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CONTENT Letter from the Vice President.................................2 Mission // Priorities.........................................................3 Vision // Student Learning Outcomes..................4 Top Ten Achievements ............................................5-6 Strategic Themes ......................................................7-10 Key Achievements ................................................13-16 Divisional Points of Pride...................................17-18 Department Highlights ..................................... 19-42

800 STUDENT CONDUCT 910 FLASH TECHNOLOGY CENTER 1,333 STUDENT OMBUDS 3,440 ADULT & VETERAN SERVICES 7,600 INTERNATIONAL STUDENT AFFAIRS 9,656 STUDENT ACCESSIBILITY SERVICES 14,875 RESIDENCE SERVICES 29,210 UNIVERSITY HEALTH SERVICES 85,121 CENTER FOR STUDENT INVOLVEMENT 124,299 UNIVERSITY BOOKSTORE 509,267 RECREATIONAL SERVICES 1,984,614 KENT STUDENT CENTER


2,771,125

Total Student Touchpoints


AND

ABOVE

GO


BEYOND

LETTER FROM VP

It is with great pleasure I share the 2016-2017 Annual Report for the Division of Student Affairs. Our mission calls us to develop the whole student through transformational experiences. Student engagement on campus outside the classroom furthers student success. In this report, I invite you to further explore the co-curricular programs and services impacting student success championed by the Division of Student Affairs. Whether these programs and services advance a Distinctive Kent State, propel Global Competitiveness, demonstrate Regional Impact, or promote Organizational Stewardship, all programs and services fundamentally keep Students First. We are proud to foster a student experience that sparks epic thinking and meaningful voice while we support students as they Become Their Best Selves. Whether students are engaged in community service, participated in a living-learning community, utilized recreational facilities (such as the new TRI-REC), led a student organization, or took advantage of services in the health center, these activities and programs are intentionally designed to promote student retention and success. Read on and awaken to the impact of living on campus, taste the innovation of the nation’s first certified gluten free dining hall, sprint through the significance of recreational activities participation, salute the veteran friendly campus designation, or discover the savings to students by University Bookstores. This is an exciting time to be at Kent State. Our students are passionate and engaged. It is a privilege to serve Kent State University and foster student success. Peruse this report to understand the transformational experiences sponsored by the Kent State University’s Division of Student Affairs. For there is no higher priority than our students and their success. Go Flashes,

Shay Davis Little, Ph.D. Vice President Division of Student Affairs Letter from the VP

2


OUR MISSION The Division of Student Affairs intentionally develops the whole student through transformational experiences. We passionately engage our diverse student population through quality programming and resources that enhance the educational process to ensure student success.

PRIORITIES STUDENTS FIRST: Cultivate an intentionally designed, inclusive, and engaging student experience that promotes the intellectual, emotional, physical, and spiritual development of all students. DISTINCTIVE KENT STATE:

Enhance the academic mission of Kent State through comprehensive and collaborative practices that foster innovation and lead to nationally recognized co-curricular programs and services.

GLOBAL COMPETITIVENESS: Advance the integration of international students into the campus community and encourage domestic students to expand their worldview by engaging in cultural activities and programs. REGIONAL IMPACT:

Partner with local civic leaders to engage students in the community through area neighborhood activities and community service.

ORGANIZATIONAL STEWARDSHIP:

Sustain a culture of continuous improvement including professional standards review, promoting ongoing staff development, and fiscal responsibility while recruiting and retaining talented professionals.


VISION To lead the nation in transformative experiences that propel our students’ current and future success through exploration and engagement.

STUDENT LEARNING OUTCOMES AND DOMAINS

LEADERSHIP DEVELOPMENT IDENTITY DEVELOPMENT Students who engage in student affairs services, events, programs AND INCLUSION and initiatives will be able to incorporate knowledge of leadership practices, theories, models and approaches into their lives.

HEALTH AND WELL-BEING Students who engage in student affairs services, events, programs and initiatives will be able to practice personal behaviors that enhance their wellbeing.

Students who engage in student affairs services, events, programs and initiatives will be able to integrate knowledge gained from cross cultural collaborations into their developing identities.

COMMUNITY RESPONSIBILITY AND ENGAGEMENT Students who engage in student affairs services, events, programs and initiatives will be able to demonstrate a commitment and capacity to be an engaged and ethical community member.

KNOWLEDGE APPLICATION Students who engage in student affairs services, events, programs and initiatives will be able to utilize critical thinking skills to transfer acquired knowledge to new contexts.

Mission // Vision // Student Learning Outcomes

4


TOP TEN ACHIEVEMENTS The University Bookstores saved students

$1,201,340 during the 2016-2017 academic year

Achieved through rental and digital course material options. Student savings is up $949,000 from the 2015-2016 academic year. The University Bookstore rented more than 26,000 new & used textbooks this academic year to students, up 6,000 compared to last year.

FIRST 100% Certified Gluten Free Dining Hall in the Nation

Prentice Café opened in August 2016, becoming the first university dining hall in the nation to receive the GIG gluten-free food services certification.

Designated a Silver-level Military Friendly Campus

Student Accessibility Services 80.7%

BY GI JOBS MAGAZINE

1 541 IN

CAMPUSES TO RECEIVE A STAR DESIGNATION

Higher Fall ‘16 to Spring ‘17 Persistence Rates of First Year Underrepresented Students Living on Campus

78.9% Registered Students

NonRegistered Students

8-year total retention average

91.3%

on campus:668

vs

84.1%

off campus: 69


TRI-REC 33,657 Opened in January 2017 TOTAL VISITS

A collaboration between Recreational Services and Residence Services, TRI-REC provides conveniently located space for students on-campus to stay active. 8,000 swipes in the first two weeks with an average of 2,355 swipes per week since opening. Half of all on-campus residents have used the facility at least once.

Aramark Unrestricted Grant Fund

$653,400 invested

10%

Kent State of Wellness Director Endowment: $2 million Wellness Program Fund: $1 million

CORE VALUE

2,104

VISITS PER WEEK SINCE OPENING

Student Conduct recidivism rate less than

$3 MILLION One Kent State

50%

OF ALL RESIDENTS HAVE USED THE FACILITY AT LEAST ONCE

Using predominantly educational & restorative sanctions, student conduct maintained low recidivism rates. KENTtalks hosted on Kent, Stark and Trumbull campuses. Bookstore pop up stores on Twinsburg and Geauga campuses. Integrated FLASHperks on regional campuses. Undergraduate Student Government established at all seven regional campuses aligning with the university core value to create a collaborative community. Led the Dining Services and Exclusive Pouring Rights RFP processes encompassing stakeholders from all campuses.

87% RETENTION RATE FOR 15,581 FLASHPERKS PARTICIPANTS

80% FLASHPERKS PARTICIPANTS

vs

63% NON-FLASHPERKS PARTICIPANTS

Percentage of students cumulative GPAs more than 2.5 after Freshman year. Top Ten Achievements

6


STRATEGIC THEMES

STUDENTS FIRST Cultivate an intentionally designed, inclusive, and engaging student experience that promotes the intellectual, emotional, physical, and spiritual development of all students.

INTENTIONALLY ENGAGING STUDENTS

STUDENT ACCESSIBILITY SERVICES

1,303

WINTER BLAST 2016

2,500

STUDENTS SERVED

STUDENTS IN ATTENDANCE

2,785

STUDENT TUTORING HOURS

1,886 RESIDENCE HALL TUTORING VISITS

59%

INCREASE IN EVENTS HOSTED BY STUDENT ORGANIZATIONS

19,169 student organization members


A DISTINCTIVE KENT STATE Enhance the academic mission of Kent State through comprehensive and collaborative practices that foster innovation and lead to nationally recognized co-curricular programs and services.

LIVING LEARNING COMMUNITIES

3.14 94%

AVERAGE GPA

PERSISTENCE RATE Fall ’16–Spring ‘17 (n=1,754)

Seeds of Wellness mini grants awarded $13,000 to eleven proposals from students, faculty and staff across the Kent State system. Hired a Kent State of Wellness Director.

27% of all residents (n=1,754) are Living Learning Community participants

1st Wellness Summit, with 60 participants. Student affairs formed a partnership with the JED Foundation to enhance mental health support. let’s clear the air 7.1.17 Kent State University joined nearly 2000 institutions as a smoke-free, tobacco-free university.

Strategic Themes

8


REGIONAL IMPACT Partner with local civic leaders to engage students in the community through area neighborhood activities and community service.

10,436 Fraternity and Sorority life community service hours. •

$317,489

Fraternity and Sorority life philanthropy dollars raised.

Kent State Ice Arena hosted the Ohio High School Athletic Association District Hockey Tournament, with 22 high school teams.

35th year hosting Ohio Special Olympics Winter Games at the Kent State Ice Arena.

26 service student organizations.


GLOBAL COMPETITIVENESS Advance the integration of international students into the campus community and encourage domestic students to expand their worldview by engaging in cultural activities and programs.

RES AIRWAYS Hosted in 13 Residence Halls during the 2016-2017 academic year, Res Airways fosters international and domestic student interaction, through cultural presentations highlighting different cultures.

7,600 STUDENTS ATTENDED INTERNATIONAL STUDENT AFFAIRS ACTIVITIES AND EVENTS

29

230

CULTURAL/INTERNATIONAL STUDENT ORGANIZATIONS

STUDENT PARTICIPANTS IN CONVERSATION PROGRAM

ORGANIZATIONAL STEWARDSHIP Sustain a culture of continuous improvement including professional standards review, promoting ongoing staff development, and fiscal responsibility while recruiting and retaining talented professionals.

$72,500 Sponsorship dollars raised by Center for Student Involvement to support student engagement.

7th

lowest room and board rates among 4-year public institutions in Ohio.

Since 2011, Residence Services has invested

$83.9M in the renovation of student residential spaces. Strategic Themes

10


IMPACT ENGAGE THE GREATEST

APPEARS TO STEM FROM STUDENTS’ TOTAL LEVEL OF CAMPUS

PARTICULARLY WHEN ACADEMIC, INTERPERSONAL, EXTRACURRICULAR

INVOLVE ARE MUTUALLY REINFORCING, AND RELEVANT TO A PARTICULAR EDUCATIONAL OUTCOME.


EMENT

EMENTS -Pascarella, E. T., & Terenzini, P. T. (2005). How college affects students. San Francisco, CA: Jossey-Bass. Highlight

12


KEY ACHIEVEMENTS

STUDENTS FIRST

91%

Persistence Rate

First year students living on campus have higher grade point averages and higher fall to spring persistence rates than first year students living off campus.

Average GPA Recreational Services Users

89%

Average GPA

2.95

2.85

On Campus

Off Campus

(n=3616)

(n=719)

3.17 (n=10,465)

Engaged students earn a higher grade point average than the Kent Campus grade point average.

Fraternity and Sorority Life Members 3.196 (n=2,301)

Adult Students 3.18 (n=1,285)

Recreational Services Student Employees 3.17 (n=224)

Residence Services Student Employees 3.35 (n=268)

Kent Campus

Student Affairs student employees earn a higher grade point average than the Kent Campus grade point average.

3.09

ORGANIZATIONAL STEWARDSHIP Barnes and Nobles has invested

$700,000 to enhance regional campus bookstores.

2017 room rate increase of

1.72%

is the lowest annual room rate percentage increase since 1989.

Through energy conservation measures Kent Student Center used

19.25%

less electric in first 4 months of 2017 compared to the same period in 2016.


A DISTINCTIVE KENT STATE 82%

Kent State veteran freshman learners retention rate

National average veteran freshman retention rate

72%

Higher than national average retention rate of veteran freshman learners

33%

National average adult freshman retention rate

Kent State adult freshman retention rate

62.5%

Higher than national average adult freshman retention rate

GLOBAL COMPETITIVENESS 1,100 students attended the

10.4% (n=146) of all intramural sports

International Homecoming Celebration.

participants are International students.

Recreational Services hosted the 2nd annual Kent State Cricket Club Premiere League Cricket Tournament, with

10% (n=1127) of total Recreational

135 participants.

Services participants were international students with an

average GPA of 3.31.

International Student Council (ISC)

ISC serves as the umbrella association for all

international student organizations.

46 students

participated in the International Village Living Learning Community.

Key Achievements

14


REGIONAL IMPACT

42 Indiana

High School teams from

&

Ohio

TO 8 N S

Pennsylvania

participated in tournaments at the Kent State Ice Arena.

5

local high school hockey teams

of trash was removed from the Cuyahoga River in a Recreational Services and Office of Experiential Education and Civic Engagement service collaboration.

utilized the Kent State Ice Arena as home ice.

University Health Services sponsored Blood Drives resulting in

15

2billion The Student Recreation and Wellness Center hosted presidential candidates Bernie Sanders and Hilary Clinton.

Fraternity & Sorority Life Annual Philanthropy Event Songfest

raised

$25,475.42 for

$500

scholarships for Kent State Students.

$

viewers

$

TV coverage reaching more than

1,939 total SilverSneakers members

$88,0

58.75

in revenue generated through May 2017.

Big Brothers Big Sisters of Portage County.

Key Achievements

16


DIVISIONAL POINTS OF PRIDE

1PLACE st

NASPA

REGION IV-EAST PRESIDENT’S AWARD WINNER Dr. Beverly J. Warren

President, Kent State University

#11

KENT STATE IS OF THE 2017 TOP 100 SAFEST COLLEGES IN AMERICA

The Center for Student Involvement won 1st place at the National Symposium on Student Retention for their FLASHperks poster.

ACCREDITED UNIVERSITY HEALTH SERVICE

According to the National Council for Home Safety and Security, Kent State University is #11 of the Top 100 safest college campuses in America for 2017. Using a 3 tiered approach to safety on-campus with Resident Assistants, Security Aides and Campus Police; Kent State stands out from other institutions with its Security Aide Program. This program is housed in Residence Services and employs students as Security Aides.

DEVELOPED AND IMPLEMENTED

LEADTogether

the nation’s first online virtual leadership training academy with participants from all campuses. Focusing on social cohesion, inclusivity, respect, kindness, acceptance and friendship.

JED FOUNDATION

KENT STATE UNIVERSITY NAMED A VETERAN FRIENDLY INSTITUTION FOR THE

8TH STRAIGHT YEAR BY G.I. JOBS

MAGAZINE.

A+ RATING

Kent State University’s Division of Student Affairs has partnered with

from PETA2’ Vegan Report Card,

the Jed Foundation Health Matters Campus Program. This partnership

commending Kent State for going

enhanced mental health, substance abuse and suicide prevention

above and beyond to provide all

programming.

students with exceptional vegan food.


CAS

PROFESSIONAL STANDARDS University Health Services, Student Accessibility Services, Kent Student Center and Center for Student involvement conducted CAS Professional Standards external reviews.

UNIVERSITY

HEALTH SERVICES

98% Kent campus student immunization compliance.

MEDITATION

ROOM The Kent Student Center, opened a meditation room during the 2016/2017 academic year to serve as an interfaith and non-religious space.

KENT STUDENT CENTER Certified One-Stop-Shop for Events and Conferences by the Association of Collegiate Conferences and Events Directors-International. Divisional Points of Pride

18


DEPARTMENT HIGHLIGHTS


CENTER FOR STUDENT INVOLVEMENT


CENTER FOR STUDENT INVOLVEMENT We foster a sense of belonging and connection to campus through engagement and developmental opportunities that complement the academic experience of our students.

85,121 Student Touch Points

19,169

2,301

36,219

514

2,052

27,656

STUDENT ORGANIZATION MEMBERSHIP

FSL COMMUNITY

FLASHPERKS SCANS & PRIZE REDEMPTIONS

PEER INVOLVEMENT ADVISING

UCOMMUTE

KSCP EVENT ATTENDANCE

Campus Engagement

616

NEW STUDENT SOCIAL MEDIA LEADERSHIP FOLLOWERS DEVELOPMENT

Involvement Accomplishments

Getting involved on campus is one of the quickest ways to become part of the university community and create your own Kent State experience. The Center for Student Involvement (CSI) offers opportunities for leadership and participation in student-initiated projects and student organizations.

3.327

594

Peer Involvement Advisors Grade Point Average

Created a leadership development track within the FLASHperks program. Introduced Blue and Gold Pride funding to support cultural and tradition-based programming. Fraternity and Sorority life created Standards of Excellence to provide students with clearer guidelines that outline distinctive chapter excellence.

Departments // Center for Student Involvement

22


INTERNATIONAL STUDENT AFFAIRS


INTERNATIONAL STUDENT AFFAIRS The mission of the Office of International Student Affairs is to help international students feel part of the campus community by providing students meaningful opportunities to be heard, involved and connected to resources.

Key Accomplishments Hosted the Inaugural International Talent and Fashion Show

800 students in attendance. International Student Council The umbrella organization for all international student organizations on campus. ISC encourages communication, collaboration and support among all international student organizations. International Homecoming

1,100 students

Conversation Partners Program The conversation partners program fosters relationships between domestic and international students.

230

students participants

Res Airways Program Residence Halls project to help international students and domestic students learn about different traditions and cultures through cultural presentations. Events hosted in

13 Residence Halls

each event highlighting a different country.

in attendance.

Departments // International Student Affairs

24


KENT STUDENT CENTER


KENT STUDENT CENTER The Kent Student Center is our student’s home away from home. With a very friendly, welcoming and inclusive environment, the Kent Student Center offers exceptional opportunities, facilities and services that enable our entire campus community and guests to engage in co-curricular, cultural, social and professional events.

1,984,614 touchpoints

Key Accomplishments New AV technology in the Kent Student Center, creating state of the art meeting spaces. New window treatments throughout the Kent Student Center gave the area a new look. Newly constructed LGBTQ office spaces on the lower level of the Kent Student Center.

Kent Student Center & Academic Spaces Number of Events Comparison This graph represents the comparison of total events held in academic spaces, versus the total number of events that are held in the Kent Student Center.

Kent Student Center Academic Spaces

8,434

8,154

2,515

2,760

2011-12

2012-13

8,522

8,334

7,843 2,629 2013-14

2,705 2014-15

3,197

2015-16

Departments // Kent Student Center

8,449 4,631

2016-17

26


OFFICE OF STUDENT CONDUCT

Kent State University is a student-centered institution that engages students in diverse learning environments. We educate them to think critically and while attaining the skills necessary for responsible citizenship and productive careers. To maintain high standards, the University furnishes an atmosphere conducive to educational growth and positive development.

Key Accomplishments Established partnership between Student Mediation Services, Office of Student Conduct and Residence Services to form a case management group that triage incidents in a weekly meeting. Limited high-risk alcohol and other drug behavior/arrests for Halloween & Fake Patty’s Day. Updated code of student conduct to align with Policy Register. Engaged students though MIS 44048 Software Integration; Faculty: Dr. Geoffrey Steinberg.

Fall 2016 – OSC proposed a class project aimed at easing user-interface and database entry for student academic cheating & plagiarism

Spring 2017, three teams of students evaluated and developed solutions.

40 746% 400 800

volunteer hearing officers were trained increase in referrals to Student Mediation Services hearings convened student incident reports processed

81% report that the Code of Student Conduct is clear and understandable

93% report that hearings are understandable for students

98% report that hearings are fair for students

89% report that training for hearing officers is adequate

90% report that hearings often or always focus on addressing student behavior

98% report that the convener ensured respectful treatment of all involved


ADULT AND VETERAN SERVICES

CENTER FOR

The Center for Adult and Veteran Services is dedicated to enhancing the experience of the nontraditional student both in and out of the classroom. Services are geared towards providing a comprehensive and high impact student experience through support, programming and an assurance of and adherence to the highest standards of federal compliance. Adult Graduation Rate (National National Rate is 34%) 34%

34%

40.1%

100% 68% 77%

85% 68%

accuracy on compliance Veteran Affairs audit

of students that interacted with CAVS agreed the office provides a safe space for military-affiliated students

of students that interacted with CAVS agreed the office understands the needs of military-affiliated students

of students that interacted with CAVS agreed the office is knowledgeable about Veteran Affairs matters

of students that interacted with CAVS agreed the office provides programming that address students’ needs

238 Bachelor’s Degrees

conferred to veterans/service members since 2015

Key Accomplishments Cumulative GPA for Adult Students is

3.18.

Restructured the LIFE Program, to better serve adult students. Created a robust assessment plan to guide future programs and services.

Departments // Conduct // Veteran

28


BECOME

YOUR

BEST SELF


Closing Remarks: Kent Interhall Council // Golden Flash Awards I want to leave you all with one brief story‌ There once was a young man who grew up in a small rural town with only the hopes and dreams of attending a college university. He was constantly surrounded and socialized to believe the ignorance of the day, whether if that was to judge people for what they looked like, how they spoke, where they were from, or what they identified as. He was made to believe that he would be taught all he needed to know about the world and that what he was taught was right and everything else was wrong. This young man unfortunately began to believe all of this and it was sadly becoming a part of who he was. That young man was me, just two years ago. When I joined Kent Interhall Council my Freshman year last year I was just a young ignorant man on the inside, and I did not realize it until I begin my term as one of the Reps at Large last year. It was after the various trainings with the Executive Board and interactions with the people of KIC that I began to recognize this problem within myself and start fixing it. I owe a lot of who I am today to this organization and the people I have met through it. So, you may be asking why are you telling me this or why do I care? And the reason is this: When people ask me what KIC is when I return home I simply say it is the changes that you see in me. It is the positive nature, the helping hand, the desire to not only meet or tolerate someone from a different walk of life, but to seek out understanding and offer respect of their differences. It is the valuing of differences not the prejudice of them. It is the peace that is found when you realize that the true beauty of this world is not searching or trying to force what we all have in common, it is what makes us all different. For it is these differences that allow us to learn, grow, and become inspired. It is these differences that allow us to become better people and have newfound love and passion for humanity. I want to thank you all for allowing this country boy to serve as your Director for Leadership Development, and I want to thank you for showing and teaching me what it means to be a positive force in this world. It is my wish that you have been able to grow as individuals this year as well and have been able to do some self reflection. Lastly it is also my wish that you always wish upon a Flash because when you do, you become a part of something undeniable, undeniably Kent State that is. Thank you KIC from the bottom of my heart.

Go Flashes!

Andrew Ledley Xenia, Ohio Education Major

Departments // Highlight

30


RECREATIONAL SERVICES


RECREATIONAL SERVICES We foster a lifelong commitment to health and wellness for all the people we serve through exceptional programs, learning opportunities, services, and facilities.

Key Accomplishments

1,939

SliverSneakers total SilverSneakers members generating $88,058.75 in revenue. Group X Classes 1,471 passes sold $41,458.75 in total revenue.

355 Adventure Trip participants

in 24

programs.

Local Programming 5 local High School teams use the Kent State Ice Arena as their home ice arena.

Rec Center Visits by Semester 234,286

The PEAK Summer Camp served 639 campers this year. Two 5k road races with 600 participants from Northeast Ohio.

226,685

460,971

Total Visits to Rec Center during 16/17 Academic Year.

10%

FALL

SPRING

of total Rec Center participants were international students. Departments // Recreational Services

32


RESIDENCE SERVICES


RESIDENCE SERVICES We create safe and inclusive communities that foster student success.

Key Accomplishments Residence Services offered students in Residence Halls tutoring, totaling

1,886 visits, with 2,785 student hours. Supporting student’s academic success hall staff held

267 Early Alert meetings, and 1,897 midterm intervention meetings. 239 students applied to be a resident assistant during the

2016-2017 academic year.

28%

increase

in Resident Assistant applications

STUDENT LEADERSHIP in RESIDENCE SERVICES Kent Interhall Council 1,746 students attended at least one weekly meeting Hosted the National Association of College and University Residence Halls National Office

6,493 154 6% 456 27%

total students living on campus

279

Community Service Hours

GPA and Persistence

international students from 38 different countries

On-Campus Students 2.95 GPA

conduct recidivism rate

Student Employees 3.35 GPA

community activities/programs of on-campus students live in a Living Learning Communities

91% Persistence Rate

Student Leaders 2.98 GPA Departments // Residence Services

34


STUDENT ACCESSIBILITY SERVICES


STUDENT ACCESSIBILITY SERVICES Our mission is to provide students with disabilities equal opportunity to participate in, contribute to, and benefit from all university programs, services, and activities.

Testing Services

Key Accomplishments

2,670 exams administered by SAS

31% increase in exams administered

Compared to exams administered in 2015-2016

Creation of the Recipe for Success: Baking Accessibility into your Course Materials workshop series Collaboration with Center for Teaching and Learning for disability related faculty trainings EIT policy implementation

S16 to S17

1,3

increase in Note-Taking Services

157 210

33.8%

New Accessibility website (Kent.edu/accessibility)

Closed Captioning 42 Students eligible

30

341 Requests during spring 2017 73:03 Total audio & video duration

743

2,073 hours Sign Language Interpreting

622 Requests during fall 2016

Alternative Formats

152% 2016-17 2015-16

90

increase overall in alternative format of misc. materials

227

Kent

Trumbull

Departments // Student Accessibility Services

36


STUDENT OMBUDS

Concerns Addressed by Student Ombuds January-June 2017

M DE A IC

G SIN

I DV

LT RE GIO NA L

ID CIAL A FINAN

A AC

CO NS U

REGIST

NS

CER ON C MIC

DE

RAR

ACA

1,333 Student Contacts

34% Academic Concerns 5% Financial Aid 7% Academic Advising 3% Consult 2% Regional 8% Registrar 18% Referrals 23% Misc: Bursar, Conduct, Employment, EQAA/Title IX, General Due Process, Residence Services

LS

SC.

R/MI

E OTH

A RR

FE

RE

The primary goal of the Office of the Student Ombuds is to provide students confidential consultation in assisting with the possible resolution of any universityrelated concern, grievance or appeal. The Ombuds Office works directly with faculty and staff, providing consultation related to university policies and procedures.

FLASH TECHNOLOGY CENTER The Flash Technology Center’s mission is to provide Technology to go with the changing landscape in higher education that brings together technology and education to support Kent State University’s goal of academic excellence and student success.

Key Accomplishments

$112,100

Total student savings through low education pricing.

During Computer Science Education Week, Flash Technology Center hosted The Hour of Code, joining Apple Stores® worldwide in hosting an Hour of Code to introduce students to computer science.

$1,161,561

$787,393

910 computers sold during academic year 16/17.

Fall ‘16

Fall ‘17

$374,168 increase in total revenue


UNIVERSITY HEALTH SERVICES

Key Accomplishments

MO RE THAN

University Health Services will be a model of integrated health care as the premier college health center in Ohio, providing comprehensive health and wellness care to promote retention and academic success.

12,000

University Health Services sponsored LifeShare blood drives at the Kent State University. A $500 Kent State student scholarship was created by LifeShare for every 40 units of blood collected during the academic year. units of blood were collected on Kent campus this year. Resulting in 15 $500 scholarships to Kent State students.

Over 2,500 students

Adjusting operation hours during the month of August, University Health Services was able to increase the percentage of student served by 43%.

Re-accreditation from Accreditation Association for Ambulatory Health Care.

2

60

More than 800 students attended the Office of Health Promotion’s events, include the Great American Smokeout, World AIDS Day, National Eating Disorders Screening Day, Safe Spring Break and National Alcohol Screening day.

prescriptions filled

received an immunization service.

29,210 total appointments

29% of Kent Campus students received a service at one of the clinics in the health center. This is 8,100 distinct students. Flu Shot Clinics increases students receiving a flu shot by 49%. Also, a 23% increase in Faculty/ Staff receiving a flu shot.

Student Success

49% Increase in students receiving a flu shot

Over 11% of appointments were scheduled same day either online, walking in, or by phone. The annual National Depression Screening day in Fall 2016, was organized and hosted by Psychological Services. The day provided 624 in person screenings and over 2,500 online screening from students on all Kent campuses.

Departments // Ombuds // FlashTech // Health Services

38


UNIVERSITY BOOKSTORE


UNIVERSITY BOOKSTORE Our mission is to enhance the social and academic experience for students and empower them to be successful, both in and out of the classroom. We do that by acting as a complete support system, rising above the transaction and providing all kinds of services for their college journey.

Key Accomplishments

$700,000

Close to 80 percent of titles made available to Rent during the 2016/2017 Academic Year.

79.4%

invested in bookstores on regional campuses.

More than 300 students attended VIP night generating over $4,000 in revenue.

COMMUNITY EVENT HIGHLIGHTS: Faculty/Staff Appreciation Holiday Giving Tree Online Learning Symposium

Dr. Seuss Read Across America Day Women’s History Month MLK Jr. Celebration Women’s Leadership Symposium Book Festival

26,000

The University Bookstore rented more than

new and used textbooks to students. This is up 6,000 from last year. Departments // University Bookstore

40


UNIVERSITY DINING SERVICES


A+ rating

UNIVERSITY DINING SERVICES

from PETA2’ Vegan Report Card, commending Kent State for going above and beyond to provide all students with exceptional vegan food.

Our mission is to support the overall mission of the university, enhancing the out of classroom experience of Kent State University students, faculty, staff and guests, while providing quality customer service to the university community both internally and externally.

Key Accomplishments Developed Global Chef Program Chefs educated in authentic ethnic menu preparation led to increased student satisfaction and diversified student dining experiences. Mindful Mile Meeting every Monday at noon, rain or shine, Mindful Mile provided participants the opportunity to integrate exercise as a part of their overall wellness. Prentice CafĂŠ First in the nation 100% Certified Gluten Free Dining Hall

2017 NICHE Best College Food Kent State University ranked 91 out of 1,384 colleges and universities, in the 2017 best college food rankings.

Taste of Kent Wellness Event

Every campus dining location featured a mindful health dish, creating awareness of healthy options.

Departments // University Dining Services

42


DIVISION OF STUDENT AFFAIRS 250 Kent Student Center Kent, Ohio 44242 330-672-4050 studentaffairs@kent.edu


Profile for Division of Student Affairs - Kent State University

2016-2017 Annual Report | Division of Student Affairs  

In the Division of Student Affairs, you can be yourself, and then become your best self. We are an anchor for your student journey, surround...

2016-2017 Annual Report | Division of Student Affairs  

In the Division of Student Affairs, you can be yourself, and then become your best self. We are an anchor for your student journey, surround...

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