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Beauty Spa Director - Manager- Spa Management-- Spa Trainer

Objective LAURA MASINI

Beauty Spa Director - Manager Business Spa Development, Management Day Spa Hotel Spa Wellness center Operation Management

To obtain an executive Director management position within a growth oriented, progresive company. I want to apply my business development /management skills to an enviroment where they will make a significant impact on the botton line. The ideal atmosphere would be entrepreneurial and one in witch new ideas are welcome and decision making is required.

Job Profile ◆Recruiting Therapists, Receptionist, Gym Instructors ◆Performance Appraisals ◆Training and Development of Team members ◆Coaching for improved Performance and Productivity ◆Analyzing Market Trends.

PHONE + 39 339-20.39.870 EMAIL Laura_masini@me.com

◆Forecasting customer needs ◆Creating high level service programs ◆Implementing Programs ◆Budget forecasting for the department

Experience ◆

BEAUTY SPA TRAINER AND BEAUTY SPA SUPERVISOR FOR SPA EMOTIONS S.R.L. MILAN (ITALY) WWW.SPAEMOTIONS.COM MANAGEMENT BEAUTY URBAN SPA AND RESORT SPA 2009 UNTILL THE PRESENT DAY

Supervisory and management role in a high-end operation, day spa, urban spa , resort spa, wellness center. Creating high level service programs, budgeti forecasting service, analyzing market trands, training and coaching the team , selection, staff training, creation pre-opening and start-up, spa menu creation, products indentification, spa menu creation, products indentification, competitos analysis sector, developed protocols for spa operations treatments, Folbliù Urban spa - Florence (Italy) http://www.fonbliu.com/centro-benessere/firenze/en/home Revò Urban Spa - Prato (Italy) http://www.centrobenessere-prato.com/ Egò Luxury Urban Spa - Parma ( Italy ) http://www.villa-eden.com/parma/ Hotel Fontana - Vigo di Fassa (Italy) http://www.hotelfontana.net/ Hotel Dolasilla - Vigo di Fassa (Italy) http://www.hoteldolasilla.com/ Hotel Carpe Diem - Vigo di Fassa ( Italy ) http://www.carpediemhotel.it/vigo.htm Hotel Miramonti - Cogne ( Italy ) http://www.miramonticogne.com/ Grand Hotel Courmaison - Courmayer ( Italy ) http://www.hotel-courmaison.it/it/hotel/index.php Hotel Cristallo - Alagna Valsesia ( italy ) http://www.hotelcristalloalagna.com/ Sport Hotel Pampeago - Pampeago ( Italy ) http://www.sporthotelpampeago.it/ ◆ FOR JET PEEL ITALY WWW.JETPEEL.IT 2009-2010 - SPA EMOTIONS S.R.L.


LAURA MASINI

Beauty Spa Director - Manager Business Spa Development, Management Day Spa Hotel Spa Wellness center Operation Management

PHONE + 39 339-20.39.870 EMAIL Laura_masini@me.com

◆ TEACHER COURSE - BEAUTY THERAPIST CARRIER TRAINER - PROGETTO FORMAZIONE AOSTA (ITALY) - SPA EMOTIONS S.R.L. ◆ THEACHING COURSE - BEAUTY SPA MANAGER CARRIER - ECIPAR CNA RIMINI (ITALY ) - SPA EMOTIONS S.R.L.

◆ BUYER - O.F.M.E.R. SRL TREZZO SULL’ADDA (MILAN) ITALY MECHANICAL AND PROCESSING MACHINES INDUSTRY - FROM 10 SECTEMBER 2008 TO 9 MARCH 2009

Small producer and commercial company operating in the mechanical field. Research tools procurement, supply chain, stock management and administration. Full commercial chain, from buying to selling. Buying from China. Stock control, buying, database creation. Operating as a foregn countries buyer responsable. Replenishment, stock management, goods reception, order preparation, packing list, transports and inventory management. ◆ DIRECTOR AND OWNER - FAST WORK S.C.A.R.L. TREZZO SULL’ADDA (MIILAN ) ITALY EMPLOYMENT AGENCY - 1996-2008

Selecting candidates and placing them in apppropriate positions. This required adegree of interviewing of candidates and liasing with clients, to understand their staffing requirements. I was also responsible for managing out company’s relationship with our clients, dealing with their feedback and often managing crisis situations. The position also required an extensive understanding of Labour Law & working strictly within relevant government regulations. The position also required me managing a team of administrative staff. ◆ MANAGEMENT STAFF & SPA - BIPIMED S.R.L. MILAN (ITALY) WELLNESS CENTER - FROM 1997.2000

Staff selection and management. Managing the wellness center relationship with important clients. Responsible for sales. ◆ OWNER AND MANAGER - MAKE UP - TREZZO SULL’ADDA (MILAN) ITALY BEAUTY AND HEATHY CARE 1991- 1997 OWNER AND MANAGER OF WELLNESS CENTER, WHERE I WAS SOLEY RESPONSIBLE FOR ALL ASPECTS OF THE BUSINESS. ◆ - UP ARTIST AND REPRESENTATIVE FOR EVA GARDEN COSMETC PRODUCT - ITALY 1991-1992 ◆ MAKE-UP COURSE - U.A.N.A.S.A. ACCADEMY - MILAN ITALY 1992 ◆ THERAPIST AND MAKE-UP ARTIST - E.G. PROFESSIONAL SNC MILAN ( ITALY ) BEAUTY CENTER SALON - 1990 -1991

Education and Training Diploma U.n.a.s.a.s. - Milan (Italy)- Beauty Therapist http://www.regionelombardia.info/aziende.asp?codice=80422&cosa=corsi-serali&dove=milano&pagina=24 Diploma B.C.M. European School of Beauty in Milan (Italy)- Make-up Artist http://www.bcm.it/formazione/index.asp?h=6 Courses: Management, Marketing, Sell Strategy, Shiatsu, Reflexology, english and german languages.

Skills ◆Strong ability to direct and build operations from all Spa revenue centers. ◆Thorough knowledge of strategic planning spa work ◆Great knowledge of budget control and profit and loss strategies. ◆Supervisory / management role in a high-end operation, day spa, resort spa, wellness center. ◆Proven track record managing a departmental budget, goal-setting and dedication to staff development. ◆Help clients to choose the best customized spa concept based on their vision and goals. ◆Market study to determinate the best type of spa services to offer to the targed clientele. ◆ Selection, staff training, creation pre-opening and start-up ◆Team Leadership and Mentoring ◆Spa Menu Creation, products indentification.

Beauty Spa Director - Manager- Spa Management-- Spa Trainer


LAURA MASINI

◆Competitos Analysis sector.

Beauty Spa Director - Manager Business Spa Development, Management Day Spa Hotel Spa Wellness center Operation Management

◆Developed protocols for spa operations treatments ◆Work planning ◆Product demostration ◆Beauty Spa Manager’s teacher school (start up - Marketing strategize - Staffing ◆Customer Service-Operations-Operation analysis- Beauty Spa Manager hight profile) ◆Problem solving

PHONE + 39 339-20.39.870 EMAIL Laura_masini@me.com

◆Inspiring and motivating others ◆ Cross cultural awareness, with strong negotiation and communication skills.

Details: National italian Full, clean driving licence Interests: travel, psycology, P.N.L program , marketing, techology ,computer foregn languages Personal and professional credibility, open and direct, energetic and result driven.

Computer skills and competences Windows Vista, XP, Microsoft Office, Ecel, Power point, M. Word, Mac OS, Pages , Keynote

Willing to travel Language skills English Italian german ( still study )

Prefer an employment, freelance or contract.

Beauty Spa Director - Manager- Spa Management-- Spa Trainer

Spa manager- spa director  

Spa Management Day Spa- Resort Spa- Hotel Spa- Wellness Center

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