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Shell Exploration and Production in the UKCS ENHANCING Safety, IMPROVING Operational Effectiveness



Challenge Driven by its commitment to continuous business improvement, Shell Exploration and Production in Europe looked at ways of improving its risk assessment procedures and in particular how it managed its paper-based permit to work system with an emphasis on the risk assessment process and the duplication of paperwork. The findings of a review of its paper-based permit to work system told Shell that there was too much duplication of paperwork and differing views amongst employees on who had responsibility for the variety of permit to work-related systems and roles. Shell acknowledged its needs were broader than finding a replacement for its existing risk assessment tool, and the objective became to identify an integrated system that could be introduced holistically and would lead to an improvement in Opex without compromising the company's capacity and determination to improve safety and asset utilization.

Once Shell had decided that the way forward was with an integrated system, they faced a number of challenges in making what they knew would be fundamental changes to the way the company operated. These were: Rate of deployment Brittleness of plan Offshore capacity Scope of change Embedding the change Which is why Shell decided to work alongside Petrotechnics, a company with a strong market presence and a proven track record in the oil and gas industry for developing operational and safe systems of work solutions that deliver measurable, sustainable performance improvements to clients.

ISSO W is a m assive st ep fo rward an d a good ex a m ple of how th e Of fs ho re Bus in ess Im provem ent Proj ect (O BIP) is leadin g to im proved safety an d in du st ry ha rm on iz at io n.

T he great thin g abou t this proje ct is th at it’ s good bu si ne ss in ev ery di m en sion: it im proves th e way w e work, it redu ce s co st s an d m ost im po rt antly - it also m ak es thin gs safe r. It’s si m ply th e sm art

Mark Carne

thin g to do!

Director of Shell


A na su ria

Bre nt C h a

rli e


Solution As the project was of a significant scale Shell identified the key elements required at the outset. These included: The development of software Providing the appropriate consultancy skills Addressing attitudes and behaviours of all personnel involved Sorting out organizational structures Providing the appropriate technical deployment skills Supplying the appropriate coaching skills The Petrotechnics team helped Shell identify its key opportunities and issues before designing, building and implementing its Integrated Safe System of Work (ISSOW), Sentinel PRO®.

Petrotechnics worked with frontline Shell employees to provide coaching to ensure that the new working processes were implemented and embedded as routine. Petrotechnics trained over 3,500 users in the system, equipping them with the skills and competence needed to work effectively with Sentinel PRO ® and maximise its benefits. The first onshore implementation of Sentinel PRO ® took place on 2 December 2003 at Shell's St Fergus Gas Terminal, North East Scotland and the first offshore implementation on the Dunlin platform, 121 miles north east of Lerwick, Shetland. The final implementation was completed on the Auk platform, 155 miles east south east of Aberdeen on 22 May 2004.

Working closely with Shell, Petrotechnics was able to successfully implement Sentinel PRO ® across 26 assets safely, on time and within budget. The implementation has already added significant value to Shell's UKCS operations: Shell has realized immediate year on year savings of £5.1m through a reduction in direct manpower costs and indirect costs related to permit to work Less than 6 month ROI payback Shell expects the implementation of ISSOW to have a measured impact on Total Recordable Case Frequency (TRCF) Shell has a consistent approach aligned across all shifts and UKCS operated assets for the management of routine and hazardous work, which has obvious benefits in terms of improved planning and safety. The completion of the implementation also marks a significant step towards harmonization of permit to work in the North Sea, where Petrotechnics has deployed Sentinel PRO® across 87% of the region. The oil and gas industry's Step Change in Safety's ISSOW harmonization model is based on Sentinel PRO®.

Clippe r

T he pe rs on a lit ie s in vo lved pl a yed a m aj or ro le in ou r d ecis io n to a wa rd th e co nt ra ct to P et rote ch nics. T he re wa s a rea l d et erm in at io n to su cceed. Pet rote ch nics ro se to th e ch a lle ng e a n d it wa s ev id ent th at th ere wa s a rea l fo rce of will a n d co m m it m ent to g et th e jo b d on e Gary Drummon


ISSOW Progra

mme Manager

A harmonised system, familiar to itinerant workers moving between different work locations can be expected to have a major impact on safety performance in the North Sea.

* About Petrotechnics

Petrotechnics is transforming the efficiency and effectiveness of frontline operations across the oil and gas industry. Sentinel PRO® is the leading global solution which fundamentally shifts the approach to planning and integration of all aspects of frontline work; giving real control and assurance of work activities. Petrotechnics has become the Control of Work best practice in many of the top energy companies. Globally, Petrotechnics award winning Sentinel PRO ® solution is improving productivity and enhancing workforce safety at 276 sites, across 19 countries spanning 5 continents, safeguarding over 50,000 personnel.

Petrotechnics Ltd Petrotechnics USA Inc

For more information please contact Aimee Tennant + 44 (0) 1224 337258 or

P + 44 (0) 1224 337200 P + 1 713 856 3300 E W

Petrotechnics Shell UKCS Case Study  
Petrotechnics Shell UKCS Case Study  

Petrotechnics Shell UKCS Case Study