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january 2013

Luncheon Speakers Jefferson County Chamber of Commerce luncheon meetings are held at the Port Townsend Elks Lodge, 555 Otto St., at noon each Monday, federal holidays excluded. Everyone is welcome!

Jan. 7 - Tina FloresMcCleese

Flores-McCleese of Clarity Enterprises will speak about helping you delve into what your financials are telling you. Sponsor UGN

Jan. 14 Richard Bechtel

The founder and president of Bechtel Consulting Group will discuss Market Research - the “Science of Listening.” Market research can help you make better informed decisions, apply limited resources more effectively and move from reactive to proactive.

Jan. 21 - No meeting. Martin Luther King holiday.

Jan. 28 Christina Pivarnik

The marketing director for the City of Port Townsend will present why tourism matters-locally, regionally and statewide.

Finding a place in today’s job market There is a wealth of experience that comes from having lived a long life, yet you who hold the riches of wisdom in your minds and hearts may not always hold those riches in your hands. Or if you do, you may find that the money goes from hand to mouth way too quickly. Especially in these tough economic times, that can be a source of dismay. Even if you are one of those older people who don’t need to go back to work, you may still want to do so. You may still hold dreams of fulfilling yourself in a career that was impractical or not lucrative enough to bear consideration when you were first starting to make your way in the world. It doesn’t matter whether your passion arises out of a need for money or a simple desire to make a difference. So many older people in our community wish to be instrumental in creating the future of our society but don’t feel equipped to deal with the new technology that is driving the world. There are solutions to this problem. Understanding the problem of unemployed and under employed older people in our community, the Port Townsend Public Library applied for and received a grant in August 2012 from the Washington State Library, with funding from the Institute of Museum and Library Services, to continue its free jobs re-tooling program. Originally funded in Novem-

participant, you will gain more knowledge about incorporating technology into your skills base, a better understanding of how to bundle past experience and wisdom into your job search in today’s changed labor market and options on establishing your own business. Two entry level computer training sessions and three ENCORE exposition events will be held, featuring dynamic local speakers. These include Peter Quinn, instrumental in Port Townsend enterprises such as Team Jefferson, The Writers’ Workshoppe and Quimper Mercantile Company; Kenna Eaton, General Manager of the Port Townsend Food Coop, The Port Townsend Public Library continues its series of classes and Leif Hansen, a nationally preparing people to find jobs in a new economy. In 2013, a focus will recognized group facilitator, be on helping older folks find their way. Below is Jobs Project Coor- trainer and teacher. All events dinator Nancesca Schroff. will be conducted in February and March, 2013 and will take ber 2009 to assist job seekers place in Port Townsend either with employment and career at the Library Learning Cendevelopment, it is now geared ter, 1256 Lawrence Street or specifically to those between at the Mountain View Library the ages of 50 to 69 and is computer lab. A full schedule known as ENCORE – Transof planned events is available forming Your Life Through on the Port Townsend Library’s Technology and Re-Careering website. Exposition. The library will If you’d like to uncover your provide resources that will talents, explore your strengths, help midlife adults access new grasp the tools necessary for technologies, and will colcreating your future professionlaborate with the local business al fulfillment, and discover what community to provide informayou uniquely have to offer in tion on business startups. You today’s competitive job market, The library will also be will be able to get computer join us for your ENCORE! For help in researching employment expanding its large collection more information on the comof books related to looking opportunities in our local and regional job markets and apply- for work in our current jobs environment. As a program Continued on Page 2 ing for jobs on-line.


Thank you to our December 2012 renewing members 123 Thai Food A Garden Cottage Admiralty Dental Akamai Art & Glass Aldrich’s Market Ann Emineth, LMHC Chimacum School District Circle & Square Auto City of Port Townsend Columbia Bank Discovery View Apartments Dungeness Line Elevated Ice Cream Forest Gems Gray Wolf Ranch, Inc. Hadlock Building Supply Hadlock Mattress and Furniture Discount Outlet Health Harmony Vistas Homer Smith Insurance Jefferson County Museum of Art and History Jefferson Land Trust Max Grover Gallery NW School of Wooden

Boat Building Olympic Bus Line PTguide Peninsula Legal Secretarial Services Port Townsend Aero Museum Port Townsend Marine Science Center Printery Communications Safe Harbor Recovery Center San Juan Villa Simon Mace Gallery Star Copy Sunshine Propane Port of Port Townsend Port Townsend School District William’s Gallery Remax First, Inc. Port Ludlow Fire & Rescue Town & Country Home Inspection Waterstreet Hotel

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2 January 2013 Jefferson County Chamber Newsletter

Who will help me bake the bread? Lessons from the Little Red Hen By Peter Quinn As the Director of Operations for EDC Team Jefferson and for many years prior, I have spent a lot of time with entrepreneurs who were in various stages of realizing their current dream. Some of them never made it. Some did. Some became my partners. The lesson of the Little Red Hen, a children’s story that, as children’s stories tend to do, delivered a lesson in an unsubtle way. To paraphrase: The Little Red Hen wanted to bake some bread. She really started from scratch (bootstrapped) by growing, harvesting, grinding the grain and finally, baking some bread. All along the way she asked for help. All along the way no one did. Until the bread was baked. The rest is, as they say, folklore. The lesson from this children’s story keeps tugging at my ear. The parallels are amazing and obvious. To me at least. 1) The Little Red Hen (we shall call her TLRH henceforth), had the seed of an idea. The other

animals (TOA’s from now on) listened politely. Probably over a beer or Quinn glass of wine. 2) TLRH then planted her seeds and announced there would be bread when she was done. TLRH was a visionary leader. TOA’s listened politely. They didn’t want to annoy her (she might be right) but they sure didn’t want to waste their time on some dumb little seeds that would need watering, weeding and protecting for months. 3) TLRH did ALL the work. TOA’s did nothing other than watch and pretend to be her friend ‘just in case.’ 4) TLRH harvested, ground, kneaded and baked those little seeds into something truly edible and delicious. TOA’s swarmed around her and reminded her they were her friends, ready to feast with her. A little bread with all those beers sounded good. EDC Team Jefferson is a TOA. No

Always make the distinction between a business partner and a beer buddy. They are seldom one in the same. doubt about it. We meet TLRH’s when they are only talking about planting seeds and envisioning the bread they will bake (make). We attract other TOA’s as well. People who might be able to help all TLRH’s in Jefferson County. Unfortunately, the story of TLRH rings so strongly in our ears from the times of our childhood we think all TOA’s are just moochers. We forget that many of them are TLRH’s themselves, running small companies in entrepreneurial ways of their own. Team Jefferson falls into that category, often running on a knife’s edge of existence to be of use to entrepreneurs and the TOA’s that can be of use to them. Entrepreneurs are TOA’s seeds. The good ones will water, weed and protect you

from bad things while you take root and grow. And the good ones will be around through the first harvest. Others, if you are lucky enough to plant again. The truth is that TLRH needed help. All she got was one loaf of bread. If her TOA’s were the good kind, they would have had enough grain to make lots of bread and they all would have eaten well. This is the lesson of The Little Red Hen: 1) Always make the distinction between a business partner and a beer buddy. They are seldom one in the same. 2) Ask for help. You need it. 3) Take it if offered and given as promised. 4) Reward it when it comes time to make some bread. Now, wanna hear about the Big Bad Wolf (BBW)!? Tune in next month… Peter Quinn is the Executive Director of EDC/Team Jefferson. For more information on local business resources go to edc.teamjefferson. com or call 360-3794693.

Library: Helping people with job search cityofpt.us. Keith Darrock, Jobs puter/technology events, Project Supervisor, has contact Keith at 385a Master’s Degree in 3181/344-3061 or email Library and Information kdarrock@cityofpt.us; Science, and is the Techfor more information nical Services Manager on the presentation/exwith the Port Townsend position events, contact Public Library. He is Nancesca Schroff at 385- fluent with information 5468 or email nschroff@ technologies and enjoys Continued from Page 1

helping people learn how to use them better. Keith maintains all of the library’s digital outreach tools including the website, social media, blogs and streaming audio files. Schroff, Jobs Project Coordinator, currently manages a consulting

business. She holds a Master’s Degree in Speech Pathology/Audiology and worked as a therapist for most of her career, but previous work in job placement and other personnel work feature highly on the list of her favorite professions.


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Contact Sara Radka for a free consultation: Tina Flores-McCleese is the owner of Clarity Enterprises, Inc., a firm providing financial consulting, workshops, one on one training, and grant management for non-profits and small businesses. You can reach Clarity at 360385-9963, or clarityei. com.

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As the days fly and the months roll on, I find that taking the time to slow down to plan how I will be using my available hours is a wonderful investment in myself and my business.

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ers, we are often juggling many items in addition to being one of the staff who provides actual service or contributes directly to ‘labor.’ Imagining our venture without us to provide direct labor would really force many of us to reassess how we are building our business to grow. Is the infrastructure there to support continued growth? Having systems put in place anticipating our absence will allow us the freedom and flexibility which in turn affords us the opportunity to be more strategic with our investment of time.

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our businesses with an eye to make a profit or have a net gain, but if we change the view slightly to imagine it operating without us – what does that look like? Would you make the same decisions? Would you have the same partners? Would you do the same work? Provide the same services? How would staff training differ? If the venture was designed to be self-sustaining what would be the same for you - what would be different? As small business owners or non-profit manag-

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Pippa’s Real Tea had a ribbon cutting to celebrate its opening. On hand were Owner Pippa Mills cutting the ribbon with her staff and Chamber Ambassadors Bekka Bloom, Skookum; Vi Koenig, PT Self Service Car Wash & Laundromat; Laurie Liske, First Federal; and Karen Anderson of the Port Townsend Visitor Information Center.

January 2013 Jefferson County Chamber Newsletter 3


Time to nominate business leader, citizen, YP of year Looking back on 2012, many local business leaders and citizens stand out, and now it’s time to decide who will be crowned the Tim Caldwell Business Leader of the Year, Citizen of the Year, and new this year, a Young Professional of the year. The Jefferson County Chamber of Commerce is celebrating the designations with an awards ceremony and brunch on Sunday, Jan. 27, from 11 a.m. to 1 p.m. at the Northwest Maritime Center, 431 Water St., Port Townsend. Also on the program is the installation of the chamber’s new board of directors. The brunch will be catered by the Ajax Cafe. This awards ceremony is a longstanding tradition. The first Citizen of the Year title was awarded in 1949 to H.J. Carroll. The Business Leader of the Year was later added and first awarded to Scott Wilson of the Port Townsend & Jefferson County Leader in 1998. The business award was renamed the Tim Caldwell Business Leader of the Year in 2007 in honor of the chamber’s former manager for his dedication to the business community. There is one change this year: Nominees must actually own their businesses to qualify for the award. This important tradition in our community is one of the best ways to recognize the many contributions made by individuals each year. These people are often unsung members of the community toiling far from the spotlight. Let them know you appreciate their work by making a nomination. The community is encouraged to submit nominations by Jan. 7, 2013. Forms and criteria can be found at the chamber website, jeffcountychamber.org; by calling the chamber office, 385-7869; or by picking up forms at the Port Townsend Visitor Information Center, 440 12th St., or the Leader offices, 226 Adams St.

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4 January 2013 Jefferson County Chamber Newsletter

QMC, Olympic Trading Post open doors Above, Olympic Trading Post owners and staff break out the big scissors to celebrate the opening of the new business on Upper Sims Way. At right, a big crowd was on hand with Mayor David King to officially welcome shoppers to Quimper Mercantile.

New members Liam Cannon’s passion for movies prompted him to open the doors of Vasu Video in 1995. He didn’t want to provide his customers with just any movies, but wanted to offer quality entertainment including a large selection of independent and foreign movies. With over 18,000 titles to choose from, it is difficult for any customer to leave empty-

handed. If you haven’t visited in awhile, come in and check out their newly arranged floor plan, which provides a much needed expansion

for their ever increasing movie catalog and new gaming stations. Vasu Video is the last full-service video store in Jefferson County offering services such as special DVD orders, for sale or rent, video game rentals and if you don’t have a game system, you can rent one of their gaming stations for in-store game play. Vasu Video is proud to partner with Wright Away Delivery to offer

home delivery for your rental needs as well as items from their DragonFire soda shop menu. In addition to traditional espresso drinks made with locally roasted coffee and organic dairy, they offer milk shakes, smoothies, frosties, and their famous Butter Beer. For a full list of available inventory and DragonFire menu items visit their website at www. vasuvideo.com.


Selling doesn’t have to be uncomfortable When I enthusiastically share with people that I love sales, they usually look at me like I have said that I love to eat raw slugs. (This cannot be further from the truth. I generally prefer Flanagan my slugs sautéed in a Cabernet reduction.) I find it curious that many business people have confided with me that they absolutely HATE sales. Indeed, the reactions I have heard have varied from utter disgust to disinterested denial. Yet, having a clear sales process and good sales skills are absolutely essential to any business’s success! Read this article for the shocking truth about how to overcome loathing and

achieve awesome sales skills painlessly. Why do we hate sales? Let me answer this question with a question. What are some words you commonly associate with “salesman?” For me, the word salesman brings up the following: sleazy, annoying, inauthentic, manipulative, sneaky, ulterior motive, and “Go away!” In my mind, the archetype for the sales professional is the used car salesman. (I suppose I need to check in with the political correctness police people, here. I am using the word “salesman” instead of “salesperson” as it feels like the negativity I have internalized around sales has its roots in early childhood television images. Sales people were almost entirely men and almost entirely sleazy and manipulative. Sorry, boys.)

The ironic thing is that the bulk of what makes an incredible salesperson is the ability to be authentic and to truly care about the needs of a potential client or customer. I remember when I first started cold calling for Keyence Corporation, a Japanese sensor manufacturer. I would be very apologetic, “I am a pesky salesperson calling to see if I could send you some literature about our new fiber-optic sensor with 12-bit resolution and one-micron repeatability?” It actually worked quite well as I got the electrical engineer on the other end of the line laughing and broke through the barrier of our roles. I wanted to be a person, not a role. I especially did not want to be in a manipulative role that caused repulsion. This was one of

the most significant discoveries of my sales career: I can do sales and still be a human being. Another reason many business people loath sales is because they don’t feel confident in their skills. We know that there are sales skills. We don’t know what they are. What makes a good salesperson? Do I have what it takes? I have heard things said about great salespeople like, “He is so good, he could sell ice to an Eskimo!” I can tell you, great salespeople don’t have magical manipulation techniques that make others go against common sense. What makes an awesome salesperson is

precisely the opposite. The ironic thing is that the bulk of what makes an incredible salesperson is the ability to be authentic and to truly care about the needs of a potential client or customer. It’s not about acting charming, it’s about being connected to self and others. The same people who have confided in me that they hate sales are the very people who have the most innate gifts for being exceptional salespeople. They hate sales because they can’t bring themselves to be fake. They have incorrectly concluded that an element of superficiality is required to convince a client or customer to buy. We can be so afraid to be manipulative that we don’t even ask for the sale. A funny thing happens when we don’t ask for the sale. We don’t get it. In conclusion, if you hate sales, you prob-

ably already have 90 percent of what it takes to be a great salesperson, and that is being a great person. There is no super-secret skill-set you need to learn. You have a product or service and your customers have needs. If they match, help your customers along by suggesting they “go for it.” By trusting your intentions and ability and being an authentic caring curious person, you have what it takes. Don’t withhold your gifts for fear of being a slimy salesperson. Ask for the sale so your customer’s needs can be met! Heather Flanagan Sales Consulting empowers business people and sales teams to create abundance for themselves and for the communities that they serve. Visit Heather on the web heatherflanagan.com.

Advocating for marine trades The Jefferson County Chamber of Commerce, the NW Maritime Center, The Port Townsend Marine Trades Association, the City of Port Townsend and the Port of Port Townsend joined forces to advocate for a change in state law that allows yachts to stay in Washington longer and be serviced by Puget Sound boatyards. The bill will be taken up in this year’s Legislature. Explaining the proposal was Peter Schrappen of the Northwest Marine Trades Association.

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January 2013 Jefferson County Chamber Newsletter 5


Thanks to our top chamber contributors! Business investors

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Please join Gallery 9 artists -- current and past -- during Jan. 5 Art Walk, as they feature all their members and celebrate more than eight years in Port Townsend.

Gallery 9 celebrates anniversary It all began with a little dream about a co-op filled with wonderful art and fabulous crafts produced by talented, excited and fun artists. I met a vendor at a Christmas Fair and told him of my dream. He really liked it and best of all, he had been in co-ops, had his own gallery and he knew how to get it done! Thus was born, of Vickie Thorne-Ohly and Michael Kenney’s vision, Gallery 9 North Olympic Artists’ Co-operative. More than 60 artists have belonged to the co-op in its eight year history. Five current members were among the founding group: Michael Kenney, Jeff Tocher, Sandra Smith-Poling, Mitch Poling and Tom Stewart. “We’ve had an incredible range of artists in our eight years -- painters, fabric artists, jewelers, metal workers/sculptors, woodworkers, drum and basket makers, fused glass, photographers, etc., “ said Smith-Poling. “We work together and support each other in furthering the gallery and in our development as artists. The gallery has also served as a starting point for new, promising artists in the Olympic Peninsula.” Please join Gallery 9 artists -- current and past -- during Jan. 5 Art Walk, as we feature all our members and celebrate more than eight years in Port Townsend. Photos and memorabilia chronicling the history of the gallery will be on display.

Briefly Please take note of the following schedule for the Jefferson County Chamber of Commerce in the weeks ahead: • Jan. 1 - No Coffee Talk. • Jan. 8 - No After Hours Mixer. • Jan. 9, 8 to 9 a.m. - Executive board meeting at the VIC, 440 12th St., Port Townsend. • Jan. 15, 5:30 p.m. - Ribbon cutting at the Food Co-op’s new dining room, 414 Kearney St., Port Townsend. • Jan. 17, 5:30 to 7 p.m. - Ambassador meeting at the Cellar Door, 940 Water St., Ste. A. • Jan. 19, 9 a.m. to 2 p.m. - Board of Directors retreat at the Resort at Port Ludlow, 1 Heron Rd., Port Ludlow. Jan. 27, 11 a.m. to 1 p.m. - Business Leader and Citizen of the Year Brunch at NW Maritime Center, 431 Water St., Port Townsend. Jan. 31, 6:30 to 8 p.m. - YPN Test Lab at The Silverwater Mezzaluna Lounge, 237 Taylor St., Port Townsend. Topic “Intentions: 2013.” 6 January 2013 Jefferson County Chamber Newsletter

Business builders

• Port Townsend Computers • Homer Smith Insurance • Port Townsend Paper Co. • Jefferson Healthcare • Hadlock Building Supply • Port Townsend Laundromat & Self Service Car Wash


Chamber offers many benefits to its members How do you benefit from membership? Let us count the ways Connecting with your community and getting to know fellow businesspeople is the most powerful benefit of belonging to your chamber of commerce. Nurturing these relationships helps build your business even as you involve yourself in issues important to you. Here are a few of the ways you can benefit from chamber membership: You belong to THE business organization that matters! Know that your membership helps support and promote all the businesses in our community. Weekly Monday luncheon meetings at the Elks at noon are a perfect opportunity to mingle and bolster your business network. Monthly Chamber Mixers, the second Tuesday of the month from 5:30 to 7:30 p.m., are a great place to socialize with community members, and you have the opportunity to showcase your business by hosting a mixer. Read the monthly newsletter to keep abreast of pertinent topics facing our business community. Enjoy contributing your own business news to share with other chamber members by submitting an article. Weekly e-Letter updates are a quick and easy way to keep updated with chamber activities and business news. Use the online networking tools provided by the chamber, including Facebook and Twitter. Join the chamber’s Ambassador Program. Become a cheerleader and promote the chamber in the community while socializing with like-minded and fun chamber members. Visitor Information Center volunteers can direct business your way! Contact VIC manager Karen Anderson to schedule a Familiarization Tour for the volunteers to come see your business.

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Young women restore historic sloop The Northwest School of Wooden Boat Building has partnered with Port Townsend School District, Jefferson County 4-H, and Puget Sound Voyaging to offer an exciting learning opportunity for local young women. The Felicity Ann Boat Project class meets every Wednesday. There, high school girls learn the hands on skills necessary to help with the restoration of the historic sloop, Felicity Ann. Learning and working alongside these high school students are six dedicated volunteers. Volunteers work an additional two days a week to learn and prepare for the high school class. The class and the prep for the class involves the restoration of the Felicity Ann and gaining the necessary

The Felicity Ann Boat Project class meets every Wednesday. There, high school girls learn the hands on skills necessary to help with the restoration of the historic sloop Felicity Ann. skills to undertake that this class. understanding of how a work. This experiential The volunteers began boat works. educational model allows this project with the The restoration is being young women to develop construction of a shelter led by Ernie Baird. Ernie technical woodworking to house the Felicity Ann. has over 30 years workskills, to apply mathemati- The high school students ing as a shipwright. The cal skills, to gain self con- began this class with restoration will restore the fidence and to work and rowing and sailing to gain Felicity Ann to her 1953 learn cooperatively with an understanding of the configuration, as she comothers. The high school joy of sailing vessels, as pleted her trans-Atlantic students receive credit for well as to have a greater voyage.

Chamber contacts Chamber Staff

Executive Board

Executive Director President Teresa Verraes Fred Obee director@jeffcountychamber.org The Leader President elect Event Coordinator Dominic Svornich Laura Brackenridge Kitsap Bank admin@jeffcountychamber. org Vice President, Records 385-7869 Molly Force N.D. Prosper Natural Health VIC Manager Past President Karen Anderson info@jeffcountychamber.org Kim Aldrich Cobalt Mortgage (360) 385-2722 Vice President, Finances Kathryn Brady Brady Chiropractic

Vice President, Outreach Debbie Wardrop Resort at Port Ludlow Vice President, Membership Dana Petrick Dana Pointe Interiors Directors Jordan Eades Hope Roofing Chuck Russell Valley Tavern Judy Cavett FairWinds Winery Carol Woodley Hadlock Realty & Hadlock Hotel

Vi Koenig PT Laundromat Piper Diehl Ludlow Bay Wellness Spa Nancy McConaghy Coldwell Banker Cammy Brown Peninsula Legal Services Suzy Carroll Uptown Nutrition Craig Downs Chimacum Schools Jennefer Wood Maestrale

Dianna Talley Taku Marine Jake Beattie Northwest Maritime Center Newsletter Advertising Sara Radka The Leader 360-385-2900 We welcome your submissions. If you have news to share, send articles and photos to director@ jeffcountychamber.org or mail to 440 12th St. Port Townsend, WA 98368.

January 2013 Jefferson County Chamber Newsletter 7


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December mixer The Chamber Christmas Party was on the third floor above the Silverwater Cafe at Studio 49. The wonderful meeting space was a perfect spot to wine and dine and catch up with other business people from around Jefferson County.

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8 January 2013 Jefferson County Chamber Newsletter

Consider joining Ambassador group and help spread the good word The Ambassadors are an enthusiastic, fun group of chamber members who help promote and advance the services and programs of the Jefferson County Chamber of Commerce. As a Chamber Ambassador, you will facilitate the networking of other members as well as contribute to the chamber’s success and build your own valuable business network. Ambassadors volunteer their time at chamber events, such as Business After Hours, Chamber lunch meetings and ribbon cuttings. Other events like the Business Leader and Citizen of the Year, Business Expo and more benefit from Ambassador involvement. Ambassadors are a key element of the chamber’s membership retention and expansion program. Ambassadors contact chamber members and prospective members throughout the year to help them understand the chamber’s role in the community, how to maximize the many benefits of their membership and how to stress the importance of being actively involved in chamber events and programs. Finally, Ambassadors are a vital communications link between chamber staff, officers and members, providing valuable feedback to assist in the development of Chamber initiatives. Please contact Laura Brackenridge, Meeting & Event Coordinator (360-385-7869) if you are interested in joining the team.

Chamber Newsletter: January 2013  

The January 2013 newsletter from the Jefferson County Chamber of Commerce, as published by the Port Townsend & Jefferson County Leader.

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