82_HomeInstead.qxp_Layout 1 20/11/2019 14:26 Page 2
ABOVE: Home Instead Senior Care director Laura McEwan (far right) celebrates the company’s ‘outstanding’ rating by the Care Quality Commission with caregivers Margaret Perrott, Helen Adams, Catherine Fountain – the company’s current Caregiver of the Year
Outstanding levels of care – and that’s official!
For over 10 years Home Instead Senior Care has provided help and support for elderly people living at home, and its services have now been rated by the Care Quality Commission as ‘outstanding’
O
ver half the population of Norfolk is aged 55 or over, and while 70% of people aged 65 will live as a couple, that percentage naturally reduces over time - to the point where 25% of people aged 85 live alone. One of their greatest concerns is living comfortably (and safely) in their own home and remaining there. Ensuring they can do so is at the very heart of Home Instead Senior Care, which offers personalised homecare for
82
older people that's dignified, reliable and relationship-led. It's an approach that's seen the service rated as 'outstanding' by the Care Quality Commission (CQC) following a recent inspection. “Our team was very impressed by the level of care and support offered by Home Instead Senior Care Norfolk," says Lo-Anne Lewis, CQC Head of Inspection for Adult Social Care in the central region. “Everyone we spoke with used the agency following
personal recommendation, and people told us service was exceptional and should be commended for its responsiveness and caring attitude." From companionship to dementia care and home help, Home Instead Senior Care helps people live happily at home, making their daily experiences as stress-free and enjoyable as possible. It's something most of us take for granted unless it directly affects us or our loved ones, but it's particularly important in such a rural location as
KLmagazine December 2019