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 W INDOWS VISTA ......... 2




 CLIENT FOCUS ......... 3

 TIPS & TRICKS ............ 4

Business focus


Repair, Upgrade, Replace:

Without the Hassle. Not sure what is the right server, desktop, or firewall for your company’s business practices? Your friendly IT support can lend a helping hand.

Replacing business computer equipment can be a major hassle. The receptionist wants a flat-screen monitor, your sales staff needs laptops, and your main printer shoots out 10 extra pages per document. Where do you go from here? Ask yourself three questions. First, what can you afford? Second, what to buy? And finally, who can you trust with this purchase? Obviously, look to your budget for answers. If $$ is not available to

replace all of your ancient PCs, consider upgrading them, instead. Not all machines are worth upgrading, but consider all options before writing the check. Look to your IT support staff for regular updates on what needs to be replaced in your office. They are fixing the bugs on the existing equipment, and will know the machines with the most quirks. Kyvon provides system evaluations to estimate which existing machines will need to be upgraded or replaced

in the near future. Call Kyvon for upto-the-minute pricing on all business equipment, for one-stop-shopping without the hassle. For more information, please call (314) 416-1490.

Need help with installation? Call Kyvon 314.416.1490

Tech WATCH     

Integrated security protection against viruses, worms, trojans, spware, and adware. Easy to use protection – install and forget New program versions and updates, for free, throughout the license duration Quality proven by all major antivirus certifications (VB100%, ICSA, West Coast Labs Checkmark) 24/7 technical support provided at no extra cost

For more information on product and/or installation, please call (314) 416-1490.

Business Focus

Page 1~Issue 3~Volume1~2007


Are Your PCs “Vista Capable”? Microsoft released Windows Vista to the general public January 30th, five years after the release of Windows XP. With hundreds of new features and increased hardware requirements, what is the new user to expect? Find out if your PCs are ready for the upgrade.

Vista Business VS. Vista Ultimate What is the difference between the Windows Vista Business edition and Vista Ultimate? Vista Business does not include the following features, which are included in Vista Ultimate:

    

Windows Media Center Windows Media Center extenders Windows BitLocker Drive Encryption

According to the Microsoft website, “Most PCs purchased after 2002 should be Vista Capable.” But what does Vista Capable mean, exactly? A Vista Capable PC possesses the basic hardware requirements needed to run the non-premium editions of Windows Vista.

It seems that the overall suggestion is to take a step back and consider your options. provides Vista upgrade ROI calculators, and a step-by-step guide to choosing the correct Windows Vista edition for your home or business.

But, not all PCs are ready for the most recent Microsoft release. “A new PC running Windows XP that carries the Windows Vista Capable PC logo can run Windows Vista.” No logo? Check the diagram below to see if your PC is Vista Capable.

All in all, do your research and ask plenty of questions. Do the software programs you use work in Vista? Which PCs will need hardware upgrades? Are the new Vista features beneficial to your business practices?

Windows DVD Maker Premium games: Chess, Titans, Nahjong Titans, and Inkball

 Windows Movie Maker in High Definition

 Windows Ultimate Extras* *Windows Ultimate Extras currently available include: Windows Hold’em, a poker game for players of all skill levels Language packs for Windows multilanguage interface, where users can install and use multiple languages on a single PC. Great for multi-lingual households or if you are learning a new language. Secure Online Key Backup, where Ultimate users can store their BitLocker recovery password and Encrypting File System certificate on Windows Marketplace’s Digital Locker website for access to the key anytime, anyplace, and from any computer that has an Internet connection BitLocker Drive Preparation Tool, an automated tool which removes the complexity of setting up your PC to use this exclusive data security feature. To learn more about features included in Windows Vista Business and Vista Ultimate Editions, visit Microsoft’s website.

Call Kyvon (314) 416-1490 for up -to-the minute pricing on all Windows Vista editions.

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Even if your PCs are Vista Capable, you may still be unable to run the new Windows Aero user experience and other new features in the premium editions of the new operating system. Other premium features include Windows Flip 3D navigation, Scheduled and Network Backup, Windows Meeting Space, and Tablet Technology.

Kyvon provides system evaluations to estimate the cost of upgrading to Windows Vista. Call Kyvon today (314) 416-1490 to schedule your evaluation. For Microsoft’s Windows Vista features, hardware requirements, and more, please visit the websites below:

Windows Vista has been highly criticized for the increase of hardware specifications needed to take advantage of many of Vista’s features that, in turn, takes advantage of home and small office users.

Windows Vista system requirements

Vista Capable[27]

Vista Premium Ready[27]


800 MHz

1 GHz


512 MB RAM


Graphics card

DirectX 9 capable

DirectX 9 capable GPU with Hardware Pixel Shader v2.0 and WDDM driver support

Graphics memory


128 MB RAM supports up to 2,756,000 total pixels (e.g. 1920 × 1200) or 512 MB+ for greater resolutions such as 2560x1600[33]

HDD capacity

20 GB

40 GB

HDD free space

15 GB

15 GB

Other drives



Page 2~Issue 3~Volume1~2007


Client focus

Introducing: The Green Center The Green Center

Nature-themed Art Exhibits

8025 Blackberry Avenue University City, MO 63130

On-going at The Green Center


Founded in 1998, the Green Center is a natural oasis in the heart of the St. Louis metropolitan region. The center is headquartered in a residence built in 1932 and is located in Kaufman Park, University City, Missouri. The heart of the Green Center is its outdoor spaces which include learning and demonstration gardens on the headquarters' grounds; a half-acre prairie within a short walk of the headquarters; a half-acre Missouri wetland; the 26-acre Ruth Park Woods; and an Arboretum in University City's Heman Park. We encourage visitors to explore the Green Center's outdoor spaces on their own or take advantage of our classes, guided field trips, summer youth camps, scout badge programs, and service learning and volunteer opportunities. Artists find inspiration here for their photography, painting, and creative writing. Bringing the outdoors in, the Green Center now provides nature-related art exhibits by talented local artists. Highlighted Activities Leading a Nature Walk Without All the Answers

Saturday, March 24, 9:00am—12:00pm Adults and youth over age 16 Participants will learn how to lead a bird, butterfly, or other nature walk, without being intimidated by questions they can’t answer. Bring your enthusiasm and sense of discovery. Gain confidence as you practice

new techniques through hands-on activities. This class may be taken for credit through the Master Naturalist Certificate Program. Please register in advance at or call (314) 984-7777. For more information about the program, which partners with The Green Center, please call (314) 984-7708. Free the Forest—Invasive Plant Removal

Saturday, April 14, 10:00am—2:00pm Have you ever spent time in one of University City’s parks and been thankful for all of the green space residents have to enjoy? Do you have children or other students in your life who’ve taken classes at The Green Center? Are you interested in nature but don’t get to spend much time outdoors? If so, join your neighbors for a day out in Ruth Park Woods! Participants will be removing invasive plant species from the Woods, cleaning up our biggest “outdoor classroom,” and helping to make one of our city’s star parks healthier while learning about forest ecology. “Free the Forest” is your opportunity to make a difference in an important public space we all share! Refreshments will be provided. For more information about this event or to find out more about The Green Center’s work in Ruth Park Woods, call (314) 725-8314 or email

The Green Center plays host to several art exhibits a year. While works share nature as their inspiration, the media range from oil painting and photography to sculpture. The Green Center also houses a permanent art collection that includes photos and an installation piece throughout our 30-acre outdoor classroom. Student artwork is also displayed. All exhibits are free of charge, and open to the public from 10:00am until 6:00pm, Monday through Friday (closed holidays). If you are interested in showing your work, contact us at (314) 725-8314. Volunteer Opportunities Care for Your Community

Visit the website or contact: (314) 725-8314 x102 The Green Center has volunteer opportunities to suit all interests, whether you prefer indoor or outdoor work. At present, we are looking for individuals willing to help us manage our website and database, or serve as Volunteer Instructors. There is always work to do in our outdoor learning spaces, too, including removing invasive species. Volunteers are always appreciated at The Green Center!

If your company would like to be featured in the Client Focus column, please contact : Courtney Watson (314) 416-1490

Spring Arts Festival

Sunday, May 6, 2:00pm—5:00pm

He’s a fan of excellent service. Aren’t you? Call Kyvon, today 877.710.7993 for computer and networking services

For more information call 314.544.0011 Business Focus

Page 3~Issue 3~Volume1~2007


Uh...Oh. Do-it yourself computer tips and tricks You don’t have to be a computer whiz to solve many basic issues yourself.

New from Kyvon: Service Hour Blocks! Pre-purchase a block of service hours and save BIG!

Here are a few suggestions to help with troubleshooting. 1.

Relax! Remember that help is always available.


Make a note of what you were doing when the computer froze. Write down what programs you were in, what you were doing, and

Business focus

what if anything, seemed unusual before the crash. If there are any error messages on your screen, write them down word-for-word.

Kyvon 11141 South Towne Square Suite C St. Louis, MO 63123 314.416.1490 877.710.7993 (toll free) 314.416.8951 (fax)

You know you will need tech support in the next year, why not plan ahead for it?


Note anything that was recently changed. If you have just installed or uninstalled a program, moved files, or even moved your computer, these things should be noted.


Check connections. Make sure all connectors and cables are firmly seated.


Check the CD Drive. Misreading a CD can be caused by dirt or lint on the CD or in the actual CD drive. Gently brush away dirt with your fingers.


Plus, NO TRAVEL FEE on Service Calls when you use pre-purchased Service Hours.

Is it hot down there? Overheating can be caused by blocking the flow

Use your pre-purchased hours for hardware and software installation, equipment maintenance, or your next support call!

of the internal fan. Check the back of your computer to make sure vents are unobstructed. 7.

It’s OK, call IT Support. “Better safe than sorry” does apply. If the

Call today to find out more !


last items did not resolve your issue, call for help. Ask your technician what to look for if/when the situation arises again. Need help? Call Kyvon 314.416.1490 or email

*1 Hour Minimum per Service Call. Service Hours purchased in Service Hour Blocks expire one year from date of purchase.

11141 South Towne Sq. Suite C St. Louis, MO 63123

Business Focus

Page 4~Issue 3~Volume1~2007


Profile for Kyvon

Business Focus, Issue 3  

Business Focus Issue 3, Volume 1, 2007

Business Focus, Issue 3  

Business Focus Issue 3, Volume 1, 2007

Profile for kyvon