Deliver the welcome pack and the ATM card
6.2 Clearing Section: I have worked total more than 10 days in this section. The main responsibilities was received several cheques from their clients. I also attached in the front side of the cheque clearing seal and at the back side endorsement seal. My responsibility to ensure account number, account holder name, which bank’s cheque etc. After confirming this I sent this cheque to my boss. He was responsible for completing the other tasks.
6.3 Provide information of all types customers query: The provided information to all type of customer queries. Each day many people come to the branch with various types of problems. Tried best to give them the proper information and try to solve their problem. Some of the information that provided are given bellow: •
Account opening requirements, DPS related information, FDR information, some type of loan facilities different type of debit card related queries and their benefits.
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Give instruction for address change, signature change, and mandate instruction, nominee change, and account closing information, DPS closing information, FDR closing formalities, pay order, document issue and all type of queries.
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The gave information of western union money transfer. The used to give information, like from which country the money can be sent and in which banks money can be received. The usually tell about the formalities or requirements to be maintained to receive the money.
6.4 Verification of signatures of different issue: Verification of signature is very important for banking transaction. Because one of the important proves to be an account holder is the signature. It was also a risky issue. I used to verified signature for different issues, like•
For balance inquiry.
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For stop payment instruction.
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For address change, nominee change, mandate instruction, signature change.