KONICA MINOLTA OPTIMIZED PRINT SERVICES Let us help you take control and drive down cost
MAKE YOUR DOCUMENT INFRASTRUCTURE WORK EFFICIENTLY Office technologies have advanced, users’ needs have changed. Nevertheless, a lot of current printing environments still are patchworks of printing, imaging and fax devices that aren’t managed or serviced to keep up with today’s business world. Konica Minolta’s Optimized Print Services (OPS) combine consulting, hardware, software implementation and workflow management in order to lower document spending and increase your company’s efficiency. The OPS concept focuses on these essential areas:
– Fleet: We right-size your document output fleet to your actual business needs, and provide optimal business process and fleet support, establishing continuous optimisation balanced with minimal cost of ownership and environmental impact.
– Security: Including the design and implementation of IT and information security solutions, our security range covers diverse requirements from user authentication and data-safe hard disk handling of disposed devices to complex network security.
– Process: This is an in-depth analysis of your businessrelevant document flows in order to increase productivity and enable you to benefit from savings potentials. The goal is to implement and operate a solution tailor-made to meet your precise daily needs.
– Green: We support your sustainability goals by implementing the most environmentally friendly document-related hardware and business workflows, and through the subsequent monitoring and assessment of environmental performance throughout the product lifecycle.
– Finance: We offer you a choice of different purchasing and leasing options as well as various contract models, including the integration of existing contracts into a single transparent finance plan.
DATASHEET KONICA MINOLTA OPTIMIZED PRINT SERVICES
OPS’ THREE-PILLARED APPROACH Consult OPS consult proposes improvements based on defined consulting procedures and powerful analysis tools enabling you to understand every single step on the way to your tailor-made solution. – Capture: Includes the software-aided assessment of your existing print and document workflow infrastructure and its current utilisation; stakeholder and user interviews to detect specific needs and service demands; compilation of all relevant commercial data. – Analyze: Provides a precise TCO calculation encompassing environmental impact and indirect costs in the agreed scope; detailed analysis of needed and recommended print and document management services to meet your business process requirements. – Optimize: Proposes the print and document management solution that fits your concrete business needs; visualisation on the basis of your actual floor plans and presentation of alternative scenarios; exact calculation of future TCO reduction and estimation of related general savings – including the environmental impact.
Manage After having tested and established the new print infrastructure, OPS offers a scalable portfolio of services to run and manage your solution. Tailored to your individual needs and requirements, these can complement your existing IT services or take over full operational responsibility. – Operate: Provides pro-active service, remote and on-site, automatic delivery of consumables and replacement parts; comprehensive IMAC/D services with scalable completion times (install, add, move, change, dispose). – Monitor: Continuous supervision of all networked and locally attached devices and applications for comprehensive monitoring of utilisation, status and alerts; includes online access to actual status information, performance indicators, and reports on the document infrastructure, related support services, billing status, and contract details. – Improve: Offers regular management reports and business review meetings; includes the active identification and proposal of further improvements and optimisations; also, flexibility to reap further optimisation potentials and adjust to your evolving business needs.
Implement OPS is more than just installing your new document solution; it also offers user acceptance management to the extent you desire. This includes dedicated project management in accordance with acknowledged standards as well as support for the appropriate involvement of stakeholders and users. Your company benefits from our strong direct organisation and Konica Minolta’s experience as one of the market leaders. – Project: Includes dedicated project management resources; provides an organised and controlled process from start to finish, project plan, and regular reports on progress; grants you permanent access to all current project documents. – Change: Delivery of all products, licenses and consumables for a 4-week testing period (can be optionally extended); includes technical consulting and remote support during the entire test period; pre-configured products for integration without business frictions; rollout management where appropriate due to the size of the project. – Information and training: Provision of detailed documentation for users and administrators; standard or tailor-made internal promotion material and campaigns; user introduction through experienced staff; tailored training to key users and internal support staff; webbased multimedia training for permanent accessibility.
The OPS concept is based on a three-pillared approach: consult, implement and manage.
DATASHEET KONICA MINOLTA OPTIMIZED PRINT SERVICES
All in all, the Konica Minolta Optimized Print Services package combines expert support with detailed, individually optimised design and management for a smooth transition, not only to help you install your optimal document infrastructure, but also to operate it in the most efficient way.
Konica Minolta Business Solutions Europe GmbH Europaallee 17 30855 Langenhagen Germany www.konicaminolta.eu
This is the road to the continuous reduction of your TCO, direct and indirect; to minimal risk and interference with your daily business operations; and to maximal control.