The NJMPF values are entrenched in assisting members and providing support where it is possible – which makes it vital for the Fund to have a healthy relationship with its membership. The robust Financial Literacy Programme is evidence of this and it continues as an ongoing project. You indicate that your Fund is amongst industry leaders. Please elaborate on this statement indicating what sets the Fund apart from other municipal retirement funds What sets the NJMPF apart is its ability to add value through the value chain in the different areas of responsibility, by strategy formulating (intent) based on informed research and proper understanding of the micro and macro retirement environment, quality execution (implementing those strategies), aligning goals and objectives with the overall company strategy including the mission, vision and values of the Fund, placing members and pensioners at the centre of decision making, and continually brainstorming ideas - allowing creativity and innovation to build a culture of excellence and efficiency. The NJMPF values are entrenched in assisting members and providing support where it is possible – which makes it vital for the Fund to have a healthy relationship with its membership. The robust Financial Literacy Programme is evidence of this and it continues as an ongoing project. The NJMPF understands that providing timely and succinct communication is key in upholding the Fund’s mission of
providing superior retirement services. Please describe some of the Fund’s projects and what your members can expect in the near future We are member-centric and treat each and every one of our stakeholders as family. We understand how fragile life can be, especially with the COVID-19 pandemic. Now more than ever the family needs to stand united and protect one another. During Mandela Day 2020, the Fund pledged to use the 67 Mandela Minutes to celebrate the life of all NJMPF centenarians. Following up on this pledge, the Fund visited all NJMPF centenarians in their homes, and celebrated their life well lived. Our centenarians are aged between 100 and 106 years old. Understanding that the elderly are the most vulnerable and at high risk during these COVID times, the Fund created ‘NJMPF Covid-19 Survival Packs’ and donated them to the NJMPF centenarians. The survival packs had items like, hand sanitizers, facemask, fleece blankets, thermo mugs (these came in handy during winter when COVID-19 was at its highest peak) and fruit baskets. As part of the Fund’s Going Green project, the Fund also donated assorted seedlings to the NJMPF centenarians to grow their own veggie gardens and use sustainable gardening as a distraction
from the uncertainty and anxiety that came with the pandemic. The Fund introduced NJMPF animation videos offered in English, isiZulu and sign language enhancements for those members who are hard of hearing. Further to the animation video offering, the NJMPF introduced audio newsletters to accommodate those who are unable or those who prefer not to read - especially financial jargon that might be a challenge to understand. The audio newsletters are narrated by a household name in KZN-Vicky Masuku - a retired radio personality. Our members’ familiarity with Vicky Masuku and the flexibility and convenience of listening to the audio newsletter instead of paging through a written newsletter has increased interest from our members to listen to this quarterly offering. The Fund embarked on an exciting venture for 2020/21 by launching the Going Green project. The Going Green project forms part of a bigger project of sustainable investing. Sustainable investing is about investing in progress, and recognising that companies solving the world’s biggest challenges can be best positioned to grow. It is about pioneering better ways of doing business and creating the momentum to encourage more and more people to opt into the future we are working to create.