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s a frequent traveler,I have often wondered how many people really know what easy targets they are for those with nefarious intentions. Let me give you some examples. Recently I did

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watched a number of people of varying ages doing something known as “Shoulder Surfing.” This is essentially the collection of information through watching and/or overhearing conversations. Sometimes it’s simply nosey people with nothing better to do. Other times, however, it can be someone infiltrating a company or individual on a human level. It is the acquisition of sensitive information or inappropriate access of information from an external, unknown individual over an unsuspecting person. FACT: Most confidential/personal information is passed on through phone

calls or emails. This leads to my conversation with Stefan Leipold, Founder & CEO of STARK LLC. Talk about an individual with a passion for personal security, Stefan was a fountain of information on the ways in which we put ourselves at risk at coffee shops, airports, airplanes, on public WiFi and more! It was in my discussion with him that I learned that most confidential data is not obtained by hackers compromising a network, but in fact by people shoulder surfing or listening in on phone calls.


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o if you’re like me, you’re wondering “what can I do about it?” I don’t want to act paranoid, sitting far from others to protect myself from shoulder surfers trying to look at my laptop, iPad, smartphone, or other electronic device. Leipold’s company, STARK LLC, focuses on designing and engineering high end accessories like the Magnetic Privacy Screen for Apple MacBook’s, iPad’s and iPhones (currently selling version 4), that bridge the divide between sleek form and modern functions. Designed to exacting specifications by their team

of designers in Zurich, Switzerland, and engineered to equally rigorous standards by their team in Hannover, Germany, Leipold says Stark LLC patented products are guaranteed to impress with their modern design and innovative functions. I myself am a 30 year veteran of the wireless industry and have not personally given due consideration to the things I learned from Mr. Leipold. I can say, however, that I will now be using a STARK LLC privacy screen on ALL my electronic devices when away from home.


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hese privacy screens make it virtually impossible for anyone to see you paying a bill on line, checking your bank account, logging in with passwords, and other private information, as these privacy screens only allow the user direct linear visibility, so no shoulder surfer sitting next to you or behind you will have you at a disadvantage any longer! Leipold went on to say that their engineers personally oversee the manufacturing process to ensure every STARK LLC product meets their strict requirements in order to exceed your expectations. All STARK LLC products are FCC, RoHs, Veolia and CE certified, and all are guaranteed under the STARK Satisfaction 2

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Year Guarantee. (Most privacy screen manufacturer’s only offer one year warranties.) One additional benefit STARK LLC privacy screens provide is “Blue Light” filtering. Blue Light contributes to eye strain, so incorporating Blue Light filtering will help reduce that eye strain while using your device.

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f you would like to carry the STARK Magnetic Privacy Screen or other products, please visit STARK’s website at: www. Starkinc.biz with your company information and expected volume needs. STARK is also pleased to announce Micro Center as its first US retailer!


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H2OWIRELESS: FOLLOW THE LEADER!

H2O® WIRELESS: FOLLOW THE LEADER!

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ou remember the game from childhood, right? According to Wikipedia, “Follow the leader” is a children’s game. First, a leader or “head of the line” is chosen, and then the children all line up behind the leader. The leader then moves around, and

fail to follow, or do what the leader does are out of the game. When only one person other than the leader remains, that player becomes the leader, and the game begins again with all players joining the line once again. It is not too dissimilar in business. If you simply look to see who the

Such is the case with h2o Wireless. h2o is clearly one of the leaders more than 75% of dealers surveyed carried h2o. Dealers said h2o was among the top 3 selling products as well.

• “h2o is a very good phone service. It saves me money from buying calling cards. I love h2o phone service because before that I had to

pay for calling cards to call my home country, but now I only pay $27 per month and I get Unlimited Calling to my home country. Also there is no fear of increasing my monthly bill. I would suggest people who want to call other countries outside U.S. to check if they’re eligible for unlimited calling to their countries by going to h2o Wireless website. Again, great service, great price!” the SIM card - was easy to install. I then purchased the plan from h2o online. h2o’s cell & data coverage is good -- only in very remote places did I not have coverage. • We bought this card to put in an unlocked phone that we purchased. Service has been great! in-total scored an impressive 88 out of 100, is that h2o

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the AT&T network, works well with their SIM card plan that works in any unlocked phone, and has industry


H2OWIRELESS: FOLLOW THE LEADER!

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Upon reviewing h2o’s web site, I discovered that h2o Wireless sets customers exactly what they want and need…a choice. With 3 simple and complete service plans, MONTH (Unlimited Data, Talk & Text), DAY (Unlimited Nights & Weekends) and MINUTE (Pay-As-You-Go), customers can be assured they will receive the same great quality and service with Nokia, Motorola, Pantech and Alcatel, ranging from entry-level to highend.

iPhone, Android, or other smartphone with h2o SIM Starter Kit – all with

brand, subsidiary of KDDI America.) It is clear why h2o is a leading brand in the prepaid wireless segment. plans, a SIM Starter Kit for use with unlocked devices, and their phones & services are readily available online, or in more than 100,000 retailers “Follow the Leader” with h2o Wireless!

For more information about our products and services: Please call us at 1-800-643-4926 or visit : https://www.h2owirelessnow.com/

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B-STOCK: R2 CERTIFICATION IS GOOD BUSINESS FOR SELLERS AND BUYERS!

WIRELESS INDUSTRY LEADERs TO MEET IN LAS VEGAS R2 Certification Is Good Business

for Sellers and Buyers!

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he current mobile phone market is

quickly changing. This is especially true for the secondary market, which alone is worth $17

billion cell phones in use throughout the world; when those devices are returned, they will need data wiping and recycling so that manufacturers and retailers can remarket the devices to resellers. When it comes to data wiping and

trusted player. Risk avoidance is at the top of the list when it

reselling the devices. It’s also paramount to

recycling of electronic devices. Currently, there

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B-STOCK: R2 CERTIFICATION IS GOOD BUSINESS FOR SELLERS AND BUYERS!

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they can run audit reports; that all recycling is done ethically; and that customer data is kept secure. This last point—keeping customer data secure— is helping drive the growth of the mobile secondary market. When it comes to trading in a phone, data wiping is the primary concern of consumers. No one wants

its way into the secondary market. When a facility

cause mas si ve contaminates water supplies. Consider this: a single

also provides risk aversion for wireless companies no wonder that so many manufacturers and retailers The recycling of mobile phones is another serious demonstrate how it will protect the environment when recycling electronic devices. No one wants to see the numerous precious metals found inside phones— everything from lead to copper to gold to silver—can

water. But it doesn’t have to be that way: over 90% of materials found in a phone can be recovered and reused. Sean Cleland ishead of the mobile division at B-Stock, a company that is leading the way when it comes to of devices. According to Cleland: “Buyers and sellers

consumer privacy and providing risk aversion, will go thriving secondary mobile phone business.” Cleland is keeping a close eye on the development having an impact on the secondary market. He and to-face, with marketplace insiders who are forging

largest wireless carriers, manufacturers, and buyback marketplaces where they can sell excess and trade-in

programs to help create a more consistent market experience.” 31


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CONTACT US AT

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info@luxwireless.com Lux Wireless is a rapidly growing, premier full-service cell phone accessory wholesaler and product manufacturer. Lux Wireless was established to provide outstanding service, quality products, and competitive pricing. Honesty and integrity are the core values of our company.

Pick up the phone and dial

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Contact www.luxWireless.com Sean@LuxWireless.com Tel: 678.971.2685 Cell: 855.589.9473 x 103


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LUX WIRELESS: THROWING DOWN... THE LUX WIRELESS CHALLENGE!

THROWING DOWN…THE LUX WIRELESS CHALLENGE! The wireless accessory business is a large commodity By Bob Lafon for Wireless Dealer Magazine

L

ux Wireless opened for business in 2010 just outside of Atlanta. Their cost-savings approach has allowed them to grow tremendously over the past 8 years. That

is really giving you their best price, regardless of the volume you are currently doing with them. Lux Wireless believes the right thing to do for the customer is to simply give them

WE BEAT ANY COMMODITY DRIVEN BUSINESS ON PRICE. BY GIVING OUR CUSTOMERS THE BEST PRICE FROM THE VERY BEGINNING, WE ARE ABLE TO SPEND MORE TIME DEVELOPING RELATIONSHIPS

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ow that we’re on the same page, Lux Wireless would like to throw down

the gauntlet! All that you have to do is send them your most recent invoice for accessories and they’ll beat your current distributor’s prices by as much as 40%! What do you have to lose? The same products at

Lux Wireless opened for business in 2010 just outside of Atlanta. Their cost-savings approach has allowed them to grow tremendously over the past 8years. That

distributor is really giving you their best price, regardless of the volume you are currently doing with them. Lux Wireless believes the right thing to do for the customer is to simply give them the absolute lowest price possible, thus enabling

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LUX WIRELESS: THROWING DOWN... THE LUX WIRELESS CHALLENGE!

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WE DESIGN, DEVELOP AND MANUFACTURE!

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peaking of products made by Lux Wireless, check this out! Lux Wireless

stylings of the phone, the IllumaPower case is sure to appeal to a broad market. Now it will be easier than ever to see the charging port in low light or no light with

will result in longer charger life and fewer repairs for phones protected by the

launch in January of 2018, it will be available in select colors with more to come. By late 2nd quarter, the case will be available for popular Android devices such as the Galaxy series. about you! Unlike most companies who carry screen replacements as just another product to sell, Lux Wireless has the experience to understand the intricacies of the repair industry. By observing rigorous quality control measures and standards,

cash for broken glass screens. Lux Wireless’s mentality is simple - supply only the level of service required to guarantee the loyalty of their customer base.

So what are you waiting for? Pick up the phone and dial 855 589-9473 or email info@luxwireless.com today

For Inquiries email info@luxwireless.com call (+1) 855-589-9473 or login to www.LuxWireless.com

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CG MOBILE AMERICA: CG MOBILE EXPANDS US DISTRIBUTION PHONE CASES AND ACCESSORIES POISED FOR GROWTH

CG MOBILE EXPANDS US DISTRIBUTION PHONE CASES AND ACCESSORIES POISED FOR GROWTH By Arlene Hauben

WDM Breaking Company News

“A global market leader in case design and manufacturing since its birth in 2006.”

— CG Mobile

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or 5 billion people, mobile phones have become essential to their daily lives. As cellular devices have become universal, CG Mobile has become a global leader in the design, manufacture, and distribution of cellphone cases, computer bags, and all electronic accessories under luxury and fashion brands.

CG Mobile, a licensing company, specializes in the design, development, and distribution of tech accessories such as mobile cases, power banks, charging cables, earphones, laptop bags, and more. CG holds official worldwide licenses for luxury brands such as Ferrari, Mercedes-Benz, BMW, MINI, Corvette, Guess, Karl Lagerfeld, and Cerruti 1881. Aaron Azoulay, president of CG Mobile, recently spoke to us about how he is establishing a broader presence in the US markets. Founded in 2006 by Azoulay and partners with headquarters

located in Paris, France, they opened an office in Hong Kong in 2013 to increase their production capacity to respond to the s t r o n g d e m a n d s w o r l d w i d e a n d e x p a n d t h e ir p r e s e n c e in A s i a . In 2017, they decided to open “CG Mobile America” located in Miami, Florida, a subsidiary focused on distribution for the US market. “Smartphones and tablets are a part of our daily lives. People want to make sure their mobile devices are protected and looking trendy with a branded case. Mobile device cases have become a fashion accessory that people love to show off,” said Azoulay.

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Today CG is distributing their branded products in more than 80 countries, including Japan and Dubaï , two of the most dynamic places in the world to succeed in mobile business and are shipping more than 5 millionpieces every year.


CG MOBILE AMERICA: CG MOBILE EXPANDS US DISTRIBUTION PHONE CASES AND ACCESSORIES POISED FOR GROWTH

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NEW WEBSITE IS LAUNCHED

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G recently launched a new website built on robust features and functions to supply end user consumers and distributors with innovative products.

“We created a Magento website, which is offering a distributor access to our resellers and giving them a live view 24/7 of our stock,” said Azoulay. “The website is linked through an EDI (electronic data interchange), a standard for exchanging information between computer systems, to our logistics center located in Cincinnati, a strategic position. All orders placed through the portal before 1PM are shipped the same day.”

The newly created website now provides full eCommerce functionality allowing final consumers and wholesale members to browse and make purchases from any desktop or mobile device. The various features, functions, layouts and enhancements have all been tested prior to launch to ensure the best possible experience for customers and wholesale users. “We updated our website to better connect with our clients and to offer them the latest information and larger variety of styles as well as build trust and confidence that they are buying fully authentic products – from luxury brand phone accessories and cases to laptop bags and tablet accessories,” said Azoulay. “Our large portfolio of brands are giving us the chance to touch all kinds of people.“ Azoulay said that for all the people who dreamed of driving a Ferrari one day, CG is offering part of this dream by having a mobile phonecover with the same leather as the seats of the

cars, or having a real fiber carbon case which is matching the dashboard. “All GUESS fans now have the chance to get a cover that is matching their handbags with the same fabric,” he said. Azoulay also noted, “Our MSRP (Manufacturer’s Suggested Retail Prices) are really competitive. In fact, we are offering similar retail prices as compared to non-branded products. For example, all the GUESS cases are retailed from $29.99 to $34.99 maximum and between $34.99 to $49.99 maximum for the genuine book types of Ferrari, BMW, and Mercedes cases. Karl Lagerfeld runs from $29.99 to $39.99. “Our brands suit the current market trend and retail demand for fashionable mobile phones. We now supply our products worldwide and to selectmajor retailers and flagship stores. We look forward to working direct with consumers and with resellers of mobile and computer accessories through our web portals and at major technology venues where manufacturers connect with retailers and dealers,” said Aaron Azoulay. CG Mobile will be an exhibitor at the famous CES show in Las Vegas from January 9-12 2018. They will have their booth located in the South Hall - BOOTH 30917. In addition to CES, they also are exhibitors twice a year (AprilOctober) at the Hong Kong Electronics Show and the IFA located in Berlin-Germany in September where CG has exhibited for the past eight years.

For more information to become an official CG reseller or for private label services, contact the Company at:

customer@cg-mobile.com.

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By Bob Lafon

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| 8 STAGES OF MAPPING YOUR CUSTOMER’S REPAIR JOURNEY

for Wireless Dealer Magazine

ost repair shops, dealers, and even carriers probably think they have a

impact your business. The following is one example of a customer’s repair journey

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| 8 STAGES OF MAPPING YOUR CUSTOMER’S REPAIR JOURNEY

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1 A smartphone user damages their phone; i.e. dropped cracked screen, possible water damage, etcetera.

2 The customer goes to Google to find out where the repair shops are in their area.

cell phone repair

3 REPAIR SHOP

The customer is directed to a website to learn more about the repair process.

Begin Repair

REPAIR SHOP

4 The customer walks into a repair shop is greeted and registers for repair.

A Technician provides a diagnostic report. Something as simple as a test for battery cycle counts, for example.

5 6

The customer is given a repair time estimate and gives information on how to be reached when the repair is completed.

7 The customer is notified and picks up their repaired phone.

8

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The customer is given a repair time estimate and gives information on how to be reached when the repair is completed.


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| 8 STAGES OF MAPPING YOUR CUSTOMER’S REPAIR JOURNEY

Okay, seems to be a reasonable, common sense approach to the customer journey for repair, so what’s there to learn? A lot! For example, in Step One, the customer recognizes they have choices for repair. In Step Two, the customer uses a search engine to see what those options are and where those shops are located. Immediately you should be thinking about messaging on your website, not just SEO. In other words, once people find you, how will you stand out from the rest? What is it about your website and the information made available to customers that helps create differentiation and causes a customer to come to your shop, as opposed to one that might be a little closer to their home or place of employment. Do you offer your website visitors the option of scheduling an appointment right then and there? If you’re using an industry leader like iQmetrix, you can actually boast of a true repair process! The iQmetrix POS solution for repair professionalizes the manner in which you walk the customer through this eight step process and will help put the customer at ease. Using the check-in functionality, you’re creating an actual repair ticket that generates the next steps in the process for the technician, all while creating a permanent record of the transaction.

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| 8 STAGES OF MAPPING YOUR CUSTOMER’S REPAIR JOURNEY

From a messaging perspective, you can communicate this process to customers right on your website, helping them feel reassured they’ll be working with highly trained and professional personnel. Once the consumer has reviewed how the repair journey works, they show up at your store where they’re greeted by a professional technician who logs into a program to check them in and create a repair ticket. Questions and checklists can be added to help gain permission from the customer to do something like run a diagnostic report that will look at things like battery cycle counts. Much like going to see an auto mechanic for an oil changes or new brakes, the mechanic will also look at things like your tire tread ware, letting you know if your tires are still safe or in need of replacement. This gives the customer instant recognition of the fact that your technicians are professional and are concerned about the over-all performance of their phone. For you as a store owner/operator, it gives you the opportunity to increase replacement battery sales once low cycle counts are identified. You can also use this highly valuable data to create trending reports to see how battery sales have climbed and the impact it’s having on your bottom line.

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| 8 STAGES OF MAPPING YOUR CUSTOMER’S REPAIR JOURNEY

Later in the repair journey, when the customer is notified and comes back to get their repaired phone, when they see the repair time was accurate and their inconvenience minimized, their level of satisfaction is improved, along with their level of trust. This helps ensure a repeat customer as well as a customer who will give you high marks on sites like Yelp and others.

To learn more about how iQmetrix can help you at every stage of the repair journey, visit:

www.iQmetrix.com/Repair

With the right tools built into your POS to suggest add-on items, this is an excellent opportunity to turn even your technicians into confident sales associates. If your customer just damaged their phone, it’s highly likely they’re in need of a new protective case or screen protection solution. At the same time, you now have valuable customer data. Data that can be used for a variety of things like: repair trends, secondary product sales, incremental revenue opportunities, outbound contact campaigns, and so much more. In short, working with an industry leader like iQmetrix will help ensure a highly successful service & repair customer journey.

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SOLARCOMM: PRE- OWNED PHONES CAN BE LIKE NEW

PRE-OWNED PHONES

CAN BE LIKE NEW By Arlene Hauben

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re-owned cellular phones are big business, with the global market expected to reach $14 billion in 2017, according to a survey by Gartner. Properly tested and

compared to new phone costs. Solarcomm Wireless, now entering its 21st year as a wholesale cellular phone distributor, sells many types of leading brand preowned or used, to retail stores, other dealers, MVNOS and insurance companies. They are one of the biggest suppliers

market. manufacturers, Apple, Samsung, LG, etc., primarily devices also deals with most other carriers as well as unlocked phones. Erik Molden, owner and president of Solarcomm, spoke from Tempe, Arizona, about the strong growth of the business since

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we say� and unmatched customer service.


SOLARCOMM: PRE- OWNED PHONES CAN BE LIKE NEW

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TESTING AND GRADING

UPHOLDS STANDARD

that leaves our facility,” said Molden.

by Solarcomm’s professional quality-control team has been the basis for their success in the wholesale industry. This commitment to excellence countries. “We are proud that we test and grade everything. There should not be any other way of selling fully devices but because of our quality control team’s process the customer receives a thoroughly tested, like new device,” added Molden. Molden started Solarcomm over 20 years ago grow from the simple brick phone to today’s highly

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SOLARCOMM: PRE- OWNED PHONES CAN BE LIKE NEW

CERTIFIED PRE-OWNED CELLULAR PHONES (CPO’S)

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Pre-Owned cellular devices -- Solarcomm concentrates on

Molden remembers when an “A” stock used to mean like new. That’s his goal when it comes to bringing Pre-Owned phones back to life. He believes in “selling with integrity.”

To meet the increasing demand for high quality CPO’s, Solarcomm

B-Stock, or C-Stock categories. This ensures that customers receive what they paid for.

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checks IMEI’s to eliminate black listed devices.


SOLARCOMM: PRE- OWNED PHONES CAN BE LIKE NEW

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THE GRADING PROCESS, CHECKING INSIDE & OUT

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sure that devices are free from scratches. are then put into a B or C stock category; again,

ensuring the customers gets what they expect.

A-Stock devices are considered to be like new, the B stock phones will have minor scratches or blemishes and their C-stock will have excessive signs of use. All devices or white box with accessories.

phone. Overall growth in the wholesale cellular industry is rapidly expanding, because one in four people will have their cellular phones lost, stolen or damaged in

Remember, they sell what they say.

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THE PREPAID EXPO: WIRELESS INDUSTRY LEADERS TO MEET IN LAS VEGAS

WIRELESS INDUSTRY LEADERs TO MEET IN LAS VEGAS The Prepaid Expo Announces Eleventh Event by Robin Tobias, President, The Prepaid Expo

T

he Prepaid Expo, the show for the prepaid services industry, will be held at Planet Hollywood, Las Vegas, August 21-22. New for 2018, the show will also include the All Wireless Expo, to keep in line with the changes in the industry. All Wireless Expo bridges the worlds of prepaid and value-added wireless products and services, bringing For ten years, The Prepaid Expo has convened the providers, distributors and retailers of prepaid wireless services. No

over the last decade. This two-day event is an ideal way

and wireless services – including the latest add-on items, such as accessories, devices, and on site repair. While prepaid was historically a niche market, targeted at immigrants and the under banked, it has since expanded its reach to the mainstream consumer. Users of prepaid wireless,

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industry, they are now in the majority. It is more important than ever to meet the needs of this rapidly growing group, and The Prepaid Expo is a great place to start.


THE PREPAID EXPO: WIRELESS INDUSTRY LEADERS TO MEET IN LAS VEGAS

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the ideas and trends that are the building

mobile or card-driven payments, handsets, accessories or back-end technology,the industry works best when it works to gether. With two full days of exhibit

Prepaid Expo and All Wireless Expo is only growth of your business. “We had such a successful show that

Chris Ighnat, Vice President of Sales &

discussed, as well as the latest trends in the top up market; what’s required to prosper as a Mobile Virtual Network Operator (MVNO); increasing margins at retail; and an update

said, “The Prepaid Expo brings together the players who are shaping the future of the mobile and payments industries. As these industries grow and change, Prepaid Expo speakers share

Exhibitor.“Planet Hollywood is a great venue, the show is the perfect size, and the TPE team is top notch.” If you are looking to exhibit at The Prepaid Expo 2018, contact Lisa Brown, Event Director, at 866-203-2334 ext. 505 or l b r o w n @t h e p r e p a i d e x p o . c o m . B o o t h s p a c e s t a r t s a t $ 3 , 9 9 9 . Free Exhibit Hall passes, along with discounted early bird conference passes, will be available through June 15. Online

To learn more – and Save the Date!

Visit: www.theprepaidexpo.com

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GIF

TC

AR

DS

MONEY TRANSFER

L I TA S DIG ENT M PAY

P OO TS L EN OP YMEN PA

INTE L O N R N AT I G DI ONA STA L NCE

Where Prepaid and Wireless Meet AC C

MOBILE FINANCE

P R LO O G YA R A LT Y MS

AUGUST 21-22, 2018 PLANET HOLLYWOOD LAS VEGAS

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ORIE

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S & VIC LES ER RE S WI P UP TO

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S &R E C I I D E V R E PA E VIC

Sponsorships start at $7,200. Make your mark before, during and after expo.

This year’s conference program will be focused on “New Technologies, New Opportunities.” Learn how to grow your prepaid business.

2-DAY ALL ACCESS PASS - $150 THROUGH JUNE 17

network

10’X10’ BOOTH - $3,999 THROUGH MAY 31

learn

exhibit

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Reach key prospects you will not meet at any other event.

The exhibit hall floor of The Prepaid Expo gives you unparalleled access to the players, and the products.

FREE EXHIBIT HALL PASS NETWORKING PARTY PASS - $75 THROUGH JUNE 17

To Sponsor or Exhibit, contact Lisa Brown: expo@theprepaidexpo.com or 866.203.2334 ext. 505 P L AT I N U M S P O N S O R

GOLD SPONSORS

A S S O C I AT I O N PA R T N E R S

S I LV E R S P O N S O R S

M E D I A PA R T N E R S

WWW.THEPREPAIDEXPO.COM | EXPO@THEPREPAIDEXPO.COM |


DIRECTORY OF WHO’S INSIDE PAGES 1 - 20 B-STOCK SOLUTIONS CELLALLURE CG MOBILE GHOSTEK PRODUCTS H20 WIRELESS: FOLLOW THE LEADER IQMETRIX: 8 STAGES OF YOUR CUSTOMER’S REPAIR JOURNEY ILLUMAPOWER INC. JABIL LUX WIRELESS : PRICE MATCH OR BEAT MENGTOR NANOFLOWX ONTRION REWARD STASH / DEALER STASH THE ASIA ATM GROUP

PAGES 20 - 40 COMPA RECYCLE LOTUS NOTES MENGTOR STARK - PRIVACY FLITERS -HARDENING THE TRAGET SOLARCOMM WIRELESS THE PREPAID EXPO EDITORAIL WIRELESS REPAIR MAGAZINE

PAGES 40 - 60 A1HUBTECH ALL WIRELESS EXPO ANCHOR GRAPHICS INSIDE BACK COVER: STAY MOBILE INTERDRONE IFITIT LCD BUYER THE PREPAID EXPO US CONNECTIIONS

Wireless Dealer Magazine.com 1-800-862-2609 Wireless Dealer Magazine Staff CEO & Publisher | Kathy Katcher Kathy@WirelessDealerMagazine.com COO | Laurette Veres Laurette@WirelessDealerMagazine.com CMO | Wayne O’Niel Wayne@WirelessDealerMagazine.com Art Director | Thomas Vela Thomas@WirelessDealerMagazine.com Advertising & Sales Deputy | Amanda Pagan-Glass Amanda@WirelessDealerMagazine.com Research Analyst | David Katcher Lydia@WirelessDealerMagazine.com WDM News Anchor | Chelsea Rogers Chelsea@WirelessDealerMagazine.com WDM Author & Writer Bob Lafon Wireless Dealer Magazine is published quarterly as an independent, wireless industry publication in Houston, Texas. Written materials and requests may be mailed to: WirelessDealer Magazine, 1217 Prince Street, Houston, TX 77008 [not responsible for any unsolicited materials] For advertising or subscription inquiries, please call toll free 1 (800) 862-2609 or visit WirelessDealerMag.com


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