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Techman report Oct 11


London, UK, October 7th / 2011

Managment Technologies (WIKIPEDIA) http://en.wikipedia.org/wiki/Technology_management Is set of management disciplines that allows organizations to manage its technological fundamentals to create competitive advantage. Typical concepts used in technology management are technology strategy (a logic or role of technology in organization), technology forecasting (identification of possible relevant technologies for the organization, possibly through technology scouting), technology roadmapping (mapping technologies to business and market needs), technology project portfolio ( a set of projects under development) and technology portfolio (a set of technologies in use). The role of technology management in an organization such as a design practice is to understand the value of certain technology for the organization. Continuous development of technology is valuable as long as there is a value for the customer and therefore the technology management leaders in an organization should be able to convincingly argue when to invest in technology development and when to withdraw. Technology plays a fundamental role in the day to day activities of any business. It is the result of knowledge plus information applied, to develop and improve almost any condition. It is also the bridge that companies must successfully build in order to have competitive advantage in the marketplace. Information Management is one of the most important activities that any contemporary enterprise can engage in, and should be treated as an important and scarce resource. Management Technology with Collaboration, Communication and Design & Production at its heart should be the cornerstone of any company structure within the AEC industry. Nowadays the market offers a huge variety of options, ranging from the simplest general tools to the more specialized tools for specific tasks, but the tendency seems to be towards complex high performance platforms that can deal with more than one operational issue at a time, avoiding the isolation of information and providing better data for decision making.


LCA in brief LCA is an International practice based in London with satellite offices in Madrid, Ottawa and Mexico City, that work independently but share principal resources and at the same time capitalise on the core capabilities of each place, to gain a competitive advantage in their respective markets. The practice was originally developed and continues to grow and evolve in the following sectors: Public Architecture, Interior design, Master planning, Landscape design and Land consultancy.

MEXICO . CANADA . SPAIN . UNITED KINGDOM


LCA’s Day to day operations, the business management base: Financial resources - Accounting - General Balance sheets and cashflow. - Employee payment. - Projects financial status. Human Resources - Staff profile, function, location, grade, experience, salary, etc‌ - Work flow management. - Team / group management. - Time / cost management - Scheduling / planning Tangible resources - Information management. - Data information. - Legal Information. - Project information. - Drafting. - Pictures. - Videos. - Documents. - Assets management. - Facility management of own properties. Intangible Resources - Intellectual property. - Knowledge management. - Customer relationship management.


Market Research - the state of the art: In the current report you will find the topic of market research structured by the functionality of software tools, from the basic to the more complex, and inside each topic there is further subdivision between Opensource, Software as a Service http://en.wikipedia.org/wiki/Software_as_a_service, and hardware in the traditional form. This classification basically follows an investment logic where Open source software are “free� tools available for any individual or group to use, that has no initial seed cost for the product which is clearly advantageous, but requires investment in training and customization for complex applications, making the user ultimately dependent on the service provider, which is nothing new or different compared to a traditional format, but avoids advertising charges. SaaS, appears to offer a transition from traditional software to cloud computing, allowing suppliers to provide new and economical web based products. The last classification its the traditional software format. 1.- Databases software: http://en.wikipedia.org/wiki/Database, http://databases.about.com/od/administration/a/softwareoptions.htm These are basic tools for storage and organization of information. The most common formats are spreadsheets to express different kinds of information, such as employee or customer data. They are manually operated but with formulas that auomate some operations. The most popular of these available on the Internet are: Open Source: Google docs http://www.google.com/google-d-s/b1.html SaaS: Office 365 http://www.office365.com Software: Filemaker http://www.filemaker.com/es/ Microsoft Office http://office.microsoft.com/es-es/downloads/ 2.- Product life cycle management software: http://en.wikipedia.org/wiki/Product_lifecycle_management http://en.wikipedia.org/wiki/List_of_project_management_software This is the next step in Information Management for any organization, integrating different methodologies and tools to drive production and servicing. However we will focus mainly on Project Management software, that plays an important role in professional service firms such as LCA with its focus on tracking process, time, people and resources on a project. The most popular available on the Internet are: Open Source: Project Open http://www.project-open.org/ Clockingit http://www.clockingit.com/ Codendi http://www.codendi.com/index_en.php Projectpier http://www.projectpier.org/ Arascorp http://www.aras.com/ Openatriumhttp://openatrium.com/ SaaS: Fengoffice http://www.fengoffice.com/web/ Basecamp http://basecamphq.com/


Copperproject http://www.copperproject.com/ Easyprojectshttp://www.easyprojects.net/index-verbose.asp. Software PTC http://es.ptc.com/index.htm Software: Managepro http://www.managepro.com/ 3.- Facility Management software: http://en.wikipedia.org/wiki/Facility_management These are more specialized tools for the integral asset management of any business. providing companies with total visibility and control of their fixed and IT assets including location, condition, value and maintenance status. With BIM technology, the AEC industry, particularly Real Estate and Developer Groups seems to have a great advantage using both technology, BIM and FM Software in post project stages The most popular available on the Internet are: Open Source: Axxerion http://www.axxerion.com/en/open-source-components-1263.htm SaaS: Smartpath http://www.smartpath.co.uk/main.php?country=es Software: Archibus http://www.archibus.com/ Smartpath http://www.smartpath.co.uk/main.php?country=es SAP real state 4.- Customer Relationships Management (CRM): http://es.wikipedia.org/wiki/Customer_relationship_management Marketing, sales force and customer service must have an integral approach to keep an eye on sales and identify where you are in the process. CRM tools tend to unify all of these activities in one platform. The most popular available on the Internet are: Open Source: Oracle http://www.oracle.com/index.html Sugarcrm http://www.sugarcrm.com/crm/ SplendidCRM http://www.splendidcrm.com/ Concourse http://www.concursive.com/ SaaS: Oracle http://www.oracle.com/index.html 5.- Enterprise Resource Planning http://en.wikipedia.org/wiki/Enterprise_resource_planning This is one of the most sophisticated and advanced tools in management technology. ERP Integrates internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders. ERP systems can run on a variety of hardware and network configurations, typically employing a database as a repository for information.


The most popular available on the Internet are: Open Source: Oracle http://www.oracle.com/index.html Openbravo http://www.openbravo.com/es/product/erp/ Project.net http://www.project.net/ Software: SAP http://www.sap.com/country-selector.epx Stage Pro ERP http://www.sageproerp.com/

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Decision making and implementation.The selection of the following tools need to match day to day business operations and the current company structure whose main constraints are the global presence of the company and the intention to share knowledge and resources across multiple studios. LCA is a growing firm, international in outlook, and in order to achieve our business objectives requires a ‘complete tool’ that can integrate our day to day activities. Hence the need for an integrated management technology based in Database software, and a ERP system that will allow us to have our various studios connected at all times to one central support, that is both scalable and can be customized to adapt to our changing requirements. We propose to to use cloud computing as a technology platform (http://en.wikipedia.org/wiki/Cloud_computing) primarily to have flexibility and access at all times an in all locations that have an internet connection, and to share operational costs in the most effective manner between all of our studios. Secondly and in order to enhance connectivity, there is a current need for the Board of Directors and other key employees to have smart phone or tablet access around the clock. We will continue to opt for Open Source applications which allow free access to the latest technology and allow us to increasingly customize tools as required. SaaS appears to be the most appropriate and cost effective tool at the moment. Office 365 http://www.microsoft.com/es-es/office365 is a SaaS service that, mixed with Project Open http://www.project-open.com/en/services/project-open-hosting-saas.html can provide the necessary support in line with LCA’s business strategy going forward. The cost of these services (SaaS) is based in number of monthly users and allows us to increase capacity as workflow increases. The implementation of this service will need to be supported by an outsourced IT professional or company that can customize, run and maintain. Continuing the strategic planning of LCA Information technology is key! I hope to connect with you all in our next monthly Strategic LCA meeting to celebrate on october 15th, to continue growing with a competitive advantage in the global market.

Best Regards, Cesar Heredia Martinez Land Consultancy and Architecture - MEXICO

LCA Techman report Oct 11  

Manual for strategic tecnology managment