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Have a nice trip!

Safe Travel in Korea

Contents 04 Useful Information 09 Friendly Korea, Comfortable Travel 13 Transportation Safety 19 Travel Safety 25 Emergency Procedures 31 Travel Tips by Season

119 112 1330 120 Make every trip to Korea an unforgettable experience With more than one thousand festivals held throughout the year, Korea is full of vigor and enthusiasm day and night. In order to make your travel as comfortable and enjoyable as possible, safety should always be your top priority. If you are having a hard time with shopping, lodging, transportation and communication, there are many places to ask for help including the 1330 Korea Travel Hotline, the tourist police and the walking tourist guides. This booklet provides useful safety information, as well as ways to prepare and respond to various situations.

Ready to help anywhere and anytime.

The more you know, the safer you travel

Useful Information

You’re having trouble communicating? Having a hard time understanding the map? You got in an accident and don’t know where to call? Difficult and unfamiliar situations can happen at any time, especially if you are in an unfamiliar place. The following information will help you get around Korea easier and safer.

Telephone Numbers Korea Travel Hotline 24-hour tourist information and complaint report

Eng, Chi & Jpn


Seoul Dasan Call Center general information

Eng, Chi & Jpn


National Rescue Services fire, natural disasters, medical emergency, etc.

Eng, Chi & Jpn


Korean National Police crime report

Eng, Chi & Jpn

Weather Call Center weather forecast

Eng & Chi

Immigration Contact Center immigration information for foreigners

Eng, Chi & Jpn

BBB Korea 24-hour free interpretation service

19 languages


Area Code+131

1345 1588-5644

How to make international calls To a regular phone 215-123-4567 in Philadelphia, U.S.





International calling service number

U.S. country code

Philadelphia area code

Phone number

To a cellular phone 070-123-4567 in Thailand




International calling service number

Thailand country code

Cellular phone number

* Do not dial leading "0" * International calling service numbers: 001, 002, 005, 008, 00365, 00700 & 00770 * International calling cards can be purchased at convenience stores or street vendors in major tourist areas. Follow instructions on card.


Applications Visit Korea

Tourist information application by the Korea Tourism Organization

Eng, Chi & Jpn

Korea Travel Guide

Interactive application version of the Korea Travel Guide book


Smart Tour Guide

Audio tour guide by the Korea Tourism Organization

Eng, Chi & Jpn

Genie Talk

Interpretation application

Eng, Chi & Jpn

Emergency Ready App

Disaster information application by the National Emergency Management Agency


Korea Tourism Organization

Eng, Chi, Jpn, Fre, Spa, Ger, Rus, Tha, Ind, Ara & Tur


National Emergency Management Agency Eng

Korean National Police Agency


Korea Immigration Service


Korea Meteorological Administration

Eng, Chi & Jpn

Korea Transportation Safety Authority


National Emergency Medical Center



Tourist Help Tourist Police

Eng, Chi & Jpn

Kind and friendly tourist police monitor and control wrongful and illicit activities such as price gouging, illegal call van services and forced shopping. They also provide tourist information. Patrolling Areas • Seoul Myeong-dong, Itaewon, Dongdaemun, Insa-dong, Hongdae, City Hall & Cheonggyecheon area, Namdaemun area, and surrounding areas • Busan Haeundae, Gwangalli, Jagalchi Market, etc. • Incheon Incheon International Airport, Songdo, Chinatown, etc. 09:00–23:00 year-round 1330 Korea Travel Hotline (dial 1330 from any phone, no prefix needed)

Walking Tourist Guides

Eng, Chi & Jpn

Multi-lingual tour guides provide travel information and interpretation services in major tourist areas in Seoul. Areas Myeong-dong, Namdaemun Market, Sinchon, Itaewon, Dongdaemun, Insa-dong, Gwanghwamun, Bukchon, Hongdae, Garosu-gil Road and Samcheong-dong 12:00–18:00

Tourist Complaint Center

© Seoul Tourism Association

Eng, Chi & Jpn

Travelers can report complaints or suggestions to the center through phone, fax, email or regular mail. Tourist Complaint Center of the Tourist Information Center (TIC), Korea Tourism Organization B1 Floor, 40 Cheonggyecheon-ro, Jung-gu, Seoul 1330 / 02-735-0101 (09:00–18:00) 02-777-0102



Useful Expressions







Is there an English-speaking person?

영어 할 수 있는 분 있어요?

yeong-eo hal su inneun bun isseoyo?

Please call the police.

경찰 불러주세요.

gyeongchal bulleo juseyo.

Can I borrow your phone?

전화 좀 빌려주세요.

jeonhwa jom billyeo juseyo.

I need to go to the hospital.

병원에 가야 해요.

byeongwone gaya haeyo.

Call an ambulance.

앰뷸런스 불러주세요.

ambulance bulleo juseyo.

I'm sick



I’m hurt



I would like some indigestion medicine.

소화제 좀 주세요.

sohwaje jom juseyo.

Please take me to

Where is the

호텔로 가주세요.


Can I have the receipt?

영수증 주세요.

hotello ga juseyo. yeongsujeung juseyo.

이 어디에 있어요?


i eodie isseoyo?










Subway station






I lost my

을 잃어버렸어요.


eul ireobeoryeosseoyo.

Cellular phone


hyudae jeonhwa




Credit card

신용 카드

sinyong card




Plane ticket






I’m allergic to


에 알레르기가 있어요.

e allereugiga isseoyo.







Dairy products




Friendly Korea, Comfortable Travel

Korea is a Safe Country to Travel Some tourists worry about traveling to Korea due to the current North Korea-South Korea relation, but those who have actually been to Korea are very satisfied. With crime rates lower than the OECD average, South Korea (generally Korea) is safe even at night. The Foreign Affairs, Trade and Development Canada provides through their website a country-specific travel advice and advisories map that shows South Korea at the highest level of safety. Russia Kazakhstan Mongolia



India Thailand

Š Foreign Affairs, Trade and Development Canada

Relax and enjoy Korea!


Japan Legend Exercise normal security precautions Exercise normal security precautions; a regional travel advisory is in effect Exercise a high degree of caution Exercise a high degree of caution; a regional travel advisory is in effect A nationwide travel advisory is in effect

Checklist Before Leaving Home

Valid passport, color copy of passport, at least two passport-size photos (If applicable) Visa, copy of visa Plane ticket and accommodation reservation, and copy of each Travel insurance Credit cards acceptable in Korea and cash First-aid kit including prescription medicine Travel adapter plug (Korea uses 220V) Telephone number of your country’s embassy in Korea Check if your country provides travel registration programs (e.g., Smart Traveler Enrollment Program in the U.S.) and register Check items not allowed into Korea and duty free limits

Customs Allowance Prohibited Imports i * Weaponry including firearms, swords and explosives * Opium, cannabis and other drugs regulated under Korean drug control policies * Live animals and plants and animal and plant products Duty Free Limits * Goods valued up to US$600 * 1 liter of alcohol (not to exceed US$400), 60 ml of perfume, 200 cigarettes, 50 cigars, 250g of tobacco products


Upon arrival in Korea

1 Inform family and friends of your arrival and points of travel. 2 Check news and weather forecast of areas you will be traveling to. 3 Keep a list of important phone numbers and emergency contacts. * Use card attached on the last page of this booklet.

Help at the airport * Airport information desk or tourist information desk are located on the arrival floor. * Cellular phone or Wi-Fi router rental is available at the airport. (Cell phone carrier booths are located on the first floor at Incheon Int’l Airport, Gimpo Int’l Airport, Gimhae Int’l Airport, and Jeju Int’l Airport)


Safe & Convenient

Transportation Safety

Korea Travel Hotline Seoul Dasan Call Center

1330 120

National Rescue Services 119 Korean National Police 112

Eng, Chi & Jpn

TAXIS Rates for call vans and jumbo taxis differ depending on the number of passengers and number/weight of luggage, so make sure to do the math beforehand.

How to report complaint or accident If you feel the driver is taking a long detour, overcharging you, or refused service, ask for a receipt and take a picture or note of the license plate of the taxi. Then call 1330 or go to a Tourist Information Center or Tourist Complaint Center.

Call Vans vs. Jumbo Taxis Call Vans

Jumbo Taxis

* Capacity of up to six passengers with large bags.

* License number must include: ‘아’(A), ‘바’(BA), ‘사’(SA) or ‘자’(JA)

* Fare is negotiated before boarding.

* The number that follows the region name on the license place begins with “3.”

* The number that follows the region name on the license plate begins with “8.”

울 14

83바 1234

* To make reservations go to (Seoul’s official taxi services for foreigners).

33바 1234

Transportation Safety

Travel Safety

Emergency Procedures

Travel Tips by Season

CARS & BICYCLES Like in the U.S. and Canada, in Korea cars, bicycles and pedestrians move on the right side.

When driving • International driving permit is required to rent and drive a car in Korea. • Do not drink before/while driving. • Seat belts are required, and the use of cellular phones or other mobile devices while driving is prohibited. • When crossing a railroad, stop and check to see that there are no trains coming. Wait for the car in front to completely cross track, then go. 어린이보 호구역

Legal speed limit


(unit: km/hr)



30 School Zone



1 lane per direction

2+ lanes per direction

*Expressways and highways have different speed limits depending on area.

When riding a bicycle • Wear a helmet at all times, and ride with the flow of traffic. • Do not ride on the sidewalk. Ride near the right edge of the road.. • Ride on designated bike lanes and comply with road signs and traffic signals. • Walk your bike when crossing at crosswalk. • Do not talk on the phone or wear earphones while riding, and most importantly, do not drink and ride.

If you get into an accident • Immediately call 112 (Korean National Police) and report accident. If there are injuries call 119 (Emergency Rescue Services). • Take pictures of the accident scene and the license plate. Exchange name and phone number with all involved drivers. • There may be fuel leakage, so do not smoke in scene of accident. 15

SUBWAYS Most subway stations have platform screen doors to protect passengers and prevent accidents.

Note • Do not run or walk on escalators. • If you have luggage, avoid using escalators. Emergency Procedures • If there is a fire in the subway car, fire extinguishers are located beside the priority seats. • If the doors of the subway car, do not open automatically, use the emergency lever next to the doors or below the closest seat to open manually. If that doesn’t work, use emergency hammer or fire extinguisher to break windows. • If the platform screen doors do not open, pull or turn the handle and press down the red bar. (Some stations may have different screen doors.) • In case of a fire evacuation, cover mouth and nose with a wet towel or cloth and move quickly towards an exit. • In case of a power outage at a subway station, follow emergency exit lights or the yellow tactile paving. • If you fall onto the tracks and need help getting back up, quickly run to the empty space under the platform and yell for help. For Your Information * Both ends of all subway cars have seats designated as “Priority Seating” for persons with disabilities, elders and pregnant women. * Platform and waiting areas at subway stations are equipped with emergency cabinets that contain gas and dust masks. In case of emergency, break glass to use masks. * Easy to use Automated External Defibrillators (AEDs) have been installed in subway stations. If you witness a cardiac arrest, start CPR and AED until 119 personnel arrives.

© Seoul Metropolitan Rapid Transit Corporation


Transportation Safety

Travel Safety

Emergency Procedures

Travel Tips by Season

BUSES INTERCITY / EXPRESS / AIRPORT Buses are a very convenient and affordable way to travel around Korea.

Emergency Procedures • In case of a fire, shout or press the emergency button to alert people. If it's a small fire, use fire extinguisher, otherwise evacuate immediately. • If bus falls into water, undo seatbelt and make yourself as light as possible to swim out. • If doors and windows cannot be opened, look for any pointy object to break windows.

Express Buses and Airport Buses

TRANSPORTATION CARDS T-money / Cash Bee Pre-paid transportation cards that can be used on public transportation (subways, buses and taxis), intercity and express buses, trains (including KTX) and some convenience stores. Cards can be purchased and charged at convenience stores and street vendors with the T-money logo and subway stations.


TRAINS KORAIL (Korea Railroad) offers many tour packages linked with tourist attractions and festivals throughout the country.

Emergency Procedures • In case of a derailment or collision, follow instructions of the train crew to evacuate in an orderly manner. • If doors do not open, use the emergency hammer to break windows. • Stay away from tracks. • If in a tunnel, follow emergency exit lights to the nearest exit or emergency shelter.

Train Tour Packages

CRUISE SHIPS Cruises to the coastal city of Busan and the beautiful Jejudo Island offer much to see and enjoy.

Emergency Procedures • In case of a small fire, put out the fire with a fire extinguisher and break windows for ventilation, otherwise evacuate. • In a dangerous situation, like sinking ship, put on life jacket kept under your seat. • If doors do not open, use emergency hammer to break windows. • The leading cause of death in a ship accident is hypothermia. So keep warm and swim out of the water as soon as possible, or grab and hold on to any floating object.


Safe & Secure

Travel Safety

Korea Travel Hotline Seoul Dasan Call Center

1330 120

National Rescue Services 119 Korean National Police 112

Eng, Chi & Jpn

ACCOMMODATIONS Note • Check safety instructions of building, and be aware of emergency exits. • If there is a problem with your reservation and/or need to make reservations, call the Korea Travel Hotline (1330) for assistance. • If you think you have been overcharged, ask for a receipt and call 1330. • If staying at a hotel, keep valuable items stored in the safe provided in each room, or at the front desk. • If staying at a guesthouse, store valuable items in locker/safe provided in each room, or keep them with you. Try to use credit card instead of cash to prevent theft.

Recommended Accommodations

SHOPPING Note • Stores with the “1st Premium Shopping” logo have been certified by the KTO. Avoid stores that do not have price tags. • If you think you have been overcharged, ask for a receipt and call the Tourist Complaint Center (1330) or if you are in the Seoul, Incheon or Busan areas, look for a tourist police. • For large purchases, use credit card and save receipts. • When in crowded areas, hold your bag in front of you.

1st Premium Shopping


Transportation Safety

Travel Safety

Emergency Procedures

Travel Tips by Season

CONCERTS & EVENTS Note • Do not run or push people when entering event/concert venue. • If you detect a fire or smoke, warn others and call 119 after activating fire alarm. • When evacuating due to a fire or emergency situation, do not push or rush people in front of you. Stay calm and follow instructions of staff/security personnel. • In case of a power outage, do not panic. Remain seated and wait for instructions. • Clubs and karaoke rooms are usually located underground so locate and remember where the emergency exits are.

FOOD & WATER Note • If you are allergic to certain foods or things, make sure to pack necessary medicine. • Food poisoning is more common in the summer, so wash hands more often, and opt for fully cooked and fresh food. • Groundwater or creeks may be contaminated during rainy season (end of June to end of July). Avoid drinking, but if that is your only source of drinking water, boil before drinking. • If you show signs of food poisoning, immediately go to a hospital. If you have diarrhea, drink plenty of water to avoid dehydration, and if vomiting, lay to your side to avoid choking. Only take medicine prescribed by a doctor.

For Your Information * Many Korean foods use seafood and beef stocks. * Tap water in Seoul, called "Arisu" is safe to drink.


OUTDOOR ACTIVITIES Waterside Leisure • Check water temperature before jumping in the water. If water feels too cold, splash face and chest before going in. • Wear protective gear at all times (i.e. life vest) and do not go in the water if you have been drinking. • Avoid leisure activities 30 minutes after sunset to 30 minutes before sunrise. • If you see someone drowning, shout for help and tell people to call 119. Do not jump in the water, use stick, rope or any other object to pull out drowning person. Swimming

Do not go too deep, and stay within sight of a lifeguard. Do not dive from steep cliffs or waterfalls.

Boats & Canoes

Check weather ahead of time, and make sure staff or other personnel is aware of the time and place you departed from.

Water skiing

Make sure boat driver is qualified and licensed. Other people on the boat should be able to swim or must wear a life vest.

Surfing & Wind surfing

Avoid surfing in bad weather or crowded beaches.

Fishing • Check tide table and weather conditions ahead of time, and tell friends/family of boat’s destination. • Boat fishing: Wear life vest and check for other safety equipment on board. For nighttime boat fishing, prepare flashlight and blanket. • Seashore/breakwater fishing: Avoid wet rocks. 22

Transportation Safety

Travel Safety

Emergency Procedures

Travel Tips by Season

Camping • When setting up tent, look for smooth ground not too close to creeks or streams and avoid areas near cliffs or hills. • Prepare an emergency kit with a flashlight, radio, rope, whistle, first-aid kit and other things you may need. • Nights can get quite chilly even in the summer, so pack long sleeve clothing.

Skiing / Snowboarding • Stretch and warm-up body before skiing, and abide by ski patrol instructions. • Do not swing or bounce chair while riding lift. • Be courteous of other skiers and do not schuss or ski out of control. If accident appears imminent, yell to warn others and try to roll onto your back or side. • Walking or resting in the middle of the slope is very dangerous, keep to the sides of the slope. • Drinking alcoholic beverages while skiing or on lifts is strictly prohibited.


Hiking / Climbing / Trekking • Backpacks or fanny packs are recommended when hiking or climbing. • Wear bright colored clothing and prepare a survival kit (first-aid kit, munchies, raincoat, flashlight, etc.). Seoraksan Yangpok Shelter © KNPS

• Check opening time, average hiking time, course and rules and regulations ahead of time.

• If you packed food to eat while hiking/climbing, it is better to eat small amounts often. Do not eat fruits or leaves directly from trees. • Prepare sturdy hiking shoes, crampons, gaiters, trekking poles, etc. for winter hiking. • In case of heavy rain, climb back down or look for a shelter. Do not cross waters with strong currents. • In case of an accident or emergency situation call 119 immediately. Keep body warm and stay awake while waiting for help. Korea National Park Service

Mudflats • Never go to mudflats alone. Wearing boots, with socks, is highly recommended, and if you only have sandals or slippers, you must wear thick socks to protect your feet from broken shells. • Do not cross channels or creeks in mudflats. When tides come in they can get too deep to cross back. • If you get stuck too deep in the mud, lie down and roll over. Otherwise call for help, or if in serious situation, call 119. • Long sleeve shirts, wide brimmed hats and sunscreen are recommended in order to prevent sunburn, and also take a bottle of water to prevent dehydration. • If it starts to get foggy, leave mudflats immediately. If you are not sure which direction to go, look for ripple marks and go in the perpendicular direction.


Always Be Prepared

Emergency Procedures

Korea Travel Hotline Seoul Dasan Call Center

1330 120

National Rescue Services 119 Korean National Police 112

Eng, Chi & Jpn

SICK OR INJURED Note • Most medicine requires a doctor's prescription, but cold medicine, pain relievers, fever reducers, indigestion medicine and other over the counter medicine is available without prescription at pharmacies or convenience stores. • If you need to find a hospital, or need help communicating, call 1330. • In case of an emergency, call 119 for an ambulance. Medicines Allergy medicine Bandage Cold medicine Diarrhea medicine Headache medicine Indigestion medicine Pain relief/fever reducer Wound care ointment

알레르기약 반창고 감기약 설사약 두통약 소화제 진통제/해열제 상처 연고

alereugiyak banchanggo gamgiyak seolsayak dutongyak sohwaje jintongje/haeyeolje sangcheo yeongo

머리 눈 귀 코 입 이 목 어깨 가슴 팔 손 배 허리 엉덩이 다리 발

meori nun gwi ko ip yi mok eokkae gaseum pal son bae heori eongdeongi dari bal

식은땀 당뇨병 설사 어지러움 식중독 심장병 가려움 발진 구토

sigeunttam dangnyobyeong seolsa eojireoum sikjungdok simjangbyeong garyeo-um baljin guto

Body Parts Head Eye Ear Nose Mouth Tooth Neck Shoulder Chest Arm Hand Stomach Back Buttocks Leg Foot

Symptoms & Illnesses Cold sweat Diabetes Diarrhea Dizziness Food poisoning Heart disease Itching Rash Vomit


Tourism Affiliated Hospitals Tourism Affiliated Hospitals must be registered with the Ministry of Health & Welfare of Korea to be able to attract foreign patients, must open on weekends and holidays, must be easily accessible from tourist areas, and must provide interpretation and translation services for foreign patients.








Name Gangnam Severance Hospital CHA Gangnam Medical Center, CHA University Samsung Medical Center Miz Medi Hospital Bumin Hospital Group Wellton Bone & Joint Hospital Konkuk University Medical Center Hyemin General Hospital Asan Medical Center Sinchon Severance Hospital The Catholic University of Korea, Seoul St. Mary’s Hospital Kyung Hee University Hospital at Gangdong Korea University Guro Hospital GS Medical Center Kangbuk Samsung Medical Center Seoul National University Hospital Inje University Seoul Paik Hospital Boramae Medical Center Chung-ang University Hospital Soon Chun Hyang University Medical Center The Catholic University of Korea, Incheon St. Mary’s Hospital Gacheon University Gil Medical Center Inha University Hospital Inje University Busan Paik Hospital Dong-eui Medical Center Choonhae Hospital Smart Hospital Barun Dental Hospital Eyecity Eye Center Newline Plastic Surgery Noblesse Plastic Surgery 102 Eye Center Line Up Dental Clinic Inje University Haeundae Paik Hospital Bumin Hopital Group Pusan National University Hospital Dong-A University Hospital Kosin University Gospel Hospital Good Gang-an Hospital Good Moonhwa Hospital Keimyung University Dongsan Medical Center Yeungnam University Medical Center Daegu Catholic Univ. Medical Center Daegu Fatima Hospital Kyungpook National University Medical Center Chonnam National University Hospital Chonnam National University Bitgoeul Hospital Chosun University Hospital Suhgwang General Hospital Cheomdan Medical Center Japanese




Telephone 02-2019-3600 02-3468-2632/3404 02-3410-0200/0226 1588-2701 1577-7582 02-2690-2000 02-2030-8361 02-2049-9000 02-3010-5001 02-2228-5800



1588-1511 02-440-6432 02-2626-1683 02-2067-1500 02-2001-2001 02-2072-2114 02-2270-0465 02-870-2177 02-6299-3022~7 02-710-3008 1544-9004 032-460-3213 032-890-2080 051-890-6114 051-867-5101 051-608-0100 051-930-5017 1661-0280 051-817-0006 051-806-0100 051-806-1101 051-862-0102 051-802-6363 051-797-0100 051-330-3000 051-240-7000 051-240-2415 051-990-6114 051-625-0900 051-644-2002 053-250-7997 053-623-8001 053-650-3081 053-940-7520 053-200-3457 062-220-6016 062-670-9617 062-220-3770 062-600-8014 062-601-8652 Spanish





Region Ulsan Daejeon

Gyeonggi -do

Gangwon -do

Chungcheong -do


Gyeongsang -do



Name Ulsan University Hospital Eulji University Medical Center Sun Medical Center Chungnam National University Hospital The Leon Wiltse Memorial Hospital Bundang Jesaeng Hospital Kangnam General Hospital Seoul Women’s Hospital CheongShim International Medical Center CHA Bundang Medical Center, CHA University The Catholic University of Korea, Bucheon St. Mary’s Hospital Dongguk University Ilsan Hospital Myongji Hospital National Health Insurance Service Ilsan Hospital Inje University Ilsan Paik Hospital Kangwon National University Hospital Oriental Medicine Hospital of Sangji University Gangneung Asan Hospital Dongin Hospital Wonju Severance Christian Hospital Hallym University Medical Center Sokcho Medical Center Sungji Hospital Chungju Medical Center Cheongju Medical Center Hana General Hospital Hyosung Hospital Chongbuk National University Hospital Hanyang Hospital Wonkwang Univ. Oriental Medicine Hospital, Jeonju Wonkwang University Hospital Donggunsan Hospital Chonnam National University Hwasun Hospital Hwasun Seongsim Hospital BAEK REHABILITATION HOSPITAL Mokpo Jung-ang Hospital Mokpo Hankook Hospital Mokpo Christian Hospital Sunchon Jungang Hospital Andong Hospital Dongguk University Gyeongju Hospital Gumi Gang Dong Hospital Pusan National University Yangsan Hospital Gyeongsang National University Hospital Samsung Changwon Hospital Jeju National University Hospital Cheju Halla General Hospital Ye Dental Clinic Beautiful Skin Clinic Yonsei Youelle Clinic Tommo Hair Clinic Korea Association of Health Promotion S-Jungang Hospital Hankook Gerenal Hospital

Telephone 052-250-7000 042-259-1146 042-589-2000 042-280-8292/8429 031-240-6264/6268 031-779-5015 031-300-0751 032-230-7500 031-589-4300 031-780-5500 032-340-7798 031-961-7027 031-810-5399 031-900-6965 031-910-9547/9548 033-258-9003 033-741-9202 033-610-2761 033-650-6242 033-741-0076 033-240-5900 033-630-6000 033-760-4877 043-871-0431 043-279-0161 043-230-6114 043-221-0012 1577-7877 063-220-5005 063-270-1048 063-859-0123/0122 063-440-0307 061-379-7892 061-370-9114 061-373-0500 061-280-3000 061-270-5500/5593 061-280-7500 061-749-5000 054-840-1004 054-748-9300 054-478-9777 055-360-2011 055-750-8000 055-290-6000 064-717-1651 064-740-5483 064-745-2900 064-746-7114 064-726-9500 064-744-5875 064-740-0200 064-786-7000/7665 064-750-0000



Transportation Safety

Travel Safety

Emergency Procedures

Travel Tips by Season

LOST OR STOLEN ITEMS Note If you need help reporting lost or stolen items, call 1330. • Passport Contact your national embassy in Korea and prepare necessary documents. Check pertaining website before leaving home and prepared documents you may need including color photocopy of your passport, and 2 passport-size photos. • Credit card Contact the card issuing company and, if necessary, suspend card. • Personal belongings Report stolen/lost items at nearest police station. • Plane ticket Contact the Korea branch of your airline company. • Left items on public transport Make note of bus or train number, time and seat number, and contact the Lost and Found Center of the pertaining subway line or bus company.

Subway Lost and Found Center (Seoul Subway) Subway Lines 1 & 2: City Hall Station Subway Lines 5 & 8: Wangsimni Station Subway Line 9: Dongjak Station

Major Airlines Asiana Airlines Korean Air Air Canada Air France American Airlines Delta Air Lines Lufthansa United Airlines

Subway Lines 3 & 4: Chungmuro Station Subway Lines 6 & 7: Taereung Station Airport Railroad: Geomam Station

Domestic Airlines 1588-8000 1588-2001 02-3788-0100 02-3483-1033 02-3483-3909 0079-8651-7538 02-2019-0180 02-751-0300

Air Busan Eastar Jet Jeju Air Jin Air t’way Air

1666-6265 1544-0080 1599-1500 1600-6200 1688-8686


CIVIL DEFENSE DRILLS A civil defense drill is a public defense exercise to prepare the country for any possible national disaster situations.

Note • In Korea, national civil defense drills are held 3 times a year, and community-based drills are held more often. During such drill, a siren and emergency announcements are broadcast for 20 minutes. Sirens differ by situation. • Civil defense drills are announced ahead of time, and are usually held at 14:00. If you hear a siren and are not sure whether it’s a drill or a real situation, call 1330 or your national embassy. • Drills are held in Korean, so if you hear a siren, stay calm and follow large crowds, or call 1330 for further assistance.

EARTHQUAKES Korea is relatively safe from earthquakes with only minor shocks being reported. However, in case of an earthquake, keep calm and always remember to DROP, COVER and HOLD ON.

Emergency Procedures • When indoors Drop to the floor, take cover under a sturdy desk or table and hold on tight. If you are not near a desk or table, drop to the floor against the interior wall and protect your head and neck. Stay indoors until shaking stops completely. • When outdoors Move to an open area away from buildings, trees, power lines and anything that could fall on you. Drop to the ground, and cover your head. • When driving Pull over, avoiding restricted/prohibited areas, and set parking brakes. Stay in the car until shaking stops. • Tsunami Run inland to higher ground. g


The Four Seasons of Korea

Travel Tips by Season

Korea Travel Hotline 1330 Seoul Dasan Call Center 120 Weather Call Center (Area Code)+131

National Rescue Services 119 Korean National Police 112

Eng, Chi & Jpn


SPRING March–May




Average Temperature




Average Precipitation Total


105.9mm 96.1mm

*National average monthly temperature for the past three years (2011–2013)

Spring is a romantic season for travelers in Korea. Spring announces its arrival in late March with fullblown cherry blossoms in the city of Seogwipo on Jejudo Island. Flower festivals begin in the southern regions and by April, the mountains and rivers and the rest of the country are painted with forsythias, azaleas and cherry blossoms. * Even if it’s warm during the day, the nights are still quite chilly, so bring a light jacket or cardigan.

Yellow Dust Yellow dust or Asian dust originates in the deserts of northern China, Mongolia and Kazakhstan. Strong surface winds and intense dust storms kick up dense clouds of fine, dry soil particles. Prevailing eastward winds carry these clouds to Korea and other parts of Asia. Yellow dust can cause respiratory problems, allergies, pink eye, or skin irritation.

When yellow dust advisory/warning is in effect * If indoors, keep windows closed and turn on air purifier if available. And when outdoors wear protective masks and long sleeves clothing, especially young children, elders or people with respiratory problems. * Wash hands often and thoroughly, and drink lots of liquids. * If your eyes itch due to yellow dust, rinse eyes with clean water or saline solution. * If your throat feels scratchy, gargle with salt water. * To prevent secondary contamination, always wash hands before cooking, and thoroughly wash all ingredients, especially agricultural or marine products that may have been exposed to dust.


Transportation Safety

Travel Safety

Emergency Procedures Month

SUMMER June–August

Travel Tips by Season




Average Temperature




Average High Temperature




Average Precipitation Total

151.8mm 360.3mm 285mm

*National average monthly temperature for the past three years (2011–2013)

Beautiful summer beaches and extreme water sports make summer in Korea so much more fun. But as beautiful and exciting summers may be, beaches and waterside parks are very crowded. The monsoon season falls midsummer, so throw in an umbrella or raincoat in your suitcase.

* Always wear sunscreen or sunblock, preferably waterproof.

Heat Wave, Heavy Rain or Typhoon Summer in Korea is characterized by episodes of extreme heat, heavy rain and high nighttime temperatures. Keep up-to-date with latest weather forecast, and be prepared for unexpected weather changes.

When heat wave advisory is in effect * Between 12:00 and 16:00, when the sun’s rays are the strongest, visit indoor attractions instead. * Drink lots of liquids, avoiding carbonated, alcoholic and caffeinated drinks.

When rain storm or typhoon warning is issued * Avoid going near water and stay away from bridges. * Do not go near broken electricity poles or hanging cables. * If there is possibility of flooding, go to a high floor. * Pay attention to weather reports and follow official instructions.



FALL September–November




Average Temperature




Average Precipitation Total

147.9mm 53.5mm


*National average monthly temperature for the past three years (2011–2013)

As the weather gets cooler and pleasant to travel, fall is full of things to see and do. The leaves change colors, providing a magnificent background for driving or hiking. Although colorful and pleasant, fall also brings in dry weather, increasing the risk of forest fires across the country.

* Pleasant during the day, but at night it gets a bit chilly, so don’t forget to pack warm clothes.

Forest Fires • Beware of prohibited or restricted areas. • Do not bring ignitable objects such as matches or lighters when climbing or hiking in mountains or forested areas. • Cook in designated areas only, and make sure you have turned off ff all fire before leaving site. • Do not start fire (i.e. campfire) near a forest. • Do not smoke in forested areas, and do not throw cigarette butts out of car windows.

Response to forest fire * Call 119 (National Rescue Services) immediately. * Fire spreads in the direction of the wind, so move against the wind.


Transportation Safety

Travel Safety

Emergency Procedures Month

WINTER December–February

Travel Tips by Season




Average Temperature




Average Low Temperature




Average Precipitation Total




*National average monthly temperature for the past three years (2011–2013)

The first snow of winter announces the opening of ski season. Ski resorts and winter festivals across the country offer various activities like sledding, snowboarding, ice fishing, swimming and much more for friends and families to come and enjoy.

* Visitors who are not accustomed to the cold climate are advised to bring full winter gear, i.e. gloves, scarves, heavy duty socks, thermal underwear (long johns), thick jackets, etc.

Heavy Snow and Cold Snap In the winter, Korea often experiences heavy snowfall with drastic temperature drops. Dress warm and avoid driving, especially if you are not used to driving in bad winter weather. Pay attention to weather alerts, and keep plenty of water and food that doesn’t spoil in your room just in case.

Response to heavy snow and cold snap * Wear multiple layers of clothing and non-slip shoes when going out. * Wear gloves, and keep hands out of your pockets. Avoid using cell phones when walking on slippery roads. * If you show symptoms of hypothermia or frostbite, immediately go to the doctor. * Listen to weather forecast, and if you planned outdoor activities, replace them with s. indoor activities.


Don’t be scared, be prepared Enjoy Korea!

Where should we go?

How do we get there?

1330 광고 What shall we eat?

What about shopping?

Where do we stay?

Embassies and Consulates in Korea

Africa Algeria Ghana Ivory Coast Kenya Nigeria Republic of South Africa Republic of Zimbabwe Rwanda

02-794-5034 02-3785-1427 02-3785-0561 02-3785-2903 02-797-2370 02-792-4855 02-425-3624 02-798-1052

Asia Bangladesh China India Indonesia Japan Kazakhstan Malaysia Mongolia Nepal Pakistan Philippines Sri Lanka Singapore Taipei Mission Thailand

02-796-4056 02-738-1038 02-798-4257 02-783-5675 02-2170-5200 02-391-8906 02-2077-8600 02-798-3464 02-3789-9770 02-796-8252 02-796-7387 02-735-2966 02-774-2464 02-399-2780 02-790-2955

Italy Netherlands Norway Portugal Poland Russia Serbia Sweden Switzerland Slovakia Spain United Kingdom

02-750-0200 02-311-8600 02-727-7100 02-3675-2251 02-723-9681 02-752-0630 02-797-5109 02-3703-3700 02-739-9511 02-794-3981 02-794-3581 02-3210-5500

Middle East Afghanistan Islamic Republic of Iran Israel Lebanon

02-793-3535 02-793-7751 02-3210-8500 02-794-6482

North America Canada Costa Rica Dominican Republic Mexico United States

02-3783-6000 02-707-9249 02-756-3513 02-798-1694 02-397-4114

Oceania Europe Austria Azerbaijan Belarus Belgium Czech Denmark Finland France Germany Hungary Ireland

02-732-9071 02-797-1765 02-2237-8171 02-749-0381 02-725-6765 02-795-4187 02-732-6737 02-3149-4300 02-748-4114 02-792-2105 02-774-6455

Australia New Zealand Papua New Guinea

02-2003-0100 02-3701-7700 02-2198-5771

South America Argentina Brazil Chile Paraguay Uruguay Venezuela

02-793-4062 02-738-4970 02-779-2610 02-792-8335 02-6245-3179 02-732-1546

KOREA TOURISM ORGANIZATION HEAD OFFICE 40 Cheonggyecheon-ro, Jung-gu, Seoul 100-180, South Korea

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Publisher: Korea Tourism Organization • Design: HodgePodge Information in this book is valid as of Aug. 2014, and changes may have occurred thereafter. All information and rights to this publication belong to the Korea Tourism Organization. The electronic edition of this book is available at Not for sale 안전여행가이드북 (영어)