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The MEDIC Dispatch News From The Front Line July 20 - 24, 2009

Mecklenburg EMS Agency Dates to Remember:


Ten New Employees Hit the Streets On Monday, July 20th, Medic officially welcomed ten new employees into the field. Over the past several weeks nine EMT’s and one paramedic have been testing their knowledge in the classroom and in the field with their FTOs. They have worked hard to learn Medic’s protocols and applied them to cases that they saw during their ride times.


All ten have now completed all tests, courses and certifications required to be a Medic employee. Already, they have hit the field on their first assigned Medic shifts.

NEW DATE July 29th Medic Blood Drive

Medic would like to officially welcome these ten new employees and congratulate them on successfully completing the EMT Academy! Below are the names of our new employees (as well as their FTO and shift assignment):

August 22nd Final Heart Walk Team Needed

Bottom row - left to right: Karim Mahmond (Don Singer, FTO A39), Andrew Tinson (Jay Lyons, FTO B38), Christopher Somerset (George Ross, FTO A06), Angela Suttle (Trevor Taylor, FTO A22), Elizabeth Hill (Mike Stratton, FTO B23) Top row - left to right: Jason Willis (David Phillips, FTO C11), Taylor Gibson (Kathy Houston, FTO B11), CB McCormick (Jesse Wolfram, FTO B32), Jim Putman (Michael Moore, FTO C24), Dale Cordice (Stacen Smith, FTO A20)

NEW DATE: Medic Blood Drive

This Week: Incentive Shifts


Hospital Turn Times


Patient Commendation


Training Schedule


Medic Calendar


In-Service Dates


Please note that the Medic Community Blood Drive has changed dates to better suit employees’ schedules. The Blood Drive will now take place on Wednesday, July 29th from 12 noon - 3 pm and will still be held at Post 100. Employees interested in donating blood need to contact Kim Kuriger as soon as possible to reserve a spot (704.943.6100). Or you may sign up to donate blood at and enter the sponsor code: MEDIC. If you have any questions about the Medic Blood Drive, please contact Kim Kuriger.


UPDATE: Incentive Shifts

CORRECTION: Kronos Article

Below are the Incentive Shifts being offered by Operations on both Saturday, July 25th and Sunday, July 26th. If you would like to sign up for a shift below, YOU MUST contact the scheduling department— 6234 or 6237. Saturday, July 25th

In the pervious addition of the Dispatch in the article regarding Kronos, the points system was worded incorrectly. Please note that clocking out early will

OTF: 0445 - 1515 C19: 0745 - 2145 OTF: 2045 - 0245 Sunday, July 26th C19: 0745—2145

If you have any questions about incentive shifts or scheduling, please contact Bryan Edwards - or 6130.

result in employees gaining ½ of a point, not loosing ½ of a point. We wanted to clarify the points system for all employees so there wasn’t any confusion. Remember, if you have any questions about Kronos, please contact the scheduling department (6234) or Bryan Edwards (6130). Thank you!

Don’t Forget to Visit Medic’s New Website! - Click on Medic Employees Video News Coverage Update Weekly - Current Edition of The Pulse - Dispatch and Injections Archives

B e a p a r t o f t h e M e d i c H e a r t Wa l k Te a m ! Are you still in interested in joining the Medic Heart Walk team? Well there are still open slots. Just log on to and help Medic fight Heart Disease and Stroke! Medic has teamed up with Mecklenburg County to help fight heart disease and stroke by participating in the 2009 Start! Charlotte Heart Walk. The Heart Walk will take place on Saturday, September 19, 2009 at 9 am with a 3 mile walk through Uptown. The goal for Charlotte is set at $1,700,000 and Medic, along with the County, are looking to help the Charlotte American Heart Association reach their goal! For more information on the Heart Walk - please contact Kristin Young in the Public Relations Department ( or 6165). ALL Interested employees should log on to the 2009 Start! Charlotte Heart Walk website to learn more about the walk itself and joining Medic’s team ( Registration ENDS on August 22nd!!! 2

Medic Store Inventory Clearance The Medic store needs to make room for new Fall merchandise. The PR department is holding a clearance sale for the remaining items which are listed below. If you are interested in purchasing an item, please contact Kristin Young in the Public Relations department (, 6165). Please keep in mind that the store always has Medic t-shirts (navy, white, gray - $7.00) and Medic hats (adjustable - $10 and fitted - $12) for purchase at their regular prices. In addition, we will be ordering more of the Medic stylus pens field employees like to use - employees will be notified when they are in stock. Below are the remaining items left to purchase in the Medic Store:




Men's Sizes





Blue Stripped Polo S (2)

Light Blue Polo

S, M, L

Pink Oxford

S, 3XL (2)

Black Polo

Red Stripped Polo S, M

White Oxford

M, XL, 3XL (2)

Tan Stripped Polo S, M

Bright Orange Polo S, XL

Lavender Oxford

M, L, 3XL (2)

Red Stripped Polo S (2), M (2)

Black Stripped Polo M

Celery Mist Oxford

M, XL, 3XL (2)

Blue Stripped Polo M

Light Blue Oxford


Pink Polo


Deep Blue Oxford

3XL (2)

Purple Polo


Polo Shirts:


Light Blue Oxford S, XXL

White Polo Lavender Polo (V-neck) Light Green Polo


White Oxford



Tan/Light Brown



Black Stripped Polo S, M Black Polo

S, M

Tan Polo


Brunt Orange Polo S, M Deep Blue Oxford S Gray Oxford

S, XXL S, M, XXL (2)

Clearance Pricing - 50% Off

*Note: There is only ONE of each item listed above - only available in the ONE size listed. If there is more than one item or more than one size, it is listed as well. If you have any questions, please contact Kristin Young in the PR Department (6165). Items will be sold on a first come, first serve basis.

Volunteer Opportunity

MEDIC STORE Do you need to purchase an item from the Medic Store?

Medical Services is looking for someone willing to serve as a “victim” during our annual radiological emergency response drill scheduled for Friday, August 7.

Please contact Kristin in the Public Relations Department ( or 6165)

This drill evaluates Medic’s response to a patient contaminated with a radioactive material and is evaluated by an inspector with the Federal Emergency Management Agency.

or stop by her office during the hours of 8 am - 5 pm

The drill begins at 7:00 a.m. and should be concluded by lunch time. As a victim, you would be assessed by a Medic crew, packaged and transported to Carolinas Medical Center where you will be handed over to ED personnel. The exercise continues with ED staff being assessed by FEMA on their ability to manage a contaminated patient.

Contact either Miki ( or

You would need to wear clothing that you don’t mind having cut off. If you are interested in assisting with this exercise, please e-mail Michael Stanford at

or stop by the front desk during the hours of 8 am - 5 pm

Are you Looking for Medic Movie Tickets??

Pat ( -


W h e re d o Yo u r H o s p i t a l Tu r n T i m e s R a n k ? Each month Medic publishes hospital turn time averages for everyone who works in the field. The goal is to get out of the hospital and back on the grid in as short a period as possible while maintaining the level of patient care and reporting necessary. The goal is to average less than 35 minutes per hospital trip. Some things to remember: •

Hospital turn times directly impact patient care and system status

Extended turn times also come at the expense of your colleagues in the field, who are left to pick up the slack

Longer stays at the hospital lead to poor system coverage and undesirable post moves

Medic’s cumulative turn time average for June was 34:30 – which is good

The mark was hit as an Agency, but far too many people personally missed the mark by as many as 45 minutes

Keep track of your personal turn times each month and work at moving your personal average closer to 35 minutes

Your colleagues and patients are counting on you Do your best to expedite your turn around times at the hospital. Your patients and your teammates are counting on you.

IMPORANT UPDATE: 12-Lead ECG Strips: All copies of 12-lead ECG strips must be turned in to the OA for scanning at the completion of your shift until further notice. This applies to all instances where a monitor was applied to the patient – regardless of whether the electronic integration of the 12-lead was successful. If you are having any difficulty integrating the 12-lead ECG between the monitor and the ePCR, please contact Steven Ward at (704) 943-6206 or

Overview of July In-Service Continued from Last Edition: The headliner topic for July’s in service training for field personnel is the annual Radiological Emergency Response training provided by representatives from the McGuire Nuclear Power Station and Charlotte-Mecklenburg Office of Emergency Management. Medic is unique in that we provide EMS to the only known city in the world that has two separate nuclear power stations (a total of four nuclear reactors) within 25 miles of the center of the community. Ordinarily, EMS systems that serve a community with one nuclear power station must complete this type of training every two years; since Medic has two separate nuclear power stations in the area, this Agency’s training requirement is annual.

Actual Photo of McGuire Nuclear Power Station located on Lake Norman in Mecklenburg County, operated by Duke Power

This training is mandated by the Federal Emergency Management Agency and the Nuclear Regulatory Commission. This month’s in service will also focus on the transmission of ECG’s from the field to the hospital, which will be hosted by Steven Ward. The session will open with a brief Medic Update delivered by Executive Director Joe Penner or another member of Medic’s Leadership Team. Please remember that the doors to the training room will be locked to all personnel precisely 5 minutes after a given session’s scheduled start time. All personnel are expected to be in uniform for this training. A full schedule of this month’s in service sessions can be found on page 8 of this edition of The Medic Dispatch. Sign up sheets are out in the bay area and filling fast, so please be sure to reserve your slot in the training session of your choice. 4

Patient Commendation Highlight Recently, we received a patient commendation for one of crews that responded to the scene of a cardiac arrest at the beginning of 2009. The field crew of Don Singer, Paramedic CC, and Andrew Davies, EMT, were deployed to a call for a cardiac arrest in the early morning hours in January. When dispatched, Singer and Davies were in close proximity to the address of the call. The crew had a fast response time and were the first unit on scene. Upon arrival they found their patient unresponsive and began with their cardiac arrest protocol. Before leaving the patient’s house they had a pulse back and before reaching the hospital the patient was breathing intermittently on her own. At the end of June, Singer and Davies received a letter from their patient, thanking them both and letting them know how grateful she is to know that they responded so quickly and didn’t give up. In the letter, the patient responded to what her husband said about that night and the crew; “You [Singer & Davies] responded very quickly. You were professional but also kind. You didn’t give up when I didn’t respond. You saved my life. He [the patient’s husband] cannot imagine having two more heroic folks on the job. I repeat, you didn't give up. Thank you, thank you, thank you. That’s what you want when a loved one needs help: persistence”. Congratulations to Singer and Davies on a great call and on their professional manner. This call will also be highlighted in the next edition of The Pulse. We will continue to highlight patient commendations in the Distpatch when we receive them. In addition, if you would like to highlight a recent call in the Dispatch, please contact Kristin Young in the Public Relations Department (, 6165).

Congratulations to all Medic employees who received commendations in June! Christopher Alaimo (3)

Jason Davies

Robert Kiser

Cory Pethel

Richard Steinbroner

Benjamin Astrike (2)

Mariann Earwood

Siobhan Klass

Kenneth Phillips

Joshua Stiller

Jeff Bailey (5)

Alan Elam

Randall Lauri

Katherine Pike

John Stroup, III

Shannon Baker

Cheryl Eudy

Nicholas Leary

Stephanie Pike

Bradley Sudz

Kariena Bernesser

Jorge Figueroa

Effie Ledbetter (2)

Christopher Pipas

Trevor Taylor

Keisha Boyer

John Fisher

Adriana Lever

Brian Powell (2)

Johnny Tompkins

Angela Breeden-Alvarez Kelly Flynn (2)

Vashti Lynch

Kenneth Richardson

Richard Uhlich (3)

Steven Bridges

Daniel Geis

Kimberly Marlowe (2)

Shante Rivers (2)

Steven Vandeventer

Allison Brinzey

John Gibson (2)

Gabriel McGaha

Jeffrey Roberts

William Walton (2)

Verna Brooks

Jeffrey Glenn

Lee McGruder

Toby Robinson

Matthew West

David Brown

Charles Gunter

Randall McKown, Jr.

Wayne Rosebrock (2)

Troy White

Randall Burch

Amy Hein

Michael Moore

Emil Ruiz

Tonya Whitesides

Karen Burgos

Katie Henderson

Alexis Moose

Nicholas Sheets

Andrew Williams

Matthew Campbell

David Hewitt (2)

Eric Morrison

Karen Sherard

Colby Willison (2)

Anthony Carriker

Serena Hopkins (2)

Jeremy Murphy

Michael Sherriff

April Wilson

Debbie Cash

Daniel Hueschen

Kenneth Murray

Donald Singer (3)

Chad Wilson

Kimberly Cauble

Christy Iyoob

Thomas Nagel

Brian Smith

Scott Wilson

William Coble

Jeffrey Jackson

Chance Osborne

Heather Smith

Joan Wisham

Donald Creason, II

Matthew Johnson (2)

Karl Ottesen, III

Stacen Smith

William Worthey, III (5)

Jason Crump

Catherine Jordan

Jamal Peay

Laura Sowinski

Adrian Wright

Valencia Dantzler

Kristi Kay

Mark Peek

Michael Stanford

Daniel Yi (3)

Andrew Davies (2)

Richard King

Brandy Pender

Gene Starnes (2)

Christopher Zorrow


Human Resources and Benefit Information Avon Walk for Breast Cancer

LGFCU: Car Allowance Rebate System

Interested in participating in the 2009 Avon Walk for Breast Cancer? The two day thirty-nine mile walk will take place on Saturday, October 24th and Sunday, October 25th.

The Consumer Assistance to Recycle and Save Act 2009 directed the National Highway Traffic Safety Administration to set up a program to make it easier for consumers to purchase an environmentally-friendly vehicle: The Car Allowance Rebate System (CARS).

Participants will walk up to 26.2 miles on Saturday and 13.1 miles on Sunday. If you would like more information on the walk - or to register, volunteer or donate please visit or call 1.888.488.WALK.

Issues a credit toward the purchase of a new, more fuelefficient vehicle, when trade in is less fuel-efficient.

$3500 or $4500 rebate (depends on type of vehicle)

Trade in must be less than 25 years old

Rebate is good for purchase or lease of new vehicles only

Trade-in in must get 18 MPG or less, must be registered and insured for a full year preceding the trade-in.

Don’t need a voucher

Trade-in vehicle is required to be destroyed

Program runs through November 1, 2009 or when the funds are exhausted.

For more information visit or 888.732.8562 or contact Charvetta in Human Resources ( or 6089).


H e a l t hy We i g h t : M e s s a g e f ro m ‘ N u r s e K i m ’

Stories from the Field? Reminders? Protocol Updates? If you would like (or need) an article published in the Medic Dispatch, please feel free to contact Jeff Keith ( and Kristin Young (

All articles/information must be received by 12 noon each Wednesday before publication.

Below is some important information on how to find out if your weight level is healthy: BMI How to calculate your body mass index (BMI). This measurement takes both your weight and height into consideration. To get your BMI, follow these steps: 1) Multiply your weight x 703. 2) Divide the result by your height in inches. 3) Divide this number by your height in inches again. You are at a healthy weight if the final number is between 18.5 and 24.9. If the final number is 25 or higher, you should consider losing weight.


Waist Measurement If your BMI is elevated, the next step is to measure your waist. To do this, run a tape measure around your body at the level of your belly button. You may be at increased risk for health problems if you are: - A man with a waist measurement greater than 40 in. (101.6 cm). - A woman with a waist measurement greater than 35 in. (88.9 cm).


NC Scope of Practice Recertification Testing

CLASS TIME: 1300-1700 - **except where otherwise noted LOCATION: MEDIC AUDITORIUM

EXP DATES OCT – DEC 2009 SEPT 18, 19, 21, 25, 26

CPR JULY 30 = 1800-2200 OCT 9, 12, 16, 19, OCT 22 & 29 = 1800-2200 PALS AUG 7, 10, 14, 17, AUG 20 & 27 = 1800-2200 NOV 6, 9, 13, 16 ACLS SEPT 4, 7, 11, 14, SEPT 17 & 24 = 1800-2200 DEC 4, 7, 11, 14

EXP DATES JAN – MAR 2010 DEC 11, 12, 18, 19, 21

If you have any questions or to register for a class PLEASE contact the Education Coordinator at extension 6143.

Congratulations to Brandy Pender! Brandy Pender has completed all her requirements to upgrade to a Paramedic. Please join Medic in congratulating her on this accomplishment and on all her hard work! A special thanks also goes out to Ed Clay for assisting Brandy through her upgrade process.

Ten Questions for…Daniel Yi, EMT 3.How long have you been at Medic/ in EMS?

7.What do you like to do when you’re not at work?

Less than 1 year

Be with my family and go on the internet

4.Who has been an inspiration to you? My parents 5.What is your favorite movie? 1.Where are you from? I’ve moved a lot, but I consider California my home. 2.Where did you go to school? Diamond Randy High and University of California, San Diego

Any Jackie Chan movie 6.What is your hidden talent? I like to make homemade ice cream Want to be featured in ‘Ten Questions’? Email your answers to Kristin Young at

8. If you could meet one person, dead or alive, who would it be? C.S. Lewis 9. What is the last book you’ve read? The Screwtape Letters, by C.S. Lewis 10.What are 5 things you can’t live without? God, my wife, my son, ice cream, and video games


July 2009 Sun




Thu 1B

Fri 2B

Sat 3A

Admin Offices Closed






4A Independence Day

10 B

11 B

CPR refresher 1300 –1700

12 B

13 A

14 A

15 B

16 B

CPR refresher 1300 –1700

19 A

18 A

CPR refresher 1300 –1700

20 B CPR refresher 1300 –1700

26 B

17 A

21 B

22 A

23 A In-Service 1200—1600 CPR refresher 1800—2200

In-Service 1800—2200

27 A

28 A

In-Service 0800—1200 and 1800—2200

29 B In-Service 1800—2200

30 B

24 B

25 B

In-Service 0800—1200

31 A

CPR refresher 1800—2200

Blood Drive Medic Calendar In-Service




Medic Events





Continuing Education lectures have been scheduled from now through the end of July. Additional dates after July will be announced as soon as they are available. Current plans call for a resumption of simulation rotations after the Labor Day holiday in September. All sessions will be held in the auditorium of MEDIC headquarters.

MEDIC Mecklenburg EMS Agency 4525 Statesville Road Charlotte, NC 28269 Tel: 704-943-6000 Fax: 704-943-6001 Visit Us on the Web!

ALL Employees MUST be in UNIFORM at the July 2009 In-Service Trainings. The trainings are mandated by FEMA and the Nuclear Regulatory Commission.

Sign up sheets are posted in the truck bay by the restock shelves. Sign up for all inservice sessions is mandatory. JULY 2009 Friday, July 24:

8a – Noon

Monday, July 27:

8a – Noon and 6p – 10p

Wednesday, July 29:

6p – 10p 8

Medic Dispatch July 20 - 24, 2009  

Medic Weekly Newsletter