Designed by: Sanj Saigal
Small Talk Business English
To identify with the skill used to generate conversation in an office environment .
Conversations used in the workplace are not necessarily confined to work. Non-work related conversations used at work are regarded as small talk. Here are some occasions where small talk could be applied within an office environment: please see next page.....
A YouTube link......
Small talk requires the learner to engage in polite conversation with someone, often with no prior warning. LetÂ´s look at some examples of where this is applied:
Small Talk From one business topic to another
Filling a silence
https:// soundcloud. com/ learnenglish online001/ small-talkrole-play-1
Press the links to get different role play scenarios
While waiting at a photocopy machine
Just before a meeting
Socialising with a client
At the beginning or end of a working day
During a break at a meeting
Have you ever been in a situation where there has been nothing to say in a conversation?
What conversational subjects do you talk about at work?
What subjects are not good to talk about?
Do you think that small talk is an effective conversational tool?
Talk about the weather
Some key words: Degrees The weekend Going Out
Talk about food
Some key words: Taste Hot Expensive Good Value
Talk about technology
I phone 5 New Samsung Galaxy New E Reader Latest Smart TV
Talk about music
Artist Concert Interview Gossip
Talk about technology
Video link http://www.youtube.com/ watch?v=jYeX5oEw0h8
Video link http://www.youtube.com/ watch?v=OcMOkMHhoZI
Video links YouTube
Additional Notes: Small talk is a skill which requires confidence and as such has to be practiced. Please take a look at the following topics which may help you; 1. The view out of the window 2. The layout of the room 3. The food in the company canteen 4. Recent news 5. A film that you have seen recently 6. The coffee you are drinking 7. A recent business trip Small talk can be applied to telephone conversations however this depends on the level of formality. If mastered as a skill, you will be able to apply to increasing sales, productivity and opportunity.
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