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How to reach your physician (after 4:30 PM or on a weekend) •

If you feel that you are experiencing a medical emergency, please go to the nearest EMERGENCY ROOM or call 911.

If you have a medical question that cannot wait until the morning, call 773.702.1000. Choose OPTION #1 and ask the operator to page 2180. An endocrinologist or diabetes educator will call you back within 1 hour.

You will not be able to request prescription refills, prescriptions for certain medications, appointments, paperwork, or medical supplies during these hours. Please call back on weekdays between 8 A.M. and 5 P.M.

Financial Information At the University of Chicago Medicine, we understand the complexities of financial planning for your procedure. We have prepared this to assist you in your planning efforts. When you schedule your procedure, our financial office will begin the process of verifying your insurance coverage. Because insurance plan requirements vary, we strongly encourage you to contact your insurance company so that you have a thorough understanding of what they will pay for the specific health care services you plan to receive. This information is also important to help you estimate and plan for the amount of your personal payment responsibility. Based on your insurance plan, it may be necessary for you to have written prior authorization for your procedure. You may discuss this further by calling your insurance company’s customer service line, often located on the back of your insurance card. Should you have questions regarding the University of Chicago Medicine’s payment policies, contact: Office of Managed Care at 773.834.4730, Monday to Friday from 8:30 A.M. – 4:30 P.M. You may also visit


773.702.2371 •

Kovler Diabetes Center Adult Program Guide  
Kovler Diabetes Center Adult Program Guide