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Advancing Excellence in Dentistry Newsletter

Issue 33 | Jan 2015

Masquerade Gala Review [pg 8-9] How Mature is Your Marketing Game? [pg 12, 14] Washington AGD Announces its “New” Online CDE Courses [pg 19]

What’s in this Issue

Upcoming Events ............................................................................................................... 3 WAGD Leadership Roster 2014-2015 ........................................................................ 4-5 Masquerade Gala Review ............................................................................................ 8-9 AGD Supports Action for Dental Health Act ................................................................ 9 RAM Report ................................................................................................................. 10-11 Enroll in the AGD Auto-Renewal Program ................................................................... 11 How Mature is Your Marketing Game? ..................................................................12, 14 Dr. Dat P Giap Named a Top Contributor to the Asian Community ........................15 Pathway to Fellowship vs. Fellowship vs. Mastertrack...What? .............................. 17 Washington AGD Membership Classes ........................................................................17 Mastertrack Program ...................................................................................................... 18 Washington AGD Announces its “New” Online CDE Courses ............................... 19 Program Approval for Continuing Education (PACE ................................................. 20 Pathway to Fellowship 2014-2015 ............................................................................... 21 Membership Application ................................................................................................22

Check us out on Facebook, Twitter & Linkedin!

2 WAGD Newsletter | January 2015

Upcoming Events Washington AGD MasterTrack Sessions: Thursday-Sunday, January 22-25, 2015 @ Cedarbrook Lodge, Seattle, WA Thusday, January 22 - “Orthodontics for the G.P.”, Speaker: Dr. Bihn Tran Friday, January 23 - “Implants & the Integration with Galileos & CAD/CAM” Speaker: Dr. August de Oliveria Saturday, January 24 - “Understanding Cone Beam CT (CBCT)” Speaker: Dr. Stuart Taylor Sunday, January 25 - Master Case Presentation Thursday-Sunday, April 23-26, 2015 @ Cedarbrook Lodge, Seattle, WA Thursday, April 23 - “Sleep Apnea in Children” Speaker: Dr. Steve Russell Friday, April 24 - “Simply Sinus Bone Grafting & Mandibluar Ridge Splitting” Speaker: Dr. David Levitt Saturday, April 25 - “The Glass Ionomer Revolution” Speaker: Dr. John Comisi Sunday, April 26 - Master Case Presentation

Washington AGD FellowTrack Sessions: Saturday & Sunday, Janurary 24 & 25, 2015 @ Cedarbrook Lodge, Seattle, WA “Implants & the Integration with Galileos” Saturday & Sunday, April 25 & 26, 2015 @ Cedarbrook Lodge, Seattle, WA “Oral Surgery”

Washington AGD Complimentary Membership Courses: Thursday, January 22, 2015 @ Seatac Airport Marriot, Seatac, WA “The Digital Pathway to Care” Speakers: Dr. Mark DiRe & Dr. Greg Wu Thursday, April 23, 2015 @ Cedarbrook Lodge, Seattle, WA “Treating Post Orthodontic Black Triangles” Speaker: Dr. David Clark

For more information visit:


Washington AGD Leadership Roster 2014-2015

WAGD President 2013-2015 WAGD CDE Committee Steven L. Thomas, DMD, MAGD

WAGD Editor 2013-2016 Brady Bates, DDS

WAGD President-Elect 2013-2015

WAGD CDE Webmaster WAGD CDE Orthodontic Program Coordinator Puneet S. Aulakh, DDS, FAGD

WAGD Executive Director

WAGD Past President 2013-2015 James O. Cunnington, DDS, FAGD

Region 11 AGD Trustee June 2014

Region 11 AGD Executive Director

WAGD CE Chairperson

Valerie Bartoli, ED, CDA

Mastertrack Program Coordinator

At Large Board Member September 2013-2016

At Large Board Member September 2013-2016

Scott A. Martin, DDS, FAGD

C/O Membership Chairperson

Himanshu Nigam. DMD

AGD President 2013-2014 WAGD PACE Program Approval Representative

Gary E. Heyamoto, DDS, MAGD

Linda J. Edgar, DDS, MEd, MAGD

WAGD Dental Care & PIO Chairperson At Large Board Member September 2013-2015

WAGD CDE Comittee At Large Board Member September 2013-2015 WAGD Implant Program Coordinator Teresa K. Kang, DDS

Carl W. Youngquist, DDS, FAGD

4 WAGD Newsletter | January 2015

WAGD Treasurer 2013-2016 Joseph F. Sepe, DDS, FAGD

At Large Board Member September 2013-2015 Dat P. Glap, DMD

WAGD UW Dental School Advisor Chairperson Ernesto Ricardo Schwedhelm, DDS

Not Pictured Guy M. Hanson, DDS, MBA, MAGD - Region 11 AGD Regional Director, June 2014 Bryan C. Edgar, DDS, MAGD - WAGD Legislative Chairperson at Large Board Member, September 2010-2014 Kishore Shetty, DDS, MAGD - WAGD Membership Chairperson at Large Board Member, September 2011-2015 David A. Keller, DDS, MAGD, ABGD - At Large Board Member, September 2013-2014 Tar C. Aw, DDS - WAGD UW Dental School Advisor At Large Board Member, September 2013-2015

WAGD-UW Dental Student Representatives

Jaclyn Hakes Class of 2015

Landon King Class of 2015

Nicole Voeller Class of 2016

Not Pictured Meg Hurd Class of 2017

Rochell Burke Class of 2017

Kooroush Mansourzadeh - Class of 2016


We look forward to seeing you at next year’s meeting. Visit for more information.

6 WAGD Newsletter | January 2015

Approved PACE Program Provider FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 6/1/2014 to 5/31/2018. Provider ID: 216217

Thank youyoutotoour sponsors contributions! Thank our Sponsors Contributions! The Washington AGD would like to recognize the following sponsors for their contributions that benefited the Washington AGD University of Washington Dental Student Case Presentation Program and to underwrite the costs of the 12th Annual William Howard Memorial Lecture.

Pacific Northwest Professional Practice Services Corporation

Shoba Sriaiyer Laura Long

Linda Harlan Elledge

Sam Martin & Nate Ricks

Korey Korfiatis & Jeff Weber

Hillary Golden Rochelle Jacques

Kerri Seims

Steven Elder

Brenda Biasi

Henry Schein Terre Harris



Masquerade Gala Review Teresa Kang DDS

On October 3, 2014, the Washington AGD hosted its second annual Oral Cancer Gala. We had a great turn out with over 200 attending the masquerade theme gala at the Bellevue Westin. Our profession has made great strides in educating the public and bringing awareness to oral cancer. Just 10-15 years ago, it may not have been a practice standard to conduct an oral cancer screening, but today it is part of our standard of care. With efforts from the dental schools and organizations like AGD, our profession has helped bring awareness to the public and improve our clinical treatment of this deadly disease. The Washington AGD is one of the constituents in the AGD that is spearheading the fight against oral cancer with our gala and the oral cancer walk hosted last year. This year the Oral Cancer Walk was also cosponsored with SKCDS and WSDA. On the national level, Dr. Linda Edgar, AGD past president, summarizes recent efforts of the AGD foundation. At the 2014 annual meeting in Detroit, oral cancer survivor Eric Statler was sponsored to come and speak. There was also free oral cancer screening to the public during the meeting performed by volunteer AGD dentists. The AGD is currently working on possible screenings at the New York meeting and San Francisco AGD annual meeting 8 WAGD Newsletter | January 2015

with possible CE offerings in the future. The AGD foundation may also work with the Oral Cancer Foundation on a fun run at the Annual meeting in San Francisco in 2015. Eric Statler was also at our gala this year to share his experience of surviving oral cancer. He was the inspiration for us to hold this event and provided a face to oral cancer. He has done an amazing job in speaking locally and nationally on oral cancer. Sharing his candid experience of the effects that oral cancer had on him and how he slowly overcame the disease was humbling. He was a wonderful speaker who motivated and made us feel that we can make a difference. We, as dentists, have the ability to save lives by intra-oral and extra-oral exams. We can make a difference through early diagnosis. Also in attendance were other oral cancer survivors who expressed their gratitude that the Washington AGD is bringing oral cancer awareness to the public. We look forward to having more events like the gala where we can come together to support a worthy cause and have fun! We would like to thank all those who made this event possible. Our gala committee: Dr. Gary Heyamoto, Dr. Teresa Kang, Eric and Aly Slatler,


Dr. Tami Trieu. Dr. Rochelle Nguyen, Valerie Bartoli, Dr. Karim Banani Also the wonderful sponsors and donors who made this event possible: Korey Korfiatis, Legwork Dr. Binh Tran Chef Tilly Dr. Linda and Bryan Edgar Dr. Dzon Nguyen Dr. Rochelle Nguyen Dr. Timothy & Lisa Hess Dr. Gary & Cynthia Heyamoto Marc DeFang of New York Valerie & Nick Bartoli Mission Ridge Snoqualmie Ridge Jon Kaplan Photography Oral ID Patterson Dental Harris Biomedical Maple Leaf Continuing Education Dr. Gordon Christensen Dr. Rhonda Savage GC America, Mr. Tom Meintz

Kristi Graham, Burkhart Dental Chateau St. Michelle Winery Drs. Teresa & Michael Kang Woodhouse Wine Estates Mr. John Howie AAA of Washington Eastside Distillery Marios Matt Kiang, Coverys Insurance For more information about oral cancer please visit:

AGD Supports Action for Dental Health Act On June 9, the Academy of General Dentistry (AGD) sent a letter of support to Rep. Robin Kelly (D-Ill.), commending her for sponsoring the Action for Dental Health Act 2014 (House Bill 4395). If approved, the bill would fund two federal grant programs. The first would direct $10 million annually to organizations that offer free dental services for underserved populations. The second would provide $10 million annually to organizations that work toward reducing barriers to care, promoting dental health education, and increasing the overall oral health status of those living in underserved communities.

The AGD, which has long been committed to increasing access to critical oral health services in underserved areas, believes this bill would empower dentists in the private sector to work within existing, proven programs to reach those who need treatment the most. In its letter to Kelly, the AGD stated that it stands ready to work with her and her staff to generate support for H.R. 4395. The organization also offered itself as a resource for future initiatives aimed at improving oral health and oral health access. For more information, or to send your representative an email showing your support for H.R. 4395, go to agd/action.



RAM Report

From Thursday Oct 23rd to Sunday Oct 26th, more than 3,500 people came to the Seattle KeyArena for free health care. Medical, vision, and dental services were provided by volunteer medical professionals. 1,971 dental patients were seen, and we provided more than 1.24 million dollars in dental treatment alone. Some of the dental treatment provided included: restorative, oral surgery, and endodontics. Volunteer Breakdown: There were 1,479 total volunteers, and 15 K-9 volunteers. There were 171 dentists, 19 Oral Surgeons, 111 Dental Assistants, 76 Hygienists, and 36 Dental hygiene students. Most of the volunteers came from the Puget Sound and Washington State, but there were a lot from all over the country. Some of the quotes from volunteers included, “This was the most powerful event I have ever been a part of. I am so glad that I was able to be a part of this, and will do it again when it comes back to Seattle” “It was great speaking with some of the patients and getting to know some of the other volunteers. It made me feel grateful for what I have, it also gave me hope.” “I felt a great deal of satisfaction knowing I was helping those in need. Given the financial obligations in a private practice, it is difficult to provide all the pro bono work we would like to give. The opportunity comes when the entire community rallies together to support the cause 10 WAGD Newsletter | January 2015

and a wide range of partners provide their piece of the whole effort to provide a great service.” Patient Breakdown: Patients started lining up in the evening before they day they got treated. There were a lot of people with blankets. Patients came from more than 230 unique zip codes, and some even from Canada. 54% of patients were from King County, 29% from Snohomish County, and 4.3% from Pierce County. Over 40% of people had household incomes below 100% of the Federal Poverty Level (FPL), and 27.1% were more than 200% above the FPL. Patients felt satisfied with the services they received. 98.2% were satisfied with their dental service, and 98.6% said they were treated with respect by the dental staff. I would say that’s pretty successful. More than 60% of the patients requested dental treatment, and 47% of all patients received dental treatment. Once paperwork was completed, they went to initial screening, where they let us know their chief concerns. After that they were sent to get x-rays, and final screening (my role), where we discussed their chief concerns and what they would

ARTICLES like for us to do for them. At this screening we sent them to either restorative, oral surgery, periodontal services (cleaning); and if there was room, for endodontics, removable prosthetics, and crowns. Dental Treatment Breakdown: Very many thank yous and great jobs go out to Dr Michael Karr and Dr. Jeffrey Parrish as the dental directors; Dr. Chirstopher Delecki for being the Dental Triage Supervisor, and Hygiene supervisor Marilynn Rothen. Also a shout-out to Juila Colson from the WSDA. During the 45 hours of clinical operations, over $1.24 million in services were provided on 1,971 patients. There were 1,714 Triage exams. There were 300 amalgam restorations, and 955 composite restorations placed. 895 simple and 524 surgical extractions. 252 prophies, 82 root planings, and 189 scalings, and 128 gross debridements. There were 95 flippers delivered, and 125 crowns placed (CERAC). There were 119 root canals preformed. All the dental volunteers did a great job. I was very proud of our dental community for turning out and supporting this great cause.

patients. The patients were so thankful and respectful, it made me feel grateful to be in a position to help. It made me feel very fortunate for what I have, especially when a patient tells you that he’s been living under a bridge for the past 3 years. There were a lot of hugs, handshakes, high fives, and thank yous. At the end of the both days I was exhausted but very satisfied at the same time. I felt like I made a small difference in people’s lives. It is truly something when someone comes up to and shakes your hand and tells you that you changed their life. (All politics aside) I would most certainly do it again in a heart beat.

I, along with my office manager, hygienist, and assistant, volunteered on Thursday (5:30am to 6pm) and Sunday (5:30am to 3pm). We had a great time. I felt very fortunate to be in screening because it allowed me to interact with hundreds of

Enroll in the AGD Auto-Renewal Program The Academy of General Dentistry (AGD) Auto-Renewal Program makes it easy to pay your annual membership dues. Once you enroll, the AGD will take care of everything for you. Each October, your annual membership dues will be charged automatically to the credit card you have on file with the AGD. You will receive an email reminder before your card is charged, a receipt once the transaction has taken place, and a notification when the card you have on file is no longer valid. Enroll in auto-renewal to enjoy uninterrupted access to your favorite AGD member benefits, including:

• A variety of continuing education, practice management, and patient education tools • Award-winning publications and the latest advocacy information • Savings on personal and professional products and services To enroll today, log in to, visit the Membership section, select “My Profile,” and click on “AGD Auto-Renewal Program.” Please be sure to enter a credit card that expires after March 31, 2015. To opt out of the program at any time, simply update your member profile online at membership/my-profile.aspx.



How Mature is Your Marketing Game? Korey Korfiatis, CEO LegworkPRM The dental marketplace is more competitive than ever before. Dentists who once preferred to stay on the sidelines of the marketing game are now being forced onto the playing field. And the unfortunate part of this is that while many are now playing, only a select few are winning. But why? What does one player have over the other that helps him or her win? More skill? Better fundamentals? A better coach? Or just God given talent? Or is it something less tangible? Since 2001 I have been building marketing programs for dentists. And while some have been extremely successful, others have not performed at all, just as the above example suggests. Yet, unlike the example, there are some singularly common traits. The most important component is the fact that each player had the same coach. So it could be said that the strategy for the game was essentially played the same way with only slight variations to each scenario based on the needs of the client. What then was the difference? Why did some win and others lose? This has been a question that has plagued me for years until recently. What it boils down to is, what we at Legwork now call, a practices marketing maturity score. This new maturity score is measured by a proprietary marketing scoring system we have developed for our clients. We accomplish this through a combination of our dental marketing software reports that provide us with a snapshot of the overall practice numbers such as active patients, dormant patients, new patient averages and more. We then compare those “hard metrics” against the client’s maturity score that is compiled through a series of coaching meetings. The meetings involve strategic questions that measure both the client’s emotional marketing intelligence and their past marketing programs and experiences.

This unique blend of tangible numbers and what has been, until recently, an intangible marketing intelligence measurement, revealed to us some staggering truths. It has revolutionized the way in which we provide a marketing solution for our dentists and provides them with a much higher probability for success. That is, if they are willing to make alterations to the areas we uncover that require a change in thinking. Some do. Some don’t. But at the very least we can reveal how, what, and why things are the way they are - an invaluable solution to the client. Below is an example of the type of questions we cover to determine the level of a client’s marketing maturity score:

Did you write most of your website content? Or did you rely mostly on your website vendor?

Is your content personalized to each new lead, such as: are they an active or past patient? Or is it generalized for all?

Are your teams communications protocols contextual to each of the above or is it generalized for all?

Do you rely on your team to make decisions regarding marketing content, or do you make them for yourself? ...continued on page 14

12 WAGD Newsletter | January 2015

Do You Know Your Marketing Maturity Score? You should. Legwork has developed a proprietarty marketing scoring system for dental practices.


comparing your business to our networks most successful practices, we can quickly identify your level of marketing maturity. This metric then can serve as a benchmark for how and where you can elevate your future marketing success.

“Legwork has developed a highly successful online and internal marketing program for my practice. My maturity scoring revealed areas of opportunity that resulted in over 20% growth for our practice.” - Dr Kois

Learn the Industries best marketing practices including: • Identifying key areas of growth opportunity in your practice • Why your current plan is not as effective as it could be • How your content is keeping you from attracting new patients • How to analyze the patient experience to improve referrals • How to earn more than 3x what you invest in your marketing

“The Legwork program more than doubled our new patient flow in less than 12 months!” - Frank Calvo DDS

Learn your marketing maturity score at:

Toll Free 877-311-4690 | Web

dental marketing software & management


ARTICLES How Mature is Your Marketing Game? continued from page 12...

When you review your marketing materials, do you read every aspect word for word?

Does your photography?

Which best matches your marketing scenario either past or present:




A. I have various marketing going on with various vendors, who are all working independently of each other. B. I am running a direct mailer and I expect that I will get new patients from it. C. My cohesive strategy maximizes various channels of communications that are all tracked and monitored.

We then take results from these questions and compare them to the practice numbers which provides us with a maturity score. This score is then compared against our networks most successful practices. This metric then serves as a benchmark for how and where we can elevate your chances for marketing success.

Your Phone is Smart. Your Website - Not so Much. What a tragedy! While your phone is nothing short of rocket sceince, your website is a drop out, a flunky - just plain old school. Smart Website benefits: • • • • • • •

Custom designed to highlight your brand Digital health history forms New patient lead capturing Automated follow-up marketing Patient centered content Search engine optimized On-going support

It’s time to get smart with a website fom Legwork!

For more info visit Toll Free 877-311-4690 | Web 14 WAGD Newsletter | January 2015

dental marketing software & management


Dr. Dat P. Giap named a Top Contributor to the Asian Community! The Washington AGD is honored to announce that Dr. Dat P. Giap has been recognized by the Asian Weekly for his service to professional development, networking and community service to the Seattle Asian Community Every year, the Northwest Asian Weekly and Northwest Asian Weekly Foundation hold a banquet in honor of the Top Contributors to the Asian Community in the past year. These honorees are passionate about improving their communities in such areas as education, health, activism, and politics. The 22nd annual Top Contributors dinner was held on Dec. 5 at the House of Hong Restaurant. The event celebrated the achievements of nine recipients, including the National Association of Asian American Professionals (NAAAP) Seattle Chapter; Lori Wada, operations supervisor for the Office of Insurance Commissioner; Dr. Dat P. Giap, dentist and community volunteer; Leny Valerio-Buford, director of Upward Bound at the University of Washington; Dr. Jai Jun Byeon, chief director of Cornerstone Medical Services;

Louise Kashino-Takisaki, former president of Women’s Auxiliary of Nisei Veterans Committee; Fred Yee, community volunteer; Frieda Takamura, community activist; and Pramila Jayapal, Washington State Senatorelect. Jeffrey Hattori, CEO of Nikkei Concerns, emceed the dinner. “These awards are honoring unsung heroes who have been serving our community for years and decades. You are an inspiration to all of us,” said Hattori. Throughout the ceremony, award recipients were asked to speak to the promises and challenges of building a stronger community. Dr. Dat P. Giap was lauded for his humility about his achievements and was asked how the Vietnamese community can work to break through barriers. “There are so many challenges, such as drug use or school dropouts. First, we must acknowledge the problem and work together. This requires sincerity, harmony, unity, and charity. We must put community interests above the individual and have a willingness to work on [the problem],” he said.

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16 WAGD Newsletter | January 2015


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Pathway to Fellowship vs. Fellowship vs. Mastertrack... What? Gary E. Heyamoto, DDS, MAGD, LLSA

MasterTrack, Pathway to FellowTrack, Membership Courses … what’s the difference? Can only AGD Fellows be in MasterTrack? Who can take the evening Membership courses? What’s this Pathway to Fellowship all about? Your Washington AGD now offers quality continuing education in several formats. All are open to every dentists, AGD members or not, Washington State dentist or not. MasterTrack is a program especially designed to make it easier for any dentist who has achieved Fellowship in the AGD to obtain all the required hands-on courses in each of 18 disciplines. No longer does one have to search around the country and incur the expense of travel and lost office days to qualify for this prestigious award. You do not have

to have an AGD Fellowship Award to be in this program. The Membership classes are an evening of education, comradery and sharing open to all dentists on a first-register basis. Members of the Washington AGD these courses are complimentary to you as a thank you for your continued membership and offered to you four times a year. Pathway to Fellowship is also intended for all dentists but designed to assist one achieve Fellowship in the AGD. This group meets for four two-day sessions and is part of the MasterTrack’s protocol day. The camaraderie forged here with “seasoned” dentists is the real value, one that extends well beyond the classroom setting.

Washington AGD Membership Classes Complimentary Dinner & CE for Members only

Time: Tuition:

6:00pm-9:00pm includes Dinner, CDE & Parking FREE for Washington AGD Members. Washington AGD Member Staff: $75 Washington AGD Member Spouse: $75 Non-AGD Members: $199 Non-AGD Member Staff: $99 Non-AGD Member Spouse: $99

Thursday, January 22, 2015 Seatac Airport Marriott, Seatac, WA “The Digital Pathway to Care” Speakers: Dr. Mark DiRe & Dr. Greg Wu

Thursday, April 23, 2015 Cedarbrook Lodge, Seattle, WA “Treating Post Orthodontic Black Triangles” Speaker: Dr. David Clark

Registration is available online at: Registration for this event is required. No Walk-Ins or Guests Please!

For Washington AGD Members: This course is Complimentary to you as a thank you for your membership. Please note if you do not show for a pre-registered course then there is a $99 No Show Fee for not attending. This No Show fee will be applied to

Not a Member Yet? Join today at Cancellation Policy: All cancellations must be done 14 days prior to the course and be in written form. Cancellations after 14 days will be charged $99 to the credit card on file. No exceptions are made to this policy.



Mastertrack Program Gary E. Heyamoto, DDS, MAGD, LLSA

I asked this question eight years ago. I believe my answer is more valid today with inflated patient expectations, corporate dentistry pressures, increasing number of patient complaints/litigation and the multitude of materials/treatment choices available. What makes a dentist successful? Is it how much money he/she makes? Is it the number of active patients in his/ her practice? Maybe it’s the fancy office or large number of employees. We can argue endlessly on the attributes of success and how it should be defined, but personally, I define a successful dentist as someone who is well educated. We should be educated enough to make the correct treatment decisions, always in the patient’s best interest, by using the current treatment modalities and materials available to us. No longer can we provide optimal treatment by just utilizing information we learned in dental school. Most dentist do not educate themselves adequately in the various dental disciplines, not because they don’t want to but partly because of the cost and complexity of doing so. The required 21 hours/year of


CDE is an attempt by the State of Washington to raise the quality of dental care for its citizens but in no way comes close in scope or quantity for what is really needed. Your WAGD is offering a program that will showcase courses in at least 18 different disciplines. This 5-year program will give each participant over 600 hours (with protocol) of continuous education credits, of which 400 hours are participation hours. For those dentist seeking a well balanced interdisciplinary education, this program will answer that call. For those dentists who hold a Fellowship in the AGD, this program contains all of the requirements to achieve Mastership status, although you do not have to have your Fellowship to participate in the Mastertrack program. How can you go wrong with four sessions per year of 28+ hours per session, camaraderie with dental elite, a strong “study club” resource of knowledge and cutting edge, handson educational opportunities? Answer: You can’t. For more information regarding this program, please contact our Executive Director Valarie Bartoli. Don’t let success pass you by.

Fixed Removable Hybrid Prosthetic Therapy Course Instructor:

Keith Phillips, DMD, MSD, FACP

Description of Course Content Fixed removable hybrid prosthetic therapy has become a viable option for the edentulous or terminal dentition patient. Many implant companies have embraced this existing treatment option including All-on-4 ™ (Nobel Biocare), SmartFix ™ (Dentsply) and others. However, hybrids can pose challenges even for the dentist that is skilled in removable prosthetics and implants. The participation course will focus on walking the dentist through the hybrid procedure start to finish. Emphasis will be placed on avoiding common hybrid treatment errors. Participants will learn how to treat the hybrid patient as efficiently as possible. Complete Course Details availble, visit:



Scheduled on mutually acceptable days.

No fee for participating dentist. Participating dentist needs to supply a patient for fixed removable prosthetic therapy. Patient fee of $29,000.00 per arch is due at time of initial records.

Location: reStor Dental Center 411 Strander Blvd Ste #205 Seattle, WA 98188 Contact: Cara @ 206-838-3040

18 WAGD Newsletter | January 2015

Instructor Qualifications Keith M. Phillips received his DMD from the University of Pennsylvania School of Dental Medicine, a certificate in Prosthodontics with an MSD from the University of Washington and is a diplomat of The American Board of Prosthodontics as well as a Fellow in the American College of Prosthodontics. Keith is currently an affiliate Associate Professor at 4 major Universities. He is also a guest lecturer at the Kois Center in Seattle, WA. He is the a reviewer for numerous journals and is Associate Editor for the Journal of the American Dental Association.

*Appproved PACE Program Provider FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement.


Washington AGD Announces its “New” Online CDE Courses The Washington Academy of General Dentistry is dedicated to providing the most relevant courses in continuing dental education. In addition to the numerous courses sponsored by the Washington AGD, we also offer a variety of affordable and informative online courses for the convenience of you and your staff. We strive to provide a wide array of in-depth courses that can be accessed online at your leisure. Forego the hefty travel expenses and expand your clinical and practical knowledge from your home or office. Visit the Washington AGD website at to register for your online learning! Here is a sample of the online courses available:

Advanced Rejuvenation Dr. Steve Thompson of Plano, Texas hits a home run in presenting this Level IV case. Gaining the skills to provide a complete orognathic rejuvenation is the pinnacle accomplishment in OBI Foundation’s Bioesthetic curriculum. It reflects an advanced application of what the found of Bioesthetic Dentistry, Dr. Robert Lee, describes as “The study or theory of the beauty of living things in their natural forms and functions.” 2 CE credits offered for this course.

Bloodborne Pathogens Annual Training and HIPAA Reminders This 45 minute program will satisfy OSHA’s requirements for annual blood-borne pathogen update and once completed, the registered participant may print and fill out a training record form for themselves and other participants.

Fellowship Exam Review The Fellowship Exam Review course aims to prepare participants in pursuit of their Fellowship in the Academy of General Dentistry to successfully complete the FAGD Exam.

Just For the Record: Record Keeping Requirements Diligent and complete record keeping is essential to any dental practice and by keeping good dental records you are maintaining continuity of care. Ensure your office is well maintained by reviewing key record keeping requirements and identifying common record keeping violations. 1 hour lecture credit is offered.

Nitrous Oxide - Oxygen Minimal Sedation Update Developed by the ORAGD, this course is specifically designed to introduce nitrous oxide-oxygen minimal

sedation to any clinician, hygienist or team member who may be new to this modality. This qualifies as 4 CE lecture hours which can be used to renew a Nitrous Oxide Permit or 4 of the 14 hours required to renew a Moderate Sedation Permit, Deep Sedation Permit or General Anesthesia permit.

Oral Cancer, Precancer, and Differential Diagnosis of Common Oral Mucosal Conditions This online course emphasizes clinical relevance by illustrating and discussing clinical changes, which may represent early malignant or premalignant lesions. You will learn differential diagnosis by illustrating other pathologic conditions that share clinical features with cancerous and precancerous lesions.

OSHA for the Dental Office All dental office employees can now receive OSHA and HIPAA training online from the comfort of your home or office computer. The course is designed to start, pause and resume depending on the needs of the day-to-day office activities; total time of the course is approximately one hour and fortyfive minutes in duration. 3.5 CE hours offered for this course.

Recognizing Occlusal Problems in the General Practice Internationally renowned speaker Dr. John Cranham reviews the key components of the masticatory system, and specifically shows how the TM joints, muscles and the teeth should work together in functional harmony.

State and Federal Privacy Law Training (As required by HB 300) HB 300 requires covered entities, which includes most dental offices, to receive training on state and federal privacy laws by October 30, 2012. In this course participants will review federal HIPAA requirements including HITECH rules, learn how to avoid the most common HIPAA violations and learn the consequences for non-compliance.



Program Approval for Continuing Education (PACE) AGD Credit for Study Clubs, existing or new, Dr. Linda Edgar wants to hear from You.

Each year, thousands of continuing education courses are presented by hundreds of program providers—dental schools, dental societies, and companies that specialize in course presentations. Most provide dentists with valuable information that can be successfully integrated into the dental practice. The Academy of General Dentistry (AGD) Program Approval for Continuing Education (PACE) was created to assist members of the AGD and the dental profession in identifying and participating in quality continuing dental education. PACE is an evaluation of the educational processes used in designing, planning, and implementing continuing education. Approval by the AGD does not imply endorsement of course content, products or therapies presented, nor does this approval imply that a state or provincial board of dentistry will accept courses for re-licensure. Approved program providers are expected to comply with all relevant state and federal laws. Continuing education offered by approved program providers will be accepted by the Academy for Fellowship/Mastership credit. PACE reviews and approves program providers, not individual speakers or specific courses content. The applicant may be a major unit or department within an institution. To be eligible for Program Approval for Continuing Education the following criteria must be met: 1. The program provider must have been offered a planned program of continuing dental education activities for at least 12 months. 2. The program provider must ensure that all courses offered have a sound scientific basis in order to adequately protect the public. PACE reserves the right to require acceptable substantiation from providers that their courses have a sound scientific basis, proven efficacy, and ensure public safety. 3. The program provider must ensure that the educational methods and the facilities selected are appropriate to accomplishing the stated objectives of each activity. 4. You MUST NOT be representing a company. 5. You cannot provide these courses out of the state of Washington

Contact Dr. Linda Edgar to request a PACE application form. Email or by phone 253-838-9333. There is an application fee $175 for AGD member, $550 for Non-AGD member. Please make checks out to the WAGD. If you are a specialist, it is not required but it is appreciated if you support the AGD by joining as an Associate member. A membership application will be sent with your PACE Approval Application. If a program provider offers courses or programs in more than one state/province, draws a significant amount of participants from more than one state/province or offers self-instruction programs that provider must apply for national approval.

Linda Edgar, DDS, MAGD

Washington AGD PACE Chairperson Email: 1911 SW Campus Drive, Federal Way, WA 98023

The Academy of General Dentistry does not endorse any course content, products, processes, services or therapies presented by AGD PACEapproved providers. The views and opinions of program providers expressed during education programs do not necessarily state or reflect those of the AGD. AGD PACE-approval may not be used for product or program endorsement purposes; nor does it imply acceptance by a state or provincial board of dentistry; nor does it imply accreditation of a program. If you have questions, you may email Or call AGD headquarters 1-888-243-3368.

20 WAGD Newsletter | January 2015


Pathway to Fellowship 2014-2015 Advancing Excellence in Dentistry

Course Schedule: September 20 & 21, 2014 Occlusion & Myofasical Pain November 8 & 9, 2014 Endodontics January 24 & 25, 2015 Implants & the Integration with Galileos Pathway to Fellowship is a interdisciplinary hands-on education targeted towards new dentists looking for a perfect opportunity to educate themselves and start their progress toward the Fellowship in the AGD. This quality CE program offers opportunities to interact and learn from our seasoned MasterTrack Study Club! Program topics are carefully selected to fit the interests of the progressive dentist and the fast changing dental landscape.

Fellowship Program The Fellowship program will meet four times a year on Saturday & Sunday starting September 2014 each session will offer 12+ credits and as a added bonus each session runs concurrently with our Washington AGD MasterTrack program. This gives participants of our Fellowship program the opportunity to collaborate with seasoned dentists that are earning their way to Mastership with the AGD during lunch breaks and case reviews on Sun-days! These presentations are done by the MasterTrack dentists and are open for group discussion on how they treatment plan and what they are doing progressively through out the treatment. Our Masters always look forward to our Sunday presentations to discuss with each other their success and failures.

Register Today! This program is limited to the first 30 applicants who contract for the 2014-2015 sessions!

April 25 & 26, 2015 Oral Surgery

Location: Cedarbrook Lodge 18525 36th Avenue S. Seattle, WA 98188

Tuition: Each session will offer 12+ credits in both lecture & handson. Saturday educational session will run from 9:00 AM-5:00 PM and Sunday 8:00 AM-1:00 PM. * Due to the nature of this course, no refunds of the yearly tuition will be given. Organizers will not be liable for any expenses incurred by the participant due to missed sessions. AGD Member Dentist: $2000 (Includes Parking, Breakfast, Lunch and Hands-On Materials for each session) Non-AGD Member Dentist: $3500 (Includes Park-ing, Breakfast, Lunch and Hands-On Materials for each session)

Register Online:

www.Washingtonagd.Org or call: 253-306-0730

*Washington AGD Approved PACE Program Provider #219331 FAGD/MAGD Credit Approval does not imply acceptance by a state or provincial board of dentistry, AGD or WAGD endorsement. Washington AGD PACE Provider (6/1/2014-5/31/2018).


Promotional code:______________________

2015 AGD & Washington AGD Membership Application

Referral Information

For more information: Join online at Call us at 888.243.3368 or 312.440.4300.

Member’s name

If you were referred to the AGD by a current member, please note his or her information below:

City, state/province, or U.S. Federal Services branch

Member Information

First name


Last name

Designation (e.g. DDS, DMD, BDS)

Date of birth (mm/dd/yyyy) Required for access to the members-only sections of the AGD website

Do you currently hold a valid U.S./Canadian dental license? q No q Yes: _______________________________________________________________________________________________________ License number State/province Date renewed (mm/yyyy) Type of membership: (Check one.) q Active general dentist q Associate (dental specialist) q Resident q Dental student q Affiliate If you are not in general practice, please indicate your specialty: _______________________________ Current dental practice environment: (Check one.) q Solo q Associateship q Group practice q Hospital q Resident q Corporate q Other____________________________ q Faculty _________________________________________________________________ Please indicate institution

q Federal Services ___________________________________________________________________ Please indicate branch

If you are a member of the Canadian Forces Dental Service, please indicate your preferred constituent: q U.S. military counterpart q Local Canadian constituent

Contact Information

Preferred billing/mailing address: q Business q Home Preferred method of contact: q Email q Mail q Phone

Your AGD constituent is determined by your business address, unless one is not available.

Business address


Name of business (If applicable)


ZIP/postal code



ZIP/postal code

Home address




Primary email

Website address

Educational Information

Are you a graduate of an accredited* U.S./Canadian dental school? q Yes q No q Currently enrolled

Dental school



Date of graduation (mm/yyyy)

Are you a graduate of (or resident in) an accredited** U.S. or Canadian postdoctoral program? q Yes q No q Currently enrolled Type: q AEGD q GPR q Other________________________ __________________________________________________________________________________________________________________________________________________________________________ Postdoctoral institution State/province Country Start date (mm/dd/yyyy) End date (mm/dd/yyyy)

Optional Information

*Official accreditation is given by CODA in the U.S. and CDAC for all Canadian provinces.

Gender q Male q Female Ethnicity q American Indian q Asian

q African-American q Hispanic q Caucasian q Other

I am interested in participating in the AGD Mentor Program as a: q Mentor q Mentee

2015 AGD Headquarters Dues

2015 Washington AGD Constituent Dues

Please check membership type applying for: q q q q q q q q q

Active General Dentist ..........$380 Associate (Specialist) .............$380 Affiliate..................................$190 Resident ..................................$76 2014 Graduate ........................$76 2013 Graduate ......................$152 2012 Graduate ......................$228 2011 Graduate ......................$304 Dental Student ........................$17

Active General Dentist .................$95 Associate......................................$95 Affiliate ..........................................$0 2014 Graduate/ Current Resident ..........................$25 2013 Graduate ............................$95 2012 Graduate ............................$95 2011 Graduate ............................$95 Dental Student ..............................$0

AGD Headquarters Dues: (See above rates) .........................


Washington Constituent Dues: (See above rates) .................


Total Amount Enclosed: .....................................................


Individuals joining July 1 to Sept. 30, 2015, pay half the annual headquarters membership dues (does not apply to student, resident, first-year graduate, or affiliate members). Individuals joining Oct. 1 to Dec. 31, 2014, enjoy membership through the end of 2015. Paid dues will be applied to the upcoming year.

**Accredited dental residencies qualify for the resident membership rate. Official proof of enrollment must be provided to AGD.

AGD Privacy Information The AGD has systems and procedures in place to protect your privacy in relation to the handling of your personal information. The AGD does not collect personal information unless it is necessary to perform one or more of its functions and activities. On occasion, the AGD may collect personal information, but only with your consent or when required to by law. For more information, please visit or contact the AGD Membership Services Center at 888.243.3368.

Payment q Check (enclosed) q Visa q MasterCard

q American Express

Note: Payments for Canadian members can only be accepted via Visa, MasterCard, or check.

____/_________ ___________________________________

Expiration date (mm/yyyy) Please print name as it appears on the card. I hereby certify that all of the above information is correct, and that by signing this application agree to all terms of membership including completion of 75 hours of continuing education every three years for active general dentist and associate members.



Per the U.S. Revenue Reconciliation Act of 1993, 1.2 percent of membership dues payment is allocable to the AGD’s lobbying activities and is not deductible as a business expense. Please consult with your financial adviser for detailed information.

Return this application with your payment to: Academy of General Dentistry, 560 W. Lake St., Sixth Floor, Chicago, IL 60661-6600.

Dues rates effective through Sept. 30, 2015. Contact the AGD or visit for updated rates.

If paying by credit card, fax to 312.335.3443.


“Live Patient” Orthodontic Program

Dentists will be provided “live” patients from initial consultation to final retainer delivery Dates:


March 13, 2015 April 10, 2015 May 8, 2015 June 12, 2015 July 10, 2015 August 14, 2015 September 11, 2015 October 9, 2015 November 13, 2015 December 11, 2015 January 8, 2016 Feburary 12, 2016

Dr. Binh Tran’s office 1014 S. 320th St. Federal Way, WA

Course tuition:

Fridays are lectures and Saturdays are patient treatment. Credit Hours: 12 per session.

$10,000 for 12 sessions AGD Member Dentist (Before December 31, 2014) $12,000 for 12 sessions AGD Member Dentist (After January 1, 2015) $2,000 for 12 sessions for CDA with AGD Member Dentists $12,000 for 12 sessions for Non-AGD Member Dentist (Before December 31, 2014) $14,000 for 12 sessions for Non-AGD Member Dentist (After January 1, 2015) $4000 for 12 sessions for CDA with Non-AGD Member Dentists When registering, enjoy No Payments and No Interest if paid in full in 6 months on Bill Me Later purchases of $99 or more. This option is available upon checkout through our Paypal service.

Course Content/Objectives: Initial orthodontic examination and comprehensive treatment plan. Orthodontic records and management system Photography and Case presentation Orthodontic Office and Financial management system Ceph Analysis and FACE principles Orthodontics Principles and Mechanics for Angle class 1,2, and 3 Clinical Orthodontic practice: from banding to debanding. Orthodontic supplies ordering and managing inventory Post treatment retention and monitor Surgical and TAD in Orthodontic. Pediatric to Geriatric orthodontics. All training manuals are in digital format/Flash Driverelated reference papers is included. Attendee will be trained in how to start orthodontic service in their office. Attendee will treat and present a minimum of two of Dr. Tran patients. Attendee is requested to start treatment in their own office and present those cases. Monthly quiz and a final exam will be given to confirm learned concepts

Final Plaque and Certificate presentation with Diner (spouse invited)

Dr. Binh Tran has been an exceptional instructor.He teaches, motivates and inspires us to achievegoal – and students and dentistry. He is the only instructor that I know who is available to answer our questions and guide us throughout the course. This Washington AGD sponsored course is highly recommended because we learn and treat real patients, which provides us with the confidence to take on ortho cases in our practices.In addition we have his support outside the class that helped me add over20ortho cases in the last eight months since I started Dr. Tran’s course.have driven every month from Portland and stayed in hotels just to take this course, and it is the best investment I’ve ever made in my dental education. The class is so much fun that I have not skipped a single session.”

Course Goals: At the completion of this course, attendees will be able to confidently identify orthodontic problems and provide treatment solutions in their own office.This course will provide additional office income while enhancing all other treatment results that the doctor is providing.

Ravi Sinha, DDS “Washing ton AGD Ortho course led by Dr. Binh Tran is one of the best courses I have ever taken. I can’t say enough about the way Dr. Tran has organized the course to provide a comprehensive program. His knowledge and skill is vast, and his way of making sure you totally understand is great. I highly recommend Dr. Tran and this Washington AGD program.” Rose Bailey, DDS

Course requirement: Attendance, Office capacity, patients’ availability, supporting staff. The doctor is encouraged to select one CDA from the office to attend a staff training course if possible. However, past doctors have trained their own staff to provide care. *As

• • • • • • • • • • • • • • • •





Washington AGD

does not endorse, partner or solely support companies,

products or speakers, but rather recognizes speakers, products and sponsors for their their services to our

Washington AGD

educational programs.


views and opinions of the speaker expressed during

the educational prorgram, do not necessarily state or reflect those of the

Washington AGD.



Constituent of the Academy of General Dentistry Valerie A. Bartoli, Executive Director 900 Meridian E. Suite #19-361 | Milton, WA 98354

Pre-Sorted Standard U S Postage PAID Wenatchee, WA 98801 Permit #241

Washington AGD Mission: “The Washington AGD provides its membership professional development through quality education for comprehensive patient care.�

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Washington Academy of General Dentistry 2015 Winter Newsletter  
Washington Academy of General Dentistry 2015 Winter Newsletter