for the Development of Teaching and Learning. These are given to acknowledge important new developments in teaching and learning that have taken place at School and disciplinary levels. Each year up to six prizes are awarded of £3000 each. Applications will be invited in January, so do check our website later this academic year for details about the next round of prizes. We also offer support for colleagues applying for Fellowship or Senior Fellowship status of the HEA. For: All staff engaged in teaching. Students who nominate staff for the Drapers’ Awards for Teaching. Contact: Dr Matthew Williamson e: m.williamson@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta/

Figure 2 Accredited Programmes to Support Learning, Teaching and Assessment

To book a course: www.learninginstitute.qmul.ac.uk/booking

13


Learning, Teaching and Assessment

Small Grants for Learning and Teaching

PhD Supervision

The Small Grants for Learning and Teaching for 2011/12 offers up to £2,500 each to up to ten projects which seek to improve the student experience or support curriculum or educational development.

The Queen Mary Strategic plan identifies an increase in the size and quality of the graduate research student programme as a key target. In order to achieve this and to ensure a high level of student satisfaction amongst doctoral students, we provide initial supervisor training and the Skills Development Programme for postgraduate research students.

All staff who support student learning are invited to submit applications for Small Grants for Developments in Learning and Teaching. Applications will need to demonstrate a local impact on the quality of the student learning experience and to collect some qualitative or quantitative evaluation of the enhancement. Full details and application forms can be found via the link below.

For new supervisors the Learning Institute provides workshops for staff in disciplinary groupings to address best practice for research supervision and review some of the problems and solutions associated with this area of academic practice.

For: All staff engaged in learning, teaching and assessment. Contact: Dr Giles Martin e: g.martin@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta/

All experienced PhD supervisors must receive refresher training within their School or Faculty at least once every five years, in order to ensure that they are up to date with any changes in College guidelines, regulations or procedures pertaining to research degrees. For: Supervisors of students

Sharing Good Practice in Teaching and Assessment We organise workshops, research seminars, an annual Conference on Learning and Teaching and other events to facilitate the sharing of good practice. The annual Student Experience Seminar provides an opportunity for student course representatives to present issues and the student perception of Queen Mary practice to an audience of academic staff. For dates and more information about these events, check our website throughout the year. We produce good practice guides and other publications (for example on Good Practice in Assessment), which you will find in hard copy if you drop in to The Learning Institute, and are also available electronically through our website. We also have a growing bank of video resources, featuring QM colleagues talking about their own practice. Go to our Learning and Teaching Ideas site www.learninginstitute.qmul.ac.uk/ideas. For: All staff engaged in learning teaching and assessment. Contact: David Andrew e: d.andrew@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta

14

www.learninginstitute.qmul.ac.uk

Contact: Dr Ian Forristal e: i.forristal@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/resdev

Support for those who teach part-time As well as the accredited Certificate in Learning and Teaching programme for those who teach part-time, we are developing resources and workshops for PhD students and other staff who teach part-time. We run a number of day workshops called ‘Teach Your First Session’ and we currently run discipline-based training for individual Schools. Over the course of 2011/12, we will be carrying out research to identify the ways in which we can support those who are setting out on a career teaching in higher education. For: PhD students who teach and others with part-time teaching responsibilities Contact: Dr Matthew Williamson e: m.williamson@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ita


Learning, Teaching and Assessment

Institutional and Practice-Based Research

Supporting Curriculum Design and Development The design of the curriculum is key to maximising student engagement and success. We support the development of innovative curricula in several ways: • By providing consultancy to individuals and course teams, on request. • The open workshop programme provides an opportunity to discuss issues of common concern across the College and to gain information about developments and research across the HE sector (see the Learning, Teaching and Assessment section in the courses index).

In order to support the implementation of the Learning and Teaching Strategy of the College, research is conducted within the Institute and with colleagues in Schools. Institutional research such as the Transitions’ Research Project (which explored the experience of undergraduate students moving from school to Queen Mary) provides an evidence base for the development of College policy and strategy. Our practice-based research explores and evaluates developments in learning, teaching and assessment practice and is disseminated at internal events (such as our research seminars) and in publications, internal and external.

• Discipline-based approaches to learning and teaching are considered in detail with participants on the PGCAP programme.

Such research is intended to inform the development of both strategy and practice, and as such may be of interest to colleagues across the College. Similarly, do get in touch if you have an idea for a useful piece of research about practice at Queen Mary.

Please get in touch with us if you would like more details about how we can help you approach curriculum design.

For: All staff interested in the development and practice of learning and teaching

For: Academic practitioners at Queen Mary

Contact: Dr Matthew Williamson e: m.williamson@qmul.ac.uk

Contact: Dr Matthew Williamson e: m.williamson@qmul.ac.uk

Links: www.learninginstitute.qmul.ac.uk/lta

Links: www.learninginstitute.qmul.ac.uk/lta

Support for the Periodic Review Process Periodic review is a key component of the College's quality framework. The aims of a Periodic Review are to: • assess the effectiveness of a School or subject area’s processes for managing academic quality and standards • evaluate a School or subject area’s success in achieving its aims, and to consider its future plans • commend and disseminate good practice. These reviews normally operate on a six year cycle. If your School is coming up for a review, do get in touch, as we can assist with the preparation of documentation and work with teams to prepare for the review itself. For: College staff responsible for developments in Learning, Teaching and Assessment Contact: Dr Matthew Williamson e: m.williamson@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta and www.arcs.qmul.ac.uk/qa/programme_monitoring_internal_review/

To book a course: www.learninginstitute.qmul.ac.uk/booking

15


Learning, Teaching and Assessment

E-Learning E-learning is now a mass activity at Queen Mary, and is used in some way on the great majority of programmes. The E-Learning Unit within the Learning Institute offers a suite of services and tools to support the effective use of technology in teaching and learning, whether to supplement a campus-based module, for fully online programmes or for using teaching technologies in live lectures. We're here to support you from the inception of an idea, through planning, production, delivery and evaluation, and can also put you in touch with others within and beyond Queen Mary who are doing similar things. Development Programme This year we are offering a wide range of activities: a scheduled programme of workshops and introductory sessions delivered faceto-face and online; on-demand sessions that can be delivered when you choose; networking events to facilitate discussion between practitioners; town-hall meetings to set out the road map for elearning at QMUL; a programme to prepare you for using the forthcoming new online learning environment; and support clinics for your students in the new Helpzones. E-Learning Production Scheme Running for a second year, this successful scheme is designed to fund small projects which require an element of technical development to produce rich e-learning content. We can fund pieces of e-learning development that an individual academic may not have the time or skills to do themselves. We talk over the planned work with you, provide you with an E-Learning Assistant (usually a student with specialist technical skills), and just ask that you feed back about the development through a short case study for our website and practitioners' network. We will fund small projects that are tightly defined in scope and can be completed within a single academic year. The scheme is not able to supplement general teaching budgets nor provide regular funding for ongoing projects, but exists instead to provide a 'kick–start' to new initiatives. E-Learning Studio We run an E-Learning Studio on the Mile End Campus which offers a comfortable and well resourced area for staff to come in and work on e-learning projects. The studio provides staff the (free) use of various technologies to support your use of technology in education. The room can also be booked for small events related to the use of technology to support teaching and learning. There are comfortable chairs where you can sit and read (and free coffee). You can conference, edit video, record teaching content, try out teaching room technologies, do web development, work with audio, talk, read, eat and drink... a place to escape from your office and use up to date equipment on your e-learning projects, or just experiment with possibilities.

16

www.learninginstitute.qmul.ac.uk

Practitioners' Network We manage a network of e-learning practitioners, so that we can publish news and gauge interest in new initiatives, and so that people can share ideas and experiences across the College. At the moment this is an email list, elearning-practitioners@qmul.ac.uk. We also meet up once a term for informal networking, where you can have a glass of something and talk to colleagues about your ideas and work. To join the list, go to www.lists.qmul.ac.uk/sympa and follow the instructions (there are many more QM lists you can join there, too), or send an email from your QMUL address to sympa@lists.qmul.ac.uk with the subject as: subscribe elearningpractitioners <your first name> <your surname> (e.g.: "subscribe elearning-practitioners Joanna Bloggs"). Strategy, planning, projects Whether you are responsible for a Faculty or School's use of elearning, want to bid for a large project, are designing a new programme, want to redesign a module to integrate e-learning, or are just interested in the possibility of, say, e-assessment do get in touch with us first. Browse our website for relevant support or services, and get in touch at elearning@qmul.ac.uk. Distance Learning We can advise colleagues on distance learning. Please get in touch with Sam Brenton, Head of E-Learning (s.brenton@qmul.ac.uk) if you are thinking of developing a new distance learning programme. We can advise you on the approval process, how to teach effectively at a distance, and can provide you with the tools and support you'll need for the e-learning delivery. For students We do student inductions for the virtual learning environment, student support clinics (for, say, online submissions), and work closely with the Library on skills support. We also do the day-to-day support for student users of the main e-learning services (Blackboard, Q-Review, TurnItIn etc.).


Researcher Development

Researcher Development Research Excellence is a key component of the College’s Strategic Plan (2010-15). This is underpinned by a full commitment to supporting and developing all members of the College research community including research students, research staff and independently funded research fellows. Recognition of the vital contribution that this group makes is demonstrated by the College’s commitment to the Concordat to Support the Career Development of Researchers (www.researchconcordat.ac.uk/), and to the Researcher Development Framework (www.vitae.ac.uk/policypractice/234301/Researcher-Development-Framework.html).

Postgraduate Research Students Postgraduate Research Student Development Programme: This programme of workshops and courses runs throughout the year, to help research students develop the skills and attributes necessary for the effective management of their research and to aid planning and preparation for future careers. The programme combines discipline and faculty based provision and Learning Institute organised courses. This rich and varied programme includes events designed to help with specific aspects of the PhD (e.g. ‘Writing your Thesis’, ‘The Viva’) as well as more widely applicable topics such as ‘Time Management’ and ‘Critical Thinking’. For added value, lively competition events are run to provide more intense development opportunities. These include: ‘Junk the Jargon’ Communication Competition The ability to communicate research in clear and simple terms is essential for PhD students and indeed researchers at any level. This competition encourages researchers to practise this skill by presenting their research in an exciting way to a non-specialist audience.

Figure 3 The Researcher Development Framework (Vitae,  2010 Careers Research and Avisory Centre (CRAC) Limited)

All full-time PhD students at Queen Mary are expected to take part in 70 hours of transferable skills development activities or equivalent per academic year. From 2011-2012 academic year activities for first year research students activities will be recorded on the central database and a report for each individual PGR student will be generated for the annual doctoral review and progression purposes. It is expected that a selection of the appropriate activities and courses should involve discussion with doctoral supervisors and form part of the normal supervisory process. We offer advice and a full range of services for all research staff and students to support their development and meet the above requirements.

Café Scientifique Café Scientifique evenings are regular events for PhD researchers and research staff. The idea of the event is to create Junk the Jargon 2011 winner Myrto an informal, relaxed atmosphere Chioni, from Barts Cancer Institute, uses props to explain her research. where researchers from all disciplines can meet for informal discussion and present their work and ideas to a general, friendly audience. A typical evening would consist of three short presentations from researchers, refreshments, and other activities such as a quiz, a debate or a creative challenge. Resources During the academic year (2011-12) we will be setting up a collaborative area for PhD Students and a PhD blog, links for which will be found via the new Learning Network area of the Learning Institute website: www.learninginstitute.qmul.ac.uk/network. For: PhD Students Contact: Dr Jo Cordy e: j.m.cordy@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/Ita Courses: See the Postgraduate Research section of the courses index

To book a course: www.learninginstitute.qmul.ac.uk/booking

17


Researcher Development

Pitch Your Idea Professional Short Course Open to PhD students, post-doctoral researchers and ImpactQM scholars who are interested in learning more about communication, influence and presentations skills in the wider contexts of employability, business awareness, enterprise and innovation. Contact: Dr Kevin Byron e: k.c.byron@qmul.ac.uk Making it Happen Professional Short Course Open to PhD students, post-doctoral researchers and ImpactQM scholars, this is a professional short course co-delivered by industry partners. The course will allow participants to improve their knowledge of enterprise, innovation and knowledge transfer, and how to successfully exploit research results. Contact: Dr Kevin Byron e: k.c.byron@qmul.ac.uk

Research and Academic Staff We offer a programme of special events, development activities and workshops designed specifically for research staff across the College. These aim to support the Queen Mary commitment to the Researcher Development Framework and the career development of research staff. Fellowships and Grant Funding The annual QM Fellowship Day attracts speakers from most of the major funding bodies (including AHRC, The British Academy, The British Heart Foundation, EPSRC, BBSRC, MRC, STFC, The Leverhulme Trust and The Welcome Trust). This event showcases their grant award schemes for supporting postdoctoral researchers who plan to become independent researchers. The Fellowship Masterclasses, led by distinguished senior academics, provide additional insights and advice for researchers who plan to submit a Fellowship application in the current year. The Fellowship webpage provides details of the application procedures and information about the support that is available to assist you with making your funding application. Videos of presentations and sessions from recent Fellowship events are also available (link below).

Academic Leadership and Research Management Programmes (ILM endorsed) We offer a suite of three leadership programmes designed specifically for research and academic staff. The programmes are incremental: • Introduction to Leadership and Managing Teams • Managing the human factor: Leading and Managing your Research Team: • Strategic Leadership and Management: for Senior Staff. Please get in touch with us if you’re interested in any of these programmes. PhD Supervision The Strategic plan of the College identifies an increase in the size and quality of the graduate research student programme as a key target. In order to achieve this and to ensure a high level of student satisfaction amongst doctoral students, we provide initial supervisor training and the Skills Development Programme for postgraduate research students. For new supervisors the Learning Institute provides workshops for staff in disciplinary groupings to address best practice for research supervision and review some of the problems and solutions associated with this area of academic practice. All experienced PhD supervisors must receive refresher training within their School or Faculty at least once every five years, in order to ensure that they are up to date with any changes in College guidelines, regulations or procedures pertaining to research degrees. Consultancy and Support We offer support in the form of individual and group sessions for research staff who would like to pursue a career in research as well as those considering careers outside academia and/or research. Please get in touch with Dr Ian Forristal to find out more about how we can help you. For: Research Staff, Research Fellows, Academic Staff, Research Leaders/PIs, International Researchers Contact: Dr Ian Forristal e: i.forristal@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/resdev

Research Staff Workshops We offer a programme of workshops and activities tailored to meet the needs of research staff across the College. The topics include: research project management, creative thinking and research leadership and management (see the Research Staff section of the courses index).

Courses and events: See the Research Staff section of the index for courses including; Coaching & Mentoring, Career Development, Academic Leadership & Research Management, PhD Supervision, Consultancy / Bespoke Provision

We also provide Career Pathways Days, with follow-up individual consultancy and support on request.

Resources: You will find resources attached to these services for Career Development for Research Staff; Fellowships / Grant Funding; Research Management and Leadership; Research Supervision; International Staff www.learninginstitute.qmul.ac.uk/resdev. See also this useful site: Leadership development for principal investigators www.vitae.ac.uk/policy-practice/263521/Leadershipdevelopment-for-principal-investigators.html

18

www.learninginstitute.qmul.ac.uk


Researcher Development

Programmes in Academic Practice Many PhD students undertake some teaching whilst they undertake their research, so a key part of their development is support and training in how to teach. We are developing resources and workshops for PhD students. We have inaugurated a number of day workshops called ‘Teach Your First Session’ and we currently run discipline-based training for individual Schools. Over the course of 2011/12, we will be carrying out research to identify the ways in which we can support those who are setting out on a career teaching in higher education and will be developing a more detailed set of workshops and supporting materials. We also offer accredited programmes which help you to function effectively across all areas of academic practice, including your capabilities as a researcher. These are: The Certificate in Learning and Teaching (CILT) is a programme for new or inexperienced staff with limited teaching responsibilities, and is worth 30 credits at level 7. We also offer an open programme of workshops for academic staff which includes sessions about enhancing your research capabilities. The Postgraduate Certificate in Academic Practice (PGCAP) is aimed primarily at new members of academic staff, but is open to any other members of College who wish to gain a qualification in academic practice, and is worth 60 credits at level 7. The Postgraduate Diploma in Academic Practice (PGDip) is aimed at anyone who is teaching and researching at Queen Mary and has more than three years’ experience, or has completed PGCAP (or a similar Postgraduate Certificate at another institution). The PGDip has two modules, each of which is worth 30 Credits at level 7. For: Academic practitioners at Queen Mary Contact: : David Andrew e: d.andrew@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/lta and www.learninginstitute.qmul.ac.uk/booking

To book a course: www.learninginstitute.qmul.ac.uk/booking

19


Graduate Attributes, Enterprise Education and Entrepreneurship

Graduate Attributes, Enterprise Education and Entrepreneurship For Queen Mary students to compete in an increasingly competitive and unpredictable world they need to develop their employability alongside their subject and professional expertise. Enhancing the employability of our students is core to the College’s Strategic Plan and Learning, Teaching and Assessment Strategy. The Graduate Attributes Statement, launched in 2010, makes explicit the knowledge, skills, behaviours and values expected of our graduates. This provides a framework for developing student opportunities for learning that are consistent with our academic programmes but are also focused on preparing graduates for their future careers. Within this context we offer a range of services aimed at helping College staff to support student learning for employability, through curricular and extra-curricular activities. We also deliver some services directly to students, including opportunities to obtain certificates endorsing their development of employability. More detailed information, including online resources, is available in the Graduate Attributes and Entrepreneurship area of the Learning Institute website at www.learninginstitute.qmul.ac.uk/ee.

Accrediting Students’ Development of Employability Undergraduate students can have their learning for employability accredited by registering on the Drapers’ Skills Award or the Drapers’ Skills Certificate. To receive the Certificate, students complete an audit of their attributes and attend an interactive debrief event in which they are supported to reflect on the substantive elements of learning associated with their extra-curricular activities. Students aiming to further develop their understanding of employability can apply to join the Drapers’ Skills Award, a supernumerary module that provides structured support to students to identify the learning achieved through study and engagement in extra-curricular activities. The Award is recorded on a student’s transcript and announced at graduation. For more information about the Certificate and Award, including details about how to participate, please see our website. For: All staff supporting undergraduate students and all undergraduates wanting to prepare themselves for life after graduation Contact: Dr Graham Thomas e: graham.thomas@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee

20

www.learninginstitute.qmul.ac.uk

Incorporating Graduate Attributes in Curricula Curriculum change can ensure curricula remain relevant in a continuously changing world and requires careful management by programme leaders. Curricula need to provide opportunities for learners to acquire both subject knowledge and skills for employability and lifelong learning. The Queen Mary Statement of Graduate Attributes describes the knowledge, skills values and behaviours expected of Queen Mary graduates. As such it provides a key reference point for the review and enhancement of curriculum provision as well as providing a framework for students’ personal development planning. To assist with this process, we run a series of workshops and a range of support services to Schools and Institutes through the Graduate Attributes Curriculum Enhancement Project (see Courses and Links below for more information about these). For: All staff who are supporting undergraduate and taught postgraduate students Contact: Dr Caroline Walker on c.e.walker@qmul.ac.uk or Dr Graham Thomas on graham.thomas@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee and www.qmul.ac.uk/gacep


Graduate Attributes, Enterprise Education and Entrepreneurship

Supporting Student Learning from Extra-Curricular Activities

Dental Work: Website to Support Dental Studentsâ&#x20AC;&#x2122; Career Decision Making

Queen Mary is committed to enhancing the support for students engaged in extra-curricular activities. Professional Services staff thus play a key role in delivering a wide range of extra-curricular provision which provides opportunities for students to develop their employability, where they can reflect on their experience and obtain feedback on their performance.

With the Careers Service, and in association with staff from the School of Medicine and Dentistry, we maintain a website designed to support dental students in making more informed career decisions. The site provides access to a range of targeted career guidance materials and support for the development of the skills necessary to manage their careers. Information about local and London based careers events are posted on the site.

In addition to specific workshops, the Learning Institute provides a range of support services to departments through the Graduate Attributes Curriculum Enhancement Project (GACEP) that are aimed at developing appropriate support tailored to specific extra-curricular provision (see the GACEP website below for more details). For: All professional services staff who are supporting students in developing their employability through engagement in extra-curricular activities Contact: : Dr Graham Thomas e: graham.thomas@qmul.ac.uk or Dr Caroline Walker e: c.e.walker@qmul.ac.uk

Links: www.learninginstitute.qmul.ac.uk/ee and www.qmul.ac.uk/gacep

Career Diagnosis: a Website to Support Medical Studentsâ&#x20AC;&#x2122; Career Decision Making With the Careers Service, and in association with staff from the School of Medicine and Dentistry, we maintain a Careers Diagnosis website designed to support medical students in making informed career decisions. The site provides access to a range of targeted career guidance materials and support for the development of the skills necessary to manage their careers. Information about local and London based careers events are also posted on the site.

For: All dental students and all staff who are supporting dental students career decision making Contact: Dr Graham Thomas e: graham.thomas@qmul.ac.uk or Mr Vinny Potter e: v.potter@qmul.ac.uk Links: www.dxwx.qmul.ac.uk

Mind The Gap: a Website to Enhance Studentsâ&#x20AC;&#x2122; Engagement with Employability Our Mind The GAP website is designed to support students in developing their knowledge of and engagement with graduate attributes. The site provides access to a range of materials aimed at supporting students in developing their own unique profile of graduate attributes, and thereby enhancing their understanding of employability. The site provides advice and guidance on identifying high impact development activities. For: All students and all staff who are supporting students in developing their graduate attributes and all students Contact: Dr Graham Thomas e: graham.thomas@qmul.ac.uk Links: www.mindtheggap.qmul.ac.uk or www.learninginstitute.qmul.ac.uk/ee

For: All medical students and all staff who are supporting medical students career decision making Contact: Dr Graham Thomas e: graham.thomas@qmul.ac.uk or Mr Vinny Potter e: v.potter@qmul.ac.uk Links: www.cxdx.qmul.ac.uk

To book a course: www.learninginstitute.qmul.ac.uk/booking

21


Graduate Attributes, Enterprise Education and Entrepreneurship

Enhancing Students’ Engagement with Business

Supporting Student Entrepreneurs in Starting a New Enterprise

Enterprise Education is the development of a set of knowledge, skills and understanding about how ‘businesses’ and other ‘enterprises’ (including private, public sector and social enterprise), function, including the key elements of starting a new business venture. In collaboration with Queen Mary Innovation Limited, we offer a range of student development activities (for example, professional short courses co-delivered by industry experts, and specific enterprise focused workshops) that aim to enhance students’ understanding and experience of business and the enterprise environment, through both curricular and extra-curricular activities.

At Queen Mary entrepreneurship is understood to be the establishment of a new enterprise, based around a product, service, or the practice and development of the skills required to achieve this. In collaboration with Queen Mary Innovation Limited, we offer a range of services to support student entrepreneurs. Examples include business plan development, presentations by established entrepreneurs, and 1:1 business coaching. Visit our course booking system to find more details about these and to book a place.

For more information about the courses and workshops, see the index at the back of this book, visit our online booking system, or get in touch. For: All staff who are supporting students in developing business awareness and enterprise knowledge and all undergraduate and postgraduate students Contact: Dr Kevin Byron e: k.c.byron@qmul.ac.uk or Dr Caroline Walker e: c.e.walker@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee

22

www.learninginstitute.qmul.ac.uk

For: All undergraduate and post-graduate students wishing to establish a new venture based around a product, service, or practice. Contact: Dr Kevin Byron e: k.c.byron@qmul.ac.uk Links: www.learninginstitute.qmul.ac.uk/ee


Graduate Attributes, Enterprise Education and Entrepreneurship

Student taking part in a Drapersâ&#x20AC;&#x2122; Skills event 2011â&#x20AC;&#x2122;

To book a course: www.learninginstitute.qmul.ac.uk/booking

23


Professional Development and Training Opportunities offered by other Queen Mary providers

24

www.qmul.ac.uk


The Advice and Counselling Service

The Advice and Counselling Service Confidential and professional support for students The Advice and Counselling Service offers free and professional confidential services to all Queen Mary students, including those from Barts and The London, Queen Mary's School of Medicine and Dentistry. Welfare Advisers have specialist training to offer students professional advice on a range of financial, practical and legal issues. Counsellors and Therapists are professionally qualified to offer students support with emotional, personal and psychological concerns. Visit our website www.welfare.qmul.ac.uk for information about our services, opening times, detailed information and advice, self help guidance and details of our events. Contact details: Advice and Counselling Service Ground Floor Geography Building

• Working with International Students – the Implications of Culture For staff members who work regularly with international students. The workshop is designed to raise awareness of the implications of culture on their work with international students and to increase understanding of the international student experience. • Immigration Rules For staff who would like to gain background information about the immigration rules and how they affect students. • Immigration Rules – UPDATE For staff who have previously attended the workshop on the immigration rules and who would like to keep up with recent changes. The Advice and Counselling Service can also offer the above workshops to individual Schools and Institutes. Please contact the service for details. For more detailed objectives and information about dates and times of the courses please see the Learning Institute website at www.learninginstitute.qmul.ac.uk/booking.

t: 020 7882 8717 f: 020 7882 7013 e: welfare@qmul.ac.uk

Resources for Queen Mary staff: The Advice and Counselling Service provides a consultation service to staff at Queen Mary on issues relating to supporting students. Please contact us or see our website for advice on issues such as: dealing with students at risk or in distress, international students and immigration policy / rules, Student Finance (loans, grants, bursaries, fee status, financial hardship).

Courses for Queen Mary staff: The Advice and Counselling Service also offers workshops to staff. These include: • Mental Health Awareness (Academic Staff) and Mental Health Awareness (Administrative Staff) These workshops, run in collaboration with the College’s Mental Health Coordinator, will enable staff to develop their understanding of mental health and will provide an opportunity to learn skills and strategies for responding to a variety of situations presented by students. • Teaching International Students – the Implications of Culture A workshop for academic staff interested in the implications of culture on teaching and learning and increasing understanding of the international student experience.

www.welfare.qmul.ac.uk

25


Finance Procedures and Awareness

Finance The Finance Department’s training focuses on understanding of the financial processes in the College.

Financial Planning This course is to assist those involved in planning both in academic and administrative departments. It gives an overview of the financial planning process in the College and how the resources are allocated to schools, institutes and faculties. It is also useful for those who have a general interest in the financing of the College.

Budget management There is an annual course on budget management. In addition the Faculty financial managers will assist with training appropriate staff on managing their budgets. Please contact your financial manager for further details.

Agresso Web Training The finance system for the College is Agresso, and the team run weekly training sessions on the use of this system for creating requisitions (purchase orders), payments, queries and reports. Please contact agresso@qmul.ac.uk to arrange training.

Research Grants Administration The research grants office will be holding ‘Cradle to Grave’ surgeries in departments to cover all aspects of applying for a grant, including Full Economic Costing. For details please contact researchgrants@qmul.ac.uk

26

http://qm-web.finance.qmul.ac.uk

Procurement A ‘New Starter’ training programme for purchasing and procurement is available on the web at http://qmweb.finance.qmul.ac.uk/purchasing/news/items/12807.html

Listing of Finance Training Course title

Course code

Time

Financial Planning for departments and sectors at Queen Mary

P113

2 hours

Understanding your budget statements

P114

2 hours

To book on these courses and find out the dates, please go to www.learninginstitute.qmul.ac.uk/booking and enter the course code.


Health and Safety

Health and Safety The following is a summary of the courses available in Occupational Health and Safety Training and are provided by the Queen Mary Health and Safety Department.

To book a place on a Health & Safety course (except first aid training), please go to www.learninginstitute.qmul.ac.uk/booking If you have any queries regarding any booking, please contact Mary Giguere, Health and Safety Office t: 020 7882 8966 or by e: m.giguere@qmul.ac.uk

These courses, or similar courses, tailored to suit particular requirements, can also be arranged on request. Please refer to the Occupational Health and Safety website accessed through the College intranet for available dates and times of courses and further information. http://qm-web.safety.qmul.ac.uk/training/index.html Title

Suitable for

Office Safety & Risk Assessment

This is a 2 hour course which is suitable for all levels of staff particularly managers with health and safety responsibilities, who are predominantly office based. Course covers basic legislation, DSE on line information, HSE office safety guidance, common hazards and office risk assessments.

Manual Lifting and Handling

This is a 2 hour course which is suitable for all levels of staff, particularly managers with health and safety responsibilities. Course covers current legislation, common hazards, potential injuries, risk assessments and handling technique.

COSHH Risk Assessment in Laboratories

This is a 3 hour course for all staff and students who use, purchase, control the use of, handle, dispose or store hazardous chemical substances. The course is provided in the context of risk assessment in research and teaching laboratories, based on the Health & Safety Executive’s ‘Five Steps for Risk Assessment’ and the COSHH ‘Hierarchy of Control’ of hazardous substances.

Stress Awareness Course

This is a half-day course. Stress can be an unnoticed and gradual build up of the many pressures experienced in work, at home and in everyday life. Stress effects people in different ways that can either be dealt with or if not spotted or understood, or adequately tackled lead to more problems both physical and mental. The aim of the course is to equip employees to manage their private and working lives that stress is minimised and ill health due to stress is reduced.

Working Safely with Biological Hazards and Genetically Modified Organisms

This is a 3-hour course which is suitable for research, technical and teaching staff working with biological material, clinical samples, pathogens and genetically modified organisms. Topics include Bio-containment, handling biological waste, disinfection and decontamination, personal protective equipment, transport, storage and Bio-COSHH risk assessment, legislation requirements for biological hazards and genetic modification (GM) work will be covered.

Containment Level 3 – Principles and Practices

This is a full-day course which gives an overview of the legal requirements for high biological containment (ACDP Containment Level 3) laboratory work and facility design features, operational practices and safety management principles and practices which enable safe working. Suitable for research, technical and teaching staff and postgraduate students starting work at ACDP Containment Level 3, other staff closely involved with facility operation, and those requiring a ‘refresher’ session.

Introduction to Biohazards and Genetically Modified Organisms

This is a 1.5 hour course suitable for Clinical Research Nurses and Associates conducting clinical trials involving Genetically Modified Organisms.

Laboratory Safety for Non-academic Staff

This is a 2.5 hour course which gives an overview of the hazards,(e.g. biological, chemical, radiation) and potential risks, which non-academic staff may encounter in the laboratory environment during their duties, such as maintenance works, transport of packages, goods and waste, installation of equipment and services and security patrols.

http://qm-web.safety.qmul.ac.uk

27


Health and Safety

Title

Suitable for

Fieldwork Risk Assessment

This is a 2.5 hour course which gives advice in identifying potential hazards, evaluation of risks and determining the best safety measures and arrangements for contingencies, emergencies and crisis management for field work. Suitable for College staff and students undertaking fieldwork for research purposes in any setting (e.g. geological, geographical, botanical, zoological, social surveys, interviewing, home visits for clinical trial work, filming).

Introduction to Laser Safety Management Course (provided by external trainers)

This is a full day course for staff and students who intend to handle high risk laser sources. Provides a balanced view of the risks associated with working with lasers, practical measures for reducing laser related risks, current safety standards and legislation and key points of a laser safety management program.

Transport of Dangerous Goods (provided by IATA/ADR accredited external trainers)

This full day course gives an essential introduction to the air and road/rail transport of dangerous goods regulations, covering the classes, packing groups and dangerous goods list as well as marking and labelling, tailored to dangerous goods shipped from/to College premises. Suitable for shippers, packers and receivers of dangerous goods.

Working at Height

This is a 2 hour course which is suitable for all levels of staff, particularly managers with health and safety responsibilities and those who regularly work at heights. Course covers current legislation, common hazards, ladder safety, access equipment safety and risk assessments.

Asbestos Awareness

This is a 2 hour course which is suitable for managers and staff who work or manage work relating to the fabric of buildings/cables/supply or extract mechanical equipment or any areas where asbestos may be suspected. The course covers asbestos related hazards/illnesses, asbestos identification and action to take if unrecorded asbestos is discovered.

IOSH

Working Safely This is a one day course and is suitable for all staff. This Institution of Occupational Safety and Health (IOSH) accredited course provides grounding in the essential basics of health and safety. The course covers: • Defining hazard and risk • Identifying common hazards • Improving safety performance • Protecting the environment There is a written assessment at the end of the course. Delegates achieving the required standard will be awarded an IOSH certificate.

IOSH

Managing Safely This is a five day course which is suitable for those staff with management/ supervisory responsibility for health and safety. This Institution of Occupational Safety and Health (IOSH) accredited course provides delegates with the knowledge and tools to tackle the health and safety issues they are normally responsible for. It explains why health and safety is an essential part of their job. The course covers • Legal responsibilities • Assessing risks • Controlling risks • Identifying hazards • Accident investigation • Health and safety performance • Protecting the environment There is a written assessment at the end of the course and a project to complete within 14 days. Delegates achieving the required standard will be awarded an IOSH certificate.

28

http://qm-web.safety.qmul.ac.uk


Health and Safety

Title

Suitable for

Working Safely with Ionising Radiation

This is a full-day course which is suitable for staff and students intending to work with open and sealed ionising radiation sources (radioisotopes, x-rays and sealed sources), also suitable as a ‘refresher session’ for existing staff and students.

Radiation Protection Supervisors Training

This is a full day course for all new and existing appointed Radiation Protection Supervisors (RPS) in the College, detailing the management of ionising radiation work in the context of relevant legislation requirements.

Emergency First Aider course (One-day assessed Course)

Suitable for all staff who are required to provide emergency assistance to injured persons in low risk environments.

Full First Aid Training course (Three-Day Course)

Suitable for all staff who are required to become First Aiders.

First Aid Re-qualifier (Two-Day Course)

A two-day re-qualifying first aid course.

Fire Marshal training

This 4-hour training course includes: the nature of fire, basic risk assessment, common fire hazards, facing the fire, extinguishing the fire (practical) and role of a fire marshal. A multiple choice test paper to gauge competence is also undertaken at the end of the training. A refresher course will be necessary every two years.

Evacuation Chair Training (nominated staff only)

Practical demonstration and training in the use of disabled evacuation chair. Staff must be able to display confidence and competence in its use and handling..

Temporary Summer conference staff

Basic fire awareness and use of fire extinguishers. (approx 1 hour duration)

Student stewards

Fire evacuation procedure, basic fire awareness and use of fire extinguishers (practical) and safe evacuation routes. Approx 2 hour duration.

First year student induction

Presentation of do’s and don’ts in Halls of Residence and keeping safe whilst at QMUL. Approx 15 mins duration. This is now available on-line through e-learning and is monitored by SCS.

Security staff

Safe access into buildings. Basic fire awareness and use of fire extinguishers (practical). Approx 2 hour duration.

http://qm-web.safety.qmul.ac.uk

29


Human Resources

Training in Human Resources Policy, Process and Systems Human Resources The courses provided by Human Resources focus on diversity, recruitment and selection and discipline and grievance. We also contribute and design generic management courses as well as providing training on MyHR self-service for employees and managers.

Recruitment and Selection The Collegeâ&#x20AC;&#x2122;s policy requires that all members of recruitment panels complete the fair selection recruitment and selection course, unless they are able to produce certification of having completed a course at a previous place of work. Those who attended a course more than three years ago, should attend a Fair Selection Refresher session to receive information on recent legislative updates. This refresher is run every month and on demand, please contact the Diversity Specialist e: b.calinaud@qmul.ac.uk Many staff arrive with recent, excellent training on recruitment and selection from other employers that is not certificated. They can demonstrate these skills and become eligible to participate in interviews by completing an on-line test. Please contact the Diversity Specialist e: b.calinaud@qmul.ac.uk

Equality and Diversity e-course This online course provides participants with an overview of equality legislation and deals with how to manage diversity within the workplace. To book onto this course please email the Diversity Specialist e: b.calinaud@qmul.ac.uk

Discipline and Grievance This course is suitable for those who supervise the work of other staff and are responsible for their good conduct. It will enable participants to deal with disciplinary and grievance matters promptly and effectively. It is mandatory training for staff nominated to hear the most serious cases of grievance and discipline within the College.

Listing of HR Policy and Process Training Course title

Course code

Date

Time

Fair selection and interview skills

HR001

Once per month from September 2011 to July 2012

9.30am - 4.30pm

Fair selection update

HR003

Once a month

1 hour 30min

Discipline and Grievance

HR010

Once per academic year

9.30am - 3.30pm

30

http://qm-web.hr.qmul.ac.uk/


Human Resources

MyHR employee and manager self-service training MyHR is a self-service tool in which College staff can maintain their personal details, view their payslips and P60â&#x20AC;&#x2122;s, and request annual leave; managers can also view staff details and manage leave for their team. This course is suitable for all employees and their managers. It will give participants the expertise to fully utilise the features of the MyHR system. Course title

Course code

Date

Time

MyHR for employees and managers

HR012

Once per month from October 2011

1 hour

Some events are scheduled in advance, while others are planned as new needs arise. To book on these courses and find out the dates, please go to www.learninginstitute.qmul.ac.uk/booking and enter the course code. For queries regarding MyHR, please email hr-systems@qmul.ac.uk

http://qm-web.hr.qmul.ac.uk/

31


Information Compliance

Information Compliance – Data Protection and Freedom of Information Whatever your role at Queen Mary, freedom of information, data protection and records management will affect you and how you do your job. Everyone in Queen Mary creates, handles or otherwise uses information and records, and requests for information can come in to any part of the College. For example, at some point, you may need to handle information about an individual; you may need to know what to do when someone asks for information; or you may be asked to organise information so that you, or your colleagues, are able to find specific information quickly.

It is important that staff know their responsibilities in these areas and so the Records and Information Compliance Manager can offer courses which will give participants a basic understanding of the Data Protection Act and the Freedom of Information Act and their impact on Queen Mary. These cover the main points of the Acts and their implications for work areas including: • understanding of key terms • recognising a subject access request, and what to do with it • recognising FOI requests and how they are handled

Data Protection relates to personal data, that is, information about an identifiable, living person, such as data in the Student Information System and including expressions of opinion in emails. The Data Protection Act 1998 allows individuals access to any information about themselves held by Queen Mary and regulates its collection and use of information about individuals. Under the Freedom of Information Act 2000 any individual from any country has the right to access information held by Queen Mary. This information can be in any format, including paper files and electronic records and requests are purpose and applicant-blind. The Act also requires the College to manage its records in line with good records management practice. If you receive a non-routine enquiry (for information that you would not normally provide), treat it as a freedom of information request. Even if the enquiry doesn’t mention freedom of information explicitly, Queen Mary is obliged to respond within 20 working days of receiving it.

32

• understanding offences under the Acts • best practices to adopt • managing records to be able to comply and respond • understanding some relevant exemptions Courses can be run as separate topic areas or combined to give staff a general overview and what they need to know. The Records & Information Compliance Manager, Mr Paul Smallcombe, can also offer training to individual departments on demand. Please contact him on p.smallcombe@qmul.ac.uk for details. For more information and resources please visit: www.arcs.qmul.ac.uk/foi_and_dp/index.html

www.qmul.ac.uk/about/collegeinfo/foi/index.html


IT Services

IT Services IT training courses are currently provided by IT Services and are available throughout the year in the following topics. For beginners: Personal Computing for beginners Office applications: Microsoft Access, Excel, PowerPoint, Word DTP and Graphics: Adobe InDesign, Adobe Photoshop, CorelDRAW, QuarkXPress Operating systems: Windows Networking: Dreamweaver, email, HTML, System Security, TCP/IP Programming: C Specialist software: EndNote,SPSS European Computer Driving Licence at QM Further information and course training manuals can be found in the IT Services training pages: www.its.qmul.ac.uk/training/ Bookings can be made through the Learning Institute online courses booking pages or by using an enrolment form downloaded from the IT Services training pages or requested from IT Services Reception Tel: 020 7882 5940.

http://qm-web.its.qmul.ac.uk/

33


Language Learning

Language Learning Language Learning’s highly qualified staff use innovative teaching methods and technology as well as tried and tested traditional techniques for teaching languages. We offer a friendly and professional service together with excellent facilities such as language laboratories, computers and interactive whiteboards.

When?

We aim to help you achieve a high level of communication in the language of your choice, both in everyday and professional situations and we teach from beginners to advanced level. We also offer the opportunity to take internal and external examinations and a certificate at the end of the course.

All classes take place at the Mile End Campus in the Bancroft Building. It is possible to organise classes on other College campuses.

You can study courses in the following languages:

• Courses run for two or four hours per week

Arabic Chinese French

German Japanese Spanish

What do we offer? • A practical approach to language learning • A thorough grounding in structure and grammar • Practice in using the language • Language for specific purposes, such as business

34

www.languageandlearning.qmul.ac.uk

Classes run throughout the day including lunchtimes (12pm-1pm or 1pm-2pm) and evenings (6pm-8pm)

Where?

How Long? • From one to three semesters • Intensive courses • One to one classes on demand To enrol onto a language course please go to www.languageandlearning.qmul.ac.uk/language/index.html or email Catalina Gonzalez on e: c.gonzalez@qmul.ac.uk


Library Services

Library Services The Library’s Academic Services team provides an extensive programme of courses and support activities as part of a wide range of customer-focused services supporting teaching and research within Queen Mary. The team includes a research support librarian, an archivist and six subject specialists across the arts, humanities, social sciences (including law), science and engineering, medicine and dentistry.

Information skills courses Our training portfolio is targeted at undergraduate and postgraduate students, researchers, academics and support staff. In addition to courses embedded in the curriculum, one-to-one sessions, group sessions and drop-in sessions are run in response to demand. Topics include:

Guides to information resources We provide basic guides to the information resources available at Queen Mary, and we are starting to provide online tutorials for key resources. We also provide a substantial study skills collection.

Information enquiry services There are enquiry service points in all libraries where you can get advice on using Library services and resources to aid your teaching or research. We also have an extensive list of FAQs on the Library website www.library.qmul.ac.uk/faqs and on Web Help Desk for any other queries. The Library website www.library.qmul.ac.uk contains more detailed information about these and other Library services.

• using both print and e-resources, at Queen Mary and in other libraries • literature searching • referencing – focusing on EndNote and EndNote Web • using and contributing to the College research publications repository, Queen Mary Research Online (https://qmro.qmul.ac.uk/jspui/) and the Research Publications website http://www.researchpublications.qmul.ac.uk/publications/ • plagiarism

www.library.qmul.ac.uk

35


Thinking Writing

Thinking Writing The Thinking Writing team is a valuable resource for departments and academic staff. For example, it can help:

Writing Retreats for staff and postgraduate research students

• Develop module- or discipline-specific resources for your students

Thinking Writing runs retreats for writers wishing to make progress on a writing project. Examples to date are research articles, thesis chapters, a professorial lecture. As well as providing a supportive and focused environment for 2 days of productive writing, we aim to help participants develop writing habits they can continue to employ in other contexts - and pass on to their students.

• Explore ways of using writing to help students grasp theoretical concepts, generate research questions and make insightful connections • Structure activities to stimulate students’ creative and critical Engagement • Devise new purposes and audiences for writing; for example, writing for publication or the web • Investigate students’ perspectives on and experiences of writing • Address frustrations in setting and marking written assignments • Evaluate alternative methods of assessing students’ writing • Review the range of writing types that students experience. The website www.thinkingwriting.qmul.ac.uk provides resources for staff, a pedagogical rationale and accounts of work developed at Queen Mary. Contact: Sally Mitchell, TW Coordinator e: s.mitchell@qmul.ac.uk 020 7882 2833

A Thinking Writing event at Dean Rees House, Charterhouse Square

36

www.thinkingwriting.qmul.ac.uk

We are also pleased to help departments and faculties set up their own retreats for themselves and/or for students. This year we are particularly interested in developing retreats (or retreat-style opportunities) for undergraduate and taught postgraduate students Contact: Teresa McConlogue, TW Advisor e: t.mcconlogue@qmul.ac.uk 020 7882 2834


Showcasing Activities

The Learning Institute working with Queen Mary Innovation Ltd Supporting Student Enterprise and Entrepreneurship at Queen Mary The Learning Institute, Queen Mary Innovation Ltd and the Careers Service have been collaborating on a range of activities for students aimed at developing their commercial awareness and supporting student business ideas. A number of these activities have been supported through the Knowledge East Enterprise Network (KEEN) and Higher Education Innovation Fund (HEIF) funding awarded to QMI Ltd. Xing Business Strategy Game Over 100 students in three Schools have developed their knowledge of business strategy through use of the team-based Xing strategy game. Teams allocated key team roles (e.g. Managing Director, Finance Director) and created an elevator pitch to describe their business proposition succinctly. These events require teams to pitch to a panel of business experts. Flux 2010 Annual National Inter-University Business Planning Competition A team of six students represented Queen Mary at the University of Bristol and competed against 24 other teams in this annual national business plan competition.

Journey of an Idea – Business Plan Competition Students worked in teams of five to develop a new business, including a cash flow, patent specification, summary business plan, marketing plan and a prototype model of their product. Entrepreneurship Apprentice Challenge Ten Queen Mary students attended a two-day Apprentice style challenge hosted by London South Bank University. The students were set a marketing strategy and sales and negotiation challenge. A team from Queen Mary won the overall challenge. Entrepreneurship Funding In 2010-11 13 Queen Mary students have ‘won’ start up grants to support the early stage development of projects that show commercial potential. The grants can be as much as £2000, with the average grant being £1400. Each grant applicant was also offered space in Whitechapel Innovation Centre. Contact: For further information on activities planned for the 2011 – 2012 year please contact Dr Kevin Byron e: k.c.byron@qmul.ac.uk or Dr Ian Llewellyn e: ipl@dcs.qmul.ac.uk.

www.qmul.ac.uk

37


Courses, and Course Booking

38

www.learninginstitute.qmul.ac.uk/booking


Courses and Course Booking

LI course booking database The Learning Institute at Queen Mary, University of London, has an online system which is used for browsing and booking courses and events offered both by the Learning Institute and by many other College providers. The booking database is web-based and can be found at: www.learninginstitute.qmul.ac.uk/booking

Registration The first time that you visit the site, you will be required to register. Registration is a simple process that takes a few minutes and you will receive an email with your login details for future reference. Note that we will not use your registration details for any purpose other than managing your course bookings, nor will we pass them on to any third parties. Once registered you will just need to log in to begin browsing and making bookings on to courses.

Finding courses

For some courses that have specific requirements you will receive a provisional place and booking and will be emailed instructions on what will happen next in order to confirm your booking. If a course is full, you will be added to the waiting list and notified by email as soon as a place becomes available.

Managing Your Development When you log in to the system, you can manage all your personal details in the ‘My Account’ area so, for example, if your email address or telephone number changes you can keep it up to date and still receive important messages about your bookings. The ‘My CPD Record’ area allows you to review all of the courses that you have attended using our database. You can also see the courses you are currently booked on to, or awaiting a place for. From here you can also cancel your place or you can choose to remove yourself from a waiting list.

Browsing our programmes of courses is made simple with the inbuilt search facility. All the courses are listed chronologically, allowing you to browse through courses that are coming up. Courses that have already been held, or that have been cancelled, are greyed out.

Any Questions

Alternatively you can search for a specific course, perhaps one that is listed in the index of courses in this handbook, by typing the course code or title in the ‘search’ box.

There are Frequently Asked Questions (FAQs) on the site which should answer most queries, but if you do have any problems or queries whilst registering or making a booking, please do contact the Learning Institute on li@qmul.ac.uk or call 020 7882 2800.

If you want to browse a particular programme of courses or type of course, such as Personal Effectiveness or PGCAP courses, simply select the course type from the drop down menu in the course ‘type’ box above the chronological list, then click ‘search’. You can also search by date if you know the date of the course that you would like to attend.

We welcome feedback on your experience of using our booking system. Please email any specific suggestions, comments or feedback regarding database functions and performance to h.mahmud@qmul.ac.uk.

Making Bookings Once you’ve found the course you want to attend, securing your place is easy. Just click on the blue booking icon for the course, and a space will be reserved for you. You will receive an email confirming your place with details of the course time and location, as well as any pre-course preparation that may be required.

www.learninginstitute.qmul.ac.uk/booking

39


Index of Courses

Index of courses Appraisal

Course code

Date

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

08/03/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

05/04/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

03/05/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

31/05/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

07/06/2012

For administrative staff Minute Writing

M101

03/10/2011

Professional Administrative Support (Induction)

MP139

09/11/2011

Module 1 - Role and Functions of an Administrator

MP139

18/11/2011

Customer Service and Delivering Service

M158

06/12/2011

Module 2 - Meeting Customers Needs

MP139

16/12/2011

Professional Leadership and Management Award for Support Staff (OCN accredited) - Induction

MP138

10/01/2012

Minute Writing

M101

12/01/2012

Module 3 - Written Communication Skills

MP139

30/01/2012

Module 1 - Role and Functions of a Supervisor

MP138

07/02/2012

Customer Support and Delivering Service

M158

15/02/2012

Mind-Mapping and Speed Reading

M216

29/02/2012

Module 4 - Meeting Skills

MP139

06/03/2012

Module 2 - Meeting Customer Needs

MP138

16/03/2012

Module 3 - Developing Individuals and Teams

MP138

27/04/2012

Module 5 - Working in Teams and Dealing with Conflict

MP139

07/05/2012

Module 4 - Managing Conflict

MP138

12/06/2012

Module 5 - Managing Change

MP138

12/07/2012

Mental Health Awareness (Administrative Staff)

M203

See Website

Leadership and Management Award for Professional Services Staff (Day 4)

MP122p

See Website

Leadership and Management Award for Professional Services Staff (Day 1)

MP122p

See Website

Leadership and Management Award for Professional Services Staff (Day 2)

MP122p

See Website

Leadership and Management Award for Professional Services Staff (Day 3)

MP122p

See Website

Giving Feedback to Students

A211

24/10/2011

Assessing Students

A256

24/10/2011

Assessment and Feedback

C203

01/11/2011

Assessment and Feedback

C203

10/11/2011

Objective Structured Clinical Examinations (OSCEs)

C113

05/12/2011

Assessment and Feedback

C203

01/03/2012

Giving Feedback to Students

A211

07/06/2012

Assessment

40

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

Career development and employability How to Successfully Apply for Jobs in Academia

R213a

07/10/2011

Exploring Careers Outside Academia

R215b

17/10/2011

ESDM010: Developing an Academic Career (Day 1)

A250 (a)

20/10/2011

ESDM010: Developing an Academic Career (Day 2)

A250 (a)

31/10/2011

Interview Skills for Jobs Outside Academia

R184b

08/11/2011

ESDM010: Developing an Academic Career (Day 3)

A250 (a)

11/11/2011

ESDM010: Developing an Academic Career (Day 1)

A250 (b)

22/11/2011

ESDM010: Developing an Academic Career (Day 2)

A250 (b)

29/11/2011

Interview Skills for Jobs in Academia

R184a

06/12/2011

ESDM010: Developing an Academic Career (Day 3)

A250 (b)

12/12/2011

ESDM010: Developing an Academic Career (Day 1)

A250 (c)

17/01/2012

ESDM010: Developing an Academic Career (Day 2)

A250 (c)

25/01/2012

ESDM010: Developing an Academic Career (Day 3)

A250 (c)

31/01/2012

Exploring Careers Outside Academia

R215b

13/02/2012

How to successfully Apply for Jobs Outside Academia

R213b

20/03/2012

Exploring Careers In Academia

R215a

30/03/2012

Interview Skills for Jobs Outside Academia

R184b

23/04/2012

Interview Skills for Jobs in Academia

R184a

29/05/2012

Being a PBL Facilitator

C108

14/09/2011

Train Your Voice for Teaching

A254

16/09/2011

Dealing with Disruptive Behaviour

A162

21/10/2011

Influencing and Negotiating Skills

M186

25/10/2011

Interview Skills for Jobs Outside Academia

R184b

08/11/2011

Presenting Your Research to an Audience (Day 1)

R182

11/11/2011

Communicating with others

Communicating your Research - Public Engagement

R225

11/11/2011

Effective Networking

R219

14/11/2011

Making a Poster Presentation

R126

25/11/2011

Interview Skills for Jobs in Academia

R184a

06/12/2011

Being a PBL Facilitator

C108

07/12/2011

Managing Conflict and Dealing with Difficult Situations

M146

07/12/2011

Influencing and Negotiating Skills

M186

18/01/2012

Presentation Skills (OCN accredited) (Day 1)

MP167

20/01/2012

Making a Poster Presentation

R126

23/01/2012

Presentation Skills (OCN accredited) (Day 2)

MP167

26/01/2012

Presenting Your Research to an Audience (Day 2)

R182

01/02/2012

Communicating your Research - Public Engagement

R225

01/02/2012

Dealing with Disruptive Behaviour

A162

06/02/2012

Teamwork for researchers

R216

10/02/2012

Developing your Personal Impact - Enhancing Your Personal Presence

M157

21/02/2012

www.learninginstitute.qmul.ac.uk/booking

41


Index of Courses

Communicating with others

(cont)

Course code

Date

Being a PBL Facilitator

C108

22/02/2012

Making a Poster Presentation

R126

05/03/2012

Managing Conflict and Dealing with Difficult Situations

M146

20/03/2012

Presenting Your Research to an Audience (Day 1)

R182

27/03/2012

Communicating your Research - Public Engagement

R225

27/03/2012

Influencing and Negotiation Skills

M186

11/04/2012

Chairing Meetings

M200

17/04/2012

Train Your Voice for Teaching

A254

20/04/2012

Interview Skills for Jobs Outside Academia

R184b

23/04/2012

Being a PBL Facilitator

C108

25/04/2012

Effective Networking

R219

01/05/2012

Presenting Your Research to an Audience (Day 2)

R182

14/05/2012

Communicating your Research - Public Engagement

R225

14/05/2012

Interview Skills for Jobs in Academia

R184a

29/05/2012

Training the Trainers (OCN accredited) (Day 1)

IG100

14/06/2012

Making a Poster Presentation

R126

15/06/2012

Training the Trainers (OCN accredited) (Day 2)

IG100

18/06/2012

Being a PBL Facilitator

C108

20/06/2012

Managing Conflict and Dealing with Difficult Situations

M146

20/06/2012

Being a PBL Facilitator

C108

11/07/2012

Mental Health Awareness (Academic Staff)

M203a

See Website

Mental Health Awareness (Administrative Staff)

M203

See Website

How to use Endnote for the Arts

DELUEL27P

11/10/2011

Induction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

12/10/2011

E-learning

How to use Endnote for Medicine and the Sciences

DELUEL25P

13/10/2011

Induction into Presentation Technologies at QMUL

DELU47

19/10/2011

Induction to Q-Review: recording your lecture and getting online

DELU25

26/10/2011

Getting Started with E-Learning

DELU42

02/11/2011

Introduction to Audience Voting Systems: â&#x20AC;&#x153;Ask the Audienceâ&#x20AC;? Promoting student engagement

DELU26

03/11/2011

Introduction to the BOS Online Survey Tool

DELU44

04/11/2011

How to use Endnote for Medicine and the Sciences

DELUEL25P

08/11/2011

TurnitinUK & the VLE - plagiarism detection in the VLE

DELU22

10/11/2011

Induction to Q-Review: recording your lecture and getting online

DELU25

10/11/2011

Getting started with teaching toom technologies in QM

DELU31

16/11/2011

Getting Started with Distance Learning

DELU41

17/11/2011

How to use Endnote for Sciences & Engineering

DELUEL26P

18/11/2011

Blackboard: Quiz Building and Exams

DELU38

23/11/2011

How to use Endnote for Law

DELUEL28P

24/11/2011

42

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

E-learning

Course code

Date

Extending Blackboard -Wimba Voice Tools

DELU30

01/12/2011

Induction into Presentation Technologies at QMUL

DELU47

02/12/2011

How to use Endnote for the Arts

DELUEL27P

07/12/2011

Induction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

08/12/2011

How to use Endnote for Medicine and the Sciences

DELUEL25P

09/12/2011

Screencasting for Education with Camtasia and Jing

DELU35

11/01/2012

Getting Started with E-Learning

DELU42

12/01/2012

How to use Endnote for the Arts

DELUEL27P

19/01/2012

An Introduction to Copyright and IPR for Digital Learning Resources

DELU40

25/01/2012

How to use Endnote for Law

DELUEL28P

31/01/2012

Introduction to iTunesU

DELU43

02/02/2012

(cont)

Induction to Q-Review: recording your lecture and getting online

DELU25

08/02/2012

Getting Started with E-Learning

DELU42

08/02/2012

How to use Endnote for Sciences & Engineering

DELUEL26P

09/02/2012

Extending Blackboard -Wimba Voice Tools

DELU30

10/02/2012

Preparing for the new VLE

DELU36

10/02/2012

Getting started with teaching toom technologies in QM

DELU31

13/02/2012

Induction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

15/02/2012

How to use Endnote for Medicine and the Sciences

DELUEL25P

17/02/2012

Preparing for the new VLE

DELU36

22/02/2012

Accessible E-Learning

DELU37

23/02/2012

Getting Started with E-Learning for CILT

DELU45

28/02/2012

How to use Endnote for the Arts

DELUEL27P

28/02/2012

Induction to Blackboard, QM's Virtual Learning Environment

DELUWEBCT1

29/02/2012

Introduction to Audience Voting Systems: “Ask the Audience” Promoting student engagement

DELU26

07/03/2012

Getting Started with E-Learning for CILT

DELU45

07/03/2012

Introduction to iTunesU

DELU43

11/03/2012

Preparing for the new VLE

DELU36

14/03/2012

Getting Started with Distance Learning

DELU41

20/03/2012

TurnitinUK & the VLE - plagiarism detection in the VLE

DELU22

21/03/2012

How to use Endnote for Medicine and the Sciences

DELUEL25P

23/03/2012

Blackboard: Quiz Building and Exams

DELU38

27/03/2012

Induction into Presentation Technologies at QMUL

DELU47

28/03/2012

Introduction to the BOS Online Survey Tool

DELU44

04/04/2012

Preparing for the new VLE

DELU36

06/04/2012

How to use Endnote for Law

DELUEL28P

18/04/2012

How to use Endnote for Sciences & Engineering

DELUEL26P

20/04/2012

Preparing for the new VLE

DELU36

10/05/2012

How to use Endnote for Medicine and the Sciences

DELUEL25P

15/05/2012

Getting Started with E-Learning for CILT

DELU45

21/06/2012

www.learninginstitute.qmul.ac.uk/booking

43


Index of Courses

E-learning

Course code

Date

From Camera to YouTube - putting your videos online

DELU32

On-demand

How to Podcast and get on iTunes

DELU33

On-demand

What can I do with Web 2.0?

DELU34

On-demand

Online Debate: Facilitation and Promotion

DELU36P

On-demand

Blackboard: Online coursework and feedback

DELU39

On-demand

E-Learning consultation session

DELU46

On-demand

Evaluation of Teaching Practice

C205

29/11/2011

Evaluation of Teaching Practice

C205

08/12/2011

(cont)

Evaluation of teaching

Evaluation of Teaching

A224

22/02/2012

Evaluation of Teaching Practice

C205

29/03/2012

Financial Planning for Departments and Sectors at Queen Mary

P113

See Website

Understanding Your Budget Statements

P114

See Website

Office Safety & Risk Assessment

See website

See website

Manual Lifting and Handling

See website

See website

COSHH Risk Assessment in Laboratories

See website

See website

Stress Awareness Course

See website

See website

Working Safely with Biological Hazards and Genetically Modified Organisms

See website

See website

Containment Level 3 - Principles and Practices

See website

See website

Introduction to Biohazards and Genetically Modified Organisms

See website

See website

Laboratory Safety for Non-academic Staff

See website

See website

Fieldwork Risk Assessment

See website

See website

Introduction to Laser Safety Management Course (provided by external trainers)

See website

See website

Transport of Dangerous Goods (provided by IATA/ADR accredited external trainers)

See website

See website

Working at Height

See website

See website

Asbestos Awareness

See website

See website

IOSH: Working Safely

See website

See website

IOSH: Managing Safely

See website

See website

Working Safely with Ionising Radiation

See website

See website

Radiation Protection Supervisors Training

See website

See website

Emergency First Aider course

See website

See website

Full First Aid Training course

See website

See website

First Aid Re-qualifier

See website

See website

Fire Marshal training

See website

See website

Evacuation Chair Training (nominated staff only)

See website

See website

Temporary Summer conference staff

See website

See website

Finance

Health & Safety

44

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

Health & Safety

Course code

Date

Student stewards

See website

See website

First year student induction

See website

See website

Security staff

See website

See website

(cont)

Human Resources Managing Performance

HR007

06/10/2011

Introduction to Mentoring and Coaching

M128

26/10/2011

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

08/03/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

05/04/2012

Introduction to Mentoring and Coaching

M128

17/04/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

03/05/2012

Managing Performance

HR007

21/05/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

31/05/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

07/06/2012

Fair Selection Update

HR003

See Website

Fair Selection and Interview Skills

HR001

See Website

Discipline and Grievance

HR010

See Website

MyHR for Employees and Managers

HR012

See Website

Learning and Teaching (clinical and dental related) Introduction to Problem-Based Learning

C107

07/09/2011

Being a PBL Facilitator

C108

14/09/2011

Learning with Role-Play

C115

02/11/2011

Teaching with Small Groups

C109

07/11/2011

Introduction to Problem-Based Learning

C107

30/11/2011

Objective Structured Clinical Examinations (OSCEs)

C113

05/12/2011

Being a PBL Facilitator

C108

07/12/2011

Teaching with Small Groups

C109

27/01/2012

Introduction to Problem-Based Learning

C107

15/02/2012

Being a PBL Facilitator

C108

22/02/2012

Inter-Professional Learning: Roles and Models

C118

24/02/2012

Introduction to Problem-Based Learning

C107

18/04/2012

Being a PBL Facilitator

C108

25/04/2012

Supporting Students who are Failing Academically

C119

02/05/2012

Introduction to Problem-Based Learning

C107

13/06/2012

Learning with Role-Play

C115

13/06/2012

Being a PBL Facilitator

C108

20/06/2012

Introduction to Problem-Based Learning

C107

04/07/2012

Being a PBL Facilitator

C108

11/07/2012

www.learninginstitute.qmul.ac.uk/booking

45


Index of Courses

Learning and Teaching ESDM009: Seminar 2: Research Quality and Impact

A2372

05/09/2011

Teach your first session - Science and Engineering

GT101

06/09/2011

Introduction to Problem-Based Learning

C107

07/09/2011

Teach your first session- Humanities and Social Sciences

GT100

08/09/2011

Teach your first session- Humanities and Social Sciences

GT100

12/09/2011

Teach your first session - Science and Engineering

GT101

14/09/2011

Being a PBL Facilitator

C108

14/09/2011

Train Your Voice for Teaching

A254

16/09/2011

CILT Induction

C200

20/09/2011

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

22/09/2011

CILT Induction

C200

29/09/2011

Introduction to theories of learning and teaching

C201

04/10/2011

ESDM009: Seminar 3: Academic Service and Citizenship

A2373

13/10/2011

Introduction to theories of learning and teaching

C201

13/10/2011

Induction to the PGCAP

A159

14/10/2011

Interactive Teaching

A248

18/10/2011

Teaching in different settings

C202

18/10/2011

Demonstrating in the Laboratory (SBCS only)

R180

19/10/2011

Induction into Presentation Technologies at QMUL

DELU47

19/10/2011

Dealing with Disruptive Behaviour

A162

21/10/2011

Assessing Students

A256

24/10/2011

Induction to Q-Review: recording your lecture and getting online

DELU25

26/10/2011

ESDM012: Learning and Teaching in Higher Education: Seminar 1: Student Learning

A221 (a)

27/10/2011

Teaching in different settings

C202

27/10/2011

Detecting and Deterring Plagiarism

A206

01/11/2011

Learning with Role-Play

C115

02/11/2011

Getting Started with E-Learning

DELU42

02/11/2011

ESDM012: Seminar 2: Teaching in the Disciplines

A221 (a)

03/11/2011

Introduction to Audience Voting Systems: â&#x20AC;&#x153;Ask the Audienceâ&#x20AC;? Promoting student engagement

DELU26

03/11/2011

Introduction to the BOS Online Survey Tool

DELU44

04/11/2011

Teaching with Small Groups

C109

07/11/2011

ESDM012: Seminar 3: Cognitive Approaches to Teaching

A221 (a)

10/11/2011

TurnitinUK & the VLE - plagiarism detection in the VLE

DELU22

10/11/2011

Induction to Q-Review: recording your lecture and getting online

DELU25

10/11/2011

Dealing with problems in teaching

C204

15/11/2011

Getting started with teaching toom technologies in QM

DELU31

16/11/2011

Getting Started with Distance Learning

DELU41

17/11/2011

Using Role-play in teaching

A236

21/11/2011

Blackboard: Quiz Building and Exams

DELU38

23/11/2011

46

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

Learning and Teaching

(cont)

Course code

Date

ESDM012: Seminar 4: Social Approaches to Teaching

A221 (a)

24/11/2011

Dealing with problems in teaching

C204

24/11/2011

Evaluation of Teaching Practice

C205

29/11/2011

Introduction to Problem-Based Learning

C107

30/11/2011

Extending Blackboard -Wimba Voice Tools

DELU30

01/12/2011

Induction into Presentation Technologies at QMUL

DELU47

02/12/2011

Being a PBL Facilitator

C108

07/12/2011

ESDM012: Seminar 5: Working with Individuals

A221 (a)

08/12/2011

Evaluation of Teaching Practice

C205

08/12/2011

ESDM012: Seminar 6: Current Debates about Teaching in HE

A221 (a)

15/12/2011

ESDM012: Learning and Teaching in Higher Education (Day 1)

A221 (b)

09/01/2012

ESDM011: Developing the Curriculum in the Disciplines: Seminar 1: Introducing Constructive Alignment - plus 1 hour Session

A235 (a)

11/01/2012

Screencasting for Education with Camtasia and Jing

DELU35

11/01/2012

Getting Started with E-Learning

DELU42

12/01/2012

ESDM012: Learning and Teaching in Higher Education (Day 2)

A221 (b)

13/01/2012

ESDM011: Developing the Curriculum in the Disciplines: Seminar 1: Introducing Constructive Alignment

A235 (b)

19/01/2012

CILT Induction

C200

19/01/2012

ESDM011: Seminar 2: Session and Unit Design

A235 (a)

25/01/2012

An Introduction to Copyright and IPR for Digital Learning Resources

DELU40

25/01/2012

Teaching with Small Groups

C109

27/01/2012

ESDM011: Seminar 2: Session and Unit Design

A235 (b)

02/02/2012

Introduction to theories of learning and teaching

C201

02/02/2012

Introduction to iTunesU

DELU43

02/02/2012

ESDM011: Seminar 3: Assessment

A235 (a)

08/02/2012

Induction to Q-Review: recording your lecture and getting online

DELU25

08/02/2012

Getting Started with E-Learning

DELU42

08/02/2012

Extending Blackboard -Wimba Voice Tools

DELU30

10/02/2012

Preparing for the new VLE

DELU36

10/02/2012

Getting started with teaching toom technologies in QM

DELU31

13/02/2012

Introduction to Problem-Based Learning

C107

15/02/2012

ESDM011 Seminar 3: Assessment

A235 (b)

16/02/2012

Teaching in different settings

C202

16/02/2012

ESDM011: Seminar 4: Giving Feedback to Students

A235 (a)

22/02/2012

Being a PBL Facilitator

C108

22/02/2012

Preparing for the new VLE

DELU36

22/02/2012

Evaluation of Teaching

A224

22/02/2012

Accessible E-Learning

DELU37

23/02/2012

Inter-Professional Learning: Roles and Models

C118

24/02/2012

www.learninginstitute.qmul.ac.uk/booking

47


Index of Courses

Learning and Teaching

Course code

Date

Detecting and Deterring Plagiarism

A206

24/02/2012

Getting Started with E-Learning for CILT

DELU45

28/02/2012

ESDM011: Seminar 4: Giving Feedback to Students

A235 (b)

01/03/2012

ESDM011: Seminar 5: Thread and Programme Design

A235 (a)

07/03/2012

Introduction to Audience Voting Systems: â&#x20AC;&#x153;Ask the Audienceâ&#x20AC;? Promoting student engagement

DELU26

07/03/2012

Getting Started with E-Learning for CILT

DELU45

07/03/2012

Introduction to iTunesU

DELU43

11/03/2012

Teacher Coaching: A Process for Supporting Practicing Teachers

A260

13/03/2012

Preparing for the new VLE

DELU36

14/03/2012

(cont)

ESDM011: Seminar 5: Thread and Programme Design

A235 (b)

15/03/2012

Dealing with problems in teaching

C204

15/03/2012

Getting Started with Distance Learning

DELU41

20/03/2012

ESDM011: Seminar 6: Evaluation of Teaching and Learning

A235 (a)

21/03/2012

TurnitinUK & the VLE - plagiarism detection in the VLE

DELU22

21/03/2012

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

27/03/2012

Blackboard: Quiz Building and Exams

DELU38

27/03/2012

Induction into Presentation Technologies at QMUL

DELU47

28/03/2012

ESDM011: Seminar 6 Evaluation of Teaching and Learning

A235 (b)

29/03/2012

Evaluation of Teaching Practice

C205

29/03/2012

Teacher Coaching: A Process for Supporting Practicing Teachers

A260

02/04/2012

ESDM009: Seminar 1: Teaching Quality and Impact

A2371

04/04/2012

Introduction to the BOS Online Survey Tool

DELU44

04/04/2012

Preparing for the new VLE

DELU36

06/04/2012

Introduction to Problem-Based Learning

C107

18/04/2012

Strategies to Improve Assessment

A257

18/04/2012

Being a PBL Facilitator

C108

25/04/2012

Making a Case for Excellence in Teaching

A258

26/04/2012

Supporting Students who are Failing Academically

C119

02/05/2012

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

02/05/2012

PhD Dissertation and Project Supervision in Arts, Humanities and Social Sciences

A119

09/05/2012

Detecting and Deterring Plagiarism

A206

10/05/2012

Preparing for the new VLE

DELU36

10/05/2012

Interactive Teaching

A248

07/06/2012

Introduction to Problem-Based Learning

C107

13/06/2012

Learning with Role-Play

C115

13/06/2012

Enhancing Visual Presentation in Lectures

A249

13/06/2012

Training the Trainers (OCN accredited) (Day 1)

IG100

14/06/2012

Training the Trainers (OCN accredited) (Day 2)

IG100

18/06/2012

Introduction to Educational Research

A259

19/06/2012

Being a PBL Facilitator

C108

20/06/2012

48

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

Learning and Teaching

Course code

Date

Train Your Voice for Teaching

A254

20/04/2012

Getting Started with E-Learning for CILT

DELU45

21/06/2012

Student Support and Personal Tutoring

A220

27/06/2012

Course and Programme Design

A251

27/06/2012

Introduction to Problem-Based Learning

C107

04/07/2012

(cont)

Being a PBL Facilitator

C108

11/07/2012

ESDM009: Seminar 2: Research Quality and Impact

A2372

05/09/2012

ESDM009: Seminar 3: Academic Service and Citizenship

A2373

18/10/2012

From Camera to YouTube - putting your videos online

DELU32

On-demand

How to Podcast and get on iTunes

DELU33

On-demand

What can I do with Web 2.0?

DELU34

On-demand

Online Debate: Facilitation and Promotion

DELU36P

On-demand

Blackboard: Online coursework and feedback

DELU39

On-demand

E-Learning consultation session

DELU46

On-demand

Teaching with Patients in Clinical Settings 1

C122

See Website

Teaching with Patients in Clinical Settings 2

C122

See Website

Teach your first session - Science and Engineering

GT101

See Website

Immigration Rules

M206

See Website

Immigration Rules - UPDATE

M206a

See Website

Introduction to Leadership & Managing Teams (Day 1)

ARP1

19/09/2011

Introduction to Leadership & Managing Teams (Day 2)

ARP1

21/09/2011

Legal and Regulatory

Management Development

Managing Performance

HR007

06/10/2011

Influencing and Negotiating Skills

M186

25/10/2011

Introduction to Mentoring and Coaching

M128

26/10/2011

Managing Conflict and Dealing with Difficult Situations

M146

07/11/2011

Leadership & Managing Your Research Team: Managing the Human Factor (Day 1)

ARP2

30/11/2011

Leadership & Managing Your Research Team: Managing the Human Factor (Day 2)

ARP2

02/12/2011

Developing Resilience

M195

15/11/2011

Professional Leadership and Management Award for Support Staff (OCN accredited) - Induction

MP138

10/01/2012

Leadership & Managing Your Research Team: Managing the Human Factor (Day 3)

ARP2

12/01/2012

Leadership and Management: A Strategic Perspective for Senior Staff (Day 3)

ARP3

16/01/2012

Influencing and Negotiating Skills

M186

18/01/2012

Leadership and Management: A Strategic Perspective for Senior Staff (Day 4)

ARP3

24/01/2012

Leadership and Management: A Strategic Perspective for Senior Staff (Day 5)

ARP3

03/02/2012

www.learninginstitute.qmul.ac.uk/booking

49


Index of Courses

Management Development

(cont)

Course code

Date

Module 1 - Role and Functions of a Supervisor

MP138

07/02/2012

Developing Resilience

M195

09/02/2012

Introduction to Leadership & Managing Teams (Day 1)

ARP1

23/02/2012

Introduction to Leadership & Managing Teams (Day 2)

ARP1

27/02/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

08/03/2012

Module 2 - Meeting Customers Needs

MP138

16/03/2012

Managing Conflict and Dealing with Difficult Situations

M146

20/03/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

05/04/2012

Influencing and Negotiation Skills

M186

11/04/2012

Introduction to Mentoring and Coaching

M128

17/04/2012

Developing Resilience

M195

24/04/2012

Module 3 - Developing Individuals and Teams

MP138

27/04/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

03/05/2012

Managing Performance

HR007

21/05/2012

Introduction to Leadership and Managing Teams for Support Staff (Institute for Leadership and Management endorsed) (Day 1)

M162

23/05/2012

Introduction to Leadership and Managing Teams for Support Staff (Institute for Leadership and Management endorsed) (Day 2)

M162

24/05/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

31/05/2012

Appraisers: Planning and Carrying out an Appraisal Review meeting with QMPAS

AP008

07/06/2012

Module 4 - Managing Conflict

MP138

12/06/2012

Managing Conflict and Dealing with Difficult Situations

M146

20/06/2012

Introduction to Leadership & Managing Teams (Day 1)

ARP1

26/06/2012

Introduction to Leadership & Managing Teams (Day 2)

ARP1

28/06/2012

Module 5 - Managing Change

MP138

12/07/2012

Fair Selection Update

HR003

See Website

Leadership and Management Award for Professional Services Staff (Day 4)

MP122p

See Website

Leadership and Management Award for Professional Services Staff (Day 1)

MP122p

See Website

Leadership and Management Award for Professional Services Staff (Day 2)

MP122p

See Website

Leadership and Management Award for Professional Services Staff (Day 3)

MP122p

See Website

Fair Selection and Interview Skills

HR001

See Website

Discipline and Grievance

HR010

See Website

Minute Writing

M101

03/10/2011

Minute Writing

M101

12/01/2012

Chairing Meetings

M200

17/04/2012

Meeting Skills

50

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

Personal Effectiveness Planning for Difficult Conversations

M142

04/11/2011

Event Management

M130

16/11/2011

Applying Best Procurement Practice

P117

21/11/2011

Mind-Mapping for Support Staff

M217

12/12/2011

Speed Reading for Support Staff

M218

14/12/2011

Planning for Difficult Conversations

M142

10/01/2012

Mind-Mapping for Support Staff

M217

15/05/2012

Speed Reading for Support Staff

M218

16/05/2012

Planning for Difficult Conversations

M142

04/07/2012

Introduction to Leadership & Managing Teams (Day 1)

ARP1

19/09/2011

Introduction to Leadership & Managing Teams (Day 2)

ARP1

21/09/2011

PhD Induction

R175

05/10/2011

PhD Induction

R175

06/10/2011

Postgraduate Research Students and Early Career Researchers

How to Successfully Apply for Jobs in Academia

R213a

07/10/2011

Managing your PhD

R121

10/10/2011

How to use Endnote for the Arts

DELUEL27P

11/10/2011

How to use Endnote for Medicine and the Sciences

DELUEL25P

13/10/2011

Exploring Careers Outside Academia

R215b

17/10/2011

Demonstrating in the Laboratory (SBCS only)

R180

19/10/2011

Critical Thinking

R209

28/10/2011

Interview Skills for Jobs Outside Academia

R184b

08/11/2011

How to use Endnote for Medicine and the Sciences

DELUEL25P

08/11/2011

Presenting Your Research to an Audience (Day 1)

R182

11/11/2011

Communicating your Research - Public Engagement

R225

11/11/2011

Making the Most of Your First Academic Conference

R210

14/11/2011

Effective Networking

R219

14/11/2011

Mindmapping & Speed Reading

R199

17/11/2011

How to use Endnote for Sciences & Engineering

DELUEL26P

18/11/2011

Creative Thinking

R173

23/11/2011

How to use Endnote for Law

DELUEL28P

24/11/2011

Writing for Publication

R160

25/11/2011

Making a Poster Presentation

R126

25/11/2011

Leadership & Managing Your Research Team: Managing the Human Factor (Day 1)

ARP2

30/11/2011

Time Management for Researchers

R107

01/12/2011

Leadership & Managing Your Research Team: Managing the Human Factor (Day 2)

ARP2

02/12/2011

Interview Skills for Jobs in Academia

R184a

06/12/2011

How to use Endnote for the Arts

DELUEL27P

07/12/2011

www.learninginstitute.qmul.ac.uk/booking

51


Index of Courses

Postgraduate Research Students) and Early Career Researchers (cont)

Course code

Date

Assertive Communication for Researchers

R229

09/12/2011

Negotiation & Influencing Skills

R243

09/12/2011

How to use Endnote for Medicine and the Sciences

DELUEL25P

09/12/2011

Writing your Thesis

R155

13/12/2011

The Viva

R157

13/12/2011

Reading Critically & Analytically

R208

15/12/2011

Managing your PhD

R121

11/01/2012

Leadership & Managing Your Research Team: Managing the Human Factor (Day 3)

ARP2

12/01/2012

Leadership and Management: A Strategic Perspective for Senior Staff (Day 3)

ARP3

16/01/2012

How to use Endnote for the Arts

DELUEL27P

19/01/2012

Writing for Publication

R160

23/01/2012

Making a Poster Presentation

R126

23/01/2012

Leadership and Management: A Strategic Perspective for Senior Staff (Day 4)

ARP3

24/01/2012

How to use Endnote for Law

DELUEL28P

31/01/2012

Presenting Your Research to an Audience (Day 2)

R182

01/02/2012

Communicating your Research - Public Engagement

R225

01/02/2012

Leadership and Management: A Strategic Perspective for Senior Staff (Day 5)

ARP3

03/02/2012

Reading Critically & Analytically

R208

06/02/2012

Managing Your PhD

R121

08/02/2012

How to use Endnote for Sciences & Engineering

DELUEL26P

09/02/2012

Teamwork for researchers

R216

10/02/2012

Exploring Careers Outside Academia

R215b

13/02/2012

Writing your Thesis

R155

14/02/2012

The Viva

R157

14/02/2012

How to use Endnote for Medicine and the Sciences

DELUEL25P

17/02/2012

Introduction to Leadership & Managing Teams (Day 1)

ARP1

23/02/2012

Introduction to Leadership & Managing Teams (Day 2)

ARP1

27/02/2012

How to use Endnote for the Arts

DELUEL27P

28/02/2012

Creative Thinking

R173

02/03/2012

Writing for Publication

R160

05/03/2012

Making a Poster Presentation

R126

05/03/2012

Time Management for Researchers

R107

09/03/2012

Self-Motivation During Your PhD

R222

09/03/2012

Critical Thinking

R209

19/03/2012

How to successfully Apply for Jobs Outside Academia

R213b

20/03/2012

How to use Endnote for Medicine and the Sciences

DELUEL25P

23/03/2012

Mindmapping and Speed Reading

R199

26/03/2012

Presenting Your Research to an Audience (Day 1)

R182

27/03/2012

52

www.learninginstitute.qmul.ac.uk/booking


Index of Courses

Postgraduate Research Students) and Early Career Researchers (cont)

Course code

Date

Communicating your Research - Public Engagement

R225

27/03/2012

Exploring Careers In Academia

R215a

30/03/2012

Writing your Thesis

R155

16/04/2012

The Viva

R157

16/04/2012

How to use Endnote for Law

DELUEL28P

18/04/2012

How to use Endnote for Sciences & Engineering

DELUEL26P

20/04/2012

Interview Skills for Jobs Outside Academia

R184b

23/04/2012

Reading Critically & Analytically

R208

24/04/2012

Assertive Communication for Researchers

R229

30/04/2012

Negotiation & Influencing

R243

30/04/2012

Making the Most of Your First Academic Conference

R210

01/05/2012

Effective Networking

R219

01/05/2012

Managing Your PhD

R121

08/05/2012

Presenting Your Research to an Audience (Day 2)

R182

14/05/2012

Communicating your Research - Public Engagement

R225

14/05/2012

How to use Endnote for Medicine and the Sciences

DELUEL25P

15/05/2012

Mindmapping and Speed Reading

R199

17/05/2012

Critical Thinking

R209

22/05/2012

Interview Skills for Jobs in Academia

R184a

29/05/2012

Writing for Publication

R160

15/06/2012

Making a Poster Presentation

R126

15/06/2012

Introduction to Leadership & Managing Teams (Day 1)

ARP1

26/06/2012

Introduction to Leadership & Managing Teams (Day 2)

ARP1

28/06/2012

R121

10/10/2011

Project Management Managing your PhD Project Planning

M140

28/11/2011

Managing your PhD

R121

11/01/2012

Managing Your PhD

R121

08/02/2012

Project Planning

M140

19/04/2012

Managing Your PhD

R121

08/05/2012

Fair Selection Update

HR003

See Website

Fair Selection and Interview Skills

HR001

See Website

Recruitment and Selection

www.learninginstitute.qmul.ac.uk/booking

53


The Learning Institute

Research Staff and Postgraduate Research Students

Course code

Date

"PhD Supervision in Science, Engineering and Biomedical Sciences"

A115

22/09/2011

PhD Induction

R175

05/10/2011

PhD Induction

R175

06/10/2011

How to Successfully Apply for Jobs in Academia

R213a

07/10/2011

Managing your PhD

R121

10/10/2011

Detecting and Deterring Plagiarism

A206

01/11/2011

Interview Skills for Jobs Outside Academia

R184b

08/11/2011

Effective Networking

R219

14/11/2011

Developing Resilience

M195

15/11/2011

Mindmapping & Speed Reading

R199

17/11/2011

Creative Thinking

R173

23/11/2011

Writing for Publication

R160

25/11/2011

Time Management for Researchers

R107

01/12/2011

Interview Skills for Jobs in Academia

R184a

06/12/2011

Developing Resilience

M195

14/12/2011

Managing your PhD

R121

11/01/2012

Writing for Publication

R160

23/01/2012

Managing Your PhD

R121

08/02/2012

Developing Resilience

M195

09/02/2012

Teamwork for researchers

R216

10/02/2012

Detecting and Deterring Plagiarism

A206

24/02/2012

Creative Thinking

R173

02/03/2012

Writing for Publication

R160

05/03/2012

Self-Motivation During Your PhD

R222

09/03/2012

Time Management for Researchers

R107

09/03/2012

How to successfully Apply for Jobs Outside Academia

R213b

20/03/2012

Mindmapping and Speed Reading

R199

26/03/2012

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

27/03/2012

Interview Skills for Jobs Outside Academia

R184b

23/04/2012

Developing Resilience

M195

24/04/2012

Effective Networking

R219

01/05/2012

PhD Supervision in Science, Engineering and Biomedical Sciences

A115

02/05/2012

Managing Your PhD

R121

08/05/2012

PhD Dissertation and Project Supervision in Arts, Humanities and Social Sciences

A119

09/05/2012

Detecting and Deterring Plagiarism

A206

10/05/2012

Mindmapping and Speed Reading

R199

17/05/2012

Interview Skills for Jobs in Academia

R184a

29/05/2012

Writing for Publication

R160

15/06/2012

54

www.learninginstitute.qmul.ac.uk/booking


The Learning Institute

Self-Management

Course code

Date

Developing Resilience

M195

15/11/2011

Mindmapping & Speed Reading

R199

17/11/2011

Time Management for Researchers

R107

01/12/2011

Managing Multiple Priorities

M181

07/12/2011

Developing Resilience

M195

14/12/2011

Developing Resilience

M195

09/02/2012

Mind-Mapping and Speed Reading

M216

29/02/2012

Time Management for Researchers

R107

09/03/2012

Planning for Retirement (Day 1)

M192

12/03/2012

Planning for Retirement (Day 2)

M192

13/03/2012

Mindmapping and Speed Reading

R199

26/03/2012

Developing Resilience

M195

24/04/2012

Mindmapping and Speed Reading

R199

17/05/2012

Managing Multiple Priorities and Time

M181

20/06/2012

Writing your Thesis

R155

13/12/2011

Writing your Thesis

R155

14/02/2012

Writing your Thesis

R155

16/04/2012

Supporting Students who are Failing Academically

C119

02/05/2012

Working with International Students - the Implications of Culture

M208

See Website

Mental Health Awareness (Academic Staff)

M203a

See Website

Immigration Rules

M206

See Website

Immigration Rules - UPDATE

M206a

See Website

Student Support

www.learninginstitute.qmul.ac.uk/booking

55


The Learning Institute

LI Short Courses Programme Booking Arrangements 1. The Learning Institute offers an open programme of courses, workshops and short programmes which are advertised through the Learning Institute website and in our Handbook (published each autumn). This programme is open to all staff members at Queen Mary and is planned taking account of budget available and learning and development needs that have been identified by heads of schools and institutes, and others in the College. 2. The programme aims to provide activities for all categories of College staff, with many courses and workshops being targeted at specific groups of staff. It also supports all categories of researchers.

6. Queen Mary staff and students are not normally charged fees for attendance at courses, workshops or short programmes offered by The Learning Institute. Other staff in NHS Trusts who teach Queen Mary students are also normally able to attend courses free of charge. All others will be a charged course fee at the following rate: Half day activity Full day activity Other course fees

ÂŁ95 ÂŁ170 as advised

4. Bookings for courses are accepted on a first come, first served basis. The Learning Institute will normally acknowledge receipt of a booking within two working days by email (if possible) and we will confirm whether or not you have been booked onto a course or workshop.

7. Exceptionally, participants may have to cancel places at courses because of illness or for operational reasons. Cancellations for other reasons received less than two working days before the scheduled start of a course may incur a cancellation fee equal to the full course fee given above. You may also incur a fee if you do not attend a course on which you have booked, and have not cancelled your booking beforehand. This is to minimise unnecessary wastage of resources. This fee will be charged to your head of school or institute. Schools/Institutes are free to substitute names of staff attending courses.

5. Sometimes when courses are fully booked, a waiting list will be opened. You will be informed if your name is held on a waiting list and you will be offered a place if one becomes available.

8. Staff and students attending courses, workshops and short programmes can receive a Certificate of Attendance to help them log their own record of continuing professional development.

3. Bookings for courses offered by The Learning Institute may be made through our website, by email or by telephone. For operational reasons, some categories of staff will need to obtain permission from their heads of school, institute or line managers in order to be released to attend staff development activities.

Dr Steve Ketteridge Director of The Learning Institute August 2011

56

www.learninginstitute.qmul.ac.uk


The Learning Institute

Notes

www.learninginstitute.qmul.ac.uk/booking

57


The Learning Institute

Notes

58

www.learninginstitute.qmul.ac.uk


Educational and Staff Development

Academic Practice The Team

Contacts:

The Academic Practice team is part of Educational and Staff Development. We support learning and teaching through consultancy, educational research, courses and workshops.

David Andrew – Head of Academic Practice and Course Director PGCAP e: d.andrew@qmul.ac.uk Helen Garrett – Course Director CILT e: h.garrett@qmul.ac.uk Jo Cordy – Development Adviser for Research Students e: j.m.cordy@qmul.ac.uk Matthew Williamson – Education Adviser e: m.williamson@qmul.ac.uk Giles Martin – Learning and Teaching Development Adviser e: g.martin@qmul.ac.uk

Our programmes The team runs a number of programmes to support staff in learning and teaching, including the Postgraduate Certificate in Learning and Teaching (which is primarily for new full-time academic staff), the Certificate in Learning and Teaching (which is for part-time educators), the Demonstrators’ Academic Development Programme (which is for demonstrators in science and engineering disciplines) and the Postgraduate Diploma in Academic Practice (which is for experienced staff who wish to carry out an educational research project). There is also a wide-ranging programme of stand-alone workshops in various areas of academic practice which would be of interest to any staff involved in teaching or the support of learning.

http://www.esd.qmul.ac.uk/acprac/

For postgraduate research students there is an exciting programme of courses, workshops and events designed to help them recognise and develop the key skills they will need to effectively manage their research and plan for the future (see page ?? for further details)

Recognising and rewarding excellence We also run and manage schemes to support and reward innovation and excellence in learning and teaching. These include Small Grants for the Development of Learning and Teaching, Drapers’ Prizes for Developments in Learning and Teaching and the Drapers’ Awards for Excellence in Teaching. We also manage the College’s process for the National Teaching Fellowship scheme, including coaching applicants and assisting in writing documentation.

Research and events We also carry out educational research and organise events to foster discussion of education within the College. These include the annual Drapers’ Lecture on Learning and Teaching, which is given by an expert in learning and teaching from outside the College, the annual Learning and Teaching Forum, which aims to spread good practice from within the College, an annual student experience seminar and the series of Educational Research Seminars, which are presented by a mix of internal and external speakers on current research into higher education.

Consultancy We also offer consultancy services to departments and individuals from across the College. This is usually in the form of one-to-one guidance and advice from an appropriate member of the team. Issues which we have worked on recently include: Developing assessment criteria for engineering projects, developing learning outcomes and module descriptors for Law, redesigning practical classes in biological sciences and developing skills in mathematics.

To book a course: www.learninginstitute.qmul.ac.uk

59


This handbook has been printed on environmentally friendly material from sustainable sources The Handbook is produced by The Learning Institute - Pub8291 For further information contact: The Learning Institute Bancroft Building Queen Mary, University of London London E1 4NS t: (0)20 7882 2800 e: li@qmul.ac.uk www.learninginstitute.qmul.ac.uk


Learning Institute Handbook 2011-12