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Fall 2008

From Campus to Career

Director’s Insight

The Terry J. Lundgren Center for Retailing is now in a new location! Our building is complete and the Norton School for Family and Consumer Sciences has now transitioned into a beautiful new home. As we begin the academic year it is a strong statement about the positive direction our program is heading. With this new facility, new classrooms, a state-of-the-art computer lab and many bright, airy spaces conducive to collaboration and education, we have raised the bar for our Retailing and Consumer Sciences students. The building makes a statement about the importance of a retailing education. Our outstanding faculty supports our students with a comprehensive curriculum that includes fifteen courses providing in-depth study of every aspect of developing a successful retail operation – from the point of production to the point of consumption. Now our future industry leaders have a space that supports them in their pursuit of excellence and provides an environment where our retail partners and students can come together to collaborate, research and innovate around the future of the industry.

Global Retailing Conference 2009 Speakers Include:

Terry J. Lundgren President, Chairman & CEO Macy's, Inc.

Melinda Burke

Please join us as we prepare the next generation of retailing leaders. If you would like to learn more about partnership with the Lundgren Center or recruiting on our campus, please contact me at 520.621.1715 or Photos by SmithGroup

New Center


Gap Inc. has grown to be one of the world’s largest specialty retailers. The company operates four of the most recognized apparel brands in the world – Gap, Banana Republic, Old Navy and Piperlime. Gap Inc. has become a brand builder; creating emotional connections with customers around the world. Craig Phillipson President, & CEO Shopworks UK

Office Depot, Inc. is a global supplier of products and services. The company reaches a wide variety of customers through its office supply stores, a contract sales force, an outbound telephone account management sales force, internet sites, direct marketing catalogues and call centers. SAP is the world’s largest business software company and the third-largest software supplier. Founded in 1972 as Systems Applications and Products in Data Processing, SAP has a rich history of innovation and growth that has made them the recognized leader in providing collaborative solutions for all types of industries. Verizon Wireless is one of the most successful wireless companies in the U.S. and has made it their purpose to be socially responsible in the global market. Their goal is to use technology to address social issues that are critical to both success in business and the well-being of communities.

Tom Szaky CEO TerraCycle

Westcor’s portfolio includes 28 shopping centers: 11 super-regional centers, three specialty retail centers and 14 urban villages. Westcor was founded on the philosophy of responsible market-driven growth through strategic land acquisitions and innovative retail developments positioned to serve future growth corridors.



Brand New Thinking: The Innovation Leaders

April 2-3, 2009

Keynote Speaker Terry J. Lundgren

You Will Learn...

Terry J. Lundgren Center for Retailing

Please join us at

how increased competitive demand


Westin La Paloma

President, Chairman & CEO

for innovation will require strategic,

Web site

Resort and Spa

Macy's Inc.

actionable performances.


Tucson, Arizona


Corporate Partner


“At ICSC, the members are enthusiastic about working with young people and 'giving back' to students and educational institutions,” says Sarah Ritchie, Manager of Leadership Development at the International Council of Shopping Centers (ICSC). The Leadership Development Program includes student membership work, outreach to college students, diversity initiatives, and many other activities.

Sarah Ritchie Manager Leadership Development ICSC

Sarah feels strongly about the Terry J. Lundgren Center for Retailing at The University of Arizona, “The Lundgren Center has a particularly effective retailing curriculum. The emphasis on practical experience is attractive to members of ICSC.” Both Sarah and ICSC have derived many benefits working as Corporate Advisory Board partners with the TJL Center. They are extremely eager to help all of their members be able to connect with our intelligent, well-trained graduates and bring them on as new hires. Sarah feels that ICSC resources can be mobilized to strengthen the already excellent work of the Lundgren Center. For instance, their research department and task forces produce important data and reports that are helpful for college courses. They want to make sure that The University of Arizona has full access to this information. Sarah stated, "the more we learn about programs like yours, the more effective we will be at spreading the word about the Lundgren Center's approach to retailing education – and to help facilitate the union of retailing and real estate in college curricula. Other schools can benefit from the creative work of Lundgren Center. All of this is good for the industry.”

Sarah says, “ICSC is a somewhat unusual trade association in several respects. First, the group is special in the extent to which it emphasizes education–both continuing education and outreach to universities. The association also benefits from a very strong and committed volunteer base. In terms of leadership, Michael (Mike) Kercheval has guided the institution in important ways. He has expanded the programs, services, and membership of ICSC to make it a truly international enterprise. He, like the members, has a substantial commitment to educational efforts. It is through his vision that the Leadership Development Program came into being. Finally, Mike really embraces a philosophy that retail real estate is key to enhancing the well-being of individuals in developing economies. Stronger economies and greater prosperity yield political stability and greater individual freedom.”

Collaboration Through Co-production The beginning of every new academic year is an ideal time to reflect on the past year while planning for the next twelve months. In general, we made a lot of progress with research-centered teaching initiatives in 2007-08 and racked up a handful of successes that should propel us even further during 2008-09. But what strikes me the most about our implementation of these initiatives this past year is that we have adopted a co-production model. In my research, I define co-production as the direct involvement of customers in the design, delivery, and marketing of goods and services that they themselves consume. And this appears to be exactly how we engage our partners in the TJL Center. In my own efforts to develop research-centered teaching initiatives, I have worked closely with a number of you to create, implement, and market curriculum enhancements based on industry concerns and resources. By being intimately involved with research-centered teaching initiatives, you (the customer) help to shape the skills and training of our students (the goods) to better meet the specific demands of your business. And this type of co-production, at least from my perspective, is a win-win situation.

developing and testing new ideas for products and services for PetSmart in our Consumer Behavior course. Building on our successes last year in both courses (students absolutely loved the ‘realworld’ exposure), I feel confident that the second time around will be even better. We have also just begun working with SAP to infuse retail technology into our curriculum. While there are some direct applications for retail technology through integrated case studies in our E-Commerce, Supply Chain, and Database Management courses, we Anita D. Bhappu, Ph.D. are also developing stand-alone exercise modules that can be used in other courses. If your firm currently operates with SAP technology, we would love to talk with you about using your business for a case study. Also, as we undertake a thorough analysis of our curriculum (both undergraduate and graduate) this coming year, we will likely identify even more opportunities for collaboration through co-production. But please don’t wait for us to come calling! If you have ideas for curriculum enhancements, please contact me directly at 520-621-5948 or abhappu@ I look forward to hearing from you.

During this 2008-09 academic year, we are once again offering our Senior Capstone in conjunction with Deloitte Consulting, as well as


Building Bridges

with Africa

Located in western Africa, Nigeria is a country of over 140 million people and has one of the highest growth rates in the world. The opportunity to attain an education and establish a career is limited. In fact, only 29% of the population pursues secondary education. With little or no industry and agriculture, Nigerians make a living as traders on the streets or in markets. In 2005 the Lundgren Center for Retailing and the SIFE Team partnered with Leslye Obiora, a UA law professor and founder of IRAWCC in Oguta, Nigeria. This program was established to teach women how to read, write, do basic math, and develop their inherent entrepreneurial skills. IRAWCC also provides micro loans to help the women develop and improve their small businesses. Inspired by the desire of these women to improve their lives, the SIFE team created a training manual to teach the IRAWCC women about basic budgeting and accounting so they could better manage the income they received from their businesses. They partnered with HSBC and Odiso-KIN High School to design and execute an entrepreneurship summer camp called Emerging Entrepreneurs. With the support of Sam’s Club, four UA SIFE students traveled to Oguta this summer to host a one-week camp for the young women. The challenge was to teach them how to apply the business concepts they had learned to the real world. The girls were immersed in the local markets and interviewed small business owners. They began to understand that business is more than just selling a product – it is about financial management, customer service, and inventory control. They brainstormed business ideas that could benefit their community such as a book store or fish market. Then they created basic business plan presentations for 150 women from the IRAWCC program. After completing their presentations, the girls were rewarded with a room full of smiling faces and applause. The true impact was seen as the students became the teachers as many of the IRAWCC women learned valuable information including the concept of customer service. The camp culminated with the presentation of a $600 check from HSBC to IRAWCC, which will be used to further develop their business concepts. The camp wasn’t just about learning definitions from a book; it was about learning to look at the possibilities in life. The team didn’t just teach these students, they learned about each other and in doing so gained a better understanding of the world.

Student Ambassadors Represent



When the retail partners visit campus, they have a unique team of students ready to help them make their visits productive. The Terry J. Lundgren Center for Retailing Student Advisory Board (SAB) assists in the communication and interaction between retailing students and TJL Corporate Advisory Board partner retailing and consulting companies. Incorporated into SAB’s mission are two core objectives - outreach and fundraising. These student ambassadors recruit, new students to the Retailing and Consumer Sciences program and build awareness of retailing careers in general among both current U of A students and high school students. Last year, their efforts focused on recruitment in high schools with strong marketing programs and DECA clubs. The Lundgren Center also serves as a state sponsor of Arizona DECA, offering two $1000 scholarships to the winners of the Retail Buying and Retail Merchandising competitions. The ambassadors were on hand at the state convention to award these winners and gain more visibility for the program among the 2000 participants. Within the university, the ambassadors are expanding efforts to recruit current UA students into the program as well. Through the distribution of flyers and two campus-wide “meet your major” fairs, they have interested many non-declared majors in the Retailing and Consumer Sciences Program. The Fundraising Committee came together as a team with innovative ideas for events to raise money for the annual $1000 Future Retail Leaders Scholarship. They successfully achieved their goal through three key fundraisers. The students manage the Student Scholarship Snack Bar located in the McClelland Park lobby, which allows students to grab a quick snack between classes. Last year, the ambassadors raised a total of $3,278 from snack bar sales and other special fundraisers.














Stefanie Mackler Estée Lauder Intern What do the following things have in common attending a fragrance launch with Gwyneth Paltrow, Elizabeth Hurley, Hilary Rhoda and Carolyn Murphy; working in a private office on Fifth Avenue overlooking the Statue of Liberty and the Empire State Building; and having a private cocktail party at the Whitney Museum hosted by one of the most powerful men in the cosmetic industry? These are only a few of the incredible experiences I had interning for Estée Lauder in New York City this summer.

I also learned about the beauty business. I had the opportunity to attend a beauty seminar where I learned about new products, makeup application, sales techniques, and services. After completing the seminar, I worked at the Estée Lauder beauty counter in Macy’s Herald Square, the brand’s largest store in the nation! By the end of the summer, I had experienced the many facets of the Estée Lauder brand and now understand how they all work together to achieve their vision of “Bringing the best to everyone we touch.” The company not only brings the best to their customers but to their employees as well. In addition to Mr. Leonard Lauder, Mr. William Lauder and the rest of the Lauder family, a large segment of the business is run by very successful female executives. As a result, these past two months have left me with a feeling of empowerment that will stay with me the rest of my life. I want to bring my best to everything I work on and everyone I work with, and hope that I can inspire others to do the same. It was the Estée Lauder internship that inspired me to dream big and set my goals high.

I spent my summer as a Meetings and Conferences Intern where I was responsible for planning the upcoming meetings for the next two years, including a 75-person Regional Roundtable meeting held in August in Washington, DC. I quickly realized I was getting a real job with real responsibilities and I couldn’t wait to get started. I researched hotel destinations, compared costs of event collateral, and created over twenty different planning charts for our August meeting. My ideas were always heard and embraced by my superiors, making me feel like I could make a difference through my internship.

David W. Pagel Philip Morris USA Intern This summer I was fortunate to complete an internship with Philip Morris USA – a very academically challenging and mentally stimulating internship. As a Sales Intern, I was responsible for demonstrating an understanding of the product, regulations, and the initiatives and dynamics needed to forge positive relationships with retailers across many channels. I was also challenged to work effectively both independently and with an outstanding training team. These challenges are what made this internship the right choice for me. I was able to use knowledge learned in the classroom about brand management, ethics, and merchandising and apply this knowledge everyday while managing my own accounts, much like a fulltime employee. For a special project, I conducted a pricing analysis for a retailer to determine how different factors would influence the marketplace.

From this I derived my own recommendations for possible changes that can impact a retail chain and the sales they transact on a daily basis. The internship also offered me the opportunity to travel and connect with many people including the Regional Vice President, Vice President, and CEO of the company. The opportunity to go to Denver, Santa Monica, and Richmond for meetings and participate in activities with interns from across the country – allowed me to network as an intern in ways I never imagined. I have gained a full arsenal of sales knowledge that has prepared me for success in the business world and for that I am very grateful. Having spent the past ten weeks as an intern I can honestly say that the Philip Morris’ slogan, “Can’t Beat the Experience,” is accurate because I truly can’t imagine beating this internship experience.

Caitlin Coghlan Anna Sui Intern New York City is known as one of the world's largest fashion capitals largely due to one place–Fashion Avenue, also known as Seventh Avenue. It is the center of the garment and fashion industry, and home to numerous distinguished designers. This summer I was fortunate enough to intern for designer Anna Sui in the heart of the fashion district. Starting from her first boutique opening in 1992, Anna Sui clothing, cosmetics, shoes, and perfumes are now sold in her 32 boutiques and in 300 department stores all over Asia, Europe, and the U.S.

to the production field. I worked with a team of five interns to support the production managers, shipping and inventory management department, and the Human Resources department. Specific duties included controlling and editing the specification (SPEC) books by garment number, since each garment needs specifics on fabric yardage, coloring, trim, and cleaning instructions. Once a garment's SPEC sheet was completed, my task was then to collect information and create a cost book for the season. I was also given the responsibility to make sure each garment was in impeccable condition and appeared on the packing list for shipping. Interning at Anna Sui gave me a chance to experience the ups and downs of the fashion world in a way the classroom cannot. It opened my eyes to the many people and careers that come with the creation of just one designer or brand. I definitely recommend an internship with a designer to any retailing student with a love for fashion and a desire to get a head-start on a fashion career after graduation.

Interns were allowed to pick a concentration of production, pattern making, showroom sales, or design. Based on the coursework I have completed so far in the retail program–Merchandising, Planning and Control, Supply Chain Management, and Product Development, I felt I would contribute the most 4













Audrey Cordell Macy's RCSC Alum Growing up in Tucson, Arizona, Audrey Cordell always knew she would attend The University of Arizona. Throughout her time in high school, her parents observed her interest in fashion and marketing. Audrey’s father, Tom, who worked in the College of Agriculture and Life Sciences at the UA, suggested she meet with Soyeon Shim and Melinda Burke to discuss the Retailing and Consumer Sciences (RCSC) program. After the first meetings, Audrey decided it was a “done deal.” From the beginning, Audrey was inspired by the education and real-life preparation she received through the RCSC program. Audrey found several internship opportunities while pursuing her degree, including working at Abercrombie and Fitch, REI and a start-up boutique. After graduation, Audrey easily transitioned into a Group Sales Manager position at Macy’s. She has been with Macy’s in San Diego for almost four years, and is the only trainee to ever be promoted within the flagship store. During her first year with Macy’s, Audrey was able to meet Terry J. Lundgren, CEO of Macy's Inc., and her personal idol.

Stammering in his presence, she blurted out “I am a UA alum, and a retail grad!” His response was gracious and enthusiastic, “A fellow Wildcat!” Lundgren’s pride in the UA and the RCSC program were evident, and he made a lasting impression on Audrey. Today, Audrey credits her success in the retail industry to the knowledge and skills she acquired in the UA’s Retailing & Consumer Sciences program. From increasing sales and new accounts to marketing and promotions . . . from successfully managing staff and costs to identifying critical issues and implementing effective solutions, Audrey points to her RCSC education as the basis for being an effective retail manager. In addition, the communication skills she learned at the UA are vital to her success in employee training and coaching as well as managing vendor relationships. Audrey Cordell’s results-driven attitude and passion for retailing were ignited by the UA’s Retailing and Consumer Sciences program. Audrey was recently quoted, saying, “I am forever grateful to the Retailing and Consumer Sciences program that opened doors to a successful future, and relationships that will last a lifetime.”

Cats Track Careers by Kristy Ruiz Career-Wise Cats, the career development program sponsored by the Lundgren Center for Retailing and PetSmart, is designed to give undergraduate students exposure to careers in the companion animal industry by providing students with classroom preparation and professional development experiences. The first cohort was made up of 16 students with majors representing Animal Sciences, Pre-Veterinary Sciences, and Retailing & Consumer Sciences. Four of these students, Jillian Hutchison, Michael McAllister, Maggie Molever and Emily Robinson were selected for the summer internships at PetSmart as part of Phase 2 of the program. All four felt the experience offered a great career development opportunity and they hope to continue their careers with PetSmart.

and their pets. When I graduate, I want to work for a leader that empowers their team just as my store manager does.” Maggie Molever, Animal Sciences major, learned that PetSmart is more than a business, it is also a company that cares about animals and has big heart for the community. “The company is consistently passionate in doing the best thing possible for the animals. I am inspired to always do the right thing by serving my community right now as a college student and when I become a full-time working professional.” Emily Robinson, Animal Sciences major, found she learned more about her life’s passion after participating as a Career-Wise Cat and interning at PetSmart. “Since the class and internship, I have realized that my interest to learn more about animal nutrition grows even more when it is being applied and I am able to educate customers about what they are feeding their animals. My desire to work with animals has grown and I can really put my entrepreneurial spirit to the challenge as I begin my professional career.”

Jillian Hutchison, a freshman in Animal Sciences, felt the experience helped her understand what she wants to do with her career. “The internship provided me a great opportunity to apply what I learned from the classroom to real-life customer service situations. I have really grown up over the summer and no longer feel like a college kid anymore, but rather, as a Career-Wise Cat, ready to start my career with animals and retailing.” Michael McAllister, a Retailing and Consumer Sciences major felt he developed much stronger leadership skills. “I was enlightened by the leadership that my Store Manager exhibited. . . I took this advice and it made a world of difference to be empowered to serve our customers,

Bob Moran, President of PetSmart, will be the Executive-in-Residence on October 16, 2008 when he visits classrooms and hosts an exclusive student luncheon. He will present his insight on the future of the companion animal industry to students in Retailing, Veterinary Sciences and Animal Sciences. Thanks to PetSmart for their continued support of our programs and the mutually beneficial opportunity to get undergraduate Wildcats “roaring” about Career-Wise Cats.



Takes Top H onors A t F ree E nterprise C ompetitio n

The University of Arizona SIFE Team matched its educational outreach projects against the programs of more than 140 other universities at the 2008 Students in Free Enterprise (SIFE) National Competition held May 13-15, 2008 in Chicago, IL. The University of Arizona SIFE Team was the National Champion at this annual event and earned the right to represent the United States at the SIFE World Cup October 1-3, 2008 in Singapore. Students in Free Enterprise encourages students to take what they are learning in the classroom and apply it to real-life situations, and to use their knowledge to better their communities through educational outreach projects. The projects presented by The University of Arizona SIFE Team included the Capital Markets project, the Extreme Leadership Scholars project, the Credit-Wise Cats national case study competition, Duel in the Desert and the Rubaga Friends project. Teams were judged on the effectiveness of their projects during a 24-minute presentation and were evaluated on

the creativity and innovation of educational programs, and economic opportunity created by the projects. “I have seen tremendous growth in the sustainability and breadth of our projects – we are thrilled to be going to Singapore in the fall – this UA Team is one that can bring the U.S. the gold.” said Sam Walton Fellow and club advisor, Melinda Burke. Founded in 1975 and active on more than 1400 college and university campuses in 47 countries, SIFE is a non-profit organization that works in partnership with business and higher education to provide students the opportunity to make a difference and to develop leadership, teamwork and communication skills through learning, practicing and teaching the principles of free enterprise. For more information, contact SIFE World Headquarters in Springfield, Missouri at 1-800-677SIFE or The University of Arizona’s Terry J. Lundgren Center for Retailing in the College of Agriculture and LIfe Sciences at (520) 621-1140 or visit

Volunteer Center Recognizes SIFE Team Last year, more than 16,000 youth walked through Skrappy’s, a performing arts center for youth, seeking self-expression, community engagement, and support. Skrappy’s helps youth explore their artistic talents, allowing them to turn their passion into marketable skills. Our SIFE Team has been working with Skrappy's this year providing workshops and training in the area of personal success skills and financial education. The UA students are dedicated to creating economic opportunity for others by teaching them how better utilize their resources and build the skills needed for success. By developing educational programs for people of

From Campus



Going Places C

ongratulations to our

Retailing and Consumer Sciences Graduates, they are Going Places! We wish them the best as they begin their careers.

all ages, the SIFE Team is promoting responsible use of one’s resources and lifelong sustainability. This year the Skrappy’s project was selected for citywide recognition by the Volunteer Center of Southern Arizona Drew Abromowitz, a Junior in the Retailing and Consumer Sciences program, decided he wanted to make a difference at Skrappy’s, so he created a series of workshops focused on teaching youth the basics of good money management, including budgeting, the importance of saving, establishing and maintaining good credit, planning for college and managing a small business. The dedication and innovation that Drew demonstrated in

for work with


developing these workshops is the reason he was selected to receive the “Community of Hearts” Citi Financial Education Award. Drew and his team offered a series of 6 workshops to 10 student leaders, teaching them the basics of accounting, budgeting, marketing, and creating business plans. With the help of Drew Abromowitz and his team, Skrappy’s is closer to their goal of opening a boutique in downtown Tucson. This business will allow the youth to market and sell their work, creating long-term sustainability and career opportunity!

Amanda Baker, Shelton Page, Inc.

Clint Sever, Gallo Wine

RCSC Alumni Update

Kendra Bourguet, Dillard’s

Addie Wade, Raindance Pass Boutique/Miraval

Mark Ludwig, Senior Sales Rep., ServiceSource, Nashville, TN

Whitney Wilkening, Macy’s Merchandising Group, NYC

Theresa Luongo, Merchant Marketing, DailyCandy, NYC

RCSC Alumni Update

Casi Jo Rodriguez, Inventory Control, Crosstown Traders, Tucson, AZ

Amy Brown, Neiman Marcus Jessica Gusar, Neiman Marcus Ashley Hanna, Burberry, NYC Lauren Ireland, Stylist ILORI Boutique

Adriana Barillari, Westcor Assistant Marketing Manager, Tucson, AZ

Jessica Marshall, Macy’s East, NYC Annie McIntee, Banana Republic, GAP, Inc.

Lindsay Downs, Designer, Armies, LA, CA

Patrice Nolen, Mervyn’s

Hadar Gordon, Assistant Buyer, Duty Free Stores, San Francisco, CA

Renee Parra, AZ Daily Star Lauren Quigley, Gallo Wine

Alissa Konier, Project Tradeshow Manager, MAGIC International, Woodland Hills, CA

Jessica Rommell, CACHE Jessica Rose, Mervyn’s Leah Scherotter, GAP, Inc.


Teresa Teso, Inventory Control Buyer/Shoes, Crosstown Traders, Tucson, AZ Krista Williams, Buyer Boys 8-20, Dillard’s, Phoenix, AZ Erica Wirtz, Sr. Campus Recruiter, Mervyn’s, Hayward, CA

Kim’s View


Calendar of Events

from the Center


The view from the C e n t e r has greatly improved now that the Norton School of Family and Consumer Sciences has moved into our new building, McClelland Park, on the corner of Fourth Street and Park Avenue at The University of Arizona. With a palm-tree-top view that features the building’s inspirational Lakin Family Plaza, the stunning louvered architecture of the south side and the beautiful mountains that surround our city, students returning for the fall semester will have a fresh and exciting environment in which to learn, study, work and conduct research. Partners of the Terry J. Lundgren Center for Retailing Corporate Advisory Board will enjoy spectacular views from our Calvin Klein Terrace and fourth floor conference rooms. The Center’s fall board meeting is scheduled to coincide with homecoming and the official McClelland Park building dedication in October. In conjunction with this event, the inaugural NortonNews publication will be mailed to our Family and Consumer Sciences alums from 1930 to the present and to major donors, delighting all with historical timelines, meaningful events, success stories and program highlights along with lots of great photos. Watch for NortonNews online in the fall. McClelland Park's Lakin Family Plaza

Those attending the 2008 Global Retailing Conference were treated to top-notch presenters, great networking, sublime food, and the unique opportunity to rekindle friendships in a resort setting nestled in the beautiful foothills of Tucson. Join us in April at the Westin La Paloma Resort and Spa and we’ll meet again with another stellar program, featuring some of the world’s top retail executives who will share industry trends, challenges, opportunities and groundbreaking ideas for success in a competitive global marketplace. Visit to register and to view a slideshow from last year’s event. We've recently renovated our Web site, too. If you've already explored the pages, you know that the Terry J. Lundgren Center for Retailing offers both individuals and companies a variety of ways to contribute to the ongoing success of the retail industry. Whether you are a student, an educator, a retail professional or are searching for corporate opportunities to associate with a quality institution, you've come to the right place. Let us help you enroll in our programs, get involved with an advisory board, develop a customized sponsorship plan, engage students and staff in a research project, establish a branded scholarship or internship program, or participate in our annual Global Retailing Conference, which focuses on strategies and advances surrounding retail technology and innovation. Our active student body and corporate sponsors are eager to share with you their successful interactions with the Center. And I would be delighted to personally discuss your interests and arrange a tour of our new facilities within the Norton School's McClelland Park complex on the University of Arizona campus: We're excited about the opportunities ahead, and actively engaged in providing our students, tomorrow's retail industry leaders, with the knowledge, contacts and strategies they'll need to succeed. We'd welcome an opportunity to hear your ideas for future programs, and what more we can do to help our students and the retail industry thrive. 7

September 18

Jessica Chi, Deloitte

September 23-24

Charlene Hugel, Gap, Inc

September 23-24

Randy Maez, Wal-Mart

September 24

Dominic Citino, Microsoft

September 25

Guy Collins, JCPenney

September 25-26

Melissa Fernandez, Kohl’s

October 14

Charlene Hugel, Gap, Inc

October 16

Bob Moran, PetSmart

October 22-25

John Tighe, JCPenney

October 31

Dan Binder, DFS

OTHER EVENTS 2008~2009 August 25

Fall Semester - First Day of Classes

September 22-23

Fall Career Fair, SUMC

September 26

College and Career Day 2008 sponsored by Kohl's

October 1-3

SIFE World Cup, Singapore

October 23

McClelland Park Building Dedication and Homecoming

October 23-24

TJL Fall Corporate Advisory Board Meeting and Dinner

October 25

UA Homecoming

November 20-22

DECA Conference, Phoenix

December 10

Last Day of Classes

January 11-14

New York Study Tour, New York City

January 14

Spring Semester – First Day of Classes

February 4-7

San Francisco Study Tour


Las Vegas MAGIC Show

February 18

SIFE Career Expo


SIFE Regional Competitions

March 14-22

Spring Break

April 1

TJL Spring Corporate Advisory Board Meeting and Dinner, Westin La Paloma

April 2-3

Global Retailing Conference Westin La Paloma

May 6

Last Day of Classes

May 10-12

SIFE National Competition

C orporate A dvisor y B oard

C o r p o ra t e P ar t n e rs & S p o n s o rs

CVS/pharmacy, Dave Burton, Sr. Manager, IS Deloitte, Jean-Emmanuel Biondi, Principal, Danielle R. Meier, Manager Dillard's, Jim Benson, Director of Advertising Duty Free Stores (DFS), Daniel Binder, Sr. Vice President Enterprise Rent-A-Car, Stacey Kretzmann, Group Recruiting Manager Farm Bureau Financial, Ron Lee, CLU, CPCU, Regional Vice President Gap Inc., Stacee Johnson-Williams, Sr. Director of Merchandise Planning Gordon Brothers, Ann Merrill, Principal & Managing Director Harry & David, Rudd Johnson, Senior Vice President Human Resources Henkel, Christine Colley, Director, Customer Process, Data Management Hilco Merchant Resources, LLC, Michael Keefe, President & CEO ICSC, Sarah Ritchie, Manager, ICSC Education Foundation JCPenney Corporation, John Tighe, VP/DMM Junior Sportswear Kohl's, Melissa Fernandez, University Relations Mgr., Omar Segura, VP Regional Manager KPMG, Christine St. Clare, Partner Macy's, Tim Plunkett, DVP – Recruitment & Placement, Eleni Kanelos, Manager College Relations Mervyn’s, Stephanie Polon, Campus Relations MPC Pro, Clayton Wiffen, Account Executive Neiman Marcus, Maria Jaimes, Merchandise Manager Nestlé Purina PetCare Tommy Baroody, Director of Business Development Nordstrom, Leslie Aoyama, Diversity Affairs Director NRF Foundation, Kathy Mance, Vice President Office Depot, Miles Katz, District Sales Manager Payless ShoeSource, Wendy Jacek, VP of Retail Operations South PetSmart, Neil Stacey, Western Region Vice President Philip Morris USA, Lisa Locker, District Manager Protiviti, Inc, Rick Childs, Managing Director SAP, Tom Redd, Vice President, Product Marketing Sears, Anne Hand, Regional Vice President Smith & Hawken, Nori Kricensky, Human Resources Strategic Mindshare, Cynthia R. Cohen, President University of Arizona BookStores, Frank Farias, Director Verizon, Johnathan Le Compte, Director of Retail Walgreen’s, Sue Bandurraga, District Manager Wal-Mart Stores, Inc., Paul Beahm, Sr. Vice President Wells Fargo, Marsha Grist, Sr. Recruiter Westcor, Bill Whiteside, Vice President, Property Management Broker

H onorar y B oard M embers

Ellen Goldsberry, Director Emeritus, Center for Retailing Terry J. Lundgren, Chairman, President and CEO, Macy's Inc.

S tudent A dvisor y B oard FALL 2008 Kiersten Abraham Lauren Armbruster Chelsea Fischer Shandee Fraser Mireya Gomez Julie Gundrum

Stacey Holbrook Kimberly Jewell Michelle Jones Dani Laven Stefanie Mackler Andrew Mirkin

Christina Moreno Stevee Mott Alexandra Mroczki Rebecca Schwartz Virginia Sims Dana Spaniol

Terr y J. L undgren C enter


R etailing

Editor: Melinda Burke Managing Editor: Kimberley A. Brooke Administrative Assistant: Annette M. Garcia The Terry J. Lundgren Center for Retailing is housed in the Division of Retailing and Consumer Sciences in The John and Doris Norton School of Family and Consumer Sciences, College of Agriculture and Life Sciences at The University of Arizona. The Center works to illuminate the issues facing retailers today and to prepare college students for careers in retailing. To obtain more information contact: The Terry J. Lundgren Center for Retailing The University of Arizona PO Box 210078 ~ Tucson, AZ 85721-0078 Phone: 520.621.1715 Fax: 520.621.9445 Email: Web site:

T he F uture


R etail


PO Box 210078 • Tucson, AZ 85721-0078