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Birmingham Adult Education Service

Learner Adult

Education Handbook courses 2013/14

to get get more moreinformation information

visit www.bgfl.org/learnbaes visit www.bgfl.org/learnbaes

call call0121 0121303 3034318 4318


Term dates 2013/14 Autumn term - 2013

Monday 16th September - Friday 20th December Half-term: Monday 28th October - Friday 1st November

Spring term - 2014

Monday 6th January - Friday 11th Apri l Half-term: Monday 17th February - Friday 21st February

Summer term - 2014

Monday 28th April - end date depends upon course Half-term: Monday 26th May - Friday 30th May

Please contact centre staff or a member of the learner services team (see page 5) if you require this handbook in an alternative format or an easy-read version


Contents Welcome To BAES . . . . . . . . . . . . . . . . . . . . . . 02 Useful Contacts . . . . . . . . . . . . . . . . . . . . . . .

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Learner Services at BAES . . . . . . . . . . . . . . . . . .

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The Learner Services Team . . . . . . . . . . . . . . . . . . 05 Lifelong Learning Account (LLA) . . . . . . . . . . . . . . . 06 Additional Learning Support . . . . . . . . . . . . . . . 07-08 Improving Your English & Maths . . . . . . . . . . . . . . . 09 Fees, Payments and Refund . . . . . . . . . . . . . . . 10-11 Cancellations and Transfers . . . . . . . . . . . . . . . . .

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Financial Support . . . . . . . . . . . . . . . . . . . . . 14-15 Childcare While You Study . . . . . . . . . . . . . . . . 16-17 Disclosure & Barring Service (DBS) . . . . . . . . . . . . . . 18 Attendance & Punctuality . . . . . . . . . . . . . . . . . . . 19 Examinations & Accreditation . . . . . . . . . . . . . . . .

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Exam Appeals Procedures . . . . . . . . . . . . . . . . . . 21 Your Views - Making Your Views Known . . . . . . . . . 22-23 Learner Entitlement . . . . . . . . . . . . . . . . . . . . .

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Learner Responsibility . . . . . . . . . . . . . . . . . . . .

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Equality & Diversity . . . . . . . . . . . . . . . . . . . . . . 26 Health & Safety . . . . . . . . . . . . . . . . . . . . . . . . 27 Safeguarding . . . . . . . . . . . . . . . . . . . . . . . . . 28 Data Protection Statement . . . . . . . . . . . . . . . . . . 29 Appropriate Use Of I.T. . . . . . . . . . . . . . . . . . . . . 30 Other Information . . . . . . . . . . . . . . . . . . . . . . . 31 Notes . . . . . . . . . . . . . . . . . . . . . . . . . .

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Calendar 2013-14 . . . . . . . . . . . . . . . . . . . . . . 35 Timetable . . . . . . . . . . . . . . . . . . . . . . . . . .

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Welcome to BAES Welcome to Birmingham Adult Education Service (BAES) in 13/14. We are pleased you have joined us whether you are a new learner or have studied with us before. Our aim is to ensure that you have a successful and rewarding learning experience while on your BAES course. This handbook will provide you with some key information to help you make the most of your time with us. It includes information about the support we can offer you and what we expect of you as a learner. If you have any questions about our services, please ask your tutor or centre staff.

Learner Handbook 2013/14

We hope that you will enjoy your time with us.

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Best wishes

Liz Stearn Head of Business and Learner Services

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Useful Contacts

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Centre manager/Co-ordinator: . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

Learner Handbook 2013/14

Centre: . . . . . . . . . . . . . . . . . . . .

Centre telephone: . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . Tutor: . . . . . . . . . . . . . . . . . . . . . . . . Tutor contact details: . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . Other contacts: . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

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Learner Services @ BAES At BAES we offer a range of services to support learners to succeed and progress on their courses.

General Enquiries - The Centre Team Centre staff will be happy to help you with any general enquiries you may have about: • Facilities at the centre and opening times • Childcare arrangements • Health & Safety • Financial support • Concerns and complaints Centre staff can also make an appointment for you to see a member of the Learner Services Team.

Learner Handbook 2013/14

Learning Support - The Learner Services Team

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The Learner Services Team are specialists who can offer support, information and advice on: • Routes back into work and courses leading to employment. We use the latest careers guidance software to help you make the right choice • Different options if the course is not meeting your needs • Extra help with Maths or English • Specialist assessments and support e.g. Dyslexia • Specialist resources if you have a disability or learning difficulty (see Additional Learning Support pages 07-08)

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The Learner Services Team

Hart, James Watt Campus, Kingstanding, Naseby, Osborne and Ward End Park House. Ruth Duncombe 0121 464 6481 ruth.duncombe@birmingham.gov.uk

Learner Handbook 2013/14

Aston, Boldmere, Handsworth Fire Station and St Georges Community Hub. Lis Dawson 0121 675 3270 lis.dawson@birmingham.gov.uk

Sparkhill and Stone Hall. Kate Howes 0121 464 9149 kate.howes@birmingham.gov.uk Hall Green, The Pump, Selly Oak and Trittiford. Sarah Roberts 0121 464 7406 sarah.j.roberts@birmingham.gov.uk Dame Elizabeth Cadbury, Bournville, Northfield and Quinborne. Raksha Solanki 0121 464 8281 raksha.solanki@birmingham.gov.uk Brasshouse Language Centre and Small Heath. Salma Ladak 0121 303 8643 salma.a.ladak@birmingham.gov.uk

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Lifelong Learning Account (LLA) A Lifelong Learning Account is a free online resource open to everyone aged 16 years and above in England. A LLA provides a variety of resources to help you manage your career/employment opportunities and keep a record of your learning throughout your life. There is support for: • Developing your CV using an easy to understand process • Matching existing skills to possible jobs • Finding and choosing the right course • Planning and managing information to make the right career/job choices • Finding out about funding • Recording and sharing your achievements with others

Learner Handbook 2013/14

A LLA is quick to open:

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Step 1 Go to http://nationalcareersservice.direct.gov.uk/account/ Step 2 Click on ‘open an account’ at the top of the page Step 3 Follow the stages to open an account

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Additional Learning Support

• Tick the relevant box on the enrolment form • Speak to your tutor or Centre staff • Make an appointment to see a member of the Learner Services Team We will do all we can to meet your needs but it is important that you inform us about your requirements as soon as you can. If you disclose information about any disability we will use the information sensitively and work with you to find the right support.

Learner Handbook 2013/14

At BAES we understand that our learners have differing needs and some may require extra support to achieve their learning goals.If you want to speak to a member of staff in confidence about your support needs, either:

Support available: • Confidential one-to-one interviews with an experienced member of staff • Language, English or Maths assessments and support • Assessments and support for dyslexia • Assessments to identify specialist equipment or resources needed e.g. large print, hearing loops, computer equipment and assistive technology • Interpretation services • Teaching and learning support

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Additional Learning Support BAES welcomes learners with disabilities. We continue to improve facilities and services to comply with best practice and meet the requirements of the Equality Act.

Dyslexia

Learner Handbook 2013/14

People with dyslexia may have difficulty with reading, writing, spelling or number work. They often have a high level of other skills and adults with dyslexia go on to succeed in all walks of life. If you think you may have dyslexia, because you have one or more of these difficulties, or you find it hard to organise your work, speak to your tutor who can refer you for specialist help. We can organise a dyslexia assessment to find out what would help you to learn, put in extra support and request extra time in exams where appropriate.

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Improving your English & Maths

• To improve their writing skills for other courses • Because they need an English or Maths qualification for their chosen career or to get onto a course • To be able to help their children with their homework • To improve general confidence with everyday reading, writing and maths tasks Did you know that people with a Level 2 Maths qualification can expect to earn on average £2,100 a year more than people who don’t have one? So, even if you are confident in your skills, you should consider studying for a qualification.

Learner Handbook 2013/14

If you would like to improve your English or Maths skills and gain a qualification, we offer free or discounted courses at most of our centres. People join these classes for many reasons:

How do I join? Ask your tutor or centre staff if there are English and Maths classes at the centre you attend, and how to join. If there are no classes at the centre you come to, the BAES Learning Directory lists centres where these are offered - there is sure to be one near you. You will need to ring the centre, tell them you would like to join, and they will help you from there.

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Fees, Payments and Refunds Additional Costs There may be additional charges for exams or course materials. You are advised to check with your tutor to find out about any additional costs you will have to pay. For Government Priority courses you can apply to the Discretionary Learner Support for help with costs associated with your course (see page 15).There are a number of funds available to support learners experiencing financial hardship. If you have a low income and cannot afford to pay the full course fee, speak to a member of our centre staff who will advise you on financial support available. (See page 14-15).

Learner Handbook 2013/14

Paying by Instalments

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We prefer learners to pay all their course fees when they enrol, but recognise this may be difficult. For longer leisure courses you can pay half the course fee in September and half the course fee in January. If you are enrolled on a Government Priority course that is longer than one term, you can pay in three monthly instalments at your centre. This means if you enrol on a one year course in September, you must complete payments by the end of November 2013.

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We also have a Direct Debit scheme for learners enrolled on Government Priority courses which are 24 weeks or longer. After an initial payment of a third of the total fees, the remaining costs can be spread over, up to, 5 equal payments.

Fees - Reminder Before starting your course with us, all fees should have been paid, instalment plan agreed or direct debits set up. All proof for concessions must also be shown or the full fee will be charged.

Learner Handbook 2013/14

Direct Debit

Refunds We regret that course fees are only refundable if we have to close a course or if you withdraw from a course before it starts.

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Cancellations and Transfers Class Closures We try very hard to avoid closing classes. However classes can only run subject to sufficient numbers of enrolments. If numbers are too low, your class may be closed or merged with another class. Under these circumstances you will be offered the opportunity to transfer to a similar class if one is available or receive a refund. The refund will be pro-rata for leisure courses. We regret that we cannot give refunds in any other circumstances.

Learner Handbook 2013/14

Transfers

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It is usually possible to transfer to a different class if your circumstances change or if you are enrolled on an unsuitable course. Please consult your tutor or contact a member of the Learner Services Team (see page 5) to discuss the alternatives available.

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Learner Handbook 2013/14

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Financial Support If you are on a Government Priority course and claiming benefits, or on a low income, you may be eligible to apply for help with costs related to your study. You can get full details of Government funded financial support schemes, the eligibility criteria for these and application forms at www.direct.gov.uk/moneytolearn or by phoning 0800 121 8989. You can also get further information, application forms and help with completing these from centre staff or from a member of the Learner Services Team. Some of the key support funds available:

Learner Handbook 2013/14

Professional and Career Development Loans

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These are bank loans of between £300 - £10,000 to help pay for learning. The loans are interest free while you are studying and you have to start to repay the loan one month after your course ends.

Loans for over 24s on Level 3 courses If you are under 24, there is separate funding available for many learners. If you are over 24 and on a Level 3 course, then you must pay the full fee or take out a loan. Please ask staff for details.

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Learner Handbook 2013/14

16-19 Bursary Fund This is a Government scheme to help young people facing financial hardship to stay in full-time education. To be eligible learners must be on a full-time programme of study (minimum of 450 hours per year).

Discretionary Learner Support* The Discretionary Learner Support is a limited discretionary grant provided by the Skills Funding Agency to help learners experiencing financial hardship to stay in education. This fund can be used to help with the course costs: exam fees, childcare costs and DBS checks where they are a requirement of the course. To apply you must; • Be on a Government Priority course • Meet residency requirements • Provide evidence that you are on a low income or experiencing financial hardship You will normally be expected to make a minimum contribution of £20 towards your course fees and your exam fees. *Please note: All support funds are subject to individual eligibility and the availability of funds. Before applying, check if you and the course you have enrolled on are eligible. You must provide proof of your income and status to apply.

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Childcare While You Study Free Childcare for 3 & 4 year olds All children aged three and four in England are entitled to free part-time nursery education. This can be in a variety of settings (including childminders), as long as it is registered by Government regulatory bodies and inspected regularly. The maximum entitlement is five 3 hour sessions (usually morning or afternoon) each week for up to 38 weeks a year.

How to apply To find out how to claim your child’s free part-time nursery place, contact the Family Information Service on 0121 303 3521

Learner Handbook 2013/14

Care to Learn

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This fund is for young parents under 20. If you qualify you can claim up to £160 per week in childcare costs for each child, plus travel costs. It will not affect your benefits and you do not have to be in receipt of benefits to claim Care to Learn.

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Contact a member of centre staff or the Learner Services Team who can provide an information leaflet and an application pack. Alternatively you can contact www. direct.gov.uk or call the Helpline on 0800 121 8989. You must apply within 28 days of starting your course to ensure the payments are made at the beginning.

BAES Supported Childcare If you do not qualify for any of the above and you are on a Government Priority course you may be able to get financial support for childcare. This can be with a childminder or a nursery as long as it is registered by Government regulatory bodies and inspected regularly by Ofsted.

Learner Handbook 2013/14

How to apply

How to apply Contact centre staff or member of the Learner Services Team who will give you an application form for the Discretionary Learner Support (DLS).

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Disclosure & Barring Service (DBS) If you are on a course which includes a placement working with children you will need to have a Disclosure and Barring Service (DBS) check before starting your placement. This check is for any convictions which could make someone unsuitable to work in this role. Your tutor will explain how to apply.

Learner Handbook 2013/14

The cost of the check is £44 and is payable by learners on relevant courses. If you are experiencing financial hardship you can apply to the Discretionary Learner Support for help with the costs.

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Attendance & Punctuality Learner Handbook 2013/14

To maximise the benefits of your course we expect that you will attend each session punctually. We understand that adult learners have busy lives with many commitments. Our staff are always ready to explore ways we can support you to attend regularly. If you know in advance that you will be missing a course session, speak to your tutor who will arrange to send you handouts and course information to keep you up to date. If you are on a work placement you must inform your placement supervisor and tutor if you are unable to attend. We will automatically contact you if you miss a session to see if there is anything we can do to support your return to the class. If your circumstances change and you find you cannot attend at the set time, please speak to your tutor or centre staff about the possibility of changing to a course on a different day or time. If you feel the course is not meeting your needs we can discuss alternatives with you. Where tutors are absent through illness or for other reasons, learners will be notified and the class hours will usually be made up at the end of the course where this is possible.

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Examinations & Accreditation If your course leads to a qualification it is important you fully understand the requirements of the course. Please spend some time at the beginning of your course discussing the following with your tutor: • Whether there is an exam at the end of the course, and if so, how much will it cost and when will it take place • if there is any coursework or other assessed work If you are on an accredited course and feel you require additional support, speak to your tutor or contact a member of the Learner Services Team (see page 5).

Important

Learner Handbook 2013/14

If your fees have been paid through the Discretionary Learner Support, you will be expected to repay the full costs if you do not attend the exam.

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Exam Appeals Procedure Learner Handbook 2013/14

Each awarding body publishes arrangements for appeals against its decisions. If you wish to appeal against an awarding body decision, speak to your tutor or the examinations officer. You will need to take action quickly and should make your appeal as soon as you receive your exam results. BAES has systems in place to ensure that internally assessed work is marked consistently, fairly and accurately. If you wish to make an appeal relating to an internal assessment you should take the following actions: • If you feel your work has been unfairly or wrongly assessed, in the first instance you should take up the matter with the tutor or the assessor who has assessed you. • If, after discussions with the tutor or assessor concerned, you do not accept the grade or award made, you can formally appeal against the assessment decision. • Your appeal must be made in writing to the Curriculum Leader for your area of study. You must lodge your appeal within 10 working days of receiving the assignment or coursework grade. A full copy of our Learner Appeals Procedure is available from centre staff.

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Your Views At BAES we welcome your feedback. Your views are important in helping us improve our services. While you study with BAES there will be a range of opportunities to express your views.

Learner Surveys In class you will be asked to complete BAES Learner

Learner Handbook 2013/14

Surveys on the quality of teaching and learning and on the services we provide. Surveys are generally carried out after your induction, and sometime between the middle and end of your course. They are simple to complete and provide valuable information for BAES Quality Improvement. Between November 2013 and February 2014 some learners may also be asked to participate in a national on-line survey. The survey is carried out by the Skills Funding Agency to look at BAES compared to national standards.

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Anonymous Learner Feedback Books In addition to surveys there are a number of ways you can express your individual views on any aspect of your experience at BAES. You may prefer to express your views in the Anonymous Learner Feedback Books located in the reception areas of our main centres. Your comments in the book will get a written response from the centre. At smaller centres feedback boxes are provided, and responses to your comments are displayed on learner notice boards. Ask centre staff for further information.

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Our main centres host Learner Forums where groups of learners from different courses meet to talk about issues related to their study at BAES. Learners from our smaller centres are encouraged to attend, and transport can be provided between centres where needed. Centre notice boards will display forum feedback, including how we intend to address the issues you raise. The dates and locations of the forums will be displayed at your centre. If you want to get involved, speak to centre staff or a member of the Learner Services Team (see page 5).

Learner Handbook 2013/14

Learner Forums - Get Involved!

Complaints, Compliments and Comments If you wish to make a formal complaint, make a suggestion or have a compliment formally recorded, then Birmingham City Council ‘Your Views’ procedures are followed. You can speak to centre staff who will provide you with a form to complete. Alternatively you can record your comment or complaint on-line by going to www.birmingham.gov.uk/ contact us, or by telephone on 0121 464 9995

Informal Feedback If you want to provide informal feedback, positive or negative on any aspect of your experience at BAES, speak to centre staff who will follow up any local issues or forward your views to other relevant BAES staff.

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Learner Entitlement As a learner, we aim to provide you with: • A programme of study to meet your needs • Information and advice on education, training and career opportunities • Up-to-date information on sources of financial help available • An introduction to your course and a clear explanation of what will be expected of you • A variety of teaching and learning methods to meet differing needs • Tutoring by experienced and qualified staff • Additional support and equipment if you need this to achieve your learning goals • Good quality learning materials and equipment

Learner Handbook 2013/14

• Your own learning plan

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• Regular reviews of your progress • Information on how you can progress at the end of your course • Recognition of your achievement • Equality and respect • A serious response and support from BAES if you experience discrimination, harassment, bullying or abuse • A safe and healthy place to learn • Opportunities to comment on the quality of your learning experience and our service

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Learner Responsibilities

• Negotiate your learning plan and review your learning and progress with your tutor • Let us know if you need extra support • Take responsibility for your own learning • Attend every course session punctually • Complete assessments, assignments and learning activities

Learner Handbook 2013/14

As a learner, we ask you to: • Complete all enrolment procedures and participate in the induction process

• Attend all exams relevant to your course • Respect other learners and their right to learn • Not accept or participate in any form of discrimination, bullying, harassment or abuse, and report it if it happens • Respect property belonging to others, including that of Birmingham Adult Education Service • Comply with Health & Safety requirements and report any safety concerns • Give us feedback on the course and our services • Tell us if there are any important changes to your personal details, e.g. if you move house, change your name, or change your benefit status • Let us know if you have any disability, condition or mental health issue that may affect your learning so that we can offer support if appropriate

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Equality and Diversity At BAES it is our mission to ensure that all learners, regardless of their differences, have an equal opportunity to benefit from high quality learning.

Learner Handbook 2013/14

We expect all staff and learners to: • Respect one another and treat each other fairly • Encourage good relations between all social and ethnic groups • Challenge and report bullying, harassment or mistreatment of any kind • Contribute towards creating a safe environment for all

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There are nine protected characteristics for protection from discrimination covered by the 2010 Equality Act: • Age • Disability • Gender • Gender reassignment • Marriage and Civil Partnership • Pregnancy and Maternity • Race • Religion and Belief • Sexual Orientation We ask that you report any actions or incidents that you consider inappropriate to a member of staff. Our Equality and Diversity policy and Equality report are available on our website and at all our centres.

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Health and Safety Learner Handbook 2013/14

BAES has a legal obligation under the Health & Safety at Work Act 1974 and supporting legislation, to provide a safe and healthy environment for learners, visitors and staff. The BAES Health & Safety policy, available from centre staff, gives details of how we meet this obligation. To ensure we provide a safe learning environment we train staff and continually review arrangements for learners and staff. At your first class your tutor or centre staff will explain Health & Safety procedures at your centre. These include emergency evacuation, First Aid provision and accident reporting. We all have a responsibility for Health & Safety and we ask you to: • Act in a safe way and be aware of the Health & Safety of yourself and other people • Tell a member of staff about potential hazards and other safety concerns • Follow the instructions of tutors and other members of staff at all times • Use all teaching materials and any equipment safely • Report any accident you have in class or in the Centre to your tutor or centre staff • Inform your tutor or centre staff if you or another person needs first-aid support • Ensure that staff know if you cannot hear a fire bell or evacuate the building without help • Observe our Health & Safety procedures at all times

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Safeguarding BAES is fully committed to safeguarding and promoting the welfare of all learners. We want you to feel safe at all times on your course and have procedures in place to protect learners from potential harm and abuse. Abuse is the violation of an individual’s human rights by another individual or individuals. It can take many forms and includes physical, sexual, financial or emotional abuse. We have named members of staff who deal with child or adult protection and abuse issues. If you have a concern for yourself or others, please contact; Liz Stearn (Lead for Safeguarding) . . . . 0121 303 7631 Susan Eachus . . . . . . . . . . . . . . 0121 464 8132

Learner Handbook 2013/14

John Harrison . . . . . . . . . . . . . . 0121 303 4121

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Sarah Haworth . . . . . . . . . . . . . 0121 675 3187 Carl Marshall . . . . . . . . . . . . . . 0121 464 2776 Sarah Roberts . . . . . . . . . . . . . . 0121 464 7406 Hafsha Shaikh . . . . . . . . . . . . . . 0121 675 7816 Linda Watts . . . . . . . . . . . . . . . 0121 675 3185

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Data Protection

The information you provide is passed on in statistical form to the Skills Funding Agency and the EFA who fund education and training for adults and young people. Data may also be shared with other funding agencies and organisations which monitor the work of BAES.

Learner Handbook 2013/14

All of the information you provide for BAES is collected, processed and stored in compliance with the Data Protection Act 1998. This means we ensure that data is kept securely, kept up to date, and is only used for the purposes intended.

All organisations that will have access to our data are registered under the Data Protection Act 1998.At no time will personal information be passed to organisations for marketing or sales purposes. You have the right to access any personal data that is kept about you. If you wish to look at this data you should make your request in writing to the Business Support Manager. Centre staff will be happy to provide contact details.

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Acceptable Use of IT At BAES we want to ensure that standards of acceptable use of computers are maintained in all our learning centres.

Learner Handbook 2013/14

To achieve this all learners must: • Use computers and the internet responsibly • Use reputable search engines like Google, Yell or Ask • Think carefully before giving personal information or posting photographs on the internet. This information could be altered and misused

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Learners must not • Access and display illegal, obscene, pornographic or offensive material • Use and display offensive or abusive language • Breach copyright laws • Damage the computer • Go into databases illegally or without permission Learners misusing BAES computers will be subject to BAES Disciplinary procedures.

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Other Information The minimum age for enrolment is 16 years at 31st August 2013. In the case of our Family Learning programmes younger children can attend with their parents or carers.

16 to 18 year old learners If you are aged 16 to 18 years you must provide contact details of parents or carers, unless you are living independently. You should provide this information on your enrolment form and notify your tutor if your details change.

Volunteers Trained volunteers are available to support learners on some BAES courses. They always work under the supervision of a tutor. If you are interested in becoming a volunteer for BAES contact a member of the Learner Services Team (see page 5).

Teaching & Learning Observations During your course the quality of teaching and learning provided by BAES will be assessed by classroom observations. This is when a trained observer comes to a class to watch the work of the tutor and their class. Classes are sometimes visited by external inspectors. If an observer or inspector visits your class they will talk to you to find out your views about the tutor, the course and BAES services.

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Learner Handbook 2013/14

 Notes & additional information

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Learner Handbook 2013/14

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Fast Forward Your Career!  Finished your course?  Want to make your newly acquired skills work for you?  Need to find out if you could successfully run your own business? Come along to one of our regular -

FREE

Business Enterprise Days Days are held through out the year, If you would like to attend - please call 0121 303 4318 or email sonia.francis@learnbaes.ac.uk


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28 29 30 31 01 02 03

02 03 04 05 06 07 08

07 08 09 10 11 12 13

04 05 06 07 08 09 10

09 10 11 12 13 14 15

14 15 16 17 18 19 20

11 12 13 14 15 16 17

16 17 18 19 20 21 22

21 22 23 24 25 26 27

18 19 20 21 22 23 24

23 24 25 26 27 28 29

28 29 30 31 01 02 03

25 26 27 28 29 30 31

30 01 02 03 04 05 06

Bank holidays

BAES Holidays

for more details of term dates please see the inside front cover

 35


Learner Handbook 2013/14

Day

Time

Timetable 2013/14 Room Class/Course Code

Tutor

Start Date . . . . . . . . . . . . . . End Date . . . . . . . . . . . . . .

Assessment/Exam Dates . . . . . . . . . . . . . . . . . . . . . . . . . . Learner Number . . . . . . . . . . .



36


* d e t c e n n *Co get

with *your* service

*Connected* is the learner newsletter for Birmingham Adult Education Service. It’s published half-termly, by email, and contains stories relevant to you! You can also access it via our facebook page - www.facebook.com/LearnBAES GOT SOMETHING TO SHARE? We’d love to hear from you and find out more about what’s going on in your learning life. Drop us an email to newsletter@learnbaes.ac.uk and get *Connected* with everyone!


Central Office Birmingham

Adult Aston Community Learning Centre, Education Service 99 Whitehead Road, Aston Birmingham, B6 6EJ

What will will What

YOU learn

this year? this

facebook.com/LearnBAES facebook.com/LearnBAES

@LearnBAES @LearnBAES COMM U

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UST TR

COMM U

LEARNI TY N NI

LEARNI TY N NI

UST TR

Working in partnership with

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Working in partnership with

BIRMINGHAM

BIRMINGHAM

Learner handbook 2013/14  

Learner Handbook for adults on courses with Birmingham Adult Education Service

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