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bEST Payment Self-service printing and charging for the hospitality industry

Accounting bEST Payment


Accounting, bEST Payment

Effortless printing & accounting in hotels and elsewhere Self-service printing in combination with very simple accounting is required in many business environments, in particular the hospitality industry. bEST Payment ensures confidentiality and ease of use at both ends – for hotel guests using the service, and for the personnel who have to charge for it.

■■ An efficient printing and copying service for guests is very important in the hotel sector, especially for companies focused on the business traveller. Locations such as business lounges, convenience stores, schools, libraries and even copy shops also take a strong interest in self-service printing and easy charging.

■■ However, the printing solutions usually available today are either limited in functionality and convenience, require high investment, or do not ensure the guests’ privacy. Therefore guests approaching the hotel reception with a USB stick and files to print, are a common occurrence and mean an extra workload for the hotel staff.

■■ Companies in the hospitality industry want an efficient printing and charging solution that should be easily accessible and convenient to use for the hotel guest while ensuring his privacy and data security. Charging for the service must be straightforward and involve next to no effort for the hotel staff. bEST Payment combines these aspects in a low-investment solution that is quick and easy to set up and operate.

■■ Via bEST Payment, hotel guests and customers of business lounges, copy shops etc. have access to the complete device functionality on a self-serve basis, without sacrificing their privacy or requiring any staff assistance. While the copy, scan and fax functionality can be operated directly at the output device via a personal, password-protected account, print jobs are sent to the output device by uploading files via a standard webbrowser and without the need to install a printer driver. Print files are encrypted and held securely on the print server from where they are released by the user after login at the printer. For the hotel reception staff, it is just as simple and straightforward to create guest accounts, read out the guest’s total balance and delete accounts within seconds, making the management of accounts as effortless as possible.


Workflow

Hotel Staff

n n n

Direct print of doc(x), xls(x), ppt(x), pdf, xps, bmp, tif and jpg

Application registration MFP management Price setting

Configuration Tool

Manager Tool

Web Interface

Follow Me

Account creation Account balance reading n Account deletion n n

n

bEST Payment

bEST Payment includes these three main components: n bEST Payment Configurator The bEST Payment administration module governs all administrative and service management tasks: ■■ Setup of basic settings, such as network, MFP language and authentication ■■ Installation of bEST Payment service on the MFP(s) ■■ Setting of price tables: For all MFP functions, i.e. copy, print, scan and fax, prices can be determined based e.g. on page size, colour or monochrome output, or type of finishing. It is also possible to set up more than one price table, e.g. for one-time and for regular guests ■■ History logging of all performed MFP jobs for internal accounting

n bEST Payment Manager The bEST Payment application for the front desk, cashier or reception provides straightforward and speedy management of guest accounts: ■■ Setup of guest accounts by room number and password or password only ■■ Viewing of guest account balance and transactions. This log can also be printed, which is frequently required for the guest’s travel expenses ■■ Closing and deleting of guest accounts and automatic deletion of any remaining print files on the server

n

Authentication Accounting

Hotel Guest

Authentication and use of print queue

Copy, Scan, Fax, Follow Me print

n bEST Payment intranet website The bEST Payment intranet website provides the guest with access to upload print files into the follow-me print queue. It can be localised and customised to individual needs, e.g. to correspond to the hotel’s intranet layout: ■■ Authentication by personal password ■■ Uploading of print files via any standard webbrowser onto the print server; supported print files are: doc(x), xls(x), ppt(x), pdf, xps, bmp, tif and jpg ■■ Checking of account balance Extending the operation of bEST Payment for extra user convenience, bEST Payment can be optionally enhanced with these advanced functions: ■■ Where ID cards are in use for e.g. room access or as customer card, these can be self-registered by the guest at the MFP, providing more convenient access to the MFP functionality. ■■ As not all mobile devices today allow uploading files via a webbrowser, print files can easily be sent to the print server via email. The security and privacy level is the same as is the convenience with which users can release print jobs at the MFP panel. The complete range of Konica Minolta’s OpenAPI capable multifunctional products can be used for the bEST Payment service, providing an attractive choice of devices with regard to size, performance, functionality and initial financial outlay. bEST Payment supports more than one device, enabling companies to e.g. set up a central output device at the hotel business centre in addition to individual printers on each floor. Guests have full access to all connected systems, giving them more flexibility and convenience.


Technical specifications System requirements: bEST Payment Configurator and intranet website Operating system Windows Server 2008/R2 Windows Server 2003 .NET Framework 3.5 SP1 IIS - Internet Information Service ASP.NET Hardware (minimum) CPU 1 GHz RAM 512 MB HDD 40 MB required, plus space for user print jobs bEST Payment Manager Operating system Windows XP 32/64 Windows Vista SP2 32/64 Windows 7 32/64 .NET Framework 3.5 SP1 Hardware (minimum) CPU 1 GHz RAM 512 MB HDD 20 MB required Supported webbrowser Microsoft Internet Explorer 7.0 – 9.0 Mozilla Firefox 4.0 – 7.0 Google Chrome 10.0 – 15.0 Apple Safari 4.0 – 5.1 Supported Konica Minolta MFPs All MFPs supporting OpenAPI 2.1 or higher

Some of the product illustrations contain optional accessories. Specifications and accessories are based on the information available at the time of printing and are subject to change without notice. Konica Minolta does not warrant that any prices or specifications mentioned will be error-free. ■■ Microsoft, Windows and the Windows logo are trademarks, or registered trademarks, of Microsoft Corporation in the United States and/or other countries. ■■ All other brand and product names may be registered trademarks or trademarks of their respective holders and are hereby acknowledged. ■■ Printed in Germany on chlorine-free bleached paper. ■■ ■■ ■■

Konica Minolta Business Solutions Europe GmbH Europaallee 17 30855 Langenhagen • Germany Tel.: +49 (0) 511 74 04-0 Fax: +49 (0) 511 74 10 50 www.konicaminolta.eu

11/2011

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