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Bill Summary

Service Address 3801 Rodman St NW Washington, DC 20016-2814 Account Number 0030569-8 Square/Suffix/Lot 1823/ /0005 Impervious Surface Square Footage 12000 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518176

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 101 CCF x $ 2.51 Sewer Services 101 CCF x $ 3.61 Impervious Area Charge 12 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 101 CCF x $ .43 DC Government Right of Way Fee 101 CCF x $ .14 DC Govt Stormwater Fee 12 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $763.61 $763.61 CR $0.00 $0.00 $736.85

Total Amount Due - Please Pay by 08/20/10

$736.85

Prior Read

Current Read

7772

7873

Usage (CCF) 101

Usage (Gallons) 75,548

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $253.51 $364.61 $26.40

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

$43.43 $14.14 $30.84

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT CHARGES

$736.85

TOTAL CURRENT BILL

$736.85

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006412 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE VE STE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003056981 1 0000736859 0000810537 Page 1 of 2

0030569-8 $736.85 $810.53 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3839 Rodman St NW Washington, DC 20016-2818 Account Number 0030570-6 Square/Suffix/Lot 1823/ /0006 Impervious Surface Square Footage 17500 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514049

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 141 CCF x $ 2.51 Sewer Services 141 CCF x $ 3.61 Impervious Area Charge 17.50 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 141 CCF x $ .43 DC Government Right of Way Fee 141 CCF x $ .14 DC Govt Stormwater Fee 17.50 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $863.44 $863.44 CR $0.00 $0.00 $1,030.69

Total Amount Due - Please Pay by 08/20/10

$1,030.69

Prior Read

Current Read

7524

7665

Usage (CCF) 141

Usage (Gallons) 105,468

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $353.91 $509.01 $38.50

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

$60.63 $19.74 $44.98

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT CHARGES

$1,030.69

TOTAL CURRENT BILL

$1,030.69

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000079 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE STE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057061 1 0001030699 0001133761 Page 1 of 2

0030570-6 $1,030.69 $1,133.76 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3871 Rodman St NW Washington, DC 20016-2838 Account Number 0030571-4 Square/Suffix/Lot 1823/ /0007 Impervious Surface Square Footage 11900 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518174

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 160 CCF x $ 2.51 Sewer Services 160 CCF x $ 3.61 Impervious Area Charge 11.90 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 160 CCF x $ .43 DC Government Right of Way Fee 160 CCF x $ .14 DC Govt Stormwater Fee 11.90 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $856.79 $856.79 CR $0.00 $0.00 $1,131.08

Total Amount Due - Please Pay by 08/20/10

$1,131.08

Prior Read

Current Read

7702

7862

Usage (CCF) 160

Usage (Gallons) 119,680

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $401.60 $577.60 $26.18

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

$68.80 $22.40 $30.58

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT CHARGES

$1,131.08

TOTAL CURRENT BILL

$1,131.08

CCF

Historical Usage 200 150 100 50 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000077 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057140 1 0001131084 0001244191 Page 1 of 2

0030571-4 $1,131.08 $1,244.19 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3801 39th St NW Washington, DC 20016-2836 Account Number 0030572-2 Square/Suffix/Lot 1823/ /0008 Impervious Surface Square Footage 13000 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518161

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 61 CCF x $ 2.51 Sewer Services 61 CCF x $ 3.61 Impervious Area Charge 13 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 61 CCF x $ .43 DC Government Right of Way Fee 61 CCF x $ .14 DC Govt Stormwater Fee 13 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $480.71 $480.71 CR $0.00 $0.00 $474.02

Total Amount Due - Please Pay by 08/20/10

$474.02

Prior Read

Current Read

4351

4412

Usage (CCF) 61

Usage (Gallons) 45,628

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $153.11 $220.21 $28.60

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

$26.23 $8.54 $33.41

TOTAL CURRENT CHARGES

$474.02

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT BILL

$474.02

Cooling Tower credit was not applied because the credit exceeds the total sewer usage.

CCF

Historical Usage 80 60 40 20 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057229 1 0000474027 0000521424 Page 1 of 2

0030572-2 $474.02 $521.42 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3830 39th St NW Washington, DC 20016-2830

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

Account Number 0030573-0 Square/Suffix/Lot 1798/ /0013 Impervious Surface Square Footage 17200 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518167

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

07/26/10 $420.46 $420.46 CR $0.00 $0.00 $92.65 $92.65

Total Amount Due - Please Pay by 08/20/10

Prior Read

Current Read

3527

3528

Usage (CCF) 1

Usage (Gallons) 748

Read Type ACTUAL

IMPORTANT MESSAGES

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 1 CCF x $ 2.51 Sewer Services 1 CCF x $ 3.61 Impervious Area Charge 17.20 ERU x $ 2.20

$3.92 $2.51 $3.61 $37.84

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

CURRENT CHARGES AND CREDITS DC Government PILOT Fee 1 CCF x $ .43 DC Government Right of Way Fee 1 CCF x $ .14 DC Govt Stormwater Fee 17.20 ERU x $ 2.57

$0.43 $0.14 $44.20

TOTAL CURRENT CHARGES

$92.65

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT BILL

$92.65

CCF

Historical Usage 80 60 40 20 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006408 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE STE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057308 1 0000092652 0000101912 Page 1 of 2

0030573-0 $92.65 $101.91 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3800 39th St NW Washington, DC 20016-2833 Account Number 0030574-8 Square/Suffix/Lot 1798/ /0013

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518175

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 82 CCF x $ 2.51 Sewer Services 82 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 82 CCF x $ .43 DC Government Right of Way Fee 82 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $472.22 $472.22 CR $0.00 $0.00 $552.50

Total Amount Due - Please Pay by 08/20/10

$552.50

Prior Read

Current Read

4402

4484

Usage (CCF) 82

Usage (Gallons) 61,336

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $205.82 $296.02

$35.26 $11.48

TOTAL CURRENT CHARGES

$552.50

TOTAL CURRENT BILL

$552.50

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 100 75 50 25 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057487 1 0000552507 0000607755 Page 1 of 2

0030574-8 $552.50 $607.75 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3740 39th St NW Washington, DC 20016-5523 Account Number 0030575-5 Square/Suffix/Lot 1798/ /0014 Impervious Surface Square Footage 20700 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514041

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 62 CCF x $ 2.51 Sewer Services 62 CCF x $ 3.61 Impervious Area Charge 20.70 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 62 CCF x $ .43 DC Government Right of Way Fee 62 CCF x $ .14 DC Govt Stormwater Fee 20.70 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $624.48 $624.48 CR $0.00 $0.00 $517.44

Total Amount Due - Please Pay by 08/20/10

$517.44

Prior Read

Current Read

5783

5845

Usage (CCF) 62

Usage (Gallons) 46,376

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $155.62 $223.82 $45.54

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

$26.66 $8.68 $53.20

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT CHARGES

$517.44

TOTAL CURRENT BILL

$517.44

CCF

Historical Usage 100 75 50 25 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000079 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE STE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057555 1 0000517441 0000569189 Page 1 of 2

0030575-5 $517.44 $569.18 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3700 39th St NW Washington, DC 20016-5513 Account Number 0030576-3 Square/Suffix/Lot 1798/ /0014

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514029

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 74 CCF x $ 2.51 Sewer Services 74 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 74 CCF x $ .43 DC Government Right of Way Fee 74 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $585.95 $585.95 CR $0.00 $0.00 $498.98

Total Amount Due - Please Pay by 08/20/10

$498.98

Prior Read

Current Read

6776

6850

Usage (CCF) 74

Usage (Gallons) 55,352

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $185.74 $267.14

$31.82 $10.36

TOTAL CURRENT CHARGES

$498.98

TOTAL CURRENT BILL

$498.98

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057634 1 0000498988 0000548872 Page 1 of 2

0030576-3 $498.98 $548.87 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3630 39th St NW Washington, DC 20016-5509 Account Number 0030577-1 Square/Suffix/Lot 1798/ /0016 Impervious Surface Square Footage 28900 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514016

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $1,566.74 $1,566.74 CR $0.00 $0.00 $1,814.27

Total Amount Due - Please Pay by 08/20/10

$1,814.27

Prior Read

Current Read

6035

6285

Usage (CCF) 250

Usage (Gallons) 187,000

Read Type ACTUAL

IMPORTANT MESSAGES

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 250 CCF x $ 2.51 Sewer Services 250 CCF x $ 3.61 Impervious Area Charge 28.90 ERU x $ 2.20

$3.92 $627.50 $902.50 $63.58

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

CURRENT CHARGES AND CREDITS DC Government PILOT Fee 250 CCF x $ .43 DC Government Right of Way Fee 250 CCF x $ .14 DC Govt Stormwater Fee 28.90 ERU x $ 2.57

$107.50 $35.00 $74.27

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT CHARGES

$1,814.27

TOTAL CURRENT BILL

$1,814.27

CCF

Historical Usage 260 195 130 65 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057713 1 0001814273 0001995701 Page 1 of 2

0030577-1 $1,814.27 $1,995.70 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3600 39th St NW Washington, DC 20016-5501 Account Number 0030578-9 Square/Suffix/Lot 1798/ /0016

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514031

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 62 CCF x $ 2.51 Sewer Services 62 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 62 CCF x $ .43 DC Government Right of Way Fee 62 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $652.85 $652.85 CR $0.00 $0.00 $418.70

Total Amount Due - Please Pay by 08/20/10

$418.70

Prior Read

Current Read

7179

7241

Usage (CCF) 62

Usage (Gallons) 46,376

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $155.62 $223.82

$26.66 $8.68

TOTAL CURRENT CHARGES

$418.70

TOTAL CURRENT BILL

$418.70

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057892 1 0000418700 0000460572 Page 1 of 2

0030578-9 $418.70 $460.57 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3901 Langley Ct NW Washington, DC 20016-5529 Account Number 0030579-7 Square/Suffix/Lot 1798/ /0016

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514030

Prior Read Date 06/09/10

Current Read Date 07/18/10

Number Of Days 39

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 144 CCF x $ 2.51 Sewer Services 144 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 144 CCF x $ .43 DC Government Right of Way Fee 144 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $639.47 $639.47 CR $0.00 $0.00 $967.28

Total Amount Due - Please Pay by 08/20/10

$967.28

Prior Read

Current Read

10275

10419

Usage (CCF) 144

Usage (Gallons) 107,712

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $361.44 $519.84

$61.92 $20.16

TOTAL CURRENT CHARGES

$967.28

TOTAL CURRENT BILL

$967.28

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000079 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE STE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003057971 1 0000967282 0001064001 Page 1 of 2

0030579-7 $967.28 $1,064.00 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3951 Langley Ct NW Washington, DC 20016-5537 Account Number 0030580-5 Square/Suffix/Lot 1798/ /0017 Impervious Surface Square Footage 35700 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13516884

Prior Read Date 06/19/10

Current Read Date 07/21/10

Number Of Days 32

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Cooling Tower Adjustment 199.26CR CCF x $ 3.61 Metering Fee Water Services 341 CCF x $ 2.51 Sewer Services 341 CCF x $ 3.61 Impervious Area Charge 35.70 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 341 CCF x $ .43 DC Government Right of Way Fee 341 CCF x $ .14 DC Govt Stormwater Fee 35.70 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $2,808.42 $2,808.42 CR $0.00 $0.00 $1,736.17

Total Amount Due - Please Pay by 08/20/10

$1,736.17

Prior Read

Current Read

12281

12622

Usage (CCF) 341

Usage (Gallons) 255,068

Read Type ACTUAL

IMPORTANT MESSAGES $719.33 CR $3.92 $855.91 $1,231.01 $78.54

$146.63 $47.74 $91.75

TOTAL CURRENT CHARGES

$1,736.17

TOTAL CURRENT BILL

$1,736.17

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 600 450 300 150 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006411 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO CFM MANAGEMENT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058051 1 0001736175 0001909795 Page 1 of 2

0030580-5 $1,736.17 $1,909.79 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3930 Langley Ct NW Washington, DC 20016-5532

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

Account Number 0030581-3 Square/Suffix/Lot 1798/ /0017

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13520409A 13520409B

Prior Read Date 06/20/10 06/20/10

Current Read Date 07/21/10 07/21/10

Number Of Days 31 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 131 CCF x $ 2.51 Sewer Services 131 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 131 CCF x $ .43 DC Government Right of Way Fee 131 CCF x $ .14

07/26/10 $1,050.73 $1,050.73 CR $0.00 $0.00 $916.93 $916.93

Total Amount Due - Please Pay by 08/20/10

Prior Read

Current Read

3634 7726

3706 7785

Usage (CCF) 72 59

Usage (Gallons) 53,856 44,132

Read Type ACTUAL ACTUAL

IMPORTANT MESSAGES $40.54 $328.81 $472.91

$56.33 $18.34

TOTAL CURRENT CHARGES

$916.93

TOTAL CURRENT BILL

$916.93

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006415 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVENUE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058130 1 0000916938 0001008627 Page 1 of 2

0030581-3 $916.93 $1,008.62 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3500 39th St NW Washington, DC 20016-3063 Account Number 0030582-1 Square/Suffix/Lot 1798/ /0017

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514047

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 114 CCF x $ 2.51 Sewer Services 114 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 114 CCF x $ .43 DC Government Right of Way Fee 114 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $753.20 $753.20 CR $0.00 $0.00 $766.58

Total Amount Due - Please Pay by 08/20/10

$766.58

Prior Read

Current Read

8140

8254

Usage (CCF) 114

Usage (Gallons) 85,272

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $286.14 $411.54

$49.02 $15.96

TOTAL CURRENT CHARGES

$766.58

TOTAL CURRENT BILL

$766.58

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 200 150 100 50 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058219 1 0000766582 0000843230 Page 1 of 2

0030582-1 $766.58 $843.23 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3430 39th St NW Washington, DC 20016-3761 Account Number 0030583-9 Square/Suffix/Lot 1798/ /0015 Impervious Surface Square Footage 23500 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13522467A 13522467B

Prior Read Date 06/20/10 06/20/10

Current Read Date 07/21/10 07/21/10

Number Of Days 31 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Cooling Tower Adjustment 58.49CR CCF x $ 3.61 Metering Fee Water Services 154 CCF x $ 2.51 Sewer Services 154 CCF x $ 3.61 Impervious Area Charge 23.50 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 154 CCF x $ .43 DC Government Right of Way Fee 154 CCF x $ .14 DC Govt Stormwater Fee 23.50 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $804.50 $804.50 CR $0.00 $0.00 $971.75

Total Amount Due - Please Pay by 08/20/10

$971.75

Prior Read

Current Read

3904 2671

4058 2671

Usage (CCF) 154 0

Usage (Gallons) 115,192 0

Read Type ACTUAL ACTUAL

IMPORTANT MESSAGES $211.15 CR $40.54 $386.54 $555.94 $51.70

$66.22 $21.56 $60.40

TOTAL CURRENT CHARGES

$971.75

TOTAL CURRENT BILL

$971.75

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058398 1 0000971759 0001068937 Page 1 of 2

0030583-9 $971.75 $1,068.93 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3400 39th St NW Washington, DC 20016-3756 Account Number 0030584-7 Square/Suffix/Lot 1798/ /0015

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518162

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 53 CCF x $ 2.51 Sewer Services 53 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 53 CCF x $ .43 DC Government Right of Way Fee 53 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $351.80 $351.80 CR $0.00 $0.00 $358.49

Total Amount Due - Please Pay by 08/20/10

$358.49

Prior Read

Current Read

3937

3990

Usage (CCF) 53

Usage (Gallons) 39,644

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $133.03 $191.33

$22.79 $7.42

TOTAL CURRENT CHARGES

$358.49

TOTAL CURRENT BILL

$358.49

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 60 45 30 15 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058477 1 0000358499 0000394343 Page 1 of 2

0030584-7 $358.49 $394.34 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3601 39th St NW Washington, DC 20016-5549 Account Number 0030585-4 Square/Suffix/Lot 1820/ /0010

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518178

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 141 CCF x $ 2.51 Sewer Services 141 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 141 CCF x $ .43 DC Government Right of Way Fee 141 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $927.14 $927.14 CR $0.00 $0.00 $947.21

Total Amount Due - Please Pay by 08/20/10

$947.21

Prior Read

Current Read

11073

11214

Usage (CCF) 141

Usage (Gallons) 105,468

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $353.91 $509.01

$60.63 $19.74

TOTAL CURRENT CHARGES

$947.21

TOTAL CURRENT BILL

$947.21

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 260 195 130 65 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058545 1 0000947213 0001041938 Page 1 of 2

0030585-4 $947.21 $1,041.93 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3701 39th St NW Washington, DC 20016-5515 Account Number 0030586-2 Square/Suffix/Lot 1822/ /0013

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518163

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 146 CCF x $ 2.51 Sewer Services 146 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 146 CCF x $ .43 DC Government Right of Way Fee 146 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $733.13 $733.13 CR $0.00 $0.00 $980.66

Total Amount Due - Please Pay by 08/20/10

$980.66

Prior Read

Current Read

7055

7201

Usage (CCF) 146

Usage (Gallons) 109,208

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $366.46 $527.06

$62.78 $20.44

TOTAL CURRENT CHARGES

$980.66

TOTAL CURRENT BILL

$980.66

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000077 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058624 1 0000980669 0001078736 Page 1 of 2

0030586-2 $980.66 $1,078.73 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3850 Rodman St NW Washington, DC 20016-2827 Account Number 0030587-0 Square/Suffix/Lot 1822/ /0013

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514040

Prior Read Date 06/20/10

Current Read Date 07/16/10

Number Of Days 26

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 90 CCF x $ 2.51 Sewer Services 90 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 90 CCF x $ .43 DC Government Right of Way Fee 90 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $920.45 $920.45 CR $0.00 $0.00 $606.02

Total Amount Due - Please Pay by 08/20/10

$606.02

Prior Read

Current Read

8002

8092

Usage (CCF) 90

Usage (Gallons) 67,320

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $225.90 $324.90

$38.70 $12.60

TOTAL CURRENT CHARGES

$606.02

TOTAL CURRENT BILL

$606.02

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058703 1 0000606024 0000666626 Page 1 of 2

0030587-0 $606.02 $666.62 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


file:///C|/...20Monthly%20Bill%20Analysis/2010%2007/0030588-8%203660%2038th%20St%20NW%2007.26.2010%20is%20missing.txt[10/23/2010 7:37:22 PM]


Bill Summary

Service Address 3600 38th St NW Washington, DC 20016-2915 Account Number 0030589-6 Square/Suffix/Lot 1822/ /0013 Impervious Surface Square Footage 77700 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518157

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $408.00 $408.00 CR $0.00 $0.00 $441.45

Total Amount Due - Please Pay by 08/20/10

$441.45

Prior Read

Current Read

1946

1956

Usage (CCF) 10

Usage (Gallons) 7,480

Read Type ACTUAL

IMPORTANT MESSAGES

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 10 CCF x $ 2.51 Sewer Services 10 CCF x $ 3.61 Impervious Area Charge 77.70 ERU x $ 2.20

$3.92 $25.10 $36.10 $170.94

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

CURRENT CHARGES AND CREDITS DC Government PILOT Fee 10 CCF x $ .43 DC Government Right of Way Fee 10 CCF x $ .14 DC Govt Stormwater Fee 77.70 ERU x $ 2.57

$4.30 $1.40 $199.69

TOTAL CURRENT CHARGES

$441.45

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT BILL

$441.45

CCF

Historical Usage 12 9 6 3 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006413 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS C/O CFM MANAGEMENT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003058961 1 0000441458 0000485591 Page 1 of 2

0030589-6 $441.45 $485.59 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3880 Porter St NW Washington, DC 20016-2961

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

Account Number 0030590-4 Square/Suffix/Lot 1820/ /0010

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514090

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 76 CCF x $ 2.51 Sewer Services 76 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 76 CCF x $ .43 DC Government Right of Way Fee 76 CCF x $ .14

07/26/10 $1,201.43 $1,201.43 CR $0.00 $0.00 $512.36 $512.36

Total Amount Due - Please Pay by 08/20/10

Prior Read

Current Read

8669

8745

Usage (CCF) 76

Usage (Gallons) 56,848

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $190.76 $274.36

$32.68 $10.64

TOTAL CURRENT CHARGES

$512.36

TOTAL CURRENT BILL

$512.36

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 600 450 300 150 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003059041 1 0000512367 0000563600 Page 1 of 2

0030590-4 $512.36 $563.60 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3832 Porter St NW Washington, DC 20016-2967 Account Number 0030591-2 Square/Suffix/Lot 1820/ /0010

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514091

Prior Read Date 06/21/10

Current Read Date 07/22/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 81 CCF x $ 2.51 Sewer Services 81 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 81 CCF x $ .43 DC Government Right of Way Fee 81 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $739.82 $739.82 CR $0.00 $0.00 $545.81

Total Amount Due - Please Pay by 08/20/10

$545.81

Prior Read

Current Read

4720

4801

Usage (CCF) 81

Usage (Gallons) 60,588

Read Type EST

IMPORTANT MESSAGES $3.92 $203.31 $292.41

$34.83 $11.34

TOTAL CURRENT CHARGES

$545.81

TOTAL CURRENT BILL

$545.81

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 3000 2250 1500 750 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000079 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE STE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003059120 1 0000545813 0000600398 Page 1 of 2

0030591-2 $545.81 $600.39 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3440 38th St NW Washington, DC 20016-3006 Account Number 0030592-0 Square/Suffix/Lot 1820/ /0011 Impervious Surface Square Footage 42100 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518166

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Cooling Tower Adjustment 128.69CR CCF x $ 3.61 Metering Fee Water Services 460 CCF x $ 2.51 Sewer Services 460 CCF x $ 3.61 Impervious Area Charge 42.10 ERU x $ 2.20 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 460 CCF x $ .43 DC Government Right of Way Fee 460 CCF x $ .14 DC Govt Stormwater Fee 42.10 ERU x $ 2.57

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $1,118.31 $1,118.31 CR $0.00 $0.00 $2,817.57

Total Amount Due - Please Pay by 08/20/10

$2,817.57

Prior Read

Current Read

14670

15130

Usage (CCF) 460

Usage (Gallons) 344,080

Read Type ACTUAL

IMPORTANT MESSAGES $464.57 CR $3.92 $1,154.60 $1,660.60 $92.62

$197.80 $64.40 $108.20

TOTAL CURRENT CHARGES

$2,817.57

TOTAL CURRENT BILL

$2,817.57

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 500 375 250 125 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003059209 1 0002817570 0003099326 Page 1 of 2

0030592-0 $2,817.57 $3,099.32 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3410 38th St NW Washington, DC 20016-3031 Account Number 0030593-8 Square/Suffix/Lot 1820/ /0011

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514063

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - MULTI-FAMILY Metering Fee Water Services 109 CCF x $ 2.51 Sewer Multi Family 109 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 109 CCF x $ .43 DC Government Right of Way Fee 109 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $860.24 $860.24 CR $0.00 $0.00 $733.13

Total Amount Due - Please Pay by 08/20/10

$733.13

Prior Read

Current Read

8450

8559

Usage (CCF) 109

Usage (Gallons) 81,532

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $273.59 $393.49

$46.87 $15.26

TOTAL CURRENT CHARGES

$733.13

TOTAL CURRENT BILL

$733.13

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 200 150 100 50 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006414 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003059388 1 0000733137 0000806442 Page 1 of 2

0030593-8 $733.13 $806.44 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3821 Newark St NW Washington, DC 20016-3024 Account Number 0030594-6 Square/Suffix/Lot 1820/ /0011

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518165

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 117 CCF x $ 2.51 Sewer Services 117 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 117 CCF x $ .43 DC Government Right of Way Fee 117 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $659.54 $659.54 CR $0.00 $0.00 $786.65

Total Amount Due - Please Pay by 08/20/10

$786.65

Prior Read

Current Read

6711

6828

Usage (CCF) 117

Usage (Gallons) 87,516

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $293.67 $422.37

$50.31 $16.38

TOTAL CURRENT CHARGES

$786.65

TOTAL CURRENT BILL

$786.65

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 160 120 80 40 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003059467 1 0000786652 0000865324 Page 1 of 2

0030594-6 $786.65 $865.32 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3861 Newark St NW Washington, DC 20016-3027

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

Account Number 0030595-3 Square/Suffix/Lot 1820/ /0010 Impervious Surface Square Footage 88300 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518158

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

07/26/10 $1,528.96 $1,528.96 CR $0.00 $0.00 $893.41 $893.41

Total Amount Due - Please Pay by 08/20/10

Prior Read

Current Read

4897

4967

Usage (CCF) 70

Usage (Gallons) 52,360

Read Type ACTUAL

IMPORTANT MESSAGES

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 70 CCF x $ 2.51 Sewer Services 70 CCF x $ 3.61 Impervious Area Charge 88.30 ERU x $ 2.20

$3.92 $175.70 $252.70 $194.26

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too.

CURRENT CHARGES AND CREDITS DC Government PILOT Fee 70 CCF x $ .43 DC Government Right of Way Fee 70 CCF x $ .14 DC Govt Stormwater Fee 88.30 ERU x $ 2.57

$30.10 $9.80 $226.93

TOTAL CURRENT CHARGES

$893.41

If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

TOTAL CURRENT BILL

$893.41

CCF

Historical Usage 200 150 100 50 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000078 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000003059535 1 0000893415 0000982751 Page 1 of 2

0030595-3 $893.41 $982.75 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3511 39th St NW Washington, DC 20016-3067 Account Number 0076598-2 Square/Suffix/Lot 1820/ /0010

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13506249

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - MULTI-FAMILY Cooling Tower Adjustment 128.69CR CCF x $ 3.61 Metering Fee Water Services 337 CCF x $ 2.51 Sewer Services 337 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 337 CCF x $ .43 DC Government Right of Way Fee 337 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $1,379.10 $1,379.10 CR $0.00 $0.00 $1,793.88

Total Amount Due - Please Pay by 08/20/10

$1,793.88

Prior Read

Current Read

3880

4217

Usage (CCF) 337

Usage (Gallons) 252,076

Read Type ACTUAL

IMPORTANT MESSAGES $464.57 CR $3.92 $845.87 $1,216.57

$144.91 $47.18

TOTAL CURRENT CHARGES

$1,793.88

TOTAL CURRENT BILL

$1,793.88

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 400 300 200 100 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006409 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO- CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000007659827 1 0001793886 0001973279 Page 1 of 2

0076598-2 $1,793.88 $1,973.27 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3851 Porter St NW Washington, DC 20016-2970 Account Number 0076599-0 Square/Suffix/Lot 1822/ /0013

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13518152

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - MULTI-FAMILY Metering Fee Water Services 181 CCF x $ 2.51 Sewer Multi Family 181 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 181 CCF x $ .43 DC Government Right of Way Fee 181 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $1,081.01 $1,081.01 CR $0.00 $0.00 $1,214.81

Total Amount Due - Please Pay by 08/20/10

$1,214.81

Prior Read

Current Read

8474

8655

Usage (CCF) 181

Usage (Gallons) 135,388

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $454.31 $653.41

$77.83 $25.34

TOTAL CURRENT CHARGES

$1,214.81

TOTAL CURRENT BILL

$1,214.81

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 200 150 100 50 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

Roundup

c

Roundup plus $1.00

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

0000080 1/1 1/2 18 07262010 UTL DCWA SAM S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE #100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000007659906 1 0001214817 0001336294 Page 1 of 2

0076599-0 $1,214.81 $1,336.29 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3856 Porter St NW Washington, DC 20016-2964 Account Number 0076600-6 Square/Suffix/Lot 1820/ /0010

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 13514015

Prior Read Date 06/20/10

Current Read Date 07/21/10

Number Of Days 31

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 28 CCF x $ 2.51 Sewer Services 28 CCF x $ 3.61 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 28 CCF x $ .43 DC Government Right of Way Fee 28 CCF x $ .14

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $204.62 $204.62 CR $0.00 $0.00 $191.24

Total Amount Due - Please Pay by 08/20/10

$191.24

Prior Read

Current Read

3652

3680

Usage (CCF) 28

Usage (Gallons) 20,944

Read Type ACTUAL

IMPORTANT MESSAGES $3.92 $70.28 $101.08

$12.04 $3.92

TOTAL CURRENT CHARGES

$191.24

TOTAL CURRENT BILL

$191.24

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

CCF

Historical Usage 40 30 20 10 0 J A S O N D J F M A M J J Month Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006416 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000007660065 1 0000191247 0000210373 Page 1 of 2

0076600-6 $191.24 $210.37 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


Bill Summary

Service Address 3811 Porter St NW Washington, DC 20016-2955 Account Number 0076601-4 Square/Suffix/Lot 1821/ /0008

Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 Meter Num ber 16158272A 16158272B

Prior Read Date 06/20/10 06/20/10

Current Read Date 07/21/10 07/21/10

Number Of Days 31 31

Billing Date Previous Balance Payments as of 07/25/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill

07/26/10 $153.77 $153.77 CR $0.00 $0.00 $207.29

Total Amount Due - Please Pay by 08/20/10

$207.29

Prior Read

Current Read

314 287

336 290

Usage (CCF) 22 3

Usage (Gallons) 16,456 2,244

Read Type ACTUAL ACTUAL

IMPORTANT MESSAGES

CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee Water Services 25 CCF x $ 2.51 Sewer Services 25 CCF x $ 3.61

$40.04 $62.75 $90.25

CURRENT CHARGES AND CREDITS DC Government PILOT Fee 25 CCF x $ .43 DC Government Right of Way Fee 25 CCF x $ .14

$10.75 $3.50

TOTAL CURRENT CHARGES

$207.29

TOTAL CURRENT BILL

$207.29

Please be alert for scams. Sometimes individuals pretend to be utility workers to gain access to your home or your credit and bank information. If you are approached by anyone claiming to be a utility worker, verify their identity. Check their photo ID, uniform and company vehicle. Guard your identity by phone too. If you pay your bill online or by phone, DC Water does not call to update that information over the phone. Updates are by mail or secure website transactions at www.dcwater.com. To report suspicious activity, call 311. If you feel unsafe call 911. To ask about a DC Water employee, call 202-354-3600.

Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.

"WATER IS LIFE" Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c

c

Roundup 000006410 01 MB

Roundup plus $1.00

0.382

c

Roundup plus $2.00

Account Number Please Pay By 08/20/10 Amount Due after 08/25/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600

1/1 18 00026 07262010 UTL DCWA 1PG S D

MCLEAN GARDENS CONDO- CFM MGMT 5250 CHEROKEE AVE SUITE 100 ALEXANDRIA VA 22312-2052

DC W ater and Sewer Authority Customer Service Department P.O. Box 97200 W ashington, D.C. 20090

000007660144 1 0000207290 0000228024 Page 1 of 2

0076601-4 $207.29 $228.02 _________ _________


EXPLANATION OF TERMS ACT Actual Meter CAP Customer Assistance Program EST Estimated Meter Reading CCF 100 cubic feet = 748 gallons ERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area

CUST Customer Meter Reading NSF Payment returned by your bank or financial institution

FINAL BILL If you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Water holds the owner of the property responsible for payment of all bills. PAYMENT INFORMATION AND OPTIONS For automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you pay by mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority. PAYMENT CENTERS DC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches. Payments must be made at least 3 business days before the due date to avoid late charges. CUSTOMER FEES AND CHARGES Late fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, is assessed for any charges outstanding for sixty (60) days or more. Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments. $50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration). $245.00 fee when water is turned on without authorization. $700.00 fee for a broken bypass seal. METERING FEE This fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter. IMPERVIOUS AREA CHARGE The impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions. This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flow relative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined sewer overflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential property owners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property. RIGHT OF WAY FEE The District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you. PILOT FEE The District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’s infrastructure and facilities located in public space. STORMWATER FEE The District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program. BILLING QUESTIONS Contact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at custserv@dcwater.com. Hearing-impaired customers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure that we have your current phone number and email address. BILL DISPUTES If you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at custserv@dcwater.com. You may dispute your bill by submitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the following month’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send your challenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002. CUSTOMER ASSISTANCE PROGRAM (CAP) Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount. SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAM SPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays all the administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to your payment and fill in the amount on the remittance form. SPLASH ROUNDUP PROGRAM We will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 and the extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program, please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENT STATUS PRIOR TO CONTRIBUTING.

Page 2 of 2


MGCA 2010 07 DC Water Bills