2021 KSA CONSUMER GUIDE HINTS & TIPS, SERVICES, SUPPLIERS, ADVICE, AND MUCH MORE...
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CONTENTS WELCOME TO THE KSA WRITING A GOOD KITCHEN BRIEF EASY WAYS TO A GREENER KITCHEN KITCHEN TRENDS ON THE HORIZON BIG IDEAS FOR A SMALL KITCHEN KSA CHECKLIST A CONNECTED KITCHEN KITCHEN TIMELINE PROTECT YOUR GUARANTEES KITCHEN DICTIONARY KSA MEMBERS AND SUPPLIERS BY REGION Cover Image supplied by Optima Kitchens, 18 Samantha Street, Strydompark, Randburg 011-792 1216 | www.optimakitchens.co.za Thank you to all our other generous members for the use of their various kitchen and industry images.
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2-4 8 - 10 12-13 16-18 20-22 23 27-28 30-33 34-36 37-38 40-48
WELCOME TO THE KSA The objective of this booklet is to give you valuable information about the Kitchen Specialists Association (KSA) and how it can help you make well-informed choices when looking to purchase a new kitchen. Thousands of people have kitchen installations completed successfully. How do they do it? The answer is proper planning – know what you want, what you can afford and use a reputable company. The KSA is the only body that exists in South Africa to regulate and support the kitchen industry and its’ clients. As there is no government regulation of the industry the KSA was started in 1989 so that the industry could self-regulate. The association was started with a fundamental mission and vision: ‘To create a professional and stable trading environment in which the industry can prosper and consumers can enjoy peace of mind.’ ‘To be a national organisation, representing the country’s reputable kitchen manufacturers and associated product suppliers with the purpose of offering the public peace of mind by association as well as facilitating solution driven resolutions between members and consumers in areas of dispute.’ The KSA has three main stakeholders: the consumer, the kitchen manufacturer and suppliers to the kitchen industry. The needs of each of these stakeholders is intertwined and as you benefit and assist one, you do so the others. 2
An important role of the KSA is to protect the rights of the consumer. Because membership of the KSA is voluntary, consumers have peace of mind that by working with a KSA member they are working with a company that has chosen to be held accountable by an objective third party. As such the KSA can only offer the consumer assistance and protection if they choose to work with a registered KSA member and make use of the facilities put in place to afford them protection and security. Whatever your budget or specification the KSA has members who can fulfil your brief whether it be DIY, a locally manufactured product or an imported product.
It is vital that, before appointing a company, membership is confirmed on the KSA website.
KSA MEMBERSHIP IS GRANTED IN THREE FIELDS: Kitchen members - companies that manufacture and/or install kitchens - these companies are required to offer a minimum guarantee of one year on their product and installation. They must also have a showroom where you can view the quality of their product. Supplier members - companies that are affiliated to the kitchen industry by supplying a wide range of products and services to the industry. Stone & Surface Fabricators - companies that process and fabricate surfacing materials. By ensuring your kitchen company is using products supplied by a KSA registered supplier or fabricator you increase your safety-net for recourse in a dispute. The KSA has a strict code of ethics to which all members subscribe. The code covers manufacturing, installation and service standards. Membership is not easily awarded and members references are screened on their application. Members must have been trading for a minimum of three years, pass a reference check and be in good standing within the industry. All members must also agree to abide by any ruling handed down by the KSA or risk suspension or expulsion from the association. Return to Contents Page
THE KSA HOLDING ACCOUNT: The KSA Holding account offers a safe place for disputed funds, deposits and final payments. It can be utilised at any time by agreement between both parties and at no cost to the consumer. Use of the holding account is the only way the KSA can afford protection to a customerâ&#x20AC;&#x2122;s funds.
This account facilitates a sense of trust between the parties. It gives the kitchen company comfort in knowing that the needed funds are available, while allowing the customer to retain control of the release of those funds. Application forms to utilise the account as well as information on how the account works can be downloaded off the KSA website. It is an industry standard for kitchen companies to request a 50% deposit on signing of the contract, a further 40% on delivery of carcasses to site. The final 10% is payable on completion of the work and signing off of the job. 3
As an industry body the KSA provides advice and guidance. KSA staff are happy to assist both consumers and industry players with any questions or concerns they may have related to the industry or a new kitchen project. In the unfortunate event of a dispute arising between a KSA member and their client the incident can be reported by downloading the dispute registration forms from the KSA website. KSA undertakes to assist with any legitimate complaint that falls within the kitchenâ&#x20AC;&#x2122;s installation and guarantee period. The KSAâ&#x20AC;&#x2122;s mediation service aims to provide a fair and equitable resolution to the problem without it having to turn legal. For further information and a full list of members please visit the KSA website or contact your regional KSA office. Please visit our web site www.ksa.co.za
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WRITING A GOOD KITCHEN BRIEF Before you visit a kitchen company, you should take the time to write them a brief. This document will help the designer better understand the aims and objectives of the project, your needs, likes and dislikes and how best to spend your budget. The purpose of a brief is to allow the designer a quick understanding of who you and your family are and what you are looking for in a new kitchen. A well written brief can save hours of time where the designer needs to try, over numerous meetings and redesigns, to understand what you want. Your brief should start by explaining why you are undertaking this project and what the objective is. You may have been living with the same old kitchen for twenty years and itâ&#x20AC;&#x2122;s time for that dream upgrade. You may be needing to better organise the space to facilitate more storage or more workspace. You may be looking for a fast and cost-effective facelift to allow you to sell your home at a good price, or, you may be putting in a basic new kitchen to rent out the space. Knowing why you are doing this project and what you are wanting to achieve will help the designer make key suggestions. If you are looking to rent the space out, they will recommend low maintenance and durable finishes. If you are looking to sell the property, they will suggest you go with clean lines and neutral, natural colours, 8
as these will have the widest appeal to potential buyers. If you are putting in your dream kitchen, then the designer will know that particular attention needs to be paid to the detail â&#x20AC;&#x201C; how you use the kitchen, how you clean it and how it should look to harmoniously blend with the rest of the house.
The next thing your brief should do is explain your lifestyle. This is a particularly important part if you are planning to stay in the home. You need to explain to the designer how you and your family live and what part the kitchen plays in your lives. Do you like to cook? What type of food do you like to cook? This information sounds trivial, but will allow the designer unique insight to ask specific questions about your appliance preferences and recommend whether you should have an extractor. It also helps to ascertain how much workspace you need and determine clear zones or workstations to ensure all function needs are met. People who enjoy to cook will need a lot more prep-space. Do you entertain much? If so, the designer will need to look at how to optimise the flow from your kitchen to your entertainment area as well as how to facilitate guests crowding in the kitchen area to keep you company; and how best to house those
non-standard crockery items, serving platters and hot trays. They may also suggest a scullery space or integrated appliances to try and keep visible mess to a minimum when you have guests. Does the family gather in the kitchen? Do you eat there? Do the kids do homework there? This will help the designer know whether or not to incorporate an eating space in the design and whether you need power points for phones and computers easily accessible in the general work area of the kitchen. If your family are true kitchen dwellers a TV may even be a suggestion for the new kitchen.
Your list of â&#x20AC;&#x2DC;must haveâ&#x20AC;&#x2122; items comes next. Here you should list any items you are certain you want in your kitchen. If you already know the appliances you are wanting, they should be listed here with make and model. If you have already done your research on appliances and have the dimensions of the goods you are selecting, include that information as
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well. Knowing your appliance preferences gives the designer a very clear indication of what they can or cannot do with the design as they know they have to accommodate an eye-level oven, or a freestanding range cooker, or a double door fridge.
If you have specific items you want the designer to create storage for these should be listed here. Many people specify that they want specialised storage for their small appliances, display cabinets for their crystal, or a specially designed space for dog food and trays. Where possible give detail on the items and sizes. Most homeowners have identified a select few items they absolutely must have in their new kitchen to make it special. These should be noted for your designer, and clear indication given as to whether part of your budget needs to be allocated
to cover these specific items or if they have been pre-purchased and merely need to be included in the design or specifications. For example, do you have an antique dresser that needs to be utilised? Do you want quartz counter tops, soft-close hinges and runners, a pull-out pantry or drawer organising inserts? The designer can then allocate budget to these items and have a clear idea of what is left to play with for the other finishes.
The final part of your brief should be your budget. While you might not know what a kitchen costs, you do know what funds you have available and how much you are prepared to invest in this project. Don’t be afraid to give your designer a budget. If they don’t know how much you are prepared to spend, they cannot recommend the correct finishes that will achieve the look you want in your price bracket. They also won’t know how to design. A larger budget can accommodate lots of drawers and specialised smaller cupboards while a tight budget will mean that there needs to be fewer drawers, and more cupboards based on standard sized carcasses, usually in 600mm integers. By giving the designer 10
your budget, they can realistically tell you whether they can design what you want in the finish you want or not. It is very possible your tastes exceed your budget, and if this is the case, the designer can advise you how you can be innovative and adapt the look you are wanting to fit your budget. It is always helpful to both parties, to put together a mood-board or book to accompany your brief. This should include images you have found of kitchens and finishes you like. Spend some time online, or looking through magazines, and pick images of full kitchens and detail images; make notes on what you like about them and why. This will allow the designer quick access to your aesthetical preferences and ensure they don’t waste your time looking at options you find unappealing.
A good brief can be the key to a successful kitchen revamp and a successful relationship with your kitchen company. In the long run, it will be well worth your while to invest a little time in research and preparation before chatting to a kitchen company; it opens the lines of communication from the start and gives valuable insight from the get go to avoid disappointment later down the line.
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EASY WAYS TO A GREENER KITCHEN We have all become more aware of how to improve our lifestyles to ensure we are leaving a little less of an ecological footprint. Most of us are trying to do our bit by reducing the amount of single-use plastic we use. Recycling a bit, and maybe even doing some composting with food waste â&#x20AC;&#x201C; is this enough though? How can we make our physical kitchen space a little more environmentally friendly? If you are planning a new kitchen from scratch, it is obviously far easier to make green choices when it comes to selecting your materials. You should opt for products that come from suppliers with an environmental statement, and who are looking to reduce their footprint. Choose materials with longevity and that will clean easily with natural, green products. Greenstar SA is a certification body that will help you identify materials that embrace recycling, and board that is low in formaldehyde. However, if you have had your kitchen for some time, making it a little greener requires some extra thought and a bit of effort. The simplest place to start would be with recycling. Yes, it can be a bit of a pain, if we are honest. It takes time to do it properly. Fitting recycling bins into your kitchen, whether you do it at the design phase, or retrospectively by adapting existing cupboard units, can make this seem less of a chore. Firstly, having the various bins installed in a cupboard unit will stop you falling over freestanding units and keep the mess contained out of sight. 12
Secondly, having bins that facilitate separation of food, plastic and other waste that are easily accessible while you are cooking and cleaning, will take a lot of the drudge out of recycling. It is true that bins inserted into your kitchen cupboards take up valuable storage space; however, this could be the motivation youâ&#x20AC;&#x2122;ve needed to sort through your goodies and weed out the old and mismatched crockery and Tupperware you no longer use. There are various options of inset bins, specifically geared towards re-cycling, and the range available in South Africa from suppliers is constantly growing and improving in both quality and durability.
A fabulous addition that is extremely popular abroad, to combat food waste, is a sink garbage disposal system. These can be retro fitted to most sinks. Their efficacy and reliability has improved over the years and they are no longer as noisy as
the original models. Do your research and make an informed investment on this unit. Clean water is a commodity. Water filtration devices can be installed or fitted to your kitchen tap – depending on make and model. This will facilitate an ongoing supply of pure, clean water and reduce your need to buy bottled water. Remember it is vital that you do the required maintenance and remember to replace the filters regularly.
Water and electricity usage, and availability, in South Africa are a contentious issue. Many provinces have dire water shortages and load shedding is an ongoing reality for all. It has become necessary that your kitchen (and home) adapt in ways to save both. If your appliances are on the older side and you are looking to save on electricity, water and ultimately money, you should consider replacing them. While the initial outlay will be steep, the long-term gains will aid both your pocket and the environment. When selecting your dishwasher and washing machine, look for options that are both energy and water efficient with A+++ ratings. Models with an ‘economy’ or ‘half load’ function will also help you make savings all round. It is important that your tumble dryer, oven and fridge/freezer are also energy efficient as all three use a fair amount of electricity. Technology in cooling and refrigeration has made great gains in recent years. Fridges are now available on the market with quick access points to limit you opening the fridge door for long periods of time. They are also equipped with internal compartments with varied settings to facilitate more efficient storage and keeping groceries fresher for longer, reducing unnecessary food waste. Maintenance and cleaning of your appliances needs to be carried out on a more regular basis than we think to ensure their electrical efficiency and reduce energy consumption. Check that your oven and fridge doors close properly (particularly if you have an integrated fridge). Ensure that your gasket or door seal is not perished and is fitted Return to Contents Page
properly. This will stop cold, or hot, air (respectively) from escaping and the element or compressor working overtime. Giving your fridge element (at the back of the fridge) a good clean can also assist in making it more efficient. Once all that dust and gunk is gone it will be able to operate more cost effectively. If you are unsure how to do this consult your user manual or enlist the help of a registered maintenance provider. Using your hob correctly can also make you more ‘fuel efficient’. Ensure your pot is the appropriate size for the burner or demarcated area. Using a pot too big or too small wastes electricity either by the element heating an unused area – if the pot is too small, or by the element having to work overtime to heat an area much larger than what it is made for – if the pot is too big. An easy way to be electricity wise, is to change all your light bulbs to LED. As with appliance replacement, there is an initial cost, but the gains far outweigh these costs longterm.
If you have the budget available, it is possible to replace your existing worktops and cabinet doors with more environmentally friendly options. It is important to do the maths and due diligence first though. Depending on how your existing kitchen was made and installed, and the quality of the carcassing, it may turn out that a whole brand-new kitchen would only be marginally more than making the proposed upgrades. All these changes in your kitchen are well and good, but ultimately, they need to be accompanied by a continual change in attitude and awareness in our general routines and lifestyles – how we eat, what we buy, maintenance of dripping taps and the turning off of lights when not in use – to have a true impact. With thanks to Liebherr for their assistance with this article:
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KITCHEN TRENDS ON THE HORIZON 2020 gave us little opportunity to see what kitchen trends would be filtering down to the South African kitchen industry from Europe. The international shows, as well as our own interior trend expos, were cancelled. Imports of new materials and colours was slowed. Our inspiration was limited to those few kitchen material suppliers who were brave enough to launch new ranges during the COVID-19 lockdown. As such, we decided to reach out to our counterparts in the UK, the KBSA, to hear from them what kitchen trends were taking hold in the UK and Europe. We spoke to Richard Hibbard (chairman of the KBSA) and Allister Reed (National Accounts Manager for the KBSA) to find out from them what they were experiencing in the UK and what we could expect to see influencing SA kitchen design trends in the future. The move away from gloss to matte had already been seen at Eurocucina 2018 but now it is in full swing with each supplier trying to ‘out-matte’ the other. Super matte is the new term for laminates that reflect no light, are very durable, finger print resistant and are easy to clean. These matte finishes are most popular in dark shades. With lighting becoming more of a feature in the modern kitchen, it has allowed even small spaces to embrace the new dark matte shades. While we, in South Africa, are used to open plan living it is a fairly new concept in the UK with older homes being revamped to embrace an open lay-out. 16
This too has facilitated the use of dark colours. Grey has been heralded as the new white, with product developers bringing out a vast range of tonally-different shades. Grey combines easily with other colours and finishes so has become a firm favourite in the UK. Other colours that have become popular are black, dark blues and greens both with grey undertones. So, if you’re one to favour warm tones or cool tones, there is a grey out there just for you. The use of one colour in a kitchen has also gone out the window. Most kitchens are now combining up to three tones and/or textures that help lift the finish and make the design more three dimensional. Splashes of brighter colour are also embraced, however usually are limited to a wall colour, hidden behind a pocket door, or through accessorising and appliances.
The addition of a metallic accent has become a common highlight. This can be added in trim, splashbacks, cladding, handles, taps and sinks. Brushed brass is particularly popular and works well when paired with grey tones. The European market has the advantage of short lead times and transport distances which facilitates more custom accents. Many consumers in the UK are choosing their particular detailing finish and continuing this theme through the kitchen highlighted in feature handles, taps detailed trim, sinks, lighting features and cladding.
The inclusion of timber in the kitchen remains popular - wide grain timbers, smoked or dark stained in particular. Oak and stained oak is the most common finish. The use of stain can be seen to make ‘fantasy timbers’ – timber colours and patterns that don’t occur naturally but are invented through the use of stain and other products, to change the colour and enhance the grain, creating a unique look timber based product specifically for that kitchen.
Solid timber is being see again on painted doors where the natural grain of the timber is allowed to appear through the paint colour giving a painted finish with fine grain patination. Solid and veneer timbers are more costly than the average painted or laminate finish, making it inaccessible to many customers; however, the developments in the printing of laminate products has made it possible for those who can’t afford real timber products to achieve a similar look through laminates that are equally as appealing to the eye. Digital printing has improved to such a degree that woodgrain laminate can be printed with a lifelike timber grain and
texture, now offering consumers the sleek timberlook in a vast array of colour variations, and at a pocket friendly, cost-effective price coupled with great ease of maintenance.
For worksurfaces, the move to marble-look products and sintered surfacing that had started to emerge at Eurocucina 2018, is now the dominant trend. The marble-look can be achieved through various alternatives to real marble, that offer more durability in the kitchen. Marble, as a natural product, is exceptionally soft and porous being very susceptible to cracking and staining. This makes the majority of the marble variations unsuitable for use as a kitchen worksurface. The move to ‘marblelook’ products has taken the beauty of marble and combined it with more durable, composite materials. Many quartz ranges now include a marble look, as do sintered surfacing ranges. Solid surfacing too now offers this option, as does laminate surfacing; thus ensuring consumers are not short of choice. The marble-look in both light and dark shades is exceptionally popular, with the natural veining being a vital addition of pattern to the kitchen. Sintered surfacing in various finishes remains a popular
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choice because it can offer a very slim-line surface. Combining a variation of surfacing materials and thicknesses is still on-trend, with timber being included as a surfacing feature.
The move to open-plan design in the UK has given rise to the popularity of the pocket-door. We have already seen this growing trend here in South Africa with pocket doors becoming more common over the course of 2020. The pocket door is a welcome addition to open plan design as it allows segments of the kitchen to be hidden from view. This is a perfect solution if there are unexpected guests or if you wish your kitchen to have a secret coffee station or a place to hide away small appliances. It is also an ideal solution for small space living. The pocket door, when closed, leaves the kitchen looking tidy and sleek and allows the owner to only open up work place areas on demand, then close them up again when they are not in use. Often the designer will add a splash of colour to the interior of the pocket door area so that when opened the space brightens up the kitchen and becomes a surprising little ‘hidden gem’ feature.
While feature door handles that work to a selected accent colour, like brass or copper, are popular; the majority of drawers and doors are handle-less. Handles are used selectively as design accents, 18
while the rest of the cupboards and draws are left sleek with clean lines. The use of rods, channels and Tiptronic hardware are the most common means of achieving the handle-less look, with routered handle grip doors becoming less prominent. Technology has become a vital part of the UK kitchen. The emerging ‘connected kitchen’ is gaining ground, where homeowners can direct their lighting, oven, refrigerator, microwave, music and television from an app installed on their cell phones; has become more accessible and affordable giving rise to more families seeking to integrate their home with smart technology. WIFI enabled appliances and gadgets like Alexa, are fairly new to South Africa and not yet close to being accessible to consumers in general. Key appliance brands are making the move to have a ‘smart’ offering and it won’t be long before we see more South African kitchens integrated with smart technology. The addition of the boiler tap has become almost standard in many UK kitchens. This fantastic technology is readily available in South Africa, replacing your kettle and water filter jugs and apparatus, but still limited to those consumers with a generous budget.
In overall design trends, the UK market is still very focused on sleek, modern, minimalistic design; but the contemporary country kitchen is making a comeback. This design theme allows the consumer to take the elements they love most about a more classic or traditional design, and tie them in with contemporary, and even industrial, elements. We have seen this design trend emerging strongly in South Africa with our designers creating beautiful work that could proudly stand alongside with those being created in the UK. Traditionally the South African market follows slowly on the trends set in Europe, however during our chat with the KBSA, we were pleased to see how well South Africa is holding its own and how many of the oversees design trends are already being seen in the SA market either in a similar way to the UK or with our own unique SA twist.
BIG IDEAS FOR A SMALL KITCHEN Homes are getting smaller but our kitchens are getting biggerâ&#x20AC;Śat least we want them to be. With more and more people downscaling to apartment and compact home living, how do they continue to enjoy cooking and entertaining without the kitchen being too large for the space and overwhelming the home? Fortunately, there are ways to maximise the usable space in your kitchen and make it feel a lot bigger than it actually is. In order to maximise your worksurface area it is important to design your kitchen giving at least one spot where there is a minimum run of 1.5m of undisturbed countertop space. Small appliances tend to be the greatest thief of countertop space so it is imperative your kitchen design has easy and accessible storage for these items. Leave only the few essential smalls out on display. For the others, think of adding specialised storage behind lift up doors or roller doors or add draws that pull out and allow the appliance to be used in situ. Make use of storage to accommodate knives and cooking utensils or hang them on the wall. There are a variety of attractive ways to hang your utensils that can add to your kitchen aesthetic. New hardware innovations now also make it possible to have 20
pull-out countertops. This allows you to pull the additional work area out when needed and store it back in place when you are done. Make good use of your corners. The addition of a corner pull-out storage unit will allow you to maximise the storage ability of that space while still having easy access to everything you need. If you prefer drawers to cupboards, hardware is now available to facilitate fully extendible corner drawer units. Drawers are a lot easier to organise through the use of drawer inserts. They also maximise your storage space better than a cupboard does, all while helping keep those lower back aches at bay. Ensure you use runners that allow for maximum drawer extension and that have a good load bearing capacity. Drawers might be more costly than cupboards however, the additional storage will be well worth the investment. If you like to have cupboard space, internal drawers can be added to the cupboard. These units are only seen once the
cupboard door is open and allow you to use the dead-space usually at the top of a cupboard. This is a relatively easy addition to make to your existing cupboard units. The space under the sink is often under-utilised due to the cut out required for the underside of the sink and the pipe work. Drawer runners are now available that will allow for drawer units under the sink to clear the plumbing works, allowing you to capitalize on this extra bit of storage space that is often overlooked. Give some thought to your sink â&#x20AC;&#x201C; size, configuration, drainage etc. Going smaller because your space is smaller can be impractical. Sinks are now available with a nifty and stylish cover that slides over the bowls giving additional working counter space and facilitating a clean and tidy look when not in use. If this is not an option, look at an underslung basin. These are aesthetically noninvasive and will not overwhelm the space as much as a sink with a drainer. If you must have a drainer consider a sink in a colour to compliment your worksurface. This way the sink will blend in rather than stand out. The new synthetic ranges available ensure the durability of the colour in these options ensuring they are pleasing to the eye. The addition of a pull-out pantry to maximise grocery storage and make your items accessible is an absolute must. There are a variety of sizes as well as configurations available that will suit your space. Your choice of appliances is also important. Be cautious of choosing large bulky fridges or cookers; they have a tendency to steal precious space and dominate the room making a smaller kitchen look cluttered and overwhelmed. Look for cooking appliances with sleek lines that are unobtrusive. Most manufacturers now make a stackable range where oven, microwave, coffee machine and steam oven are all available in the same aesthetic and built to be installed one above the other. Allow your kitchen designer to guide you with regards to the possibilities as well as the recommended heights of your appliances to ensure their functionality is not compromised. If you are considering a gas hob, thought needs to be given to whether the gas bottle is able to be housed externally to the kitchen, or whether it needs to be accommodated within the kitchen units, as it will take up some of your valuable storage. Always ensure that the current bylaws and health and safety regulations are followed in this regard. Return to Contents Page
For your refrigeration and laundry, integrated is definitely the way to go. Given that integrated appliances are hidden from view by a cupboard door; they look incredibly sleek and allow the kitchen design to flow â&#x20AC;&#x2DC;unbrokenâ&#x20AC;&#x2122; and do not intrude on the space. The pocket door is a great addition to a small kitchen, particularly one that is open plan. These can be used in any number of ways to conceal parts of the kitchen, whether it be the sink area, stacked laundry appliances or a coffee station. When closed, the kitchen presents as a piece of elegant furniture with no disruption from the usual kitchen trappings. When open, the kitchen is returned to a functional part of daily life. Investing in a good quality mechanism and a company that is experienced in the installation there of is vital to the correct and on-going operation of the doors. Making your small space seem large is not just about the physical kitchen itself. Colour, texture and light play an important role. When choosing your kitchen finishes, opt for those that reflect light rather than absorb it. While darker hued colours are very much on trend at the moment, they will only work in a small kitchen if there is plenty of natural light or very good layered artificial light; and if the open plan space itself is big even if the kitchen is not. Using neutral, natural finishes will help the space seem larger. Avoid adding anything 21
with a heavy pattern; whether it be tiles, wood grain or stone speckle, unless, as with the dark colours, you have an abundance of light and an extended area of space. The addition of a large-scaled mirror to the space will help reflect light and add an illusion of depth and space. Caution against using the mirror as a splashback behind the hob, it will get splattered with grease when you cook and can be a chore to keep clean and streak free. Good lighting is key and should be layered. Layered lighting will allow your kitchen to take on a new sense of space seeming small and unobtrusive when not in use and large and welcoming when in use. There should be functional lighting for the overall casting of general light, accent lighting to highlight specific areas like display cupboards, task lighting to illuminate work space areas, mood lighting to add subtle accents and feature lighting if you wish to add a central lighting piece as a functional design feature. We would advise consulting a lighting specialist to gain maximum insight. The more streamlined your kitchen and design, the larger it will appear. Keep cupboard dĂŠcor to
a minimum. Where possible, keep cupboards and drawers handle-less with push to open mechanisms or the addition of a channel or handle groove to facilitate opening and closing. Handles and knobs should only be used sparsely as a decorative accent. It is amazing how big a small, well-designed, kitchen can be. Good planning is essential to optimising a small space, particularly one as well used as a kitchen. Give your kitchen company a good brief, but accept their expert input to ensure your space is maximised, and your aesthetic, durable and space enhancing.
KSA CHECKLIST Your new kitchen is complete – before you sign off the job and make your final payment run through this checklist to ensure the job is completed and ready for you to move in. Are all doors plumb and all gaps even? (It is perfectly acceptable to have a 2 - 4mm gap between doors) Do all hinges open and close smoothly and relatively silently? Do all drawers open and close smoothly and are all gaps even? (It is perfectly acceptable to have a 3 - 6mm gap between drawer fascias). Check that all other moving parts operate smoothly and silently, and do what they are supposed to do. Check that all gaps and fillers form symmetrical lines. (Exclusions made when walls and floor are not plumb). Are all handles fitted securely and are straight / level? Are all adjustable shelves placed correctly – aligned and level? Are there any visible gaps that have not been filled? Have all screws been capped in all carcasses? (It is acceptable to have Hilti screws visible). Are all cut-outs for services neat and in the correct positions? Are kick-plates fitted and exposed ends edged? Have all accessories been fitted and are they operating correctly (Cutlery trays, bins, pull-out larders, pocket doors etc.)? Are all mitre joins neat and filled correctly? Are all worktops secured and cut outs sealed (if required)? Is the sink secured and sealed? Have all manufacturing marks, glue, overspray and visible dust been cleaned away? Have all paint or stain touch-ups been attended to? Are all the carcass edging and door edging in an acceptable state – no raw substrate is exposed to the elements or peeling? Have you been informed on how to maintain and care for your new kitchen? Please remember that ALL appliances are to be installed by a qualified electrician / gas installer and all sinks, basins and taps need to be connected by a qualified plumber. All KSA member kitchens afford you a minimum of a one year guarantee excluding wear and tear or abuse. Please make sure you download the Care and Maintenance document from the ‘Downloads’ page on our website www.ksa.co.za so that you will know exactly how to take care of all aspects of your new kitchen. Enjoy your new kitchen
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A CONNECTED KITCHEN As children we watched sci-fi movies where people could switch on their lights with a clap of the hand or a voice command. Where the fridge kept the grocery list and where the oven could be switched on while you were on your way home from work. These crazy ideas of an intelligent connected kitchen are no longer the thing of movies and books. All over the world we are seeing the influence of connectivity. The important and convenience of life via WIFI and apps. The Internet of Things (IoT) has made it possible for inanimate objects to ‘have a mind’ and nowhere is this ‘mind’ being put to better use than in the kitchen. While a fully smart, connected kitchen, is still out of the price range for most South Africans, smart, connected appliances are already here. The move to embrace this technology is motivated by the fact that smart appliances maximise energy efficiency, and they are easier and more convenient to use. Appliance manufacturers have concentrated on finding solutions that give people more time and more help. The appliances are not just clever gadgets, but are designed for easy and uncomplicated use that give real value-add to their users. Smart appliances help do much of the hard work for us via a simple app. Ovens and hobs can be set remotely to cook certain food stuffs in particular ways – a steak medium rare for example. Return to Contents Page
The appliances are programmed to know the ideal temperature and time for cooking, and ensure both are regulated precisely. The app can even prompt you if the food needs turning or to be basted. Some ovens can send a high-resolution colour image of the cooking in progress right to your phone or tablet, while others allow you to access YouTube or a database of recipes while cooking. Sensors can also determine the core temperature of the food and turn the oven off ensuring the food doesn’t dry out or overcook. It is also possible to pop a preprepared roast in the oven before heading to work, and use the app to start the cooking process before you get home, having the meal ready and waiting for you when you get in.
Extractors are now available that communicate with their paired hob via WIFI and adjust their extraction capacity based on what is being cooked. They can also be adjusted, turned on and off remotely via the related app. Smart coffee machines can facilitate settings specific to the particular tastes of individuals in the family, even allowing for different blends for different people, all programmed via an app. 27
Your laundry can be smart too, with washing machines being available that can facilitate you adding items to a cycle already in progress. The app determines a point, at almost any stage of the cycle, where additional items can be added. Some ranges allow your washing machine and tumble dryer to communicate via WIFI so that the tumble dryer knows what to expect load wise and adjust its settings accordingly.
Most smart appliances can be activated via voice control if connected to a smart device like Amazon Echo and Alexa Voice Service. These will facilitate you issuing voice commands and
the corresponding appliance responding. These devices are quickly becoming the centre of many European and American homes and are being used to connect the entire household, and those in it, to the internet acting as a modern-day butler for the home. The list of appliances that can interface via WIFI and applications is growing daily. Dishwashers, lighting, vacuum cleaners are all joining the smart crowd. It may be some time until the connected kitchen becomes the norm in South Africa but it is definitely on its way. If we are to follow the trends of Europe and the UK, more and more homes will move to having a device like Alexa at their heart. With the going pace and pressure of daily life, optimising convenience and free time is a priority and smart appliances are designed to do that for one of the busiest rooms of the home â&#x20AC;&#x201C; the kitchen. With thanks to the following KSA members for their assistance with this article:
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KITCHEN TIMELINE A kitchen renovation is one of the most popular home improvement projects. It’s also one of the most complex – purely because there are multiple stages and tradespeople that need to be involved. Ensuring that each stage of the renovation (or new build) is perfectly coordinated will help to make it a stress-free process with a satisfying outcome. If you have a set time by which you need to have the renovation complete you need to make sure this is clear from the onset to all contractors involved. The timeline you have allowed must be realistic and have an allowance for any delays or unexpected problems. Remember, the closer we get to the end of the year the more likely you could incur delays. Both the kitchen companies and material suppliers are at their busiest at year end and the supply chain can be erratic. The first step is to talk to a kitchen company (we recommend a KSA member). They will help you formulate a plan and understand the timeline, and what will happen once your renovation begins. This is important to help you coordinate your various tradespeople, such as plumbers and electricians, and ensure they are booked to arrive at the correct stage in the process with all the necessary supplies to do the job. 30
THE GUIDELINES BELOW WILL TAKE YOU THROUGH HOW THE PROCESS GENERALLY WORKS, AND THE TIMELINES ASSOCIATED WITH EACH PHASE.
PHASE 1: DESIGNING YOUR KITCHEN (Timeline – as long as you need) Do this at your own pace. It can take anything from one to six months or longer. What is important is that you get it right. Take your time to ensure you explore all options that will optimize your space. Thoroughly explore your material choices. Break your kitchen up into clear zones (cooking, preparation, cleaning, storage etc.) to ensure you have considered all the activities and storage needs sufficiently. There are articles and tools available to you to assist with this process. Once you have decided on the design of your new kitchen and chosen all your finishes, fixtures and appliances, it’s time to place your orders. The lead time for the manufacturing of new cabinets will vary greatly depending on the supplier and the materials you have chosen. In South Africa, kitchen cabinets are made-to-measure custom units and can take up to six weeks for carcasses to be ready for delivery. The timeline is dictated by the factory capacity of your chosen manufacturer and the schedule of jobs they have committed to prior to receiving your order. If you have ordered an imported kitchen this can take three to four months from placing the order for the goods to arrive and clear through customs.
REMOVING EXISTING CABINETS (Timeline - 3 days to 2 weeks)
INSTALLING CABINET CARCASSES (Timeline – 3 to 5 days)
Once you have placed the order for your new cabinets the supplier will be able to give you a date for delivery. Prior to delivery of your new kitchen carcasses, your existing cabinets will need to be removed. Get the take-away menus ready as your kitchen will now be out of action. You may choose to remove your existing cabinets yourself or employ someone to do it for you. Do not assume this is included in the quote for your new kitchen. Many kitchen companies do not get involved in the removal of old cabinets, so check first. You will require a plumber and electrician to disconnect all your appliances, sink, tap and gas outlets before the cabinets are removed. Removal of the existing cabinets will generally take approximately 1 – 3 days. If you are making any structural changes to your kitchen space this is the stage when it should take place. All changes must be complete prior to the date the new cabinets are due to be delivered and installed. The site will need to be weather safe – all windows installed and no rain or water able to come in. If you are intending to install new flooring, have the new flooring laid now so that the flooring covers the entire kitchen space and your new cabinets can be installed on top. Check with your builder how long they think the work will take. As a guide, minor building work will only take a day or two to complete while major structural changes will require a few weeks.
Now the exciting stuff really starts to happen. Once the necessary building work has been completed, your new kitchen cabinet carcasses can be delivered and installed. This will take somewhere between 3 and 5 days, depending on the size of your kitchen. Please note, generally only the carcasses are installed with some facings sides in the chosen finished material – do not be alarmed to only see ‘empty’ melamine boxes.
There is still a fair amount of work that will be done on site to bring the installation to the rendered designs you fell in love with. Give the installers the space and time to work freely and unhindered. No changes to the design should be made after the plans and designs have been signed off for manufacture, this will only lead to delays and frustration and the installation deadlines not being met. This can cause additional costs too.
PHASE 4: With the rare exception, all kitchen remodels typically require upgrading the electrical outlets and light fixtures. Since it’s much harder to move these things later, rough installs for all plumbing and electrical work should take place at this stage, too, including wiring for your appliances and any new lighting or power points that will be installed. Painting of walls should also be undertaken in this phase with touch ups being carried out following the worktop installation. Return to Contents Page
TEMPLATING THE WORKTOPS AND INSTALLATION OF SUCH (Timeline – 10 to 12 days) If you have chosen laminate, veneer or solid timber worktops for your new kitchen, they can usually be manufactured at the same time as your cabinets. This means they can be installed simultaneously by the same tradespeople. Granite, engineered stone (Quartz and Sintered materials), solid surfacing, and stainless-steel worktops should all be installed by a specialist fabricator. They will need to be measured up and 31
templated first so they can be made exactly to size. Manufacturing time for these worktops is generally around 10 working days, however will vary depending on the supplier as well as the detail required for the specific job – built-up edges, mitering, specialized cut-outs, drainage grooves etc. make the work more complex and extend the timeline. Bear in mind the time of year too. The timeline will be longer the closer we get to the holidays. Once the worktop sections are ready, the installation should take approximately 2-3 days depending on the size of your kitchen, the complexity of the installation, and if there are any additional splash-backs or cladding.
issue you with a certificate for the work done. This should be kept safe for insurance purposes. It is also important that you check that the correct ventilation has been left for your appliances. If they are installed without sufficient ventilation your guarantee will be void.
PHASE 6: COMPLETING YOUR KITCHEN CABINET INSTALLATION (Timeline 2 to 5 days) Following the above phases, your cabinet installers will return to site and commence the fitting of your cabinet doors, drawer fascia’s, handles etc. Once the installers have advised they are complete, we would suggest that you use the KSA’s Handover Checklist (available on our website and in our Consumer Guide) as a guide to systematically work through the new cabinets to ensure that all the components are in good order and that all doors and drawers are operating optimally etc. Following the installers ‘leaving site’, you have 7 days to check the installation and compile a written snag list of any items you are not happy with or that may require a bit of fine tuning – like the adjustment of hinges and runners. It is imperative that this snag list is submitted to the company timeously and in written format.
PHASE 5: CONNECTING ELECTRICALS AND PLUMBING (Timeline – 1 to 2 days) When the new worktops have been installed, your plumber, electrician and gas specialist can come to site and install and connect appliances such as the oven, hobs, plumbed refrigerator, sinks and taps. Please remember that your new tops need to rest undisturbed for 48 hours after installation before use and cannot have anyone placing tools, food or weight on them. It is recommended that you wait for 24 hours after an under-mount sink has been glued into place before having the plumbing connected. This allows time for the glue to set properly. It is also advised that registered trades people are used to carry out these connections to ensure all the current safety regulations are complied with and your guarantees are in place. For electrical and both gas and water plumbing, they should 32
PHASE 7: ENJOYING YOUR NEW KITCHEN (Timeline – a very long time if you got it right ;-) Gather friends and family around and enjoy your wonderful new kitchen. Communication makes or breaks a timeline. From design to completion, clear communication allows the manufacturer to meet your expectations and lets you avoid disappointment or frustration. Client involvement, a designated key contact person and sticking to one clear form of communication all make a kitchen renovation go that much smoother. Remember, if it is not in writing it didn’t happen and while WhatsApp is convenient it is not a constructive way to manage your kitchen renovation.
7 TIPS FOR A STRESS-FREE KITCHEN REMODEL
1. Make other Arrangements While your kitchen is out of service, expect to eat a lot more microwaveable, canned, or take-out meals.
2. Stick to your Budget Fancy upgrades and accessories are surefire budget busters. Set your budget and stick to it!
3. Keep an Open Line of Communication Don't be afraid to approach a designer and contractors with any and all questions that you may have.
4. Get the Entire Family Involved Keeping the entire family involved by asking for input and assigning age appropriate tasks to children will help keep frustrations at bay.
5. Prepare for Disagreements Kitchen remodels can be extremely frustrating causing tensions in the household to be high. Come up with ways to rationally talk through disagreements if they arise.
6. Be Organised Make a list of everything that needs to be done and everything that needs to be considered, such as organisational needs. Refer back to your list when things start to get hectic.
7. Stay Positive! Things may not go as planned, but keeping a calm, positive attitude and a clear, open mind will make your remodel an enjoyable one.
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PROTECT YOUR GUARANTEES When considering who will supply your new kitchen; one of the important items to weigh up is what guarantees will be in place on the kitchen and the materials. While the Consumer Protection Act affords you some protection with its prescribed guarantee of a minimum of six months, most companies have their own guarantee terms. While these terms may seem generous, it is important to understand the nature of the terms and the requirements to fulfil them. Choosing a kitchen company registered with the Kitchen Specialists Association ensures that you are given a minimum of a one-year guarantee on the workmanship. Should you have concerns, or be dissatisfied, you can contact the KSA at any point in the guarantee period. It is important to note that this guarantee will exclude natural wear and tear, abuse or water damage. It is crucial that you thoroughly understand what guarantees are in place for the components and materials used in your kitchen. Your kitchen company should be able to advise you on the details of which components have guarantees, what it covers and for how long. If they donâ&#x20AC;&#x2122;t, it is your responsibility to do your own due diligence and read through any guarantee paperwork that is given to you and ensure you understand and comply accordingly. 34
Certain board products will be covered against the de-lamination of the edging as well as the laminate. This may be subject to certain conditions like which service provider has done the cut and edge. Exposure to excessive water, sunlight or any other condition not normally found in an interior application, can result in the guarantee becoming null and void. Some board suppliers will offer a certificate of guarantee, you can ask your kitchen manufacturer more about this.
Domestic appliances all come with their own individual guarantees. These guarantees require that the appliances are correctly installed by a qualified person in order for the guarantee not to be void; this requirement is also of utmost importance to ensure you receive your certificate of compliance so that in the event of an insurance claim, your appliance would be covered. They also require that adequate ventilation has been given to the appliance; this is particularly important with built-in and integrated appliances.
Good quality hardware products normally come with a guarantee. The nature and duration of the guarantee can vary. Again, proper installation and maintenance is required for the guarantee to be in place. Unfortunately, given the corrosive conditions our coastal areas experience, rusting of chrome or steel components and accessories is not a guarantee any hardware supplier can offer. Sinks often carry a guarantee against corrosion and manufacturing defects however, the stainlesssteel grade and the duration of guarantees can vary between suppliers. The guarantee could also be void if you store certain corrosive chemicals under your sink, defrost frozen goods in your sink or on your drainer, or don’t have the sink installed by a registered plumber. Sink Mixers, again, depending on the brand or supplier, will often carry a guarantee on the body construction against manufacturing defects, as well as on the cartridge and select internal components. Worktops and surfacing would be subject to two guarantees, one against workmanship (normally furnished by the fabricator) and the other against product defects (furnished by the material supplier). It is essential that you sign off the workmanship of the installation separate to that of the kitchen, in order to receive the full benefits of the guarantee Return to Contents Page
from the fabricator. If you do not sign off the worktop installation separate to that of the kitchen cabinetry installation, any dispute arising from the worktop installation or condition of such, can be subject to a rebuttal with a claim that any multitude of people with access to the site could have inflicted damage from installation to sign off. Most stone suppliers require you to register your stone guarantee online in order for it to be valid. Be sure to confirm this with your kitchen manufacturer whether this duty falls to you as the homeowner, or your fabricator. If this step is not concluded within the required time period, your stone will not be covered against patent defects. Most surfacing material guarantees are also reliant on you caring for the material correctly and within prescribed guidelines. Cleaning it with the incorrect or abrasive detergent and/or substance, or exposing it to thermal shock, can render the guarantee null and void. Many products claim a lifetime guarantee. It is vital that you understand what is meant by the term ‘lifetime’. ‘Lifetime‘ does not mean for the duration of your life. It refers rather, to the predetermined acceptable lifespan of that particular product if cared for and maintained under optimal conditions. There are, likewise, exclusions to these guarantees such as the change in original ownership of the residential premises – the lifetime guarantee would not transfer to the new owners. The supplier should be able to give you a clear indication of expected lifespan of the product you have selected.
A FINAL REMINDER THAT ALL GUARANTEES HAVE EXCLUSIONS, THESE INCLUDE, BUT ARE NOT LIMITED TO: 1. Damage related to subsequent alterations, misuse, negligence and/or careless use or abuse of the covered items; 2. Damage resulting from fires, storms, electrical malfunctions, accidents, floods, sub-grade moisture conditions, leaks, water damage or acts of God; 3. Damage related to customerâ&#x20AC;&#x2122;s failure to observe any instructions from the kitchen manufacturer and/or requirements of the manufacturer with respect to the product; 4. Incorrect installation of the products; 5. Normal wear and tear or colour variations caused by the passage of time, light, steam or vapours or other such factors associated within the kitchen and/or living environment.
It is crucial that you keep a paper trail of all items that you have purchased. Make sure you sign off on your kitchen and its worktops upon completion. Keep receipts and/or proof of purchase for all the other products and supplies that make up your kitchen investment and ensure you register your guarantee online or via submission of paperwork if required. Do your due diligence in understanding the materials and components you have selected and the maintenance required to keep these in an optimal condition and ensure the longevity of such items.
ALL THE WORDS YOU NEED TO KNOW BEFORE YOU PLAN A NEW KITCHEN Planning a new kitchen can be very daunting especially when you don’t know or understand half of what the designer is saying. So, to help, we have put together a helpful kitchen dictionary of all the words you might not know but will encounter while planning for your new kitchen. Acrylic / PVC
The plastic based material used to make a laminate or foil.
The acceptable deviation from perfect that an item is permitted to be while still being considered acceptable.
Backsplash Brief Bud g et Carcass
A set of instructions regarding the design of your kitchen given to the kitchen designer. An estimate figure of how much money you are going to spend on your kitchen installation. The supporting framework of a cupboard. Material made from wood chips and resin which is predominantly used as the base for melamine carcassing.
The hole cut into board or surfacing material either to accommodate an appliance, sink or tap or to create ventilation.
A small piece of plastic adhered to the door to allow it to close without making a loud bang.
Ed g in g
Fabricator Fascia or Ceilin g Filler Fillers
Trade name assigned to a lacquered paint finish applied to doors. This finish is available in matte, semi-sheen, gloss and high gloss. Thin layer of material to cover the side edge of board – there are various types of edging on the market. (While most companies use a PVC edging, it is advised to rather opt for an ABS edging as it is more stable when exposed to heat).
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A manner of design that optimises ease of use and maximises storage and accessibility. A skilled artisan who cuts and prepares various types of stone and solid surfacing. Portion of timber/material that conceals the gap between the ceiling and the tops of wall cupboards. Boards/material used to cover necessary spaces between cupboards or between cupboards and walls.
Five Piece Flat Panel Doors
These are doors which are manufactured using 5 separate pieces of machined timber, namely the 4 pieces for the outer frame and the centre panel which is usually recessed and ‘flat’. Also known as a ‘Shaker’ style door. The 5 pieces slot together like a puzzle.
Five Piece Raised Panel Doors
These are doors which are manufactured using 5 separate pieces of machined timber, namely the 4 pieces of the outer frame and the centre panel which usually has a raised detail. The 5 pieces slot together like a puzzle.
A PVC material which is thermoformed to the profile of an underlying engineered wood such as MDF board. It is most commonly used in the manufacturing of wrap doors and boards.
Also known as an ‘end panel’. These are vertical panels which usually have one or both sides visible and are often used as upright supports for a counter where there are ‘un-housed’ appliances (dishwasher, washing machine etc.) or as a tall upright for a bridging wall unit to be fixed to such as a fridge gable.
Material used to cover the area of wall between a kitchen counter top and the upper cabinets.
Duco / lacquered
Er g onomic desi g n
A natural material quarried from the earth that can be used as countertops. Fasteners and fittings including hinges and runners which are used in the assembly of a kitchen.
Hi g h g loss
A shiny glossy finish that is achievable through either paint or laminate.
Hin g e
A piece of hardware vital to the proper function of a cabinet door.
Inte g rated Appliances Light Shield Masonite
Appliances which are installed behind the door fronts so that they are concealed. These appliances require specially modified units. Decorative finish to the base of wall units to conceal counter lighting that may be installed. A thin fibreboard made from wood fibre pulped under steam at high pressure. Often used for back panels on carcasses.
Medium Density Fibreboard (MDF) Melamine / melamine face board (MFB)
A thin layer of material (PVC, paper, wood veneer) that is bonded to a substrate, usually chipboard or MDF. Produced in large sheet format, according to the size of the substrate board. Engineered wood product made by breaking down hardwood or softwood residuals into wood fibre. Most commonly used as a base for kitchen cupboard doors and drawer fronts, which are usually then covered with a painted finish or laminate. A laminated plastic finish applied over chipboard. White melamine face board is the most common material used to manufacture kitchen carcasses.
Out of square
When walls and or floors are not completely level or do not meet one another at a 90° angle. This would require a ‘filler’ to be used in order to conceal these inconsistencies.
Painted MDF Doors
Specialised paint is applied to MDF doors for a paint finish. The quality and type of paint can vary from supplier to supplier as can the final finish. Completed doors can have a hand painted effect or be finished in a duco spray (refer above to ‘duco’).
Plastic le g s
These are the plastic support systems often used to support the carcasses, level them and raise them off the floor.
Plinth or Kick Plate
Sections between the floor and the bases of floor cupboard.
A product that can absorb fluids – it is most commonly used to refer to stone surfacing.
A type of surfacing material where a laminate is adhered to a substrate to create a kitchen top.
Pull out pantry
Pull-out shelves which can help create and maintain a more efficient kitchen work space, most commonly used for storing groceries, as you can utilise more of the available storage space in cabinets.
Push to open
Also referred to as ‘Tipmatic’, doors and/or drawers which are fitted with a mechanism which allows them to open gently with a light press on the front, and to close in the same manner. No handles are necessary.
Profile Quartz or en g ineered stone Runners Satin finish
The outer and/or inner edge detail/finish of either a worktop, door, light panel and capping. A man made material, compiled by using a crushed mixture of natural quartz and resin.
Scotia / Cornice / Cappin g Semi-Solid Doors
Decorative finish applied to the tops of wall units.
Doors constructed from solid wood framework with a veneered centre panel. Also referred to as a ‘Five Piece Flat Panel’ door. Doors constructed entirely from solid, natural timber. These can be completely flat (usually in a 16mm, 18mm or 22mm thickness), or can have a raised, paneled detail.
Solid Surfacin g
A homogeneous, non-porous man-made surface that can be used for counter tops. It is manufactured from a resin base and can be formed into different shapes and sizes.
Snag g in g
The process of going through your kitchen once it has been completed and identifying any issues that need to be remedied.
Soft close Strai g ht Grain
Doors or drawers which are fitted with a mechanism that ensure the doors do not slam closed but rather close gently and quietly. Grain that aligns with the main axis of a length of timber.
The underlying surface either chipboard or MDF to which a substance is applied to create a finished product.
A cardboard or flexi-board guideline. Often used by stone or countertop specialists in the ‘mapping’ and measuring of kitchen counter tops or when preparing to make a cut-out in the surfacing material for appliances, sinks and accessories.
A sudden temperature fluctuation causing stress in a granite, quartz or marble stone which can cause the stone to crack.
A finish that reflects no light and has no sheen this can be achieved with a laminate and some specialised paints.
Paper thin strips of natural timber that are stitched together to form a ‘sheet’ which is then laminated onto a substrate of either chipboard of MDF.
Particle board that is covered with a micron foil that is applied with an adhesive, heat and a pressure press. The capacity of the pressure press, as well as the type of adhesive used, can determine the accuracy and longevity of the adhesion of the foil to the substrate.
Small devices that are used to facilitate fluid motion during opening and closing of a drawer.
Kitchen [ kich-uh n ] - a room or area where food is prepared and cooked.
A paint finish that creates a finish with no sheen.
- a set of fitments and units that are sold together and fixed in place in a kitchen: a fully fitted kitchen at a bargain price.
Engineering Progress Enhancing lives
Cupboard doors from REHAU Cut & edged for your convenience REHAU offers a large selection of ready to install cupboard doors for modern living spaces. By offering pre-fabricated doors, we are making it easier for kitchen and BIC manufacturers to meet the growing demand for modern design at a competitive price.
RAUVISIO BRILLIANT is an acrylic surface laminated onto a board. RAUVISIO CRYSTAL is a polymer glass surface laminated onto a board. The doors are edged with matching REHAU edgeband to ensure consistent colour and quality. Choose from a wide colour range, available in high-gloss or matt.
Place your order now! Log
onto www.rehau.co.za for the online conﬁgurator. Your order will be delivered to you within 10 working days after receipt of your official order. The doors will be cut and edged. Please pod for your hinges. No hardware is included. REHAU also supplies roller shutter doors (pvc, glass, metal & acrylic) and edgeband. REHAU Polymer (Pty) Ltd ∙ PO Box 924 ∙ Edenvale ∙ 1610 Johannesburg Tel 01 1 201 1300 Cape Town Cell 083 649 7808 ∙ Durban Cell 082 777 2098 E&OE: Conditions of sale available on www.rehau.co.za 39
KSA Members and Suppliers by Region PLEASE NOTE: This list was accurate at the time of going to print. Please conﬁrm all memberships on the KSA web site - www.ksa.co.za
GAUTENG - REGIONAL KITCHEN MEMBERS blu_line 0860 548 464 | www.blu-line.co.za blu_line specialises in kitchen architecture, continually pushing the boundaries to discover more, producing unique experiences for its niche clientele. As leaders in their ﬁeld, they focus on shaping an authentic interpretation of the living space. Visit their showrooms in Johannesburg and Cape Town to experience the latest in modern kitchen design.
Diva Cucine (011) 787 1999 | www.divacucine.co.za A COLOMBINI CASA mono brand store entirely driven by the latest Italian trends and designs. Our team offer expert design advice and place great value on providing a quality experience for clients from inception to handover.
Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens as well as custom storage solutions, designed with practicality and integrity to suit your individual lifestyle. Visit one of 30 showrooms to view the . The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design. GAUTENG BRANCHES: Alberton/JHB South 011 680 6184, Boksburg 011 823 1619, Centurion 012 653 1318, Edenvale 011 453 8475, Faerie Glen 012 991 4819, Fourways 011 467 1201, Greenstone 010 110 1407, Illovo 011 268 6420, Kyalami 011 022 6000, Morningside 011 262 5896, Northriding 011 704 0057, Randburg 011 791 6810, Little Falls 011 958 1526, Vanderbijlpark 016 981 0045, Waterkloof 012 346 0951, Zambesi 012 940 8470
Nuuma brings a new kitchen culture that is focused on offering an experience of sophistication and understated style. With showrooms in Johannesburg and Cape Town the nuuma brand is presented as a leader of reﬁned modern kitchens.
(0860) 548 464 | www.nuuma.co.za
ProReno (Pty) Ltd (012) 644 2113 | www.proreno.co.za ProReno is proud of their professional code of conduct, ethical business, passion for excellence and superb customer care. Call us to set up an appointment for your creative, highly functional design at competitive pricing, or send an email to firstname.lastname@example.org.
ProReno KITCHEN CONTRACTORS
(082) 579 7956
(016) 427 1116
(011) 792 0093
Cupboard Value Pretoria
(012) 327 2666
Curves & Bevels Designer Kitchens
(011) 476 1526
Easylife Kitchens – Management
(011) 792 9047/8/9
Eazy Way Kitchens & Boards Midrand
(011) 315 2373
Ergo Designer Kitchens and Cabinetry
(072) 204 4837
(011) 022 8005/6/7
Fineline Mirror Doors
(011) 477 5408
Fit Out Kitchens
(086) 134 8688
(086) 158 2000
Leroy Merlin – Boksburg
(010) 493 8000
Leroy Merlin – Greenstone Leroy Merlin – Little Falls
(010) 493 8000 (010) 493 8000
(011) 262 4395
M & R Kitchens
(012) 668 1662
(083) 236 8638
Okelo Kitchen Dezignz
(083) 747 2313
(011) 792 1216
(012) 666 8705
(012) 543 2148
Sariga Designer Kitchens
(011) 658 1222
(011) 954 6042
Slavin & Co
(011) 786 2032
Sterlings Cucine – Johannesburg
(011) 467 7525
Sterlings Cucine – Pretoria
(012) 998 6713
The Kitchen Studio – Fourways
(011) 465 2835
The Kitchen Studio – Midrand The Kitchen Studio – Randburg
(011) 312 4060 (011) 781 4888
(011) 472 4790
GAUTENG - REGIONAL SUPPLIERS Boardmart (010) 350 0801 | www.boardmart.co.za Established in 2016, we have built a reputation for providing a higher level of service and quality, supplying a wide variety of wood-based products, manufacturers of HPL worktops, specialising in cutting and edging.
GRASS Movement Systems 011 801 9500 | www.grass.co.za GRASS ranks among the world’s leading specialists in movement systems. As a development partner and systems supplier to the furniture industry, GRASS has been creating products that inspire it’s customers for over 70 years. GRASS drawer, slide, hinge and ﬂap systems are brand-name products that move the furniture of prestigious brands.
Austro – Machines, Tooling, Edging & Technical Support
(011) 222 8300
Devin Cabinet Doors
(011) 279 3500
(011) 664 7780
(011) 392 3059
Just Stone – Natural Bulk Supply
(012) 809 8927
(011) 793 7239
Morrells Wood Finishes
(011) 473 0119
Round Equipment & Machines (REM)
(012) 643 0515
(011) 392 1655
Totai Gas (Elba Appliances South Africa)
(012) 666 7773
(012) 802 1475
GAUTENG - STONE FABRICATORS ProStone
(012) 653 5916
(012) 324 7222
KWA-ZULU NATAL - REGIONAL KITCHEN MEMBERS Amazing Interiors
(031) 791 0169
(031) 506 1035
(031) 577 6878
Built In Cupboard Centre
(033) 345 3600
Cupboard Value – Amanzimtoti
(031) 903 2539
Cupboard Value – Ballito Cupboard Value – Cato Ridge Showroom & Factory Cupboard Value – Manaba Cupboard Value – Morningside
(032) 946 3116 (031) 782 1070 (039) 312 0169 (031) 301 0244
www.cupboardvalue.co.za www.cupboardvalue.co.za www.cupboardvalue.co.za www.cupboardvalue.co.za
(031) 579 3800
(031) 500 8648
(033) 387 1310
Kitchen Spectrum – Park Rynie
(039) 978 1554
(039) 682 1884
Southern Kitchens – Ballito
(084) 510 9434
Southern Kitchens – Pinetown
(031) 705 3888
The Kitchen Depot
(031) 705 1184
The Kitchen Studio – Hillcrest
(031) 765 4260
The Kitchen Studio – Mobeni The Kitchen Studio – Umhlanga
(031) 462 7722 (031) 566 3412
(031) 468 5320
Jamson Stone Corporation
(031) 579 2901
South Coast Granite
(039) 317 2522
(032) 533 0007
The Granite Studio
(031) 462 7722
KWA-ZULU NATAL - REGIONAL SUPPLIERS KZN Boards
KWA-ZULU NATAL - STONE FABRICATORS
For essential kitchen industry news, trends and much more, follow us...
WESTERN CAPE - REGIONAL KITCHEN MEMBERS blu_line (021) 201 1296 | www.blu-line.co.za blu_line specialises in kitchen architecture, continually pushing the boundaries to discover more, producing unique experiences for its niche clientele. As leaders in their ﬁeld, they focus on shaping an authentic interpretation of the living space. Visit their showrooms in Johannesburg and Cape Town to experience the latest in modern kitchen design.
Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens as well as custom storage solutions, designed with practicality and integrity to suit your individual lifestyle. Visit one of 30 showrooms to view the . The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design. WESTERN CAPE BRANCHES: City Bowl 021 424 2010, Hermanus 028 312 1813, Kenilworth 021 762 7998, Paarl 021 863 0566, Somerset West 021 851 2850, Stellenbosch 021 882 8948, Table View 021 554 2225, Tokai 021 713 0206, Tygervalley 021 910 4578
Kitchen & Cupboard Studio (021) 852 1895 | www.kitchenandcupboard.co.za Kitchen and Cupboard Studio provides a complete design, manufacturing and installation solution for all kitchens and built-in cupboard requirements. Founded in 1996, the company enjoys a solid reputation based on superior design, trusted craftsmanship and its dedication to service excellence.
Nuuma brings a new kitchen culture that is focused on offering an experience of sophistication and understated style. With showrooms in Johannesburg and Cape Town the nuuma brand is presented as a leader of reﬁned modern kitchens.
(021) 201 1296 | www.nuuma.co.za
Andy de Klerk Cabinet Works
(021) 422 3830
Core Cabinets and Interiors
(021) 712 6147
Easylife Kitchens – Management
(021) 951 8995
Franco & Son Woodwork cc
(021) 975 2378
Gardner Interior Concepts
(021) 518 0805
Interior Fusion Kitchens
(079) 922 8720
Joos Joiners (Pty) Ltd
(021) 949 1776
(021) 982 4525
Quantum Leap Designs
(021) 905 7221
(021) 762 9253
The Kitchen Studio
(021) 510 8130
Top Living Interiors
(021) 914 3240
(021) 981 8834
The Kitchen Specialists Association
WESTERN CAPE - REGIONAL SUPPLIERS De MontFort Doors (021) 593 1524 | www.demontfortdoors.co.za As a dedicated supplier of painted cabinet doors and accessories we utilise 35 years of product knowledge to offer the widest range of proﬁles and ﬁnishes available. Satin, High Gloss, Techniques, and Oak Veneer options complete our extensive range. Specify De Montfort to your designer.
GRASS Movement Systems 021 529 8040 | www.grass.co.za GRASS ranks among the world’s leading specialists in movement systems. As a development partner and systems supplier to the furniture industry, GRASS has been creating products that inspire it’s customers for over 70 years. GRASS drawer, slide, hinge and ﬂap systems are brand-name products that move the furniture of prestigious brands.
(021) 797 8976
Loubser Wood Components
(021) 982 4979
Simply Cabinet Doors
(021) 949 7771
(021) 531 5801
(021) 506 1300
(021) 510 0572
(021) 905 7786
World of Marble & Granite
(021) 447 6161
WESTERN CAPE - STONE FABRICATORS Granite Projects 021 905 3323 | www.graniteprojects.co.za Specialist manufacturers and installers of custom Quartz/Engineered Stone, Natural Granite, Marble, and Sintered Porcelains. Brand specialists aligned with Caesarstone, Vicostone, Silestone, Neolith, Dekton, Inﬁnity, Atlas Quartz and many more.
EASTERN CAPE & GARDEN ROUTE - REGIONAL COUNTRY KITCHEN MEMBERS* Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens as well as custom storage solutions, designed with practicality and integrity to suit your individual lifestyle. Visit one of 30 showrooms to view the . The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design. GARDEN ROUTE BRANCH: George 044 871 5285
(046) 624 1644
The Cabinet Company
(042) 293 1748
OTHER REGIONS - COUNTRY KITCHEN MEMBERS* Easylife Kitchens 0861 327 95433 / 0861 EASYLIFE | www.easylifekitchens.co.za Easylife Kitchens manufacture a large range of quality kitchens as well as custom storage solutions, designed with practicality and integrity to suit your individual lifestyle. Visit one of 30 showrooms to view the . The exacting standard of our factory made product combined with personal service delivered by each of our owner-run stores, ensures constant quality and unique design. OTHER REGIONS BRANCHES: Nelspruit 013 755 1495, Polokwane 015 297 6000
OTHER REGIONS - SUPPLIERS Just Stone – Natural Bulk Supply – Mpumalanga
(013) 758 2277
Just Stone – Natural Bulk Supply – Limpopo
(015) 298 8197
NATIONAL SUPPLIERS Citiwood 021 930 5923 | www.citiwood.co.za Citiwood is a bulk supplier and distributor of boards with over 40 years’ experience in the industry. We never get ‘board’ with service. We never get ‘board’ with customers. We believe in more than just selling board. We go out of our way to understand our customers, so we can service their needs. Western Cape 021 930 5923, Kwa-Zulu Natal 031 579 2292, Gauteng 011 622 9360
Cosentino South Africa (Pty) Ltd (010) 500 2131 | www.cosentino.com/en-za Inspired Surfaces for Living. Cosentino produces & distributes high-value innovative surfaces like Dekton and Silestone for the world of design & architecture. Working together with our clients & partners we provide solutions that offer design, value, and inspire the lives of many. Johannesburg 010 500 2131, Cape Town 021 204 0572
Franke South Africa 031 001 5000 | www.franke.co.za / www.zipsa.co.za Franke South Africa boasts a comprehensive range of beautiful sinks, sleek and functional mixers, kitchen accessories and waste management products, and ZIP instant, boiled, chilled and sparkling water units inspiring creativity and design. NATIONAL BRANCHES: Johannesburg 031 001 5000 (customer care line), Kwa-Zulu Natal 031 001 5000 (customer care line), Bloemfontein 031 001 5000 (customer care line), Cape Town & Port Elizabeth (021) 506 1480
Kayreed Board & Timber and Davidsons Discount Boards www.kayreed.co.za / www.davidsonsboards.co.za Specialist suppliers and distributors of board products, cut and edge and manufacturers of post form tops. We supply melamine board, medium-density ﬁbreboard (MDF), raw chip, PVC foamboard, edging and post form tops - ideal raw materials for your furniture, renovations, cladding, and more. Kayreed and Davidsons are the exclusive distributers of both Egger and Madera ranges in the sub-Sahara Africa region. KAYREED BOARD & TIMBER: (011) 837 8602 DAVIDSONS DISCOUNT BOARDS: Brackenfell (021) 981 1352, Durban (031) 577 1916, George (044) 878 0214, Montague Gardens (021) 551 9060, Ottery (021) 704 7060, Silverton (012) 803 6410, Strand (021) 853 4200
PG Bison 0860 579 196 | www.pgbison.co.za PG Bison is a proudly South African company with more than 120 years’ experience in creating wood-based panel products. Our range of quality brands, created from sustainably managed resources and produced in state-of-the-art facilities are put to work to help create beautifully stylish and functional spaces.
REHAU Polymer (Pty) Ltd (011) 201 1300 | www.rehau.co.za REHAU supplies RAUVISIO Brilliant and Crystal (glass like) cut & edged door panels in matt and high gloss, available online from our website. They can be combined with our roller shutter doors like the Metallic Line, Vetroline (glass) or Crystal-line roller shutter doors.
Sonae Arauco (Pty) Ltd (011) 236 1400 | www.sonae.co.za Bringing the latest European trends to the South African market, Sonae Arauco create wood-based solutions for a better life, a better future and a better planet. Our melamine-faced boards are available as a range of wood-grains, unicolors and industrial-inspired designs across ﬁve unique textures. Gauteng (011) 236 1400, Kwa-Zulu Natal (084) 236 1570, Western Cape (021) 595 0885
Upper Edge Products & Pearlman Veneers UEP - (011) 865 2847 | www.upperedge.co.za Industry leading suppliers of edging, PVC & PET wrap foil and woodworking adhesives.
PV - (011) 865 2151 | www.pearlman.co.za Suppliers and manufacturers of quality veneered boards, natural and reconstituted veneer bundles and layons.
Articad – Cape Town
(079) 526 0355 / (079) 526 0355
Articad – Eastern Cape & Garden Route Articad – Gauteng Articad – Kwa-Zulu Natal
(082) 411 2286 / (011) 704 5400 (011) 704 5400 (082) 411 2286 / (011) 704 5400
www.articad.co.za www.articad.co.za www.articad.co.za
Blum SA – Cape Town
(021) 555 2282
Blum SA – Johannesburg Blum SA – Kwa-Zulu Natal Blum SA – Port Elizabeth
(011) 444 8118 (031) 579 2620 (041) 581 0219
www.eclipsegroup.co.za www.eclipsegroup.co.za www.eclipsegroup.co.za
BSH Home Appliances – Cape Town
(021) 550 9900
BSH Home Appliances – Johannesburg BSH Home Appliances – Kwa-Zulu Natal
(011) 265 7800 (031) 562 8160
Compusoft SA (Pty) Ltd – All Regions
(016) 428 4018
Electrolux South Africa (Pty) Ltd
(011) 897 4600
FIT – Head Office
(011) 673 8923
FIT – Cape Town FIT – Durban FIT – Polokwane FIT – Port Elizabeth FIT – Pretoria
(021) 917 1153 (031) 563 8808 (015) 293 1141 (041) 581 3361 (012) 804 2717
www.ﬁtsales.co.za www.ﬁtsales.co.za www.ﬁtsales.co.za www.ﬁtsales.co.za www.ﬁtsales.co.za
Gelmar – Head Office (Durban) Gelmar – Arbour Crossing Gelmar – Bloemfontein Gelmar – Boksburg Germar – Centurion Gelmar – Chatsworth Gelmar – East London Gelmar – Fourways Gelmar – George Gelmar – Greenstone Gelmar – Hillcrest Gelmar – Hillfox Gelmar – Kimberley Gelmar – Margate Gelmar – Meadowdale Gelmar – Montague Gelmar – Montana
(031) 573 2490 (031) 944 0088 (051) 447 0831 (010) 591 7406 (012) 653 0780 (031) 401 8472/1 (043) 726 5637 (010) 591 7430 (044) 050 0150 (010) 035 0227 (031) 940 4950 (011) 675 7990/3 (053) 880 0050 (039) 317 4136/9 (011) 453 4931 (021) 879 1699 (010) 591 2695
www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za
Gelmar – Mt Edgecome Gelmar – N1 City Gelmar – Nasrec Gelmar – Nelspruit Gelmar – Newcastle Gelmar – Newmarket Gelmar – Pietermaritzburg Gelmar – Pinetown Gelmar – Port Elizabeth Gelmar – Pretoria Gelmar – Randburg Gelmar – Richards Bay Gelmar – Sandton Gelmar – Silverlakes Gelmar – Springfield Gelmar – Tokai Gelmar – Umhlanga Gelmar – Welkom Gelmar – Willowbridge Gelmar – Xavier
(031) 539 5092 (021) 035 0080 (010) 590 0970 (013) 880 0001 (034) 880 0034 (010) 591 7477 (033) 342 2005/15 (031) 701 0128 (041) 363 0165 (012) 804 0257 (010) 035 0314 (035) 940 1030 (010) 591 7878 (012) 940 5660 (031) 263 1065 (021) 201 2496 (031) 941 2590 (057) 352 8134 (021) 200 2460 (010) 593 3880
www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za www.gelmar.co.za
Hansgrohe – Cape Town
(021) 447 7144
Hansgrohe – Johannesburg Hansgrohe – Kwa-Zulu Natal
(011) 445 0000 (031) 791 2277
International Slab Sales (Pty) Ltd – Cape Town
(021) 511 2353
International Slab Sales (Pty) Ltd – Johannesburg International Slab Sales (Pty) Ltd – Kwa-Zulu Natal
(011) 822 1350 (031) 577 2828
Liebherr – Cape Town
(072) 529 8180
Liebherr – Johannesburg & Kwa-Zulu Natal
(011) 365 2562
Mactool – Cape Town
(021) 552 8566
Mactool – Johannesburg Mactool – Kwa-Zulu Natal
(011) 823 1077 (031) 350 4004
Max on Top – Gauteng
(086) 111 3495
Max on Top – Kwa-Zulu Natal Max on Top – Western Cape
(082) 787 8806 (021) 556 5160
Maxima Software – Cape Town & Port Elizabeth
(011) 083 5968
Maxima Software – Jhb/Free State/Limpopo/Mpumalanga Maxima Software – Kwa-Zulu Natal
(011) 083 5968 (011) 083 5968
Miele – Cape Town
(021) 946 3148
Miele – Johannesburg Miele – Kwa-Zulu Natal
(011) 875 9000 (031) 584 6929
National Edging – Cape Town
(021) 556 1273
National Edging – Johannesburg National Edging – Kwa-Zulu Natal National Edging – Port Elizabeth
(011) 822 3278 (031) 701 3512 (041) 453 0900
www.nationaledging.co.za www.nationaledging.co.za www.nationaledging.co.za
Niemann SA – Cape Town
(031) 700 3961
Niemann SA – Johannesburg Niemann SA – Kwa-Zulu Natal
(031) 700 3961 (031) 700 3961
Proquartz – Cape Town
(021) 905 0048
Proquartz – Johannesburg /Bloemfontein Proquartz – Kwa-Zulu Natal
(012) 653 3938 (031) 791 0033
Roco Fittings – Cape Town
(021) 905 1225
Roco Fittings – Eastern Cape Roco Fittings – Free State Roco Fittings – Johannesburg Roco Fittings – Kwa-Zulu Natal
(041) 365 2130 (051) 434 1266 (011) 444 9120 (031) 569 6969
www.roco.co.za www.roco.co.za www.roco.co.za www.roco.co.za
Salvocorp – Cape Town
(021) 905 8177
Salvocorp – Johannesburg
(011) 472 8899
Smeg Appliances SA – Cape Town
(021) 418 9934
Smeg Appliances SA – Johannesburg Smeg Appliances SA – Kwa-Zulu Natal
(011) 463 1016 (031) 566 2770
Whirlpool South Africa
(0860) 884 401
PLEASE NOTE: This list was accurate at the time of going to print. Please conﬁrm all memberships on the KSA web site - www.ksa.co.za *Country Kitchen Members do not qualify for site inspections or site visits.
Rоda IN FRAGRANITE
The Ronda has arrived! Meet Franke’s brand new range of coloured prep bowls, introduced to complement the current Fragranite range and give you more options to ﬁnd the perfect sink to blend in beautifully with your kitchen.
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