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Customer Interviews Team Supreme Partner (Owner of Arthur Andrew Medical) Q: Would you use the product yourself? A: Absolutely! I travel a lot and tend to find myself without knowing what’s around town. Q: Do you think this is a good opportunity to make customers aware of your company? A: Yes. This would be a great way to extend our name to more than just customers who are actively seeking our services. Q: If the discounts were on a contractual basis, how long would you expect the contract to last? A: This depends. If the discounts I were to provide are not ultimately damaging to our sales, I would say four weeks to three months. Q: What types of discounts would you offer? A: Depending on if these were contractual, I could see percentage-based discounts being a possibility. Q: Is there something that would make it better for you? A: Yeah, if you paid me! Q: What do you like about this product? A: From a personal perspective, I like the idea of getting recommendations that depend on my taste. From a professional perspective, I like the possibility of an increase in customers and sales. Customer 1 (Student - 22 years old) Q: Would you use the product yourself? A: Probably, I don’t really travel much. I also rarely use discounts because they are too specific. Q: What do you like about the product? A: I like that it could tell me where to go just by knowing a few of my likes and dislikes. Q: What do you think about the discounts? A: The discounts are OK. If the discount is good enough I might be willing to use it. Q: Is there something that would make it better for you? A: I’m not really sure. Maybe if I could filter what types of places I would like go. Q: Would you tell friends about this product? A: Probably, yeah. I’m normally on the tail end of learning about things like this, but if I knew before someone else then sure. Q: What really stuck out to you about this? A: The personalization. Customer 2 (Parent - 42 years old) Q: Would you use the product yourself? A: Yeah, whenever I’m traveling. It seems pretty useful. Q: What do you like about the product? A: The recommendations, I always have trouble finding family oriented places and events to attend in other states. Q: What do you think about the discounts? A: The discounts sound amazing! I would be sure to take advantage of those. Q: Is there something that would make it better for you? A: If there are recommendations for kids then I don’t think so. Q: Would you tell friends about this product? A: Of course. I would probably want to use it for a while, first. Q: What really stuck out to you about this?


A: The recommendations seem like a really good idea!

Customer 3 (Professional - 27 years old) Q: Would you use the product yourself? A: I would, yeah. Q: What do you like about the product? A: I like that it would point out details of the places. I feel like even driving around town you see signs on buildings but don’t know what it is. Q: What do you think about the discounts? A: That would give me a greater incentive to actually go into those places. Q: Is there something that would make it better for you? A: Searching for a particular type of company, even as simple as “I’m looking for a wine bar”. Q: Would you tell friends about this product? A: Yes. Q: What really stuck out to you about this? A: Same as before, the details of the businesses.

Other Stakeholders we were unable to contact: Website Developing Company: Q: What is the cost to develop and maintain our website? Q: Is HTML5 a good choice of technology? Is it a good language to use? Q: Do websites like these usually end up being successful? Do you think we have a good potential? Q: Who would compete with our website? Q: What gives you an edge in the web development industry? Database Company: Q: How often do you update, maintain the technology and architecture of the database you manage? Q: How much data traffic should we expect from our customers to make requests from your servers? Q: Do you have a user-friendly interface to make requests from your database, such as web services? Q: What is your policy about data requested from off-shores? Q: How often are your servers down? How reliable are they? Why?


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Customer Interviews Team Supreme Website Developing Company: Q: What is the cost to develop and maintain our website? Q: Is HTML5 a good cho...

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