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IT Support Solutions

By orionesolutions.com


Orion eSolutions

Fix the technical problems with IT support companies India.


IT Support Plans  

        

Server administration at multiple levels. 24/7 Server monitoring, service monitoring and active support facilities. Automated rebooting of the server whenever it goes down (in case this does not happen it is immediately escalated to technical contact of client’s choice). Basic server management at level one and two. The tech support works with the DC for hardware related problems. Automated server patch and software updates. Advanced server management at level one and two. Scheduled server back up and monitoring. Automated server audit and hardening facility as per schedule. System logs are constantly checked and followed. 24/7 help desk. One hour response time with 5 hours resolution time for each ticket.


Server Monitoring S.No

Level

Pricing

Pricing Range

1

L1

$20 / month

1 – 4 servers

2

L1

$40 / month

5 – 9 servers

3

L1

$40 / month

10 servers

4

L1

$3 / server

11 and above


Server Administration S.No

Level

Pricing

Pricing Range

1

L2/L3

$35 / ticket

Upto 50 tickets

2

L2/L3

$30 / ticket

50-100 tickets

3

L2/L3

$25 / ticket

100-300 tickets

4

L2/L3

$22 / ticket

300 above


Advanced Server Management

S.NO.

Level

Pricing

Pricing Range

1

L1/L2

$100 / server /

1-4 servers

month 2

L1/L2

$600 / month

5-10 servers

3

L1/L2

$1100 / month

above 10 servers


Additional Services ď ˝

ď ˝ ď ˝

In addition to what is offered under basic server management, Server back up is scheduled and monitored, Scheduled server audit and server hardening done. System logs are reviews and acted upon. VPS Management Dedicated Server Management


Contact Us Orion eSolutions Private Ltd. 

  

F-335, Phase 8-B, Industrial Area, 160055, Mohali, Punjab, India. Support@orionesolutions.com India: +91-172-4668170 US: +1-209-257-4648 At Orion eSolutions, we offer innovative value added services to our worldwide customers ranging from Web design, Web Development, Application Development services to effective Server Management and support Solutions. For more information visit here: http://www.orionesolutions.com/about/

It support company  

Orion eSolutions leading company offer It solutions worldwide from web and application development to Server support. Check all IT support p...

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