Lake Norman Woman Magazine September 2021

Page 35

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he's described as an icon by her professional peers in dentistry, but Debra Engelhardt-Nash is much too authentic to be limited to icon status. Debra is handson with mentoring and teaching, and as a speaker and presenter, her professional status extends beyond national recognition. To say she is busy may be the understatement of the year!

“I manage three businesses,” Debra explains, “the dental practice, our teaching facility (The Nash Institute for Dental Learning, which offers post-graduate training for dentists and team members), and my own consulting and speaking business—as well as my husband Ross’s speaking engagements. I also work with Justice Ministries and speak on human trafficking and dentistry to raise community awareness … and I do volunteer work in other areas as well.” Debra’s career has been a consistent pursuit of excellence and innovation, with emphasis not only on dental practice management, but also on personalized patient experiences and satisfaction. Her approach to customized practice management, which focuses on patient-centric goals, was a novel idea in the mid-1980s; and when the practice management firm she worked for did not have her vision, she summoned her entrepreneurial spirit, made a bold move, and went out on her own. “In 1985, I started my own consulting company,” Debra relays, “helping healthcare professionals and their teams increase their patient satisfaction, their professional satisfaction, and improve their productivity.” Debra's professional contributions include speaking engagements, on-site seminars, and podcasts—all of which have firmly established her as an industry expert. “I speak nationally and internationally on practice management and team development and write for healthcare journals. I have spoken in over a dozen foreign countries and almost every state in the nation, as well as Canada,” she explains.

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