EMPLOYEE MAGAZINE JUNE/JULY 2009
The Champs Ayisha Williams and Corey Stevenson Win L’Auberge Loses Lbs Challenge Employees Lose 2,044 Lbs in 16 Weeks Readers Name L’Auberge Best Casino Benefit Tips & Pinnacle News Briefs … and then some ©2009 Pinnacle Entertainment, Inc. All rights reserved. Must be 21 to enter casino. Gambling problem? Call 1 800-522-4700.
Preparing L’Auberge du Lac For Hurricane Season Hurricane season officially started on June 1, which means we are already into the 2009 season. As we are now celebrating our fourth year in business in Southwest Louisiana, we approach this time LARRY LEPINSKI with extreme optimism and hopes of an uneventful hurricane season. Many of us remember when we evacuated and re-opened L’Auberge twice due to Hurricane Rita and Hurricane Ike. During the evacuations, one theme was evident: your safety is our top priority. We are focused more than ever on being more proactive than prior years. By being prepared, we can make accurate plans and procedures involving our employees and the property. So what can we do now to prepare? Each employee needs to complete an Employee Information Card in Human Resources. These cards are extremely important because they provide updated contact information, including cell phone numbers that are vital in the event of a hurricane or natural disaster. L’Auberge will also distribute Natural Disaster Hotline cards and post updates on www.PinnaclePipeline.com If a natural disaster occurs, L’Auberge wants to be ready. But more importantly, we want you to be ready. Here are a few tips provided by www.GetAGamePlan.org. 1) Prepare a personal evacuation plan ahead of time so you know where to go if you have to evacuate. 2) Gather essential supplies now. - Battery-powered flashlight and radio with extra batteries - First aid kit and plenty of water - Prescription medications in their original bottles (plus copies of the prescriptions) - Foods that do not require refrigeration or cooking 3) Gather important papers to take with you. - Driver’s license and Social Security card - Proof of residence (deed or lease) - Insurance policies - Birth and marriage certificates 4) Protect your home and your valuables. 5) Prepare for high winds.
L’Auberge Employees Lose 2,044 Lbs in 16 Weeks
’Auberge du Lac employees completed the L’Auberge Loses Lbs Challenge on April 29, losing more than 2,000 pounds in 16 weeks! During the weight-loss program, employees attended healthy living seminars and exercise boot camps to meet their personal goals. Ninety employees completed the program. To honor their achievement, L’Auberge held a ceremony on May 12 to recognize the employees’ hard work and commitment to leading a healthier lifestyle. The event also gave L’Auberge Health Educator Kristie Evans the opportunity to crown the Top Male, Female and Team. L’Auberge is proud of the employees who completed the program, and congratulations to our winners! Top Male: Corey Stevenson Top Female: Ayisha Williams
69.5 lbs. 28.96 % 67.25 lbs. 26.33 %
Table Games Table Games
Top Team: Christi Austin, Corey Stevenson, Ayisha Williams 210.5 lbs. 25.30%
L’Auberge du Lac Recognized for Employee Wellness Programs L’Auberge du Lac was recognized by the American Heart Association’s Start! FitFriendly Companies Program for promoting physical activity and health in the workplace. L’Auberge received Gold recognition for its workplace wellness program. A special advertising section by the American Heart Association in Forbes magazine included a list of the 316 companies across the nation that received this recognition. Honorees implemented options to encourage physical activity, nutrition and culture enhancements such as on-site walking routes, healthy food options in cafeterias and vending machines, annual employee health risk assessments and online tracking tools.
L’Auberge News Briefs Coed Softball Team Swinging for the Fences
et’s play ball. The L’Auberge High Rollers are now on the base path, as April 13 marked their first official coed softball game. The team is comprised of 22 employees. The team plays on Monday, June 15 and Wednesday, June 17 at 6:30 p.m. at the O.D. Johnson Complex in Lake Charles. Be sure and check the softball schedule for future dates this year, and come out and support our team.
L’Auberge Promotes Arts Education With Performer Tony Bennett L’Auberge du Lac Casino Resort Vice President and General Manager Larry Lepinski and Sr. Director of Marketing Julie Ragusa presented a check for $1,500 to legendary entertainer Tony Bennett in support of his favorite charity; Exploring the Arts. The nonprofit organization strengthens the role of the arts in American education by returning arts programming to public schools. Bennett performed a sold-out show at the L’Auberge Event Center on May 29, his first visit to Lake Charles.
L’Auberge Celebrates Anniversary Happy Anniversary! On May 26, 2009, L’Auberge du Lac celebrated its fourth year of business. Thank you for four great years of service, hard work and commitment to establishing L’Auberge as the most successful and respected entertainment destination in the South. In addition, a special thanks to the nearly 600 employees who have been with L’Auberge since the beginning and were essential to opening the property.
Finance Department Wins Bowling Challenge
Chef Places Third In State Culinary Competition On May 23, Le Café Sous Chef Matthew Beaudin competed against seven other Louisiana chefs for the title of “King of Louisiana Seafood” in the 2009 Louisiana Seafood Cook-Off in New Orleans. Each chef had one hour to create a Louisiana seafood culinary masterpiece, with the help of an assistant. After the rigorous competition was completed, Matthew placed third. Congratulations!
Congratulations to the Finance Bowling Team, the 2009 L’Auberge Bowling Champions! The team members are: Alex Villamil, Tim Verheeck, Joshua Wallace, Derrick Joseph, Peter Gover and Vynessie Wilburn. The win is nothing new to Finance; the department knocked down the competition in 2007 for the overall title. Thank you to all of the departments who participated, and we look forward to the next competition. JUNE/JULY 2009
L’Auberge News Briefs Snake River Grill Team Wins Employee Golf Tournament The L’Auberge Employee Golf Tournament teed off on May 13 at Contraband Bayou Golf Course with several teams participating in the annual event. But after 18 holes, only one team could be named the winner. Congratulations to the Snake River Grill Team of Donny Abshire, Eric Clark, John Cappel and Caskey Worley! L’Auberge would like to thank each player for making this event a success. Proceeds from the golf tournament benefited the L’Auberge Cares for Its Employees Fund.
Southwest Louisiana Readers Name L’Auberge Best Casino
ake room in the trophy case. L’Auberge du Lac was once again recognized for its excellence by the readers of the Times of Southwest Louisiana. The awards from the readers poll were formally unveiled in the May 14 and May 28 editions, with feature articles on the first-place winners. Congratulations to all L’Auberge employees for continuing our success as one of the very best!
Best Casino/Place to Gamble – L’Auberge du Lac Casino Resort Best Live Music – Jack Daniel’s® Bar & Grill Best Bar Overall – Jack Daniel’s® Bar & Grill Best Beer Variety – Jack Daniel’s® Bar & Grill Best Martini – globar Best Local Hotel/Motel – L’Auberge du Lac Casino Resort Best Massage/Day Spa – Spa du Lac Best Place to Dance – Jack After Dark (2nd Place) Best Place to Chow Down After 2 a.m. – Le Café (3rd Place) Best Romantic Dinner – Snake River Grill (3rd Place)
Snake River Grill Team
L’Auberge Donates $50,000 To Economic Study L’Auberge du Lac, along with Louisiana Economic Development (LED) and the SWLA Economic Development Alliance, is funding a full-scale regional competitiveness strategy study. The study will update the region’s targeted sectors for growth and development, examine the feasibility of the Beauregard Airport for major economic development and propose action steps, and evaluate the entire region’s strengths and barriers to competitiveness. The $50,000 donation supports L’Auberge du Lac’s commitment to the area, along with its plans to build Sugarcane Bay.
Mother’s Day Giveaway Winners Thank you to all of the L’Auberge du Lac moms who participated in the Mother’s Day Giveaway in May, and we would like to congratulate the winners! Congratulations to L’Sundries Clerk Kimberly Lartigue, Cage Cashier Tonya Cotlong and Cage Shift Manager Mila Wood. They received gifts donated by Spa du Lac and Modele.
L’Auberge Employee Sale Benefits L’Auberge Cares Fund
’Auberge hosted an Employee Sale on April 28 with great items such as Dell computer monitors, mini refrigerators and china, among others. The event was a success thanks to our employees, and proceeds benefited the L’Auberge Cares for Its Employees Fund.
Am I eligible for assistance? All full-time and part-time employees who have been employed by L’Auberge for at least 90 days may apply for assistance. Eligible applicants must be employed by L’Auberge when the incident for which they are seeking assistance occurred.
What is the L’Auberge Cares for Its Employees Fund? The fund was established in 2007 and has provided more than $25,000 in financial assistance to employees who have dealt with unforeseeable crisis resulting in short-term financial hardship during their employment (e.g. fire, flood, death of spouse or child, medical leave).
What are the qualifying situations? Fire, flood, death, serious accident or severe illness of an employee or an employee’s spouse or children that results in extreme financial hardship or any other extreme financial need or hardship (e.g. eviction or utility shut-off notice) may qualify an employee for fund assistance.
Food & Beverage Employees Honored With Tourism Award
Is every employee guaranteed assistance from the fund? Due to the discretionary nature of the assistance program, not every employee with a hardship will be provided assistance; this will be determined on a case-by-case basis. For more information on this program, please visit Benefits in Human Resources.
Easter Eggs and Crawfish Boil Mark Springtime Celebration
The L’Auberge Food & Beverage Team was honored on May 13 with the prestigious 2009 Partner in Tourism Award by the Southwest Louisiana Convention & Visitors Bureau. The team received the award thanks to its ability to provide extraordinary cuisine and entertainment that promotes the Southwest Louisiana region. Receiving the award on behalf of L’Auberge were Sr. Director of Food & Beverage Paul Sherlock, Executive Chef Jorg Limper, Snake River Grill General Manager Stephanie Miller, and Snake River Grill Chef Justin Sells. Congratulations once again, and thank you to every Food & Beverage employee for representing L’Auberge so well in the community.
At L’Auberge du Lac, Easter eggs and crawfish make for a great time, especially in the back of the house. The property sponsored its annual Employee Easter Egg Hunt on April 9 with plenty of sweets and treats for employees. Prizes included an iPod, BBQ set and Fossil watches! With the arrival of springtime, L’Auberge also provided delicious meals in The Commons such as boiled crawfish with potatoes, corn on the cob, and Hawaiian pineapple ribs. We hope everyone enjoyed the specialty food, and we look forward to more back-of-house parties in the future. JUNE/JULY 2009
Five Stars Pinnacle Entertainment manages a mystery shopper program that allows the company and its properties to evaluate the guest service skills of employees. Employees never know when the shoppers will visit, so it gives us the opportunity to see how you will perform through ‘guest’ eyes. The shoppers evaluate the properties over several days, visiting every guest contact point. Once the mystery shop is complete, we recognize Service Stars, commonly referred to as Five Stars, for their extraordinary guest service. Congratulations to these outstanding employees!
May 2009 Five Stars
Jack Daniel’s Barback (Employee of the Month)
Curtis Cochran Building & Grounds Porter
Table Games Dealer
Le Café Food Server
April 2009 Five Stars
Casino Host (Employee of the Month)
Ten-Chie Delande Banquets Cook
Pannee Keene Buffet Cook
Donna Courts Revenue Auditor
L’Auberge Guest Letters “I am writing to say thank you again for extending the expiration date on our certificate to stay at L’Auberge. It took us four and a half hours to drive in from New Orleans due to three different traffic stops along the way. We were a little frustrated upon arriving at the hotel, but once we entered that beautiful room overlooking the lake at sunset, our moods changed instantly. We wouldn’t normally choose a buffet over a steakhouse but that’s what the certificate we bid on entitled us to use so we rushed off to dinner, as we were famished by this time. To our surprise again, the food was delicious and they even served wine. ‘Wow’ is all I could say about our experience at L’Auberge. I am referring this hotel getaway to everyone I know.” ~ Lauren Marshall “I want to compliment (Banquets Manager Isolde Barachina), your staff and chef on an excellent meal and service for our Saturday night event. Everything was perfect. The attendees have dined at many, many fine restaurants and without exception they gave high marks. I am sure we will be back soon.” ~ Ronald Pruitt “I was born with spinal bifida and recently had knee surgery. I emailed your casino and got a contact beyond belief named Addison Arrigoni. She answered my emails promptly and courteously. Addison was kind, patient and made me feel like an important person. Everyone is always nice there, but this was above and beyond. Thank you so much.” ~ Billie Dowdy
“And Then Some” Experts Congratulations to the winners of the “And Then Some” Recognition Program! These Pinnacle employees have demonstrated they are experts at the Six Core Service Standards. To give you an idea of what you need to do to receive this honor, read these comments about the winners:
Donna Boerman | Training & Development
“A visitor was directed to L’Auberge to get money wired from her mother. The young girl was trying to get home to Texas for Easter and was almost out of gas with no money in hand. Unfortunately, due to the visitor’s age she was unable to enter the casino. The girl’s mother called and was transferred to the Cage where she spoke with Deborah Littleton. Deborah took it upon herself to help the young girl get home. The mother and her daughter were extremely thankful for Deborah’s generosity.”
“Ms. Donna has gone above and beyond to help Table Games with the Peer Trainer Program. She worked very long hours, including many evenings, to accommodate all of our work schedules. Table Games would like to acknowledge Ms. Donna for all of her hard work. She is a great asset to the company!”
| Lattes Supervisor
“A guest visited Lattes wanting coffee and became very unhappy to find that we served Starbucks-style beverages. Heather decided to do something nice for our guest by locating her room and bringing her two complimentary bags of Community Coffee with a note that read ‘I hope you enjoy your coffee!’ This is exactly the kind of moment that can make a guest a customer for life!”
| Building & Grounds Porter “A guest and her husband were standing outside of the restrooms looking puzzled. When I asked the guest if I could help them, she said her husband couldn’t see very well. Darell was called to help our guests. When he arrived, he greeted the couple with a smile and escorted the gentleman to the restroom. The couple offered to tip Darell, but he turned them down. He politely thanked them for coming to L’Auberge and invited them back.”
James Latham | Table Games Supervisor David Davis | Table Games Supervisor Jenny Hayes | Table Games Dealer
“James, David and Jenny assisted a fellow employee who was choking in the EDR. Jenny noticed the gentleman was not breathing and responded first, and then James and David administered the Heimlich maneuver and dislodged the obstruction. They all stayed with the employee until the EMT arrived. This is truly an And Then Some act!”
| Cage Shift Manager
| Guest Services Manager “Guests traveling to L’Auberge had gotten into a car accident. After the police arrived and the investigation was complete, the guests were taken to the casino to check in while their mother was taken to the hospital. The police told the guests that once they were checked into the hotel we would provide transportation back to the hospital. Even though this was incorrect information, Marty was kind enough to arrange transportation for the couple to the hospital and back to the property later that evening.”
| Lattes Concession Worker
“Bethany was distributing samples of sugar-free tiramisu when one of the guests asked her for the recipe. Bethany didn’t know the recipe, so she called the Bakery. The baker informed Bethany that we did not make the tiramisu in-house, and they did not have the recipe. In true And Then Some fashion, she went to the Audio Visual Department, researched the recipe on the Internet and printed a copy for the guest. The guest was very grateful because she was a diabetic.”
| Call Center Operator “Karla answered a call from a guest who wanted to know the contents of a mixed drink she was served the night prior. The guest was allergic to grapefruit and felt her allergic reaction came from the drink. Karla asked the guest for her name and contact number so she could call her once she found the information. She was able to speak to a beverage supervisor and found out that grapefruit was not used in the guest’s drink. She then called the guest and put her mind at ease.”
Please go to the Pinnacle Pipeline to read more extraordinary stories about our “And Then Some” experts! JUNE/JULY 2009
Benefits Employee Benefit Tips Do read your Employee Summary Plan Description and Group Health Plan Document. You are responsible for knowing and following the terms of the Plan.
Pinnacle has anonymous fraud hotline numbers to report any fraudulent activity or any accounting irregularities at your property. The fraud hotline numbers are:
Don’t ask your co-workers, supervisors, friends or medical providers if you have questions about your benefits. They may accidentally give you the wrong answer, which may cost you more money in the end. Do ask your Benefit Leader or Pinnacle Health Claims office (800-229-3101) Customer Service Representative should you have any questions about your benefits. We are here to help you. Do visit the Pinnacle Benefits website www.pnkbenefits.com to become familiar with your Explanation of Benefits (EOB). Call BSSI at (630) 203-4555 to get your username and password. Do inform your in-network medical provider that it can access your information on www.pnkbenefits.com for claims status and benefit verification. Do refer to your network provider’s website or call its toll-free number when choosing a healthcare provider and to verify it is still in the network. It will help you keep your cost to a minimum. Do use in-network providers for lower deductibles, co-pays and co-insurance. If you go out-of-network (regardless if an emergency) or if your provider recommends another medical provider that is not in-network, you will pay a higher deductible, higher co-pay, higher co-insurance and will be left with a large bill. You have the freedom of choice of providers; however, know that your in-network providers have agreed to charge less, and in turn, those savings are then passed on to you with a lower liability of charges. Understanding how the plan works prior to hospitalization or an emergency will help you save money at a later date.
Pinnacle Fraud Hotline
United States properties
(888) 840-2386 Argentina properties
0800-444-9350 Don’t expect your doctor to refer you to another in-network provider. Your doctor has many patients and insurance plans. Always check with your network to verify if a referred provider is in your network. Do make sure your healthcare provider, you or a family member calls for precertification from Hines & Associates for all in-patient and out-patient hospital surgeries and other out-patient testing. Penalties will apply without pre-certifications. Do respond promptly when Pinnacle Health Claims Management requests information from you on spouse or dependent information. This will assist them in processing your health claims in a timely manner so your claims are not pended or denied. Do be an informed healthcare consumer. Knowing and using your benefits and the proper network providers will help you save your hardearned money. Do notify Human Resources of any changes such as an address change, marriage, birth or adoption, divorce, etc. within 30 days of the event. L’Auberge Network MultiPlan/PHCS (800) 240-1940 www.multiplan.com
Guest Letters “A few weeks ago I lost my pocketbook at your casino. With the help of your Security and Surveillance departments, I was able to recover it. I was very impressed with Security Shift Supervisor Edrick Boling. He was warm, friendly and very professional. He really cared about my situation and never once let me feel that anything was going to go wrong. This is the type of service you just don’t see anymore. I love L’Auberge and all the people who work here.” ~ Mrs. Clements “I feel when exceptional service is received, it should not go unnoticed. Thank you to John Hubert, Nelson Calvo and Rodney Simmons who were all very entertaining and customer-service oriented. They made it very enjoyable to stay up until the wee hours of the morning playing poker. These employees should be recognized for the superior service they provide.” ~ Debbie Decker
Be Healthy. Eat Healthy. Live Healthy By Kristie Evans, Health Educator Wow, what a journey we have been on for the past 16 weeks. We have so many weight-loss success stories; so many that I’m proud to announce that the L’Auberge du Lac employees who participated in the L’Auberge Loses Lbs Challenge lost more than 2,000 pounds. That is incredible! Each one of these participants is a winner because of the positive impact they have made on their health. For some, this was a weight-loss journey that had already begun and the program motivated them to continue their efforts. But for others, it was a launching pad for them to start their weight-loss journey. I am so proud of the progress L’Auberge employees have made and will continue to make toward a healthier lifestyle. Congratulations once again to our winners!
Spinach Salad with Maple-Dijon Vinaigrette 8 servings (serving size: about 1 ½ cups)
Revised Sponsorship & Donation Procedures Volunteerism and philanthropy are key parts of the platform L’Auberge du Lac Casino Resort was built on. Through our highly visible L’Auberge Cares program, civic engagement and support are also parts of our daily culture. In an effort to maximize the efficiency of the application process, all applications for L’Auberge Cares funding, sponsorships or in-kind donations are available online only as follows: 1. Log on to www.ldlcasino.com 2. Click the L’Auberge Cares Sponsorship Requests box on the main page 3. Click to complete and submit the application form Please refer any guest who inquires about property donations or sponsorships to www.ldlcasino.com. Effective immediately, paper applications will no longer be accepted. For all other sponsorship or donation questions, please contact Director of Community and Public Relations Kerry Andersen at (337) 395-7631 or Kerry.Andersen@ldlmail.com
Ingredients: ¼ cup maple syrup 3 tablespoons minced shallots (about 1 medium) 2 tablespoons red wine vinegar 1 tablespoon canola oil 1 tablespoon country-style Dijon mustard
¼ teaspoon salt ¼ teaspoon freshly ground black pepper 1 garlic clove, minced 1 cup sliced mushrooms ½ cup vertically sliced red onion ½ cup chopped green apple 1 (10-ounce) package fresh spinach
Preparation Combine first eight ingredients in a large bowl, stirring with a whisk. Add mushrooms and remaining ingredients. Toss well to coat.
Nutritional Information Calories: 80 Fat: 3.3g Sodium: 219mg
L’Auberge du Lac would like to welcome Katherine May as its new Learning & Performance Specialist. Katherine comes to us with an extensive training background, and she will be the point person on all property training projects. You can contact her at (337) 395-7745 and Katherine.May@ldlmail.com. Congratulations to Golf Operations Manager Bill Belcher who recently completed the Hotel Revenue Management Certificate through eCornell. Great job! JUNE/JULY 2009
Pinnacle News Briefs Louisiana Regulators Grant Pinnacle 150-Day Project Extensions
Pinnacle Atlantic City Reopens Madison House Hotel
n April 21, 2009, the Louisiana Gaming Control Board unanimously granted Pinnacle Entertainment 150day extensions on Sugarcane Bay in Lake Charles and its Baton Rouge project. The regulators granted the continuance, which is similar to the 90-day extension approved in February 2009, Sugarcane Bay RENDERING based on unprecedented conditions in the global credit markets. Jack Godfrey, Pinnacleâ€™s executive vice president and general counsel, said the extension grants an additional five months for the opening of Sugarcane Bay, as well as for its timeline to submit a construction contract for its Baton Rouge project. BATON ROUGE RENDERING Carlos Ruisanchez, executive vice president of strategic planning and development, told regulators that Pinnacleâ€™s operating business and balance sheet remain sound. However, the turbulent credit markets make it difficult or impossible to obtain reasonably priced financing for both projects. Cliff Kortman, president of Pinnacle Design & Construction, said work will continue on both projects during the extension. Pinnacle submitted photos of the Sugarcane Bay access road under construction, and is moving forward with infrastructure improvements such as utilities. In Baton Rouge, the company is seeking planning and zoning approvals, which it hopes to secure within a few months.
River City Construction Webcam Online
Follow the progress of River City online! Through the Pinnacle Pipeline, employees can click on the Webcam tab to see daily construction updates. The building is now completely enclosed and the interior work has begun. Pinnacle Entertainment anticipates opening the $380-million project in the first quarter of 2010, contingent on final approval from the Missouri Gaming Commission.
Pinnacle Atlantic City has opened the doors to the Madison House Hotel as a lodging establishment for international student workers who have come to Atlantic City through a student exchange program to take advantage of temporary employment within the gaming industry and local businesses. The Madison House, which Pinnacle is leasing, offers guestrooms with private bathrooms and a host of amenities and conveniences to make the students as comfortable as possible. Students will have access to on-site laundry facilities; two lounges with TVs, vending machines, microwaves and refrigerators; and highspeed wireless internet access. Plus, the hotel is centrally located, so students will be within walking distance to their place of employment, the beach and Boardwalk, and all public transportation.
Pinnacle Press & Media Webpage Did you know that Pinnacle has an online Press & Media page? At www.pnkinc.com, employees can sign up for email alerts and listen to company earnings conference calls led by Pinnacle Entertainment Chairman & CEO Dan Lee. Audio and notes from the First Quarter 2009 results are available now.
The Commercial Casino Industry and the Economy
s our government works to spark the nation’s economic recovery, organizations such as the American Gaming Association are communicating the benefits commercial casinos and racetracks have on the communities they serve. To highlight their contributions and their roles in the economy, please read these important fast facts. In 2007, the commercial casino industry employed more than 375,000 people, earning more than $13 billion in total wages. That is more direct employees than the U.S. automobile industry, software manufacturers or wireless phone carriers. Commercial casinos are key components of the entertainment landscape. A quarter of the U.S. adult population chooses to spend its entertainment dollars at a casino at least once a year, a significant figure given the available entertainment options. Commercial casinos are also significant contributors to the nation’s economy, with gross gaming revenues totaling more than $34 billion in 2007. They create jobs and business opportunities for local vendors and suppliers in the communities where they operate, and they provide more than $5.7 billion in direct gaming tax revenues to stimulate struggling economies and communities. In addition, commercial casinos employed more minorities than the national U.S. workforce by 20.6 percent in 2007. They also purchased more than $631 million in products and services from diverse vendors, representing 13.2 percent of total eligible commodity spend, far exceeding national standards for minority spend. To see how commercial casinos contribute to your state, please read the chart below. State
Indiana Louisiana Missouri Nevada New Jersey
13 18 12 339 11
$841.99 million $559.19 million $417.33 million $1.034 billion $474.72 million
15,671 18,009 12,160 201,953 41,672
Tax and employment figures as of 12/31/07 (Source: www.americangaming.org)
Diversity Dialogue In the previous Diversity Dialogue, I wrote about the journey our country and company have been on when it comes to diversity and inclusion. Diversity focuses on both the differences and similarities our employees and guests bring to us and the uniqueness of the locations and communities we serve. Inclusion means that we not only acknowledge those differences and similarities; we must welcome, honor and appreciate those differences to create great experiences for everyone. To encourage more dialogue, Pinnacle Entertainment has joined with DiversityCentral.com, a business center for managing diversity and developing cultural intelligence, to offer Pinnacle employees the best resources when it comes to this crucial topic of our work lives. The Diversity Dialogue on the Pinnacle Pipeline will also periodically post a Diversity Dilemma from the website to challenge us in our diversity and inclusion thinking. Check it out! I have been constantly reminded of the direction our country is taking with our new President. Service is at the core of his beliefs, and if you think about it, service is the foundation of Pinnacle Entertainment. The better we are able to serve one another, our guests and our communities, the more inclusive we will become. What a great way to make our company known as an industry leader. Let’s continue to include others, support one another and build the kind of company we can all be proud of now and in the future. And, of course, keep the Diversity Dialogue going! Humberto “HT” Trueba Sr. VP of Human Resources firstname.lastname@example.org
Tuition Reimbursement Deadlines The deadline for tuition reimbursement paperwork and grades for Spring 2009 is June 19. L’Auberge employees interested in tuition reimbursement for the Summer 2009 semester must complete a Reimbursement Request Form and return it to Human Resources by June 30. All forms and supporting documentation checklists are in Human Resources and on the Shared Drive. For more information on tuition reimbursement, please visit Human Resources today. JUNE/JULY 2009
ÂŠ2009 Pinnacle Entertainment, Inc. All rights reserved.